I-Bytes Business services Industry

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I-Bytes
Business Services
February Edition 2020
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Table of Contents
1. Financial, M & A Updates..................................................................................................................................1
2. Solution Updates...............................................................................................................................................16
3. Rewards and Recognition Updates.................................................................................................................31
4. Customer Success Updates..............................................................................................................................70
5. Partnership Ecosystem Updates.....................................................................................................................73
6. Miscellaneous...................................................................................................................................................79
7. Event Updates..................................................................................................................................................82

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Financial, M & A Updates
Business Services Industry

Financial, M&A Updates
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Alliance Data (USA) Reports Full-Year 2019 Results
Fourth year result
• Revenue decreased less than 1 percent to $1.46 billion for the fourth quarter of 2019.
• EPS decreased 41 percent to $2.74 for the fourth quarter of 2019, negatively impacted by
($0.65) in restructuring and strategic transaction costs.
• Core EPS decreased 29 percent to $4.12 and adjusted EBITDA, net decreased 39 percent
to $278 million for the fourth quarter of 2019.
• EPS, core EPS and adjusted EBITDA were negatively impacted by a 59 percent decrease
in earnings before taxes at Card Services.
Full year result
• LoyaltyOne®: Constant currency revenue increased 1 percent to $1.08 billion while
constant currency adjusted EBITDA was flat at $253 million for 2019. AIR MILES®
reward miles issued increased less than 1 percent for 2019. Changes to the collector value
proposition during 2019 are expected to stimulate issuance growth in 2020. BrandLoyalty
returned to double-digit adjusted EBITDA growth for the year as a result of better program
mix and cost containment initiatives undertaken in 2019.
• Card Services: Revenue decreased 1 percent to $4.55 billion due to nominal growth in
normalized receivables coupled with a 50 basis points decline in gross yields. Adjusted
EBITDA, net decreased 25 percent to $1.12 billion for 2019, primarily a result of an
additional $90 million negative adjustment to the carrying value of held-for-sale
receivables and a $172 million increase to the loan loss provision, as principal loss rates
stabilized in 2019 as compared to improving in 2018.
• Net principal loss rates were 6.1 percent in 2019, 3 basis points better than 2018, while
delinquency rates increased slightly to 5.8 percent at December 31, 2019 primarily due to
the turn of receivables acquired in the second quarter of 2019.
Executive Commentary
Vice chairman and acting chief executive officer of Alliance Data, commented, "2019
was a transitional year for Alliance Data. While our financial results certainly did not
meet original expectations, we made several strategic changes during the year that
should benefit our future. To list a few:
• Shifted our client base in Card Services toward faster growing companies and
verticals by selling approximately $2.1 billion in non-strategic receivables;
• Simplified our story and returned capital to our shareholders by divesting Epsilon and
Precima (January 2020);
• Streamlined the parent company cost structure eliminating over $100 million in
annual operating costs;
• Changed the leadership and cost structure at LoyaltyOne, which contributed to a 21
percent increase in constant currency adjusted EBITDA for the fourth quarter;
• Extended the debt maturity ladder at the parent company providing liquidity that can
be used to re-invest in the company; and
• Hired a seasoned industry veteran from Citigroup, Ralph Andretta, to lead the
company going forward.
"During 2020, management and the board of directors will continue to evaluate
strategic opportunities to better position the company moving forward."
Description
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Amazon Prime Video Debuts on DISH (USA) Hopper 3
2
Financial highlights for the fourth quarter include:
• Revenue grew more than 7% to $757.5 million as compared to revenue of $705.2 million for the fourth quarter ended December 31, 2018.
• Net income was $140.8 million, or $0.91 per diluted share (EPS), compared to $148.5 million, or $0.96 per diluted share, for the quarter ended
December 31, 2018, primarily due to gains on asset sales in 2018 that did not reoccur in 2019.
• Funds from Operations (FFO) was $289.9 million, or $1.87 per diluted share, reflecting growth of 18% compared to FFO of $245.7 million, or
$1.59 per diluted share, for the fourth quarter ended December 31, 2018.
• FFO in the fourth quarter of $1.87 per diluted share was $0.02 per share greater than the midpoint of the Company’s fourth quarter guidance
provided on October 29, 2019 primarily due to $0.02 per share of greater-than-projected portfolio performance.
• Net income attributable to common shareholders of $511.0 million, or $3.30 per diluted share (EPS), compared to $572.3 million, or $3.70 per
diluted share, for FY 2018, primarily due to $1.06 of gains on asset sales in 2018 that did not reoccur at the same level in 2019, offset primarily by
improved portfolio performance in 2019.
• FFO of $1.1 billion, or $7.01 per diluted share, reflecting 11% growth compared to FFO of $974.5 million, or $6.30 per diluted share, for the year
ended December 31, 2018, primarily due to increases in same property performance and the benefit of developments delivered in 2019.
The Company’s updated guidance for 2020 is:
• Projected EPS for 2020 of $5.91 - $6.09 per diluted share inclusive of $2.37 in expected gains on asset sales that are currently under agreement;
• Projected FFO for 2020 of $7.47 - $7.65 per diluted share, reflecting 8% year-over-year growth at the midpoint.
Description

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Broadridge Reports (USA) Second Quarter and Six Months Fiscal
Year 2020 Results
Financial Results for the Second Quarter Fiscal Year 2020 compared to the Second Quarter Fiscal Year
2019
• Total revenues increased 2% to $969 million from $953 million in the prior year period. Recurring fee
revenues increased 7% to $648 million from $604 million. The increase in recurring fee revenues
includes 6pts of growth from acquisitions. Organic growth was 1.5%. Event-driven fee revenues
decreased $17 million, or 36%, to $31 million, mainly from lower mutual fund proxy activity.
Distribution revenues decreased $6 million, or 2%, to $317 million, primarily from the decrease in
event-driven fee revenues.
• Operating income was $27 million, a decrease of $51 million, or 66%. Operating income margin
decreased to 2.8%, compared to 8.2% for the prior year period. Adjusted Operating income was $94
million, a decrease of $7 million, or 7%. Adjusted Operating income margin decreased to 9.7%,
compared to 10.6% for the prior year period.
• Interest expense, net was $14 million, an increase of $3 million, or 30%, primarily due to an increase in
interest expense from higher borrowings related to acquisitions.
• The effective tax rate was 3.8% compared to 22.4% in the Second Quarter 2019. The effective tax rate
was impacted by discrete tax items relative to pre-tax income, including excess tax benefits of $2.2
million, which increased from $0.8 million in the Second Quarter 2019.
• Net earnings decreased 80% to $10 million and Adjusted Net earnings decreased 7% to $62 million.
Diluted earnings per share decreased 79% to $0.09, compared to $0.42 in the Second Quarter 2019 and
Adjusted earnings per share decreased 5% to $0.53, compared to $0.56 in the Second Quarter 2019. The
decrease in Diluted earnings per share was primarily due to higher acquisition amortization expense,
charges associated with the IBM Private Cloud Agreement, and a decrease in event-driven fee revenues.
The decrease in Adjusted earnings per share was primarily due to a decrease in event-driven fee revenues.
"Broadridge continued to execute well in a mixed quarter. Recurring revenues rose 7% to $648
million, driven by strong revenue from sales as well as contributions from recent acquisitions," said
Chief Executive Officer. Event-driven activity declined 36%, leading to a 5% decline in Adjusted
EPS in a seasonally small quarter. Importantly, demand remains robust with strong Closed sales and
performance by our recent acquisitions. As we enter the more significant second half, we expect a
pick-up in organic growth and full-year Recurring revenue growth of 8-10%. We also expect to
deliver within our 8-12% Adjusted EPS guidance, albeit at the low end. We continue to be well
on-track to achieve the three-year objectives laid out at our 2017 Investor Day, including the high
end of our Adjusted EPS objectives. Broadridge remains very well-positioned for growth, and we
continue to invest in new products and technology to create value."
Description
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Cielo (Brazil) and Josh Bersin Launch Multi-Part Guide to the
Future of Talent Acquisition
Cielo, the world’s leading strategic Recruitment Process Outsourcing partner,
and Josh Bersin, internationally recognized thought leader, educator and analyst
in the global talent market, announce the launch of a new informational series,
“Guide to Talent Acquisition for the Future.” This new series outlines how
organizations should assess and transform their talent acquisition strategies. It
calls upon Bersin’s research and market knowledge, firsthand input from talent
acquisition leaders and the expertise and insight Cielo has gained by providing
recruiting consulting and outsourcing services for clients in a variety of business
sectors over the last 15 years. The six-part guide kicked off January 21 with the
publication of the first piece, “Talent Planning: How to Utilize Market Insights
for Talent Acquisition Efficiency.” Cielo and Bersin produced this series
because they recognized the need for a comprehensive resource that
consolidates talent acquisition insights and techniques in one place. The content
in the guide can help CHROs and other talent leaders develop the future state of
their talent acquisition functions. Each of the six pieces in the series focuses on
a different aspect of the recruiting process that is key to the development and
execution of a successful talent acquisition strategy and features case studies
showcasing real-world examples to put into action.
“In a hyper-competitive market with geopolitical, global economic and
workforce dynamics changing quickly, knowledge is critical for success in
the talent market today,” said CEO and Founder of Cielo. “HR and TA
leaders currently face unprecedented expectations and demands. This guide
will provide inspiration to build a winning strategy and position their team
and themselves for success.”
Description
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FLEETCOR (USA) Reports Fourth Quarter and Fiscal Year 2019
Financial Results
Financial Results for Fourth Quarter of 2019:
GAAP Results
• Total revenues increased 9% to $698.9 million in the fourth quarter of 2019, compared to $643.4 million in
the fourth quarter of 2018.
• Net income decreased 22% to $235.5 million in the fourth quarter of 2019, compared to $302.0 million in the
fourth quarter of 2018. Included in the fourth quarter of 2019, was a gain of approximately $13 million related
to a minority investment and in the fourth quarter of 2018 was a gain of approximately $153 million from the
sale of the Chevron portfolio.
• Net income per diluted share decreased 22% to $2.60 in the fourth quarter of 2019, compared to $3.33 per
diluted share in the fourth quarter of 2018. Included in the fourth quarter of 2019, was a gain of approximately
$13 million related to a minority investment and in the fourth quarter of 2018 was a gain of approximately $153
million from the sale of the Chevron portfolio.
Non-GAAP Results
• Adjusted net income1 increased 14% to $286.4 million in the fourth quarter of 2019, compared to $252.0
million in the fourth quarter of 2018.
• Adjusted net income per diluted share1 increased 14% to $3.17 in the fourth quarter of 2019, compared to
$2.78 per diluted share in the fourth quarter of 2018.
Financial Results for Fiscal Year 2019:
GAAP Results
• Total revenues increased 9% to $2,648.8 million in 2019, compared to $2,433.5 million in 2018.
• Net income increased 10% to $895.1 million in 2019, compared to $811.5 million in 2018.
• Net income per diluted share increased 13% to $9.94 in 2019, compared to $8.81 per diluted share in 2018.
Non-GAAP Results1
• Adjusted net income1 increased 10% to $1,062.1 million in 2019, compared to $969.8 million in 2018.
• Adjusted net income per diluted share1 increased 12% to $11.79 in 2019, compared to $10.53 in 2018.
“Our outlook for 2020 is for organic revenue growth to be in the 9% to 11% range and adjusted net income
to be up approximately 15%. As always there are a number of moving parts to our budget. Some of our
assumptions include the continuation of a soft macro-environment, primarily unfavorable foreign
exchange rates compared to 2019, mostly in Brazil, and market spreads projected to be slightly worse than
the 2019 average. The combined unfavorable revenue impact from these factors is expected to be
approximately $20 million in 2020. In addition, we are making incremental investments in sales and IT to
help drive future growth,” said Chief financial officer, FLEETCOR Technologies, Inc.
Description
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HIS (UK) Markit Reports Fourth Quarter 2019 Results
6
Fourth Quarter 2019 Operating Performance
• Financial Services: Fourth quarter revenue for Financial Services increased $22 million, or 5 percent, to $431 million, and included 6 percent total
organic growth. Fourth quarter Adjusted EBITDA for Financial Services increased $19 million, or 11 percent, to $198 million.
• Transportation: Fourth quarter revenue for Transportation increased $27 million, or 9 percent, to $325 million, and included 9 percent total organic
growth. Fourth quarter Adjusted EBITDA for Transportation increased $19 million, or 16 percent, to $136 million.
• Resources: Fourth quarter revenue for Resources increased $15 million, or 7 percent, to $238 million, and included 3 percent total organic growth.
Fourth quarter Adjusted EBITDA for Resources increased $1 million, or 1 percent, to $100 million.
• Consolidated Markets & Solutions: Fourth quarter revenue for CMS decreased $11 million, or 8 percent, to $128 million, and included 4 percent
total organic growth. Fourth quarter Adjusted EBITDA for CMS decreased $4 million, or 12 percent, to $31 million.
• Net income of $202 million and diluted earnings per share (EPS) of $0.50
• Adjusted EBITDA of $453 million and Adjusted earnings per diluted share of $0.65
• Cash flow from operations of $226 million and free cash flow of $148 million
Description

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Mitsui Fudosan (Japan) makes Maiden Investment into India by Partnering with RMZ Corp to Develop “RMZ Ecoworld
30”, an Office Development in an IT Park in Bangalore with Leasable Floor Area of approx. 3.5 Million sqft
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Mitsui Fudosan Co. Ltd., a leading global real estate company headquartered in Tokyo, announced that it has made its maiden investment in India, through
“RMZ Ecoworld 30”, an office development in Bangalore. The partnership with Millennia Realtors Private Limited, an RMZ Corp Group Company, sees Mitsui
Fudosan holding a 50% share in the project through its Singapore-based subsidiary Mitsui Fudosan Pte. Ltd. India is a market with great potential and consistent
growth forecasts supported by a young and growing population. The project is located in the state capital of Karnataka, Bangalore, a global hub for IT
companies and also known as the “Silicon Valley of India”. Bangalore is a favoured destination by numerous global companies and major Indian corporations
for situating R&D bases and global in-house centers (a base to accumulate support functions for global operations). With a sound industrial base and abundant
employment oppurtunities, the city attracts highly-skilled IT engineers from across India. This large pool of human talent also lends support to the growing
number of Indian startups originating in Bangalore. These factors contribute to growing demand for high-quality office spaces which enable companies to
support and retain outstanding human resources. This project is a large-scale office development comprising four blocks of 12-storeys with total leasable floor
area of approx. 3.5 million ft2(approx. 330,000 m2). The project site is located in southeastern Bangalore, where there is a concentration of IT parks, within
RMZ’s flagship IT park development “RMZ Ecoworld”. Two zones of RMZ Ecoworld are already operational with a leasable floor area of approx. 7 million
ft2(approx. 660,000 m2) housing a community of about 60,000 workers hailing from firms such as global IT companies, financial institutions and consulting
firms. The integrated office development is equipped with many facilities including fine-dining restaurants, food court, clinic, amphitheater and wellness center
which has a gym, swimming pool, tennis court amongst other offerings. The experience of members working in the complex is further enhanced by various
initiatives such as holding worker interaction events and using proprietary apps developed to provide greater convenience to workers.
Description

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Moody’s (USA) Acquires RDC, a Leader in Risk and Compliance
Intelligence, Data and Software
Moody’s Corporation announced that it has agreed to acquire Regulatory DataCorp, a
leading provider of anti-money laundering and know-your-customer data and due diligence
services, for $700 million. The deal complements Moody’s 2017 acquisition of company
data provider Bureau van Dijk, creating a global leader in compliance solutions, BvD’s
fastest-growing business segment. The deal deepens BvD’s information portfolio and
analytical capabilities by adding RDC’s unique, comprehensive dataset. It will also extend
RDC’s global presence to a broader group of financial institutions, corporations, insurance
companies and government agencies served by Moody’s Analytics and BvD. RDC’s
proprietary Global Regulatory Information Database helps companies assess counterparties
through a lens of more than 60 risk types by examining over 120,000 global sources,
including adverse media coverage, politically exposed persons, government sanctions and
regulatory watchlists. RDC’s platform incorporates industry-leading artificial intelligence
for compliance screening to help process customer requests at greater speeds and accuracy
while reducing false positives. The transaction is expected to close in the first quarter of
2020, subject to the satisfaction of customary closing conditions, including the expiration
or termination of any applicable waiting period under the Hart-Scott-Rodino Antitrust
Improvements Act of 1976. The transaction will be funded with a combination of cash on
hand, commercial paper and debt financing. Moody’s expects the acquisition of RDC to
generate approximately $55 million of annualized revenue in 2020, and to be accretive to
earnings per share on an adjusted basis in 2022.
“RDC’s comprehensive data and leading technology are at the forefront of the global
effort to identify sources of counterparty risk and to prevent criminal infiltration of the
financial system,” said Executive Director of the Bureau van Dijk division of Moody's
Analytics. “The addition of RDC’s proprietary data and technology to BvD’s
comprehensive company information offerings provides an industry-leading platform
that will help customers make better informed decisions as they manage AML and
KYC risks and requirements.”
Description
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Prologis (USA) Completes $13 Billion Acquisition of Liberty
Property Trust
Prologis announced that it had completed its acquisition of its all-stock
acquisition of Liberty Property Trust for $13.0 billion, including the
assumption of debt. The Liberty transaction expands Prologis’ presence in
a number of key logistics markets, including Lehigh Valley, Chicago,
Houston, Central PA, New Jersey and Southern California.
The acquisition on an owned and managed basis comprises:
• 108 million square foot logistics operating portfolio
• 4.9 million square feet of logistics development in progress
• 1,748 acres of land for future logistics development with build-out
potential of 20.5 million square feet
• 3.8 million square foot office operating and development portfolio
“We are thrilled to welcome many of Liberty’s talented team members
to Prologis—their expertise and deep market knowledge will further
strengthen our ability to provide industry-leading service to our
customers,” said Chief investment officer Eugene F. Reilly. “We are
also excited to welcome approximately 325 new customers and expand
our relationship with 180 existing Prologis customers.”
Description
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Securitas (Sweden) acquires leading electronic security company in
Spain
Securitas reinforces its leadership position within the electronic security market
in Spain through the acquisition of Techco Security, a leading electronic security
company. The purchase price is estimated to MEUR 22. Techco Security offers
a comprehensive range of integrated security services including installation,
maintenance and remote guarding services as well as access control, electronic
alarm surveillance and fire protection, and supports clients through two
operations centers in Madrid and Barcelona. The company has approximately
520 employees with a strong footprint across Spain and Portugal. Techco
Security’s annual sales was MEUR 50 in 2018. The purchase price is estimated
to MEUR 22. Securitas is leading the transformation of the global security
industry, from traditional guarding to a wide range of protective services,
including on-site, mobile and remote guarding, electronic security, fire and
safety and corporate risk management. In the full year of 2018 security solutions
and electronic security sales represented 20 percent, or approximately BSEK 20,
of total Group sales. Securitas ambition for its security solutions and electronic
security business is to double the size from approximately BSEK 20 in 2018 to
approximately BSEK 40 in 2023.
“We are pleased to welcome Techco Security's clients and team onboard for
an exciting journey together with Securitas. The acquisition represents an
important milestone in the transformation of our company. We will have an
even stronger position in delivering quality electronic security services to
our clients and we will continue growing the business together with the
team”, says Jorge Couto, Divisional President, Security Services
Ibero-America.
Description
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SEGRO (UK) acquires 450-acre Gateway South, Coventry site
SEGRO has completed the purchase of a 450-acre site adjacent to Coventry
Airport as part of its strategy to build scale in its high-quality UK logistics
portfolio. Known as Gateway South, Coventry, the site is located just south of
the city and the A45 with excellent access to a number of motorways including
the M6, M69, M40 and M1. Planning consent has already been secured to
develop 3.7m sq. ft of industrial and warehouse buildings with a gross
development value in excess of £400 million. The development will include
investment to remediate the former sewage works and post-war landfill site,
build new road and drainage infrastructure and create a 230-acre community
park. As part of the land transaction, SEGRO is acquiring all interests in the
Coventry & Warwickshire Development Partnership – the scheme developer
formerly owned by Rigby Group, Roxhill and SEGRO – which enables the
company to take whole ownership of the site. SEGRO expects demand for
high-quality logistics space in the UK to remain strong and has an ambitious
pipeline of opportunities in the East Midlands and along the M1 corridor which
will enable it to grow its long-term footprint in this market.
Director, SEGRO said, “Gateway South, Coventry is truly an excellent
location. It’s well-connected, close to major population centres and it’s one
of a small number of sites that can accommodate our long-term vision of
creating a high-quality industrial and logistics park. We’re pleased to count
some of the biggest names in logistics and industrial amongst our valued
customers. We look forward to engaging with them to make Gateway South,
Coventry a great success in the coming years.”
Description
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Simon Property Group (USA) Reports Fourth Quarter and Full Year
2019 Results
Results for the Year
• Net income attributable to common stockholders was $2.098 billion, or $6.81 per diluted share, as
compared to $2.437 billion, or $7.87 per diluted share in 2018. Results for 2019 include $116.3
million, or $0.33 per diluted share, for a loss on extinguishment of debt related to the redemption of
certain senior notes of Simon Property Group, L.P. The prior year period also included net gains of
$324.4 million, or $0.91 per diluted share, primarily related to disposition activity.
• Funds from Operations ("FFO") was $4.272 billion, or $12.04 per diluted share, as compared to
$4.325 billion, or $12.13 per diluted share, in the prior year period. The 2019 results included the
$0.33 per diluted share loss on the extinguishment of debt. FFO per diluted share, before this $0.33
debt charge, was $12.37, at the high end of the Company's original guidance range for 2019.
• Growth in Comparable FFO per diluted share for the twelve months ended December 31, 2019
was 4.4%.
Results for the Quarter
• Net income attributable to common stockholders was $510.2 million, or $1.66 per diluted share, as
compared to $712.8 million, or $2.30 per diluted share in 2018. Results for the fourth quarter of
2019 include the aforementioned loss on extinguishment of debt of $0.33 per diluted share. The
prior year period included gains of $143.9 million, or $0.40 per diluted share.
• FFO was $1.045 billion, or $2.96 per diluted share, as compared to $1.151 billion, or $3.23 per
diluted share, in the prior year period. The fourth quarter 2019 results included the $0.33 per diluted
share loss on the extinguishment of debt. Comparable FFO per diluted share was $3.29 in the fourth
quarter 2019 compared to $3.20 in the prior year period, growth of 2.8%.
"I am pleased with our fourth quarter results, concluding another successful and productive year
for our company, said Chairman, Chief Executive Officer and President. We opened one new
shopping destination; delivered six international expansions; completed four redevelopments of
former department stores and started construction on nine additional projects; and made several
strategic investments in companies focused on enhancing our consumer experience. We returned
approximately $3.3 billion to shareholders, including approximately $3.0 billion in dividends
paid. We continue to strengthen our portfolio through our innovative and disciplined investment
activities that will allow us to continue to deliver long-term cash flow, FFO and dividends per
share growth."
Description
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SGS (Switzerland) 2019 Full Year Results
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A Solid Financial Performance In 2019
• Total revenue grew by 1.2% at constant currency to CHF 6.6 billion.
• Organic growth of 2.6% was achieved across the business portfolio.
• The adjusted operating income increased by 4.6% at constant currency to CHF 1,063 million.
• The adjusted operating income margin increased from 15.6% to 16.1% at constant currency basis.
A Year of Significant Strategic Progress
• The group completed 11 acquisitions and 4 disposals (including Petroleum Services Corporation), executing on our strategy of accelerating
M&A and evolving the portfolio towards higher value-added services.
• SGS has continued to invest organically in new growth drivers including connectivity, nutrition, health & wellness, mobility, cybersecurity and
sustainability & climate.
• An Economic Value Added (EVA) approach has been introduced to internal performance management and active portfolio management. This,
combined with the continued investment in our World Class Services initiative, automation and digitalization, enables SGS to deploy capital for
growth at attractive levels of returns in the long term.
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Two Harbors Investment Corp. (USA) Reports Fourth Quarter 2019
Financial Results
Quarterly Summary
• Reported book value of $14.54 per common share, representing a 1.5% total quarterly
return on book value.
• Generated Comprehensive Income of $56.8 million, or $0.21 per weighted average
basic common share, representing an annualized return on average common equity of
5.7%.
• Added $22.3 billion in unpaid principal balance of MSR, through both bulk
acquisitions and monthly flowsale arrangements, bringing total holdings to $175.9
billion UPB.
• Reported Core Earnings, including dollar roll income, of $67.7 million, or $0.25 per
weighted average basic common share.
2019 Summary
• Grew book value to $14.54 per common share from $13.11 per common share at
December 31, 2018, representing a 23.6% total annual return on book value.(1)
• Generated Comprehensive Income of $826.7 million, or $3.09 per weighted average
basic common share, representing an annualized return on average common equity of
21.7%.
• Generated total stockholder return of 28.7% .(3)
• Enhanced financing for MSR through $400 million securitization of 5-year term
notes.
“We are quite proud of the returns that we generated in 2019. Notably, we drove a
total stockholder return of 28.7% and a return on book value of 23.6% for the year,
stated President and Chief Executive Officer. Book value preservation is our
primary goal and the foundation for long-term stockholder returns.”
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Weyerhaeuser (USA) Reports Fourth Quarter, Full Year Results
• Net after-tax charges of $37 million for special items, the company reported fourth quarter net earnings
of $23 million, or three cents per diluted share. This compares with net earnings before special items of
$70 million for the same period last year and $59 million for the third quarter of 2019.
• Adjusted EBITDA for the fourth quarter of 2019 was $260 million compared with $346 million for the
same period last year and $308 million for the third quarter of 2019.
• For the full year 2019, Weyerhaeuser reported a net loss of $76 million, or 10 cents per diluted share, on
net sales of $6.6 billion. This compares with net earnings of $748 million on net sales of $7.5 billion for
the full year 2018.
• Full year 2019 includes net after-tax charges of $361 million for special items. Excluding these items,
the company reported net earnings before special items of $285 million, or 39 cents per diluted share.
This compares with net earnings before special items of $891 million for the full year 2018.
• Net earnings before special items is a non-GAAP measure that management believes provides helpful
context in understanding the company's earnings performance. Additionally, Adjusted EBITDA is a
non-GAAP measure that management uses to evaluate the performance of the company. Adjusted
EBITDA, as we define it, is operating income adjusted for depreciation, depletion, amortization, basis of
real estate sold and special items. Net earnings before special items and Adjusted EBITDA should not be
considered in isolation from, and are not intended to represent an alternative to, our GAAP results.
Reconciliations of Net earnings before special items and Adjusted EBITDA to GAAP earnings are
included within this release.
• Fourth quarter 2019 after-tax special items include an $80 million noncash impairment charge related to
the previously announced sale of our Montana timberlands, a $48 million gain on the sale of our
Michigan timberlands and a $5 million pension settlement charge related to the transfer of Canadian
pension assets and liabilities through purchases of group annuity contracts.
"Our 2019 performance reflects strong execution across all businesses despite significant headwinds
from a sluggish housing market, global trade uncertainty, and persistently challenged commodity
prices,said President and chief executive officer. "Through our continued focus on operational
excellence, we achieved record low cost performance in lumber and oriented strand board and
delivered the highest EBITDA ever from our Real Estate & ENR business. Additionally, we reduced
our pension obligations by $1.5 billion, strategically optimized a significant portion of our Northern
timberland’s portfolio, and returned over $1 billion of cash to shareholders. Entering 2020, we are
encouraged by the recent pickup in U.S. housing activity, and we expect modest growth will drive
improvement across our markets as the year progresses. We remain focused on creating value for
shareholders through industry-leading operating performance and disciplined capital allocation."
Description
15

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Alliance Data (USA) Provides Card Services Performance Update for December 2019
16
Solution Description
Alliance Data Systems Corporation, a leading global provider of data-driven marketing and loyalty solutions, provided an
update on its Card Services segment. In connection with the release of the Company's Master Trust Monthly Noteholder's
Statement, the Company is releasing similar metrics for the overall total managed portfolio. The Master Trust data represents a
subset of the Company's total managed portfolio, and the Company believes the information presented below provides a more
complete view of the Card Services segment. Alliance Data ® is a leading global provider of data-driven marketing and loyalty
solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the
critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth
and profitability for some of today's most recognizable brands. Alliance Data helps its clients create and increase customer
loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital,
mobile and emerging technologies. An S&P 500, FORTUNE 500 and FORTUNE 100 Best Companies to Work For company
headquartered in Columbus, Ohio, Alliance Data consists of businesses that together employ over 9,000 associates at more than
50 locations worldwide.

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Emaar (UAE) Launches Burj Crown – A New Tower in The Opera District, Downtown
Dubai
17
Emaar Properties launched Burj Crown, a new, 44-storey luxury residential tower located on the vibrant Sheikh Mohammed
bin Rashid Boulevard with direct views of Dubai Opera and Burj Khalifa. Designed by leading Hong-Kong based
architecture firm LWK Partners, the 440-unit tower offers one, two and three-bedroom apartments, all with priceless views
of Dubai’s most famous landmarks. In designing the concept for Burj Crown, Emaar considered all aspect of residents’
experience. The new tower is within walking distance of attractions including Burj Khalifa, The Dubai Mall, The Dubai
Fountains, Burj Park and Dubai Opera; with Dubai International Airport just a 10 minutes’ drive away. The tower also
offers direct access from Sheikh Mohammed bin Rashid Boulevard with a dedicated drop-off area for residents and taxis.
Meanwhile, the ‘Active Roof’ rooftop area offers an opportunity for residents to enjoy a community outdoor space
providing incredible views of Burj Khalifa. Other innovations including a footbridge linking the podium to the adjacent
tower, which is clad in a material that appears reflective during the day and transparent at night.

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Johnson Controls (Ireland) release new Illustra Pro Bullet with Smart Wide Dynamic
Range
18
Johnson Controls has added to its successful Illustra Pro camera family with the Illustra Pro Gen3 Bullet, featuring new Smart Wide
Dynamic Range that optimizes video quality while minimizing configuration time. Available with standard or telephoto lens and in
megapixel resolutions of 3MP and 4K, the Pro Gen3 Bullet provides customers with a selection of video images to match their
operational requirements and is ideal for a wide variety of deployments in both medium and large-sized facilities. Smart Wide Dynamic
Range available in the Pro Gen3 Bullet reduces configuration time while greatly improving the quality of the video stream in varying
lighting environments. By effectively reading the scene, the Bullet can adjust contrasting and overall scene balance without operator
intervention. Setup times are also reduced with the addition of configuration profiles, such as retail, gaming and indoor/outdoor scenes,
where camera settings are automatically adjusted based on the environment, with a simple click of a button. The Pro Gen3 Bullet also
automatically adjusts settings to the desired mount for ceiling or wall for additional labor savings. Building off the previous generation
of cameras, the Bullet improves on important features such as Wide Dynamic Range, Illustra® IntelliZip bandwidth management,
effective failover redundancy, cybersecurity and Video Intelligence Analytics. Users can offload analytic streaming from network video
recorders to the edge on Illustra cameras, saving time and resources. This feature, Video Intelligence Analytics, provides real-time,
user-customizable event alarms that allow for quick reaction to incidents. By gathering transformative data instantly, users can better
allocate human resources elsewhere.

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Johnson Controls (Ireland) introduces integrated wrap-around heat exchangers for
compact air-handler footprint
19
Johnson Controls announced that it has added fully integrated, factory-built and installed wrap-around heat exchangers to its YORK® Solution™ Indoor
and Outdoor air-handling units, meeting a growing need for energy-efficient dehumidification methods in a compact footprint. Integrated WAHX offer
dehumidification benefits for many HVAC air handling system applications, including schools, hospitals, laboratories and gymnasiums. They’re
manufactured on the same line as YORK AHRI 410-certified air handler coils. Johnson Controls guarantees the performance and reliability of the entire
system, without need for onsite installation or additional manufacturing lead time.
YORK Solution Indoor and Outdoor units with WAHX possess all the industry-leading innovations for which Solution has become known, including:
• AMCA-certified fan systems, including both AC induction and EC motor options to meet project requirements for performance, efficiency, acoustics,
size, footprint, serviceability and redundancy.
• Service-friendly features such as slide-out coil stacking racks with removable coil pull wall panel, raised coil supports for easy drain pan access, motor
removal rails, inward-swinging doors and inside door handles.
• Standard Building Information Models to aid in design and engineering.
YORK Solution Outdoor units are engineered specifically for use in outdoor environments and feature a patent-pending zero-penetration membrane roof
system backed by the confidence of a 10-year roof warranty. They also include an exterior two-layer coating system with a salt spray test rating that
exceeds 2,000 hours – up to four times longer than other paint systems. YORK Solution Outdoor units are the first semi-custom air handlers to offer a
full-length integral factory-installed service vestibule, providing convenient, safe service access with full protection from inclement weather conditions.

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Johnson Controls (Ireland) releases EntraPass v8.20 with seamless configuration and
enhanced user functionality
20
Johnson Controls is announcing the new EntraPass v8.20, which further simplifies how users remotely access the EntraPass go mobile
app. With EntraPass v8.20, EntraPass go Pass mobile app users gain improved search capabilities and other efficient upgrades to
deliver remote and real-time access. EntraPass go Pass requests will no longer be attached to a selected SmartLink, eliminating the
need to configure every connection. Users will now be able to access any inbound connection with little to no obstacles. Enhanced
users/card search functionality is also a significant enhancement of EntraPass v8.20. Users will be able to search for a profile, while
keeping the search menu open – eliminating the need to start each search fresh. This solves the previous pain point of having to reopen
the search menu, if a user had clicked on the wrong profile. This update also opens the EntraPass Security Management Software to
macOS users. EntraPass v8.0 will be compatible with the High Sierra system or higher. Additionally, EntraPass v8.20 includes an
‘email’ field in the CSV report exports, which will be particularly beneficial for hattrix partners. This feature allows a manager to easily
choose a set of accounts/owners and export email addresses, along with additional account statistics. An additional benefit of EntraPass
v.8.20 with EntraPass go Pass mobile app is the ability to view exacqVision video in hattrix, with seamless connection, easier
configuration and no port forwarding. By enabling this feature within the server, the need for IT involvement is eliminated and
customers will be able to connect their exacqVision NVR to the hattrix system.

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Johnson Controls (Ireland) debuts software to detect returning persons of interest
21
Johnson Controls introduces the exacqVision Facial Matching solution, an Artificial Intelligence enabled system that provides immediate notification
of persons of interest who are returning to a retail business, venue, or other premise. Tyco will be displaying the solution at Booth 4142 at the NRF
2020 show in New York. Using highly accurate deep learning analytics, exacqVision Facial Matching serves as a “front door host,” with immediate
recall of recognized visitors that arrive on site, such as a suspected shoplifter returning to the store, or to detect persons of interest entering a
high-profile sporting event or a place of business. The engine behind exacqVision Facial Matching is Tyco AI an ever-evolving, deep learning
solution that will take analytic capabilities such as object classification, behavior and facial recognition to the next level, using powerful algorithms
that customize solutions to specific end user installations. To further automate this approach, Tyco AI harmonizes video and access control solutions,
streamlining the management of a facility through a surveillance infrastructure rather than by disparate systems or operator intervention. In a retail
setting, exacqVision Facial Matching continuously compares faces against saved profiles, even with hats, glasses and facial hair, providing instant
confirmation of the presence of persons of interest with color-coded facial bounding boxes. Integrated directly into exacqVision for easy
configuration and deployment, the solution can capture and automatically enter into the database acceptable facial views triggered by Electronic
Article Surveillance pedestals or Point of Sale keywords, growing the database of faces with minimal user interaction. Users can also be added
manually into the system.

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Ricoh (Japan) launches the world's first solid-state dye-sensitized solar cell modules
22
Johnson Controls announced its leading global retail solutions portfolio, Sensormatic Solutions, will showcase its latest product innovations at NRF 2020: Retail’s Big Show,at the Jacob K. Javits Convention Center in New York City. By
combining insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps retailers create unique shopper experiences.
The following solutions will be on display:
• Exterior Store Analytics – Gain shopper journey visibility into blind spots in queue analytics and the quick service restaurants (QSR) industry using computer vision object detection and tracking technology. Analytics and insights will cover
a shopper’s digital brand touch points while online through in store order fulfillment.
• Unified Commerce – Experience improved visibility into real-time inventory information, the foundation of today’s world of unified commerce. Radio-frequency identification-enabled (RFID) cycle counting, interactive restocking and
inventory analytics help retailers know exactly what merchandise is available on the sales floor, stock room and other zones for efficient unified commerce execution and a frictionless shopper experience. TrueVUE Cloud enables buy online,
pickup in store (BOPIS) tasks through automatic order notification, picking and fulfillment features that allow customers to shop anywhere, anytime. Retailers can specify precise inventory outcomes through TrueVUE’s unique Item Label
and Recipe configuration options.
• These features not only allow retailers to identify items for restocking, but also to reserve certain items from their available inventory.
• Autonomous Self-Checkout – Allows customers to enjoy a more frictionless self-checkout experience. The autonomous self-checkout completes a customer’s transaction automatically, without any product scanning by the customer or by an
associate, while also providing loss prevention protection. Sensormatic Solutions will demo how RFID technology can enable a frictionless mobile and self-checkout while integrating seamlessly into any retail loss prevention strategy.
• AI Data Intelligence – Insights platform complete with computer vision, data, AI and machine learning technology that delivers data-driven prescriptive actions to help improve retailers’ performance. Leverages store-level source data
related to shopper traffic, inventory position, and loss prevention, and helps drive targeted behavior to improve store operations.
• AI Vision Intelligence – Used to develop vision-based models specifically for retail. Encompasses deep learning models, image processing, edge hardware and AI camera developed in partnership with Intel. The demo will show how
retailers can drive targeted behavior to improve store operations and shopper experience.
• Shopper Engagement – Leverages machine learning with advanced video technology to provide retailers with engagement insights around shoppers’ gaze, shelf interactions, dwell time, sentiments, group/individuals and interest level on
shelf products.
• Sure Zone – The latest innovation from TrueVUE Cloud, Sure Zone provides retailers with consistently high inventory accuracy without the need to shield their stores. This RFID inventory management solution not only produces
consistently more accurate cycle counts, but generates a greater ROI and faster store deployments. Additional benefits extend across the store operations including RFID reads from neighboring stores, reduce labor and improve customer
service when fulfilling request and orders for merchandise located along common zone barriers, like returns or customer pick up area.
• Dynamic Content Delivery – In partnership with VSBLTY, a leading software technology company, Dynamic Content Delivery will showcase retail solutions that leverage camera and sensor technology with AI to provide real-time analytics
and audience measurement. The VSBLTY solution brings the advantage of online advertising into the brick and mortar landscape with systems that integrate signage, security and analytics.

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Ricoh (Japan) launches the world's first solid-state dye-sensitized solar cell modules
23
Ricoh Company Ltd. has announced the launch of the world's first solid-state dye-sensitized solar cell modules, the RICOH EH
DSSC series. This latest innovation from Ricoh can generate electricity from indoor light and produce new, renewable energy
to allow electronics to maintain a charge. Internet of Things society a solution for affordable, renewable energy that can be
produced indoors without reliance on natural light is crucial to empowering digital workplaces and day-to-day lifestyles.
Inventing a solution of this kind has been a long-term goal of the Ricoh innovation team. DSSC technology works by
mimicking the photosynthesis process, replacing chlorophyll with light absorbing dyes. Incoming light then excites molecules
to a higher energetic state and the energy produced is collected by a structure of electrolytes and catalysts, replicating the
structure of a leaf in photosynthesis. While DSSC technology has long been lauded as an affordable way to generate electricity,
safety concerns have prevented it from being used in commercial applications. Traditionally in a liquid state, the iodine and
organic solvents used in the process can easily be volatized and leak. By developing a DSSC consisting of an electrolyte made
with only solid-state materials, the RICOH EH DSSC series eliminates the liquid-based safety concerns. In addition, it achieves
higher power generation efficiency under weaker light sources, such as in warehouses, because the organic dyes used work
most optimally with the wavelengths of indoor light sources.

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RICOH Industrial Solutions Inc.’s (Japan) Launch of New RICOH FL-CC0820-5MX
Five Megapixel 8mm Wide-Angle Focal Length FA Lens
24
RICOH Industrial Solutions Inc. is launching a new 8mm 5MX lens to expand the line-up of the four existing 2/3" 12, 16, 25 and 35mm
5MX lenses for 5 Megapixel cameras released in 2018-2019. The new model provides the widest angle of view of RICOH 5MX lenses,
while still providing high resolution images right up to the periphery. With the shortest focal length of the existing line-up, this lens has the
ability to be incorporated into a narrow installation space and reduces the number of cameras in the system. As well as the previous 12, 16,
25 and 35mm lenses, which have been receiving good reviews, the new 8mm model uses JIIA lens standards, that satisfy S Rank* criteria,
allowing the lenses to take high resolution, high contrast, sharp images over the entire sensor at all working distances. The introduction of a
floating mechanism provides high resolution, high contrast performance over a wide range of imaging distances, from 0.1m to infinity. No
matter the imaging distance, this lens will maintain a sharp picture with high performance over the entire area of the screen, meeting
machine vision market needs for stable, high inspection/detection precision. The lens provides a high-resolution image right up to the
periphery and has low distortion, making it ideal for a variety of applications. Visually inspecting high density printed circuit boards,
confirming hairline cracks and other surface defects on sheet metals, checking for missing pixels on LCD monitors, inspecting multiple
aspects simultaneously such as the shape, color and surface of food and pharmaceuticals for imperfections and in making detailed
inspections of a wide range of objects. Furthermore, this new high-resolution lens can also be used as a visual sensor in any machine's
vision system. Even with its' wide viewing angle this lens performs in these various applications superbly, adhering to these features along
with all the RICOH 5MX lenses.

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A Ricoh Company’s (Japan) camera that can shoot 360-degree spherical images in a
single shot RICOH THETA SC2 for Business
25
Ricoh Company, Ltd. And Ricoh Imaging Company, Ltd. will release the RICOH THETA SC2 for Business. The SC2 for Business is the
entry level model to the RICOH THETA 360° camera series designed for business use and capable of capturing 360° still images and video
footage.Since its release in 2013 as the world's first*1 360° camera, “RICOH THETA” has been used in a multitude of environments and
offers unlimited potential for image expression. Due to the rapid growth of the VR market, the increasing number of social media services
that are compatible with 360° images, and the growing demand for 360° images in the business market, 360° photography has become
increasingly relevant. The gray body color of the new RICOH THETA SC2 for Business is especially designed for this new business model.
The SC2 for Business has a preset “Room” mode with HDR settings suitable for shooting indoors or inside a car, which is the default mode
when you turn on the camera*2. There is also a self-timer function which enables time-shift between shooting with the front and rear lens.
These functions make this model fit for use in businesses such as real estate and automobile sales, where pictures are often taken indoors or
inside cars. The RICOH THETA SC2 for Business snaps photos at approximately 14 megapixels with smooth, immersive 360°spherical
video at 30 fps (frames per second) in 4K (3840 × 1920 pixels). In addition, the OLED in the lower section of the body allows at-a-glance
checking of a range of information such as setting modes and remaining battery power. It also features a new button that lets the users
switch to self-timer mode, making the camera easier to operate in a standalone manner.

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Ricoh company’s (Japan) Digital compact cameras for underwater photography down to
14 meters, with improved usability such as the Digital Microscope mode
26
Ricoh Company, Ltd and Ricoh Imaging Company, Ltd. announced the launch of the RICOH WG-70 digital compact camera. This new model features a
compact, lightweight body design, with exceptional waterproof, shockproof and various shooting function performance. This standard-class waterproof
digital compact camera is designed so that anyone can capture severe shooting environments of outdoors more casually, effortlessly and without worries.
Despite its compact, lightweight body, the WG-70 offers outstanding basic specifications that outperform ordinary digital cameras and smartphones under
demanding outdoor conditions. It is waterproof to a depth of 14meters; shockproof against a fall from a height of 1.6 meters; and freeze-proof against
temperatures as low as -10°C. It also comes equipped with an outdoor-friendly LCD monitor whose brightness level can be instantly adjusted to the
lighting level of a shooting situation. The solid, airtight body common to the WG-70 is not only waterproof down to a depth of 14 meters for up to two
hours of continuous operation, but is also shockproof against falls from a height of 1.6 meters,* dustproof (equivalent to IPX 6 or JIS Class 6),
freeze-proof to temperatures as low as -10°C, and crushproof against weights up to 100kgf. ** Thanks to this heavy-duty construction, the cameras
perform superbly and dependably even in harsh, demanding outdoor conditions. The WG-70 comes equipped with a back-illuminated CMOS image
sensor, which assures excellent high-sensitivity and low-noise characteristics and high-speed readout of image data signals. Coupled with a
high-performance imaging engine, this image sensor delivers a top sensitivity of ISO 6400 and super-high-resolution images with approximately 16.0
effective megapixels. These models also provide advanced image processing functions, made possible by the latest super-resolution technology, to assure
sharp, clear, high-resolution images. They even offer such innovative features as Handheld Night Snap mode, which automatically captures several images
of the same night-time scene and produces a single, blur-free composite image from them.

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COOP by Ryder (USA) Enters Dallas-Fort Worth Market, Expanding Peer-to-Peer Digital
Platform and Commercial Vehicle Sharing
27
Ryder System, Inc., a leader in commercial fleet management, dedicated transportation, and supply chain solutions, announced the expansion of its
peer-to-peer truck sharing platform, COOP by RyderTM, to the Dallas-Fort Worth market – a move that signals a growing demand for commercial vehicle
sharing. COOP allows commercial vehicle owners to generate revenue by renting idle trucks and trailers to a network of trusted businesses. In addition to
Dallas-Fort Worth, it is also available throughout Georgia and Florida. COOP by RyderTM makes it easy for businesses to safely share commercial
vehicles from each other and earn revenue. Fleet owners can list their vehicles on the digital platform, set vehicle availability for idle periods, and upon
vehicle return receive guaranteed payments from Ryder. Any business can list vehicles in the marketplace, even businesses that are not Ryder customers.
But all COOP users are vetted to ensure they comply with safety and reliability standards. The growth of COOP has been supported by the rollout of the
platform’s new mobile application and the launch of an on-demand liability insurance product offered through a license insurance partner. A benefit of
operating in multiple markets is the ability to have repeat customers and the same customer use the platform in the different areas it operates. Bowman
Trailer Leasing is already successfully leveraging COOP in the Georgia and Florida markets and has plans to start using the platform for its operations in
Dallas. “Our experience with COOP has shown us the benefit it can bring to our business, so we are excited to use it to help us tap into the Dallas-Fort
Worth area – an already very profitable market – in new ways,” said Leonardo D’Agostini, Business Development, Bowman Trailer Leasing. “COOP
makes it easy to convert our idle vehicles into an alternative revenue source, and now the app will make it an even more seamless process.”

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Simon (USA) Expands 'Happy Returns' with 52 Centers Now Accepting Online Returns
28
Simon®, a global leader in premier shopping, dining, entertainment and mixed-use destinations, announced the expansion of the Happy
Returns service to additional participating centers to enable more shoppers to return online purchases at Simon Guest Services locations
for immediate refunds. The pilot program began in 2017 at five Simon shopping destinations around the country, and with the recent
expansion are now in 52 locations, giving Simon the largest network of Return Bar location in the shopping center industry. Shoppers
can return or exchange items from select online retailers at Simon Guest Services at participating centers, for an immediate credit.
Items are accepted without packaging or labels, so shoppers don't need to pack, ship, and wait for refunds. This is another example of
how shoppers can combine their mall visits with other activities as part of their trip chain, which lowers greenhouse gas emissions
associated with shopping. As shown in Simon's recent study conducted with Deloitte, mall shopping can be up to sixty percent more
environmentally sustainable than online shopping. Simon is a global leader in the ownership of premier shopping, dining,
entertainment and mixed-use destinations and an S&P 100 company. Their properties across North America, Europe, and Asia provide
community gathering places for millions of people every day and generate billions in annual sales.

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Stockland (Australia) Pallara releases new completed homes
29
Stockland has released a range of new three and four-bedroom completed homes in its Pallara community for first home buyers or
downsizers looking for a brand-new home. Starting from $525,000, the low maintenance homes designed and built by Metricon offer
buyers the complete package for those ready to move in. Each home includes deluxe interior features including caesarstone benchtops
in the kitchen and bathrooms, stainless steel appliances, NBN connectivity, split system air conditioning and ceiling fans in all
bedrooms, living and alfresco areas. The homes also include exterior features that often come at an extra cost with a typical new build –
such as landscaping, fencing, letterbox, clothesline and driveways. Stockland Senior Development Manager, David Franklin, said the
newly completed homes were a great option for first home buyers and downsizers alike. After previously building a house in
Wellington Point years ago, Suang Ling Wo and her husband David were looking to downsize, and found the convenience of a
completed home perfect for their second home. Surrounded by lush natural bushland Pallara will feature around 720 new homes and
more than 2,000 residents on completion. Pallara also features two parks including an off-leash dog park, a 5.5 kilometres footpath
loop, childcare centre and free community activities such as yoga and weekend Parkrun, the community caters perfectly to those
wanting to embrace an active lifestyle.

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Verisk (USA) Introduces TrueVIN to Give Auto Insurers Granular Vehicle Details for Underwriting
and Pricing
30
Verisk, a leading data analytics provider, has introduced TrueVIN, a new way for insurers to gain greater insight into detailed physical
attributes of vehicles they cover. TrueVIN, the advanced vehicle identification number decoder, provides insurers with precise details
about how cars and trucks are equipped from the factory, using the complete 17-digit VIN. TrueVIN can uncover vehicle-specific,
as-built details, such as advanced driver-assistance systems, and high repair-cost equipment like panoramic sunroofs. The solution
supports ISO’s recently introduced ADAS rating factors, which include a manual rule and related rating factors for the ISO Personal
Auto Program. Both TrueVIN and the ADAS rating factors can help insurers seamlessly account for the presence of these safety
features when underwriting and pricing coverage. TrueVIN functions within Verisk’s full suite of ADAS solutions that range from
rating factors to VIN-level identification of ADAS features for supporting micro-segmentation of risk. Verisk is a leading data analytics
provider serving customers in insurance, energy and specialized markets, and financial services. Using advanced technologies to collect
and analyse billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations
that are integrated into customer workflows

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Alexandria (USA) Real Estate Equities, Inc. Recognized By The Center For Active Design
And Fitwel For Exceptional Achievements In Advancing Building Health
31
Alexandria Real Estate Equities, Inc , an urban office REIT and the first and longest-tenured owner, operator and developer
uniquely focused on collaborative life science, technology and agtech campuses in AAA innovation cluster locations,
announced that it has been recognized by the Center for Active Design, operator of Fitwel®, for the efficient, responsible
and healthy design, construction and operation of Alexandria LaunchLabs® at the Alexandria Center® at One Kendall
Square (Alexandria LaunchLabs – Cambridge). Alexandria LaunchLabs is the premier platform accelerating early-stage life
science company growth. The platform's Cambridge site earned this year the Fitwel Impact Award for highest certification
score of all time as well as the highest score in 2019 for a commercial interior space in the Fitwel 2020 Best in Building
Health awards program. This marks the second consecutive year Alexandria LaunchLabs – Cambridge has held the record
for Fitwel's top certification score. The awards will be presented at CfAD and Fitwel's annual Best in Building Health™
event on February 27, 2020, in San Francisco. Fitwel, the world's leading certification system for optimizing building
design and operations to support health, was created as a joint initiative led by the U.S. Centers for Disease Control and
Prevention (CDC) and the General Services Administration. As part of its annual awards program, CfAD is honoring
exceptional companies from diverse industries, including real estate, technology, construction, healthcare and consulting,
for their unique achievements in leading the real estate industry toward healthy buildings.
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Alliance Data (USA) Included In 2020 Bloomberg Gender-Equality Index For Second
Consecutive Year
32
Alliance Data Systems Corporation, a leading provider of loyalty and marketing solutions derived from transaction-rich data, announced
that it is one of 325 companies across 50 industries included in the 2020 Bloomberg Gender-Equality Index. The GEI expanded in 2020 to
represent 42 countries and regions, including firms headquartered in the Czech Republic, New Zealand, Norway, Philippines, Poland, and
Russia for the first time. Companies range from a variety of industries, including automotive, banking, consumer services, engineering and
construction, and retail. The GEI tracks the financial performance of public companies committed to supporting gender equality through
policy development, representation, and transparency. The reference index measures gender equality across five pillars: female leadership
and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. This year,
Bloomberg expanded the eligibility for inclusion in the index to nearly 6,000 companies across 84 countries and regions. Alliance Data was
included in this year's index for scoring at or above a global threshold established by Bloomberg to reflect a high level of disclosure and
overall performance across the framework's five pillars. Both the framework and the GEI are voluntary and have no associated costs. The
GEI is a reference index and is not for use as a financial benchmark. The index is not ranked. While all public companies are encouraged to
disclose supplemental gender data for their company's investment profile on the Bloomberg Terminal, those that have a market
capitalization of USD1 billion are eligible for inclusion in the index.
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Annaly Capital Management, Inc. (USA) Included in Bloomberg Gender-Equality Index
for Third Consecutive Year
33
Annaly Capital Management, Inc. announced that it has been recognized for the third consecutive year in Bloomberg’s Gender-Equality Index, which
acknowledges companies that have demonstrated a strong commitment to advancing women in the workplace and to transparency in gender reporting.
Annaly has been named to the index each year of its eligibility. The GEI tracks the financial performance of public companies committed to supporting
gender equality through policy development, representation, and transparency. The reference index measures gender equality across five pillars: female
leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. This year, Bloomberg
expanded the eligibility for inclusion in the index to nearly 6,000 companies across 84 countries and regions. The 2019 GEI included 230 companies
headquartered across 36 countries and regions. Annaly was also included in the 2018 and 2019 GEI. Through disclosure of gender-related metrics using
the GEI framework, the firms included in the 2020 GEI have provided a comprehensive look at their investment in workplace gender equality and the
communities in which they operate. Annaly was included in this year’s index for scoring at or above a global threshold established by Bloomberg to reflect
a high level of disclosure and overall performance across the framework’s five pillars. Gender equality and diversity remain central tenets of Annaly’s
corporate culture and mission with 74% of new employee hires and 52% of total employees in 2019 identifying as either female or racially diverse.
Moreover, since 2015, nearly 40% of Managing Director promotions, 50% of additions to Annaly’s Operating Committee and 60% of additions to the
Board of Directors have been women.
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Ventana Research Ranks ADP (USA) Number One Leader in 2020 Value
Index on Payroll Software
34
ADP, a leading global technology company providing human capital management solutions, has been ranked first Leader Overall in
Ventana Research's 2020 Value Index on Payroll Software. Covering both product and customer assurance categories, the Index
highlights ADP's robust set of capabilities and payroll coverage as well as its advanced analytics for benchmarking and machine
learning. Additionally, ADP was ranked a Leader in the Product, Usability, Manageability, Reliability, and Capability categories.
he Ventana Value Index for Payroll Software is both an analytical and graphic representation of vendor offerings based on an
evaluation of how well vendors meet buyer requirements for software that enables and supports the payroll function. The index
evaluates the software in seven key categories that align to either Product or Customer Assurance. Five categories align to Product,
including Usability, Manageability, Reliability, Capability, and Adaptability. Two categories align to Customer Assurance,
including Vendor Validation and Total Cost of Ownership & Return on Investment. Among ADP's strengths, Ventana Research
noted ADP's significant industry expertise and payroll coverage across 140 countries, highlighting its acquisition of Celergo last
year. The evaluation additionally noted ADP's modern capabilities, including its DataCloud analytics platform, which can be
leveraged to benchmark salaries and identify any equity gaps, as well as WorkMarket, an ADP company, which provides a
freelance workforce management solution.
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ADP (USA) Achieves a Perfect Score in Workplace Equality for 11th
Straight Year
35
ADP, a leading global technology company providing human capital management solutions, received a 100 percent rating in
the 2020 Human Rights Campaign Foundation's Corporate Equality Index, earning the designation as a Best Place to Work for
LGBTQ Equality. This marks the 11th consecutive year ADP has earned a perfect score in the HRC CEI. The 2020 CEI
evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, domestic partner benefits,
transgender-inclusive health care benefits, competency programs, and public engagement with the LGBTQ community. This
year, ADP was once again recognized by the HRC as a preeminent employer for its commitment to workplace equality and its
ability to offer safe and fair working environments for employees of every sexual orientation, gender identity and expression.
In all criteria for the 2020 CEI, ADP received the highest possible rating. The announcement comes on the heels of ADP's
inclusion in Bloomberg's 2020 Gender Equality Index, a global study on gender equality examining data on 325 companies
across 42 countries and regions.
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ADP (USA) Recognized on FORTUNE Magazine's 2020 "World's Most Admired
Companies" List for 14th Consecutive Year
36
ADP, a leading global technology company providing human capital management solutions, has been named by FORTUNE®
magazine as one of the "World's Most Admired Companies" in 2020. This marks the 14th consecutive year the company has
been recognized on the annual list, which spotlights companies with consistently strong performance and reputations amid a
time of dynamic change. FORTUNE collaborates with partner Korn Ferry Hay Group on this corporate reputation survey,
which evaluates approximately 1,500 companies, including the 1,000 largest U.S. companies ranked by revenue and non-U.S.
companies in the FORTUNE Global 500® database with revenues of $10 billion or more. Korn Ferry Hay Group surveys 680
companies from 30 countries to select the largest for each international and U.S. industry. Executives, directors and analysts
are then asked to rate companies in their own industry on nine criteria, from investment value to social responsibility, and this
vote results in the 52 industry lists. The complete list appears in the February issue of the magazine, available on newsstands
now. To learn more about FORTUNE magazine's list of the "World's Most Admired Companies,"
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Avis Budget (USA) Group Named One of Canada’s Best Employers
37
Avis Budget Group has been named to the Forbes list of Canada’s Best Employers 2020. Developed in collaboration with
analytics firm Statista, the 2020 ranking highlights 300 companies with operations in Canada. Avis Budget Group was ranked
fourth in the Travel and Leisure sector and the highest among car rental companies. The annual Forbes survey compiled
responses from more than 8,000 Canadian employees who work for large companies and institutions that employ at least 500
people in their Canadian operations. Each respondent was asked, on a scale of zero through 10, how likely they were to
recommend their employer to someone else. Avis Budget Group, Inc. is a leading global provider of mobility solutions, both
through its Avis and Budget brands, which have more than 11,000 rental locations in approximately 180 countries around the
world, and through its Zipcar brand, which is the world’s leading car sharing network, with more than one million members.
Avis Budget Group operates most of its car rental offices in North America, Europe and Australasia directly, and operates
primarily through licensees in other parts of the world. Avis Budget Group has approximately 30,000 employees and is
headquartered in Parsippany, N.J.
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CapitaLand (Singapore) recognized as one of the world’s most sustainable corporations
for third consecutive year
38
CapitaLand has been recognized as one of the world’s most sustainable corporations for the third consecutive year. CapitaLand was ranked
#63 in the 2020 Global 100 ‘Most Sustainable Corporations in The World’ index by Corporate Knights Inc [1]. This is CapitaLand’s eighth
inclusion in the prestigious index. In Corporate Knights Inc’s analysis of company age and financial performance of the 2020 Global 100
companies, it also demonstrates that top sustainability performers tend to last longer and perform better for investors than comparable
companies. The Global 100 index is determined by analyzing the sustainability and financial performance of 7,395 global corporations with
over US$1 billion in revenue. Only 18 companies in Asia have made the rankings. Rankings are based on publicly-disclosed data without
submissions from corporations. Corporations are first screened for their sustainability disclosure practices, financial health, product
categories and behavior, and financial sanctions. The shortlisted corporations are then scored against a set of 21 key performance
indicators, covering resource management, employee management, financial management, clean revenue and supplier performance. In
2019, CapitaLand and its real estate investment trusts deepened their sustainable-financing efforts to raise about S$624.7 million,
reinforcing the Group’s commitment towards responsible growth. In Jul 2019, CapitaLand clinched sustainability-linked loans with Credit
Agricole Corporate & Investment Bank, Natixis Bank and Société Générale to raise a total of S$300 million, adding to the S$300 million
sustainability-linked loan from DBS in 2018.
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CBRE (USA) Real Estate Company on Fortune’s Most Admired List for Second Consecutive
Year
39
CBRE Group, Inc. announced that it was the top-ranked real estate company on Fortune’s World’s Most Admired Company roster for the
second year in a row. It is the eighth straight year that CBRE has been named a Fortune Most Admired Company. Fortune grades companies
on nine attributes related to corporate performance, based on surveys of industry participants. CBRE led the real estate sector on eight key
performance attributes – financial soundness, global capabilities, innovation, long-term investment, management quality, people
management, service quality, and use of corporate assets – and placed second in corporate responsibility. Drawing from a base of some
1,500 companies, Fortune evaluated 680 companies from 30 countries in determining the World’s Most Admired Companies. The real estate
sector encompasses REITs, property owners, hotel and health care facility operators, residential firms and other companies. Fortune surveys
board directors, executives and financial analysts to determine the individual company scores and rankings. CBRE Group, Inc., a Fortune
500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (based
on 2018 revenue). The company has more than 90,000 employees (excluding affiliates), and serves real estate investors and occupiers
through approximately 480 offices (excluding affiliates) worldwide.
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CBRE (USA) Earns Place in 2020 Bloomberg Gender-Equality Index
40
CBRE Group, Inc. announced that its policies and practices fostering gender equality in the workplace have earned the
company a place in the 2020 Bloomberg Gender-Equality Index. The public companies in the Bloomberg GEI support gender
equality through policy development, representation, and transparency. Bloomberg evaluates companies across five pillars:
female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and
pro-women brand. CBRE scored at or above a global threshold established by Bloomberg, reflecting a high level of disclosure
and overall performance. CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the
world’s largest commercial real estate services and investment firm (based on 2018 revenue). The company has more than
90,000 employees (excluding affiliates), and serves real estate investors and occupiers through approximately 480 offices
(excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project
management; property management; investment management; appraisal and valuation; property leasing; strategic consulting;
property sales; mortgage services and development services.
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CBRE (USA) Named A Best Place to Work for LGBTQ Equality by The Human Rights
Campaign for The Seventh Consecutive Year
41
CBRE Group, Inc. is a Best Place to Work for LGBTQ Equality according to the Human Rights Campaign. CBRE received a perfect score on
the 2020 Corporate Equality Index, a national benchmarking survey and report on corporate policies and practices related to LGBTQ workplace
equality. This marks the seventh consecutive year that CBRE has achieved a perfect CEI score. The 2020 CEI rated more than 560 major
businesses in the report, which evaluates LGBTQ-related policies and practices such as non-discrimination workplace protections, domestic
partner benefits, transgender-inclusive health care benefits, competency programs, and public engagement with the LGBTQ community. CBRE's
LGBTQ & Allies Employee Network Group plays an instrumental role in helping CBRE satisfy all the CEI's criteria and engage with
international organizations such as Out & Equal that advocate for workplace equality. CBRE also received recognition for LGBTQ workplace
inclusion in Australia, Hong Kong and Mexico. CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the
world’s largest commercial real estate services and investment firm (based on 2018 revenue). The company has more than 90,000 employees
(excluding affiliates), and serves real estate investors and occupiers through approximately 480 offices worldwide. CBRE offers a broad range of
integrated services, including facilities, transaction and project management; property management; investment management; appraisal and
valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
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Cielo (Brazil) Named to Milwaukee’s Best and Brightest Companies to Work
42
Cielo, the world’s leading strategic Recruitment Process Outsourcing partner, has once again been named as one of Milwaukee’s
Best and Brightest Companies to Work For® by the National Association for Business Resources. For the second consecutive year,
Cielo was selected as a winner among hundreds of companies that submitted nominations. The Best and Brightest program
recognizes companies that distinguish themselves through innovative and thoughtful approaches to human resources. To evaluate
companies, NABR thoroughly examines submitting companies based on salary structure, benefits, employee engagement and
retention efforts, diversity and inclusion initiatives, recognition programs and other employee-related categories. Cielo places
significant value on its employees, as evidenced by initiatives related to professional development, diversity and inclusion and
social responsibility. Celebrate Cielo, the company’s social responsibility committee, is an employee-led group dedicated to
enhancing Cielo’s culture through supporting and executing social, wellness and community initiatives. Celebrate Cielo efforts
include Volunteer Time Off, another benefit the company provides. In recent years, they hosted events to benefit the BloodCenter
of Wisconsin, Big Brothers Big Sisters, the Elmbrook Humane Society and the American Heart Association, among others.
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Cielo (Brazil) Client Sanofi Wins APAC Candidate Experience Award
43
Sanofi, the global life sciences company and client of Cielo, the world’s leading strategic Recruitment Process Outsourcing partner,
was recently named winner of the 2019 APAC Candidate Experience Award by Talent Board, a non-profit organization focused on
candidate experience research. Sanofi job applicants were surveyed based on their satisfaction with the application and interview
process. Talent Board analyzed the results and determined the Sanofi scores exceeded the set standard to earn the annual award. In
2018, Sanofi partnered with Cielo to build and deliver a standardized RPO solution including people, process, technology and
brand expertise, to cover nine countries in South East Asia and Hong Kong/Taiwan. The team’s approach focuses on recruiting for
Sanofi roles across a range of specialties, including marketing, finance, medical sales, shared services, and chemical technicians.
Sanofi joins Boehringer Ingelheim, Celanese, Walgreens and Waste Management as Cielo clients to win CandE Awards in 2019.
Along with the 31 other recipients of CandE Awards including 14 in APAC, Sanofi will be recognized at a gala event this spring.
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner and industry innovator delivering RPO, Total
Talent Acquisition, consulting and executive search services in 95+ countries.
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Dexus’s (Australia) climate leadership earns position on the 2019 CDP Climate A List
44
Dexus has earned a position on the CDP Climate A List for 2019, solidifying its position as one of Australia’s leading sustainable
investments of choice for real estate. CDP is an investor-led disclosure framework, widely recognized as the gold standard of
corporate environmental transparency and with significant support from the global investment community. In 2019, over 525
investors with over US$96 trillion in assets and 125 major purchasers with US$3.6 trillion in procurement spend requested
companies to disclose data on environmental impacts, risks and opportunities through CDP’s platform. Dexus was one of six
companies in Australia and one of four Australian property companies to be included on the CDP Climate A List for 2019, amongst
the 8,361 companies that participated in the CDP Climate Change disclosure in 2019. Dexus’s position on the CDP Climate A List
was driven by its commitment to net zero emissions, an ongoing focus on portfolio resilience, and comprehensive sustainability
disclosure. with the recommendations of the Task Force on Climate Related Disclosures. Dexus has been recognized by other
leading global benchmarks for its commitment to sustainability including the Dow Jones Sustainability Index, as the 2019 Global
Industry Leader, and Global Real Estate Sustainability Benchmark as a 2019 Global Sector Leader. The group also achieved a
perfect A+ score from the Principles for Responsible Investment.
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Digital Realty (USA) Recognized as a Leader in the IDC MarketScape for Colocation and
Interconnection Services 2019-2020 Vendor Assessment
45
Digital Realty, a leading global provider of data center, colocation and interconnection solutions, announced it was named a Leader in the IDC
MarketScape: Worldwide Colocation and Interconnection Services 2019-2020 Vendor Assessment. According to the report, Digital Realty
solutions are best-suited for companies that need "space and power, as well as required foundations to enable enterprise digital-ready foundation
including networking, an interconnection platform, and analytical and data management tools to facilitate the establishment of a seamless global
platform." The IDC MarketScape report evaluated several major colocation and interconnection providers around the world and identified
leading providers from North America, Europe and Asia Pacific.
The colocation and interconnection sector have experienced steady growth over the past year, driven by several key factors, including:
• Hyperscale demand for third-party facilities
• The consolidation and downsizing of enterprise data centers continue to push traffic to colocation providers
• The colocation market is in transition, representing a significant market opportunity for colocation and interconnection services
• Ancillary services such as access to virtualized workloads, security services, and on-demand server capabilities will become increasingly
important to colocation providers
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Digital Realty (USA) Advances Sustainability Leadership, Earning Industry's Highest
Number of ENERGY STAR and Green Building Certifications in 2019
46
Digital Realty, a leading global provider of data center, colocation and interconnection solutions, announced it has earned the distinguished U.S.
Environmental Protection Agency's ENERGY STAR® certification for exemplary energy performance in 29 of its data centers in 2019,
representing 70 percent of the company's U.S. stabilized and managed portfolio based on sellable IT capacity. This marks the second consecutive
year Digital Realty has earned the most EPA ENERGY STAR certifications among all U.S. data center providers. ENERGY STAR certifications
indicate that Digital Realty's data center facilities are performing in the top 25 percent of similar facilities nationwide, demonstrating the
company's leadership in championing environmental stewardship and its commitment to meeting and exceeding the EPA's strict energy
performance benchmarks. As part of its industry-leading sustainability initiatives, Digital Realty became the first data center provider to join as
an ENERGY STAR Partner in 2019, underscoring the company's commitment to measuring and improving the energy efficiency of its data
centers. Digital Realty's ENERGY STAR-certified data centers are estimated to avoid 1.2 million metric tons of CO2 emissions and save a total
of 1.7 million megawatt hours annually relative to industry-average data centers, enough energy to power 142,000 average U.S. homes for a
year. Furthermore, Digital Realty's ENERGY STAR-certified data centers perform more efficiently than 88 percent of data centers based on the
EPA industry benchmark.
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Emirates Airlines and Emaar (UAE)Top Yougov’s List of The Best Brands in The Uae for 2019
47
Emirates Airlines and Emaar topped the YouGov Brand Index ranking the best and most reliable brands in the
UAE during 2019. The two brands scored 84.5and 80.5 points respectively in the overall ranking with Emaar
growing 0.9 per cent year-on-year. Almarai came in third place with 77.5 points overall, followed by Apple’s
iPhone brand which ranked fourth with 76.1 points. A new entrant to the top five rankings was Emirates NBD
which scored 74 points. The Middle East e-commerce giant noon.com witnessed a remarkable improvement in
the strength of its brand and loyalty of its customers. noon.com secured the tenth spot on a second YouGov list,
which ranks the brands that achieved the steepest increase year-on-year. This list was topped by Pakistan
International Airlines which grew by 18.1 points. YouGov tracks brand advocacy ratings by measuring whether
customers of the brands would recommend the brand to friends or colleagues, or whether they encourage
others to ‘avoid’ the brand.
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Experian Health (Ireland) awarded KLAS Category Leader ranking in Revenue Cycle-Contract
Management
48
Experian Health, a leading provider of revenue cycle management products that include claims management, payer contract
management and patient collections, announced that it has been awarded the Category Leader KLAS designation for Revenue
Cycle-Contract Management in the 2020 Best in KLAS: Software & Services report. KLAS, a global research and insights firm
addressing the healthcare IT industry, awards a Category Leader designation to those vendor solutions that help healthcare
organizations provide better patient care. It is reserved for vendor solutions that lead select market segments in which at least two
products meet a minimum level of KLAS Konfidence. Experian Health has been helping organizations improve payer contract
management and performance for more than 20 years. Its Contract Manager validates reimbursement accuracy, manages the
appeals process, recovers underpayments, and evaluates contract results to negotiate more favorable terms with payers. KLAS was
founded with a desire to help providers, and now payers, find transparency in the healthcare IT marketplace. Experian Health will
be showcasing its latest revenue cycle solutions at the HIMSS 20 Global Conference and Exhibition March 9-13 in Orlando.
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Experian (Ireland) Company selected as a Fortune Best Place to Work for Diversity & awarded a
perfect score in the Human Rights Campaign Foundation’s 2020 Corporate Equality Index
49
Fortune and Great Place to Work have recognized Experian North America as one of the Best Workplaces for Diversity.
Additionally, for the second year, Experian was awarded a perfect score in the Human Rights Campaign Foundation’s 2020
Corporate Equality Index. As a Best Workplace for Diversity, Experian is ranked in the large company category and is featured
alongside other leading companies that value diversity in the workplace. Each year, Fortune honors 100 companies in the U.S. that
do the most to create inclusive cultures for women, people of color, LGBTQ people, employees who are Boomers or older, and
people who have disabilities. To determine the Best Workplaces in Diversity, Great Place to Work analyzed feedback from
thousands of Experian employees in the U.S. to more than 60 survey questions describing the extent to which Experian creates a
great place to work for all. This is a national benchmarking tool on corporate policies and practices pertinent to lesbian, gay,
bisexual, transgender and queer employees. Through its Power of YOUR inclusion and diversity commitment, Experian seeks to
create an environment where everyone is comfortable bringing their whole self to work, regardless of differences or backgrounds.
As part of this initiative, Experian has a variety of programs including eight Employee Resource Groups, which are sponsored by
the company and led by employees. Additionally, Experian constantly encourages employees to be part of the ideation and creation
of many of the pioneering products it brings to clients and to consumers.
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