Broadridge Reports First Quarter Fiscal 2020 Results

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I-Bytes
Business Services
November Edition 2019
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates................................................................................................................................................19
3. Rewards and Recognition Updates..................................................................................................................27
4. Customer Success Updates................................................................................................................................37
5. Partnership Ecosystem Updates.......................................................................................................................44
6. Miscellaneous Updates.......................................................................................................................................49
7. Event Updates.....................................................................................................................................................50

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Financial, M & A Updates
Business Services Industry

Financial, M&A Updates
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Alliance Data (USA) Reports Third Quarter 2019 Results
• Revenue increased 1 percent to $1.44 billion as compared to the third
quarter of 2018, while EPS decreased to $2.41 for the third quarter of
2019.
• Card Services: Revenue increased 3 percent to $1.19 billion, while
adjusted EBITDA, net decreased 21 percent to $328 million.
• LoyaltyOne®: Revenue decreased 6 percent to $246 million, while
adjusted EBITDA, net decreased 8 percent to $58 million for the third
quarter of 2019 compared to the third quarter of 2018.
• Income from continuing operations was negatively affected by
restructuring charges and the loss on the early extinguishment of debt,
which impacted EPS by approximately $1.86.
• Net income was further affected by the after-tax loss on the Epsilon
sale, which negatively impacted net income per diluted share by
approximately $4.45.
• Adjusted EBITDA, net decreased 16 percent to $367 million compared
to $439 million for the third quarter of 2018.
• Core EPS decreased 6 percent to $5.05 for the third quarter of 2019
versus $5.37 in third quarter of 2018.
Executive Commentary
"Material progress has been made in executing our strategic plan and
business transformation initiatives. As expected in Card Services,
our third quarter results reflect performance improvements across
several key metrics, including net charge-offs, credit card and loan
receivables and credit sales. For instance, recent new business wins
contributed 6% to year-over-year growth in reported credit sales.
This represents the first quarter of positive year-over-year
comparisons for this line of business in 2019," commented President
and chief executive officer of Alliance Data.
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Key Financial Highlights

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Broadridge (USA) Enhances Composition Capabilities for Regulatory
Communications
Broadridge Financial Solutions, Inc. a global Fintech leader and part of
the S&P 500® Index, has acquired Appatura Inc., an innovator in
regulatory and marketing content management and automation.
Appatura’s technology and operational capabilities enable clients to
streamline the composition of regulatory and marketing
communications, enabling greater consistency and accuracy in content
through a more automated process, while meeting regulatory
requirements. Appatura serves leading asset managers today, and the
addition of Appatura’s flexible SaaS-based platform and sophisticated
content management will enhance Broadridge’s existing
communications solutions for asset managers and other financial
services clients. Firms will be able to streamline content curation and
assembly and more effectively manage the publishing and dissemination
of material, such as prospectuses, fact sheets, pitch books and other
regulatory and marketing materials.
“Our clients will now have access to enhanced content composition
and management capabilities in a single source platform – enabling
firms to better manage these communications from composition to
distribution,” said Head of Broadridge’s Mutual Fund and Retirement
Solutions business. “This is another example of how Broadridge is
helping asset management and other financial services firms
streamline regulatory and marketing communications in a complex
environment.”
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Broadridge (USA) Completes Acquisition of Fi360
Broadridge Financial Solutions, Inc, a global Fintech leader and part of the S&P 500® Index, has completed its previously
announced acquisition of Fi360, Inc., a leading provider of fiduciary-focused software, data and analytics for financial advisors and
intermediaries across the retirement and wealth ecosystem. The enhanced capabilities will enable Broadridge to support wealth and
retirement advisors as they provide a fiduciary standard of care as compliance requirements evolve, such as the SEC’s Regulation
Best Interest. Expanded data and analytics will also further strengthen Broadridge’s ability to help asset managers gain greater
insight into the retirement market. Fi360 provides fiduciary education, training and technology, including the Accredited Investment
Fiduciary® (AIF®) Designation, a leading fiduciary designation held by over 11,000 advisors. Fi360’s technology enables
broker-dealers to automate compliance procedures and identify at-risk assets and helps investment professionals document
investment processes and evaluate products.Fi360, a fiduciary education, training and technology company, helps financial
intermediaries use prudent fiduciary practices to profitably gather, grow and protect investors’ assets. Since 1999, the firm has
provided financial professionals with the tools necessary to act as a fiduciary in their work with investors. Headquartered in
Pittsburgh, PA, Fi360 is the home of the Accredited Investment Fiduciary® (AIF®) Designation, the Fiduciary Focus Toolkit™ and
the Fi360 Fiduciary Score®. Fi360 is also the parent company of CEFEX.
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Broadridge (USA) Reports First Quarter Fiscal Year 2020 Results
• Total revenues decreased 2% to $949 million from $973 million in the prior year period.
• Recurring fee revenues increased 8% to $623 million from $576 million. The increase in recurring
fee revenues includes 6pts of growth from acquisitions. Organic growth was 2%.
• Event-driven fee revenues decreased $37 million, or 48%, to $40 million, mainly from lower mutual
fund proxy activity.
• Distribution revenues decreased $28 million, or 8%, to $313 million, primarily from the decrease in
event-driven fee revenues.
• Operating income was $73 million, a decrease of $27 million, or 27%. Operating income margin
decreased to 7.7%, compared to 10.3% in the First Quarter 2019.
• Adjusted Operating income was $104 million, a decrease of $19 million, or 16%. Adjusted
Operating income margin decreased to 10.9%, compared to 12.6% for the prior year period.
• The decreases in Operating income and Adjusted Operating income were primarily due to the
decrease in event-driven fee revenues.
• Interest expense, net was $13 million, an increase of $4 million, or 36%, primarily due to an increase
in interest expense from higher borrowings.
• The effective tax rate was 12.4% compared to 14.1% in the First Quarter 2019. The effective tax rate
was impacted by discrete tax items, including excess tax benefits of $6 million, which declined from
$7 million in the First Quarter 2019.
• Net earnings decreased 27% to $56 million and Adjusted Net earnings decreased 15% to $80
million.
• Diluted earnings per share decreased 25% to $0.48, compared to $0.64 in the First Quarter 2019 and
Adjusted earnings per share decreased 14% to $0.68, compared to $0.79 in the First Quarter 2019.
• The decreases in Diluted earnings per share and Adjusted earnings per share were primarily due to
the lower event-driven fee revenues.
"Broadridge reported solid first quarter results and is well-positioned to deliver a strong fiscal
year 2020," saidBroadridge's Chief Executive Officer. "Recurring revenues rose 8% and we
generated record first quarter Closed sales. We also continued to make targeted M&A
investments in each of our core franchises, further positioning us for long-term growth. As
expected, event-driven revenues returned to normalized levels from last year's record first
quarter.We are reaffirming our fiscal year 2020 guidance, including recurring fee revenue growth
of 8-10% and Adjusted EPS growth of 8-12%, Broadridge is well on-track to achieve our
three-year objectives laid out at the 2017 Investor Day, including the high end of our Adjusted
EPS objectives."
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DXC Technology (USA) Acquires Customer Experience Consultancy
Bluleader
DXC Technology, the world’s leading independent, end-to-end IT services
company, announced it has acquired Bluleader, an award-winning
Australian consulting company focused on delivering Customer Experience
(CX) solutions. Bluleader was recently awarded SAP 2019 CX Partner of
the Year ANZ and 2019 CX Partner of the Year APJ.Increasingly, enterprise
clients are seeking a complete view of the customer and competing to
deliver personalized customer experiences as part of their brand promise.
The addition of Bluleader will strengthen DXC’s SAP practice, DXC
Oxygen, and further provide clients with integrated solutions across the
entire SAP Customer Experience portfolio.With customer experience at the
centre of most organizational strategies, this acquisition strengthens DXC’s
ability to help clients acquire and retain customers as well as grow market
share. Bluleader’s CX innovations will be scaled globally to address the
CRM, eCommerce and eMarketing needs of our clients to help them
improve their customers’ experience.
“We are excited about expanding the reach of Bluleader into DXC’s
diversified client base, so that our employees are engaged in interesting,
challenging and career-enhancing projects,” said Managing director,
Bluleader. “This combination will enable us to leverage DXC’s market
presence, intellectual property and expertise to expand the size and scale
of Bluleader as part of DXC Oxygen’s Integrated Practice.”
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DXC Technology (USA) Acquires Virtual Clarity to Accelerate IT
Modernization for Large Scale Enterprise Clients
DXC Technology announced it has acquired the outstanding shares of
Virtual Clarity, a leading provider of IT-as-a-Service (ITaaS) transformation
advisory services with a decade of experience in solving large scale IT
modernization and application migration challenges for clients in the
world’s most demanding, mission-critical environments. The acquisition of
Virtual Clarity further positions DXC as a leading provider of IT
modernization services for applications and infrastructure and strengthens
DXC’s ability to assess, design and manage transformations to cloud.The
addition of Virtual Clarity also builds on DXC’s acquisition earlier this year
of Luxoft as clients increasingly are seeking industry specific application
development and innovation as part of their IT modernization approach.
Founded in 2008, Virtual Clarity is comprised of a blend of enterprise IT
experts with deep knowledge of modern tools, techniques and key
industries – including Financial Services, Health Care, Manufacturing, and
Telecommunications.
“I am excited to welcome Virtual Clarity’s talented team to the DXC
family,” said DXC’s president and CEO. “Virtual Clarity is a solid fit
with our growth strategy with proven expertise in IT transformation and
cloud migration. The company complements and enhances DXC’s
capabilities in cloud, platforms and IT modernization, enabling DXC to
help our clients with their digital transformation journey and improve
their business outcomes.
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FIS (USA) Reports Third Quarter 2019 Results
• On a GAAP basis, revenue increased 35 percent to $2,822 million from $2,084 million
in the prior year period, primarily driven by the July 31, 2019 acquisition of Worldpay.
• Merchant Solutions:Third quarter GAAP revenue increased significantly to $720
million as compared to $50 million in the prior year period, primarily reflecting the
Worldpay acquisition. Organic revenue increased 8 percent over the prior year period.
Adjusted EBITDA margin was 51.5 percent.
• Banking Solutions:Third quarter GAAP revenue increased 4 percent to $1,491 million
as compared to $1,433 million in the prior year period. Organic revenue increased 5
percent over the prior year period. Adjusted EBITDA margin was 43.0 percent.
• Capital Market Solutions:Third quarter GAAP revenue increased 4 percent to $611
million as compared to $589 million in the prior year period. Organic revenue increased
5 percent over the prior year period. Adjusted EBITDA margin was 45.9 percent.
• Net earnings attributable to common stockholders was $154 million for the quarter or
$0.29 per diluted share.
• On an adjusted basis, organic revenue increased 5 percent over the prior year period.
Adjusted EBITDA margin expanded 350 basis points over the prior year period to 42.2
percent.
• Adjusted net earnings was $751 million or $1.43 per diluted share.
“FIS’ results this quarter exceeded our expectations; demonstrating strong growth
across the entire enterprise,” said FIS chairman, president and chief executive
officer. “We are pleased by the robust demand for our new merchant offerings and
are making early progress against our synergy targets and overall integration of
Worldpay. These successes combined with the fundamental strength of our business
model and ongoing sales success give us confidence that we are well positioned to
drive further value for our clients and shareholders.”
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FLEETCOR (USA) Reports Third Quarter 2019
Financial Results
• Total revenues increased 10% to $681.0 million in the third quarter of 2019,
compared to $619.6 million in the third quarter of 2018.
• Net income increased 43% to $225.8 million in the third quarter of 2019,
compared to $157.7 million in the third quarter of 2018. The third quarter of
2018 results included a $23 million true-up charge to income taxes related to
the transition tax liability originally recorded at the end of 2017 in connection
with US tax reform.
• Net income per diluted share increased 46% to $2.49 in the third quarter of
2019, compared to $1.71 per diluted share in the third quarter of 2018. The
third quarter of 2018 results included a true-up to income taxes related to the
transitional tax adjustment for the US tax reform in 2017 of approximately
$0.26.
• Adjusted net income1 increased 14% to $280.6 million in the third quarter of
2019, compared to $246.6 million in the third quarter of 2018.
• Adjusted net income per diluted share1 increased 16% to $3.10 in the third
quarter of 2019, compared to $2.68 per diluted share in the third quarter of
2018.
“The third quarter was another great quarter for the Company. During the
quarter, our revenues and profits finished above our expectations, with
adjusted net income per diluted share of $3.10, which was $0.05 above the
midpoint of our guidance for the quarter. Organic revenue growth was 11%
overall, driven by strong double-digit growth rates in corporate payments,
tolls and lodging, in addition to the fuel category, which finished up 10%,”
said Chairman and chief executive officer, FLEETCOR Technologies, Inc.
“In early October we completed a tuck–in acquisition in our lodging
business, which will broaden our business into the airline segment and
adds international hotel coverage and capabilities. In addition, we have
plenty of liquidity to pursue other acquisition opportunities as well as share
buy backs.”
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Global Payments (USA) Reports Results for Third Quarter 2019
and Increases 2019 Outlook
• GAAP revenues were $1.106 billion, compared to $857.7
million in the third quarter of 2018; diluted earnings per share
were $0.54 compared to $1.11 in the prior year; and operating
margin was 15.7% compared to 26.0% in 2018.
• Adjusted net revenue plus network fees grew 27.4% to $1.306
billion, compared to $1.025 billion in 2018.
• Adjusted earnings per share grew 18.1% to $1.70, compared to
$1.44 in 2018.
• Adjusted operating margin expanded 80 basis points to 33.8%.
• Global Payments’ Board of Directors approved a dividend of
$0.195 per share payable December 27, 2019 to shareholders of
record as of December 13, 2019.
“We delivered another terrific quarter of double-digit growth,
continuing our track record of outstanding execution,” said
Chief Executive Officer. “We are also delighted to have closed
our industry defining partnership with TSYS, and our ongoing
integration work provides us with the confidence to now raise
our synergy expectations for the combination.And we are
further advancing our technology-enabled strategies and
solidifying our leadership position in payments globally. Our
new partnerships with Desjardins, one of Canada’s leading
financial institutions, and Citi, among the largest money center
banks globally, validate our pure play payments focus. We
look forward to many more successes at the new Global
Payments with our colleagues and partners.”
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Global Payments (USA) Announces Strategic Partnership with Desjardins
Group in Canada
Global Payments Inc., a leading worldwide provider of payment
technology and software solutions, announced an agreement with
Desjardins Group, the leading cooperative financial group in Canada,
to acquire its existing merchant acquiring business and portfolio of
approximately 40,000 merchants. As part of the transaction, Global
Payments will enter into an exclusive 10-year marketing alliance
agreement under which Desjardins will refer members to Global
Payments for payment technology and acquiring solutions. Desjardins
Group is the sixth largest financial institution in Canada by deposits,
with approximately 1,000 branches and over 7 million members and
clients. Its merchant acquiring business is a leader in Quebec,
providing payment solutions to businesses across a wide range of
verticals.The transaction is expected to close by early 2020, subject to
receipt of regulatory approvals and satisfaction of customary closing
conditions.
"We are delighted to enter into this agreement with Desjardins,
validating the distinctiveness of our pure play payments model and
building on our successful track record of being the partner of
choice for leading financial institutions globally," said President
and Chief Operating Officer of Global Payments. "This partnership
will allow us to leverage the breadth and depth of our technology
solutions, local and worldwide payments expertise, modern
architecture and comprehensive distribution in Canada to provide
best-in-class service to Desjardins’ members.”
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ISS (Denmark): Strong organic growth. Outlook for operating
margin and free cash flow reduced.
• Revenue increased by 6.3% in the first nine months of 2019 and 8.9% in Q3 (Q2 2019: 5.0%).
• Organic growth of 6.8% in the first nine months of 2019 and 8.4% in Q3 (Q2 2019: 5.8%) was
driven by the launch of the Deutsche Telekom contract, strong commercial momentum with a high
level of key account contract wins, extensions and expansions as well as projects and above-base
work. Organic growth from key accounts was 9.7% in the first nine months of 2019 and 12.9% in Q3,
representing 62% of Group revenue (H1 2019: 61%).
• On 1 July 2019, Deutsche Telekom, the single largest contract in ISS history, was launched on time
across all sites, hereby driving close to 4% organic growth in Q3. The operational stabilisation
following the launch is progressing and is expected to be completed in the coming months. On that
basis, contract revenue and profitability expectations for 2019 remain unchanged.
The 2019 outlook for organic growth remains unchanged from our Q2 Interim Report 2019,
whereas outlook for operating margin and free cash flow is adjusted:
• Organic growth expectations for 2019 remain unchanged at 6.5%-7.5%, and we are on track to
deliver organic growth of more than 4% in 2020.
• Operating margin is, however, negatively impacted by delayed operational improvements in France.
In addition, one loss-making contract in Denmark and one in Hong Kong are not recovering according
to plan, which is expected to require a one-off provision for onerous contracts. As a result, the outlook
for operating margin for 2019 is adjusted to above 4.2% (previously 5.0%-5.1%). In 2020, we expect
operating margin to be around 5.0%.
• Medium-term targets remain unchanged with 4%-6% organic growth, around 5.5% operating
margin and around DKK 3.0 billion in free cash flow.
Group CEO, ISS A/S, said:“Our organic growth of 6.8% in the first nine months of 2019 was
underpinned by our strengthening key account focus. However, the need to reduce our 2019
outlook for both operating margin and cash flow is clearly disappointing. Our execution has
proven unsatisfactory in a few areas leading to an operational shortfall, hereby triggering some
negative one-off items impacting 2019. Our strategic choices are right, but our level of ambition
and our desired pace of change, in hindsight, have proven too ambitious. We have overstretched
ourselves. This will change. We will take an additional 12 months to complete our investment
programme and we will launch an efficiency plan. This will reduce both risk and cost. Whilst
margin and cash flow expectations for 2019 are now significantly reduced, we expect a strong
recovery in 2020. Our medium-term outlook is delayed by 12 months, but otherwise unchanged.”
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Johnson Controls(Ireland) to acquire Synchrony from Siemens
Johnson Controls announced that it will acquire Synchrony, a global leader in
the development of Active Magnetic Bearing (AMB) technology. Based in
Roanoke, Virginia, Synchrony is part of Siemens Gas and Power. The
acquisition, which closed Nov. 1, will enable Johnson Controls to improve the
performance of its centrifugal chiller products, which rely on magnetic
bearings to boost energy efficiency, improve reliability and reduce
maintenance costs, among other benefits.As part of the acquisition, Johnson
Controls will obtain all of Synchrony’s products and intellectual property. In
addition to magnetic bearings, those products include motors and drives,
generators and advanced AMB monitoring software.In 2016, Johnson
Controls and Synchrony partnered to develop the YORK® YZ magnetic
bearing centrifugal chiller. Launched in early 2018, the YZ is the first chiller
fully optimized for ultimate performance, with a next generation low-global
warming potential refrigerant, R-1233zd(E). Since its launch, the YZ chiller
has won several industry awards, including the 2019 AHR Innovation Award
in the cooling category.
“This acquisition will allow us to access untapped benefits in performance
and efficiency that will competitively position our chiller products for
years to come,” said Vice president, product engineering, global chiller
products, Johnson Controls.
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ManpowerGroup (USA) Reports 3rd Quarter 2019 Results
• Reported net earnings of $2.42 per diluted share for the three months
ended September 30, 2019 compared to $2.43 per diluted share in the
prior year period.
• Net earnings in the quarter were $146.1 million compared to $158.0
million a year earlier. Revenues for the third quarter were $5.2 billion, a
3% decline from the prior year period.
• The current year quarter included a non-cash accounting gain related to
the July 10, 2019 initial public offering on the Hong Kong Stock
Exchange of our joint venture in Greater China, ManpowerGroup
Greater China Limited (Greater China IPO). The Greater China IPO
resulted in the deconsolidation of this business and the non-cash gain
increased earnings per share by 50 cents.
• Financial results in the quarter were also impacted by the stronger U.S.
dollar relative to foreign currencies compared to the prior year period.
On a constant currency basis, revenues were flat. On a constant currency
basis, net earnings per diluted share increased 3% and decreased 18%,
excluding the impact of the gain from the Greater China IPO. Earnings
per share in the quarter were negatively impacted 7 cents by changes in
foreign currencies compared to the prior year.
ManpowerGroup Chairman & CEO, said, "The global economic
environment continues to be uncertain, leading to uneven market
conditions as economic growth slows but labor markets remain tight
and skills shortages high. This was evident in our third quarter results
and despite headwinds in Europe, many of our markets achieved
good profitable growth, with the US, the UK, Japan, Norway, Spain
and Canada leading the way."
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Moody’s (USA) to Acquire Minority Stake in SynTao Green Finance
Moody’s Corporation announced that it will acquire a minority stake in SynTao
Green Finance (STGF), a leading provider of environmental, social and governance
(ESG) data and analytics based in and serving China. STGF provides ESG data and
ratings, green bond verification, and green finance solutions to financial institutions
and corporates in China. The company also provides thought leadership on ESG to
policy makers. STGF’s data covers publicly listed Chinese companies, bond issuers
and macro ESG development trends. STGF was the first Chinese signatory joining
the UN Principles for Responsible Investment (UNPRI) as a service provider and the
first Climate Bonds Initiative Approved Verifier in China, and the sole Chinese green
bond verifier within the first advisory council of Green Bond / Social Bond
Principles by International Capital Markets Association (ICMA). It is also the
founder of the China Social Investment Forum.The investment in STGF aligns with
Moody’s ongoing global commitment to promoting transparent standards for
evaluating ESG risks. Locally, the investment strengthens Moody’s presence and
engagement in China and its financial markets, with a focus on supporting long-term,
sustainable growth and contributing to the healthy development of ESG markets.
“Since its founding, STGF has solidified its position in China as a local standard
setter and leading domestic platform for ESG data and analytics. STGF’s
China-specific data sets provide opportunities to enhance Moody’s global ESG
research and data,” said Managing Director, Country Manager for Moody’s
China operations. “Together we will seek to leverage our respective strengths and
capabilities to provide a range of solutions for investor and issuer ESG needs,
including joint research, product development and technical cooperation.”
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Moody's Corporation (USA) Reports Results for Third Quarter
2019
• Revenue for MIS for the third quarter of 2019 was $747 million, up
16% from the prior-year period and above the 10% increase in overall
debt issuance2 due to a favorable mix of debt issuers.
• Corporate finance revenue was $392 million, up 28% from the
prior-year period.
• Structured finance revenue was $105 million, down 8% from the
prior-year period.
• Financial institutions revenue was $121 million, up 1% from the
prior-year period.
• Public, project and infrastructure finance revenue was $120 million, up
21% from the prior-year period.
• Moody's Corporation 3Q19 revenue of $1.2 billion up 15% from 3Q18
• Moody's Investors Service 3Q19 revenue of $747 million, up 16%
from 3Q18; Moody's Analytics revenue of $494 million, up 13%
• 3Q19 diluted EPS of $1.99 increased 25% from 3Q18; adjusted diluted
EPS of $2.15 up 27%1
• FY 2019 diluted EPS and adjusted diluted EPS guidance ranges
increased to $7.20 to $7.35 and $8.05 to $8.20, respectively
"Moody's revenue increased 15% in the third quarter as Moody's
Investors Service benefited from strong corporate and public finance
sector bond issuance amid favorable market conditions. Furthermore,
Moody's Analytics continued to deliver robust performance across all
business lines, particularly in ERS, driven by solid demand for its
analytical solutions," said President and Chief Executive Officer of
Moody's. "In light of stronger than anticipated top-line growth and
disciplined expense management, we are raising our full year 2019
adjusted diluted EPS guidance range to $8.05 to $8.20."
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Rentokil Initial (UK): Acquisition of Florida Pest Control, USA
Rentokil Initial plc announces the acquisition of
Florida Pest Control – a high quality service provider
for commercial and residential customers with 2018
revenues of $66m (£52m). It was ranked 16th in the
PCT Magazine 2019 Top 100 listing of leading US pest
control companies. The deal is expected to complete
later today or shortly thereafter. Based in Gainesville,
Florida Pest Control was established in 1949 and today
employs 600 people in 20 branches throughout central
and northern Florida (including Orlando, Tampa, and
Jacksonville).
CEO of Rentokil Initial plc said:“Florida Pest
Control is a high-quality business with a great
reputation for service delivery. Both companies have
shared values focused on supporting colleagues and
providing a great service for customers, and I’d like
to welcome our new colleagues to Rentokil
Initial.This acquisition is very much in line with our
strategy to acquire pest control businesses that build
customer density and add to our scale in key local
markets and will make a strong contribution towards
our North American revenue and margin targets.”
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Sodexo (France): Solid revenue growth in Fiscal 2019
• Organic revenue growth for the year, at +3.6%, is above the original guidance range of +2 to +3% given in
November 2018 and the revised guidance of “around +3%” in July 2019. The underlying operating profit margin
was in line with our comments in July and at the lower end of the original guidance range (5.5% to 5.7%,
excluding currency impact) at 5.5%.
• On-site Services organic revenue growth of +3.3% has significantly improved relative to previous years
• Benefits & Rewards Services organic revenue growth was +8.5%, well balanced between Europe, Asia and
USA at +8.6% and Latin America at +8.3%.
• The underlying operating margin was stable at 5.5% as published and excluding the currency impact.
Productivity gains compensated investments in growth.
• Other operating income and expenses reached 141 million euro, compared to 131 million euro the previous
year. Restructuring costs amounted to 46 million euro in Fiscal 2019 compared to 42 million euro in Fiscal 2018.
Lower acquisition costs and higher gains on the sale of assets nearly offset higher amortization and depreciation
of acquired intangible assets.
• Reported net profit was 665 million euro, up +2.2%. Basic EPS was 4.56€ up +3.6%, helped by a lower average
share count following the share buy-back program in Fiscal 2018.
• Underlying Net profit totaled 765 million euro, up +8.3%, with underlying EPS at 5.25€, up +10.1%.
• The dividend to be proposed at the Shareholders meeting on January 21, 2020, is 2.90€, up +5.5% on the
previous year, compared to an EPS up +3.6%. As a result, the pay-out is at 64%, or 55% relative to Underlying
EPS.
• Free cash flow reached 907 million euro, representing a strong performance following an exceptional
performance in Fiscal 2018 at 1,076 million euro1 and despite a significant increase in net capex at 415 million,
or 1.9% of revenues, against 298 million euro in the previous year. As a result, cash conversion remained high at
136% vs 165% in Fiscal 2018.
• After taking into account acquisitions and dividends, consolidated net debt at the end of the period was down
slightly to 1,213 million euro compared to 1,260 million euro at August 31, 2018. As a result, the Group’s
financial position remained strong, with a net debt ratio at 0.9, just below the target level of 1-2.
• Acquisitions, net of disposals, amounted to 301 million euro for the year
Commenting on the performance of the year, Sodexo CEO said: “Our Focus on Growth strategic agenda is
working with revenue growth exceeding our expectations in nearly all regions, particularly in North
America. This year we have invested in sales, marketing, training, digital and IT, reinvesting productivity
gains for the greatest impact to structure solid and recurring top line growth. We have also enhanced
execution on certain large contracts and our targeting and signing discipline is improving. Renewed
management vigor at all levels coupled with some key recruitments have helped to positively evolve our
culture and further embed discipline throughout the organization.Although our global retention and
development KPIs are not where we would like them to be, I am convinced that we are on the right path to
better growth over the next few years.”
17

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Verisk (USA) Reports Third-Quarter 2019 Financial Results
• Consolidated revenue was $653 million for the third quarter of 2019,
up 9.0%, and up 7.6% on an organic constant currency (OCC) basis.
• Net income was $33 million for the third quarter of 2019, down 80.2%.
Adjusted EBITDA, a non-GAAP measure, was $309 million, up 9.0%,
and up 7.7% on an OCC basis.
• Diluted earnings per share (diluted EPS) were $0.20 for the third
quarter of 2019; diluted adjusted earnings per share (adjusted EPS), a
non-GAAP measure, were $1.12.
• The Company has recorded a $125 million reserve for litigation
associated with our remote imagery business.
• Net cash provided by operating activities was $214 million for the third
quarter of 2019, down 5.7%. Free cash flow, a non-GAAP measure, was
$153 million, down 10.8%.
• The company paid a cash dividend of 25 cents per share on September
30, 2019. The company’s Board of Directors approved a cash dividend
of 25 cents per share payable on December 31, 2019.
• The Company repurchased $75 million of its shares for the quarter
ended September 30, 2019.
Chairman, president, and CEO said, “I’m pleased to report that
Verisk delivered strong revenue and EBITDA growth in the third
quarter driven by continued strength in our Insurance segment and
solid improvement in Energy and Specialized Markets. We’re
strongly positioned to continue to deliver on our strategies to drive
long-term shareholder value as we focus on serving our customers
while investing in market-leading innovation and in our people.”
18

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Canon (Japan) announces development of the new EOS-1D X Mark III
flagship DSLR camera
19
Solution Description
Canon Inc. announced that development is underway on the EOS-1D X Mark III, the newest entry in the EOS-1 series highly trusted by
professional photographers in such fields as sports and portraiture for its high performance and reliability. The new model will deliver
enhanced image quality, continuous shooting and operability over its predecessor, the EOS-1D X Mark II (released in April 2016).This year
marks the 30th anniversary of the birth of the EOS-1 Series flagship model of Canon cameras, which began in 1989 with the release of the
EOS-1. Based on the original EOS concept of delivering automated performance in accordance with the will of the user the EOS-1 was
designed to meet the most demanding professional needs with state-of-the-art technology, top-class functionality, durability, strength and
reliability.In 2001, Canon released the company's first digital flagship camera, the EOS-1D. Ever since, the camera and its successor model
have delivered high image quality and high-speed continuous shooting along with functionality supported by the highest level of Canon
technology, earning renown from professionals on the front lines of such fields as journalism, sports, commercial and nature
photography.Over the past several decades, Canon has also continued to provide behind-the-scenes support for journalists at sporting events.
With the aim of "capturing and preserving decisive, thrilling moments from top-class athletes and intense competition," Canon has operated
camera support centers at a wide range of sporting events in order to ensure photographers are always ready to capture the action. What's
more, experience and feedback from these professional’s help influence development of future products, enabling the company to continue
providing ever more reliable camera technology.

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Cielo (Brazil) Introduces New “Recruiting Tech Navigator” To Help
Explore the Recruiting Technology Marketplace
20
Cielo, the world's leading strategic Recruitment Process Outsourcing (RPO) partner, announced a new online tool, called the “Recruiting Tech
Navigator.” This site provides talent acquisition (TA) professionals with an interactive database that easily navigates, categorizes and
identifies hundreds of technology solutions on the global market. The recruiting technology marketplace is scaling rapidly as new companies
and products enter the space, driving more than $5 billion in projected investments in 2019. While these technology solutions can help TA
professionals automate, streamline and leverage artificial intelligence in their hiring processes, the dizzying array of capabilities and vendors
can make it difficult for these leaders to understand and choose the right solution that will address their needs. Cielo’s Recruiting Tech
Navigator allows TA leaders to evaluate solutions across the six steps of the hiring process: talent planning, candidate generation, assessment
and matching, selection and offer, onboarding and engagement, and reporting and analytics. Given that TA teams average 17 different
recruiting technology solutions in a given hiring process, this site also includes expert recommendations of which solutions are most
appropriate for which needs based on Cielo’s experience managing hundreds of TA technology platforms worldwide.Cielo understands that
in addition to an organized resource of HR tech vendors and solutions, TA professionals still can feel overwhelmed. As such, Cielo provides
Recruitment Technology Advisory services to help leaders understand which technology ecosystems are right for them based on needs. Cielo
also supports technology implementations, change management and ongoing optimizations to ensure companies get the most out of their
investment.

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DXC Technology (USA) Launches Managed Multi-Cloud Services
Powered by VMware Across All Cloud Environments
21
DXC Technology Launched a multi-cloud orchestration, automation and governance solution that transforms managed services
delivery across any cloud. DXC Managed Multi-Cloud Services powered by VMware provides consistent service management at
scale and enables clients to maximize investments in VMware for a significant multi-cloud competitive advantage. The new cloud
solution was announced here at VMworld Europe. According to IDC, by 2024, some 90% of Global 1000 organizations will have
multi-cloud management strategies that include integrated tools across public and private clouds. DXC Managed Multi-Cloud
Services powered by VMware provides a universal cloud management platform that offers self-service, automation, and continuous
delivery of IT services via an infrastructure-as-code (IaC) model. DXC Managed Multi-Cloud Services powered by VMware
accelerates time to market, automates managed services and asset delivery, and helps optimize costs. The new solution delivers
software defined networking and enables DevSecOps — all with intrinsic security and governance using IaC across multiple clouds
via blueprinting, deployment pipelines, and policies.DXC Managed Multi-Cloud Services powered by VMware eliminates the need
for extensive integration throughout the IT landscape to provide a consistent management and operational experience across VMware
Cloud providers. Leveraging VMware vRealize Automation Cloud, the offering builds upon a proven management stack to deliver
managed services on current and future multi-cloud architectures.

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Expedia Group (USA): Lufthansa NDC content now available to millions
of Egencia travellers
22
Egencia®, the business travel platform from Expedia Group™, announces the launch of a large, multi-country activation of Lufthansa New
Distribution Capability (NDC) content – one of the biggest by any travel management company (TMC) to date. Thousands of Egencia clients, and
millions of Egencia travelers, across ten countries can now access NDC fares from Lufthansa, Europe's largest airline group. With this, Egencia is
the first TMC to offer NDC content at a significant scale. Alongside a broad choice of content, customers can now book fares from Lufthansa
German Airlines, Austrian Airlines and SWISS Airlines. This means travelers have a one-stop-shop to compare, shop, and book flights, while
travel managers can now report on key areas such as policy compliance, travel spend, and duty of care across all fare types.Activation is just one
part of successfully enabling NDC content; servicing and supporting customers effectively and consistently is critical to delivering a great
experience. To this end, over a thousand Egencia travel consultants are trained on Lufthansa's own agent tools, with a focus on delivering high
quality offline support, and a personalized service for customers. There are no changes to existing processes for air bookings, with Egencia
continuing to support all existing customer payment types.As the NDC continues to evolve, content can be scaled quickly and efficiently through
Egencia's travel management platform, ensuring a seamless experience for customers whether they book via desktop, mobile or offline through a
travel consultant. Egencia will also provide NDC content for British Airways beginning in November, and importantly, display NDC and
non-NDC content side by side. This gives customers full visibility and choice on air options, and the ability to mix both types of fares within a
single booking.

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Johnson Controls (Ireland) adds WaveLynx Technologies’ Ethos
Multi-Tech readers to access control portfolio
23
Johnson Controls is introducing the Ethos line of multi-tech contactless access readers from WaveLynx Technologies.
Ethos readers are equipped with a choice of credential technologies, enabling customers to choose migration paths to
deploy secure credentials. WaveLynx Ethos multi-tech contactless access readers feature a modern aesthetic and
state-of-the-art feature set. All Ethos readers are capable of reading legacy Proximity credentials, MIFARE DESFire®
smart card credentials, LEAF enabled smart card credentials and mobile credentials. Ethos readers simultaneously work
with old and new credentials. WaveLynx Ethos Readers are integrated with the Tyco Software House C•CURE 9000
security and event management system, providing 24x7 mission-critical security and safety protection for people,
buildings, and assets. All ET-Series readers, including the ET10 Mullion Mount, ET20 Wall mount and ET25 Keypad
Reader feature OSDP communication with the patented auto-detect feature. This feature allows the reader to automatically
switch from the Wiegand protocol to OSDP when the panel is upgraded to OSDP, with no need to re-wire or re-configure
the reader for OSDP functionality. Secure smart cards or Mobile credentials can be introduced at any time.

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Johnson Controls International (Ireland): Sensormatic Solutions seamlessly combines the power
of a cloud-based analytics platform with exacqVision VMS for smart loss prevention
24
Johnson Controls announced that Sensormatic Solutions, its leading global retail solutions portfolio, offers a powerful
combination of cloud-based Shrink Management as a Service (SMaaS) and exacqVision VMS software to help retailers take loss
prevention to the next level. Retailers can now conveniently access video clips associated to Electronic Article Surveillance
(EAS) alarm events directly from the SMaaS user interface. This seamless integration allows users to quickly view video of EAS
alarm events in one single dashboard, improving efficiency and saving time. Users will also benefit from having 24/7 remote
monitoring of the health status of their video devices through the Sensormatic network of Remote Diagnostic Centers (RDCs).
The integration with exacqVision enables retailers to utilize video associated with shrink events for better forensic analysis and
to manage cases for EAS loss events. The innovative Sensormatic cloud-based SMaaS offering provides device health monitoring
along with predictive analytics to help retailers reduce shrink, improve sales, and optimize staffing. With SMaaS, retailers can
address underlying root causes with better equipment uptime and actionable insights. All connected devices are proactively
monitored by dedicated remote diagnostic specialists to ensure systems are on-line and functioning properly.

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Verisk (USA) Launches Cyber Data Exchange
25
Verisk, a leading data analytics provider, announced the creation of its Cyber Data Exchange, an analytics solution that aggregates cyber insurance data
to help insurers gain insights into the market and improve strategic decision making. Without access to broad-based, credible, and relevant data, many
insurers and professionals in the cyber insurance value chain face serious challenges in making well-informed, strategic decisions about their portfolios,
individual policies, and even which coverages they can confidently offer. Verisk’s Cyber Data Exchange looks to help insurers solve many of these
challenges. The solution allows participating companies to contribute their data to the exchange, where it is aggregated, summarized, and developed
into business intelligence and then returned to these companies through interactive dashboards. Verisk is seeking to broaden the solution further with a
wide range of participants, including managing general agents (MGAs), insurers, reinsurers, and brokers. Several prominent cyber insurers are already
committed to participate.
The Cyber Data Exchange is the latest addition to Verisk’s cyber solutions suite, which includes:
• Advanced cyber risk modeling that identifies aggregation risk sources and portfolio aggregation scenarios to estimate potential portfolio cyber losses
• An InsurTech underwriting solution for issuing cyber policies with increased speed and precision
• A fully developed nationwide insurance program with loss costs based on extensive historical data
• Automated cyber rating updates that can be uploaded electronically into rating systems
• Market analysis tools to help identify opportunities for expansion in the cyber insurance space
• Independent third-party industry loss estimates for cyber risk and cyber catastrophe events

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ADP (USA) Extends Workforce Management Market Leadership with ADP Compliance On
Demand to Help Businesses Meet the Challenges of Overtime and Other Rule Changes
26
ADP®, a leader in the workforce management industry with over 75,000 clients using their time management solutions, announced it has added ADP Compliance
on Demand to its growing portfolio of solutions. ADP’s innovative workforce management solutions are designed to help organizations perform employee
timekeeping, scheduling, attendance and leave management in ways that simplify compliance with wage and hour regulations.The new service allows businesses
to stay informed on every aspect of wage and hour compliance. It includes a comprehensive library of federal, state and local materials, a compliance help desk,
and a community forum for crowd-sourcing opinions and best practices. ADP has teamed up with employment law expert Littler Mendelson to enhance the service
by incorporating the Littler GPS knowledge repository into Compliance on Demand, and by offering access to Littler compliance experts through the helpdesk.
These resources allow businesses to educate themselves and to make important decisions by tapping into the collective expertise of ADP, Littler and the larger
business community.
Compliance on Demand includes:
• An exclusive database of ADP content, with convenient access to legislative updates, webinars, toolkits, posters, sample policies, forms, articles, videos and other
educational materials
• Access to a comprehensive inventory of legislative and regulatory developments, as well as Littler’s comprehensive database of multi-state surveys providing
in-depth information on over 60 employment topics
• An online forum where ADP workforce management clients can post questions and engage with industry colleagues facing similar compliance issues and
questions
• A compliance help desk for consultation as needed or by appointment

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Cielo Client (Brazil) Partners Win Big at 2019 CandE Awards
27
Winners of the 2019 North American Talent Board Candidate Experience (CandE) Awards included four clients of Cielo, the
world’s leading Recruitment Process Outsourcing provider. Cielo partners with organizations to help them take a
candidate-centric approach to their recruiting and hiring processes.
The CandE-winning Cielo clients are:
• Boehringer Ingelheim
• Celanese
• Walgreens
• Waste Management
The CandEs are awarded by Talent Board, who assesses employers’ hiring processes and candidate experiences with two rounds
of comprehensive surveys. Round One captures and evaluates an employer’s recruitment processes and practices that impact
candidate experience. Round Two then surveys a random sampling of the employer’s candidates from 2019 – both those hired
and not hired – to get their perspectives on whether they would refer other job seekers to the organization, reapply themselves,
and how their experience as a job candidate would affect their customer relationship status with the organization.
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Experian (Ireland) voted as top media planning and attribution provider
in Adweek’s inaugural Readers’ Choice: Best of Tech Awards
28
Adweek’s readers voted Experian as the top advertising and marketing technology provider for media planning and attribution. The recognition
was part of Adweek’s inaugural Readers’ Choice: Best of Tech awards, which asked readers to vote on solutions providers across 24 advertising
and marketing technology categories.Experian offers a host of media planning, measurement and response attribution solutions that allow
marketers to gain data-driven insights into their marketing performance. OmniImpact™ is Experian’s powerful measurement solution that enables
marketers to quickly gain access to powerful insights that improve their marketing strategy and influence future campaigns. In addition, Experian
offers solutions designed for specific industries, such as OmniImpact for Automotive and OmniImpact for Financial Services.
OmniImpact offers the following features:
• A progressive measurement strategy, meaning you can grow from one solution to the next depending on your comfort level
• Both closed loop and multi-channel measurement for television, digital, email and direct mail
• A rich interactive dashboard that allows you to export for your own data analytics and modeling needs
• CMO Worthy reports that link actual sales to campaign viewing data
• Experian’s best-in-class data to add actionable insight to your results
Additionally, OmniActivation Strategic Services provides marketers with fully managed, data-driven digital campaigns across online, mobile and
social. The process begins with audience segmentation and ends with post-campaign, closed-loop measurement.
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FIS (USA) Ranked First by Chartis and Energy Risk Magazine for
Energy Risk Management Solutions
29
Financial technology leader FIS™ announced that it has been ranked first in the inaugural Chartis Research Energy25 report. Produced in
conjunction with Energy Risk Magazine, the Chartis Research Energy25 report ranks the top global providers of risk management technology
solutions for the energy industry. In addition to receiving the top overall ranking, FIS ranked first in the report’s “Core Technology,”
“Functionality” and “Market Presence” categories.FIS is a leading provider of technology solutions for merchants, banks and capital markets
firms globally. Our 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise
and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior
experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company and is a member of Standard &
Poor’s 500® Index.Chartis Research is the leading provider of research and analysis on the global market for risk technology. It is part of
Infopro Digital, which owns market-leading brands such as Risk and WatersTechnology. Chartis’ goal is to support enterprises as they drive
business performance through improved risk management, corporate governance and compliance, and to help clients make informed
technology and business decisions by providing in-depth analysis and actionable advice on virtually all aspects of risk technology.
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FIS (USA) Earns Top Spot in Chartis RiskTech100® for Fifth
Consecutive Year
30
For the fifth consecutive year, financial technology leader FIS™ has received the number one ranking in the Chartis
RiskTech100®. Compiled by leading industry research group Chartis Research, the RiskTech100® ranks the world’s top
100 providers of risk management and compliance technology solutions. In addition to receiving the top spot in the 2020
rankings, FIS ranked first in the categories of Market Presence, Functionality, Insurance, IFRS 17, Energy Trading
(Applications), Front Office Risk Management and Sell-Side.FIS recently ranked first for its energy risk management
solutions in the Chartis Research Energy25 report and was named a category leader in two Chartis reports that rank
solution providers of sell-side risk management technology and IFRS 17 insurance accounting reporting solutions.FIS is
a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our 55,000 people are
dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven
insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior
experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company and is a member
of Standard & Poor’s 500® Index.
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Johnson Controls (Ireland) wins five honors in the 2019 Brandon Hall
Group Human Capital Management Excellence Awards
31
Johnson Controls announced it has been awarded five honors for leadership, training and development from the Brandon Hall Group in its
prestigious 2019 Human Capital Management (HCM) Excellence Awards. Johnson Controls was recognized for its innovative learning
solutions and sales training programs that help improve the human capital management space, achieve results and provide meaningful careers
for those looking to power their customers’ missions.
Below is a full list of Johnson Controls 2019 Brandon Hall Group Excellence Awards:
• Silver in the category of Best Advance in Senior Management Training for Johnson Controls Leadership Edge (JCLE) Advances Senior
Leaders Through Innovation, Strategic Leadership Development and Networking
• Silver in the category of Best Use of Blended Learning for Johnson Controls Leadership Edge (JCLE) Enhances Senior Leader Development
Program through Blended Learning
• Silver in the category of Best Use of Simulation and Gamification for YZ Chiller Simulation app
• Bronze in the category of Best Sales Leadership Development Program for Johnson Controls Building Sales Leaders (BSL)
• Bronze in the category of Best Use of Performance Support for uLearn Video Training Platform Unifies Learning and Inspires Knowledge
Sharing to Optimize Employee Performance
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Johnson Controls (Ireland) positioned as a leader in Integrated IoT
Platforms for Smart Buildings
32
Verdantix, an independent research and consulting firm with expertise in environment, health, safety and quality, operational
excellence and smart buildings, released their Green Quadrant IoT Platforms for Smart Buildings 2019 report. Johnson Controls
was positioned as a leader in both IoT platform/application capabilities and momentum for strategic success in the Green
Quadrant. The Green Quadrant graphical analysis was created using a flexible multi-criteria model to categorize and compare
companies’ Integrated IoT platforms and Applications for Smart Buildings based on 21 key capabilities and six metrics gauging
momentum for strategic success. Johnson Controls received a perfect score in the vision and strategy component of the
momentum evaluation, proving its strong commitment to innovative smart building solutions that help power customers’
missions. Johnson Controls Digital Solutions – including Connected Equipment Services, Central Plant Optimization, Enterprise
Management, Digital Vault, Assurance Series, Converged Cyber-physical Security and False Alarm Reduction Service – scored
equal to or above other companies in nearly every category. Capabilities where Johnson Controls scored highest include user
interface, security and asset management and monitoring.
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Paychex (USA) Named to HRExaminer 2020 Watchlist for AI in HR
33
HRExaminer has named Paychex to its 2020 Watchlist for intelligent tools and artificial intelligence in HR. As part of the third annual
report – The 2020 Index of Intelligent Tools in HR Technology – Paychex, Inc., a leading provider of HR, payroll, benefits, and insurance
solutions, appears on the Watchlist for the first time.Paychex Flex® Assistant, the company’s customer-facing service chatbot, can
currently answer 200 questions spanning the Paychex Flex suite – from recruiting and onboarding to engagement and retirement – with
more questions being added as the bot matures. The chatbot also seamlessly integrates with real-time live chat capability, functionality
that connects users with a live Paychex service agent if Paychex Flex Assistant cannot yet answer their question. All chatbot transactions
are visible to the live Paychex service agent, eliminating the need for users to repeat their question to the live agent. Since its introduction
in December 2018, Paychex Flex Assistant has handled more than a half million transactions.Paychex underpins other aspects of the
Paychex Flex architecture with intelligent tools, as well, leveraging AI and machine learning to deliver a more personalized user
experience (UX) for its millions of monthly users. This approach leads to a more predictive UX, as the system learns individual user
preferences over time and makes real-time recommendations for things like a custom dashboard or the user’s learning preferences for
application help.
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SGS (Switzerland) Wins Pwc's Building Public Trust Award 2019 For The
Best Integrated Report In Switzerland
34
SGS has won the prestigious Building Public Trust Award 2019 for the Best Integrated Report in Switzerland,
endorsing the company’s commitment to open, authentic and accessible reporting and communications.
Chosen by an independent jury of experts, SGS was presented with the award at a PwC awards ceremony in
Frankfurt on October 22, 2019. These awards celebrate companies that are making strides to build trust
through their communications and interactions with customers and stakeholders.According to PwC,
Integrated Reporting goes beyond the reporting concept. It mirrors a holistic management and control
approach that motivates companies to anchor key sustainability issues in their strategy and actions, creating
longer term value for customers.Now in its 17th year, the PwC Building Public Trust Award celebrates
organizations who are leading the way in open, authentic and accessible reporting and communications. Their
awards cover all economic sectors and the issues that matter to society.
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SGS (Switzerland) Awards Excipact Certification To Mitsubishi Chemical
Corporation
35
SGS, the leading certification body, has awarded an EXCiPACT GMP certificate to the Mitsubishi Chemical
Corporation Technology Coordination Division site at Uto-shi, Kumamoto in Japan.This certification against the
EXCiPACT GMP standard demonstrates Mitsubishi's commitment to delivering safe, high quality pharmaceutical
excipients to the market. The scope covers Mitsubishi's manufacturing of polyvinyl alcohol used in numerous
pharmaceutical products.SGS and Mitsubishi auditors entered a rigorous assessment process to achieve EXCiPACT
registration. The auditors completed the two-day EXCiPACT Auditor Training Course and post-course examination to
meet the required standard. The certificate issued by SGS was also verified by an independent certification board
before being issued.The EXCiPACT Certification Scheme simplifies pharmaceutical company audits. Since GMP
and/or GDP compliance requires increased audit complexity, this scheme provides simpler methodologies to allow
drug manufacturers to achieve compliance more easily.
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Sodexo (France) receives the Tech for Good prize at the 2019 eCAC40
Awards
36
Sodexo has received the Tech for Good award at the 6th annual eCAC40 Ceremony organized by Les Echos. This award recognizes how
Sodexo’s digital transformation is driving sustainable and responsible growth, especially when it comes to food waste. The eCAC40
evaluates the digital competitiveness of CAC 40 companies, analyzing their digital performance and their ability to transform in this
digital age. Entering the eCAC40 ranking in 2017 as #27, this year Sodexo has strongly progressed, taking the #10 position. Sodexo also
received a special recognition, winning the Tech for Good award. As a leading actor in the food services industry, serving 100 million
people every day, the fight against food waste is a top priority for Sodexo. The company has committed to reducing food waste by 50%
in its entire value chain by 2025. Leveraging technology will be key in reaching this ambitious objective.For instance, Sodexo announced
the global launch of its data-driven food waste prevention program WasteWatch powered by Leanpath in May 2019. Using the program,
Sodexo teams can rapidly and easily capture food waste data, giving clear insights into what is being wasted in their kitchens and why.
With this new understanding, teams can implement targeted operational and behavioral changes to help end avoidable food waste,
whether food waste is generated in the kitchen or by consumers. At the pilot sites, this program has prevented on average 50% of food
being wasted.
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Air Lease Corporation (USA) Announces Lease Placement of Two New
Airbus A330-900neo Aircraft with Delta Air Lines
37
Air Lease Corporation announced long-term lease agreements with Delta Air Lines for two new Airbus A330-900neo
aircraft. The first aircraft is scheduled to deliver to the airline in Fall 2020 and the second aircraft will deliver in early
2021 from ALC’s order book with Airbus.ALC is a leading aircraft leasing company based in Los Angeles, California
that has airline customers throughout the world. ALC and its team of dedicated and experienced professionals are
principally engaged in purchasing commercial aircraft and leasing them to its airline customers worldwide through
customized aircraft leasing and financing solutions. ALC routinely posts information that may be important to
investors in the “Investors” section of ALC’s website at www.airleasecorp.com. Investors and potential investors are
encouraged to consult the ALC website regularly for important information about ALC.Delta Air Linesis the U.S.
global airline leader in products, services, innovation, reliability and customer experience. Powered by its 80,000
people around the world, Delta continues to invest billions in its people, delivering a world-class travel experience and
generating industry-leading shareholder returns. With its constant drive to invest, innovate and expand, Delta today is
the world’s No. 1 airline by total revenues.
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DXC Technology (USA) and smartShift Announce Agreement to Accelerate
and De-risk Customers’ Path to S/4HANA
38
DXC Technology announced an agreement with smartShift Technologies to enable SAP customers to modernize,
migrate and manage their SAP systems in the hyperscale cloud. The new agreement allows DXC to leverage
smartShift’s automation platform and deliver accelerated migrations to S/4HANA. SAP customers gain an
unparalleled, automated, end-to-end solution to safely and quickly migrate and modernize their SAP applications
and infrastructure – a significant step towards their digital transformation. Powered by smartShift’s unique
Intelligent Automation Platform, DXC will offer customers a way to migrate to S/4HANA that can potentially
greatly reduce the time, cost and risk associated with these projects.smartShift’s automation capabilities
complement DXC’s end-to-end services to offer customers the ability to move to S/4HANA and migrate to
hyperscale cloud infrastructure, DXC and smartShift’s combined services are offered in a variety of different ways
to meet the needs of customers around the globe. Customers can engage on a single project, use automation on a
subscription basis, or have DXC and smartShift migrate, modernize and manage the system on an ongoing basis.
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TMF Group Chooses FIS’ (USA) Private Equity Solution to Serve
Expanded Customer Base After Recent Acquisition
39
When TMF Group acquired a major fund servicing organization as part of its growth strategy, the fund administrator, one of
the largest in Europe, chose a powerful asset management system to serve its extended base of business clients. TMF Group
selected the Investran private equity solution from FIS™. Under a significant contract expansion with FIS, TMF Group will
use this award-winning FIS software suite to automate and streamline its front, middle and back office processes and further
enhance operational efficiency, reporting and performance. Headquartered in Amsterdam, TMF Group provides a broad range
of business services including fund administration, human resources, accounting, tax support and payroll for international
business expansion. The firm operates in a highly competitive market and needed to ensure a smooth conversion to its new
technology platform.FIS is a leading provider of technology solutions for merchants, banks and capital markets firms
globally. Our 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep
expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges
and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a Fortune 500® company
and is a member of Standard & Poor’s 500® Index.
Description

IT Shades
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Apple Bank Looks to the Future With Hosted Core Banking Platform
from FIS (USA)
40
FIS™, a global leader in financial services technology, announced that Apple Bank is moving to a hosted modern core
banking platform from FIS as part of a major core transformation program to support its continued growth. With 79
branches and assets of more than $15 billion, Apple Bank is the second-largest state-chartered savings bank in New York
State. Throughout its more than 150-year history, the bank has prided itself on providing high-quality, personalized
products and services to its customers in New York City and surrounding communities. To serve the changing needs of its
customers into the future, Apple Bank wanted to modernize its existing in-house system with a modern core banking
platform that would give it greater flexibility to quickly bring new products to market. The savings bank chose FIS’hosted
IBS core solution to provide a consistent, modern banking experience across its mobile, ATM and branch channels.
Featuring rich digital services along with robust analytics and reporting capabilities, the FIS core platform will enable
Apple Bank to better understand and meet customer needs while streamlining and reducing costs. Because of its open
architecture, the FIS core solution will allow the bank to integrate third-party solutions as part of its innovation strategy.
Description

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Sassevaart Construction Consortium Chooses SGS (Switzerland) To
Perform Quality Assurance For New Terneuzen Lock
41
The New Terneuzen Lock in the Netherlands will ensure better access and smoother flow from the Westerschelde to the Ghent-Terneuzen Canal
and beyond. When it is completed, it will be 427 meters long, 55 meters wide and more than 16 meters deep. As large as the locks in the Panama
Canal, it is expected to be suitable for seagoing vessels up to 366 meters long, 49 meters wide and 15 meters deep. The lock’s gates and bridges
are being built in China by a local team from the Sassevaart construction consortium. Two SGS employees, Frank van Eijnatten and John Nijssen,
are supporting Sassevaart’s China team in matters of quality control and supervising quality control with the manufacturer.This is the fourth major
lock gate project for SGS. Previously, Frank was involved in quality control for the Kieldrecht, or Deurganckdok, lock project in the Waasland port
in Antwerp, Belgium. SGS worked on behalf of the Flemish government, supervising the manufacturer’s quality control in China.Prior to this, SGS
was involved with quality control for the manufacture of sea lock doors for the widening of the Panama Canal. The doors were produced in Italy,
and we worked with a team of Italian colleagues there. In Panama, we took care of quality control for all concrete work and monitored the
project.Following the Waasland Port Project, SGS was selected by OpenIJ consortium to undertake quality assurance of the lock gates at the
IJmulden lock in The Netherlands. Frank and John spent two years working in Mokpo, South Korea, where the project was completed to the
satisfaction of OpenIJ and the Dutch Ministry of Infrastructure and Water Management, who jointly supervised the quality controls.
Description

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Verisk Analytics (USA): Property Damage Appraisers Adopts Xactware’s
Xactimate Solution to Provide Clients with Even Faster Cycle Times
42
Property Damage Appraisers (PDA) has announced its companywide implementation of Xactware’s claims
estimating solution, Xactimate®. Xactware is a Verisk business. PDA will harness Xactimate to enhance and
streamline property claims workflows, increase consistency, and offer clients even shorter cycle times than its
existing five-day service. With nearly half the company’s 600 appraisers Xactimate-certified, each of the
company’s 250-plus offices across the United States now has a team member fully trained to complete all
residential and commercial property claims.Xactimate is Xactware’s property claims solution, empowering
insurance and restoration professionals to estimate a wide range of losses, from minor damage to total losses.
The solution is available on desktop computers, online browsers, or mobile devices, enabling insurers, loss
adjusters, restoration contractors, and specialized service providers to achieve greater speed and accuracy in
their claims handling
Description

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Air Lease Corporation (USA) Announces Lease Placement of Six New
Airbus A321neo Aircraft with China Airlines
43
Air Lease Corporation announced long-term lease agreements with China Airlines for six new Airbus A321neo aircraft. The aircraft will deliver
to the airline beginning in 2021 through 2022 from ALC’s order book with Airbus.ALC is a leading aircraft leasing company based in Los Angeles,
California that has airline customers throughout the world. ALC and its team of dedicated and experienced professionals are principally engaged
in purchasing commercial aircraft and leasing them to its airline customers worldwide through customized aircraft leasing and financing
solutions.China Airlines employs more than 12,000 people worldwide and operates a fleet of 111 aircraft, making it the largest airline by size and
frequency of service in Taiwan. China Airlines is also one of the 19 SkyTeam Alliance member airlines. China Airlines offers passengers access to
an extensive global network of more than 14,500 daily flights to 1,150 destinations in 175 countries. China Airlines is continuing to promote
superior aviation safety as well as eco-friendly, innovative and attentive services that provide travelers with the perfect travel experience. Recent
major international and domestic awards received by China Airlines include: 7/7 Safety Rating from AirlineRatings in Australia, the Taiwanese
civil aviation industry’s top “Golden Flyer Award,” “Best of the Best” Red Dot Award, iF Design Award, Good Design Award from Japan, “Best
Airline of the Year,” “Best Airline in North Asia,” “Best Business Class Seat Design” and “Best Premium Economy” from the U.S.-based Global
Traveler, “Top 10 Premium Business Class” and “Top 10 Economy Class” from the DesignAir, PAX International reader survey’s winner in the
“Outstanding Food Service by a Carrier - Asia” category, and the APEX Award for Publication Excellence for the inflight magazine “Dynasty.”
Description

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Partner Ecosystem Updates

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Expedia Group (USA): Egencia Strengthens Global Footprint, Welcomes
New Travel Partner in Mexico
44
Egencia, Expedia Group's corporate travel brand, announced its collaboration with Villa Tours, one of Mexico's
top travel management companies. With this, Egencia further strengthens its position in Latin America and
enhances its ability to serve global customers from Mexico.The Egencia Global Alliance is a dynamic, strategic
partner network comprised of market-leading local travel management providers offering regional services and
expertise. EGA ensures Egencia customers and their travelers get access to extensive and competitively priced
inventory, receive exceptional local language support, and have a consistent experience worldwide. Together
with EGA, Egencia serves customers in 66 countries around the globe.Villa Tours is the latest travel management
company to join the EGA, bolstering the reach of Egencia in Mexico and serving customers traveling within the
region. The company has over 40 years' experience in corporate travel and 200 travel consultants across the
country.Over the past year, the EGA program has been a key growth driver for Egencia, allowing the company
to provide a better travel management experience to businesses around the world.
Description

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Citi Chooses Global Payments (USA) and PPRO as Partners for its New
Digital Consumer Payments Business
45
Citi’s Treasury and Trade Solutions (TTS) announced that it is entering into additional partnerships to support the development of its forthcoming
consumer payments offering for institutional clients -- Spring by CitiSM. Citi will incorporate Global Payments’ card processing solutions and PPRO’s
access to local payment methods within its holistic offering. The addition of these partners support Citi’s strategy of building a comprehensive consumer
payments solution, integrated with its market leading transaction banking proposition. Announced earlier this year, Spring by Citi will enable digital
commerce for clients by extending Citi’s significant presence and capabilities offered to institutional clients. Leveraging the Mastercard payment
gateway, Spring by Citi will offer institutional merchants the ability to collect from a wide range of payment methods including cards, e-wallets and
new and innovative bank transfers such as Request to Pay, Instant Payments and Open Banking. In turn, their customers will have access to a wide
variety of payment methods of their choice.Institutional merchants are looking for secure, simple, and reliable solutions that are functionally rich to
build lasting relationships with consumers. They’re also looking for global consistency and are continuously seeking ways to enhance payments
acceptance, drive revenue and lower costs.Spring by Citi’s mission is simple: help customer-centric institutions build seamless experiences that increase
sales conversion while mitigating risk. To that end, Spring by Citi brings together varying objectives of corporate treasury, payments and the business,
delivering value to each part of their organization.Citi’s partnership with Global Payments will help institutional clients increase payments acceptance
and optimize local card processing. Global Payments is known for simplifying commerce through their extensive global reach, deep local-market
expertise and cutting-edge payments solutions that position clients for growth.
Description

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Johnson Controls (Ireland) partners with Evolv Technology
46
Johnson Controls announced that they are partnering with Evolv Technology, the leader in free-flow smart threat
detection, to bring increased safety and security to customers looking to prevent active shooter and terrorist threats
at their venues. Evolv Technology’s free-flow weapons-detection systems are powered by the Evolv Cortex AI™
software platform, delivering the industry’s fastest throughput of more than 3,600 people screened per hour and can
quickly distinguish between threats and personal items such as keys, coins, belts and cell phones on their body or in
their bag.A cutting-edge startup, Evolv Technology can be integrated with other technologies, such as video
surveillance and access control, to provide a more complete building-wide solution for multiple industries,
including education, healthcare, financial institutions and entertainment venues. The solution will be available to
distribute and service at more than 200 full-service brick and mortar offices throughout North America, as well as
more than 3,800 service personnel.
Description

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Epson (Japan) and 4D Sensor Forge Capital and Business Ties
47
Seiko Epson Corporation has invested in venture company 4D Sensor Inc., and the parties have entered into a partnership agreement
aimed at creating new value using high-speed 3D measurement technology. 4D Sensor was established as a university startup in 2012 for
the purpose of applying the results of research performed at Wakayama University in Japan for the good of society. Armed with original
technology and measurement methods, 4D Sensor is developing fast, accurate, and practical methods of measuring shape, deformation,
and strain/displacement. It is also developing a one-pitch phase analysis (OPPA*1) method that enables 3D scanning of moving objects.
These technologies are expected to help increase the speed and efficiency of automated production lines in combination with industrial
robots and projectors. Moreover, 4D Sensor's technology for dynamically capturing the strain/displacement of buildings, bridges, and
other large structures, can be combined with Epson's quartz sensors, which capture movements so fine as to be almost imperceptible, to
make the world and its infrastructure safer. Under its Epson 25 Corporate Vision, Epson seeks to accelerate growth by strengthening its
business infrastructure as a manufacturing company; taking maximum advantage of its assets; and engaging in collaboration and open
innovation. Epson sees the development, application, and implementation of high-speed 3D measurement technology as critical for
achieving this vision. Epson and 4D Sensor will combine their respective technologies to capitalize on business synergies as they seek to
address infrastructure safety issues and innovate manufacturing processes.
Description

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Verisk (USA) Developing New Life Insurance Solutions in Collaboration
with PartnerRe
48
Verisk a leading data analytics provider, is developing its new life insurance solutions in collaboration with PartnerRe, a leading
global reinsurer. Verisk’s new solutions use advanced voice analytics and artificial intelligence to transform underwriting and the
customer experience. As part of the effort, PartnerRe will test new technology that can flag potential tobacco usage among life
insurance applicants through an analysis of telephone interviews and applicant data. The solution will help identify individuals
who may need further review or lab testing while enabling the majority of applicants to benefit from accelerated
underwriting.PartnerRe will also collaborate on Verisk’s solution that leverages licensing and marketing data to help uncover life
insurance applicants with risky avocations, such as scuba diving and skydiving.Verisk is a leading data analytics provider serving
customers in insurance, energy and specialized markets, and financial services. Using advanced technologies to collect and
analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations
that are integrated into customer workflows. Verisk offers predictive analytics and decision support solutions to customers in
rating, underwriting, claims, catastrophe and weather risk, global risk analytics, natural resources intelligence, economic
forecasting, and many other fields. Around the world, Verisk helps customers protect people, property, and financial assets.
Description

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Miscellaneous Updates

Miscellaneous Updates
IT Shades
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SGS (Switzerland) Opens State-Of-The-Art Food Testing Laboratory In
Fairfield, New Jersey
49
SGS is pleased to announce the official opening of its new food microbiological testing laboratory in Fairfield, New Jersey
USA.The 2,000 sq. ft. microbiological testing facility utilizes a robust information technology platform to offer food
producers, manufacturers and suppliers a broad spectrum of testing services across every food category.ISO/IEC 17025
accredited by the American Association for Laboratory Accreditation (A2LA), the laboratory's testing services meet the
highest standards for laboratory quality systems, accuracy, reliability and customer service.Fairfield's food
microbiological testing services include:
• Food pathogen testing - DNA and protein-based detection methods
• Rapid food microbiological indicator testing
• Food hygiene testing
The new facility expands SGS's high-quality network of food laboratories across the US, complementing microbiological
testing facilities in Carson, California, North Sioux City, South Dakota and Oklahoma City, Oklahoma.
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Event Updates

Event Updates
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Upcoming Events - Business Services
Conference on the Digital Economy
(CODE)
Conference on the Digital Economy is known for its high quality research programme, and attracts many
top researchers throughout the world, who are engaging in cutting-edge research in the areas of information
systems, strategy and marketing, economics, operations management and computer science. All aspects of
theoretical and empirical research in diverse domains touched by technology are welcome. We are
particularly interested in research on digital transformations in public governance, digital marketing, big
data analytics, digital innovation and entrepreneurship, technology for emerging markets, the IT industry
and IT services. Variety of methods, including econometric analyses, statistical inferences and big data
analytics are also welcome.
Hosted By : ISB
Kolkata, India
27-29 Dec, 2020
https://www.isb.edu/CODE-2019
JM-ISB Research Development Workshop
This workshop will offer knowledge and skills to advanced Ph.D.
students and faculty interested in publishing research on
important real-world marketing questions and problems. The 1.5
day event will involve plenary speakers (JM Editors, Associate
Editors, and ERB members) followed by workshop-style
activities in which participants will have an opportunity to
practice developing and pitching their research ideas to editorial
teams and other participants.
Hosted By : ISB
Hyderabad, India
11-12 Jan, 2020
https://www.isb.edu/ISB-JM-Research-Development-Workshop
Martech SUMMIT 2019
NASSCOM MarTech Summit 2019 will help you navigate into the
future to identify marketing technologies that will drive business and
companies over the next decade. The key theme for this year is
“Beyond 2020: Marketing in the Age of Data, Intelligence and
Experience”. The event brings together practitioners across diverse
industries in the marketing value chain - brand agencies, digital
agencies, new age technology companies, marketers and platforms
powering the next generation of MarTech.
Hosted By : NASSCOM
Mumbai, India
28 Nov, 2019
https://www.nasscom.in/martech/
BUSINESS, COMMERCE & MANAGEMENT
STUDIES CONFERENCE
This platform would like to welcome theoretical, applied and, empirical
research in multidisciplinary areas of business, finance, marketing,
management, accounting, MIS, public administration, economics,
business law, business education, and related fields academicians,
professors, students, and industry practitioners. One of the best parts of
this event is its networking and publishing opportunities filled with
like-minded professionals providing you with many experiences.
Hosted By : BIZCOM
Kuala Lumpur, Malaysia
12-13 Mar, 2020
https://bizcomconference.com/?gclid=CjwKCAiA5JnuBRA-EiwA-0ggPbvArtyIu_XtRss9uRaZOlSUbeJflMBE6yd4xHK_V9tbq3obILHYZBoCTHsQAvD_BwE
IOMA - The WFE's Clearing & Derivatives
Conference
The World Federation of Exchanges is organizing its Annual
IOMA Clearing and Derivatives Conference, hosted by the Malta
Stock Exchange, to be held in Malta, on the 26th and 27th March
2020. Papers accepted will be considered for a special issue of the
Journal of Financial Markets Infrastructures.
Hosted By : INOMICS
California, USA
26-27 Mar, 2020
https://inomics.com/conference/ioma-the-wfes-clearing-derivatives-conference-1407202
Mirdec 15th, Barcelona, Conference on Economics,
Business, Globalization and Social Science
Accounting, Arts, Business and Enterprise, Culture, Heritage and Art,
Demography and Population, Economics, Environment, European
Union, Education, Entrepreneurship, Finance, Food, Gastronomy and
Tourism, Globalization studies, Health, Safety and Security,
International Business, Management, Marketing, Philology and
Language Studies, Social Business, Social Sciences, Tourism,
Teaching, etc.
Hosted By : INOMICS
Barcelona, Spain
27-29 Nov, 2019
https://inomics.com/conference/mirdec-15th-barcelona-conference-on-economics-business-globalization-and-social-science-1401824
50

Broadridge Reports First Quarter Fiscal 2020 Results

Broadridge Reports First Quarter Fiscal 2020 Results

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Broadridge Reports First Quarter Fiscal 2020 Results