The document discusses facility and maintenance management. It provides an overview of maintenance management, including definitions of maintenance, the purposes of building maintenance, and types of maintenance like planned, preventive, corrective, and emergency maintenance. It also outlines the roles and responsibilities of facility management, covering areas like building automation, ceilings/furniture/walls, doors/hardware, elevators, emergency preparedness, energy efficiency, equipment rental/tools, fire safety, flooring, grounds management, HVAC, lighting, maintenance/operations, material handling, paints/coatings, plumbing/restrooms, power/communication, roofing, security, windows/exterior walls. Facility management aims to coordinate the safe, secure and

1. FACILITY / MAINTENANCE MANAGEMENT AT A GLANCE – By Rupesh Singh

2. Chairman
Director
Maintenance
supervisor
MAINTENANCE TEAM
Hierarchy
Electrician
Electrician
Electrician
Electrician
Carpenter
Carpenter
(Welder)
(Welder)
(Welder)
(Welder)
Plumber
Electrician
Painter
(Welder)
(Welder)
Maintenance Head
Plumber Painter
COO

3. Facility / Maintenance Management
Maintenance Management – An Introduction
Property Management of
Shopping Mall
- Property Management
– Day-to-day (Routine) management works of a shopping mall.
– Mainly concern the efficient running of the premises for the enjoyment of
patrons.
Maintenance Management refers to how
well they are maintained???
What is Maintenance?
Building Maintenance is The combination of all technical and associated
administrative actions intended to retain an item in, or restore it to, a state in
which it can perform its required function.
Work undertaken in order to keep, restore or improve every facility, i.e. every part
of a building, its services and surrounds, to a currently accepted standard and to
sustain the utility and value of the facility.
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4. Purposes of Building Maintenance
– Protecting health and safety of occupants and public at large;
– Retaining value of investment;
– Maintaining the building in a condition in which it continue to fulfill its functions;
– Presenting a good appearance.
What is Maintenance Management?
• Guide to Building Maintenance Management
– Scope (General)
• Stresses the advantages of economy and convenience which may result
from the regular and planned maintenance of a building and its services;
• Provides a check list of types of construction and many of the materials and
components commonly encountered;
• Considers the bearing that the external and internal environments and the
type and intensity of use will have on the frequency of inspection and
maintenance;
• Stresses the importance of up-to-date building fabric records and engineering
services records and makes recommendations as to their content, preparation
and use in respect of maintenance;
• Considers the advantages of maintenance guides for individual buildings;
• Makes recommendations as to the frequency of types of inspection, the
reporting on these inspections, the planning of necessary maintenance work
and the making of arrangements for the carrying out of such work;
• Draws attention to the need for safe access for both inspection and
subsequent work;
• Discusses health and safety requirements applicable to inspection and
maintenance work.
What is Maintenance Management?

5. • Guide to Building Maintenance Management
• Domestic and frequent routine cleaning;
• Detailed guidance as to how various types of maintenance work should be
carried out .
• Improvements, additions or alterations of a building to make it suitable for a
purpose other than that for which it was designed; however, it may be noted that it
is frequently necessary and economically desirable to carry out maintenance at
the same time as such work;
• Maintenance of civil engineering structures.

6. Building Stock and Objectives
• Record of buildings must be properly maintained first!
– All levels of ‘as-built’ drawings, photos, manuals, contracts, guarantees, maintenance and
alterations records, calculations, occupation permit, certificate of compliance (lease), contacts,
etc.
-• Repair strategy is dependent of the intended building service life.
• Very different repair tactics are devised for different intended life spans.
• Five different tactics are set out:
– hazards removal;
– Repair of defective elements;
– Repair of deteriorated elements;
– Rehabilitation; and
– Redevelopment of the whole building.
Planned Maintenance

7. – Maintenance organized and carried out with forethought, control and records to
a predetermined plan.
Preventive Maintenance
– Maintenance carried out at predetermined intervals,or to other prescribed
criteria, and intended to reducethe likelihood of an item not meeting an
acceptablecondition.
– Probability of failure is a common accepted criterion for durability assessment
for a serviceability limit state.
Corrective Maintenance
– Maintenance carried out to restore (including adjustment and repair) an item
which has ceased to meet an acceptable condition.
Emergency Maintenance
– Maintenance which it is necessary to put in hand immediately to avoid serious
consequences.

8. FACILITY / MAINTENANCE MANAGEMENT
Functions and Responsibilities
 Building Automation
 Ceilings, Furniture & Walls
 Doors & Hardware
 Elevators
 Emergency Preparedness
 Energy Efficiency
 Equipment Rental & Tools
 Fire Safety
 Flooring
 Grounds Management
 HVAC
 Lighting
 Maintenance & Operations
 Material Handling
 Paints & Coatings
 Plumbing & Restrooms
 Power & Communication
Building Automation
 Building Automation (Controllers)
 Building Automation (Controls)
 Building Automation (Energy Metering)
Ceilings, Furniture & Walls
 Ceilings (T and G)
 Ceilings (HVAC & Lighting Integrated)
 Doors & Hardware
 Shutter
 Door Operators
 Doors (Exterior)
 Doors (Fire)
 Doors (Garage)
 Doors (Interior)

9.  Doors (Overhead)
 Doors (Roll-Up)
 Doors (Steel)
 Entryway Systems & Products
 Key Control Systems
 Locks (Mechanical)
Elevators
 Elevator Systems & Components
Emergency Preparedness
 Emergency Exit Control Systems
 Emergency Lighting
 Emergency Power Systems
Energy Efficiency
 Energy Management
 Energy Recovery Systems
 Submetering Equipment
Equipment Rental & Tools
 Scafolding rentals
Facilities Management
 Modular Buildings
 Training
Fire Safety
 Escape Route/Evacuation Systems & Products
 Fire Management Systems & Products
Flooring
 Carpet Fiber
 Carpet Underlays & Cushions
 Cleaners (Resilient Floor)
 Floor Finishes & Sealers
 Flooring: Poured

10.  Flooring: Resilient (Linoleum)
 Flooring: Resilient (Vinyl)
 Flooring: Rubber
 Flooring: Slip Resistant
 Tile
Grounds Management
 Brick Repair/Restoration Products
 Masonry Repair/Restoration Products
HVAC
 Air Conditioners
 Ventilation & Exhaust Equipment
Lighting
 Ballasts (Dimming)
 Ballasts (Electronic)
 Controls (Programmable) {Lighting}
 Exit Signs
 Fixtures (Fluorescent)
 Lamps (Incandescent)
 Lamps (LED)
 LEDs
 Lighting (Decorative)
 Lighting (Emergency)
 Lighting (Outdoor)
 Lighting (Task)
 Lightning Protection
Material Handling
 Aerial Lifts and Work Platforms
 Benches {Mat. Handling Equip.}
 Cabinets
 Carts {Mat. Handling Equip.}
 Casters
 Hoists
 Shelves
 Signs & Labels (Warning)
Paints & Coatings

11.  Anti-Slip Coatings & Coverings
 Paints & Coatings {Exterior}
 Paints & Coatings {Interior Products}
 Waterproofing Coatings
 Heat reflective coating
Plumbing & Restrooms
 Pipes
 Plumbing Accessories
 Toilets
 Water/Drinking Fountains
Power & Communication
 Communication Systems & Products
 Generators (Diesel Engine)
 Power Distribution Systems & Products
 Power Quality Systems (Testers)
 Standby Power Systems & Products
 Uninterruptible Power Supplies
 Wiring Systems & Equipment
Roofing
 Roof Coatings
 Roof Insulation
 Roof Membranes
 Roofing: Built-up
Security
 Alarm Monitoring Systems
 Security Systems & Products
Windows & Exterior Walls
 Architectural Panels {Exterior}
 Glass (Insulated)
 Window Blinds
 Window Film
 Window Film (Safety)
 Window Film (Solar Control)
 Windows
 Windows (Aluminum-Clad)

12.  Windows (Vinyl)
 Windows (Vinyl-Clad)
 Windows (Wood)
MEANING OF FACILITY MANAGEMENT:
Facility management is an interdisciplinary field primarily devoted to the maintenance and care of large
commercial or institutional buildings, such as hotels, resorts, schools, office complexes, sports arenas or
convention centers. Duties may include the care of air conditioning, electric power, plumbing and lighting
systems; cleaning; decoration; groundskeeping and security. Some or all of these duties can be assisted by
computer programs.
It is the role of the Facility Management department to coordinate and oversee the safe, secure, and
environmentally sound operations and maintenance of these assets in a cost effective manner aimed at long-term
preservation of the asset value.
The term "facility management" is similar to "property management" but is typically applied to larger commercial
properties where the management and operation of the buildings is more complex.