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Remote Invigilation at Athabasca University

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Presentation prepared by Cindy Ives, Vice President Academic (Interim) for the 5th International meeting of OERu partners

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Remote Invigilation at Athabasca University

  1. 1. Focused on the future of learning. REMOTE INVIGILATION AT ATHABASCA UNIVERSITY Alain May, AVP Student and Academic Services Richard MacLeod, Registrar Cindy Ives, Vice President Academic October 4, 2017
  2. 2. Background • Exams – 3000 exams per month – paper-based (54%) – Online through MuchLearning (32%) – Online through IBM Notes platform (14%) • Current Exam Invigilation – Free exam invigilation at our learning centres: Edmonton, Calgary, Athabasca – Invigilation network – Students can request other invigilators
  3. 3. Why Remote Invigilation? • Reduce costs for students – A typical external invigilator can cost: • Up to $CAD 200 • Parking and transportation costs • Increase flexibility for students • Reduce exam stress • Reduce operational time spent on managing invigilator network, exam bookings and academic integrity issues • Reduce physical presence in other regions
  4. 4. Implementation Process • Initial testing of the technology • Working group • Selection process • Consultation and engagement with faculties • Pilot process with planned evaluation criteria • Gradual communication of pilot to students
  5. 5. Academic Concerns • Loss of internet service – intentional or otherwise • Monitoring the desktop space – Using unapproved materials • Bathroom Breaks
  6. 6. How Does It Work? • Computer with standard webcam, microphone and internet connectivity required • Students schedule exam window as per normal with AU and then book with ProctorU • During the proctoring process, – Proctor connects to test-taker via chat, video and audio connections and can take control of student device – Proctor maintains chat window with student throughout – Proctor can stop the exam if misconduct is expected and request a scan of work area • Incident reports of any issues (and bathroom breaks) are provided to us • Detailed record of all events in session are kept. End to end recording of the entire session is available for review up to 30 days past write date.
  7. 7. Early Pilot Results • May – June 15, 101 exams (Survey response 72% in May, 76% in June) • Mainly Canadian test takers but also international • Company Service Average – 4.02 May, 4.39 June • Were you satisfied with the company: – 46% Strongly Agreed – 38% Agreed – 4% Neutral – 11% Disagree – 1% Agree • Proctor Service Average - 4.4 May, 4.57 June • Please rate your proctor: – 60% Excellent – 28% Good – 11% Mediocre – 1% Poor
  8. 8. Next Steps • Evaluation of pilot – Survey results – Faculty discussions – Consideration of issues raised to date • Communication of pilot results and decision

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