1. PABLO M. SANCEZ, JR.
Al Karama, Dubai, UAE
Mobile #: +971567309634
E-mail Address: psj43@yahoo.com
pablojrm_sanchez@yahoo.com
bablo2x@gmail.com
CAREER OBJECTIVE:
To obtain a suitable role in the accounts, customer service, sales and marketing field
and administrative works in order to utilize and enhance acquired skills from previous work
experience.
________________________________________________________________________
SKILLS:
Bank Operations (bank teller / loans clerk / new accounts receptionist
/
Remittance and check distributions clerk / signature verification / Telex
Transfer Clerk and Cash Custodian)
Customer service.
Computer literate; can operate computer programs and software
(Windows Microsoft – Excel/power point/words/ outlook)
(With knowledge in Accountancy software – QuickBooks)
Well verse in multi-level marketing ( networking, product
distributions)
Inventories and Purchasing
Can handle non-administrative functions.
WORK EXPERIENCE:
• REDHA AL-ANSARI EXCHANGE - Asst. Supervisor
(October 2011 – Nov. 03, 2015)
Dubai, UAE
Handles Telegraphic Transfers; such as, Western Union Transfers,
Philippine Telex Transfers, Indian Telex Transfers, Inter Branch
Transactions / TRF, Credit Card Payment, WPS Payments, Air Travel
Ticket Payments.
Prepares Savings Account Opening for Philippine Telex Transfer.
In-charge of proofreading of the amendments for Telex Transfer and
outgoing payment instructions.
Handles and ensures the accurate End-day / Month-end Reports and
documentations.
Handles customer complaints and inquiries (walk-in and incoming
calls) and provides a range of proper resolution to achieve customer
satisfaction.
In-charge of documentation and filing of important documents.
Monitoring the appropriate and standard Procedures of the branch as
the role of Asst. Supervisor
• Arlene’s Candy House Inc. Operation & Control Officer(2009 – 2010)
Valenzuela City, Philippines
• Tak Veng Confectionery Station (2009)
Macau, SAR China
Assisted in developing promotional activities
2. Managed and maintained positive relationships with staff and clients.
Undertook relevant duties as requested by the Manager.
In-charged in daily inventories and Balancing of daily transactions.
• Sky Dubai Adventures – Customer Service Agent / Ground Crew
(2008) (Ibn Batutta Mall, Jebel Ali, Dubai, UAE)
Engaged in Receiving and assisting Customers.
Maintaining the good condition of the equipments.
Preparing the end-of-day reports.
• HERBALIFE INTL, USA – Supervisor / Distributor (2001 – 2008)
Makati City, Philippines
Promoted the products in various cities and nearby town to obtain
different members.
Conducted various seminars and opportunity meetings with
prospective customers together with members of the network.
• METROPOLITAN BANK & TRUST CO. – Operation and Control
Officer ( First Level Officer) (Aug, 2000 – Nov, 2001)
Makati City, Philippines
Handled a multi-tasking role for some level of staff and junior officers
in banking operations (back office and front line operations).
Monitored all the documentations and Standard Operating Procedures
of the bank and conducted weekly and monthly audit.
• Solidbank Corporation: Bank of Nova Scotia, Canada –
Operation and Control Officer (First Level Officer) (Feb,1987- Aug. 2000)
Makati City, Philippines
Handled a multi-tasking role for some level of staff and junior officers
in banking operations (back office and front line operations).
Assumed vacant post left by the absent staff or junior officers.
Monitored all the documentations and Standard Operating Procedures
of the bank and conducted weekly and monthly audit.
SEMINARS ATTENDED:
Customer Service and Relations Seminars / Signature Verification
Seminars / Tellering Course/ Bank Standard Operating Procedures /
Dynamic Excellence for Self Esteem Course/ US Dollar Currency Notes
Counterfeit Seminars: Conducted by Solidbank Corp.
Anti Money Laundering Law Seminars / Fundamentals for Customer
Service Approach : Conducted Yearly by Redha Alansari Exchange as a
Central Bank Requirements.
EDUCATIONAL ATTAINMENT:
Bachelor of Science in Business Administration – Management
Manila Central University, Philippines
March, 1986
References available upon request.