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ORGANISATIONAL
APPRAISAL 
LAITH ALASADI
ORGANISATIONAL
APPRAISAL
 Performance appraisal refer to all
those procedure that are used to
evaluate the :
1. Personality
2. Performance
3. Potential of its group
members
Process of Appraisal
 Performance appraisal involves at least two
parties, the appraiser who does the
appraisal and the appraisee whose
performance is being evaluated
ORGANISATIONAL APPRAISAL 
  The process of observe an
organizational internal environment
to identify the strengths and
weaknesses that may influence the
organization's ability to achieve goals
ORGANISATIONAL APPRAISAL
 The internal environment of an
organization includes forces that
operate inside the organization with
specific implications for managing
organizational performance
Internal Environment :
 Organization capability
 - Capacity & ability
 - Abilty to use its ‘S’ & ‘W’ to exploit
‘O’ & face ‘T’ in its external
environment
 Organization resources
 - Physical & human
 cost, availability- strength/weakness
The Effects of Performance Appraisal
on Organizational Performance
 compensation
 Performance improvement
 Identifying Areas of Strength &
weakness
 Identifying Training Needs
 Performance appraisal can serve as
an input to succession planning
 Promote a competition and
motivation
Who Performs the Appraisal?
 Immediate
Supervisor
 Higher
Management
 Self-Appraisals
 Peers (Co-
Workers)
 Evaluation Teams
 Customers
 “360° Appraisals”
MEANING OF STRENGTHS &
WEAKNESSES:
 Strengths: 
A strength is a strong point for the
company i.e., something a company
is good at doing or characteristic that
gives it an important capability.
MCKINSEY’S 7S FRAMEWORK
      
Structure
Goals
Strategy
Skills
System
Style
Staff
SEVEN S
 McKinsey a leading consulting firm of
USA
 Hard' Elements
- Strategy
- Structure
- Systems
SEVEN S
 Soft' Elements :
-Shared values
- Skills
- Staff
- Style
Weakness:
  It refers to constraints or
obstacles which check movement in
certain desired direction, and may
also inhibit organization in gaining a
distinctive competitive advantage
THE CRITERIA FOR
DETERMINING S & W: 
 1. THE HISTORICAL CRITERION
- Here, the analyst compares the
characteristics under examination
with past performances
- An improvement over the past
performance may be seen as
strength, and a decline a weakness
 2. THE NORMATIVE CRITERION
- Here, the basis of judgment is ‘what
ought to be' the level of
performance to classify a particular
element into a strength or a
weakness
 3. THE COMPETITIVE PARITY
CRITERION
 this criterion utilizes the action
successful direct competitors or
potential competitors
 4. THE CRITICAL FACTORS FOR
SUCCESS CRITERION
- Standard for success 
- This criterion helps to examine the
strengths and weakness in the
context of meeting the minimum
requirements for success.
MEASURING STRENGHS AND
WEAKNESSES:
 1. Attribute Measures:
- This statement is developed to identify a
characteristic or quality which an organization
possesses or is expected to possess in the near
future..
 2. Effectiveness Measures:
- Identifies a capability of an organization that will
help in the accomplishment of a particular task
or objective.
 3. The Efficiency Measures:
- Measures the productivity of an organization in
converting inputs into desired outputs.
Appraisal Methods
 Rating Scales
 Essay
 Management by Objectives
 Check Lists by Key Words
 Forced Choice Statements
 360o
Appraisal System
Graphic Rating Scale
 A form is used to evaluate the performance of the
employees
 A variety of traits may be used in this device, the
most common being quality and quantity of work
 Easy to understand and use.
 Permits statistical tabulation of
scores of employees
Checklist
 A checklist is a set of objectives or descriptive
statements about the employee and his behavior.
 Under weighted checklist, value of each question
may be weighted.
 Example:
 Is the employee really interested in the task
assigned?
Yes / No
 Is he respected by his colleagues? Yes / No
Sample Checklist Appraisal
17-22
Forced Choice Method
 This method uses several sets of paired
phrases, two of which may be positive and two
negative
 The rater is asked to indicate which of the four
phrases is the most and least descriptive of a
particular worker
 Favorable qualities earn plus credit and
unfavorable ones earn the reverse
Essay appraisal
 Often used with other types of appraisals, such 
as graphic rating scales
 Drawback: depends on supervisor’s writing 
skills
17-24
360o
Appraisal System
 It is a systematic collection and feedback of
performance data on an individual or group,
derived from a number of stakeholders
 Data is gathered and fed back to the
individual participant in a clear way designed
to promote understanding, acceptance and
ultimately behavior
Benefits of Performance Appraisal
For the appraisee
 Better understanding of his role in the
organization—what is expected and what
needs to be done to meet those expectations
 Clear understanding of his strengths and
weaknesses to develop himself into a better
performer in future
For the appraisee
 Increased motivation, job satisfaction, and
self-esteem
 Opportunity to discuss work problems and
how they can be overcome
 Opportunity to discuss aspirations and any
guidance, support or training needed to
fulfil those aspirations
 Improved working relationships with
supervisors
For the Management
 Opportunity to improve communication
between the employees and management
 Identification of training and development
needs
 Generation of ideas for improvements
 Better formulation of career plans
Thank you

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Organisational Appraisal Insights

  • 2. ORGANISATIONAL APPRAISAL  Performance appraisal refer to all those procedure that are used to evaluate the : 1. Personality 2. Performance 3. Potential of its group members
  • 3. Process of Appraisal  Performance appraisal involves at least two parties, the appraiser who does the appraisal and the appraisee whose performance is being evaluated
  • 4. ORGANISATIONAL APPRAISAL    The process of observe an organizational internal environment to identify the strengths and weaknesses that may influence the organization's ability to achieve goals
  • 5. ORGANISATIONAL APPRAISAL  The internal environment of an organization includes forces that operate inside the organization with specific implications for managing organizational performance
  • 6. Internal Environment :  Organization capability  - Capacity & ability  - Abilty to use its ‘S’ & ‘W’ to exploit ‘O’ & face ‘T’ in its external environment  Organization resources  - Physical & human  cost, availability- strength/weakness
  • 7. The Effects of Performance Appraisal on Organizational Performance  compensation  Performance improvement  Identifying Areas of Strength & weakness  Identifying Training Needs  Performance appraisal can serve as an input to succession planning  Promote a competition and motivation
  • 8. Who Performs the Appraisal?  Immediate Supervisor  Higher Management  Self-Appraisals  Peers (Co- Workers)  Evaluation Teams  Customers  “360° Appraisals”
  • 9. MEANING OF STRENGTHS & WEAKNESSES:  Strengths:  A strength is a strong point for the company i.e., something a company is good at doing or characteristic that gives it an important capability.
  • 11. SEVEN S  McKinsey a leading consulting firm of USA  Hard' Elements - Strategy - Structure - Systems
  • 12. SEVEN S  Soft' Elements : -Shared values - Skills - Staff - Style
  • 13. Weakness:   It refers to constraints or obstacles which check movement in certain desired direction, and may also inhibit organization in gaining a distinctive competitive advantage
  • 14. THE CRITERIA FOR DETERMINING S & W:   1. THE HISTORICAL CRITERION - Here, the analyst compares the characteristics under examination with past performances - An improvement over the past performance may be seen as strength, and a decline a weakness
  • 15.  2. THE NORMATIVE CRITERION - Here, the basis of judgment is ‘what ought to be' the level of performance to classify a particular element into a strength or a weakness
  • 16.  3. THE COMPETITIVE PARITY CRITERION  this criterion utilizes the action successful direct competitors or potential competitors
  • 17.  4. THE CRITICAL FACTORS FOR SUCCESS CRITERION - Standard for success  - This criterion helps to examine the strengths and weakness in the context of meeting the minimum requirements for success.
  • 18. MEASURING STRENGHS AND WEAKNESSES:  1. Attribute Measures: - This statement is developed to identify a characteristic or quality which an organization possesses or is expected to possess in the near future..  2. Effectiveness Measures: - Identifies a capability of an organization that will help in the accomplishment of a particular task or objective.  3. The Efficiency Measures: - Measures the productivity of an organization in converting inputs into desired outputs.
  • 19. Appraisal Methods  Rating Scales  Essay  Management by Objectives  Check Lists by Key Words  Forced Choice Statements  360o Appraisal System
  • 20. Graphic Rating Scale  A form is used to evaluate the performance of the employees  A variety of traits may be used in this device, the most common being quality and quantity of work  Easy to understand and use.  Permits statistical tabulation of scores of employees
  • 21. Checklist  A checklist is a set of objectives or descriptive statements about the employee and his behavior.  Under weighted checklist, value of each question may be weighted.  Example:  Is the employee really interested in the task assigned? Yes / No  Is he respected by his colleagues? Yes / No
  • 23. Forced Choice Method  This method uses several sets of paired phrases, two of which may be positive and two negative  The rater is asked to indicate which of the four phrases is the most and least descriptive of a particular worker  Favorable qualities earn plus credit and unfavorable ones earn the reverse
  • 25. 360o Appraisal System  It is a systematic collection and feedback of performance data on an individual or group, derived from a number of stakeholders  Data is gathered and fed back to the individual participant in a clear way designed to promote understanding, acceptance and ultimately behavior
  • 26. Benefits of Performance Appraisal For the appraisee  Better understanding of his role in the organization—what is expected and what needs to be done to meet those expectations  Clear understanding of his strengths and weaknesses to develop himself into a better performer in future
  • 27. For the appraisee  Increased motivation, job satisfaction, and self-esteem  Opportunity to discuss work problems and how they can be overcome  Opportunity to discuss aspirations and any guidance, support or training needed to fulfil those aspirations  Improved working relationships with supervisors
  • 28. For the Management  Opportunity to improve communication between the employees and management  Identification of training and development needs  Generation of ideas for improvements  Better formulation of career plans

Editor's Notes

  1. See Learning Objective 4: Compare types of appraisals. See text page: 483
  2. See Learning Objective 4: Compare types of appraisals. See text pages: 481-482