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Essential Facilitation Skills

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PowerPoint presentation for a training on facilitation skills.

Essential Facilitation Skills

  1. 1. NICOLE M. YOUNG, MSW OPTIMAL SOLUTIONS CONSULTING [email_address] www.opti-solutions.com Essential Facilitation Skills
  2. 2. Desired Outcomes <ul><li>Understand how to apply The 6 P’s when facilitating meetings. </li></ul><ul><li>Gain tips and techniques for handling difficult situations in meetings. </li></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  3. 3. Agenda <ul><li>Welcome / Overview / Introductions </li></ul><ul><li>Essential Preparation Skills </li></ul><ul><li>Essential Meeting Management Skills </li></ul><ul><li>Closing / Evaluation </li></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  4. 4. Group Agreements <ul><li>Listen before responding </li></ul><ul><li>Take turns speaking </li></ul><ul><li>Stretch your comfort zone </li></ul><ul><li>Start and end on time </li></ul><ul><li>Keep an open mind </li></ul><ul><li>Value different opinions and ideas </li></ul><ul><li>“ Say your piece” in the room </li></ul><ul><li>Turn phones/pagers to silent or vibrate </li></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  5. 5. Introductions <ul><li>Name </li></ul><ul><li>Organization </li></ul><ul><li>Currently facilitating meetings? </li></ul><ul><li>Beginner / Intermediate / Advanced facilitator? </li></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  6. 6. Facilitation Is… <ul><li>Helping groups work together effectively and accomplish their desired results. </li></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  7. 7. The 6 P’s of Facilitation <ul><li>Plan </li></ul><ul><ul><li>Purpose, Desired Outcomes, Participants, Agenda, Potential Challenges </li></ul></ul><ul><li>Prepare </li></ul><ul><ul><li>Handouts, Discussion Openers and Closers </li></ul></ul><ul><li>Practice </li></ul><ul><ul><li>Transitions, Discussion Questions, Difficult Situations </li></ul></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  8. 8. Exercise: Planning for a Meeting <ul><li>Think about an upcoming meeting that you will (or could) be facilitating and write down answers to items: </li></ul><ul><ul><ul><li>#1 (Meeting Purpose) </li></ul></ul></ul><ul><ul><ul><li>#2 (Desired Outcomes) </li></ul></ul></ul><ul><ul><ul><li>#4 (Meeting Participants) </li></ul></ul></ul><ul><ul><ul><li>#5 (Building the Agenda) </li></ul></ul></ul><ul><ul><ul><li>#6 – last bullet (Potential Challenges) </li></ul></ul></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  9. 9. The 6 P’s of Facilitation <ul><li>Promote </li></ul><ul><ul><li>Effective meeting culture </li></ul></ul><ul><li>Present </li></ul><ul><ul><li>Context, Clarify, Review, Discuss, Decide </li></ul></ul><ul><li>Produce </li></ul><ul><ul><li>Meeting Minutes, Follow Up </li></ul></ul>© Optimal Solutions Consulting, 2010 www.opti-solutions.com
  10. 10. Helpful Meeting Behaviors © Optimal Solutions Consulting, 2010 www.opti-solutions.com <ul><li>Builder </li></ul><ul><li>Initiator </li></ul><ul><li>Clarifier </li></ul><ul><li>Opinion Giver </li></ul><ul><li>Compromiser </li></ul><ul><li>Opinion Seeker </li></ul><ul><li>Encourager </li></ul><ul><li>Summarizer </li></ul><ul><li>Gatekeeper </li></ul><ul><li>Tension Reliever </li></ul><ul><li>Harmonizer </li></ul><ul><li>Tester </li></ul>
  11. 11. “ Difficult” Meeting Behaviors © Optimal Solutions Consulting, 2010 www.opti-solutions.com <ul><li>Agenda Jumper </li></ul><ul><li>Eager Beaver </li></ul><ul><li>Aggressor </li></ul><ul><li>Entertainer </li></ul><ul><li>Blocker </li></ul><ul><li>Nay-Sayer </li></ul><ul><li>Competitor </li></ul><ul><li>Self-Discloser </li></ul><ul><li>Devilish Advocate </li></ul><ul><li>Spotlight Seeker </li></ul><ul><li>Dominator </li></ul><ul><li>Withdrawer </li></ul>
  12. 12. Want More Information? <ul><li>E-mail: [email_address] </li></ul><ul><li>Visit: www.opti-solutions.com </li></ul><ul><li>Connect: </li></ul>www.facebook.com/OptimalSolutions www.twitter.com/nicolemyoung www.linkedin.com/in/nicolemyoung © Optimal Solutions Consulting, 2010 www.opti-solutions.com

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