This document is a resume for Amr Abdel Meguid, who has over 10 years of experience in banking as a relationship manager specializing in small and medium enterprises. He is currently a client advisor at Commercial International Bank in Alexandria, Egypt, where he manages portfolios and increases sales. Prior to his current role, he worked at the same bank as a customer service representative and teller. He also has experience as an accountant at a cotton trading company. Abdel Meguid is fully bilingual in English and Arabic and holds a bachelor's degree in accounting.
1. Amr Abdel Meguid
137 El Geish st behind Jeddah hotel▪ Sporting – Alexandria, Egypt ▪ +201003427837 ▪ amrleader@yahoo.com
Relationship Manager, Small and Medium Enterprises
Dedicated corporate relationship manager offering 10 years of solid banking experience specializing in customer
service, portfolio management, and financial solutions. Keen professional and interpersonal skills covering a
broad range of banking platforms, from building a strong customer base to identifying cross-selling
opportunities while maintaining strict control standards. Comfortable working independently and in
multicultural settings, interacting with people from across the globe. Consistently achieves outstanding results
in fast-paced, target-driven environments. Fully bilingual, fluent in English and Arabic.
Key Areas of Expertise:
Superior Service
Cash Management
Strategic Selling
Portfolio Management
Credit and Banking Facilities
Fraud detection and Money Laundry
Insurance
Internal Control Procedures
Team Leadership
Investment Funds
Business Continuity
Assets and Liabilities
Technology Skill Set: Windows/Mac Operating Systems, Microsoft Office, Oracle Administration 8i, Lotus Notes, Midas, T24.
PROFESSIONAL EXPERIENCE
Commercial International Bank (CIB) 09/2006 – Present
Commercial International Bank, established in 1975, is the largest provider of integrated Corporate,Institutional,and
Retail Banking servicesin Egypt.
Client Advisor Alexandria District , Small & Medium Enterprises (SMEs)
Increased revenues of the largest, most complex, portfolios of Business Banking customers by effectively
managing, developing, and retaining quality business relationships to increase share of wallet.
Proactively delivered appropriate suite products and services in response to customer needs, both
domestically and internationally, focusing on core products (i.e. deposits, loans, cash management, trade
finance, insurance, credit and debit cards).
Earned the customer’s full banking relationship for both business and personal needs by cross-selling and
referring customers appropriately to specialists or other customer segments.
Upheld credit policy and lending guidelines, maintaining a balanced approach to risk management.
Protected the bank’s assets and reputation by knowing the customer and their business, monitoring for
suspicious behavior, and taking appropriate action as set forth in operating policies when necessary.
Developed and implemented plans to grow and manage portfolios of small & medium enterprises (SMEs),
focusing on increasing product penetration, profitability and customer satisfaction.
Handled the assessment and management of the credit needs of CIB’s Business Banking customers.
Leveraged CIB brand, capabilities, and extensive global network to target and acquire international
business in assigned market.
Met activity, sales, and other performance targets to ensure proper pipelines are maintained and customers
remain engaged.
Drove the usage of direct channels (i.e. BIB, GTS, Call Centre) as available and appropriate to increase
efficiency by lowering the cost to serve.
Managed credit and operational risk consistently, ensuring regulatory compliance.
Focused on customer retention, in particular high value customers, by executing a consistent and effective
client contact strategy.
Collaborated with other business areas and team colleagues to build a diverse and tailored offering of
products and services to our customers.
Manage & supervise central Alex Relationship Manager to meet their assigned targets & zone Targets
And before that,
2. Amr Abdel Meguid
+201003427837 ♦ amrleader@yahoo.com Page 2
Customer Service Representative C.I.B From 01/04/2008 till 31/12/2009 (1 year & 8 month).
Teller (C.I.B) from 24/09/2006 to 31/03/2008 (1 Year & 11 Month).
Modern Nile Cotton Co 01/ 2003 Till 09/06
MNCC Is one of the key market players in cotton trade in & outside Egypt with a wide range of customers
Accountant:
Compiles and sorts documents, such as: invoices, work orders, checks, vouchers, and substantiates
business transactions.
Verifies and posts details of business transactions, such as: funds received and disbursed; totals
accounts to ledgers or computer spreadsheets and databases.
Investigates problems that vendors or purchasing agents have with obtaining payment for bills.
Tracks company credit card charges and reconciles statements.
Prepares vouchers,invoices, checks,account statements, reports, generalledger accounts with various
registers; extracts general ledger information; compiles cost revenue reports, and balance sheets;
reconciles bank statements.
Monitors loans, accounts payable, and receivables to ensure that payments are up to date. Codes data
for input to financial data processing system according to University accounting procedures.
Assists in the training and supervision of clerical personnel.
Arranges complex and detailed travel plans and itineraries and compiles documents for travel-related
meetings.
Performs periodic and as needed inventory of office equipment and supplies; generates purchase orders
for new equipment or arranges for surplus equipment to be removed from premises.
Maintains & updates attendance employee records
Other Experience:
Working As Instructor for Boys Scout of America (camp staff) North Carolina State (U.S.A) 2001
Member of International Organization Corporation Committee from September 2004 till April 2006
member of foreign affairs Committee since sept 2012 till present (Egyptian Federation for Scout &
Girl Guides)
Leader of scout & girl guides groups (Smouha Club) from Jan 2004 till May 2007
Leader of ( IST) Egyptian scout contingent in England summer 2007
Leader of sea scout group sporting club since June 2007 till present
EDUCATION
Bachelor of Commerce (Accounting), Tanta University, Tanta, Egypt, 2001
Financial Certificates
- Credit Certified (Egyptian Banking Institution)
COURSES AND WORKSHOPS
Negotiation skills- selling skills - Certified treasury professional
First line Manager –Business coaching -Stress management – problem solving
Influence people – Sales Management