T-Bytes Agile & AI Operations

IT Shades
Engage & Enable
T-Bytes
Agile & AI Operations
November Edition 2019
Email us - solutions@itshades.com
Website : www.itshades.com

IT Shades
Engage & Enable
For any queries, Please write to marketing@itshades.com
About Us
Who We are Aim of this T-Byte Reasons to talk to us
ITShades.com has been founded with
singular aim of engaging and
enabling the best and brightest of
businesses, professionals and
students with opportunities,
learnings, best practices,
collaboration and innovation from IT
industry.
This document brings together a set
of latest data points and publicly
available information relevant for
Agile & AI Operations. We are very
excited to share this content and
believe that readers will benefit
immensely from this periodic
publication immensely.
1. Publishing of your company’s solutions/
announcements in this document.
2. Subscribe to this and other periodic
publications i.e. T-Bytes, Solution Letters
from ITShades.com.
3. For placement of your company's click-able
logo and advertisements.
4. Feedback for us to improve the content and
format of these periodic publications.

IT Shades
Engage & Enable
Sponsoring Companies for this Edition
LOGO 1 LOGO 2 LOGO 3
LOGO 4 LOGO 5

IT Shades
Engage & Enable
Table of Contents
1. Financial, M & A Updates..................................................................................................................................1
2. Solution Updates................................................................................................................................................12
3. Rewards and Recognition Updates..................................................................................................................52
4. Customer Success Updates...............................................................................................................................84
5. Partnership Ecosystem Updates......................................................................................................................94
6. Miscellaneous Updates....................................................................................................................................111
7. Event Updates..................................................................................................................................................113

IT Shades
Engage & Enable
Financial, M & A Updates
Agile & AI Operations Industry

Financial, M&A Updates
IT Shades
Engage & Enable
Appian Announces Third Quarter 2019 Financial Results
• Subscription revenue was $40.4 million for the third quarter of 2019, up 38% compared to the third quarter of
2018. Total subscriptions, software and support revenue was $41.6 million for the third quarter of 2019, an
increase of 35% year-over-year. Professional services revenue was $27.8 million for the third quarter of 2019,
an increase of 16% year-over-year.
• Total revenue was $69.4 million for the third quarter of 2019, up 26% compared to the third quarter of 2018.
Subscription revenue retention rate was 119% as of September 30, 2019.
• GAAP operating loss was $(10.3) million for the third quarter of 2019, compared to $(14.9) million for the
third quarter of 2018.
• Non-GAAP operating loss was $(7.2) million for the third quarter of 2019, compared to $(8.1) million for the
third quarter of 2018.
• GAAP net loss was $(12.4) million for the third quarter of 2019, compared to $(15.0) million for the third
quarter of 2018. GAAP net loss per share attributable to common stockholders was $(0.19) for the third quarter
of 2019 based on 65.5 million weighted average shares outstanding, compared to $(0.24) for the third quarter of
2018 based on 62.5 million weighted average shares outstanding.
• Non-GAAP net loss was $(9.3) million for the third quarter of 2019, compared to $(8.2) million for the third
quarter of 2018. Non-GAAP net loss per share was $(0.14) for the third quarter of 2019, based on 65.5 million
basic and diluted weighted average shares outstanding, compared to $(0.13) for the third quarter of 2018, based
on 62.5 million basic and diluted weighted average shares outstanding.
• As of September 30, 2019, Appian had cash and cash equivalents of $165.6 million, compared with $81.1
million at June 30, 2019, primarily reflecting the completion of the Company’s underwritten public offering of
1,825,000 shares of Appian Class A common stock in September 2019. Net cash used in operating activities
was $(14.9) million for the three months ended September 30, 2019 compared with $(0.3) million of net cash
used in operating activities for the same period in 2018.
Executive Commentary
“We exceeded our guidance once again this quarter. Our ease-of-use and speed continue to differentiate us
in sales cycles, allowing us to sell into new organizations and expand within our existing customers,” said
CEO & Founder.
Description
1

IT Shades
Engage & Enable
Aspen Technology Announces Financial Results for the First
Quarter of Fiscal 2020
• AspenTech’s total revenue of $134.1 million
• License revenue, which represents the portion of a term license agreement allocated to the initial license,
was $81.2 million in the first quarter of fiscal 2020, compared to $63.8 million in the first quarter of fiscal
2019.
• Maintenance revenue, which represents the portion of the term license agreement related to on-going
support and the right to future product enhancements, was $43.6 million in the first quarter of fiscal 2020,
compared to $43.0 million in the first quarter of fiscal 2019.
• Services and other revenue was $9.3 million in the first quarter of fiscal 2020, compared to $7.4 million
in the first quarter of fiscal 2019.
• For the quarter ended September 30, 2019, AspenTech reported income from operations of $47.3
million, compared to income from operations of $37.0 million for the quarter ended September 30, 2018.
• Net income was $46.3 million for the quarter ended September 30, 2019, leading to diluted net income
per share of $0.67, compared to diluted net income per share of $0.53 in the same period last fiscal year.
• Non-GAAP income from operations was $57.9 million for the first quarter of fiscal 2020, compared to
non-GAAP income from operations of $46.9 million in the same period last fiscal year. Non-GAAP net
income was $54.6 million, or $0.79 per share, for the first quarter of fiscal 2020, compared to non-GAAP
net income of $45.9 million, or $0.64 per share, in the same period last fiscal year. These non-GAAP
results add back the impact of stock-based compensation expense, amortization of intangibles and
acquisition related fees. A reconciliation of GAAP to non-GAAP results is presented in the financial
tables included in this press release.
• AspenTech had cash and cash equivalents of $57.9 million and borrowings of $320 million at September
30, 2019.
• During the first quarter, the company generated $15.3 million in cash flow from operations and $14.3
million in free cash flow. Free cash flow is calculated as net cash provided by operating activities adjusted
for the net impact of: purchases of property, equipment and leasehold improvements; capitalized
computer software development costs, and other nonrecurring items, such as acquisition related (receipts)
payments, net.
“AspenTech got off to a good start in the first quarter of fiscal 2020, and we remain positive about
the outlook for the full year. We believe that the broad-based strength in our business, driven by the
increasing focus on digitalization and continuous improvement in operational excellence, positions
us well to deliver another year of solid growth and free cash flow generation,” said President and
Chief Executive Officer of Aspen Technology. The recent introduction of Aspen Enterprise Insights,
which incorporates visualization and workflow management capabilities from our Sabisu acquisition,
is an exciting opportunity for collaborative and data-driven applications. In addition, we continue to
receive a positive reaction from customers to our strategy and plan for leveraging artificial
intelligence, cloud and IoT technologies to drive significantly higher levels of operational excellence
across assets, providing substantial incremental value for customers.”
Description
2

IT Shades
Engage & Enable
Automation Anywhere Announces $290 Million in Series B
Financing
Automation Anywhere, a global leader in Robotic Process Automation
(RPA), announced that it has received $290 million in Series B funding at
a post money valuation of $6.8 billion. The funding was led by Salesforce
Ventures with additional funding from existing investors, including
Softbank Investment Advisers and Goldman Sachs. The new capital will
help Automation Anywhere accelerate its vision to empower customers to
automate end-to-end business processes – bridging the gap between the
front and back office with an artificial intelligence (AI) powered
intelligent automation platform. In addition, the funding will advance the
company’s focus on improving human-to-bot collaboration through
attended automation, resulting in enhanced customer experiences and
increased employee productivity. A year ago, Automation Anywhere
announced its Series A investment of $550 million from SoftBank
Investment Advisers, General Atlantic, Goldman Sachs, NEA, World
Innovation Lab, and Workday Ventures.The latest funding from Salesforce
Ventures and other investors is a testament to Automation Anywhere’s
leadership in this sector. Driven by digital transformation, RPA has
become the fastest growing enterprise software category, according to
Gartner, Inc.
“Never before has there been such a transformative shift in the way we
work, with artificially intelligent software bots changing how people,
processes and technology interact for productivity gains,” said CEO
and co-founder, Automation Anywhere. “This new funding reinforces
the promise of the RPA category and empowers our customers to
achieve greater business agility and increased efficiencies by
automating end-to-end business processes – bridging the gap between
the front and back office.”
Description
3

IT Shades
Engage & Enable
FICO Announces Earnings Fourth Quarter Fiscal 2019
• Net income for the quarter totaled $54.6 million, or $1.80 per share, versus $32.7 million, or
$1.07 per share, in the prior year period.
• Net cash provided by operating activities for the quarter was $95.4 million versus $60.0
million in the prior year period.
• Non-GAAP Net Income for the quarter was $60.8 million versus $41.1 million in the prior
year period. Non-GAAP EPS for the quarter was $2.01 versus $1.34 in the prior year period.
Free cash flow for the quarter was $89.6 million versus $52.9 million in the prior year period.
• The company reported revenues of $305.3 million for the quarter as compared to $256.5
million reported in the prior year period.
• Revenues for the fourth quarter of fiscal 2019 across each of the company’s three operating
segments were as follows:
• Applications revenues, which include the company’s preconfigured decision management
applications and associated professional services, were $149.9 million in the fourth quarter,
compared to $139.0 million in the prior year period, an increase of 8%, due primarily to
increased transactional volumes and license sales in Falcon Fraud Solutions.
• Scores revenues, which include the company’s business-to-business (B2B) scoring solutions
and associated professional services, and business-to-consumer (B2C) service, were $115.9
million in the fourth quarter, compared to $89.5 million in the prior year period, an increase of
30%. B2B revenue increased 40% and B2C revenue increased 7% from the prior year period.
• Decision Management Software revenues, which include Blaze Advisor®, Xpress
Optimization, Decision Management Platform and related professional services, were $39.5
million in the fourth quarter compared to $28.0 million in the prior year period, an increase of
41%, due primarily to increased license sales and services revenue.
“Our strong fourth quarter capped off another great year,” said Chief executive officer. “We
delivered double-digit revenue and earnings growth while expanding our margins.”
Description
4

IT Shades
Engage & Enable
Magic Reports Third Quarter 2019 Financial Results
• Revenues for the third quarter increased 19% to $85.8 million compared to $72.1 million in the same period last year.
• Operating income for the third quarter increased 10% to $8.5 million compared to $7.7 million in the same period last year.
• Non-GAAP operating income for the third quarter increased 18% to $11.8 million compared to $10.0 million in the same period last year.
• Net income attributable to Magic’s shareholders for the third quarter remained constant at $5.0 million, or $0.10 per fully diluted share
compared to the same period last year. Net Income was negatively impacted by an amount of $0.9 million compared to the same period last year
resulting from acquisition related expenses of $0.6 million recorded in connection with mainly the acquisition of NetEffects Inc and the
devaluation of the US Dollar versus the new Israeli shekel by $0.3 million.
• Non-GAAP net income attributable to Magic’s shareholders for the third quarter increased 19% to $8.1 million, or $0.17 per fully diluted
share, compared to $6.8 million, or $0.14 per fully diluted share, in the same period last year.
Financial Highlights for the Nine-Month Period Ended September 30, 2019
• Revenues for the first nine months of 2019 increased 11% to $234.7 million compared to $212.1 million in the same period last year.
• Operating income for the first nine months of 2019 increased 7% to $25.0 million compared to $23.3 million in the same period last year.
• Non-GAAP operating income for the first nine months of 2019 increased 10% to $32.5 million compared to $29.5 million in the same period
last year.
• Net income attributable to Magic’s shareholders for the first nine months of 2019 decreased 1% to $15.1 million, or $0.29 per fully diluted
share, compared to $15.3 million, or $0.33 per fully diluted share in the same period last year. Net Income was negatively impacted by an
amount of $2.4 million compared to the same period last year resulting from acquisition related expenses of $1.4 million recorded in connection
with mainly the acquisition of Powwow and NetEffects and the devaluation of the US Dollar versus the new Israeli shekel by $1 million.
• Non-GAAP net income attributable to Magic’s shareholders for the first nine months of 2019 increased 9% to $21.8 million, or $0.45 per fully
diluted share, compared to $19.9 million, or $0.43 per fully diluted share, in the same period last year. Earnings per share for the first nine
months of 2019 were negatively impacted by $0.04 per fully diluted share compared to the same period last year as a consequence of the
Company’s private placement of 4.3 million shares in the third quarter of 2018 to Israeli institutional investors.
• Cash flow from operating activities for the first nine months of 2019 amounted to $32.7 million compared to $20.3 million in the same period
last year.
• As of September 30, 2019, Magic’s net cash, cash equivalents, short and long-term bank deposits and marketable securities, offset by short
and long-term financial liabilities amounted to $69.8 million.
Chief Executive Officer of Magic Software Enterprises said: “We are pleased to report Magic’s all-time best quarterly results with
revenues of $86 million and operational profit of $12 million (on a non-GAAP basis), reflecting a double-digit growth of 19% and 18%
year over year, respectively. This quarter’s results demonstrate Magic’s ability to consistently grow by leveraging its continued long
engagement cycles with its existing and new customers, along with its fruitful M&A activity.”
Description
5

IT Shades
Engage & Enable
New Relic Announces Second Quarter Fiscal Year 2020 Results
Second Quarter Fiscal Year 2020 Financial Highlights:
• Revenue of $145.8 million, compared to $114.9 million for the second quarter of fiscal 2019.
• GAAP loss from operations was $(16.9) million, compared to $(5.5) million for the second quarter of
fiscal 2019.
• Non-GAAP income from operations was $11.2 million, compared to $9.7 million for the second quarter
of fiscal 2019.
• GAAP net loss attributable to New Relic per basic share was $(0.32), compared to a loss of $(0.15) per
basic share for the second quarter of fiscal 2019.
• Non-GAAP net income attributable to New Relic per diluted share was $0.24, compared to $0.20 per
diluted share for the second quarter of fiscal 2019.
• Cash, cash equivalents and short-term investments were $771.5 million at the end of the second quarter
of fiscal 2020, compared with $768.9 million at the end of the first quarter of fiscal 2020.
Second Quarter & Recent Business Highlights:
• $100K+ Paid Business Accounts as of September 30, 2019 of 906, compared to 786 as of September 30,
2018.
• 62% of ARR from Enterprise Paid Business Accounts as of September 30, 2019, compared to 56% as of
September 30, 2018.
• Dollar-Based Net Expansion Rate for the second quarter of fiscal 2020 of 112%, compared to 124% as
of the second quarter of fiscal 2019.
• Michael Christenson joined as President, Chief Operating Officer.
• Rated highest in 2019 Gartner Peer Insights ‘Voice of the Customer’: Application Performance
Monitoring.
• Delivered industry’s first observability platform that is open, connected and programmable, enabling
companies to create more perfect software.
“We delivered a record number of platform innovations on top of the New Relic One observability
platform during the second fiscal quarter, including New Relic Logs, New Relic Metrics, New Relic
Traces, and programmability,” said CEO and founder, New Relic. “The reaction to these capabilities
during our global FutureStack events over the past two months has been incredibly positive. Field
training and enablement is underway and we are committed to engaging our significant base and
improving execution in the second half.”
Description
6

IT Shades
Engage & Enable
Phunware Announces Third Quarter 2019 Financial Results
• Net revenues increased 8% year-over-year to $5.6 million
• Platform subscriptions and services revenue increased 19% year-over-year to $5.2 million
• Gross margin was 57.1%, representing 9.0 percentage points higher than the prior year
• Net loss was ($2.4) million, an improvement of $1.1 million year-over-year
• Net loss per share improved $0.08 per share to ($0.06) compared to ($0.14), a 57% improvement
year-over-year
• Non-GAAP adjusted EBITDA loss improved $1.7 million to ($1.5) million, an improvement of 53%
year-over-year
• Net cash used in operating activities for the quarter was ($33) thousand, which represented a 98% lower
quarter-over-quarter improvement
Recent Business Highlights and Announcements
Notable customer and partner wins:
• Partnered with Midway and MKT Consulting to Unveil Premium Mobile Experience for Buffalo
Heights
• Partnered with Macerich to Deliver Special Access at Scottsdale Fashion Square
• Launched End-to-End Location Solution for Top U.S. Nonprofit Academic Medical Center
Product updates:
• Released New Blockchain-Enabled Data Exchange Capabilities
• Launched Location Experience Kit
• Integrated Blockchain-Enabled Data Exchange with Programmatic Advertising Platforms
Awards and recognition:
• Accepted 2019 Patient Experience Solutions Company of the Year at the Frost & Sullivan Growth
Innovation and Leadership Awards Gala
• Announced Analyst Coverage Initiated by WallStreet ResearchTM and Wall Street Reporter
• CEO Named Top Finalist for Austin Business Journal’s Best CEO Award
“We continued to execute our organic growth strategies this quarter with key customer wins across
our healthcare, real estate and travel verticals,” said President, CEO and Co-Founder of Phunware.
“We also look forward to further expanding our diverse customer base while controlling our
spending, accelerating our growth and achieving self-sufficiency from operations.”
Description
7

IT Shades
Engage & Enable
PrinterLogic Acquires MaxxVault, Rebrands Solution as
Vasion
PrinterLogic, the world leader in Serverless Printing Infrastructure
(SPI), announced the acquisition and corporate rebranding of
MaxxVault, a leading provider of enterprise content management
software. The acquisition broadens PrinterLogic’s portfolio to
include digital workflow automation, e-forms, content management,
digital signature, and secure storage. The MaxxVault solution will be
immediately rebranded under the name Vasion, as a virtual appliance
with an updated browser and mobile interface. PrinterLogic helps IT
professionals eliminate all print servers and deliver a highly available
Serverless Printing Infrastructure. With PrinterLogic’s centrally
managed direct IP printing platform, customers empower their
workforce with mobile printing, secure release printing, and many
other advanced features that legacy print management applications
can’t provide. The company has been included multiple times on the
Inc 500 and Deloitte Fast 500 lists of fastest growing companies in
North America.
“There’s a massive gap between companies’ digital transformation
aspirations and their analog workflow realities. Digital
transformation is a journey not an event, yet current solutions are
designed for the digital endstate and overlook the evolutionary
process those analog workflows will undergo along the way,” said
CEO of PrinterLogic. “By combining our leadership in serverless
printing infrastructure with the digital transformation tools this
acquisition provides, we can empower business process owners to
eliminate the analog-digital divide in a new world where
information moves seamlessly from digital to analog and vice
versa.”
Description
8

IT Shades
Engage & Enable
Purple WiFi supercharges intelligent space proposition by
acquiring indoor navigation specialist
In the deal announced, Manchester-headquartered Purple confirmed the takeover of
Ohio-based LogicJunction, with the combined businesses operating under the Purple
brand. The acquisition is a majority stock deal, with the existing management team and
employee base joining the Purple team. Purple offers a WiFi platform through which
businesses can monitor a customers’ shopping patterns and habits, allowing them to
communicate with targeted messaging, as well as providing powerful analytics tools.
Complementing its existing business, LogicJunction enhances the Purple portfolio with
‘wayfinding’ technology, providing indoor navigation and location-based systems,
allowing them bolster their “intelligent spaces” proposition to their clients. With global
positioning system (GPS) technology ineffective indoors, wayfinding is a system that
guides people through a physical environment and is particularly important in complex
built environments. It has been identified as the future technology for navigating large
urban centres such as shopping centres, supermarkets and hospitals. Over the last 10
years, LogicJunction has built its business by enabling citizens to navigate the indoors
like the outdoors, offering a mobile experience designed to mimic the experience of
satellite navigation (sat nav). Its underlying technology utilizes WiFi, Bluetooth as well
as the geomagnetic force of the Earth, providing low-hardware and high accuracy.
Following acquisition, Purple will now offer one of the most comprehensive and
scalable indoor navigation systems, including ahead-of-the-curve location-based indoor
positioning, overlaying the service with its existing data analytics portfolio, enhancing
both client and end-user experience.
Chief Executive Officer of Purple, said: “LogicJunction have both an amazing team
and beyond doubt the best technology in the wayfinding sector. The team and the
technology will complement Purple’s offering and take us further on the journey in
creating intelligent spaces, as well as growing both our UK, European and US
presence. As architectural environments become more complicated and as
consumer needs shift to more personalization, indoor positioning and
location-based are becoming core to organisations across every industry.”
Description
9

IT Shades
Engage & Enable
Vista Equity Partners Acquires Majority Interest in DevOps
Leader Sonatype
Sonatype, the company that scales DevOps through open source governance and
software supply chain automation, announced it has signed a definitive agreement
to receive a majority investment from Vista Equity Partners (“Vista”), a leading
investment firm focused on empowering and growing enterprise software, data and
technology-enabled companies that are reinventing industries and catalyzing
change. The partnership with Vista will allow Sonatype to further fast-track growth
and enhance its Nexus product portfolio. Several of Sonatype’s existing investors
will retain a stake in the company. Sonatype has been one of the fastest growing
companies in North America, with annual revenue growth close to 250% over the
past three years. More than 60 of the Fortune 100 companies depend on Sonatype’s
Nexus products and OSS solutions to automate the modern software supply chain
including, 8 of the top 10 US and European banks, 8 of the top 10 US credit card
companies, 7 of the top 10 US tech companies, and 4 out of 5 U.S. Armed Forces.
Sonatype is the world’s premier provider of open source health and hygiene data,
called Nexus Intelligence. This data is aggregated from a vast number of public and
private sources utilizing sophisticated machine learning and artificial intelligence. It
is then curated with human expertise and infused into a suite of Nexus products to
help software engineering teams make better decisions, innovate faster, and rest
comfortably knowing that their applications always consist of the highest quality
open source components.
“Vista’s standing as the preeminent investment firm and their commitment to
growth and innovation perfectly aligns with our passion for helping businesses
build software faster and more securely,” said CEO of Sonatype. “This
acquisition is a testament to our outstanding team and clear validation of our
vision, strategy, and execution in empowering developers to leverage the power
of open source, while optimizing the hygiene of their software supply chain.”
Description
10

IT Shades
Engage & Enable
ZoomInfo Acquires Seattle-Area Startup Komiko to Further
Automate Go-To-Market Success
ZoomInfo, the global leader in go-to-market (GTM) intelligence solutions,
announced the acquisition of Seattle-area based technology startup Komiko, whose
technology will integrate into the ZoomInfo Powered by DiscoverOrg platform.
Designed to accelerate the sales pipeline with valuable analytics, Komiko’s
AI-powered CRM automation, playbooks, and predictive analytics will be released
as ZoomInfo InboxAI. Founded by Microsoft executives Hal Howard and Ami
Heitner, Komiko utilizes machine learning and data science to better automate the
CRM process. Now as a function of ZoomInfo InboxAI, the technology can capture
contact and activity data buried deep in the email inboxes and calendars of sales
representatives. That data is then populated within the CRM system of record —
triggering alerts and generating analytics essential to supporting renewals,
managing new business pipelines, and giving every organization a 360-degree view
of customers, prospects, and partners. With the acquisition of Komiko, ZoomInfo
continues to raise the standard of delivering a product suite to optimize sales and
marketing teams, leaving manual data entry as a thing of the past while capturing
data necessary for accurate forecasting, improved campaign attribution, automated
pipeline coaching, and enhanced opportunity predictability. For current Komiko
customers, there will be no changes to support or services for the Komiko product.
Existing customers will soon experience the powerful combination of the depth of
ZoomInfo data combined with the engagement insights of Komiko.
“Organizations are realizing that how they manage and leverage data is a
strategic function that can accelerate or inhibit lead, pipeline, and revenue
generation,” said, Founder and CEO of ZoomInfo. “While our offering is a
SaaS platform for GTM, we feel ZoomInfo is in the business of helping
marketing and sales people hit their numbers. So when we see an opportunity to
build or buy additional capabilities essential to strengthen that edge — as we
did with Komiko — it’s an easy decision.”
Description
11

IT Shades
Engage & Enable
Solutions Updates
Agile & AI Operations Industry

Solution Updates
IT Shades
Engage & Enable
Messer Adopts Aspen Technology Software to Help Improve Efficiency
and Margins
12
Solution Description
Aspen Technology, Inc., the asset optimization™ software company, announced that Messer Group GmbH, the world’s largest family-run
industrial gases specialist, has purchased Aspen DMC3™ software to help improve operating efficiency and margins while reducing energy
consumption and emissions. AspenTech’s Advanced Process Control (APC) solution will support Messer’s drive towards Industry 4.0 by
increasing levels of automation throughout the business. Aspen DMC3 was first implemented in one of Messer’s largest European plants and
forms part of the company’s Industry 4.0 initiative. The software controls the multivariate, interactive nature of Messer’s process units and is
able to reduce fluctuations in energy consumption. By automatically engineering variables normally changed by operators who run the unit, the
process unit is optimized on a minute by minute basis. The initial pilot project exceeded all KPIs and the software was easily adopted by all
employees on the site. Messer was founded in 1898 and today is the largest family-run specialist for industrial, medical and specialty gases
worldwide. Under the brand 'Messer - Gases for Life' the company offers products and services in Europe, Asia and the Americas. The
international activities are directed from Bad Soden near Frankfurt am Main. Stefan Messer, owner and CEO of the Messer Group GmbH, works
together with the more than 11,000* employees worldwide according to defined principles. These include customer and employee orientation,
responsible behaviour, corporate responsibility, excellence as well as trust and respect. The Messer Group GmbH generated consolidated sales of
1.3 billion euros in 2018.

Solution Updates
IT Shades
Engage & Enable
Automation Anywhere Advances Business-Friendly Intelligent Document
Processing
13
Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced advances to IQ Bot, the world’s only web-based,
cloud-native RPA-integrated Intelligent Document Processing (IDP) solution. The new version of IQ Bot, delivered both via the cloud and on
premises, expands AI-driven document processing capabilities seamlessly to almost any user and most businesses anywhere in the world. With a
large number of pre-packaged use cases available out-of-the-box, users can now easily automate business processes that involve documents such as
invoices, purchase orders, loan applications, insurance claims and many others across multiple industries. The new release also expands the user
interface to support 10 languages and enables extraction from identification documents such as passports and industry standard documents for
insurance, health claims and others. According to analyst firm Everest Group, IDP is one of the fastest growing software categories and is projected
to grow up to 80 percent annually over the next two years because of an increased requirement for organizations to process large volumes of
unstructured data with greater accuracy and speed.
The new solution unlocks capabilities for enterprises of all sizes and offers:
• Expanding use cases: The new release adds support for identification documents, handwritten text in English and data extraction from industry
standard documents.
• Cloud-native for improved scalability: The RPA integrated platform offers customers end-to-end packaged solutions both in the cloud, via
Automation Anywhere Enterprise A2019, and on premises for use cases such as invoice processing and others.

Solution Updates
IT Shades
Engage & Enable
Blue Prism Continues Extending Delivery of New Intelligent Automation
Capabilities Via Digital Exchange (DX) “App Store”
14
New intelligent automation capabilities continue to be added weekly to Blue Prism’s Digital Exchange (DX). In this latest round, Blue Prism has added new capabilities for
capturing and dealing with unstructured data, working with PDFs, as well as leveraging machine learning algorithms from innovative companies like CloudTrade, IN-D by
Intain and Zanran. These companies are all part of Blue Prism’s Technology Alliance Program (TAP), which serves to augment and extend traditional Robotic Process
Automation (RPA) capabilities via the DX—Blue Prism’s intelligent automation “app store” and online community. Companies participating in Blue Prism’s TAP as affiliate
partners, can easily share their solutions, accelerate product development and minimize time to market for their products, using the most advanced RPA software.
Highlights from this new round of affiliate partners include:
• CloudTrade: The integration of CloudTrade and Blue Prism’s Digital Workforce means customers can easily automate and extract data with unmatched accuracy delivering
unprecedented levels of detail. CloudTrade uses patented document automation tools to take in application generated documents including invoices, orders, statements, legal
documents and many more. This enables Blue Prism Digital Workers to support a host of use cases such as on-boarding, fraud prevention or procurement optimization. The
partnership provides early validation to ensure all incoming documents meet business specific data requirements, further enhancing downstream processes.
• IN-D by Intain: IN-D by Intain has created a platform that leverages machine learning algorithms to extract meaningful and actionable information from structured and
unstructured documents. The integration of IN-D by Intain and Blue Prism’s Digital Workforce means customers can make their journey from document to data to decisions
fast, reduce costs, mitigate risk, ensure compliance and improve overall operations.
• Zanran: The integration of Zanran with Blue Prism’s Digital Workforce means customers can lift billions of data points from financial reports – including tables, text,
graphics, diagrams & photographs for analysis. This capability delivers new insights and actionable data within an RPA process, which better supports overall data
management and business intelligence.

Solution Updates
IT Shades
Engage & Enable
Blue Prism Launches Comprehensive Choice: SaaS, Cloud, Hybrid,
On-Premise and Any Combined IT Environments
15
Blue Prism is pleased to announce it now offers all delivery formats of its enterprise-grade Robotic Process Automation (RPA)
platform. This unprecedented choice gives customers the freedom to select formats most suited to their needs and mix these
deployment models according to their own requirements and migration paths. This is another world first for Blue Prism in a
long line of sector leadership. As the first company to invent the category, the first to scale its Digital Workers and the first to
go public, Blue Prism is now the first to offer on-premise, cloud, SaaS and all mixed delivery formats to meet the evolving
needs of customers. Blue Prism Digital Workers can be trained to automate “any” well-defined business process, making them
the employment agency of the future. Blue Prism is enabling a hybrid workforce of digital and human workers, giving
organizations greater operational agility while allowing them to focus on strategy, service development, and other creative
endeavors. This vision is made possible by leveraging IP acquired from Thoughtonomy, which underpins Blue Prism’s
connected-RPA strategy with an extensive portfolio of automation solutions, allowing enterprises to future-proof their
investments and easily migrate to the cloud as their needs evolve. In line with this integrated portfolio strategy, the existing
Thoughtonomy platform will be re-branded as Blue Prism Cloud.

Solution Updates
IT Shades
Engage & Enable
BMC Helix Delivers Industry-First End-to-End ITSM and ITOM Platform
Powered by AI/ML
16
BMC, a global leader in IT solutions for the digital enterprise, announced the industry’s first and only intelligence-enriched,
integrated IT Service Management (ITSM) and IT Operations Management (ITOM) platform with BMC Helix. Building on
leading cognitive service management (CSM) capabilities, BMC Helix now includes both ITSM and ITOM capabilities
enabling organizations to proactively and predictively discover, monitor, optimize, remediate, and deliver an omni-channel
service experience for IT and line-of-business. BMC Helix empowers IT and business users to eliminate silos, make better
informed decisions, and future-proof the service and operations experience. With the addition of the ITOM portfolio, BMC has
now added the BMC Helix Remediate, BMC Helix Optimize, and BMC Helix Monitor solutions to the BMC Helix suite,
allowing customers to intelligently and automatically:
• Discover unknown assets across multi-cloud and on-prem environments
• Proactively and predictively monitor events, alerts, and anomalies
• Uncover and remediate security vulnerabilities and secure systems
• Optimize capacity and cost across the organization’s multi-cloud landscape
• Proactively provide an omni-channel service experience for the enterprise – from IT to line-of-business

Solution Updates
IT Shades
Engage & Enable
Broadcom Introduces Industry’s First Enterprise-Grade Support for Eclipse
Che4z and VS Code4z
17
Broadcom Inc. announced the introduction of the industry’s first enterprise-grade support for new extensions of Eclipse Che 7— the first
Kubernetes-native, integrated development environment (IDE) for developer teams leveraging the mainframe platform. As the first-ever
open-source based set of IDE extensions for mainframe application development, developers can now use their existing tools to easily build
innovative apps leveraging the data and processes residing on the mainframe. This innovative new offering, combined with Broadcom’s CA
Brightside support of the Open Mainframe Project Zowe framework, provides enterprises with the confidence they need to introduce true,
modern DevOps tools within their mainframe environment. With enterprise-grade support, IT organizations are now in a position to
accelerate their digital transformation initiatives. The Eclipse Che4z and VS Code4z extensions, previously contributed by Broadcom to the
open-source community, will now be fully-supported. Broadcom’s customers using CA Endevor as their SCM, with the Git option, will
benefit from these tools as well. Broadcom Inc. (NASDAQ: AVGO) is a global technology leader that designs, develops and supplies a
broad range of semiconductor and infrastructure software solutions. Broadcom’s category-leading product portfolio serves critical markets
including data center, networking, enterprise software, broadband, wireless, storage and industrial. Our solutions include data center
networking and storage, enterprise, mainframe and cyber security software focused on automation, monitoring and security, smartphone
components, telecoms and factory automation.

Solution Updates
IT Shades
Engage & Enable
Codeplay Software announces Acoran™, the standards based platform for AI
programmers
18
Acoran is compatible with Khronos compute standards and Intel's oneAPI platform, enabling AI processor solutions to align
with application developers by taking advantage of established standards and libraries. The rapid growth of Artificial
Intelligence (AI) is stimulating the development of new processor and accelerator hardware designs, while software
frameworks are adapting to keep pace with the latest machine learning techniques. In order to take advantage of this AI
revolution, processor companies need to build compatible solutions for software developers that integrate with existing
software frameworks and technologies. Codeplay's Acoran provides all the performance and programmability solutions that
developers need to target accelerated processors, delivering a software platform that accelerates a range of AI software on a
wide range of hardware platforms using industry standards. Since 2002, Codeplay has been involved in the definition of
industry open standards and developed many solutions using them, gaining a reputation as a leader in enabling the latest
processors. These open standards are used in Acoran to enable the latest AI software and make full use of the performance of
the latest accelerated processors. Codeplay has developed the Acoran platform based on the most relevant and preferred
standards, with a comprehensive set of libraries that give AI developers an assured feature set for their applications.

Solution Updates
IT Shades
Engage & Enable
Confluent Announces ksqlDB, an Event Streaming Database to Help Bring
Stream Processing to the Mainstream
19
Confluent, Inc., the event streaming platform pioneer, announced ksqlDB, an event streaming database that seeks to unify the multiple systems involved in
stream processing into a single, easy-to-use solution for building event streaming applications. ksqlDB aims to bring the approachable feel of relational
databases to the world of stream processing, making it easier for developers to build the event streaming applications that are increasingly required to
compete and succeed in the modern era. People demand immediacy in every aspect of their digital lives. These expectations were set by companies who
harnessed the power of real-time by shifting their thinking from “data” to “events.” While data gives information about the way things are, events provide
the richer story about how things got there. And by streaming events in real-time, innovative companies have transformed how we shop, bank, and hail
rides. It is these experiences that are shaping what people expect from every other organization they interact with – seventy-three percent of people say that
one extraordinary experience with a company raises their expectations of others. However, building event streaming applications is complex, and requires
knowledge of multiple distributed systems that have to be integrated, secured, monitored, and operated as one. This complexity paired with the surging
demand for event streaming applications has pushed Apache Kafka® to becoming the second-highest paid tech skill in the United States, according to a
report by Dice.com. As a result, building event streaming applications is out of reach for most organizations. ksqlDB is an event streaming database
purpose-built to help developers create event streaming applications that use stream processing. It represents a major evolution of KSQL, Confluent’s
streaming SQL engine for real time data processing. With the addition of traditional database-like lookups in the form of pull queries and embedded
connectors capable of running directly inside its servers, ksqlDB represents a new category of infrastructure — an event streaming database. With ksqlDB,
the complex application architecture required to build event streaming applications is reduced to two components: Kafka and ksqlDB. The operational
complexity required to build event streaming applications is drastically reduced, allowing developers and enterprises to build real-time applications
without requiring significant budget or time investments.

Solution Updates
IT Shades
Engage & Enable
CorelDRAW Graphics Suite 2019 for Mac Now Supports macOS Catalina and
Sidecar
20
CorelDRAW Graphics Suite 2019 for Mac now includes support for macOS Catalina and Sidecar in a new update available free
to registered users. Designed from the ground up for macOS, CorelDRAW® Graphics Suite 2019 for Mac offers designers
vector graphics software, professional photo editing, unsurpassed output capabilities, and AI-powered drawing tools. Free to
CorelDRAW Graphics Suite 2019 for Mac and CorelDRAW 2019 for Mac users, Update 3 also includes additional
performance enhancements, enabling users to work with more versatility, freedom, and confidence than ever before. Graphics
Suite customers can download the update from www.coreldraw.com/support under Patches & Updates. CorelDRAW 2019 Mac
App Store edition customers will receive the update directly from the Mac App Store. CorelDRAW Graphics Suite 2019 for
Mac offers an expansive toolbox of integrated applications to enable users to express their unique style and impress their
audience. Designers can take advantage of CorelDRAW for vector graphic design, illustration, and page layout, Corel
PHOTO-PAINT for photo editing, Corel® Font Manager™ to index and organize font libraries, AfterShot™ 3 HDR for RAW
processing, the new CorelDRAW.app to access graphics tools virtually anywhere, and much more. Corel also offers an
extensive lineup of applications compatible with macOS, including Parallels® Desktop 15 for Mac, Painter® 2020, Painter
Essentials™ 7, MindManager® 12 for Mac, CorelCAD™ 2019, Roxio® Toast®, and WinZip® 7 for Mac.

Solution Updates
IT Shades
Engage & Enable
DocuWare Releases Version 7.2
21
DocuWare, provider of cloud solutions for document management and workflow automation, releases version 7.2 of its flagship software.
DocuWare version 7.2 highlights include:
1. User-friendly environment with easier reviewing and archiving and faster keyword searches:
XML-based invoices are automatically displayed in a reader-friendly version similar to a PDF to support XRechnung, ZUGFeRD 2.0, FacturX and FatturaPA standards
• Archived documents are displayed in the Viewer.
• Table fields are enhanced with title optimizations and auto-calculation of decimal columns
• Enriched keyword fields accept multi-keyword indexes with ability to affect multiple documents in parallel
2. Deeply enhanced Workflow Designer enables higher efficiency with new options to reduce manual touch and increase trackability of workflows:
• “Wait for event” option allows users to configure in advance but delay a workflow until related documents are processed
• Metadata on any workflow documents can now be automated
• Lists in workflow dialogue boxes can be filtered so employees quickly see only their tasks
• Users can configure workflows to identify which fields get transferred to a stamp so that only relevant information appears on the document
• Workflow history displays the current task and allows users to see which step is being executed at any given time
3. Simplified configurations, updated Autoindexing and direct integrations ensure speedier movement of documents through workflows:
• Stamps are integrated directly into DocuWare Configuration in a new, intuitive design, eliminating extra steps needed in previous versions and offering massive time-savings for those
configuring or administering DocuWare
• DocuWare Request and Connect to Mail have completely new designs to elevate usability
• The field type “Date” is now a powerful new match code for Autoindexing
DocuWare Version 7.2 is available in cloud and on-premises versions. As always, DocuWare provides feature parity between deployment options to support the diverse IT ecosystems of our
customers. Updates to 7.2 can be made from version 7 or 7.1.

Solution Updates
IT Shades
Engage & Enable
Dynatrace Doubles the Scalability of Its Software Intelligence Platform to
Meet Growing Web-Scale, Multi-Cloud Requirements
22
Software intelligence company, Dynatrace, Inc. announced that it has once again doubled the capacity of a Dynatrace® cluster, now scaling to 50k hosts while maintaining system
performance. In addition, Dynatrace now supports the clustering of clusters, including cross-cluster distributed tracing, analytics and management to deliver AI-powered
observability, automation and intelligence for customers operating even the largest multi-cloud environments. Web-scale environments, a rarity a few years ago, are becoming
commonplace as enterprises shift from static, on-premises data centers to dynamic, multi-cloud architectures with highly distributed microservices workloads. Companies in
industries from financial services, healthcare, eCommerce, technology and more are rapidly growing their environments beyond their current monitoring systems’ ability to keep up.
In addition, growth in complexity is outpacing their teams’ ability to identify and understand anomalies and correct performance and availability issues in a timely fashion.
Traditional monitoring tools and “build it yourself” solutions do not scale to meet the needs of web-scale multi-cloud environments. Dynatrace® is the only solution that has the
automation, intelligence and scale-out architecture needed to deliver the observability and precise answers that today’s enterprise clouds require, drawing on key capabilities that
include:
• Automated discovery and instrumentation: Single agent instrumentation automatically and continuously discovers all microservices, components and processes across the full
cloud stack – networks, infrastructure, applications and users – and continuously maps dependencies in real-time.
• Scale-out cloud native architecture: Dynatrace scales to 50k hosts in a single cluster while maintaining a common view across clusters of traceability, analytics and governance to
provide intelligent observability for the world’s largest enterprise cloud environments.
• High fidelity distributed tracing and cross-cluster analytics: Dynatrace delivers high fidelity distributed tracing in the context of all transactions across clusters and a single
management dashboard regardless of cluster location.
• AI-powered answers: The Dynatrace® explainable AI engine, Davis™ processes billions of dependencies in real-time, delivering the ability to go beyond metrics, logs and traces
to provide instant and precise answers to issues at scale, 24/7.
• Role-based governance for global teams: With Management Zones, Dynatrace enables fine-grained access across applications and zones for secure, distributed management of
shared cloud environments by multiple teams.

Solution Updates
IT Shades
Engage & Enable
Efecte Introduces the Kanban Board that Knows How Your Business is Run
23
Efecte is the first provider to extend its service management solution with a graphical Kanban board that has workflow automation built-in. The solution allows
more efficient handling of processes, greater operational transparency for managers, and faster adaptation to changing customer requirements. As the new tool is
fully integrated into the Efecte platform, users can trigger automated workflows simply by moving a task card on the Kanban board. With Efecte’s solution,
organizations can structure all their service processes according to the proven Kanban principle. The tool applies to all IT processes, including incident, release
and project management. On top of that and unlike other Kanban boards, this board is also applicable to processes outside IT – from human resources
department to financial services and from facility management to access rights. Service managers across the organization can now use a common tool that makes
the handling of service processes in everyday operations much simpler and more transparent. The Kanban board is now available, and all Efecte customers can
use it without additional cost. Efecte’s Kanban board works like any typical Kanban tool: A task moves in the form of a card from left (To Do) to the right
(Done) and passes through different process stations. The responsible employee completes the required information and drags-and-drops the card to the next
position. Based on their role within the organization, users can join existing boards or create and share their own. Thanks to the deep integration into the Efecte
platform, pre-defined workflows can be used, and the senders of a request, for example, can receive automated notifications via a predefined communication
channel. Also, actions such as internal checks or approvals can be executed automatically in the background. Such automation leads to significantly faster
processing of incidents and service requests. At the same time, managers gain a better overview of their operation, service levels, and teams’ workloads.
Efecte’s Kanban Board helps organizations to continuously improve existing service processes and more flexibly adapt to the changing requirements of their
service customers.

Solution Updates
IT Shades
Engage & Enable
Nintex Expands Cloud Options for Enterprises in Europe
24
Nintex, the global standard for process management and automation, announced that its flagship process automation solution, Nintex Workflow Cloud, is
available to customers in the European Union through a Microsoft Azure data center in Ireland. The availability of Nintex Workflow Cloud via an EU data
center means that customers throughout the European Union can adopt Nintex's market-leading process automation capabilities with confidence that Nintex is
addressing their data privacy and residency concerns and requirements. Nintex Workflow Cloud availability joins Nintex for Office 365, which is already hosted
and being used by enterprise organizations in the EU. More than 8,000 organizations worldwide leverage the Nintex Process Platform to quickly and easily map,
manage, automate, and optimize enterprise-wide business processes with clicks, not code. Enterprises are rapidly adopting Nintex cloud solutions for their
leading-edge automation capabilities as well as the rapid provisioning, low capital expenditure, and easy scalability of cloud solutions. The Nintex platform
provides the most complete and powerful set of automation capabilities on the market, including process mapping, automatic creation of workflows, RPA,
responsive forms, mobile apps, document automation, and process intelligence. A new capability, Nintex Workflow Generator, uses natural language processing
to instantly create sophisticated workflows, bridging the gap between process knowledge and automation expertise. Process experts can use cloud-based Nintex
Promapp® to quickly document a process, then click "Request Automation" to create a draft workflow in Nintex Workflow Cloud and alert the IT department.
Nintex's cloud services leverage top-tier infrastructure providers to ensure compliance with EU data residency and privacy rules, as well as the availability,
resiliency, latency, and security our customers require. Nintex recently received an exception-free SOC 2 audit report from an independent auditing firm that
validates the effectiveness of the security controls in Nintex Workflow Cloud. The favorable audit result reflects Nintex's ongoing commitment to ensuring the
protection of customer, partner, and end-user data.

Solution Updates
IT Shades
Engage & Enable
FICO Adds AI-Powered Authentication to Fight Fraud
25
FICO the leading provider of analytics and decision management technology, announced that it is adding two new product families to its
portfolio: FICO® Identity Proofing, which allows organizations to digitally onboard new customers without requiring in-person
verification, and FICO® User Authentication, a comprehensive suite of capabilities including multifactor, biometric, and behavioral
authentication. To support this effort, FICO has acquired EZMCOM, whose products are used by banks across the globe to protect more
than 60 million customers. With FICO Identity Proofing, organizations verify customers’ identities by having them take selfies with their
government-issued IDs. Within seconds, Identity Proofing verifies the ID’s legitimacy, performs an AI-driven biometric analysis between
the ID picture and the selfie, and performs liveness tests against the selfie to prevent spoofing. FICO Authentication Suite offers
organizations the power of layered authentication controls including multifactor, biometric, and behavioral factors. State of the art keystroke
analysis and device telemetry facilitate a frictionless approach to verify legitimate customers. Machine learning driven risk scores invoke
step-up actions to multifactor or biometric options – to reduce account takeover fraud, while streamlining the customer experience.
Together, the products provide a platform to establish and sustain trust in the digital identity, offering easy-to-use, integrated security across
the customer lifecycle to support fully digital onboarding, eKYC, and PSD2 mandated strong customer authentication. FICO® Identity
Proofing and FICO® Authentication Suite are strong complements to the FICO Platform and demonstrate FICO’s ongoing commitment to
manage risk and optimize customer interactions across the lifecycle.

Solution Updates
IT Shades
Engage & Enable
FICO Releases Machine-Learning Cyber Risk Score on AWS Marketplace
26
Analytic software firm FICO announced that the latest release of the FICO® Cyber Risk Score is now available on AWS
Marketplace. The latest release of the FICO Cyber Risk Score exceeds the published performance results of competitors by a
factor of more than 5X, further solidifying FICO’s position as the most accurate security rating on the market. AWS
Marketplace is a digital catalog with thousands of software listings from independent software vendors that make it easy to test,
buy, and deploy software that runs on Amazon Web Services (AWS). The company made the announcement at its sold-out
FICO World conference, which runs in New York City until November 7. With this release, FICO’s scoring algorithm uses new
globally collected micro signal data that improves the ability to quantify the risk an organization will suffer a debilitating
cyber-attack in the next 12 months. These micro signals provide additional security risk indicators that are especially useful in
evaluating small and medium-sized businesses. On November 19, FICO will host a complimentary webinar on “Quantifying
Cyber Risk across the Supply Chain.” This session will highlight how the FICO® Cyber Risk Score enables organizations to
apply objective security ratings to vendor selection, categorization and management. In addition, registrants will receive a
summary of the 2019 Cyber Risk Quantification Solutions report by Chartis Research, which explains the importance of
adopting a rigorous supply chain risk management regime and includes an analysis that rates FICO as category leader.

Solution Updates
IT Shades
Engage & Enable
ImmuniWeb unveils Attack Surface Management augmented with Dark Web
monitoring
27
ImmuniWeb® Discovery now combines and correlates the data obtainable via Open Source Intelligence (OSINT) and the data traceable in the Dark Web.
The Hacker News reports that the top 3 most frequent causes of data breaches in 2019 are:
• Misconfigured Cloud Storage
• Unprotected Public Code Repositories
• Vulnerable and Outdated Open Source Software
Meanwhile, over 21 million of stolen password belonging to Fortune 500 companies are available in the Dark Web, whereas 16 million were compromised
during the last 12 months says Forbes. In response to these emerging risks and threats, ImmuniWeb is thrilled to announce an enhanced version of ImmuniWeb
Discovery that correlates Attack Surface Management with Dark Web monitoring. The solution goes far beyond a common notion of the Dark Web with an
in-depth crawling of legitimate Internet resources known to host malicious or leaked data, including Pastebin and similar websites, web forums, IRC channels,
Telegram chats and hundreds of other “grey” resources. Differently from traditional approach to Attack Surface Management based on digital asset inventory
and classification, ImmuniWeb Discovery corroborates and augments these findings with verified and actionable data gleaned in the Dark Web. Most frequent
findings available on the black markets are:
• Shadow and abandoned systems, breached, backdoored and placed for sale
• Unprotected access to cloud storage and copies of its data placed for sale
• Security flaws and vulnerabilities in corporate systems placed for sale
• Stolen credential for third-party systems with corporate data
• Stolen credentials for corporate systems

Solution Updates
IT Shades
Engage & Enable
ImmuniWeb New Offering Attains Record Growth on the Global Application
Security Market
28
ImmuniWeb, a global provider of Application Security Testing and Attack Surface Management, announced unprecedentedly rapid growth and solid
traction in the global application security market, which is poised to grow to $7 billion by 2023 according to Forrester Research. Its novel offering
ImmuniWeb® Discovery, introduced in mid-September 2019, has already gained new customers and partners located in 32 countries. By
consolidating Attack Surface Management with Dark Web Monitoring, it rapidly builds a comprehensive inventory of an organization’s external
digital assets ranging from public cloud storage and code repositories to APIs and IoT devices, illuminates threat landscape and delivers actionable
security ratings for risk-based remediation. Suitable both for self-assessment and third-party risk management, ImmuniWeb Discovery is an
indispensable tool to tackle the growing multitude of cyber risks stemming from shadow and legacy IT, Open Source Software, underprotected APIs
and microservices, misconfigured Cloud and Code Repositories, rogue and malicious mobile apps, phishing and domain squatting, and unknown IoT
devices and SCADA control systems exposed in the Internet. Enhanced with continuous Dark Web monitoring, ImmuniWeb Discovery provides a
multidimensional overview of organizational risk exposure, including leaked data and stolen credentials from breached vendors and suppliers. Since
its successful launch in September:
• Over 3.2 million digital assets were located, tested and risk-scored
• Over 5.9 million security, privacy or compliance issues were found
• Over 18,000 stolen credentials were uncovered in the Dark Web
• Over 12,000 malicious domains and websites were detected
• Over 300 malicious or rogue mobile apps were spotted

Solution Updates
IT Shades
Engage & Enable
Logz.io Simplifies Production Troubleshooting with Release of Log Patterns
29
Logz.io, an open-source observability platform for modern DevOps teams, announced the release of Log Patterns, the newest AI capability in
the company’s AIOps portfolio. Created to streamline investigation and troubleshooting so engineers can resolve issues quickly and directly
from their Kibana interface, Log Patterns automatically analyzes millions of log messages in real-time and identifies recurring patterns. As a
result, engineers save time on the tasks of troubleshooting and root cause analysis, enabling them to devote more time to improving their
products. Log Patterns is Logz.io’s third AIOps feature, joining Cognitive Insights and Application Insights, which uses AI to help engineers
detect critical events in applications before they impact business. While engineers rely heavily on log data for performance diagnostics and root
cause analysis, due to the tremendous volume of machine data produced in modern IT environments, troubleshooting has become an inefficient,
time consuming, and costly process. Log Patterns solves this issue by using advanced clustering to dissect indexed log messages into variables
and constants to identify recurring patterns. This enables engineers to improve productivity as well as identify and resolve issues when they
arise. Together, Logz.io’s Cognitive Insights, Application Insights, and Log Patterns provide users with a complete AIOps toolset for monitoring
and troubleshooting, giving engineers full visibility into their IT environments. Built on top of state-of-the-art clustering mechanisms, Logz.io
Log Patterns is scalable, automatic, and Kibana-native. As a result, users can ship as much data as they need and view log patterns inside
Kibana’s Discover page, alongside regular log views. Furthermore, the easy-to-use platform constantly improves in response to usage patterns,
continuously perfecting existing log patterns while adding new patterns as they recur.

Solution Updates
IT Shades
Engage & Enable
ManageEngine RecoveryManager Plus Adds Point-in-Time Restoration
Capabilities for SharePoint Online, OneDrive for Business
30
ManageEngine, the IT management division of Zoho Corporation, announced that RecoveryManager Plus, its Active Directory and Exchange backup
and restoration solution, can now back up and restore contents in SharePoint Online and OneDrive for Business. Available immediately, the latest
version of RecoveryManager Plus lets administrators store SharePoint Online and OneDrive for Business backups locally and perform point-in-time
restoration for any site. Despite the popularity of SharePoint Online and OneDrive for Business, these two Microsoft services fall short for enterprises
that want to be able to restore sensitive data and content for long periods of time. Currently, Microsoft's Recycle Bin offers a recovery window of just
93 days, plus an additional 14 days with Microsoft's intervention. Organizations that require a longer recovery window need a better disaster recovery
solution.
The latest version of RecoveryManager Plus has several new capabilities:
• Back up and restore all SharePoint Online site collections, sites, lists and document libraries.
• Back up and restore all OneDrive for Business files and folders.
• Back up metadata such as last modified time and share permissions.
• Restore entire SharePoint Online and OneDrive for Business sites to any backed up version.
• Granularly restore individual SharePoint Online or OneDrive for Business documents or lists to any of their previous versions.
The new RecoveryManager Plus features complement its existing capabilities to back up and restore Active Directory, on-premises Exchange and
Office 365 (Exchange Online, SharePoint Online and OneDrive for Business). Moving forward, ManageEngine plans to extend RecoveryManager
Plus’ backup and restoration features to cover Google’s cloud-based collaboration service, G Suite.

Solution Updates
IT Shades
Engage & Enable
D2iQ Debuts DC/OS 2.0 for Enterprise-Grade Cloud Native Services
31
D2iQ, the leading provider of enterprise-grade cloud platforms that power smarter Day 2 operations, announced the release of DC/OS 2.0, a major release of the
company's distributed operating platform. With security and resource management improvements, coupled with enhanced multi-tenant, operating system and
workload support, DC/OS enables successful Day 2 operational experiences for enterprises across the globe. As a leading integrated platform for managing data
and containers across any enterprise infrastructure, DC/OS enables organizations to modernize applications and increase interoperability to ensure more
efficient, highly reliable operations at scale. DC/OS 2.0 now supports an agent footprint on Microsoft Windows, enabling expanded workloads on one of the
world's most popular operating systems. In addition, DC/OS 2.0 features a new data science engine with the power of cloud computing to streamline data
science operations. DC/OS 2.0 features a number of improvements designed to bolster its enterprise capabilities, streamline operations and accelerate cloud
native journeys, including:
• Enterprise Security--With exhibitor lockdown and TLS certificate verification, DC/OS delivers more stringent control and protection of organizational
resources and more effective response to regularity and audit requirements, such as GDPR and PCI.
• Day 2 Operational Resource Management--Node draining and improved network and performance metric logging minimize downtime and deliver better
operational experiences for all users.
• Stronger Multi-tenant Support--With DC/OS 2.0, organizations can more effectively co-locate multiple business units, teams and services in a shared-services
environment, while enabling lines-of-business and service owners to function autonomously.
• Expanded Operating System and Workload Support—With the delivery of DC/OS 2.0, D2iQ now provides formal technology support for workloads on
Windows, along with a wide range of integrated data services such as Cassandra, Kafka and Spark as well as Data Science technologies such as Jupyter
notebooks. Additionally, DC/OS 2.0 features enhanced batch computing leveraging advanced cloud computing concepts, and UCR support for more effective
governance of memory needs across workloads.

Solution Updates
IT Shades
Engage & Enable
D2iQ Previews Significant Expansion of its Ksphere Portfolio of Advanced
Kubernetes Offerings for Smarter Day 2 Operations
32
D2iQ, the leading provider of enterprise-grade cloud platforms that power smarter Day 2 operations, previewed a set of upcoming solutions
and announcements regarding their Ksphere offering for Kubernetes, including the general availability of its open source project, KUDO, as
well as Kommander, coming next month. First, D2iQ announced the upcoming availability of three data services designed to empower
end-to-end pipelines for IoT and Edge infrastructure, based on KUDO, an open source project providing a universal declarative framework
for deploying stateful data services using Kubernetes operators. KUDO is expected to be generally available in early November. The
KUDO framework is a major step forward for those looking to simplify and create operational consistency in the implementation of stateful
data services within their Kubernetes infrastructure. Along with the release of the KUDO framework, D2iQ will make generally available
its first KUDO operator to support open source distributions of Kafka. The KUDO Kafka Operator leverages KUDO's universal controller
for high throughput, low-latency, real-time event streaming within Kubernetes-based applications. Additionally, in-line with D2iQ's
strategy of reducing support and procurement fatigue, full end-to-end operational support for KUDO Kafka will be offered. Additionally,
the company expects that two subsequent operators, KUDO Spark and KUDO Cassandra, will be available in beta release later in
November along with full support offerings. As demonstrated with the development of KUDO, D2iQ has extensive experience with
real-time data requirements, including some of the world's largest Internet of Things (IoT) deployments. Kommander, expected to be
announced soon, provides federated management, governance and visibility for disparate Kubernetes clusters across an organization's
on-premises and cloud footprint.

Solution Updates
IT Shades
Engage & Enable
D2iQ Introduces Kommander for Enterprise-Grade Governance and
Management of Kubernetes Clusters
33
D2iQ, the leading provider of enterprise-grade cloud platforms that power smarter Day 2 operations, announced the release of Kommander,
a new product that delivers federated multi-cluster management and governance across disparate clusters for any on-premise or cloud
Kubernetes distribution. Kommander provides unified lifecycle management, observability, and configuration management across an
organization's Kubernetes clusters, enabling successful Day 2 operations for enterprises around the globe. The popularity of Kubernetes has
led to rapid adoption amongst both early movers and mainstream organizations, but as with any advanced technology, the benefits are
accompanied by challenges. As enterprises deploy an expanse of clusters with limited standardization or centralized governance, new risks
are introduced, and operational efficiency is impacted. Kommander addresses these challenges by providing role-based visibility and
unified operational control for a wide variety of in-the-cloud and on-premises Kubernetes distributions, including D2iQ's Konvoy. With a
detailed dashboard for viewing multi-cluster health, managing distributed operations and leveraging operational insights for an enterprise's
Kubernetes usage, Kommander enables multi-cluster governance and centralized supervision without interfering with the day-to-day
business functions and individual team requirements that different clusters support. Kommander also empowers developers with the
freedom to deploy new code into development, testing and production environments, while delivering visibility and control to IT operations
teams. D2iQ also announced that Kommander will soon be accompanied by Dispatch, a service that delivers full lifecycle continuous
integration / continuous deployment (CI/CD) capabilities for simplified and accelerated deployment of new code, reducing time to value for
developers and saving precious cycles from already burdened or scarce resources.

Solution Updates
IT Shades
Engage & Enable
MuleSoft Announces New Deployment Option and Connector for Google
Cloud, Enabling Customers to Accelerate Digital Transformation
34
MuleSoft, provider of the leading platform for building application networks, announced that the company will extend its
Anypoint Runtime Fabric to run on Google Cloud. Google Cloud customers will be able to easily manage business critical
applications within their existing infrastructure, in the cloud or in a hybrid environment. Organizations will also be able to
aggregate their data in Google Cloud to drive relevant insights across previously disparate data silos with a new Google Cloud
connector in Anypoint Exchange, MuleSoft’s marketplace for pre-built connectors, templates and APIs. With MuleSoft and
Google Cloud, customers can unlock their data – wherever it resides – to accelerate digital transformation According to IDC*,
global public cloud spending will grow to nearly $500 billion by 2023 as companies continue to adopt more cloud platforms to
meet their hyper-specialized needs. With multiple cloud deployment options and a new connector, MuleSoft and Google Cloud
are providing their customers with even greater flexibility and ease of operations as they move to the cloud. MuleSoft is
making Anypoint Runtime Fabric, a container service for multi-cloud and hybrid deployments of Mule runtimes, available on
Google Cloud Platform. With Anypoint Runtime Fabric, MuleSoft gives companies increased flexibility to deploy APIs and
integrations across public and private clouds. As they develop new applications and products, joint customers will be able to
use Anypoint Runtime Fabric to take advantage of Google Cloud’s global infrastructure, leading security capabilities, and core
competencies in artificial intelligence and machine learning.

Solution Updates
IT Shades
Engage & Enable
MuleSoft Empowers Anyone to Unlock Data and Create Connected Customer
Experiences With Clicks Not Code
35
MuleSoft, provider of the leading platform for building application networks, announced new tools,
pre-packaged connectors and learning modules to empower anyone to compose connected customer
experiences, without writing a single line of code. Now anyone can become an Integration Trailblazer and
easily connect data sources – wherever that data resides; accelerate integration with automated, intelligent data
mapping powered by Einstein; and learn about the power of API-led connectivity. With the right skills and
best-in-class technology, MuleSoft believes anyone should be able to connect data from anywhere to unleash
the full power of Salesforce Customer 360. Every company is undergoing digital transformation to put
customers at the center, and integration has never been more strategic. According to the Connectivity
Benchmark Report, enterprises have on average 900 applications, but only 29% are integrated together,
trapping valuable data in silos and creating disconnected customer experiences. The future of connected
experiences requires integrating systems and unifying data with APIs – and this skill set should extend beyond
the four walls of IT to be accessible to those closest to the customer.

Solution Updates
IT Shades
Engage & Enable
ManageEngine Hosts Cloud-based IT Management Apps in Australia
36
ManageEngine, the IT management division of Zoho Corporation, announced that its cloud-based IT management applications are being hosted
in two Australian data centres recently launched by its parent company, Zoho. Now, organisations in Australia and New Zealand have access to
ManageEngine solutions provided entirely from ISO 27001-certified, SOC 1 Type II, SOC 2 Type II, PCI-DSS compliant data centres in
Melbourne and Sydney. The move helps IT teams in the region to migrate operations seamlessly to the cloud while adhering to Australian data
privacy laws and security standards. As cloud adoption continues to grow in Australia and New Zealand, so do related concerns about data
security and privacy. In addition to complying with a growing number of data privacy regulations, organisations in the region are increasingly
concerned about data sovereignty. Specifically, organisations are cautious about cloud service providers that store their personally identifiable
information and other business data outside of the country because that data is then governed by another country’s laws. ManageEngine is
hosting ITSM, ITOM and endpoint management services from the Melbourne and Sydney data centres, which are collocated in Equinix
facilities. Subscription plans are billed in Australian dollars. The Australian data centres are also hosting regional customers' data, including
customer data previously hosted in other regions' data centres. Moving forward, the data centres will comply with the requirements of the
Australian Signals Directorate. ManageEngine currently has more than 4,000 Australian customers. With its IT management solutions delivered
from the two new Australian data centres, ManageEngine solutions are now hosted in 10 company-owned data centres worldwide, including the
United States, Ireland, the Netherlands, India and China. Customers can now choose their preferred data centre when they sign up for
ManageEngine's cloud services. All 10 of the data centres are managed and monitored by ManageEngine’s solutions.

Solution Updates
IT Shades
Engage & Enable
Pega Care Management Enhancements Improve Transparency for Payers
and Providers for Better Patient Outcomes
37
Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises,
announced enhancements to Pega Care ManagementTM that improve transparency and care effectiveness between
payers and providers for optimal patient care. These updates help ensure patients receive the most personalized
engagement and care during every interaction within their healthcare network. The U.S. healthcare industry is entering
a new era of healthcare consumerism, with patients more involved than ever before in their healthcare decisions. The
industry is now shifting to a more human-centric model of care built on powerful and accessible technology, proactive
engagement, open markets, and transparency. However, many healthcare organizations are struggling to keep pace,
causing patients to switch providers in search of more responsive care. Pega Care Management is a unified platform that
enables care teams to deliver innovative, patient-centric programs across case, disease, utilization, and wellness
management. The solution optimizes care planning, engagement, communications, operations, and reporting to deliver
the highest quality, most cost-effective management possible. Pega works with many of the largest global healthcare and
life sciences companies to help them achieve their digital transformation and one-to-one engagement goals. Available
now, the enhanced Pega Care Management solution will be demonstrated on the mainstage today at the Healthcare
Customer Engagement Summit in Boston.

Solution Updates
IT Shades
Engage & Enable
Phunware Releases Enhancements to Location Based Services Sample Code
38
Phunware, Inc., a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services
for brands worldwide, announced the expansion of its Location Based Services sample code to enable more use cases
developers can implement in applications using Phunware’s Location and Mapping Software Development Kits (SDKs).
The sample code enhancements aim to improve the end user’s experience as they navigate through complex environments,
as well as better serve users who may have accessibility needs. Developers are now able to easily implement these features
in their applications with reduced implementation time. Key features of the release include:
• Walk Time Calculations: Calculate the approximate walk time once a route is selected including the actual duration of the
walk and estimated time of arrival.
• Voice Prompts: Configure apps to read instructions via a smartphone speaker or headphones to a user while en route using
the text-to-speech capability of iOS or Android devices.
• Off-Route Alerts: Detect when a user is off route and prompt them to either re-route or dismiss navigation.
The enhancements also come with designed user interfaces that eliminate the need for developers to build and design
custom interfaces. These user experiences provide standard user interfaces that follow iOS and Android best practices and
are already familiar to end users.

Solution Updates
IT Shades
Engage & Enable
PrinterLogic Adds Chrome OS to Its List of Supported Operating Systems
39
PrinterLogic, the world leader in Serverless Printing Infrastructure (SPI), announced private preview availability for its
Chrome OS Client Extension, which enables IT professionals to centrally manage direct IP printing for Chrome OS users.
PrinterLogic’s SaaS print management solution, which already supports Windows, Mac, and Linux users, will be the first
print management platform to support all four leading operating systems in a single management interface. With
PrinterLogic’s direct IP printing platform, print jobs are sent directly to printers on the local network instead of being routed
through the cloud. IT teams can automatically deploy the extension to Chromebook users within the G Suite Admin
Console. Once deployed, the extension enables customers to centrally manage printing for Chromebook users alongside
Windows, Mac, and Linux users. PrinterLogic’s licensing model is user-independent, enabling customers to deploy the
extension to Chromebook users at no additional cost. The extension is currently in private preview, with general availability
planned for Q1 2020. PrinterLogic helps IT professionals eliminate all print servers and deliver a highly available
Serverless Printing Infrastructure. With PrinterLogic’s centrally managed direct IP printing platform, customers empower
their workforce with mobile printing, secure release printing, and many other advanced features that legacy print
management applications can’t provide. The company has been included multiple times on the Inc. 500 and Deloitte Fast
500 lists of fastest growing companies in North America.

Solution Updates
IT Shades
Engage & Enable
Reason Studios Adds AU Support for Reason 11
40
Following closely on the heels of the recent launch of Reason 11, simultaneous with the announcement of Propellerhead
Software becoming Reason Studios, the company announced today that Reason 11 is now available to an even broader
host of DAW users – including Apple Logic owners – with the addition of AU support in version Reason 11.1. The
announcement further underscores the significance of the launch of Reason 11, bringing the major update to Reason
Studios’ flagship music-making software to a wider global audience of music creators. Reason 11.1, also now
compatible with macOS Catalina, can be used as a standalone DAW or a plugin, offering immense value at affordable
prices across the three available versions that offer entry-to-advanced combinations of Reason Studio’s legendary
synths, instruments and effects. The Reason Rack Plugin, integral to all versions of Reason 11, brings the quality of
renowned Reason Studios instruments and effects to any DAW. Flexibility in sound design and routing is further
facilitated by access to the exclusive Rack Extension add-on market for yet more creative options. Reason 11.1 is
available now via the newly released Reason Studios website and authorized resellers worldwide. The software, which
includes additional improvements and bug fixes, is also available for free download by registered Reason 11 users and at
upgrade prices to owners of previous Reason versions.

Solution Updates
IT Shades
Engage & Enable
Kofax Education Portal Provides Best-in-Class Intelligent Automation Learning
Experiences for Customers and Partners
41
Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, announces Kofax
Education Portal – a self-service training platform for Kofax software products. Kofax Education Portal features Kofax Learning Cloud, an
entirely new platform combining content, tools and services for a seamless, all-in-one learning experience – accelerating customer ROI and
time-to-value. In addition, businesses can start developing their software skills via Kofax QuickStart, a complimentary e-learning program.
Organizations want easy and efficient ways to ramp users quickly on the new technology being invested in. Modern learners also want to be able
to learn quickly while on the go, and be productive immediately. Kofax Learning Cloud delivers, with training designed for today’s new
generation of learners.
What’s new in Kofax Training:
• Kofax Learning Cloud. Developed by a dedicated instructional design team, Kofax Learning Cloud’s intuitive and personalized approach to
training offers year-round access to myriad tools and services like live training sessions. Its modular, interactive and self-paced approach to
learning delivers comprehensive task analysis, rebalancing content based on skill level. Kofax plans to launch Learning Clouds for multiple
products over the next several months, starting with Kofax RPA.
• Kofax QuickStart Training. Customers enjoy complimentary access to introductory-level e-learning assets, with training for all major Kofax
products phased in over time.
• Redesigned Education Portal. A simple and easy-to-navigate site with an intuitive design features up-to-date information, and a highly efficient
interface. Kofax now delivers more automation supported by robust back-end training services and simplified course selection.

Solution Updates
IT Shades
Engage & Enable
Kofax Enhances Industry-Leading Intelligent Automation Platform with New AI
Capabilities, Helping Organizations Work Like Tomorrow—Today
42
Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations,
announces the latest evolution of its industry-leading Intelligent Automation platform. The platform’s patented technologies
now harness enhanced AI and ML with natural language processing (NLP) for sentiment analysis and entity extraction.
Sentiment analysis allows organizations to understand the intent and emotion of information in emails, legal documents,
social media posts, customer support inquiries and other unstructured content. Entity extraction allows organizations to
easily locate “People, Places and Things” from unstructured content. Organizations face many challenges processing
enormous amounts of unstructured and semi-structured information. Whether the information comes from a document, an
email, a chatbot, or a social media post, they’re forced to rely on manual efforts to read and interpret these text-based
communications. With Kofax’s AI-powered Intelligent Automation, organizations can overcome these challenges and
extract valuable information from any natural language text-based asset in real-time. This drives greater competitive edge
by drastically improving productivity and efficiency across the workforce and delivering valuable insights for enhancing
customer experience – all without the need for human intervention.

Solution Updates
IT Shades
Engage & Enable
Kofax Launches TotalAgility Cloud, a SaaS Version of its Market-Leading Capture
and Automation Solution
43
Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, announces its
industry-leading TotalAgility solution is now available as a cloud-hosted, SaaS offering. Kofax TotalAgility Cloud delivers a
unique combination of Cognitive Capture, Process Orchestration and Advanced Analytics, giving users greater scalability and
flexibility with their capture and process automation initiatives. Kofax TotalAgility Cloud provides the industry’s most powerful
cognitive capture as a service – automating capture from multiple channels and virtually all types of content. Without the need for
onsite IT infrastructure, customers can achieve greater ROI while still managing fluctuations in the volume of content processed in
a secure environment. TotalAgility Cloud takes Kofax’s leadership in content capture to new heights, providing a cloud solution
that uses Artificial Intelligence to aggregate, extract, perfect and act upon unstructured content in scanned and electronic
documents, information submitted via Internet portals, emails, EDI and XML data streams, and other sources. Companies are
expanding their digital workforces to streamline hard-to-automate, content-intensive operations. To support this evolving
workforce, companies need flexible deployment and licensing options, including perpetual or term, on-premise, private cloud or
public cloud. Kofax is the leader in digitizing and transforming document-intensive processes, saving enterprises more time and
money and improving customer engagement. Initially available in the United States, Kofax will be provisioning data centers in
Europe and Asia Pacific in 2020.

Solution Updates
IT Shades
Engage & Enable
Recorded Future Introduces Security Intelligence Framework for Defense Against
Evolving Threats and Adversaries
44
Recorded Future today published strategic security intelligence guidance for organizations aiming to maximize their
security investments and reduce organizational risk. Designed to help security and IT teams amplify their effectiveness
by enabling faster detection and response times, the security intelligence framework positions comprehensive, real-time
intelligence at the center of security and IT programs. The security intelligence framework helps organizations lead with
intelligence across threat prevention, third-party risk management, and brand protection strategies — these principles
can either stand alone to streamline efforts, or work in harmony to accelerate risk reduction exponentially. At its core,
security intelligence is based on the understanding that intelligence can be broadly applied and leveraged across security
programs. Ultimately, security intelligence helps teams working in security operations, incident response, vulnerability
management, risk analysis, threat analysis, fraud prevention, and security leadership make better, faster decisions.
Demonstrating its ongoing commitment to arming security professionals with practical, actionable resources, Recorded
Future has published the second edition of the industry-leading Threat Intelligence Handbook, focused on leveraging the
security intelligence framework. The updated edition includes new chapters on implementing security intelligence, using
brand monitoring, and reducing third-party risk.

Solution Updates
IT Shades
Engage & Enable
Fedora 31 Now Generally Available
45
The Fedora Project, a Red Hat, Inc. sponsored and community-driven open source collaboration, announced the general availability of Fedora 31, the
latest version of the fully open source Fedora operating system. Fedora 31 includes new features that help to address a host of modern computing
challenges, from building and running cloud native applications to driving innovation in the connected world. Each Fedora edition is designed to
address specific use cases for modern developers and IT teams with Fedora Workstation and Fedora Server providing open operating systems built to
meet the needs of forward-looking developers and server projects. Fedora 31 also sees the continued evolution of emerging Fedora editions, including
Fedora CoreOS, Fedora IoT and Fedora Silverblue. Fedora 31 brings enhancements to all editions with updates to the common underlying packages,
from bug fixes and performance tweaks to new versions.
Updates include:
• Updated compilers and languages, including NodeJS 12, Perl 5.30 and Golang 1.13. Additionally the "python" command will now refer to Python 3
• Support for Cgroupsv2, bringing kernel level support for the latest features and functionality around cgroups in the base packages of Fedora 31.
This helps lay the foundation for improved performance and new capabilities in building and running containerized applications.
• Switching RPM compression to ztsd, which decreases the amount of compression time needed and improves the overall performance of processes
using binary RPMs.
• Support for RPM 4.15, the latest version of the RPM Package Manager for enhanced performance and stability across all versions of Fedora.

Solution Updates
IT Shades
Engage & Enable
Red Hat Brings Predictive Models to Business Automation Portfolio
46
Red Hat, Inc., the world's leading provider of open source solutions, announced the latest release of Red Hat Process
Automation, unveiling new applied artificial intelligence (AI) capabilities for predictive decision modeling, and support for the
development of process- and decision-based business applications using micro-frontend architectures. Together with additional
enhancements targeted at improving the overall user experience for Red Hat Process Automation customers, these capabilities
further strengthen the business developer’s toolbox. Red Hat Process Automation is a set of products for automating business
decisions and processes by enabling closer collaboration between IT and business teams. This helps IT organizations to better
capture and enforce business policies and procedures, automate business operations and measure the results of business
activities across heterogeneous environments including physical, virtual, mobile and cloud. Red Hat Process Automation now
supports an applied AI approach to automated decisioning. This enables users to incorporate predictive analytics into their
decision management applications to create intelligent, automated systems that help them better interpret and respond to
changing market dynamics. With the latest release of Red Hat Process Automation, customers can import and execute
predictive models expressed in Predictive Model Markup Language (PMML), an industry standard for integrating and
exchanging information between machine learning (ML) platforms where the predictive models are created and trained, and
decision management applications that use such models to automate rules for specific business outcomes.

T-Bytes Agile & AI Operations

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to T-Bytes Agile & AI Operations

Similar to T-Bytes Agile & AI Operations (20)

More from EGBG Services

More from EGBG Services (20)

Recently uploaded

Recently uploaded (20)

T-Bytes Agile & AI Operations