3. Process of Appraisal
Performance appraisal involves at least two
parties, the appraiser who does the
appraisal and the appraisee whose
performance is being evaluated
4. ORGANISATIONAL APPRAISAL
The process of observe an
organizational internal environment
to identify the strengths and
weaknesses that may influence the
organization's ability to achieve goals
5. ORGANISATIONAL APPRAISAL
The internal environment of an
organization includes forces that
operate inside the organization with
specific implications for managing
organizational performance
6. Internal Environment :
Organization capability
- Capacity & ability
- Abilty to use its ‘S’ & ‘W’ to exploit
‘O’ & face ‘T’ in its external
environment
Organization resources
- Physical & human
cost, availability- strength/weakness
7. The Effects of Performance Appraisal
on Organizational Performance
compensation
Performance improvement
Identifying Areas of Strength &
weakness
Identifying Training Needs
Performance appraisal can serve as
an input to succession planning
Promote a competition and
motivation
8. Who Performs the Appraisal?
Immediate
Supervisor
Higher
Management
Self-Appraisals
Peers (Co-
Workers)
Evaluation Teams
Customers
“360° Appraisals”
9. MEANING OF STRENGTHS &
WEAKNESSES:
Strengths:
A strength is a strong point for the
company i.e., something a company
is good at doing or characteristic that
gives it an important capability.
11. SEVEN S
McKinsey a leading consulting firm of
USA
Hard' Elements
- Strategy
- Structure
- Systems
12. SEVEN S
Soft' Elements :
-Shared values
- Skills
- Staff
- Style
13. Weakness:
It refers to constraints or
obstacles which check movement in
certain desired direction, and may
also inhibit organization in gaining a
distinctive competitive advantage
14. THE CRITERIA FOR
DETERMINING S & W:
1. THE HISTORICAL CRITERION
- Here, the analyst compares the
characteristics under examination
with past performances
- An improvement over the past
performance may be seen as
strength, and a decline a weakness
15. 2. THE NORMATIVE CRITERION
- Here, the basis of judgment is ‘what
ought to be' the level of
performance to classify a particular
element into a strength or a
weakness
16. 3. THE COMPETITIVE PARITY
CRITERION
this criterion utilizes the action
successful direct competitors or
potential competitors
17. 4. THE CRITICAL FACTORS FOR
SUCCESS CRITERION
- Standard for success
- This criterion helps to examine the
strengths and weakness in the
context of meeting the minimum
requirements for success.
18. MEASURING STRENGHS AND
WEAKNESSES:
1. Attribute Measures:
- This statement is developed to identify a
characteristic or quality which an organization
possesses or is expected to possess in the near
future..
2. Effectiveness Measures:
- Identifies a capability of an organization that will
help in the accomplishment of a particular task
or objective.
3. The Efficiency Measures:
- Measures the productivity of an organization in
converting inputs into desired outputs.
19. Appraisal Methods
Rating Scales
Essay
Management by Objectives
Check Lists by Key Words
Forced Choice Statements
360o
Appraisal System
20. Graphic Rating Scale
A form is used to evaluate the performance of the
employees
A variety of traits may be used in this device, the
most common being quality and quantity of work
Easy to understand and use.
Permits statistical tabulation of
scores of employees
21. Checklist
A checklist is a set of objectives or descriptive
statements about the employee and his behavior.
Under weighted checklist, value of each question
may be weighted.
Example:
Is the employee really interested in the task
assigned?
Yes / No
Is he respected by his colleagues? Yes / No
23. Forced Choice Method
This method uses several sets of paired
phrases, two of which may be positive and two
negative
The rater is asked to indicate which of the four
phrases is the most and least descriptive of a
particular worker
Favorable qualities earn plus credit and
unfavorable ones earn the reverse
25. 360o
Appraisal System
It is a systematic collection and feedback of
performance data on an individual or group,
derived from a number of stakeholders
Data is gathered and fed back to the
individual participant in a clear way designed
to promote understanding, acceptance and
ultimately behavior
26. Benefits of Performance Appraisal
For the appraisee
Better understanding of his role in the
organization—what is expected and what
needs to be done to meet those expectations
Clear understanding of his strengths and
weaknesses to develop himself into a better
performer in future
27. For the appraisee
Increased motivation, job satisfaction, and
self-esteem
Opportunity to discuss work problems and
how they can be overcome
Opportunity to discuss aspirations and any
guidance, support or training needed to
fulfil those aspirations
Improved working relationships with
supervisors
28. For the Management
Opportunity to improve communication
between the employees and management
Identification of training and development
needs
Generation of ideas for improvements
Better formulation of career plans