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Information Coping Skills
                     Managing Information Overload




                             Beth Kanter, Visiting Scholar Packard Foundation

http://www.flickr.com/photos/telstar/43843015/
Defining Information Overload
http://flickr.com/photos/will-lion/2469444622/
http://www.flickr.com/photos/cassidy/1847735009/
http://www.flickr.com/photos/kendiala/29482743/
Use a few tricks and tools




http://flickr.com/photos/eoino/506778/
Take the Quiz: How Information
Overloaded Are You?
How does information overload
make you feel?

What causes your information
overload?


What works or what doesn't in
managing your information
overload?
Know when to turn the damn
computer off and take a walk
It’s okay that you’ll never be “caught up”
Don’t Live at the Post Office
Process/Task List        Longer five
                                       minutes


                                  Reply
                                  Follow Up
                                  Schedule
         Process/ Do Now          Forward
                                  Delegate


    Archive       Folder
                  Filter/Rules




                 Junk
     Delete      Don’t Need it later
                 Unsubscribe

Don’t Read Every Word, Scan and Triage First
Give a hoot, don’t
email pollute
1. Reply all is usually a bad idea. 

2. If you’re cc’d, there’s no need to reply.

3. A short, thoughtful email gets a quicker
response. Long emails are read last.

4. Thank you. Always lovely. Sometimes not
necessary.
If email threads are
multiplying faster than
rabbits ….
Old way to share links …




        Beth Kanter, Beth’s Blog
        http://beth.typepad.com
New Way To Share
Links
Information Coping Skills

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Information Coping Skills