Sandeep Bhavale is seeking a position that offers career growth and allows him to leverage his 9 years of experience in accounts payable, accounts receivable, and customer service. He has extensive experience creating process documentation, ensuring quality assurance, and coordinating with multinational clients. Currently a Lead Associate at WNS Global Services, his responsibilities include invoice processing, reporting, procedure manual creation, and risk mitigation.

1. SANDEEP D. BHAVALE
Mob #:+91 9822919493 Email: sbhavale@gmail.com
Objective:
Seeking a position to leverage my skills and abilities in an organisation that offers career growth
while being resourceful, innovative and flexible
Expertise:
Process Documentation – Creating detailed (Key Stroke Level) procedure Manual using Ms
Word and Ms Visio
Identify Exception in respective processes and include them in documents
Quality Assurance (ISO 9001) - Process Governance using ISO 9001 methodology
PTP & OTC 9 years of Experience – Hands on experience in identifying risk and best practice
methods in new and existing set-ups
Multi-nationality Coordination - Liaise with staff and clients across the globe
A Commerce Post Graduate from The Pune University with more than Nine years of work
experience in Service Management, Accounts payable , Accounts Receivable and Customer
Service department in reputed MNC
Professional Experience:
WNS Global Services (P) Ltd. Pune July 2006-till date
Designation: Lead Associate
Process: Accounts Payable, Accounts Receivable
Core Job responsibilities
 PO and Non PO invoice processing
 Employee Master verifying/Creation of record and processing employee expense
reports
 Reporting (Daily, weekly and monthly)including Quality check, CCRP, RCA with
corrective action to be prepared and tracked to closure with evidence
 Departmental Procedure Manual (DPM), Process maps, Flowcharts, Design new
workflows creation
 Client Communication for SLA and feedback closures
 Risk Mitigation Measures FMEA, SOX Audit, Update Tracker & DPM review
 Error analysis/trending
 Feedback Sessions with Team

2. O2C
 Research & resolve A/R discrepancies
 Cash Application
 Liaise with the on-shore team & customer
 Review of customer accounts, Resolving the customer queries
 Write-off invoices only as per the company policy
 Ascertain the reason for non-payment of invoices & Reasons for the adjustments
required
 Communication with the Bank in case of discrepancies and returned cheques
information
 Knowledge of ISO Internal/External audit preparation & successfully handled in Jan
2015
Designation: Senior Associate Jan 2010-Oct 2012
Process: - Accounts Payable
Core Job Responsibilities:
 Vendor Set up
 Invoice Processing (P O / Non P O, Credit Note)
 Payment runs of Backs and Cheques
 Email Communication - Customer Queries as well as business
 Clients co-ordination - SLA
 Supplier statement Reconciliation — Analysis outstanding invoices, Barcode Reconciliation
 Reporting - Daily Queue Status & Priority Documents to Staff
 Audit - Expenses Statement
 Process Training to New Staff
 Process improvements initiatives (Brainwave etc.)
Designation: Customer Service Associate Jul 2006-Dec 2009
Process: - Accounts Payable
Core Job Responsibilities:
 Invoice Processing (Pre-approved)
 Reconciliation of vendor statements
 Maintaining the daily, weekly Reports and monthly reports
 Handling email queries business and vendors
 Updating all the new updates to the staff related to the process
 Process Training to new staff
 Execute the quality standards ,audits, compliance & Governance, in order to maintain
process stability
Greencrop International Pvt. Ltd.
Designation: Accountant Jan 2005-Jul 2006
Job profile:

3.  Handling Import and Export activities (Documentation, Liaising with Govt Officials)
 Reports - daily MIS, Stock and Sales Statements
 Audits - TA Bills, Invoices and Debit and Credit Notes
 Maintain - daily Bank Records
 Maintaining Attendance and Salary muster
Bharucha and Company
Designation: Accounts Assistant Apr 2004 - Dec 2004
Job profile:
 Handling Petty Cash
 Maintaining Cash Book, Bank Book, Purchase Register
 Preparing Progress reports for Sites and
 Preparing RE Billing for clients
 Maintaining wages muster for labours and contractors
 Correspondence - Customers and Parties
 Bank Reconciliation
Interpersonal Skills:
Consistently maintain a positive attitude and enjoy helping people
Articulate, friendly and very effective working with people of different backgrounds and
temperaments
Language Known Marathi, Hindi, English
Education:
 Masters in Commerce and P.G.D.B.M. from Pune University in 2003
 Bachelor of Commerce from Pune University in 2001
Personal Details:
Birth Date 04Apr1980
Gender Male
Marital status Married
Passport # Z3183025 Expiry 22/04/2025
Hobbies Listening Music, Interacting with people, Travelling
Address:
Sadguru Apartment, Flat # 04, Siddhivinayak Colony, Manjri Road, Mahadevnagar, Pune 412307.
Declaration:
I do hereby declare that the above information, provided by myself is true and to the best of my
knowledge.
Date:

4. Place: Pune
(SANDEEP D BHAVALE)