T-Bytes Agile & AI Operations

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T-Bytes
Agile & AI Operations
February Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................6
3. Rewards and Recognition Updates...................................................................................................................35
4. Customer Success Updates................................................................................................................................45
5. Partnership Ecosystem Updates.......................................................................................................................49
6. Events Updates...................................................................................................................................................62

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Financial, M & A Updates
Agile & AI Operations Industry

Financial, M&A Updates
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Appian Announces Fourth Quarter and Full Year 2019
Financial Results
Fourth Quarter 2019 Financial Highlights
• Revenue: Subscription revenue was $43.1 million for the fourth quarter of 2019, up 28% compared to the fourth quarter of 2018. Total subscriptions revenue, which
includes sales of our SaaS subscriptions, on-premises term license subscriptions and maintenance and support, increased 26% year-over-year to $44.3 million for the
fourth quarter of 2019. Professional services revenue was $26.2 million for the fourth quarter of 2019, compared to $25.1 million for the fourth quarter of 2018. Total
revenue was $70.5 million for the fourth quarter of 2019, up 17% compared to the fourth quarter of 2018. Subscription revenue retention rate was 116% as of December
31, 2019.
• Operating loss and non-GAAP operating loss: GAAP operating loss was $(12.1) million for the fourth quarter of 2019, compared to $(13.3) million for the fourth quarter
of 2018. Non-GAAP operating loss was $(8.7) million for the fourth quarter of 2019, compared to $(8.5) million for the fourth quarter of 2018.
• Net loss and non-GAAP net loss: GAAP net loss was $(10.0) million for the fourth quarter of 2019, compared to $(13.9) million for the fourth quarter of 2018. GAAP
net loss per share attributable to common stockholders was $(0.15) for the fourth quarter of 2019, based on 67.3 million weighted-average shares outstanding, compared
to $(0.22) for the fourth quarter of 2018, based on 63.8 million weighted-average shares outstanding. Non-GAAP net loss was $(6.6) million for the fourth quarter of
2019, compared to $(9.1) million for the fourth quarter of 2018. Non-GAAP net loss per share was $(0.10) for the fourth quarter of 2019, based on 67.3 million basic
and diluted shares outstanding, compared to $(0.14) for the fourth quarter of 2018, based on 63.8 million basic and diluted shares outstanding.
• Adjusted EBITDA: Adjusted EBITDA was $(7.2) million for the full year 2019, compared to $(7.9) million for the fourth quarter of 2018.
Full Year 2019 Financial Highlights
• Revenue: Subscription revenue was $155.1 million for the full year 2019, up 34% compared to the full year 2018. Total subscriptions revenue was $160.1 million for
the full year 2019, an increase of 27% from the prior year. Professional services revenue was $106.3 million for the full year 2019, an increase of 5% from the prior year.
Total revenue was $266.3 million for the full year 2019, up 17% compared to the full year 2018.
• Operating loss and non-GAAP operating loss: GAAP operating loss was $(49.1) million for the full year 2019, compared to $(46.7) million for full year 2018.
Non-GAAP operating loss was $(32.7) million for the full year 2019, compared to $(30.7) million for the full year 2018.
• Net loss and non-GAAP net loss: GAAP net loss was $(49.4) million for the full year 2019, compared to $(49.5) million for the full year 2018. GAAP net loss per basic
and diluted share attributable to common stockholders was $(0.75) for the full year 2019, based on 65.5 million weighted average shares outstanding, compared to $(0.80)
for the full year 2018, based on 62.1 million weighted average shares outstanding. Non-GAAP net loss was $(32.8) million for the full year 2019, compared to $(33.4)
million for the full year 2018. Non-GAAP net loss per share was $(0.50) for the full year 2019, based on 65.5 million basic and diluted shares outstanding, compared to
$(0.54) for the full year 2018, based on 62.1 million basic and diluted shares outstanding.
• Adjusted EBITDA: Adjusted EBITDA was $(27.9) million for the full year 2019.
• Balance sheet and cash flows: As of December 31, 2019, Appian had cash and cash equivalents of $159.8 million. For the fourth quarter of 2019, cash used in operating
activities was $(6.0) million, compared with $(7.4) million in the fourth quarter of 2018. Cash used in operating activities was $(9.0) million for the year ended December
31, 2019, compared to cash used by operating activities $(31.3) million for the year ended December 31, 2018.
Executive Commentary
“For the full year, we exceeded our guidance and grew subscription revenue by 34% to $155.1 million. Companies are choosing Appian because of our strong
customer outcomes, growing partner ecosystem, and the speed of our low-code automation platform,” said CEO & Founder.
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Key Financial Highlights

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Aspen Technology Announces Financial Results for the Second Quarter
of Fiscal 2020
Summary of Second Quarter Fiscal Year 2020 Financial Results
AspenTech’s total revenue of $124.7 million included:
• License revenue, which represents the portion of a term license agreement allocated to the initial license, was $70.2 million in the
second quarter of fiscal 2020, compared to $93.4 million in the second quarter of fiscal 2019.
• Maintenance revenue, which represents the portion of the term license agreement related to on-going support and the right to future
product enhancements, was $45.3 million in the second quarter of fiscal 2020, compared to $41.0 million in the second quarter of fiscal
2019.
• Services and other revenuewere $9.2 million in the second quarter of fiscal 2020, compared to $6.0 million in the second quarter of
fiscal 2019
For the quarter ended December 31, 2019,
• AspenTech reported income from operations of $41.7 million, compared to income from operations of $63.8 million for the quarter
ended December 31, 2018.
• Net income was $38.3 million for the quarter ended December 31, 2019, leading to diluted net income per share of $0.56, compared
to diluted net income per share of $0.83 in the same period last fiscal year.
• Non-GAAP income from operations was $50.9 million for the second quarter of fiscal 2020, compared to non-GAAP income from
operations of $71.2 million in the same period last fiscal year. Non-GAAP net income was $45.5 million, or $0.66 per share, for the
second quarter of fiscal 2020, compared to non-GAAP net income of $65.1 million, or $0.92 per share, in the same period last fiscal
year. These non-GAAP results add back the impact of stock-based compensation expense, amortization of intangibles and acquisition
related fees. A reconciliation of GAAP to non-GAAP results is presented in the financial tables included in this press release.
• AspenTech had cash and cash equivalents of $80.5 million and total borrowings, net of debt issuance costs, of $345.1 million at
December 31, 2019.
• During the second quarter, the company generated $46.9 million in cash flow from operations and $48.1 million in free cash flow. Free
cash flow is calculated as net cash provided by operating activities adjusted for the net impact of: purchases of property, equipment and
leasehold improvements; capitalized computer software development costs, and other nonrecurring items, such as acquisition related
payments.
“AspenTech delivered solid second quarter results highlighted by continued double-digit annual spend growth. While the macro
environment in capital intensive industries was uncertain, spending remained favorable as customers recognized that investments
in digitalization can drive meaningful improvements in the operating efficiency and financial performance of their business, said
President and Chief Executive Officer of Aspen Technology. We continue to see significant customer interest in our solutions and
expect improving business performance in the second half of the year. Our optimism is driven by our expectations for continuing
strength from refining customers, improving demand from chemicals customers as macro conditions in that vertical improve, and
the ongoing recovery in our engineering and construction business. We are also encouraged by the progress in our Asset
Performance Management business and the traction it is gaining in the Global Economy Industries.”
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BMC Announces Intent to Acquire RSM Partners
BMC, a global leader in IT solutions for the digital enterprise, today announced the signing
of a definitive agreement to purchase RSM Partners, a global provider of services, software,
and expertise with a 100% focus on IBM Z® mainframes. The transaction is subject to close
in the coming months, and it will be BMC's second mainframe security or services
acquisition in the last 15 months. RSM Partners' services and software offerings will further
enhance the BMC Automated Mainframe Intelligence portfolio for the self-managing,
modern mainframe. The combination of BMC AMI for Security and RSM's offerings will
allow BMC to provide unparalleled expertise in mainframe security assessments, penetration
testing, compliance posture, and audit remediation for business-critical mainframe
platforms. RSM's mainframe offerings also include unique differentiators in staff
augmentation, migrations, security as a service, and more. BMC, the BMC logo, and BMC's
other product names are the exclusive properties of BMC Software, Inc. or its affiliates, are
registered or pending registration with the U.S. Patent and Trademark Office and may be
registered or pending registration in other countries. All other trademarks or registered
trademarks are the property of their respective owners. ©Copyright 2020 BMC Software,
Inc.
"We are thrilled to be adding RSM Partners to the BMC family of solutions to offer even
greater value to our mainframe customers in how they manage their systems and secure
their most critical data, said President of ZSolutions at BMC. We are excited to combine
our BMC AMI solutions with RSM Partners' Z expertise for the strongest mainframe
solutions available that help our customers run and secure their businesses."
Description
3

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Flexera Acquires Software Usage Analytics Leader Revulytics and
Expands Software Monetization Portfolio
Flexera, a demonstrated leader in software installation, open source software scanning, and software
monetization, announced that it has acquired Revulytics, a recognized leader in software usage analytics.
Software usage analytics is a fast-growing space. As software companies evolve their business models,
understanding product usage is a critical success factor. As highlighted in the Flexera Monetization Monitor:
Usage Management and Insights, companies that understand usage are more confident that their price is aligned
with value, but only 35% of companies can gather product usage data very well with on-premises software
companies lagging further behind. With the acquisition of Revulytics, Flexera continues to expand its software
monetization platform giving organizations more insight into the actual use of their products. Enhanced
capabilities include compliance data analytics, user behavior and telemetry, and in-app messaging, providing
software companies with the intelligence to make better pricing, compliance, roadmap and strategy decisions.
Revulytics, based in Waltham, Massachusetts, adds several core solutions to Flexera’s existing monetization
offerings, including:
• Compliance Intelligence – Usage Analytics for Compliance Teams: Actionable insights into where pirated
versions of software are being used, including data analytics with the scope, value and type of infringement. This
enables compliance and audit teams to generate new license revenue from existing and prospective customers.
• Usage Intelligence – Usage Analytics for Product Teams: In-depth insights on feature usage, analysis of
customer behavior, and dashboards with install base analytics and telemetry. This helps drive roadmap and
pricing decisions, identifies cross-sell and upsell opportunities, and identifies strong customer advocates.
“Software monetization is more than licensing and enforcement; it’s also about understanding actual
product usage. This insight enables product teams to make better, data-driven decisions and gives
compliance teams the actionable data they need to generate revenue from unlicensed use, said SVP and
General Manager of Flexera’s Supplier Division. Flexera is already recognized by Frost & Sullivan and IDC
for its software monetization platform and usage analytics capabilities. With the incredible people and
products at Revulytics, we are expanding our offering to provide software and technology companies with
even more insights to build and implement their digital business models.”
4

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New Relic Announces Third Quarter Fiscal Year 2020 Results
Third Quarter Fiscal Year 2020 Financial Highlights:
• Revenue of $153.0 million, compared to $124.0 million for the third quarter of
fiscal 2019.
• GAAP loss from operations was $(24.2) million, compared to $(8.5) million for
the third quarter of fiscal 2019.
• Non-GAAP income from operations was $3.0 million, compared to $7.8 million
for the third quarter of fiscal 2019.
• GAAP net loss attributable to New Relic per basic share was $(0.46), compared
to a loss of $(0.18) per basic share for the third quarter of fiscal 2019.
• Non-GAAP net income attributable to New Relic per diluted share was $0.09,
compared to $0.19 per diluted share for the third quarter of fiscal 2019.
• Cash, cash equivalents and short-term investments were $736.7 million at the
end of the third quarter of fiscal 2020, compared with $771.5 million at the end
of the second quarter of fiscal 2020.
“We’re pleased with the feedback and early signs of success we’ve seen from
customers adopting the new capabilities across the New Relic One
platform,saidCEO and founder, New Relic. With the recent introduction of
our platform innovations and new executives, we have the pieces of our
strategy in place to capitalize on our immense opportunity to help customers
create more perfect software.”
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Solutions Updates

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Solution Updates
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Automation Anywhere Announces World’s First Integrated Process
Discovery Solution
6
Solution Description
Automation Anywhere, a global leader in Robotic Process Automation announced the world’s first integrated artificial intelligence-driven
process discovery solution that discovers business processes and with one-click creates bots to automate them. Automation Anywhere
Discovery Bot uses AI and machine learning to automatically capture and analyze user actions to uncover common, repetitive process steps
as employees navigate between business applications. It then prioritizes automation opportunities by potential return on investment and
develops RPA bots – accelerating the process automation journey for organizations. Research by Automation Anywhere shows that nearly 80
percent of manual, repetitive front-and-back office business tasks that can be automated, remain undiscovered. Traditional, manual process
discovery methods are slow and time consuming and the ROI is uncertain. The new, intelligent, automatic process discovery technology –
built on top of the company’s cloud-native intelligent automation platform – leverages years of investment in RPA, AI and machine learning
to increase the pace of process discovery and automation. As a zero-client solution, it can be easily deployed across the enterprise and allows
business users, IT and developers to collaborate via the same web-based interface and reduce the time spent understanding business process
workflows.

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Solution Updates
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Broadcom Announces Industry’s Most Comprehensive Portfolio of Wi-Fi
6E Access Point Solutions for 6 GHz WLAN
7
Broadcom Inc. announced the availability of a portfolio of Wi-Fi 6E devices. Wi-Fi 6E is a new standard that builds on the rich feature set of
Wi-Fi 6, including OFDMA and other multi-user operations that improve performance in crowded environments, advanced roaming
capabilities and increased security. Wi-Fi 6E extends the Wi-Fi 6 standard to support the soon-to-be-operational 6 GHz band. This new band
enables up to 1,200 MHz of spectrum for Wi-Fi use, which WLAN access point (AP) manufacturers can leverage to deliver faster speeds,
higher capacity and lower latency with no congestion from legacy devices. These devices coupled with the new spectrum will further
accelerate the deployment of Wi-Fi 6 technology delivering a steady, swift and secure consumer experience. This expands upon the existing
Wi-Fi 6 ecosystem which has over 125 million smartphones. The innovations of Wi-Fi 6E open up unprecedented capacity for high-bandwidth
applications such as 8K video streaming, real-time immersive gaming, virtual and augmented reality, and high-speed tethering. The new 6
GHz spectrum band is expected to be operational in the United States in 2020, and a wide ecosystem of 6 GHz-enabled devices will be
available at launch. Wi-Fi 6E allows the immediate use of promised efficiencies of Wi-Fi 6, providing a spectrum platform for the next phase
of lower latency and deterministic Wi-Fi services. As well as seeding a new high-speed generation of laptops and tablets

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Solution Updates
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New Software Uses AI-Driven Self-Service to Deliver Omni-Channel
Employee Experience
8
Cherwell Software, a global leader in service management solutions, has announced version 10.0 of its popular Cherwell® Service Management
software for IT Service Management and Enterprise Service Management. CSM 10.0 enables organizations to deliver significantly enhanced and
expanded employee experiences, doubling the number of channels by which users can access Cherwell Service Management. Additionally, the new
Cherwell Service Management Enterprise package includes Cherwell’s top-ranked enterprise service management solutions in a single product
offering. This combination of service management for Human Resources, Project Management, Facilities, and Information Security together with
ITSM and the Cherwell CORE no-code platform enables customers to unlock the value of workflow automation across the organization.CSM 10.0
simplifies and accelerates ITSM workflows, enhancing the employee experience with the broadest possible set of choices for raising and resolving an
incident. Employees can call or visit the Service Desk, access a portal via computer or mobile device, open the desktop app, send an email, tell the
optional Cherwell Virtual Agent what’s happening, or open an incident in Slack with the new Cherwell Slack® app. The CVA enhances self-service by
directing employees to articles matched to their stated concerns—meaning that now they can not only access Cherwell Service Management in the way
that works best for them, they can resolve their own incidents immediately rather than waiting for an administrator to respond.

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Solution Updates
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Dynatrace adds business KPI anomaly detection and analysis to drive
better user experiences and business outcomes
9
Software intelligence company, Dynatrace announced new enhancements to its Digital Business Analytics module at Perform 2020, the company’s annual user conference. The
Dynatrace® explainable AI engine, Davis™, has been expanded to process business KPIs, such as revenue trends, customer conversions, and churn. In addition, Dynatrace now
enables one-click integration with the most popular web analytics solutions including Adobe Analytics. These enhancements facilitate automatic detection of the root-cause of
business-impacting anomalies and provide organizations with precise answers and insights so they can deliver outstanding digital experiences and better business outcomes.
New enhancements to the Dynatrace® Digital Business Analytics module include:
• Enhanced AI with business KPIs – The Dynatrace® explainable AI engine, Davis™, now processes business data, such as revenue trends, customer conversions, and churn, from an
expanded set of data sources including logs, services and custom metrics. This delivers even more precise, AI-powered answers allowing teams to go beyond simply what is happening
to understand precisely why it’s happening.
• Real-time business anomaly detection – Dynatrace delivers automatic, real-time alerts on business-impacting anomalies using critical business metrics, including revenue, feature
adoption, conversion steps and segmentation characteristics such as customer loyalty status, geolocation, and user satisfaction data. As a result, teams can proactively identify and
resolve problems before customers are impacted.
• Automatic web analytics integrations – Dynatrace now enables one-click integration with the most popular web analytics tools, including Adobe Analytics and other services. This
enables organizations to use segmentation criteria from these web analytics tools to create similar views in Dynatrace. This shared business context makes it easier for teams to optimize
customer experience as well as application functionality, helping to ensure proactive problem resolution and better business outcomes.

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Solution Updates
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Dynatrace enhances AI-powered answers for native mobile apps,
powering seamless experiences across digital channels
10
Software intelligence company, Dynatrace announced expanded digital experience management capabilities including advanced analytics and segmentation of mobile app user
sessions, auto-instrumentation for additional mobile platforms and technologies, and enhancements to its explainable AI engine, Davis™, including insights from third-party mobile
app components. With these advances, Dynatrace® delivers real-time, precise answers about the health, performance and usage of native mobile apps, enabling organizations to
quickly deliver new apps and features as well as troubleshoot and resolve issues before user experience and adoption are impacted.
New enhancements to Dynatrace® Digital Experience Management capabilities for native mobile applications include:
Advanced analytics and segmentation – Dynatrace multi-dimensional analytics now include crash reporting workflow and granular segmentation capabilities spanning health,
performance and usage metrics across all app components and user actions. These enhancements eliminate blind spots and streamline the error troubleshooting process to identify the
precise root-cause and impact of problems wherever they occur, from backend applications and underlying cloud infrastructure and networks, to the mobile app and device.
Enhanced auto-instrumentation – Dynatrace’s fully automated instrumentation and dependency mapping capabilities have been extended to the most popular mobile frameworks and
platforms including React Native and tvOS. These augment existing auto-instrumentation for Android, iOS, Xamarin, Cordova and Ionic, and enable organizations to eliminate manual
effort and quickly achieve observability as well as AI-powered answers for native mobile apps.
Enriched AI-powered answers – Dynatrace’s explainable AI engine, Davis™, can now process data from third-party mobile apps components, in addition to mobile app crash and error
rates, and user performance metrics. As a result, Davis delivers even more precise answers in real time to accelerate problem resolution and help ensure optimal experiences for every
mobile app user.

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Solution Updates
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Dynatrace further extends Kubernetes support for full stack observability
and more precise, AI-powered answers
11
Software intelligence company, Dynatrace announced new enhancements to its support for Kubernetes at Perform 2020, the company’s annual user conference. The Dynatrace®
explainable AI engine, DavisTM, now automatically ingests additional Kubernetes events and metrics, enabling it to deliver precise answers in real time about performance issues and
anomalies across the full stack of Kubernetes clusters, containers, and workloads. Dynatrace now also automatically discovers, instruments and maps heterogeneous container
technologies within Kubernetes, making even the largest and most diverse containerized environments easier to deploy and manage, thereby simplifying Its journey to cloud-native
environments.
Key enhancements to the Dynatrace® platform’s support for Kubernetes environments include:
• Precise, AI-powered answers – DavisTM has been enriched with the ability to ingest additional Kubernetes events and metrics, including state changes, workload changes and critical
events across clusters, containers and runtimes. As a result, Dynatrace better understands all dependencies and relationships across the entire Kubernetes stack, from clusters to
containers, and the workloads running inside. This further enables Dynatrace to provide full stack observability at scale, and deliver more precise, AI-powered answers to dramatically
simplify Kubernetes roll-out and management.
• New cloud application and microservice analysis capabilities – With Dynatrace, organizations can now understand and optimize Kubernetes resource utilization, enabling
administrators and application owners to identify and solve performance issues and improve business outcomes proactively.
• Extended automatic container instrumentation – Dynatrace now automatically discovers, instruments and maps heterogeneous container technologies within Kubernetes
environments, including implementations based on Docker, CRI-O and contained. This makes it easy to deploy and manage even the largest containerized environments. New
container resource usage analysis also provides broader coverage for the range of container runtimes used by organizations.

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Dynatrace tackles rising cloud complexity and speeds digital transformation
with next generation infrastructure monitoring
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Software intelligence company, Dynatrace announced the next generation of its Infrastructure Monitoring module in its industry-leading, all-in-one Software Intelligence
Platform at Perform 2020, the company’s annual user conference. The latest upgrades, including enhanced AI, expanded out-of-the-box observability, and the ability to create
custom metrics from log events, provide Dynatrace® customers with greater efficiency, simplicity and speed as they undergo digital transformation.
New enhancements to the Dynatrace® Infrastructure Monitoring module include:
• Extended out-of-the-box observability for cloud-native environments – Dynatrace now automatically ingests data from additional sources, including new AWS and Azure
services, Kubernetes-native events, Prometheus OpenMetrics, and Spring Micrometer metrics. This provides out-of-the-box, comprehensive observability at scale, plus more
precise answers to enable faster problem resolution, improved productivity, and rapid innovation in multi-cloud environments.
• Custom metrics and events from log monitoring – The Dynatrace® platform can now create custom metrics and events based on log data so organizations can extend
infrastructure observability to any application, script, or process that writes to a log file. This facilitates tool consolidation, and reduces the cost and effort involved in manual
administration.
• Smarter infrastructure monitoring – The Dynatrace Davis™ AI engine now automatically provides thresholds and baselining algorithms for all infrastructure performance and
reliability metrics, extending root-cause analysis and enabling organizations to easily scale infrastructure monitoring without manual configuration in dynamic cloud
environments. As a result, organizations gain access to precise answers in real time, supporting faster innovation while ensuring infrastructure performance and availability

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Efecte launches Community Solutions for its Service Management platform
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Efecte offers its customers and partners the opportunity to develop and share their own solutions on Efecte‘s Service Management platform in the
Efecte Community. With the new way of co-operation, organizations can create individual service processes, adapt low-code workflows from other
developers to their needs, and transfer standard functionalities to new business areas with just a few clicks of the mouse. The big advantage of the
approach is that the most frequently requested extensions can be created and adapted more quickly and no longer need to be developed from
scratch by every customer. To start with, Efecte is providing its Community with two template packages: one for Enterprise Contract Management
and another for Essential Scaled Agile Framework. The Community Solutions are available immediately and at no additional cost. Efecte’s
Community Solutions can be created agilely with just a few clicks using a graphical user interface. The Community Solutions consist of at least
one template and can contain associated low-code workflows and pre-configured reporting templates. With the community edition of the
Enterprise Contract Management solution, organizations can consolidate and manage all their contracts in one central application. They can, for
example, receive reminders of termination dates in good time and see at a glance when contracts’renewal dates are approaching. Those responsible
have relevant contract terms at sight and they can control access authorizations in detail. The solution also allows formalizing the approval
processes across departments and always provides the current version of a contract.

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GigaSpaces Latest Upgrade Looks to Fill in Missing Gaps for MLOps
Success
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GigaSpaces is shipping an update that aims to make MLOps easier to achieve. It looks to let organizations better manage their ML models, as well as add speed, scale and accuracy to their
ML operationalizing efforts.
Notable feature in GigaSpaces 15.0 include:
Easy MLOps Monitoring: Organizations can monitor applications for performance issues with ML-centric capabilities using the GigaSpaces Ops Manager enterprise-grade monitoring and
administration tool. It provides visibility into the components of an organization's system starting at the cluster level and drilling through to individual services and service instances. This level
of visibility supports continuous development and monitoring of microservices and machine learning pipelines, so businesses can maintain accurate data models and ensure that small problems
are resolved before they affect general performance. Users can view performance metrics and system alerts at the cluster level to immediately identify problem areas.
Enhanced Intelligent Data Tiering: Users can retrieve frequently accessed cold data up to 100X faster with GigaSpaces AnalyticsXtreme. With a new AnalyticsXtreme Batch Indexing feature,
GigaSpaces' smart indexing of aged data "has gotten smarter," according to the company's website.
GigaSpaces Connector for Apache Kafka: The official GigaSpaces Connector for Apache Kafka has been released and verified by Confluent, following the guidelines set forth by Confluent's
Verified Integrations Program.
Tableau Server Support: Tableau Server provides direct, authorized access to live Space objects and documents, allowing users to build and run complex filtered queries against InsightEdge.
Dynamic Schema Versioning: InsightEdge now supports dynamic schema definition by enabling the writing and updating of data without a predefined schema. With a dynamic schema
versioning, organizations can integrate code more reliably, deploy faster, and lower administration overhead.

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GigaSpaces Launches GigaSpaces Cloud Managed Service on Google Cloud
Platform
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GigaSpaces, the provider of InsightEdge, the fastest in-memory real-time analytics processing platform, announced that they are providing their
in-memory computing platform, InsightEdge as a managed service on Google Cloud Platform. With a single click, customers can deploy
InsightEdge to seamlessly introduce new applications that need to ingest, process and analyze streaming, hot and cold historical data at extreme
speed and scale with zero management overhead. Using InsightEdge on GigaSpaces Cloud, services and applications can query data from any
source for a real-time 360 view; quickly connecting all structured, semi-structured and unstructured data to gain a holistic view of the business.
InsightEdge on GigaSpaces Cloud provides one-click connectivity to any database, interactive SQL queries, quick access to data lakes, connectors
to business intelligence applications, data visualization, multi region replication and many more advanced features – all at the speed and scale
required for time-sensitive data-driven decisions. GigaSpaces provides the fastest in-memory computing platforms for real-time insight to action
and extreme transactional processing. With GigaSpaces, enterprises can operationalize machine learning and transactional processing to gain
real-time insights on their data and act upon them in the moment. The always-on platforms for mission-critical applications across cloud, on
premise or hybrid, are leveraged by hundreds of Tier-1 and Fortune-listed organizations worldwide across financial services, retail, transportation,
telecom, healthcare, and more. GigaSpaces offices are located in the US, Europe and Asia.

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ironSource Launches Ad-Based Game Studio - Supersonic Games
16
ironSource announced the launch of mobile game studio Supersonic Games, a new company that will focus on publishing and developing
ad-based games. By extending the services they offer developers, and becoming more deeply involved in creating and launching games,
ironSource will also be able to add more value to all game developers already utilizing their platform. Within 10 days of its founding,
Supersonic Games has already published a chart-topping game, with “Sort It 3D” reaching the top of the major European, US, Korean and
Japanese charts within a day of launch, and the company has an exciting pipeline of games which will be launched within the next month.
Developers working with the studio will be able to tap into ironSource’s game growth platform and benefit from access to the extensive scale
of the company’s game network. Additionally, developers will have the opportunity to partner with a team who has deep knowledge and
experience executing user acquisition and ad-based monetization strategies to scale games. Beyond the ongoing horizontal consolidation of
the game industry, the last two years have seen an uptick in vertical consolidation, with successful game studios joining adtech providers or
vice versa. Companies which combine a strong advertising business with a popular mobile game offering enjoy a significant edge in today’s
competitive market, benefiting from a more efficient funnel with fewer margins, ultimately resulting in more revenue for the developer.

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ManageEngine Launches Privileged Session Management Solution
17
ManageEngine, the IT management division of Zoho Corporation, announced the launch of Access Manager Plus, a privileged session management solution for enterprises. With features like jump
box support, session recording and live monitoring, the solution allows security admins to facilitate and govern remote sessions that provide users with privileged access to critical business systems.
Remote connectivity has become mainstream as employees increasingly access corporate systems at their convenience, irrespective of their location or the time of day. In fact, 56 percent of companies
worldwide either allow a hybrid form of remote work or offer a completely remote workplace. Despite being inflexible and presenting huge privacy and security risks, traditional tools like VPNs are
still used by most organizations. A solution that streamlines corporate remote access, while also offering strict governance over privileged sessions for ultimate security, can remedy the risks associated
with remote connectivity.
The enterprise-ready features of Access Manager Plus include:
• Data center remote access: Leverage simplified, direct connections to remote data centers, and automatically authenticate via jump box support for Windows and Linux platforms.
• One-click remote sessions: Enable users to launch direct RDP, SSH, SQL and VNC connections to remote hosts. Tunnel the connections via encrypted gateways for enhanced security.
• Remote app support: Allow users and third parties to seamlessly access specific Windows-based remote applications from local desktops.
• Bidirectional remote file transfer: Transfer files between a remote system and the local host or between two remote systems, as well as upload or download files on the remote device, using secure
protocols like SCP and SFTP.
• Privileged session monitoring: Record all sessions and archive them as video files for post-session review. Control remote connections through session shadowing and termination capabilities.
• Access control workflow: Establish a request-release mechanism to scrutinize access requests before approval. Grant users and contractors’ access to remote systems only upon ticket status
verification.

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Neotys Announces NeoLoad 7.2
18
Neotys announces NeoLoad 7.2, the latest release for its performance testing platform. NeoLoad provides testers and developers automatic
test design and maintenance, the most realistic simulation of user behaviour, fast root cause analysis, and built-in integrations with the entire
SDLC toolchain. Automate performance test design, maintenance, and runtime within CI pipelines.
New things in this Release
• Citrix GA – NeoLoad now offers the most reliable, simplest, and quickest way to performance test Citrix.
• License Management – NeoLoad offers more flexibility around sharing licenses.
• Feature Enhancements – NeoLoad continues to update and enhance several of its existing capabilities. See what’s new below for more
details.
Neotys has nearly 15 years of development investment into NeoLoad – the performance testing platform designed to accelerate Agile and
DevOps processes. It’s built by engineers who recognized that to achieve their Agile adoption objective, they needed to create a product that
could facilitate superior load and performance testing continuously. The result – faster test creation and maintenance with NeoLoad.

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Merck’s New BrightLab™ Cloud-hosted Software Brings IoT to R&D
19
Merck, a leading science and technology company, introduced its BrightLab™ cloud-based inventory management and instrument connectivity
platform for research scientists. The new software includes an electronic lab notebook, which allows scientists and lab managers to track and update
experiments from any computer or mobile device. Recognizing the increasing demand for data automation, Merck’s BrightLab™ software connects lab
instruments to the cloud via application programming interface and Internet of Things integrations, avoiding the need for manual transcription. It saves
researchers hours of unnecessary review, allowing for more time at the bench. The platform also automates workflows and produces a secure,
searchable archive of reports. All information on the cloud is accessible to only to designated users since the platform is designed with SSL encryption
and provides data integrity with audit trails and regular backups built in. The platform is available at no charge to individual lab customers in academia.
For those in industry, a 30-day free trial is available on brightlab.com to test the product and gain familiarity with its core lab function optimization
features. Merck, a leading science and technology company, operates across healthcare, life science and performance materials. Around 56,000
employees work to make a positive difference to millions of people’s lives every day by creating more joyful and sustainable ways to live. From
advancing gene editing technologies and discovering unique ways to treat the most challenging diseases to enabling the intelligence of devices.

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OneStream Software Launches Predictive Analytics for Financial and
Operational Planning
20
OneStream Software, a leader in Corporate Performance Management solutions for mid-sized to large enterprises, has introduced a new
predictive analytics solution that provides advanced planning and forecasting capabilities for the OneStream XF platform. Predictive
Analytics 123 enables finance leaders to create predictive forecasts for financial and operational planning, share these insights and collaborate
with their business partners on critical business decisions. Predictive Analytics 123 extends OneStream’s planning and forecasting capabilities
and builds on the governed analytics capabilities that were released last quarter. Governed analytics allows finance executives to blend
detailed operational and transactional data with trusted financial data managed within the OneStream XF platform. Predictive Analytics 123
adds predictive modelling with the ability to quickly seed new forecasts and create visualizations with easy, self-service capabilities. This
enables finance teams to validate corporate and operational plans, reduce forecast bias and help drive important dialogue to support quick and
effective decision making. Finance teams are playing an increasingly important role in operational business planning. Already trusted to
accurately report financial results and drive financial planning, many organizations are now tasking the CFO and finance teams with more
responsibility, including operational data analysis, forecasting and planning.

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The City of Burlington Launches a Data Portal to Support its Open Data
Policy
21
The City of Burlington, in collaboration with Opendatasoft, officially launched its data sharing portal. The portal is an integral part of a larger open data
strategy for the city to proactively share data and champion innovation. The City of Burlington’s data portal makes it easier to view, obtain, and use the
information the city has gathered. It allows users to view, combine, export, and share data under the city’s open data license. The datasets are provided
in multiple formats, including APIs and can be visualized in charts, graphs and tables. The open data portal already includes more than 35 live datasets,
classified in 8 broad topics ranging from City Management and Financials, Arts and Culture, Economy and Community, Energy and Environment and
Housing and Permitting. Following this first release of data, the city is planning to continuously roll our new datasets as soon as they become available
and are ready to be explored by residents and businesses alike. Burlington’s new open data policy and platform are foundational steps that provide better
insights for residents into the city’s work and offer new ways for city departments to share and use data in ways that can save time, save money, and
foster collaboration on projects that involve teams from across the City Burlington is the largest city in Vermont, with a population of just over 40,000.
It is situated on Lake Champlain with sweeping views of the Adirondacks. Burlingtonians are diverse and forward-thinking citizens, surrounded by
scenic beauty and recreational opportunities. The community is steeped in arts and culture and actively engaged in protecting the environment while
growing the economy.

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Pega Makes Low-Code App Development Faster and Easier with New Pega
Express Methodology Built Right into Pega Platform
22
Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced Pega Express™ – a new low-code software
development methodology seamlessly integrated within Pega Platform™. This industry-first methodology guides users step by step to quickly design and deploy
Minimum Lovable Products and evolve and extend them into the future. Based on Pega’s decades of low-code software development experience, the Pega Express
methodology brings to life a design-thinking approach through a guided drag-and-drop interface within Pega Platform’s App Studio environment.
App builders can efficiently, effectively, and collaboratively build their new apps by:
• Designing each microjourney: Pega guides app builders in designing each microjourney – small but high-value case types within an application such as “inquire about
service,” “dispute a charge,” or “onboard a new partner.” App builders design each microjourney and their associated processes.
• Selecting different personas and channels: App builders select different user personas and define how they engage in the app. For example, they can specify how a
‘customer,’ ‘customer service agent,’ or ‘lending manager’ will uniquely interact with a new loan origination app at different stages of each microjourney. App builders
can also activate the most appropriate engagement channels, such as a self-service portal, mobile device, or an agent desktop, for each persona.
• Integrating relevant data: Pega takes the complexity out of data integration by providing a complete view of relevant data sources – such as CRM, ERP, or other
databases. By visualizing this integration landscape on a single screen, Pega allows app builders to easily validate the data completeness of each microjourney and create
a record of who did what at each stage.

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Perfecto by Perforce Announces Katalon Studio Integration
23
Perfecto by Perforce, market leader in cloud-based automated mobile and web application testing solutions, announced its integration with
Katalon Studio. This collaboration between Perfecto and Katalon enables testing teams to achieve higher levels of test automation while
executing against devices and browsers in the Perfecto testing cloud. Katalon Studio is a test automation solution for web and mobile apps.
Katalon enables teams to create automated test scripts without the need to code. Together, Katalon fills the need for test creation, and Perfecto
provides the devices and browsers needed to test, along with test failure analysis and automation at scale. Perfecto also complements Katalon
with the test automation coverage, scalability, analysis, and stability that are critical to testing teams’ success. Teams need test creation tools
like Katalon for testers of varying skillsets. But that isn’t the only tool needed. Perfecto provides a comprehensive and robust testing platform
to execute those tests against and turn test automation into trusted and valuable information. Teams only focusing on test creation — without
leveraging other testing technology throughout their automation strategy won’t be successful. Katalon is the latest in a long line of integrations
in the existing Perfecto portfolio. The addition of Katalon increases opportunities for practitioners regardless of skillset, allowing them to
provide meaningful contributions to continuous testing efforts in their organization.

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Cisco Meraki Launches Phunware Location Based Services in Meraki
Marketplace
24
Phunware, Inc., a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, today announced that Cisco Meraki
now features the Company’s Multiscreen-as-a-Service Location Based Services app in its Meraki Marketplace. Cisco Systems, Inc. acquired Meraki in 2012, and today, Cisco Meraki
is a leader in cloud controlled WiFi, routing and security, all managed from a centralized dashboard. The Meraki Marketplace is an exclusive catalog of Technology Partners like
Phunware that showcases applications developed on top of the Meraki platform, allowing customers and partners to view, demo and deploy commercial solutions.
Key features of the Phunware MaaS LBS app portfolio include:
• Indoor Routing and Navigation: proximity and real-time blue dot mapping, navigation and wayfinding using Bluetooth Low Energy (BLE) beacons, Wi-Fi, Li-Fi and GPS
• Off-Route Notifications: real-time notifications for route modifications and adjustments
• Location Sharing: share, view and route to app users’ locations
• Customizable Points of Interest (POIs): create, configure and display unique POIs
• Simple Real-Time Map Management: edit, manage and update maps
• Additional Real-Time Location Services:conduct asset tracking, issue proximity alerts, monitor traffic patterns and more
• Native Map Experience: multi-layer vector maps, stitched in to Apple Maps and Google Maps, following the latest technology and design patterns including pinch zoom, panning
and rotation
• Landmark Routing: developer landmark configuration options for more user-friendly, turn-by-turn directions and routing

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RapidMiner Launches RapidMiner 9.6, Extending the Platform to Full-Time
coders and BI Users
25
RapidMiner, a data science platform enabling data loving people of all skill levels to rapidly create and operate artificial intelligence solutions for
maximum business impact, today announced the release of its platform enhancement, RapidMiner 9.6. This update prioritizes people – not technology
– at the center of the enterprise AI journey, providing new, unique experiences to empower users of varying backgrounds and abilities. While other
platforms tout similar features, they are fundamentally designed with a particular skillset in mind, consequently alienating other users across the
enterprise. The RapidMiner 9.6 platform embraces a much broader array of users, enabling collaboration between coders, non-coding data scientists,
and business users on a platform seamlessly combining automated data science, visual workflows, and coding as needed or preferred. In enterprise
analytics, there will always be different groups who bring different and unique skills, domain knowledge and experience to a project, but prefer to work
with very specific toolsets – such as coding notebooks or BI platforms. RapidMiner 9.6 allows diverse teams to work together on the same project
within their preferred experience paradigms. This represents a foundational step in the company’s major initiative to drive easy collaboration between
advanced data scientists, budding citizen data scientists and business leaders. The ultimate goal for RapidMiner is to get more models into production
where they can deliver profound business impact – this is all part of an initiative to help prevent the spread of the Model Impact Epidemic, an ongoing
issue in the world of data science that is wasting time, money, and effort.

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Kofax’s Intelligent Automation Platform Now Includes Enhanced Kofax
RPA, Accelerated Enterprise Scalability and Faster Time-to-Value
26
Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, announces new enhancements to
its market-leading Intelligent Automation platform which include integration of secure print management and market leading Digital Workforce
Management for Kofax RPA. Prioritizing, scaling, governing and accelerating RPA deployments remain key digital transformation objectives for
forward-thinking enterprises. They’re actively seeking to deploy RPA faster to achieve higher efficiencies and automate manual, error prone,
time-intensive processes. This latest release enables organizations to have unique insights for process discovery, security and control for governance
needs and improved experience for developers. Organizations continue to look for ways to empower knowledge workers and enhance operational
efficiency – one of the three use cases covered in the Critical Capabilities Report. For this RPA use case (Augment Knowledge Workers), Kofax ranked
second highest across all RPA vendors, with a score of 4.0 out of 5.0. Kofax RPA now also includes integration with privileged access management
leader, CyberArk, giving organizations the ability to manage and protect the privileged credentials that are often required to automate robotic processes
in order to improve security and safeguard access to critical business and third-party systems. In addition, Kofax’s award-winning Control Suite is now
integrated with Kofax’s Intelligent Automation platform. Control Suite enables secure print management within an end-to-end business process and
ensures print output is secured, tracked and auditable.

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Kofax Launches APAgility Cloud, a SaaS Version of its Market-Leading
Accounts Payable Automation Solution
27
Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, announces its market-leading
accounts payable automation solution, AP Agility, is now available as a cloud-hosted SaaS offering. Kofax AP Agility Cloud™ combines the
power of AI-driven capture, three-way matching of invoices, purchase orders and receiving documents, approval and exception workflows,
automated general ledger coding, and analytics – delivering all the benefits of AP Agility to accounts payable departments seeking a cloud-based
solution. Kofax AP Agility Cloud is purpose-built to help companies reduce costs, improve processing times, enhance compliance through
automated controls and elevate data quality across the entire accounts payable function. Hosted on Microsoft Azure, which eliminates the need for
onsite IT infrastructure, customers can launch and scale the solution quickly. Customers realize cost savings through lower initial start-up and
maintenance costs while giving secure access to users anywhere in the world from any desktop or mobile device. Many companies suffer from the
high cost of invoice processing and an inability to optimize supplier relationships, payments, invoicing requirements and business spend. AP
Agility addresses these challenges by meeting the needs of organizations with flexible deployment and licensing options – including perpetual or
term on-premise, private cloud or public cloud. Initially available in the United States, Kofax will add data centers in Europe and Asia Pacific later
this year.

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Recorded Future Introduces Security Operations and Response Module
28
Recorded Future, the global leader in security intelligence, announced its plans for a new approach to building an intelligence-led cybersecurity
program, designed to help security and IT professionals focus on specific pain points while maintaining and planning for a holistic, long-term vision.
The new Recorded Future Security Intelligence Platform will enable collaboration across security functions while providing a single authoritative
source for all intelligence needs. The Recorded Future Security Intelligence Platform will include specific solutions for SecOps and Response, Threat
Intelligence, Brand Protection, Vulnerability Management, Third-Party Risk, and Geopolitical Risk, which will be made available throughout 2020. The
first solution, SecOps and Response, will be available for early access on March 11, and is scheduled for general availability in April. The Recorded
Future SecOps and Response module is designed for security operations analysts and incident responders to help triage security incidents faster, with
more confidence, and ultimately help to mitigate and block new threats at the network perimeter. Clients can expect a new portal experience containing
intelligence tailored to their specific needs, and robust integrations with SIEM, SOAR, incident response, and network security technologies. The
Recorded Future SecOps and Response solution will provide rich context around indicators in real time, directly in SIEM, SOAR, and incident response
systems, to help quickly determine the most effective response. Security teams will have the ability to see which alerts should be prioritized based on a
risk score that updates in real time; all evidence behind the score is surfaced automatically.

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Red Hat Combines Continuous Community Innovation with Long-Life
Enterprise Support in Red Hat OpenStack Platform 16
29
Red Hat, Inc., the world's leading provider of open source solutions, announced the general availability of Red Hat OpenStack Platform 16, the
latest version of its highly scalable and agile Infrastructure-as-a-Service solution. More than 1,000 enhancements and new features will lay the
foundation for enterprise and telco workloads from programmable IaaS for hybrid clouds, developer clouds and production clouds and
cloud-native applications like network functions virtualization, edge computing, artificial intelligence and machine learning. Built on the backbone
of Red Hat Enterprise Linux 8, the world’s leading enterprise Linux platform, Red Hat OpenStack Platform 16 is designed to help organizations
deliver more innovation, more quickly and with fewer disruptions. The latest version of the platform adds a refined long-life support lifecycle,
comprehensive feature consolidation and a new commitment to delivering continuous community innovation as enterprise-ready features via
stream releases. The platform combines the OpenStack community releases of "Rocky", "Stein" and "Train" along with the best of Red Hat
OpenStack Platform versions 14 and 15. With Red Hat OpenStack Platform 16, enterprises and telcos can more effectively transform their IT
infrastructure into a more agile, efficient and innovative environment ready for the opportunities of a digital economy. Modular by design, the
platform optimizes IT operations for existing traditional applications while serving as the foundation for cloud-native application development and
deployment.

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Red Hat Fuels Omnitracs to Deliver Cloud-Native Fleet Management
Innovation
30
Red Hat, Inc., the world's leading provider of open source solutions, announced that Omnitracs, LLC, the global pioneer of fleet management
solutions to transportation and logistics companies, has delivered its Omnitracs One platform, the next-generation of fleet management innovation,
on the foundation of Red Hat OpenShift. Using the industry’s leading enterprise Kubernetes platform along with Red Hat Ansible Automation
Platform, Omnitracs One is a completely cloud-native offering and provides an enhanced user experience with a clear path towards future
innovations. The transportation industry is undergoing a digital revolution and Omnitracs engaged Red Hat as the partner to help accelerate its own
transformation efforts. Omnitracs wanted to build upon proven, cloud-native technologies, but with the backing of enterprise-grade support and
expertise. The company selected Red Hat based on its reputation for supporting flexible, open technologies in production environments, as well as
its knowledge and leadership in enabling cloud-native innovation. With Red Hat’s expertise and guidance, Omnitracs was able to effectively
embrace a shift from on-premises development technologies to cloud-native services, improving overall operations and creating a more
collaborative development process culture. Omnitracs One benefits commercial fleets of all sizes through a superior driver experience, a
comprehensive library of third-party integrations, device independence and exchangeable data across operations.

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Orange Egypt Builds Horizontal Cloud on Red Hat Technologies, Improving
Time-to-Market by up to 10x
31
Cloud technologies will provide a horizontal cloud platform for virtual network functions “VNFs” to Orange Egypt, enabling it to provide new services to
customers More quickly, optimize network investments and reduce operating expenses by relying on Red Hat OpenStack Platform and Red Hat Ceph Storage
solutions. Orange Egypt is the first company of the Orange Group to manage 100% of its customers' movement through software-based platforms across several
locations in its region.
Being the leading operator of mobile services in Egypt, Orange seeks to use the latest innovations in the areas of hybrid cloud and virtual network functions (NFV)
to enhance its ability to respond in real time to market dynamics and network conditions to serve more than 30 million customers. Orange Egypt is looking to
virtualize its core mobile package, which has been running stand-alone functions on dedicated devices. enabling Orange Egypt to launch and adapt services to best
meet customer needs. With Red Hat Ceph Storage Solutions, Orange Egypt will have a storage solution designed for mega computing storage sections to suit its
business size. Orange Egypt has been able to increase the knowledge capacity of software for telecommunications service packages to serve the busy summer areas
in Alexandria and the North Coast. Orange Egypt was able to make capacity improvements of 50% in just two working days per site, about 10 times faster than its
traditional operation. Through these new solutions, Orange Egypt was also able to provide new cyber security services such as parental control and anti-malware
programs to its consumer and business clients faster than before. Orange's third virtualization network functionality includes mobile data optimization and
acceleration of Transport Control Protocol, which aims to reduce the time taken to reach the network and enhance the user experience.

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Resolver 3.0 brings Active Data Warehousing and Continuous Assessment to
the Risk & Security Market
32
Resolver Inc., the leader in integrated risk and security management, announced the release of Resolver 3.0 platform and applications for Enterprise Risk
Management, Operational Risk Management, IT Risk and Compliance Management, Vendor Risk Management, Compliance, Incident Management,
Security Risk Management and Internal Audit. Recognized on Gartner’s Magic Quadrants for Integrated Risk Management and IT Risk Management for its
ease of use, configurability and integration, the release of Resolver 3.0 extends Resolver’s leadership by bringing continuous risk assessments to the market
with its innovative Active Data Warehousing and analysis capabilities. Resolver 3.0 introduces an Active Data Warehouse that provides real-time and
historical access to data in the system. Every change made to any risk or environment variable is automatically captured and time stamped in Resolver. In
most other systems, data instances are transient: when data is updated, previous data is either overwritten, or a snapshot is taken for a specific variable without
any supporting context.
With this power, organizations now have the ability to:
• Manage risk at the pace of business. Real-time monitoring of changes and trending of key variables – e.g. risk and control assessments, KRIs, incident and
loss events and trending.
• Increase the speed and precision of mitigation activities. Quickly rewind all data to a specific point in time to understand the context of risk and compliance
activities and the impact of past changes.

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Galvanize Furthers Category Domination with Expanded Capabilities & New
User Experience in Rsam-Powered Products
33
Galvanize, the global leader in SaaS governance, risk management, and compliance software, announced a much-anticipated release of
Rsam Version 10 as part of the HighBond family of products. This release includes an enhanced focus on the end-user experience, plus
improved automation within Galvanize’s ThirdPartyBond, ITGRCBond, CyberBond, IncidentBond, ContinuityBond, and PolicyBond
products. This release comes on the heels of Galvanize’s achievement of FedRAMP Agency Authorization from the US Federal
Government, as well as being named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools and a Challenger in
Magic Quadrant for Business Continuity Management Program Solutions, Worldwide. This furthers the organization’s goal of
consolidating the GRC and IRM category, making it the third core enterprise software. With more than 6,300 customer organizations in
130 countries, galvanize is connecting teams in many of the Fortune 1,000 and S&P 500 companies, and hundreds of government
organizations, banks, manufacturers, and healthcare organizations. Whether these professionals are managing threats, assessing risk,
measuring controls, monitoring compliance, or expanding assurance coverage, HighBond automates manual tasks, blends
organization-wide data, and broadcasts it in easy-to-share dashboards and reports.

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ZoomInfo Enhances Go-to-Market Intelligence with Artificial Intelligence
34
ZoomInfo, the global leader in go-to-market intelligence solutions, announced a new, more robust, strategic initiative around Artificial Intelligence and machine learning
within its platform in order to enhance sales and marketing efficiency and performance at scale. With AI entering a phase of enterprise practicality – ZoomInfo recognized
a unique opportunity to provide even more value for all its customers. This new AI initiative reflects two important ZoomInfo tenets of productivity and accessibility. In
terms of productivity, marketing and sales teams are already leveraging the ZoomInfo platform daily and now, with AI, the more they use it the more the platform learns,
automatically delivering enhanced, actionable intelligence tailored to their specific needs. AI and machine learning technologies are expensive to build or buy, and often
complicated to learn and utilize fully. Now ZoomInfo is making AI-powered GTM intelligence accessible and easy to use for all GTM teams – not just the enterprise,
not just for IT, and not just for big budgets. A foundational element of the new toolset is AI-Generated Ideal Customer Profiles that integrate the latest AI technology into
the popular current ICP tool, automatically identifying and providing insights on what accounts are more likely to close based on existing customer traits. Leveraging
15,000 company data points, every company can create a truly unique ICP for their business. They can choose from standard attributes like company size or location or
more unique identifiers like whether a company provides a mobile app or hired a new CFO in the last 6 months. ZoomInfo gathers every bit of intelligence they can to
provide a complete, 360 view of each contact and company for its customers. And, when you add AI technology to the equation, ICPs created in ZoomInfo can enhance
both productivity and performance by automating prospecting and eliminating guesswork.

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Automation Anywhere Wins the Top Cloud Automation Solution Award
35
Automation Anywhere, a leader in Robotic Process Automation announced it has been named a winner in the ‘Best Cloud Automation Solution’
category in the international Cloud Computing Awards program, the Cloud Awards. This award recognizes Automation Anywhere Enterprise as the
world’s first and only web-based and cloud-native intelligent automation platform that empowers customers to automate their processes end-to-end,
from the back office to the front office. Enterprise platform delivers industry-leading ease of use for all users, enabling them to easily leverage built-in
and third-party AI and machine learning capabilities – all on a cloud-native platform that helps them achieve unprecedented scale and lowest cost of
ownership. The game-changing platform is available in 10 languages. Automation Anywhere is a global leader in Robotic Process Automation (RPA),
empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks,
resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world’s only web-based
and cloud native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help
organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,400 partners,
Automation Anywhere has deployed over 1.8 million bots to support some of the world’s largest enterprises across all industries.
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Automation Anywhere Captures Top Spot in HSAAnnual Technology
Ranking
36
Automation Anywhere, a global leader in robotic process automation announced it has received the No. 1 ranking in the annual HSA Infosource
2019-2020 Worldwide Capture Software Vendor Market Matrix Report. Harvey Spencer Associates – Infosource ranked Automation Anywhere as
the industry leader because of its ability to combine RPA with AI and provide powerful intelligent document capture solutions to its customers.
With the company’s AI-powered IQ Bot, Automation Anywhere is the only vendor to provide fully integrated out-of-the-box use cases, that can be
deployed easily and quickly, and uses machine learning to improve document recognition, according to the report. Combining RPA and intelligent
document process is critical because it empowers organization to gain control of the vast volumes of documents that organizations routinely create,
process and store and ensure seamless integration with their processes automation journey, The HSA ranking was based on the company’s ability
to execute globally, focus on horizontal and vertical use cases, deliver innovative products and partner with companies that share a similar strategic
vision. Automation Anywhere ranked highest for its technology innovation, strong channel network and global sales organization. The company
was also recognized for Bot Store the world’s first automation marketplace and Automation Anywhere University, which is leading the way to
reskill and ready workforces for the future of automation.
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Automation Anywhere Ranks #1 in Top 10 RPA products
37
Automation Anywhere, a global leader in robotic process automation announced it has received the #1 ranking in HFS’s second annual
“Top 10 Robotic Process Automation Software Products” for the second straight year. The RPA ranking is based on interviews with more
than 350 customers and product partners across leading RPA software products on the ability to execute, innovate and generate customer
success. Automation Anywhere ranked highest for its technology, roadmap and vision after having been the first company to introduce a
web-based, cloud-native RPA platform, the first automation marketplace and first dedicated analytics engine and IQ Bot, an AI-driven
intelligent document processing solution that allows business users to process complex documents.HFS also acknowledged Automation
Anywhere’s strong product roadmap, noting its combination of RPA with native artificial intelligence to support unstructured data,
web-based architecture, its acquisition of KlevOps to enhance attended automation, its strong ecosystem supported by its marketplace and
more than $800 million in funding to accelerate further product research and development. The company was recognized for its
innovation, scale and security, governance and controls, ensuring bots are used in a reputable manner.
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IT Shades
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Cherwell Recognized for Advanced IT Functionality in the New 2020
Enterprise Service Management Buying Guide
38
Cherwell Software, a global leader in service management solutions, was named as one of three service management vendors that
offer advanced ITSM & ESM functionality in The Forrester Enterprise Service Management Buying Guide, 2020. The buying
guide noted that Cherwell’s software is an excellent fit for businesses that want to expand beyond ITSM into other internal
organizations, for medium enterprises, and large enterprises. The guide also positioned Cherwell as a strong solution for
companies looking to replace their legacy ITSM solution, and buyers that are looking for a work management or service
management solution for non-ITSM buyers. The new guide provides an indispensable resource for companies identifying the best
service management platform for their organization, particularly those enabling automation beyond traditional IT workflows. In
addition to being cited as having “advanced ITSM features,” the guide noted that, “one Cherwell customer leverages the platform
globally for traditional incident management, onboarding of new employees, and management of more than a thousand legal
contracts.”
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Cherwell Recognized for Advanced IT Functionality in the New 2020
Enterprise Service Management Buying Guide
39
Cherwell Software, LLC, a global leader in service management has announced that its Cherwell® Service Management
solution has been awarded a Gold Medal for the 2020 IT Service Management Data Quadrant Awards by Software Reviews,
a division of world-class research and advisory firm Info-Tech Research Group. Cherwell Service Management was one of
16 ITSM tools to be evaluated by more than 741 end users. Cherwell Service Management was identified as a leader in "Ease
of IT Administration" for being able to resolve issues and perform configurations efficiently and effectively by 87% of
customers surveyed.
Cherwell was ranked first by Software Reviews in the following categories:
Ease of IT Administration
Ease of Customization
Business Value Created
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Hat-Trick for FICO as Three Finalists Named for Women in Credit Awards
40
Global analytics leader FICO has scored a hat-trick of finalists for the Women in Credit Awards. The Women in Credit
Awards are the only awards programme for women within the UK’s credit industry. They champion the work of a range
of incredible women across the entire credit and financial services industry. FICO powers decisions that help people
and businesses around the world prosper. Founded in 1956 and based in Silicon Valley, the company is a pioneer in the
use of predictive analytics and data science to improve operational decisions. FICO holds more than 195 US and
foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial
services, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more
than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to
ensuring that millions of airplanes and rental cars are in the right place at the right time.
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Mobile Labs A Best and Brightest Companies to Work For® In the Nation
41
Mobile Labs, a leading provider of mobile device clouds to Global 2000 mobile developers and testers, announced that
it has been named one of the 2019 Best and Brightest Companies to Work For® in the Nation.Mobile Labs was also
honored this past June on the regional level as one of Atlanta’s 2019 Best and Brightest Companies to Work For®.
Based on the survey completed by Mobile Labs employees in 2019, the organization excels in offering flexible work
schedules aiding in positive work/life balance, competitive benefits, encouraging leadership and an environment
driven by innovation and collaboration. The Best and Brightest Companies to Work For competition identifies and
honors organizations that display a commitment to excellence in their human resource practices and employee
enrichment. Organizations are assessed based on categories such as communication, work-life balance, employee
education, diversity, recognition, retention and more.
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Nucleus Research Ranks OneStream Software a CPM Leader for Third
Consecutive Year
42
OneStream Software, a leading provider of modern Corporate Performance Management solutions for mid-sized to large enterprises, has
been named a Leader in the 2020 Nucleus Research Value Matrix for CPM software. This was the third year in a row that Nucleus
Research positioned OneStream as a Leader with high rankings for both functionality and usability. OneStream is helping a growing list
of companies to digitally transform finance and become a better business partner, supporting strategic business decisions across the
enterprise. They are able to replace multiple legacy applications with the unified OneStream XF platform and streamline key finance
processes. OneStream’s XF Marketplace further extends the value of the platform with more than 50 downloadable applications that have
been tested and optimized for OneStream customers. These include solutions for account reconciliations, tax provisioning, people and
capital planning and predictive analytics. A profitable unicorn valued at more than $1B, OneStream recently announced record
performance in 2019 and is well poised for a strong 2020. Last month, the company launched Predictive Analytics 123, a solution that
delivers advanced planning and forecasting capabilities.
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Galvanize Named One of BC’s Top Employers for Seventh Consecutive
Year
43
Galvanize, the global leader in SaaS governance, risk, and compliance software, has been selected as one of BC’s Top Employers for the seventh year in a row. The award
is given in recognition of Galvanize’s commitment to providing an exceptional work environment, including the company’s stunning workspace, employee-first culture,
dedication to employee training and career advancement, robust benefits, and transparent communications. Galvanize’s employee-first culture places an emphasis on
open communication, innovation, and career growth, with numerous initiatives such as industry-leading in-house training programs for emerging leaders, management
effectiveness, internal change agents, and new hires. Employee well-being remains a top priority, through initiatives such as financial planning and mindfulness sessions,
salary top up for new parents on maternity and parental leave, and personal wellness spending accounts. This gives Galvanites the chance to customize their wellness
program with things like yoga classes, fitness equipment, music lessons, and ski lift tickets. The physical workspace at Galvanize reflects the transparency and focus on
employee well-being. Designed by employees, the space features open-concept desks, 125 individual meeting areas, and four sprawling kitchen and lounge areas. Open
communication is promoted through company initiatives like frequent town halls, global all-hands meetings, and easily accessible 1:1 time with the CEO. This award is
one of many accolades for corporate culture that mark Galvanize’s commitment to its employees. In the past few years, galvanize has been recognized as one of Canada’s
Top 100 Employers, BC’s Top Employers, Canada’s Top Small & Medium Employers, Canada’s Most Admired Corporate Cultures, and one of Deloitte’s Best Managed
Companies. Schultz is consistently highlighted as one of Canada’s Top 100 Most Powerful Women and Top BC CEO.
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WorkFusion Named No. 1 for Intelligence and Overall Innovation in
Robotic Process Automation
44
WorkFusion, a top provider of Intelligent Automation software, has just been recognized by HFS Research in its new “HFS Top Robotic Process Automation Software
Products 2020.” WorkFusion was named the top vendor in both the “Overall innovation” and “Innovation and embedded intelligence” categories and was ranked fourth
in the overall evaluation of RPA software vendors. The company also received high rankings for scalability and flexibility of its offerings, with the report noting strong
customer appreciation for its integrated cognitive capabilities that enable complete automation of processes — not just tasks. WorkFusion was also recognized as the first
automation product to natively integrate RPA with machine learning to address unstructured data challenges. HFS Research developed its report by analysing, conducting
reference checks and ranking a variety of business process and automation providers. The evaluation was based on a combination of data collected from vendors,
customers and public resources regarding the vendors’ execution, innovation and customer experience. The results yielded 311 product ratings across more than 30
customer experience dimensions. According to WorkFusion’s proprietary research, more than 50 percent of process data shifts each week, indicating that AI-driven
Intelligent Automation will become increasingly crucial in dealing with the rise in data volume and variability, and supporting business transformation and growth. To
make transformation efforts even simpler, WorkFusion’s integrated Intelligent Automation Cloud solutions include a wide array of ExpertBots™, pre-built to automate
complex functions, with a special focus on anti–money laundering efforts in banking. This combination of business-friendly AI, fully integrated capabilities and analytics
positions WorkFusion and its customers at the leading edge of automation.
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Dynatrace enables speed and confidence in U.S. Government Agency’s
migration to the cloud
45
Dynatrace announced that the U.S. Department of Veterans Affairs is using the Dynatrace Software Intelligence Platform to significantly
enhance enterprise cloud observability and support the VA’s cloud migration efforts. In accordance with the US Federal Government’s Chief
Information Officer’s Cloud First and Cloud Smart mandates, the VA Enterprise Cloud initiative was launched in July 2018, to help the VA
innovate faster. The goal is to migrate 350 mission-critical applications, roughly 50 percent of its total portfolio, to the cloud by 2024. VA’s
multi-cloud environment is extremely complex. The Department needed a modern approach to monitoring that would help enable its teams to
gain observability into everything from on-premises legacy applications to applications running in containers and microservices on Amazon
Web Services and Microsoft Azure. VA needed a solution that provided automated installation and configuration, continuous discovery, and
precise AI-powered answers regarding anomalies and degradations in service. The Dynatrace® Software Intelligence Platform offered this
along with complete, end-to-end observability across VA’s enterprise cloud environment, resulting in a faster and more confident cloud
migration. As VA continues its cloud migration, Dynatrace will provide IT teams with the ability to assess the performance of new and existing
applications, down to the user’s desktop. This helps to ensure that Veterans receive the best possible digital experience.
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Rheem Australia Taps Nintex Promapp to Plumb Great Customer Experience
Processes
46
Nintex, the global standard for process management and automation, announced that Rheem, Australia's leading hot water manufacturer, has commenced
deployment of visual process mapping and management software, Nintex Promapp®, the visual process mapping and management capability of the Nintex Process
Platform to improve the company's customer experience and overall customer satisfaction. Nintex is the global standard for process management and automation.
Today more than 8,000 public and private sector clients across 90 countries turn to the Nintex Platform to accelerate their digital transformation journeys by
enabling them to quickly and easily manage, automate and optimize business processes. The decision to select Nintex Promapp followed an evaluation of solutions
to support Rheem's vision of the future of customer interactions, and the required software and services to deliver success. Nintex Promapp was selected based on
its user-friendly interface and digital transformation capabilities. Rheem will use the technology to support the management of business processes across several
divisions, from customer experience to marketing to commerce. A first phase in Rheem's customer experience transformation is the mapping of processes in Nintex
Promapp for the successful roll-out of its SAP CRM and field service management applications across the Rheem call centre and service business. This will replace
manual processes currently stored in Visio and Word documents and provide consistency in sales and service, regardless of location. In addition, to support the new
processes, the company is deploying a range of rugged phones for service technicians, with customer-facing software applications aimed at improving the
employee and customer experience.
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Merck to Manufacture Elypta’s Liquid Biopsy Kits
47
Merck, a leading science and technology company, announced that it has been selected by Swedish molecular diagnostics firm Elypta as the contract
manufacturer for Elypta’s clinical diagnostic liquid biopsy kits. The kits analyze metabolites deregulated in several cancer types, making diagnoses
more accurate. The kits, which will be manufactured at Merck’s Life Science facility in St. Louis, Missouri, will initially be made available for research
use only. They are intended for mass spectrometry systems and will allow qualified researchers to measure the full spectrum of human
glycosaminoglycans in body fluid samples. Merck, which has more than 30 years’ experience in the diagnostics space, has been working with Elypta
toward the customization of assay kits. Elypta plans to qualify the kits for in-vitro diagnostics use in the United States and European Union following
completion of clinical validation studies, including one evaluating performance in surveillance of kidney cancer recurrence. The Applied Solutions
business unit within the Life Science business of Merck focuses on diagnostic, testing and industrial customers and provides products and solutions that
streamline processes, lower costs and deliver reliable results. Merck, a leading science and technology company, operates across healthcare, life science
and performance materials. Around 56,000 employees work to make a positive difference to millions of people’s lives every day by creating more joyful
and sustainable ways to live. From advancing gene editing technologies and discovering unique ways to treat the most challenging diseases to enabling
the intelligence of devices.
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Recorded Future Awarded Threat Intelligence Contract for Accelerated
Security with U.S. Cyber Command
48
Recorded Future, the global leader in security intelligence, announced it has been awarded a Production-Other Transaction Agreement contract
facilitated by the Defence Innovation Unit for threat intelligence, paving the way for the company to provide real-time threat analysis to approved
federal agencies on an expedited basis. The P-OTA, with a ceiling value of $50 million, also marks the first P-OTA contract awarded by the U.S. Cyber
Command Enterprise. Recorded Future delivers relevant, real-time threat intelligence powered by machine learning to manage risk. The company’s
patented technology automatically collects and analyses information and provides invaluable context for better decision-making on potential threats.
Under this contract, Recorded Future will provide commercial threat reporting to support USCYBERCOM’s ability to direct the operation and defence
of specified Department of Defence Information Networks. Recorded Future detects reporting of new vulnerabilities, exploits, indicators of
compromise, exposed company assets, and threat actors targeting organizations and industries. It captures and structures this information — billions of
indexed facts linked to sources and authors, and across all languages — for security and risk analysis. Recorded Future delivers security intelligence to
amplify the effectiveness of security and IT teams in reducing exposure by uncovering unknown threats and informing better, faster decisions. Working
to provide a singular view of digital, brand, and third-party risk, the Recorded Future platform provides proactive and predictive intelligence, analysing
data from open, proprietary, and aggregated customer-provided sources.
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Partner Ecosystem Updates
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EXL Joins Forces with Blue Prism to Advance Intelligent Automation
Capabilities
49
EXL, a leading Operations Management and Analytics company,announced a partnership with Blue Prism, a global leader in Robotic
Process Automation. The partnership will see EXL incorporate analytics, artificial intelligence, machine learning and other
innovative technologies into Blue Prism’s connected-RPA platform.EXL orchestrates domain knowledge, digital capabilities and
artificial intelligence to deliver “Digital Intelligence,” a strategy and approach to deliver customer-centric outcomes that help clients
to improve their revenue growth and profitability. The combination of BluPrism’s connected-RPA with EXL’s Digital Intelligence
platform will increase efficiencies by automating mission-critical processes across global operations and enterprise functions in
industries such as insurance, healthcare, banking, travel, transport and logistics.EXL’s Digital Consulting practice transforms
customer experience by leveraging process excellence, agile delivery models and digital technologies, such as advanced automation,
robotics and enterprise architecture. Through this deep partnership with Blue Prism, EXL will further advance its intelligent
automation capabilities to include solutions that cover IT environments across premise, cloud, hybrid and SaaS.
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