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IT Shades
Engage & Enable
T-Bytes
Agile & AI Operations
July Edition 2021
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................3
3. Rewards and Recognition Updates...................................................................................................................14
4. Customer Success Updates................................................................................................................................27
5. Partnership Ecosystem Updates.......................................................................................................................32
6. Miscellaneous Updates......................................................................................................................................42
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Financial, M & A Updates
Agile & AI Operations Industry
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Financial, M&A Updates
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ITRS Group continues expansion with the acquisition of Opsview
ITRS Group, a leading provider of real-time monitoring and
analytics software, has acquired 100% of Opsview Limited, a
modern, scalable monitoring platform, which provides unified
insight into dynamic IT operations on-premises, in the Cloud or
hybrid. Opsview will remain and operate as a separate brand and
entity. The purchase of Opsview aligns well with ITRS’ strategy
to build, buy and partner to deliver smart, automated and
predictive end-to-end monitoring solutions for increasingly
complex IT estates across industries. This development follows
the successful strategic acquisitions of Sumerian, OP5 and
Uptrends.
Executive Commentary
CEO of ITRS commented: "Opsview is trusted by hundreds of
businesses, government organizations and service providers
globally. This acquisition will enhance our technological
innovation, increase our portfolio capability, and provide
continued expansion across our global support services."
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Description
1
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Financial, M&A Updates
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ZoomInfo to Acquire Conversation Intelligence Leader Chorus.ai to Enable Insight-Driven
Targeting, Coaching, and Decision-Making for Go-to-Market Teams
ZoomInfo a global leader in modern go-to-market software, data, and
intelligence announced it has agreed to acquire Chorus.ai; a leader in
Conversation Intelligence with the industry’s most advanced
technology. More than 20,000 global revenue teams trust ZoomInfo to
power their go-to-market motions and drive efficient results. The
planned acquisition of Chorus will add a new category of actionable
insights to ZoomInfo’s world-class intelligence layer, unlocking
workflows and driving engagement informed by conversations. The
acquisition expands ZoomInfo’s total addressable market to $70
billion, and is expected to be accretive to growth immediately,
generate positive adjusted operating income within 12 months, and be
accretive to cash flow in the second half of FY 2022.
Executive Commentary
“ZoomInfo is the only company that can marry a best-in-class data
layer with world-class go-to-market applications,” said Founder
and CEO. “The acquisition of Chorus will accelerate our vision to
deliver a modern go-to-market platform that brings together
best-in-class intelligence with comprehensive data management,
workflow, and engagement software, empowering companies to
effectively execute their revenue-generating strategies. With the
largest Conversation Intelligence patent portfolio in the industry,
Chorus will advance each aspect of our vision by surfacing a new
category of insights, illuminating new workflows, and enabling
more targeted engagement at scale.”
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Description
2
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Solutions Updates
Agile & AI Operations Industry
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Australian Fintech Launches Hay-as-a-Service, Managed by Appian
Low-Code Automation Platform
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3
Solution Description
Appian announced that Hay, the Australian headquartered FinTech Company, is ramping up growth through its “Hay-as-a-Service” (HaaS)
with the support of the Appian Low-Code Automation Platform. Hay-as-a-Service provides fast, secure, and customisable financial services
processing for financial and non-financial businesses. Because the solution is supported by a low-code automation platform, HaaS is able to
deal with all of the complexities of managing its services at scale for its clients. This allows HaaS and its clients to concentrate on delivering
value for their customers, knowing that management support for any new innovation can be implemented risk free and at speed using Appian.
The HaaS solution offers one modern API frontend for individual companies to enhance their customer experience. The HaaS platform is a
pure micro service, cloud native offering and includes a range of configurable and flexible micro services modules, such as accounts and core
banking, payment processing and management, financial crime, data analytics and insights, card services including ApplePay, GooglePay and
other digital wallets, loyalty and rewards and onboarding new customers. HaaS has built a single pane of glass using Appian ensuring it has a
robust, tier 1 back-office platform to manage its operations that can be developed, risk free, at high speed. HaaS has provided a full suite of
transaction services and significantly accelerated timelines for Nano Home Loans, a mobile-first non-bank lender, who launched in Australia
last week.
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Solution Updates
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Automation Anywhere Launches 2021 Bot Games to Stimulate RPA
Ingenuity
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4
Solution Description
Automation Anywhere, a global leader in Robotic Process Automation announced that it has opened registration for the 2021 Bot Games, the RPA
industry’s premier event for developers of all experience levels. Centered on the theme of Returning to a Better, More Creative Workplace, the global,
month-long, free virtual event offers RPA developers – from citizen to expert developers - an opportunity to improve their bot building proficiencies,
build relationships with other members of the automation community, and develop innovative and resourceful automation that eliminates manual,
repetitive tasks. It includes a hackathon, where they can win up to $5,000 USD in cash and other prizes, and weekly challenges, called Bot Wars. Bot
Games commences July 26, 2021 with open registration for the hackathon. Participants can create or join teams to build bots which address themes also
presented in the weekly challenges. Then, starting August 2, 2021, Bot Wars weekly challenges launch on Mondays, with community-led content from
Automation Anywhere's A-Lister developer experts every Tuesday, help sessions on Wednesdays, challenge tutorials on Thursdays, and Bot Store
package highlights and a live stream recap of the week’s challenge activities every Friday. Submissions for the hackathon are due August 31, 2021.
Several executive and technical experts from Automation Anywhere, along with various RPA experts from the Automation Anywhere developer
community, will judge bots submitted. The top three entries - plus several additional awards for innovative use of automation - will be recognized.
Winners will be announced on September 13, 2021, with winners and runner ups receiving cash and other prizes.
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Solution Updates
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Corel Launches New Channel Program to Grow Partner Revenue
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Solution Description
Corel announces a new partner program designed to give its growing base of global channel partner’s new ways to attract customers, access additional revenue streams,
and foster customer success. The updated program provides partners with invaluable resources and high profit margins while offering some of the industry's most popular
and widely recognized software brands, including CorelDRAW®, MindManager®, Parallels® and WinZip®.Current and new partners can now take advantage of
Corel’s revamped partner program offering free enablement training sales, marketing and technical tools and resources collaborative joint-marketing initiatives and
access to Corel’s extensive customer and technical support resources. Key highlights include:
• Partner Portal Access: Receive easy, 24/7 access to sales and marketing resources, including training and certifications (where applicable), sales and technical
resources, as well as marketing collateral, blogs, case studies, data sheets and eBooks.
• Sales Training: Access comprehensive training with on-demand self-paced training sessions, tutorial videos and webinars to foster the necessary skills to sell and
support Corel’s full product portfolio. Take advantage of optional sales and technical certification to enhance sales and product knowledge.
• Deal Registration: Enhancing collaboration and protecting partner investment, Corel offers a fair, transparent deal-registration program that aims to protect solution
providers who are actively engaged in a sales cycle.
• Pre-sales, Technical & Customer Support: The Corel team provides partners with support throughout the sales cycle, including joint customer calls, proof of concept
(POC), trials and demos. Plus, technical and customer support resources are available in multiple languages to help partners reinforce their status as a trusted advisor to
customers.
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Solution Updates
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Nintex Launches AI-Based Capabilities and Integrations within Nintex
Workflow Cloud
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Solution Description
Nintex, the global standard for process management and automation announced the latest enhancements to its next generation Nintex Workflow Cloud, designed for ops,
IT, process professionals and power users to improve the way people work by making it faster and easier to manage, automate, and optimize business processes and
workflows. Highly-requested new features and functionality in the latest release of Nintex Workflow Cloud include:
• Intelligent PDF Form Converter - This AI-based tool instantly converts static PDFs into interactive digital forms. With just a few clicks, Nintex makes it easy to
eliminate paper-based PDF forms by quickly digitizing them with Nintex Workflow Cloud. Support for fillable and non-fillable PDFs, as well as full customization
options via the Nintex Form Designer, are also included.
• New Connectors - Extend automation further with integration to popular systems of record and productivity tools via new pre-built connectors and the Nintex
Xtensions® framework. The latest connectors integrate with Webex, Microsoft Azure, Jira, Okta, and more.
• Repeating Data Support - Provide rich document templates that include tables and sections that are dynamically generated from data and object collections as part of
a workflow action. Further object data tagging can be utilized to enhance newly created document templates.
• People Picker - Enable participants to easily search for and leverage user information with a Form. Critical user information like name, email, and contact information
are automatically populated eliminating manual data entry and improving data accuracy.
• Nintex Gateway, with SharePoint On-Premises Support - Nintex Gateway provides a secure and easy way to access SharePoint on-premises directly from Nintex
Workflow Cloud including keeping data on-premises while leveraging cutting-edge cloud functionality to deliver end-to-end automation.
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Solution Updates
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ironSource’s Mediation Solution Boosts the Experience of Rewarded
Video Ads with Progressive Loading Engine
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7
Solution Description
ironSource, a leading business platform for the App Economy, announced the launch of its unique progressive loading engine. The
company is revolutionizing rewarded video by ensuring that a rewarded ad is always available and ready to play, enabling game
developers who utilize ironSource’s mediation solution to improve the user experience and increase their revenue. All developers who
utilize the ironSource mediation solution with SDK 7.1+ will automatically have access to this unique technology. Rewarded video is
generally the strongest performing ad unit for game monetization, however the unique nature of the ad unit - where a player selects to see
the ad in exchange for an in-game reward - often results in many ads being viewed in succession. Due to technological limitations, this
causes latency and therefore user experience issues, with regards to the readiness of the subsequent ad, leaving players waiting for their
next rewarded ad to load within their game. The industry is constantly looking for ways to reduce this latency, given its negative impact
on user experience, retention, app ratings and revenue. ironSource’s progressive loading engine, the first of its kind, ensures that a
rewarded video is always ready, waiting to be shown to a player, regardless of when the last ad was watched. This optimizes the user
experience as well as giving the game a performance boost, enabling an increase in impressions, installs and ultimately revenue.
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Solution Updates
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ironSource Launches Aura on Samsung Devices in Germany
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8
Solution Description
ironSource a leading business platform for the App Economy, announced the integration of its solution suite for telecom operators and OEMs,
Aura, on Samsung’s devices in Germany, including the latest 2021 A and M series devices. This partnership follows existing collaborations
with Samsung in Russia, India, South East Asia, and other European countries, as well as partnerships with major European carriers. Aura is
designed to empower leading telecom operators and OEMs like Samsung to create a dynamic device experience for their customers by
providing relevant content, apps and services directly on the device. These smart recommendations are delivered via engagement touch points
during the initial setup of a device, aiming to deliver more value to the user. Setting up a new device for the first time is typically a moment
where users are very focused on downloading the apps they’ll be using over the long-term. Aura’s AI and machine learning capabilities
provide a dynamic setup experience with smart app recommendations during the device onboarding process, enabling users to set up their
devices with the apps, content and services that they want and need. This helps partners, such as Samsung Germany, upgrade the device
experience, increase satisfaction and build long-lasting relationships with their users. Additionally, the app recommendation touchpoints
create a unique on-device distribution channel for developers to promote their apps as a native part of the device experience.
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Solution Updates
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ironSource Launches Aura on Samsung Devices in India
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9
Solution Description
ironSource, a leading business platform for the App Economy, officially announced the integration of Aura - its solutions suite for telecom operators
and OEMs - on Samsung devices in India, following existing collaborations with Samsung in Europe, Russia and South East Asia. The Aura solution
suite enables Samsung India to optimize the device experience for its users with content, apps and services that are relevant for them. The multiple
touchpoint opportunities are powered by Aura’s AI and machine learning capabilities, increasing the number of valuable engagements between
Samsung India and their customers throughout the lifecycle of a device. These smart recommendations bring more value to the users, helping to reduce
churn and increase NPS. The majority of new device owners download content on the day they turn on their device for the very first time. During the
device’s onboarding process, Aura offers Samsung India customers a dynamic and native setup experience, with smart recommendations of local and
international content from both established and new brands, to help them easily discover content that fits their needs. Utilizing machine learning
capabilities, the user is presented with a relevant content selection experience right at the moment when they’re highly engaged in customizing their
new device. The engagement continues throughout the lifecycle of the device, with in-life touchpoints that enable Samsung India to keep delivering
relevant and valuable content and services to drive user engagement, increase satisfaction and build long lasting relationships with their users. This
in-life engagement experience is available on most Galaxy smartphones.
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Solution Updates
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D2iQ Now Available in the Microsoft Azure Marketplace
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Solution Description
SAN FRANCISCO, a leading independent Kubernetes platform announced the availability of the D2iQ Kubernetes Platform (DKP), including D2iQ
Kommander, D2iQ Konvoy, and D2iQ Kaptain, in the Microsoft Azure Marketplace, an online store providing applications and services for use on
Azure. D2iQ customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management.
The D2iQ Kubernetes Platform provides customers with the technology, services, and support they need to be successful with Kubernetes in production.
DKP includes D2iQ Kommander, D2iQ Konvoy, and D2iQ Kaptain. D2iQ Kommander is an advanced control plane that brings centralized
observability, federated management, and granular cost control to any conformant Kubernetes cluster. Kommander provides comprehensive logging
and monitoring across all clusters, federated management that delivers policy-driven control and secure provisioning of services—even on shared,
multi-tenant infrastructure and integrated cost control to lower your TCO. D2iQ Konvoy is comprehensive, enterprise grade pure open source
Kubernetes with Day 2 services integrated and tested at scale. Konvoy offers faster time-to-market with automation that provisions and installs a
complete, flexible, and opinionated open source Kubernetes distribution. Konvoy provides flexible deployment options to empower deployment both
on-premises and in the cloud with reliability—even in air-gapped environments—and includes enterprise-grade supportability for the complete stack
of operational technologies being leveraged.
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Neptune Software Launches Cloud Service of its Digital Experience Platform
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Solution Description
Neptune Software launches Neptune DXP Cloud, a managed, public-cloud offering of the company’s leading low-code app
development platform. With Neptune DXP Cloud customers can turn their IT departments into innovation powerhouses that rapidly
deliver predictable business outcomes – without having to worry about the technical complexity of operating a modern
enterprise-grade cloud infrastructure. Neptune Software customers can use their existing subscription (or acquire a new one) to run
Neptune DXP – Open Edition on the Neptune DXP Cloud, managed by Neptune Software’s cloud DevOps team. Neptune Software’s
DevOps experts operate the underlying cloud infrastructure on behalf of customers ensuring business continuity, so that customers
can focus on continuous innovations. Neptune DXP Cloud delivers a robust, scalable, and secure technology stack based on
Microsoft Azure – with transparent and elastic, resourced-based pricing. Becour, a green energy market pioneer turned to Neptune
DXP Cloud to accelerate and safeguard the launch of their new product “Marbly”. Using Neptune Software end to end in their
development provided them a low-risk investment during their start-up phase, making it possible to run all their core business systems
on the Neptune DXP Cloud.
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Progress Reduces Barriers to Fast and Stable Application Deployment with
Telerik Test Studio
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Solution Description
Progress the leading provider of products to develop, deploy and manage high-impact business applications announced the R2 2021 release of Progress® Telerik® Test
Studio®, the enterprise UI test automation platform. With this release, Progress decreases app deployment time through new features and enhancements for easily
identifying and fixing test failures. Progress also introduced support for .NET 5, .NET Core and .NET 6 Preview to extend coverage of WPF application testing as well
as flexible license management for enterprise customers. According to Gartner®, “Traditional, testing-focused software quality approaches fail to deliver innovation
quickly and lack the agility to quickly respond to defects.”1 The latest release of Telerik Test Studio automation platform decreases deployment time by enabling testers
to minimize unstable test scripts, spend less time troubleshooting and fixing broken tests and reduce technical debt to mission-critical deployment workflows. What’s
new in Telerik Test Studio R2 2021:
• Improved Step Failure Details accelerate test debugging
• One of the biggest challenges in test automation is understanding why a test has failed and how to quickly fix it. With the R2 2021 release, the Step Failure Details
dialog receives a new UI and new features, making it easier for testers to receive insights about test failures. It also provides guidance throughout the test debugging
process. An easier workflow helps users identify and fix failures using screenshots to validate expected versus actual results. The quality of screenshots has been
enhanced, allowing zooming in on images and expansion into full screen. The Step Failure Details now include new technical documentation and suggestions about
fixing the most common test failures.
• .NET 5, .NET Core and .NET 6 Preview support for WPF applications
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Red Hat Bolsters Hybrid Cloud Automation with Latest Version of Red Hat
Advanced Cluster Management for Kubernetes
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Solution Description
Red Hat, Inc., the world's leading provider of open source solutions announced Red Hat Advanced Cluster Management for Kubernetes 2.3, the
latest version of the company’s enterprise-grade Kubernetes management offering. Designed to provide greater flexibility for managing and
scaling hybrid and multicloud environments in a unified and automated way, IT teams can now accelerate the management, security features and
automation of their hybrid clouds with the integration of Red Hat Ansible Automation Platform and Red Hat Advanced Cluster Management for a
more modern, hybrid cloud-ready environment. As cloud technologies are adopted alongside traditional infrastructure, many organizations look to
integrate networking, storage and security systems to minimize the growing management complexity that’s inherent with separate tools,
workflows and strategies for IT teams. The integration between Red Hat Ansible Automation Platform and Red Hat Advanced Cluster
Management is designed to accelerate the automation and cohesion between cloud-native clusters, virtual machines and traditional infrastructure
with streamlined tooling and coordination. When containerized environments need to connect with traditional IT environments, Red Hat Advanced
Cluster Management can automatically trigger Ansible Playbooks before or after key lifecycle actions such as application and cluster creation,
making it easier to automate tasks like configuring networking, connecting applications to databases, constructing load balancers and firewalls,
and updating IT service management (ITSM) ticketing systems.
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Rewards & Recognition Updates
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R & R Updates
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Award recognizes Lumen NextGen911 platform for improving emergency
call delivery
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Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced that Gartner, Inc. has named
it a Leader in the July 2021 Gartner Magic Quadrant for Robotic Process Automation for the third consecutive year.
Automation anywhere is one of 18 vendors assessed for the third time in Gartner’s evaluation of the fast-growing RPA
market, and has once again been positioned furthest for completeness of vision within the Leaders Quadrant for 2021.
Over the past year, Automation Anywhere has accomplished substantial growth and platform advances, which includes
launching the industry’s only cloud-native, AI-powered, Automation 360 enterprise automation platform bringing
consumer experiences to the enterprise through the AARI bot-to-human interface that simplifies everyday tasks and a
partnership with Google Cloud.
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Leading Analyst Firm Ranks Automation Anywhere #1 in Public Cloud
RPA with 54% Market Share
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Automation Anywhere Inc. a global leader in Robotic Process Automation (RPA) announced it now ranks as the world’s top public
cloud RPA platform with a 54% market share and Automation 360, its cloud-native, AI-powered RPA platform continues to be the
preferred choice for customers deploying automation via the cloud. This assessment comes from the global research firm IDC, which
released its market share report for Cloud RPA entitled, “Worldwide Intelligent Process Automation Market Shares, 2020: Solid
Growth Across Cloud Segments, June 2021”. It ranked Automation anywhere #No. 1 with 54% market share – more than all other
competitors combined. This dominant market share position demonstrates that customers see significantly more value in Automation
360, the first cloud-native RPA platform in the market compared with “on prem solutions” hosted in the cloud from its competitors.
Automation 360 has been architected from the ground up to be cloud-native and web-based, with a multi-tenant and microservices
architecture. For customers, this means they can scale faster, and don’t have to worry about downtime or costly upgrades. Recent
competitive studies show that Automation 360 can automate processes 3X faster and at one-fifth the cost of on-prem solutions hosted
in the cloud from other RPA vendors.
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Blue Prism & Lateetud, Inc. Recognized as Finalists of the 2021 Microsoft
AI Partner of the Year
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Blue Prism® and Lateetud announced that their joint solution has been named a finalist for the Artificial Intelligence 2021 Microsoft Partner of the Year
Award. The solution was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer
solutions based on Microsoft technology. The Microsoft Partner of the Year Awards recognizes Microsoft partners that have developed and delivered
outstanding Microsoft-based solutions during the past year. Awards were classified in various categories, with honorees chosen from a set of more than 4,400
submitted nominations from over 100 countries worldwide. Blue Prism and Lateetud were recognized for providing outstanding solutions and services in the
area of artificial intelligence. Blue Prism and Lateetud created a turnkey, cloud-delivered solution on Azure to automate SBA PPP loans, combining Blue
Prism’s intelligent automation platform with the Microsoft Power Platform and Azure Cognitive Services. The solution uses Azure Form Recognizer to
transform unstructured data from a loan application into structured data for automated processing, Microsoft Power Platform capabilities for data extraction,
workflow, chatbot and reporting and Blue Prism to automate and perform all Know Your Customer (KYC) and underwriting functions. It also includes a loan
origination component. Borrowers submit PPP applications through Lateetud’s borrower portal. Azure Form Recognizer then works to understand and
extract data, while Power BI manages documents. When ready, Power Automate kicks off the digital workforce for processing via a Blue Prism-developed
connector that integrates with every element of the Power Platform. Users can also engage with the bank throughout the process via Power Virtual Agents.
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Blue Prism Recognized as Leader in the 2021 Gartner® Magic Quadrant™
for Robotic Process Automation
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Blue Prism® a global leader in intelligent automation announced it has been positioned, once again, by Gartner, Inc.
in the Leaders quadrant of the Magic Quadrant for Robotic Process Automation (RPA). In the 2021 report, Gartner
evaluated 18 vendors based on the Ability to Execute and Completeness of Vision criteria and positioned Blue Prism
as a Leader. Blue Prism is pioneering enterprise scale automation, supporting wider adoption of the technology across
organizations. By focusing on orchestration, Blue Prism helps customers move away from single process automation
towards an interoperable digital and human workforce, one that delivers quickly and efficiently on key business goals
such as greater productivity, greater ROI and improved customer experience. Blue Prism’s 98% customer revenue
retention rate further demonstrates the trust and belief of its customers in Blue Prism products and service provision.
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Confluent Is Named Google Cloud Technology Partner of the Year for the
Third Year in a Row
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Confluent, Inc. the platform to set data in motion was awarded the 2020 Google Cloud Technology Partner of the Year Award for Smart Analytics. As
a three-time winner of Google Cloud’s Technology Partner of the Year, the award underscores Confluent’s strong partnership with Google Cloud in
helping customers succeed in tackling their data analytics priorities—whether that means bridging on-premises and multi-cloud data architectures,
modernizing legacy data applications and platforms, or deploying real-time analytics across their businesses. With these capabilities, organizations
around the world are powering rich customer experiences and smarter backend operations. Many companies struggle to connect data sources spanning
multiple clouds, databases, and hybrid environments. It often requires custom-built connectors that are difficult to scale and time-consuming to build
and manage. Confluent partnered with Google Cloud to make it easier to connect data between Confluent and the Google Cloud ecosystem. Over the
past year, Confluent expanded its library of 120+ pre-built connectors to include Google Cloud Storage, BigQuery, Cloud Spanner, Dataproc, and Cloud
Functions. Using these, enterprises can quickly bridge their on-prem architectures and other SaaS providers to Google Cloud for more intelligent
machine learning use cases, sophisticated analytics, and real-time data pipelines. These capabilities are easy to launch directly from the Google Cloud
Console. With Confluent available on the Google Cloud Marketplace, there’s seamless integration. Confluent Cloud usage is simply added to monthly
Google Cloud bills. This makes Confluent a quick way for Google Cloud customers to set their data in motion.
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Dynatrace achieves AWS Government Competency
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Software intelligence company Dynatrace announced it has achieved Amazon Web Services (AWS) Government Competency
status. This recognition reflects Dynatrace’s proven success and extensive experience helping civilian agencies, national defense
and intelligence communities, and state and local government agencies around the world achieve mission goals, drive
efficiencies, and accelerate innovation on AWS. The surge in demand for essential services brought on by the pandemic has
accelerated digital transformation across all levels of government. According to Gartner, by 2025, over 50% of government
agencies will have modernized critical core legacy applications to improve resilience and agility.[1] The FedRAMP-authorized
Dynatrace® Software Intelligence Platform combines the broadest observability with powerful AIOps and automation,
empowering government agencies to maximize resources and achieve transformation goals while also maintaining secure and
reliable operations. Visit the AWS website to learn more about the AWS Competency Program. Visit the Dynatrace website to
learn more about how Dynatrace helps government agencies around the world accelerate digital innovation.
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Nintex Announces 15 Winners of 2021 Nintex Partner Awards
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Nintex, the global standard for process management and automation announced 15 winners of the 2021 Nintex Partner Awards across
five categories and three regions – Americas, Asia Pacific, and Europe Middle East and Africa – for their impact helping Nintex
customers in every industry accelerate digital transformation and drive business outcomes with the powerful and easy-to-use
capabilities of the Nintex Process Platform. Each Nintex Partner Award winner was selected based on measurable business results
during Nintex's fiscal year 2021, ending on June 30, 2021. The Nintex Partner Awards celebrate top channel partners who help public
and private sector organizations across every industry and geographic region achieve their digital transformation and process
excellence goals by leveraging Nintex's process management and automation software. Business Acceleration – strong expansion of
automation subscriptions year-over-year:
• Americas: Ricoh USA in the United States
• Asia Pacific: Cumulus International Co., Ltd in Thailand
• Europe Middle East and Africa: Taqniyat in Saudi Arabia
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Scheer Group companies win three out of sixteen GAIA-X projects as
strong project partners
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21
GAIA-X is a European project to build a competitive, secure and trustworthy data infrastructure for Europe. Representatives from
business, science and administration are involved. They pursue the goal of developing and making available applications that take
advantage of the opportunities offered by modern cloud technology and thereby ensure the data sovereignty of all users. Scheer
Group companies and the August-Wilhelm Scheer Institute are now among the selected project partners for the Gaia-X lighthouse
projects MERLOT, POSSIBLE and GAIA-X RESCUE. The consortium leader of the MERLOT project is imc AG, which belongs to
Scheer Holding. Other consortium partners are: August-Wilhelm Scheer Institut gGmbH, edu-sense gGmbH, Hasso Plattner Institute
for Digital Engineering gGmbH, Karlsruhe University of Applied Sciences, IBM Deutschland GmbH, International Dataspaces
Association eV, IServ GmbH, Schülerkarriere GmbH, Technical University Kaiserslautern, 1 & 1 IONOS SE. Bechtle AG is the
consortium leader for POSSIBLE. Consortium partners are: August-Wilhelm Scheer Institut gGmbH, Dataport AöR, Fraunhofer
Society for the Promotion of Applied Research eV, imc information multimedia communication AG, Univention GmbH, 1 & 1
IONOS SE.
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Two Years Running, Neptune Software Recognized in Gartner® Magic
QuadrantTM for Multiexperience Development Platforms
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Neptune Software a global leader in low-code, rapid application development platforms, announced it has been recognized in the 2021
Gartner Magic Quadrant for Multiexperience Development Platforms [MXDP] for the second year in a row. Neptune Software has been
steadily expanding its platform and services. The company knows that organizations will continue to realize their need to evolve, and they
are evolving even faster right along with them to help businesses deliver tangible business results. Neptune Software is the SAP-market’s
leading low-code app development platform for enterprises because the company continued to show they offer a superior product for SAP
customers. With the company’s fast-growing and improving low-code app development platform from enterprise developers for
enterprise developers, Neptune Software’s customers are able to transform any IT department into an innovation powerhouse. Gartner
does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only
those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research
organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.
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Two Years Running, Neptune Software Recognized in Gartner® Magic
QuadrantTM for Multiexperience Development Platforms
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Neptune Software a global leader in low-code, rapid application development platforms, announced it has been recognized in the 2021
Gartner Magic Quadrant for Multiexperience Development Platforms [MXDP] for the second year in a row. Neptune Software has been
steadily expanding its platform and services. The company knows that organizations will continue to realize their need to evolve, and they
are evolving even faster right along with them to help businesses deliver tangible business results. Neptune Software is the SAP-market’s
leading low-code app development platform for enterprises because the company continued to show they offer a superior product for SAP
customers. With the company’s fast-growing and improving low-code app development platform from enterprise developers for
enterprise developers, Neptune Software’s customers are able to transform any IT department into an innovation powerhouse. Gartner
does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only
those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research
organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.
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Large Retail Group and Commercial Bank Each Win Prestigious "SAMS
Award 2021”
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The Metro retail group and Helaba commercial bank were honored for their outstanding achievements in the company-wide
implementation of software asset and license management strategies. During this year's SAMS DACH event, the
we.CONECT group presented Metro and Helaba with the prestigious SAMS Award. Helaba was also honored with the Jury
Special Mention Award. The SAM@Helaba project started in mid-2018 with the goal of introducing holistic software asset
management (SAM) based on the PROSA concept of Processes, Roles, Organization, System, and Awareness. Software is no
longer procured exclusively via the classic software purchasing process, since many products, goods and services already
include software. In the course of the project, the Helaba purchasing department was able to expand the existing SAM
structures and integrate processes and organization into the product group purchases. The USU Software Asset Management
solution was successfully introduced, and awareness of SAM was substantially increased. As a result of the new SAM
orientation, the transparency of software licenses was improved and significant cost savings or cost avoidance were realized.
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USU customers among the best in the industry in a German
Service-Ranking 2021
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25
USU customers from the consumer goods industry have received awards for outstanding customer service. A recent study by Service Value in
cooperation with WirtschaftsWoche examined the central consumer service in Germany. For this purpose, a total of 650 companies from 40 industries
were evaluated based on over 100,000 customer assessments. Out of 17 of the industries listed, including electrical retailers, health insurance companies
and energy providers, USU customers such as MediaMarktSaturn, badenova, BBBank, Vattenfall and Apollo Optik each achieved top rankings.
"Especially in the current crisis, a unique customer experience offers the chance to surprise and delight customers. We are pleased that many of our
customers are demonstrably among these service champions in Germany - and that we were able to play a part in this success," says USU Managing
Director Sven Kolb. Service-oriented customer communication is particularly important at the moment, but also challenging, as many service teams
have to operate from their home offices and new tools and processes are needed for this. USU has been offering service organizations an established
portfolio of solutions for digitizing IT & customer service for years. In order to accelerate service processes and relieve the burden on customer service,
USU had put together specific service packages that could be implemented at short notice at the start of the pandemic. In addition to a self-service
solution, the main technology components are the use of intelligent chatbots. Another key success factor is a professional knowledge database that acts
as a "single source of truth" and ensures quality-assured answers across all communication channels, even when working from any location.
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ZoomInfo Named to 2021 Fortune Best Workplaces for Millennials List
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26
ZoomInfo a global leader in modern go-to-market software, data, and intelligence, has been named to the 2021 Fortune Best
Workplaces for Millennials List. Fortune worked with its research partner Great Place to Work to find the 100 best employers
for employees born between 1981 and 1997—a generation known for changing jobs frequently, but also for appreciating
companies with strong values. To determine millennials’ workplace preferences, Great Place to Work analyzed feedback
representing more than 5.3 million U.S. employees. ZoomInfo offers a number of incentives to make its modern workplace
more comfortable for all employees. The company is returning to in-person work under a hybrid-remote structure to ease
employees back into the office setting and enable collaboration while still emphasizing a work-life balance. It focuses on
inclusion by offering a network of six employee resource groups that give workers confidence to be themselves at the office.
Employees at all levels are frequently asked to provide input and feedback on work projects and company culture. Office life
at ZoomInfo is full of energy, powered by perks like on-site fitness centers and fully stocked break rooms.
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AppDirect Enables Sektor to Scale IT Distribution across Asia-Pacific Region
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27
AppDirect®, the leading subscription commerce platform company announced it has been selected by Sektor, a leading
technology distribution group headquartered in New Zealand, to support its digital transformation and growth initiatives.
AppDirect will make an immediate impact by enabling Sektor to automate its reseller operations, allowing the company
to expand its software catalog, scale its security software practice and accelerate its go-to-market across the APAC region.
In addition to these near-term goals, the AppDirect platform is a full-stack subscription commerce solution that will enable
Sektor to pursue its medium and long-range plans for growth. These include moving additional lines of business onto the
platform, such as its core hardware products to support its hardware as a service (HaaS) offerings, as well as driving even
wider geographic expansion. With Sektor, AppDirect is also adding another customer to its list of marquee customers in
the APAC region, including Telstra, and gaining a solid foothold in the IT distributor sector.
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Kelvion Selects OneStream to Unify and Modernize Complex Finance
Operations
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28
Kelvion, one of the leading manufacturers of heat exchangers, has selected corporate performance management (CPM)
vendor OneStream Software to unify the company’s finance operations. Kelvion will replace Tagetik and Excel
spreadsheets with the OneStream platform to streamline financial planning, consolidation and reporting. With 5,000
employees and 67 sales and production locations globally, Kelvion needed a unified CPM solution to consolidate core
financial processes across the organization. The company’s goal was to increase flexibility and efficiency within
finance in order to drive deeper insights and analysis into revenue and operating results by business segment. After a
thorough evaluation process, OneStream’s proven customer success, expertise and trusted partnership emerged as
deciding factors for the company’s decision. Kelvion has selected OneStream partner Inplenion to kick off the
implementation.
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OneStream Software Recognized as a Market Leader and Earns Perfect Recommend Score
in Dresner Advisory Services’ EPM Market Study for Fourth Consecutive Year
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OneStream Software, a leader in corporate performance management (CPM) solutions for the world’s leading enterprises, has been
named an overall leader for the fourth consecutive year in the 2021 Wisdom of Crowds® Enterprise Performance Management
Market Study by Dresner Advisory Services. The company also earned a perfect ‘5-out-of-5’ recommend score, further building the
momentum on their success from the past year and continuing to establish itself as a market leader. The 2021 Wisdom of Crowds
EPM Market Study derives analysis and assessment from customers – the most important indicator of performance and value. This
recognition continues to build OneStream’s recognition and credibility as a market leader, joining four other prestigious industry
acknowledgements this year. Those achievements include 58 top rankings and a 100 percent recommendation score in the BARC
Planning Survey, recognition as a market leader with among the highest ratings across vendors in the BARC Score Financial
Performance Management Global 2021 Report, receiving the highest rating among all vendors and recognition as a Gartner Peer
Insights Customers’ Choice for Cloud Financial Planning and Analysis Solutions and being named a market leader in the Nucleus
Research CPM Technology Value Matrix for the fourth consecutive year.
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Just Eat Takeaway.com Selects Galvanize’s HighBond to Provide
Next-Generation Integrated Risk Management
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30
Galvanize, a Diligent brand and the global leader in SaaS governance, risk, and compliance (GRC) software announces that Just Eat
Takeaway.com, one of the world’s largest online food delivery marketplaces, has chosen Galvanize’s HighBond platform to unify its
global audit, enterprise risk, and internal controls functions. Replacing largely manual processes, Galvanize’s HighBond platform will
unite Just Eat Takeaway.com’s three lines of defence into a single source of truth, improving executive visibility and operational
efficiency for critical decision-making. Just Eat Takeaway.com connects tens of millions of consumers with over 500,000 local
restaurants through their websites and apps in 24 countries, facilitating the online ordering, payment, and occasional fulfillment of orders.
Experiencing rapid growth, the company identified the need to replace its spreadsheet systems and legacy software with an automated
risk management platform to simplify processes and to better expose and manage critical risk factors. Just Eat Takeaway.com will deploy
RiskBond, which centralizes and simplifies core risk management activities in a single integrated platform AuditBond, a flexible
data-powered audit management solution designed to drive efficiency, from planning to reporting and ControlsBond, which simplifies
SOX and internal control management, increases assurance, and reduces compliance costs through automation.
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ZoomInfo Recognized for Excellence in Career Growth and Company
Leadership by Comparably
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ZoomInfo a global leader in modern go-to-market software, data, and intelligence announced it has received three more
Comparably Awards, including recognition for Best Career Growth and Best Leadership Teams. ZoomInfo Founder and CEO
Henry Schuck also appeared on the list of Best CEOs for Diversity. In considering 60,000 companies and their leaders for its
quarterly Best Places to Work Awards, Comparably placed ZoomInfo at No. 4 on its large companies list for Best Career
Growth and No. 7 on the large companies list for Best Leadership Teams. Meanwhile, Schuck was ranked No. 8 among the
50 CEOs honored on the large companies list of Best CEOs for Diversity.In April, Comparably named ZoomInfo to its lists
of large companies for Best Sales Team, Best Engineering Team, Best Product & Design Team, and Best HR Team, among
others. A workplace culture and compensation monitoring site, Comparably evaluates companies based on sentiment ratings
anonymously provided by employees about their workplaces in multiple categories on Comparably.com during a 12-month
period (June 1, 2020 – June 1, 2021).
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Blue Prism Partners with Alteryx to Drive Faster, More Reliable Data Analytics
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32
Blue Prism® a global pioneer and market leader in intelligent automation and Alteryx, Inc. the analytics automation company announced
their premier Blue Prism Technology Alliance Partnership (TAP). Using these technologies jointly will enable customers to automate data
driven processes at scale, giving them critical data and insights needed to make smarter decisions, faster. The companies also introduced
a bi-directional integration between platforms. Blue Prism developers can include an Alteryx analytic process within their RPA driven
processes via the Alteryx Visual Business Object (VBO) for Blue Prism Process Studio, adding robust analytic and machine learning
intelligence to their digital workers’ actions. The Alteryx VBO for Blue Prism Process Studio is available on the Blue Prism Digital
Exchange. In addition, the Blue Prism Connector for Alteryx Designer empowers data analysts and data scientists to trigger digital
workers within their Alteryx analytic workflows, enabling retrieval of data and delivery of outcomes to systems across the enterprise. The
Blue Prism Connector for Alteryx Designer is available on the Alteryx Analytics Gallery. Leveraging Alteryx and Blue Prism jointly
creates an end-to-end, analytics, data science, and business process automation solution that enables organizations to create and derive
value from all data – whether structured or unstructured, no matter where it resides.
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Blue Prism Teams Up with Coursera for RPA and Intelligent Automation Training
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Blue Prism®, a global pioneer and market leader in intelligent automation, announces a partnership with Coursera, one of the world’s
leading online learning platforms, to help narrow the digital skills gap and train future leaders capable of steering digital workforces.
Now, Coursera’s more than 82 million learners will have access to the Blue Prism Foundation Course. In the coming months, Blue Prism
will launch more courses that are also designed to provide an opportunity to further upskill and eventually take an industry-recognized
certification exam. Demand for new digital skills is on the rise. In the past year, institutional adoption of Blue Prism’s global Academia
program has grown by over 300% with a high-volume of students gaining employment opportunities as a result of acquiring in-demand
highly marketable RPA skills through Blue Prism's certification program. Educational resources, such as The Blue Prism Foundation
course, further support this growing demand. They offer an even greater number of learners the essential starting blocks for training and
upskilling, giving them the skills needed to operate within the workplaces of the future, those requiring a seamless blend of human
workers, digital workers and business systems, interoperating in agile and innovative ways. Organizations will need people to manage
this ecosystem by designing, delivering and managing digital workers.
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Efecte and S&T HRVATSKA form partnership in the Croatian market
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34
Efecte continues its European strategy of expanding to new markets and is announcing a partnership with S&T HRVATSKA in
Croatia. S&T HRVATSKA is part of S&T Group and is focused on providing customers consulting in business process, system
integration and IT services outsourcing for midsize and large companies. S&T HRVATSKA is the top 3 system integrator in Croatia
for 30 years and is the leading provider of IT solutions in the Croatian market. Through the new partnership, customers have
commercial access to the Efecte platform in Croatia for S&T HRVATSKA‘s existing customers and for new customers. With the
Efecte Platform, organizations can manage and automate any service in the company. These include classic IT service workflows and
processes for human resources (HR), facility management, contract management, and many more. Customers can flexibly adapt the
software to individual needs without programming knowledge. They can also decide whether to operate the solution in the Efecte
cloud or their private cloud. In this way, Efecte ensures that all customers benefit from the strict European data protection standards
and comply with compliance guidelines. Efecte supports the latest ITIL 4 guidelines, giving customers out-of-the-box access to
industry-recognized best practices.
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Logz.io Announces Strategic Partnership with Microsoft to Rapidly Accelerate
Cloud-Native Application Monitoring
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Logz.io, a leading open source observability platform for modern DevOps teams announced a new strategic partnership with Microsoft Azure to
streamline monitoring and observability workflows for cloud developers. Azure users can now deploy the Logz.io platform directly from the Azure
Console with the click of a button. The seamless integration between Azure and Logz.io delivers visibility and monitoring for enterprise
organizations developing applications on Azure, providing the specific information needed to streamline code development and achieve business
agility. Logz.io’s unique approach to monitoring and observability combines the best open source tools – ELK, Prometheus, and Jaeger – onto a
scalable platform with added enterprise grade features like Alerts, reports, enhanced data segregation, and security. The Azure framework and
product integration with Logz.io enables engineers building and maintaining applications in Azure to use these popular open source capabilities
with even greater ease and less friction. By enabling engineers and IT operations pros to rapidly collect, analyze, and visualize their observability
data in a centralized manner, Logz.io provides the critical visibility needed to reduce response time and optimize use of engineering resources –
processing huge volumes of information to extract meaningful performance insights. This importantly enables organizations to answer technical
and business queries on the fly, and more easily monitor distributed, complex, containerized cloud environments.
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Radiology Partners Goes Live with Onit Enterprise Legal Management and
Legal Service Requests in 90 Days
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36
Onit, Inc., a leading provider of enterprise workflow and artificial intelligence platforms and solutions for corporate legal
departments announced that Radiology Partners, the leader in radiology services and technology, is now using Onit’s enterprise legal
management (ELM) and legal service request software. By leveraging Onit’s technology and working with Consilio, Radiology
Partners went live in just three months. Radiology Partners is the largest radiology practice in the U.S., serving more than 3,400
hospitals and other health care facilities across the nation. The collaboration was the vision of Radiology Partners’ Chief Legal
Officer Joseph Schohl, who identified an opportunity to increase efficiency and insight for the corporate legal department. The quick
deployment resulted from a true partnership between Radiology Partners, Onit and Consilio. The Radiology Partners team had a deep
knowledge of their business and the inner workings of their legacy systems, plus the support from the legal department’s leadership
team. Onit provided flexible, future-proof technology, and Consilio applied its vast expertise in Onit’s platforms and solutions and
understanding of best practices and requirements, thereby translating them into a comprehensive technical solution.
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Onit Partners with Sterling Analytics to Offer Third-Party Legal Invoice
Review
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Onit, Inc., a leading provider of enterprise workflow and artificial intelligence platforms and solutions, including
enterprise legal management, contract lifecycle management and business process automation announced that it has
entered into a strategic alliance with Sterling Analytics, the premier bill review service in the United States, to offer
third-party legal invoice review for corporate legal departments of all sizes. With this partnership, Onit’s Fortune 500
customers and prospects can strengthen and augment their invoice review with an attorney-based consultancy that
evaluates more than $2 billion in legal spend annually. Technology, including billing rules and artificial intelligence,
has made tremendous strides in identifying potentially noncompliant charges. However, there will always be gray areas
that need additional review. Corporate legal departments, often tasked to do more with fewer resources, can now
outsource that review to experts in the field.
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Galvanize and Waymark Tech Partner to Modernize GRC Programs with
Automated Regulatory Compliance
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Galvanize a Diligent brand and the global leader in SaaS governance risk and compliance (GRC) software announces a
strategic partnership with Waymark Tech, a UK-based regulatory technology firm providing global regulatory insight and
analytics to private and public sectors. The partnership will expand the regulatory content and capabilities available in
Galvanize’s AI-powered HighBond platform, further reducing costs and risks for its customers. To manage risk effectively,
compliance managers must keep up with ever-evolving regulatory requirements and changes. Waymark offers real-time
updated datasets for compliance teams to review and triage regulatory alerts. Through the partnership, HighBond users will
have access to Waymark’s Horizon Scanner, a unified source for all regulatory news that saves hours of daily manual effort
in compliance teams, and Obligation Identification, which uses proprietary AI to identify, extract and track obligations to
quickly focus on those most relevant to a business. The tools will be fully integrated into the HighBond platform, giving users
assurance that their programs consistently meet all regulatory standards.
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Red Hat and Nutanix Announce Strategic Partnership to Deliver Open
Hybrid Multicloud Solutions
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Red Hat, the world’s leading provider of enterprise open source solutions, and Nutanix (NASDAQ: NTNX), a leader in hybrid multi cloud computing announced a strategic
partnership to enable a powerful solution for building, scaling and managing cloud-native applications on-premises and in hybrid clouds. The collaboration brings together
industry-leading technologies, enabling installation, interoperability and management of Red Hat OpenShift and Red Hat Enterprise Linux with Nutanix Cloud Platform,
including Nutanix AOS and AHV. Key elements of the partnership include:
• Red Hat OpenShift as the preferred choice for enterprise full stack Kubernetes on Nutanix Cloud Platform.Customers looking to run Red Hat Enterprise Linux and Red Hat
OpenShift on hyperconverged infrastructure (HCI) will be able to use an industry-leading cloud platform from Nutanix, which includes both Nutanix AOS and AHV.
• Nutanix Cloud Platform is now a preferred choice for HCI for Red Hat Enterprise Linux and Red Hat OpenShift.This will enable customers to deploy virtualized and
containerized workloads on a hyperconverged infrastructure, building on the combined benefits of Red Hat’s open hybrid cloud technologies and Nutanix’s hyperconverged
offerings.
Nutanix AHV is now a Red Hat certified hypervisor enabling full support for Red Hat Enterprise Linux and OpenShift on Nutanix Cloud Platform. The certification of the
Nutanix built-in hypervisor, AHV, for Red Hat Enterprise Linux and OpenShift offers enterprise customers a simplified full stack solution for their containerized and virtualized
cloud-native applications. This certification delivers Red Hat customers additional choice in hypervisor deployments, especially as many organizations explore innovative,
modern virtualization technologies.
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Kofax and Coforce Deliver Intelligent Automation to Digitally Transform the
Education Sector
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Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, and platinum partner Coforce of Ede, Netherlands announce they’re partnering to
help digitally transform the education sector. Coforce is also working with iPM Partners on this solution to ultimately help educational institutions implement Robotic Process
Automation (RPA) software to automate myriad manual, time consuming and expensive manual workflows common in the education sector – enabling more streamlined, cost-efficient
operations. Educational institutions are increasingly turning to Coforce, which has built a strong track record of RPAsuccesses. Coforce, an RPAspecialist active in a number of sectors,
uses Kofax RPA and Kofax TotalAgility® software to provide customers with scalable solutions and support of their automation use-cases. For instance, ROC Midden-Nederland and
other Dutch educational institutions are actively rolling out Kofax RPA as a Digital Teaching Assistant within their respective organizations. ROC Midden-Nederland is looking beyond
individual automation projects, examining how RPA technology can play a strategic, organization-wide role at scale. The Kofax/Coforce enhanced partnership is enabling customers
to scale automation quickly. Within a one-year period, more than five primary processes were automated using Digital Teaching Assistants including:
• The registration process for new students
• Absence registration or absence administration
• Student tracking system and associated administration
• Scheduling lessons and teachers more efficiently
• Onboarding and registering new employees
• Invoice processing and administrative mail workflows
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Kofax and Coforce Deliver Intelligent Automation to Digitally Transform the
Education Sector
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41
USU Group, a leading provider of IT solutions and services, has announced a New York-based advertising and software company (The
“Customer”) has signed a perpetual agreement to use USU Software Asset Management for Oracle optimization. The Customer believes the Oracle
optimization results uncovered by USU during their Pilot will deliver immediate ROI. Maintaining an accurate overview of its software estate is
challenging for a global organization. With annual revenue of $200-300 million, the Customer employs 1,200 people across 20 global offices and
provides brands with an end-to-end advertising platform across media channels. With 150 Oracle instances, the Customer wanted to improve its
Oracle license management, while lowering potential compliance risk by its development team. After an in-depth evaluation of four major SAM
vendors whose options spanned from complete service engagement outsourcing to acquiring a tool, The Customer selected USU to meet its
complex Oracle license management needs. Self-sufficiency and the ability to optimize their Oracle license positions at any given time were key
decision factors. USU Software Asset Management provides end-to-end Oracle optimization, from trusted discovery results to a reliable
compliance position. It is verified by Oracle for its accurate audit-ready data collection of Oracle Database, Database Options, and most recently
Fusion Middleware products such as WebLogic, Oracle Application Server, and Oracle Business Intelligence. The specialized USU solution is also
independently certified by The ITAM Review for Oracle Database performance.
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BMC Renews Commitment to Customer and Partner Success with New
Go-To-Market Model
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42
BMC, a global leader in software solutions for the Autonomous Digital Enterprise, announced global sales leadership for its new Go-To-Market
(GTM) model to increase focus on customer and partner success. Two veteran leaders are spearheading this effort with Jeff Hardy, Vice President
of Americas Sales, leading the Americas business and Paul Cant, Vice President of International Sales, leading the International business. In
response to an increasingly rapid rate of change in global markets, leadership for the newly formed International region has been established
alongside the Americas region's leadership to better address local, regional, and global customer and partner needs and opportunities. Both Cant
and Hardy will help customers and channel partners realize value from the BMC portfolio of modern solutions, which offer speed, agility, and
efficiency to tackle business challenges in the areas of Digital Service Management, Automation, DevOps, cybersecurity, and AIOps from
mainframe to cloud to Edge. Cant has held sales leadership positions across many geographies for more than 25 years, providing him with a deep
understanding of how to scale an international business to meet customers' business and digital transformation challenges. Hardy's leadership of
North American business has driven consistent year-over-year growth by driving customer acquisition, adoption, and value realization. That focus
will now extend across BMC's rapidly expanding Latin America business where BMC expects to solidify its position as the partner of choice for
customers seeking to become an Autonomous Digital Enterprise (ADE).
Description
Miscellaneous Updates
IT Shades
Engage & Enable
Kofax Named to Carahsoft ITES-SW2 Contract to Support U.S. Army
Enterprise Infrastructure Goals
For any queries, Please write to marketing@itshades.com
43
Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation announced that it has been named
a manufacturer on the Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contract for the U.S. Army Computer
Hardware Enterprise Software and Solutions (CHESS). This contract is held by Carahsoft Technology Corp., The Trusted
Government IT Solutions Provider®, and is effective through August 30, 2025. Access to Kofax’s solutions via this contract will
support the U.S. Army’s digital transformation initiatives, allowing it to harness automation in order to cut costs and drive
efficiencies. ITES-SW2 is a firm-fixed price, indefinite delivery/indefinite quantity contract vehicle for commercial off-the-shelf
software products and related services and hardware. The contract has no fees, and ordering is open to all Army, DoD and Federal
agencies and authorized systems integrators on a worldwide basis. Under this contract, Carahsoft provides software, software
maintenance and ancillary services from Kofax to support Federal agencies’ enterprise infrastructure goals. Kofax software, software
maintenance and ancillary services are available through Carahsoft’s ITES-SW2 Contract W52P1J-20-D-0042.
Description
IT Shades
Engage & Enable
For any queries, Please write to marketing@itshades.com
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T-Byte Agile & AI Operations July 2021

  • 1. IT Shades Engage & Enable T-Bytes Agile & AI Operations July Edition 2021 Email us - marketing@itshades.com Website : www.itshades.com
  • 2. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com About Us Who We are Aim of this T-Byte Reasons to talk to us ITShades.com has been founded with singular aim of engaging and enabling the best and brightest of businesses, professionals and students with opportunities, learnings, best practices, collaboration and innovation from IT industry. This document brings together a set of latest data points and publicly available information relevant for Agile & AI Operations Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely. 1. Publishing of your company’s solutions/ announcements in this document. 2. Subscribe to this and other periodic publications i.e. T-Bytes, Solution Letters from ITShades.com. 3. For placement of your company's click-able logo and advertisements. 4. Feedback for us to improve the content and format of these periodic publications.
  • 3. IT Shades Engage & Enable Feel free to contact us at marketing@itshades.com for any queries Sponsoring Companies for this Edition LOGO 1 LOGO 2 LOGO 3 LOGO 4 LOGO 5
  • 4. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Table of Contents 1. Financial, M & A Updates...................................................................................................................................1 2. Solution Updates..................................................................................................................................................3 3. Rewards and Recognition Updates...................................................................................................................14 4. Customer Success Updates................................................................................................................................27 5. Partnership Ecosystem Updates.......................................................................................................................32 6. Miscellaneous Updates......................................................................................................................................42
  • 5. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Financial, M & A Updates Agile & AI Operations Industry
  • 6. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable ITRS Group continues expansion with the acquisition of Opsview ITRS Group, a leading provider of real-time monitoring and analytics software, has acquired 100% of Opsview Limited, a modern, scalable monitoring platform, which provides unified insight into dynamic IT operations on-premises, in the Cloud or hybrid. Opsview will remain and operate as a separate brand and entity. The purchase of Opsview aligns well with ITRS’ strategy to build, buy and partner to deliver smart, automated and predictive end-to-end monitoring solutions for increasingly complex IT estates across industries. This development follows the successful strategic acquisitions of Sumerian, OP5 and Uptrends. Executive Commentary CEO of ITRS commented: "Opsview is trusted by hundreds of businesses, government organizations and service providers globally. This acquisition will enhance our technological innovation, increase our portfolio capability, and provide continued expansion across our global support services." For any queries, Please write to marketing@itshades.com Description 1
  • 7. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable ZoomInfo to Acquire Conversation Intelligence Leader Chorus.ai to Enable Insight-Driven Targeting, Coaching, and Decision-Making for Go-to-Market Teams ZoomInfo a global leader in modern go-to-market software, data, and intelligence announced it has agreed to acquire Chorus.ai; a leader in Conversation Intelligence with the industry’s most advanced technology. More than 20,000 global revenue teams trust ZoomInfo to power their go-to-market motions and drive efficient results. The planned acquisition of Chorus will add a new category of actionable insights to ZoomInfo’s world-class intelligence layer, unlocking workflows and driving engagement informed by conversations. The acquisition expands ZoomInfo’s total addressable market to $70 billion, and is expected to be accretive to growth immediately, generate positive adjusted operating income within 12 months, and be accretive to cash flow in the second half of FY 2022. Executive Commentary “ZoomInfo is the only company that can marry a best-in-class data layer with world-class go-to-market applications,” said Founder and CEO. “The acquisition of Chorus will accelerate our vision to deliver a modern go-to-market platform that brings together best-in-class intelligence with comprehensive data management, workflow, and engagement software, empowering companies to effectively execute their revenue-generating strategies. With the largest Conversation Intelligence patent portfolio in the industry, Chorus will advance each aspect of our vision by surfacing a new category of insights, illuminating new workflows, and enabling more targeted engagement at scale.” For any queries, Please write to marketing@itshades.com Description 2
  • 8. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Solutions Updates Agile & AI Operations Industry
  • 9. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Australian Fintech Launches Hay-as-a-Service, Managed by Appian Low-Code Automation Platform For any queries, Please write to marketing@itshades.com 3 Solution Description Appian announced that Hay, the Australian headquartered FinTech Company, is ramping up growth through its “Hay-as-a-Service” (HaaS) with the support of the Appian Low-Code Automation Platform. Hay-as-a-Service provides fast, secure, and customisable financial services processing for financial and non-financial businesses. Because the solution is supported by a low-code automation platform, HaaS is able to deal with all of the complexities of managing its services at scale for its clients. This allows HaaS and its clients to concentrate on delivering value for their customers, knowing that management support for any new innovation can be implemented risk free and at speed using Appian. The HaaS solution offers one modern API frontend for individual companies to enhance their customer experience. The HaaS platform is a pure micro service, cloud native offering and includes a range of configurable and flexible micro services modules, such as accounts and core banking, payment processing and management, financial crime, data analytics and insights, card services including ApplePay, GooglePay and other digital wallets, loyalty and rewards and onboarding new customers. HaaS has built a single pane of glass using Appian ensuring it has a robust, tier 1 back-office platform to manage its operations that can be developed, risk free, at high speed. HaaS has provided a full suite of transaction services and significantly accelerated timelines for Nano Home Loans, a mobile-first non-bank lender, who launched in Australia last week.
  • 10. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Automation Anywhere Launches 2021 Bot Games to Stimulate RPA Ingenuity For any queries, Please write to marketing@itshades.com 4 Solution Description Automation Anywhere, a global leader in Robotic Process Automation announced that it has opened registration for the 2021 Bot Games, the RPA industry’s premier event for developers of all experience levels. Centered on the theme of Returning to a Better, More Creative Workplace, the global, month-long, free virtual event offers RPA developers – from citizen to expert developers - an opportunity to improve their bot building proficiencies, build relationships with other members of the automation community, and develop innovative and resourceful automation that eliminates manual, repetitive tasks. It includes a hackathon, where they can win up to $5,000 USD in cash and other prizes, and weekly challenges, called Bot Wars. Bot Games commences July 26, 2021 with open registration for the hackathon. Participants can create or join teams to build bots which address themes also presented in the weekly challenges. Then, starting August 2, 2021, Bot Wars weekly challenges launch on Mondays, with community-led content from Automation Anywhere's A-Lister developer experts every Tuesday, help sessions on Wednesdays, challenge tutorials on Thursdays, and Bot Store package highlights and a live stream recap of the week’s challenge activities every Friday. Submissions for the hackathon are due August 31, 2021. Several executive and technical experts from Automation Anywhere, along with various RPA experts from the Automation Anywhere developer community, will judge bots submitted. The top three entries - plus several additional awards for innovative use of automation - will be recognized. Winners will be announced on September 13, 2021, with winners and runner ups receiving cash and other prizes.
  • 11. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Corel Launches New Channel Program to Grow Partner Revenue For any queries, Please write to marketing@itshades.com 5 Solution Description Corel announces a new partner program designed to give its growing base of global channel partner’s new ways to attract customers, access additional revenue streams, and foster customer success. The updated program provides partners with invaluable resources and high profit margins while offering some of the industry's most popular and widely recognized software brands, including CorelDRAW®, MindManager®, Parallels® and WinZip®.Current and new partners can now take advantage of Corel’s revamped partner program offering free enablement training sales, marketing and technical tools and resources collaborative joint-marketing initiatives and access to Corel’s extensive customer and technical support resources. Key highlights include: • Partner Portal Access: Receive easy, 24/7 access to sales and marketing resources, including training and certifications (where applicable), sales and technical resources, as well as marketing collateral, blogs, case studies, data sheets and eBooks. • Sales Training: Access comprehensive training with on-demand self-paced training sessions, tutorial videos and webinars to foster the necessary skills to sell and support Corel’s full product portfolio. Take advantage of optional sales and technical certification to enhance sales and product knowledge. • Deal Registration: Enhancing collaboration and protecting partner investment, Corel offers a fair, transparent deal-registration program that aims to protect solution providers who are actively engaged in a sales cycle. • Pre-sales, Technical & Customer Support: The Corel team provides partners with support throughout the sales cycle, including joint customer calls, proof of concept (POC), trials and demos. Plus, technical and customer support resources are available in multiple languages to help partners reinforce their status as a trusted advisor to customers.
  • 12. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Nintex Launches AI-Based Capabilities and Integrations within Nintex Workflow Cloud For any queries, Please write to marketing@itshades.com 6 Solution Description Nintex, the global standard for process management and automation announced the latest enhancements to its next generation Nintex Workflow Cloud, designed for ops, IT, process professionals and power users to improve the way people work by making it faster and easier to manage, automate, and optimize business processes and workflows. Highly-requested new features and functionality in the latest release of Nintex Workflow Cloud include: • Intelligent PDF Form Converter - This AI-based tool instantly converts static PDFs into interactive digital forms. With just a few clicks, Nintex makes it easy to eliminate paper-based PDF forms by quickly digitizing them with Nintex Workflow Cloud. Support for fillable and non-fillable PDFs, as well as full customization options via the Nintex Form Designer, are also included. • New Connectors - Extend automation further with integration to popular systems of record and productivity tools via new pre-built connectors and the Nintex Xtensions® framework. The latest connectors integrate with Webex, Microsoft Azure, Jira, Okta, and more. • Repeating Data Support - Provide rich document templates that include tables and sections that are dynamically generated from data and object collections as part of a workflow action. Further object data tagging can be utilized to enhance newly created document templates. • People Picker - Enable participants to easily search for and leverage user information with a Form. Critical user information like name, email, and contact information are automatically populated eliminating manual data entry and improving data accuracy. • Nintex Gateway, with SharePoint On-Premises Support - Nintex Gateway provides a secure and easy way to access SharePoint on-premises directly from Nintex Workflow Cloud including keeping data on-premises while leveraging cutting-edge cloud functionality to deliver end-to-end automation.
  • 13. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable ironSource’s Mediation Solution Boosts the Experience of Rewarded Video Ads with Progressive Loading Engine For any queries, Please write to marketing@itshades.com 7 Solution Description ironSource, a leading business platform for the App Economy, announced the launch of its unique progressive loading engine. The company is revolutionizing rewarded video by ensuring that a rewarded ad is always available and ready to play, enabling game developers who utilize ironSource’s mediation solution to improve the user experience and increase their revenue. All developers who utilize the ironSource mediation solution with SDK 7.1+ will automatically have access to this unique technology. Rewarded video is generally the strongest performing ad unit for game monetization, however the unique nature of the ad unit - where a player selects to see the ad in exchange for an in-game reward - often results in many ads being viewed in succession. Due to technological limitations, this causes latency and therefore user experience issues, with regards to the readiness of the subsequent ad, leaving players waiting for their next rewarded ad to load within their game. The industry is constantly looking for ways to reduce this latency, given its negative impact on user experience, retention, app ratings and revenue. ironSource’s progressive loading engine, the first of its kind, ensures that a rewarded video is always ready, waiting to be shown to a player, regardless of when the last ad was watched. This optimizes the user experience as well as giving the game a performance boost, enabling an increase in impressions, installs and ultimately revenue.
  • 14. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable ironSource Launches Aura on Samsung Devices in Germany For any queries, Please write to marketing@itshades.com 8 Solution Description ironSource a leading business platform for the App Economy, announced the integration of its solution suite for telecom operators and OEMs, Aura, on Samsung’s devices in Germany, including the latest 2021 A and M series devices. This partnership follows existing collaborations with Samsung in Russia, India, South East Asia, and other European countries, as well as partnerships with major European carriers. Aura is designed to empower leading telecom operators and OEMs like Samsung to create a dynamic device experience for their customers by providing relevant content, apps and services directly on the device. These smart recommendations are delivered via engagement touch points during the initial setup of a device, aiming to deliver more value to the user. Setting up a new device for the first time is typically a moment where users are very focused on downloading the apps they’ll be using over the long-term. Aura’s AI and machine learning capabilities provide a dynamic setup experience with smart app recommendations during the device onboarding process, enabling users to set up their devices with the apps, content and services that they want and need. This helps partners, such as Samsung Germany, upgrade the device experience, increase satisfaction and build long-lasting relationships with their users. Additionally, the app recommendation touchpoints create a unique on-device distribution channel for developers to promote their apps as a native part of the device experience.
  • 15. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable ironSource Launches Aura on Samsung Devices in India For any queries, Please write to marketing@itshades.com 9 Solution Description ironSource, a leading business platform for the App Economy, officially announced the integration of Aura - its solutions suite for telecom operators and OEMs - on Samsung devices in India, following existing collaborations with Samsung in Europe, Russia and South East Asia. The Aura solution suite enables Samsung India to optimize the device experience for its users with content, apps and services that are relevant for them. The multiple touchpoint opportunities are powered by Aura’s AI and machine learning capabilities, increasing the number of valuable engagements between Samsung India and their customers throughout the lifecycle of a device. These smart recommendations bring more value to the users, helping to reduce churn and increase NPS. The majority of new device owners download content on the day they turn on their device for the very first time. During the device’s onboarding process, Aura offers Samsung India customers a dynamic and native setup experience, with smart recommendations of local and international content from both established and new brands, to help them easily discover content that fits their needs. Utilizing machine learning capabilities, the user is presented with a relevant content selection experience right at the moment when they’re highly engaged in customizing their new device. The engagement continues throughout the lifecycle of the device, with in-life touchpoints that enable Samsung India to keep delivering relevant and valuable content and services to drive user engagement, increase satisfaction and build long lasting relationships with their users. This in-life engagement experience is available on most Galaxy smartphones.
  • 16. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable D2iQ Now Available in the Microsoft Azure Marketplace For any queries, Please write to marketing@itshades.com 10 Solution Description SAN FRANCISCO, a leading independent Kubernetes platform announced the availability of the D2iQ Kubernetes Platform (DKP), including D2iQ Kommander, D2iQ Konvoy, and D2iQ Kaptain, in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. D2iQ customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management. The D2iQ Kubernetes Platform provides customers with the technology, services, and support they need to be successful with Kubernetes in production. DKP includes D2iQ Kommander, D2iQ Konvoy, and D2iQ Kaptain. D2iQ Kommander is an advanced control plane that brings centralized observability, federated management, and granular cost control to any conformant Kubernetes cluster. Kommander provides comprehensive logging and monitoring across all clusters, federated management that delivers policy-driven control and secure provisioning of services—even on shared, multi-tenant infrastructure and integrated cost control to lower your TCO. D2iQ Konvoy is comprehensive, enterprise grade pure open source Kubernetes with Day 2 services integrated and tested at scale. Konvoy offers faster time-to-market with automation that provisions and installs a complete, flexible, and opinionated open source Kubernetes distribution. Konvoy provides flexible deployment options to empower deployment both on-premises and in the cloud with reliability—even in air-gapped environments—and includes enterprise-grade supportability for the complete stack of operational technologies being leveraged.
  • 17. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Neptune Software Launches Cloud Service of its Digital Experience Platform For any queries, Please write to marketing@itshades.com 11 Solution Description Neptune Software launches Neptune DXP Cloud, a managed, public-cloud offering of the company’s leading low-code app development platform. With Neptune DXP Cloud customers can turn their IT departments into innovation powerhouses that rapidly deliver predictable business outcomes – without having to worry about the technical complexity of operating a modern enterprise-grade cloud infrastructure. Neptune Software customers can use their existing subscription (or acquire a new one) to run Neptune DXP – Open Edition on the Neptune DXP Cloud, managed by Neptune Software’s cloud DevOps team. Neptune Software’s DevOps experts operate the underlying cloud infrastructure on behalf of customers ensuring business continuity, so that customers can focus on continuous innovations. Neptune DXP Cloud delivers a robust, scalable, and secure technology stack based on Microsoft Azure – with transparent and elastic, resourced-based pricing. Becour, a green energy market pioneer turned to Neptune DXP Cloud to accelerate and safeguard the launch of their new product “Marbly”. Using Neptune Software end to end in their development provided them a low-risk investment during their start-up phase, making it possible to run all their core business systems on the Neptune DXP Cloud.
  • 18. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Progress Reduces Barriers to Fast and Stable Application Deployment with Telerik Test Studio For any queries, Please write to marketing@itshades.com 12 Solution Description Progress the leading provider of products to develop, deploy and manage high-impact business applications announced the R2 2021 release of Progress® Telerik® Test Studio®, the enterprise UI test automation platform. With this release, Progress decreases app deployment time through new features and enhancements for easily identifying and fixing test failures. Progress also introduced support for .NET 5, .NET Core and .NET 6 Preview to extend coverage of WPF application testing as well as flexible license management for enterprise customers. According to Gartner®, “Traditional, testing-focused software quality approaches fail to deliver innovation quickly and lack the agility to quickly respond to defects.”1 The latest release of Telerik Test Studio automation platform decreases deployment time by enabling testers to minimize unstable test scripts, spend less time troubleshooting and fixing broken tests and reduce technical debt to mission-critical deployment workflows. What’s new in Telerik Test Studio R2 2021: • Improved Step Failure Details accelerate test debugging • One of the biggest challenges in test automation is understanding why a test has failed and how to quickly fix it. With the R2 2021 release, the Step Failure Details dialog receives a new UI and new features, making it easier for testers to receive insights about test failures. It also provides guidance throughout the test debugging process. An easier workflow helps users identify and fix failures using screenshots to validate expected versus actual results. The quality of screenshots has been enhanced, allowing zooming in on images and expansion into full screen. The Step Failure Details now include new technical documentation and suggestions about fixing the most common test failures. • .NET 5, .NET Core and .NET 6 Preview support for WPF applications
  • 19. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Red Hat Bolsters Hybrid Cloud Automation with Latest Version of Red Hat Advanced Cluster Management for Kubernetes For any queries, Please write to marketing@itshades.com 13 Solution Description Red Hat, Inc., the world's leading provider of open source solutions announced Red Hat Advanced Cluster Management for Kubernetes 2.3, the latest version of the company’s enterprise-grade Kubernetes management offering. Designed to provide greater flexibility for managing and scaling hybrid and multicloud environments in a unified and automated way, IT teams can now accelerate the management, security features and automation of their hybrid clouds with the integration of Red Hat Ansible Automation Platform and Red Hat Advanced Cluster Management for a more modern, hybrid cloud-ready environment. As cloud technologies are adopted alongside traditional infrastructure, many organizations look to integrate networking, storage and security systems to minimize the growing management complexity that’s inherent with separate tools, workflows and strategies for IT teams. The integration between Red Hat Ansible Automation Platform and Red Hat Advanced Cluster Management is designed to accelerate the automation and cohesion between cloud-native clusters, virtual machines and traditional infrastructure with streamlined tooling and coordination. When containerized environments need to connect with traditional IT environments, Red Hat Advanced Cluster Management can automatically trigger Ansible Playbooks before or after key lifecycle actions such as application and cluster creation, making it easier to automate tasks like configuring networking, connecting applications to databases, constructing load balancers and firewalls, and updating IT service management (ITSM) ticketing systems.
  • 20. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Rewards & Recognition Updates Agile & AI Operations Industry
  • 21. R & R Updates IT Shades Engage & Enable Award recognizes Lumen NextGen911 platform for improving emergency call delivery For any queries, Please write to marketing@itshades.com 14 Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced that Gartner, Inc. has named it a Leader in the July 2021 Gartner Magic Quadrant for Robotic Process Automation for the third consecutive year. Automation anywhere is one of 18 vendors assessed for the third time in Gartner’s evaluation of the fast-growing RPA market, and has once again been positioned furthest for completeness of vision within the Leaders Quadrant for 2021. Over the past year, Automation Anywhere has accomplished substantial growth and platform advances, which includes launching the industry’s only cloud-native, AI-powered, Automation 360 enterprise automation platform bringing consumer experiences to the enterprise through the AARI bot-to-human interface that simplifies everyday tasks and a partnership with Google Cloud. R&R Description
  • 22. R & R Updates IT Shades Engage & Enable Leading Analyst Firm Ranks Automation Anywhere #1 in Public Cloud RPA with 54% Market Share For any queries, Please write to marketing@itshades.com 15 Automation Anywhere Inc. a global leader in Robotic Process Automation (RPA) announced it now ranks as the world’s top public cloud RPA platform with a 54% market share and Automation 360, its cloud-native, AI-powered RPA platform continues to be the preferred choice for customers deploying automation via the cloud. This assessment comes from the global research firm IDC, which released its market share report for Cloud RPA entitled, “Worldwide Intelligent Process Automation Market Shares, 2020: Solid Growth Across Cloud Segments, June 2021”. It ranked Automation anywhere #No. 1 with 54% market share – more than all other competitors combined. This dominant market share position demonstrates that customers see significantly more value in Automation 360, the first cloud-native RPA platform in the market compared with “on prem solutions” hosted in the cloud from its competitors. Automation 360 has been architected from the ground up to be cloud-native and web-based, with a multi-tenant and microservices architecture. For customers, this means they can scale faster, and don’t have to worry about downtime or costly upgrades. Recent competitive studies show that Automation 360 can automate processes 3X faster and at one-fifth the cost of on-prem solutions hosted in the cloud from other RPA vendors. R&R Description
  • 23. R & R Updates IT Shades Engage & Enable Blue Prism & Lateetud, Inc. Recognized as Finalists of the 2021 Microsoft AI Partner of the Year For any queries, Please write to marketing@itshades.com 16 Blue Prism® and Lateetud announced that their joint solution has been named a finalist for the Artificial Intelligence 2021 Microsoft Partner of the Year Award. The solution was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. The Microsoft Partner of the Year Awards recognizes Microsoft partners that have developed and delivered outstanding Microsoft-based solutions during the past year. Awards were classified in various categories, with honorees chosen from a set of more than 4,400 submitted nominations from over 100 countries worldwide. Blue Prism and Lateetud were recognized for providing outstanding solutions and services in the area of artificial intelligence. Blue Prism and Lateetud created a turnkey, cloud-delivered solution on Azure to automate SBA PPP loans, combining Blue Prism’s intelligent automation platform with the Microsoft Power Platform and Azure Cognitive Services. The solution uses Azure Form Recognizer to transform unstructured data from a loan application into structured data for automated processing, Microsoft Power Platform capabilities for data extraction, workflow, chatbot and reporting and Blue Prism to automate and perform all Know Your Customer (KYC) and underwriting functions. It also includes a loan origination component. Borrowers submit PPP applications through Lateetud’s borrower portal. Azure Form Recognizer then works to understand and extract data, while Power BI manages documents. When ready, Power Automate kicks off the digital workforce for processing via a Blue Prism-developed connector that integrates with every element of the Power Platform. Users can also engage with the bank throughout the process via Power Virtual Agents. R&R Description
  • 24. R & R Updates IT Shades Engage & Enable Blue Prism Recognized as Leader in the 2021 Gartner® Magic Quadrant™ for Robotic Process Automation For any queries, Please write to marketing@itshades.com 17 Blue Prism® a global leader in intelligent automation announced it has been positioned, once again, by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for Robotic Process Automation (RPA). In the 2021 report, Gartner evaluated 18 vendors based on the Ability to Execute and Completeness of Vision criteria and positioned Blue Prism as a Leader. Blue Prism is pioneering enterprise scale automation, supporting wider adoption of the technology across organizations. By focusing on orchestration, Blue Prism helps customers move away from single process automation towards an interoperable digital and human workforce, one that delivers quickly and efficiently on key business goals such as greater productivity, greater ROI and improved customer experience. Blue Prism’s 98% customer revenue retention rate further demonstrates the trust and belief of its customers in Blue Prism products and service provision. R&R Description
  • 25. R & R Updates IT Shades Engage & Enable Confluent Is Named Google Cloud Technology Partner of the Year for the Third Year in a Row For any queries, Please write to marketing@itshades.com 18 Confluent, Inc. the platform to set data in motion was awarded the 2020 Google Cloud Technology Partner of the Year Award for Smart Analytics. As a three-time winner of Google Cloud’s Technology Partner of the Year, the award underscores Confluent’s strong partnership with Google Cloud in helping customers succeed in tackling their data analytics priorities—whether that means bridging on-premises and multi-cloud data architectures, modernizing legacy data applications and platforms, or deploying real-time analytics across their businesses. With these capabilities, organizations around the world are powering rich customer experiences and smarter backend operations. Many companies struggle to connect data sources spanning multiple clouds, databases, and hybrid environments. It often requires custom-built connectors that are difficult to scale and time-consuming to build and manage. Confluent partnered with Google Cloud to make it easier to connect data between Confluent and the Google Cloud ecosystem. Over the past year, Confluent expanded its library of 120+ pre-built connectors to include Google Cloud Storage, BigQuery, Cloud Spanner, Dataproc, and Cloud Functions. Using these, enterprises can quickly bridge their on-prem architectures and other SaaS providers to Google Cloud for more intelligent machine learning use cases, sophisticated analytics, and real-time data pipelines. These capabilities are easy to launch directly from the Google Cloud Console. With Confluent available on the Google Cloud Marketplace, there’s seamless integration. Confluent Cloud usage is simply added to monthly Google Cloud bills. This makes Confluent a quick way for Google Cloud customers to set their data in motion. R&R Description
  • 26. R & R Updates IT Shades Engage & Enable Dynatrace achieves AWS Government Competency For any queries, Please write to marketing@itshades.com 19 Software intelligence company Dynatrace announced it has achieved Amazon Web Services (AWS) Government Competency status. This recognition reflects Dynatrace’s proven success and extensive experience helping civilian agencies, national defense and intelligence communities, and state and local government agencies around the world achieve mission goals, drive efficiencies, and accelerate innovation on AWS. The surge in demand for essential services brought on by the pandemic has accelerated digital transformation across all levels of government. According to Gartner, by 2025, over 50% of government agencies will have modernized critical core legacy applications to improve resilience and agility.[1] The FedRAMP-authorized Dynatrace® Software Intelligence Platform combines the broadest observability with powerful AIOps and automation, empowering government agencies to maximize resources and achieve transformation goals while also maintaining secure and reliable operations. Visit the AWS website to learn more about the AWS Competency Program. Visit the Dynatrace website to learn more about how Dynatrace helps government agencies around the world accelerate digital innovation. R&R Description
  • 27. R & R Updates IT Shades Engage & Enable Nintex Announces 15 Winners of 2021 Nintex Partner Awards For any queries, Please write to marketing@itshades.com 20 Nintex, the global standard for process management and automation announced 15 winners of the 2021 Nintex Partner Awards across five categories and three regions – Americas, Asia Pacific, and Europe Middle East and Africa – for their impact helping Nintex customers in every industry accelerate digital transformation and drive business outcomes with the powerful and easy-to-use capabilities of the Nintex Process Platform. Each Nintex Partner Award winner was selected based on measurable business results during Nintex's fiscal year 2021, ending on June 30, 2021. The Nintex Partner Awards celebrate top channel partners who help public and private sector organizations across every industry and geographic region achieve their digital transformation and process excellence goals by leveraging Nintex's process management and automation software. Business Acceleration – strong expansion of automation subscriptions year-over-year: • Americas: Ricoh USA in the United States • Asia Pacific: Cumulus International Co., Ltd in Thailand • Europe Middle East and Africa: Taqniyat in Saudi Arabia R&R Description
  • 28. R & R Updates IT Shades Engage & Enable Scheer Group companies win three out of sixteen GAIA-X projects as strong project partners For any queries, Please write to marketing@itshades.com 21 GAIA-X is a European project to build a competitive, secure and trustworthy data infrastructure for Europe. Representatives from business, science and administration are involved. They pursue the goal of developing and making available applications that take advantage of the opportunities offered by modern cloud technology and thereby ensure the data sovereignty of all users. Scheer Group companies and the August-Wilhelm Scheer Institute are now among the selected project partners for the Gaia-X lighthouse projects MERLOT, POSSIBLE and GAIA-X RESCUE. The consortium leader of the MERLOT project is imc AG, which belongs to Scheer Holding. Other consortium partners are: August-Wilhelm Scheer Institut gGmbH, edu-sense gGmbH, Hasso Plattner Institute for Digital Engineering gGmbH, Karlsruhe University of Applied Sciences, IBM Deutschland GmbH, International Dataspaces Association eV, IServ GmbH, Schülerkarriere GmbH, Technical University Kaiserslautern, 1 & 1 IONOS SE. Bechtle AG is the consortium leader for POSSIBLE. Consortium partners are: August-Wilhelm Scheer Institut gGmbH, Dataport AöR, Fraunhofer Society for the Promotion of Applied Research eV, imc information multimedia communication AG, Univention GmbH, 1 & 1 IONOS SE. R&R Description
  • 29. R & R Updates IT Shades Engage & Enable Two Years Running, Neptune Software Recognized in Gartner® Magic QuadrantTM for Multiexperience Development Platforms For any queries, Please write to marketing@itshades.com 22 Neptune Software a global leader in low-code, rapid application development platforms, announced it has been recognized in the 2021 Gartner Magic Quadrant for Multiexperience Development Platforms [MXDP] for the second year in a row. Neptune Software has been steadily expanding its platform and services. The company knows that organizations will continue to realize their need to evolve, and they are evolving even faster right along with them to help businesses deliver tangible business results. Neptune Software is the SAP-market’s leading low-code app development platform for enterprises because the company continued to show they offer a superior product for SAP customers. With the company’s fast-growing and improving low-code app development platform from enterprise developers for enterprise developers, Neptune Software’s customers are able to transform any IT department into an innovation powerhouse. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. R&R Description
  • 30. R & R Updates IT Shades Engage & Enable Two Years Running, Neptune Software Recognized in Gartner® Magic QuadrantTM for Multiexperience Development Platforms For any queries, Please write to marketing@itshades.com 23 Neptune Software a global leader in low-code, rapid application development platforms, announced it has been recognized in the 2021 Gartner Magic Quadrant for Multiexperience Development Platforms [MXDP] for the second year in a row. Neptune Software has been steadily expanding its platform and services. The company knows that organizations will continue to realize their need to evolve, and they are evolving even faster right along with them to help businesses deliver tangible business results. Neptune Software is the SAP-market’s leading low-code app development platform for enterprises because the company continued to show they offer a superior product for SAP customers. With the company’s fast-growing and improving low-code app development platform from enterprise developers for enterprise developers, Neptune Software’s customers are able to transform any IT department into an innovation powerhouse. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. R&R Description
  • 31. R & R Updates IT Shades Engage & Enable Large Retail Group and Commercial Bank Each Win Prestigious "SAMS Award 2021” For any queries, Please write to marketing@itshades.com 24 The Metro retail group and Helaba commercial bank were honored for their outstanding achievements in the company-wide implementation of software asset and license management strategies. During this year's SAMS DACH event, the we.CONECT group presented Metro and Helaba with the prestigious SAMS Award. Helaba was also honored with the Jury Special Mention Award. The SAM@Helaba project started in mid-2018 with the goal of introducing holistic software asset management (SAM) based on the PROSA concept of Processes, Roles, Organization, System, and Awareness. Software is no longer procured exclusively via the classic software purchasing process, since many products, goods and services already include software. In the course of the project, the Helaba purchasing department was able to expand the existing SAM structures and integrate processes and organization into the product group purchases. The USU Software Asset Management solution was successfully introduced, and awareness of SAM was substantially increased. As a result of the new SAM orientation, the transparency of software licenses was improved and significant cost savings or cost avoidance were realized. R&R Description
  • 32. R & R Updates IT Shades Engage & Enable USU customers among the best in the industry in a German Service-Ranking 2021 For any queries, Please write to marketing@itshades.com 25 USU customers from the consumer goods industry have received awards for outstanding customer service. A recent study by Service Value in cooperation with WirtschaftsWoche examined the central consumer service in Germany. For this purpose, a total of 650 companies from 40 industries were evaluated based on over 100,000 customer assessments. Out of 17 of the industries listed, including electrical retailers, health insurance companies and energy providers, USU customers such as MediaMarktSaturn, badenova, BBBank, Vattenfall and Apollo Optik each achieved top rankings. "Especially in the current crisis, a unique customer experience offers the chance to surprise and delight customers. We are pleased that many of our customers are demonstrably among these service champions in Germany - and that we were able to play a part in this success," says USU Managing Director Sven Kolb. Service-oriented customer communication is particularly important at the moment, but also challenging, as many service teams have to operate from their home offices and new tools and processes are needed for this. USU has been offering service organizations an established portfolio of solutions for digitizing IT & customer service for years. In order to accelerate service processes and relieve the burden on customer service, USU had put together specific service packages that could be implemented at short notice at the start of the pandemic. In addition to a self-service solution, the main technology components are the use of intelligent chatbots. Another key success factor is a professional knowledge database that acts as a "single source of truth" and ensures quality-assured answers across all communication channels, even when working from any location. R&R Description
  • 33. R & R Updates IT Shades Engage & Enable ZoomInfo Named to 2021 Fortune Best Workplaces for Millennials List For any queries, Please write to marketing@itshades.com 26 ZoomInfo a global leader in modern go-to-market software, data, and intelligence, has been named to the 2021 Fortune Best Workplaces for Millennials List. Fortune worked with its research partner Great Place to Work to find the 100 best employers for employees born between 1981 and 1997—a generation known for changing jobs frequently, but also for appreciating companies with strong values. To determine millennials’ workplace preferences, Great Place to Work analyzed feedback representing more than 5.3 million U.S. employees. ZoomInfo offers a number of incentives to make its modern workplace more comfortable for all employees. The company is returning to in-person work under a hybrid-remote structure to ease employees back into the office setting and enable collaboration while still emphasizing a work-life balance. It focuses on inclusion by offering a network of six employee resource groups that give workers confidence to be themselves at the office. Employees at all levels are frequently asked to provide input and feedback on work projects and company culture. Office life at ZoomInfo is full of energy, powered by perks like on-site fitness centers and fully stocked break rooms. R&R Description
  • 34. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Customer Success Updates Agile & AI Operations Industry
  • 35. Customer Success Updates IT Shades Engage & Enable AppDirect Enables Sektor to Scale IT Distribution across Asia-Pacific Region For any queries, Please write to marketing@itshades.com 27 AppDirect®, the leading subscription commerce platform company announced it has been selected by Sektor, a leading technology distribution group headquartered in New Zealand, to support its digital transformation and growth initiatives. AppDirect will make an immediate impact by enabling Sektor to automate its reseller operations, allowing the company to expand its software catalog, scale its security software practice and accelerate its go-to-market across the APAC region. In addition to these near-term goals, the AppDirect platform is a full-stack subscription commerce solution that will enable Sektor to pursue its medium and long-range plans for growth. These include moving additional lines of business onto the platform, such as its core hardware products to support its hardware as a service (HaaS) offerings, as well as driving even wider geographic expansion. With Sektor, AppDirect is also adding another customer to its list of marquee customers in the APAC region, including Telstra, and gaining a solid foothold in the IT distributor sector. Description
  • 36. Customer Success Updates IT Shades Engage & Enable Kelvion Selects OneStream to Unify and Modernize Complex Finance Operations For any queries, Please write to marketing@itshades.com 28 Kelvion, one of the leading manufacturers of heat exchangers, has selected corporate performance management (CPM) vendor OneStream Software to unify the company’s finance operations. Kelvion will replace Tagetik and Excel spreadsheets with the OneStream platform to streamline financial planning, consolidation and reporting. With 5,000 employees and 67 sales and production locations globally, Kelvion needed a unified CPM solution to consolidate core financial processes across the organization. The company’s goal was to increase flexibility and efficiency within finance in order to drive deeper insights and analysis into revenue and operating results by business segment. After a thorough evaluation process, OneStream’s proven customer success, expertise and trusted partnership emerged as deciding factors for the company’s decision. Kelvion has selected OneStream partner Inplenion to kick off the implementation. Description
  • 37. Customer Success Updates IT Shades Engage & Enable OneStream Software Recognized as a Market Leader and Earns Perfect Recommend Score in Dresner Advisory Services’ EPM Market Study for Fourth Consecutive Year For any queries, Please write to marketing@itshades.com 29 OneStream Software, a leader in corporate performance management (CPM) solutions for the world’s leading enterprises, has been named an overall leader for the fourth consecutive year in the 2021 Wisdom of Crowds® Enterprise Performance Management Market Study by Dresner Advisory Services. The company also earned a perfect ‘5-out-of-5’ recommend score, further building the momentum on their success from the past year and continuing to establish itself as a market leader. The 2021 Wisdom of Crowds EPM Market Study derives analysis and assessment from customers – the most important indicator of performance and value. This recognition continues to build OneStream’s recognition and credibility as a market leader, joining four other prestigious industry acknowledgements this year. Those achievements include 58 top rankings and a 100 percent recommendation score in the BARC Planning Survey, recognition as a market leader with among the highest ratings across vendors in the BARC Score Financial Performance Management Global 2021 Report, receiving the highest rating among all vendors and recognition as a Gartner Peer Insights Customers’ Choice for Cloud Financial Planning and Analysis Solutions and being named a market leader in the Nucleus Research CPM Technology Value Matrix for the fourth consecutive year. Description
  • 38. Customer Success Updates IT Shades Engage & Enable Just Eat Takeaway.com Selects Galvanize’s HighBond to Provide Next-Generation Integrated Risk Management For any queries, Please write to marketing@itshades.com 30 Galvanize, a Diligent brand and the global leader in SaaS governance, risk, and compliance (GRC) software announces that Just Eat Takeaway.com, one of the world’s largest online food delivery marketplaces, has chosen Galvanize’s HighBond platform to unify its global audit, enterprise risk, and internal controls functions. Replacing largely manual processes, Galvanize’s HighBond platform will unite Just Eat Takeaway.com’s three lines of defence into a single source of truth, improving executive visibility and operational efficiency for critical decision-making. Just Eat Takeaway.com connects tens of millions of consumers with over 500,000 local restaurants through their websites and apps in 24 countries, facilitating the online ordering, payment, and occasional fulfillment of orders. Experiencing rapid growth, the company identified the need to replace its spreadsheet systems and legacy software with an automated risk management platform to simplify processes and to better expose and manage critical risk factors. Just Eat Takeaway.com will deploy RiskBond, which centralizes and simplifies core risk management activities in a single integrated platform AuditBond, a flexible data-powered audit management solution designed to drive efficiency, from planning to reporting and ControlsBond, which simplifies SOX and internal control management, increases assurance, and reduces compliance costs through automation. Description
  • 39. Customer Success Updates IT Shades Engage & Enable ZoomInfo Recognized for Excellence in Career Growth and Company Leadership by Comparably For any queries, Please write to marketing@itshades.com 31 ZoomInfo a global leader in modern go-to-market software, data, and intelligence announced it has received three more Comparably Awards, including recognition for Best Career Growth and Best Leadership Teams. ZoomInfo Founder and CEO Henry Schuck also appeared on the list of Best CEOs for Diversity. In considering 60,000 companies and their leaders for its quarterly Best Places to Work Awards, Comparably placed ZoomInfo at No. 4 on its large companies list for Best Career Growth and No. 7 on the large companies list for Best Leadership Teams. Meanwhile, Schuck was ranked No. 8 among the 50 CEOs honored on the large companies list of Best CEOs for Diversity.In April, Comparably named ZoomInfo to its lists of large companies for Best Sales Team, Best Engineering Team, Best Product & Design Team, and Best HR Team, among others. A workplace culture and compensation monitoring site, Comparably evaluates companies based on sentiment ratings anonymously provided by employees about their workplaces in multiple categories on Comparably.com during a 12-month period (June 1, 2020 – June 1, 2021). Description
  • 40. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Partner Ecosystem Updates Agile & AI Operations Industry
  • 41. Partner Ecosystem Updates IT Shades Engage & Enable Blue Prism Partners with Alteryx to Drive Faster, More Reliable Data Analytics For any queries, Please write to marketing@itshades.com 32 Blue Prism® a global pioneer and market leader in intelligent automation and Alteryx, Inc. the analytics automation company announced their premier Blue Prism Technology Alliance Partnership (TAP). Using these technologies jointly will enable customers to automate data driven processes at scale, giving them critical data and insights needed to make smarter decisions, faster. The companies also introduced a bi-directional integration between platforms. Blue Prism developers can include an Alteryx analytic process within their RPA driven processes via the Alteryx Visual Business Object (VBO) for Blue Prism Process Studio, adding robust analytic and machine learning intelligence to their digital workers’ actions. The Alteryx VBO for Blue Prism Process Studio is available on the Blue Prism Digital Exchange. In addition, the Blue Prism Connector for Alteryx Designer empowers data analysts and data scientists to trigger digital workers within their Alteryx analytic workflows, enabling retrieval of data and delivery of outcomes to systems across the enterprise. The Blue Prism Connector for Alteryx Designer is available on the Alteryx Analytics Gallery. Leveraging Alteryx and Blue Prism jointly creates an end-to-end, analytics, data science, and business process automation solution that enables organizations to create and derive value from all data – whether structured or unstructured, no matter where it resides. Description
  • 42. Partner Ecosystem Updates IT Shades Engage & Enable Blue Prism Teams Up with Coursera for RPA and Intelligent Automation Training For any queries, Please write to marketing@itshades.com 33 Blue Prism®, a global pioneer and market leader in intelligent automation, announces a partnership with Coursera, one of the world’s leading online learning platforms, to help narrow the digital skills gap and train future leaders capable of steering digital workforces. Now, Coursera’s more than 82 million learners will have access to the Blue Prism Foundation Course. In the coming months, Blue Prism will launch more courses that are also designed to provide an opportunity to further upskill and eventually take an industry-recognized certification exam. Demand for new digital skills is on the rise. In the past year, institutional adoption of Blue Prism’s global Academia program has grown by over 300% with a high-volume of students gaining employment opportunities as a result of acquiring in-demand highly marketable RPA skills through Blue Prism's certification program. Educational resources, such as The Blue Prism Foundation course, further support this growing demand. They offer an even greater number of learners the essential starting blocks for training and upskilling, giving them the skills needed to operate within the workplaces of the future, those requiring a seamless blend of human workers, digital workers and business systems, interoperating in agile and innovative ways. Organizations will need people to manage this ecosystem by designing, delivering and managing digital workers. Description
  • 43. Partner Ecosystem Updates IT Shades Engage & Enable Efecte and S&T HRVATSKA form partnership in the Croatian market For any queries, Please write to marketing@itshades.com 34 Efecte continues its European strategy of expanding to new markets and is announcing a partnership with S&T HRVATSKA in Croatia. S&T HRVATSKA is part of S&T Group and is focused on providing customers consulting in business process, system integration and IT services outsourcing for midsize and large companies. S&T HRVATSKA is the top 3 system integrator in Croatia for 30 years and is the leading provider of IT solutions in the Croatian market. Through the new partnership, customers have commercial access to the Efecte platform in Croatia for S&T HRVATSKA‘s existing customers and for new customers. With the Efecte Platform, organizations can manage and automate any service in the company. These include classic IT service workflows and processes for human resources (HR), facility management, contract management, and many more. Customers can flexibly adapt the software to individual needs without programming knowledge. They can also decide whether to operate the solution in the Efecte cloud or their private cloud. In this way, Efecte ensures that all customers benefit from the strict European data protection standards and comply with compliance guidelines. Efecte supports the latest ITIL 4 guidelines, giving customers out-of-the-box access to industry-recognized best practices. Description
  • 44. Partner Ecosystem Updates IT Shades Engage & Enable Logz.io Announces Strategic Partnership with Microsoft to Rapidly Accelerate Cloud-Native Application Monitoring For any queries, Please write to marketing@itshades.com 35 Logz.io, a leading open source observability platform for modern DevOps teams announced a new strategic partnership with Microsoft Azure to streamline monitoring and observability workflows for cloud developers. Azure users can now deploy the Logz.io platform directly from the Azure Console with the click of a button. The seamless integration between Azure and Logz.io delivers visibility and monitoring for enterprise organizations developing applications on Azure, providing the specific information needed to streamline code development and achieve business agility. Logz.io’s unique approach to monitoring and observability combines the best open source tools – ELK, Prometheus, and Jaeger – onto a scalable platform with added enterprise grade features like Alerts, reports, enhanced data segregation, and security. The Azure framework and product integration with Logz.io enables engineers building and maintaining applications in Azure to use these popular open source capabilities with even greater ease and less friction. By enabling engineers and IT operations pros to rapidly collect, analyze, and visualize their observability data in a centralized manner, Logz.io provides the critical visibility needed to reduce response time and optimize use of engineering resources – processing huge volumes of information to extract meaningful performance insights. This importantly enables organizations to answer technical and business queries on the fly, and more easily monitor distributed, complex, containerized cloud environments. Description
  • 45. Partner Ecosystem Updates IT Shades Engage & Enable Radiology Partners Goes Live with Onit Enterprise Legal Management and Legal Service Requests in 90 Days For any queries, Please write to marketing@itshades.com 36 Onit, Inc., a leading provider of enterprise workflow and artificial intelligence platforms and solutions for corporate legal departments announced that Radiology Partners, the leader in radiology services and technology, is now using Onit’s enterprise legal management (ELM) and legal service request software. By leveraging Onit’s technology and working with Consilio, Radiology Partners went live in just three months. Radiology Partners is the largest radiology practice in the U.S., serving more than 3,400 hospitals and other health care facilities across the nation. The collaboration was the vision of Radiology Partners’ Chief Legal Officer Joseph Schohl, who identified an opportunity to increase efficiency and insight for the corporate legal department. The quick deployment resulted from a true partnership between Radiology Partners, Onit and Consilio. The Radiology Partners team had a deep knowledge of their business and the inner workings of their legacy systems, plus the support from the legal department’s leadership team. Onit provided flexible, future-proof technology, and Consilio applied its vast expertise in Onit’s platforms and solutions and understanding of best practices and requirements, thereby translating them into a comprehensive technical solution. Description
  • 46. Partner Ecosystem Updates IT Shades Engage & Enable Onit Partners with Sterling Analytics to Offer Third-Party Legal Invoice Review For any queries, Please write to marketing@itshades.com 37 Onit, Inc., a leading provider of enterprise workflow and artificial intelligence platforms and solutions, including enterprise legal management, contract lifecycle management and business process automation announced that it has entered into a strategic alliance with Sterling Analytics, the premier bill review service in the United States, to offer third-party legal invoice review for corporate legal departments of all sizes. With this partnership, Onit’s Fortune 500 customers and prospects can strengthen and augment their invoice review with an attorney-based consultancy that evaluates more than $2 billion in legal spend annually. Technology, including billing rules and artificial intelligence, has made tremendous strides in identifying potentially noncompliant charges. However, there will always be gray areas that need additional review. Corporate legal departments, often tasked to do more with fewer resources, can now outsource that review to experts in the field. Description
  • 47. Partner Ecosystem Updates IT Shades Engage & Enable Galvanize and Waymark Tech Partner to Modernize GRC Programs with Automated Regulatory Compliance For any queries, Please write to marketing@itshades.com 38 Galvanize a Diligent brand and the global leader in SaaS governance risk and compliance (GRC) software announces a strategic partnership with Waymark Tech, a UK-based regulatory technology firm providing global regulatory insight and analytics to private and public sectors. The partnership will expand the regulatory content and capabilities available in Galvanize’s AI-powered HighBond platform, further reducing costs and risks for its customers. To manage risk effectively, compliance managers must keep up with ever-evolving regulatory requirements and changes. Waymark offers real-time updated datasets for compliance teams to review and triage regulatory alerts. Through the partnership, HighBond users will have access to Waymark’s Horizon Scanner, a unified source for all regulatory news that saves hours of daily manual effort in compliance teams, and Obligation Identification, which uses proprietary AI to identify, extract and track obligations to quickly focus on those most relevant to a business. The tools will be fully integrated into the HighBond platform, giving users assurance that their programs consistently meet all regulatory standards. Description
  • 48. Partner Ecosystem Updates IT Shades Engage & Enable Red Hat and Nutanix Announce Strategic Partnership to Deliver Open Hybrid Multicloud Solutions For any queries, Please write to marketing@itshades.com 39 Red Hat, the world’s leading provider of enterprise open source solutions, and Nutanix (NASDAQ: NTNX), a leader in hybrid multi cloud computing announced a strategic partnership to enable a powerful solution for building, scaling and managing cloud-native applications on-premises and in hybrid clouds. The collaboration brings together industry-leading technologies, enabling installation, interoperability and management of Red Hat OpenShift and Red Hat Enterprise Linux with Nutanix Cloud Platform, including Nutanix AOS and AHV. Key elements of the partnership include: • Red Hat OpenShift as the preferred choice for enterprise full stack Kubernetes on Nutanix Cloud Platform.Customers looking to run Red Hat Enterprise Linux and Red Hat OpenShift on hyperconverged infrastructure (HCI) will be able to use an industry-leading cloud platform from Nutanix, which includes both Nutanix AOS and AHV. • Nutanix Cloud Platform is now a preferred choice for HCI for Red Hat Enterprise Linux and Red Hat OpenShift.This will enable customers to deploy virtualized and containerized workloads on a hyperconverged infrastructure, building on the combined benefits of Red Hat’s open hybrid cloud technologies and Nutanix’s hyperconverged offerings. Nutanix AHV is now a Red Hat certified hypervisor enabling full support for Red Hat Enterprise Linux and OpenShift on Nutanix Cloud Platform. The certification of the Nutanix built-in hypervisor, AHV, for Red Hat Enterprise Linux and OpenShift offers enterprise customers a simplified full stack solution for their containerized and virtualized cloud-native applications. This certification delivers Red Hat customers additional choice in hypervisor deployments, especially as many organizations explore innovative, modern virtualization technologies. Description
  • 49. Partner Ecosystem Updates IT Shades Engage & Enable Kofax and Coforce Deliver Intelligent Automation to Digitally Transform the Education Sector For any queries, Please write to marketing@itshades.com 40 Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, and platinum partner Coforce of Ede, Netherlands announce they’re partnering to help digitally transform the education sector. Coforce is also working with iPM Partners on this solution to ultimately help educational institutions implement Robotic Process Automation (RPA) software to automate myriad manual, time consuming and expensive manual workflows common in the education sector – enabling more streamlined, cost-efficient operations. Educational institutions are increasingly turning to Coforce, which has built a strong track record of RPAsuccesses. Coforce, an RPAspecialist active in a number of sectors, uses Kofax RPA and Kofax TotalAgility® software to provide customers with scalable solutions and support of their automation use-cases. For instance, ROC Midden-Nederland and other Dutch educational institutions are actively rolling out Kofax RPA as a Digital Teaching Assistant within their respective organizations. ROC Midden-Nederland is looking beyond individual automation projects, examining how RPA technology can play a strategic, organization-wide role at scale. The Kofax/Coforce enhanced partnership is enabling customers to scale automation quickly. Within a one-year period, more than five primary processes were automated using Digital Teaching Assistants including: • The registration process for new students • Absence registration or absence administration • Student tracking system and associated administration • Scheduling lessons and teachers more efficiently • Onboarding and registering new employees • Invoice processing and administrative mail workflows Description
  • 50. Partner Ecosystem Updates IT Shades Engage & Enable Kofax and Coforce Deliver Intelligent Automation to Digitally Transform the Education Sector For any queries, Please write to marketing@itshades.com 41 USU Group, a leading provider of IT solutions and services, has announced a New York-based advertising and software company (The “Customer”) has signed a perpetual agreement to use USU Software Asset Management for Oracle optimization. The Customer believes the Oracle optimization results uncovered by USU during their Pilot will deliver immediate ROI. Maintaining an accurate overview of its software estate is challenging for a global organization. With annual revenue of $200-300 million, the Customer employs 1,200 people across 20 global offices and provides brands with an end-to-end advertising platform across media channels. With 150 Oracle instances, the Customer wanted to improve its Oracle license management, while lowering potential compliance risk by its development team. After an in-depth evaluation of four major SAM vendors whose options spanned from complete service engagement outsourcing to acquiring a tool, The Customer selected USU to meet its complex Oracle license management needs. Self-sufficiency and the ability to optimize their Oracle license positions at any given time were key decision factors. USU Software Asset Management provides end-to-end Oracle optimization, from trusted discovery results to a reliable compliance position. It is verified by Oracle for its accurate audit-ready data collection of Oracle Database, Database Options, and most recently Fusion Middleware products such as WebLogic, Oracle Application Server, and Oracle Business Intelligence. The specialized USU solution is also independently certified by The ITAM Review for Oracle Database performance. Description
  • 51. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Miscellaneous Updates Agile & AI Operations Industry
  • 52. Miscellaneous Updates IT Shades Engage & Enable BMC Renews Commitment to Customer and Partner Success with New Go-To-Market Model For any queries, Please write to marketing@itshades.com 42 BMC, a global leader in software solutions for the Autonomous Digital Enterprise, announced global sales leadership for its new Go-To-Market (GTM) model to increase focus on customer and partner success. Two veteran leaders are spearheading this effort with Jeff Hardy, Vice President of Americas Sales, leading the Americas business and Paul Cant, Vice President of International Sales, leading the International business. In response to an increasingly rapid rate of change in global markets, leadership for the newly formed International region has been established alongside the Americas region's leadership to better address local, regional, and global customer and partner needs and opportunities. Both Cant and Hardy will help customers and channel partners realize value from the BMC portfolio of modern solutions, which offer speed, agility, and efficiency to tackle business challenges in the areas of Digital Service Management, Automation, DevOps, cybersecurity, and AIOps from mainframe to cloud to Edge. Cant has held sales leadership positions across many geographies for more than 25 years, providing him with a deep understanding of how to scale an international business to meet customers' business and digital transformation challenges. Hardy's leadership of North American business has driven consistent year-over-year growth by driving customer acquisition, adoption, and value realization. That focus will now extend across BMC's rapidly expanding Latin America business where BMC expects to solidify its position as the partner of choice for customers seeking to become an Autonomous Digital Enterprise (ADE). Description
  • 53. Miscellaneous Updates IT Shades Engage & Enable Kofax Named to Carahsoft ITES-SW2 Contract to Support U.S. Army Enterprise Infrastructure Goals For any queries, Please write to marketing@itshades.com 43 Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation announced that it has been named a manufacturer on the Information Technology Enterprise Solutions – Software 2 (ITES-SW2) contract for the U.S. Army Computer Hardware Enterprise Software and Solutions (CHESS). This contract is held by Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, and is effective through August 30, 2025. Access to Kofax’s solutions via this contract will support the U.S. Army’s digital transformation initiatives, allowing it to harness automation in order to cut costs and drive efficiencies. ITES-SW2 is a firm-fixed price, indefinite delivery/indefinite quantity contract vehicle for commercial off-the-shelf software products and related services and hardware. The contract has no fees, and ordering is open to all Army, DoD and Federal agencies and authorized systems integrators on a worldwide basis. Under this contract, Carahsoft provides software, software maintenance and ancillary services from Kofax to support Federal agencies’ enterprise infrastructure goals. Kofax software, software maintenance and ancillary services are available through Carahsoft’s ITES-SW2 Contract W52P1J-20-D-0042. Description
  • 54. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Follow us on social media by clickling below: www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades www.twitter.com/it_shades w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - I h Q w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - I h Q w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - I h Q w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - I h Q w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - I h Q w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - I h Q w w w . y o u t u b e . c o m / c h a n n e l / U C m f V P K O Q 2 I M E Q Q W 2 5 P 4 - 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