Active listening is a listening skill that requires full concentration on the speaker without distraction. It involves listening with all senses, observing the speaker's behavior and body language. Signs of active listening include making eye contact, smiling, asking relevant questions, and clarifying to show the speaker their full attention through their posture and lack of distractions.

1. ActiveActive
ListeningListening

2. Active Listening
▪ A listening skill that can be acquired and
developed with practice
▪ It is a listening that involves full
concentration on what is being said by
the speaker
▪ It is used in counselling, training and
conflict resolution

3. Active Listening
▪ It involves listening with all senses
▪ Involves the listener observing the
speaker’s behavior and body’s language

4. Signs of Active
Listening
▪ Smile – this can show that the listener is paying
attention to what the speaker is saying
▪ Eye Contact
▪ Posture
▪ Not easily distracted
▪ Asking relevant questions to the topic
▪ Clarification