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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056
Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1421
Efficiently Detecting and Analyzing Spam Reviews Using Live Data Feed
Jyoti N. Nandimath1,Bhavesh S. Katkar2, Vikram U. Ghadge3, Arjun N. Garad4
1Professor, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India
2Student, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India
3Student, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India
4Student, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India
---------------------------------------------------------------------***---------------------------------------------------------------------
Abstract - In recent year, online reviews have become the
most important resource of customer opinion. Existing
research has been focused used on extraction, classification
and summarization of opinion from reviews in websites,
forums and blogs. Now-a-days consumer can obtain
information for products and service from online review
resources, which can help them make decision. The social
tools provided by the content sharing applications allow
online user to interact, to express their opinions and to read
opinions from other users. But the spammers provide
comments which are written intentionally to mislead users
by redirecting them to web sites to increase their rating and
to promote products less known on the market. Reading
spam comments is a bad experience and a waste of time for
most of the online users but can also be harming and cause
damage to the reader. Several researchers in this field
focused on only fake comments. But, our goal is to detect
fake comments which are likely to represent spam
considering some indicators like a discontinuous own of
text, inadequate and vulgar language or not related to the
specific context will helps in giving correct feedback of
various customers reviews about given product ,Mainly we
have observed that previous work is focused on extraction,
classification and summarization of opinion and checking of
spam and non-spam. But, proposed system aims to Evaluate
genuine result of filter comments ,so that business analyst
can make the decision for their organization.
Key Words: Distributed Computing, Cloud
Computing, Server, Sentiment Analysis and Python.
1.INTRODUCTION
Nowadays, the Internet contains a vast amount of text
messages, and these messages need to be deeply analyzed
and well estimated. Opinion mining now newly became
one of the most heated areas in computer science. At the
same time, electronic commerce, also known as e-
commerce, is shooting up, which leads to a fast growth in
the amount of users comments. And, the users comments
do influence other buyers final choice. Therefore, making a
good use of the comments will actualize their practical use.
The process of opinion mining could be on the level of the
texts, and the sentences as well. Opinion mining and
sentiment analysis involve opinion integration algorithm,
connecting opinion analyzing algorithm, etc. This paper
focuses on opinion integration algorithm, and actualizes a
comment fake as well as spam detection system, based on
evidence classifier. As it is said before, the development of
the Internet promotes the development of economy and
technology; online shopping is getting more and more
popular. While making their final decisions, users tend to
rely on the online comments. However, some information,
which is posted on purpose, not according to the fact, is
useless for users. So these comments should be regarded
as spam. If they are not detected and deleted on time, they
may waste the users precious time of making their
decisions. A nice way to solve this problem is to establish
an opinion spam detection system.
2. LITERATURE REVIEW
The increase in the data rates generated on the digital
universe is escalating exponentially. With a view in
employing current tools and technologies to analyze and
store, a massive volume of data are not up to the mark,
since they are unable to extract required sample data sets.
Therefore, we must design an architectural platform for
analyzing both remote access real time and offline data.
When a business enterprise can pull-out all the useful
information obtainable in the Big Data rather than a
sample of its data set, in that case, it has an influential
benefit over the market competitors. Big Data analytics
helps us to gain insight and make better decisions. To
support our motivations, we have described some areas
where Big Data can play an important role.
In healthcare scenarios, medical practitioners gather
massive volume of data about patients, medical history,
medications, and other details. The above-mentioned data
are accumulated in drug-manufacturing companies. The
nature of these data is very complex, and sometimes the
practitioners are unable to show a relationship with other
information, which results in missing of important
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056
Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1422
information. With a view in employing advance analytic
techniques for organizing and extracting useful
information from Big Data results in personalized
medication, the advance Big Data analytic techniques give
insight into hereditarily causes of the disease.
In the Same way data is also generated for the reviews of
the product across various services but Sometimes we
have to differentiate between fake reviews and Genuine
Reviews for the input of our decision making process in
Business.
3. PROPOSED SYSTEM
In our proposed system for analyzing real time as well as
offline data for real-time applications using term Big Data
we have divided real time Big Data processing architecture
into three parts, i.e., 1) Data Acquisition Unit 2) Data
Processing Unit and 3) Data Analysis and Decision Unit. In
these three unit various algorithms or techniques will be
implied on data for its analysis. The functionalities and
working of three units is as explained and shown in
diagram below:
Fig -1: Architecture
3. 1 Data Acquisition Unit:-
The need for parallel processing of the massive volume of
data was required, which could efficiently analyze the Big
Data. For that reason, the proposed unit is introduced in
the real time Big Data processing framework that gathers
the massive volume of data from various available data
gathering unit around the world. We assume that the data
capturing unit can correct the erroneous data. For
effective data analysis, the Base System pre-processes data
under many situations to integrate the data from different
sources, which not only decreases storage cost, but also
improves analysis accuracy. Some relational data pre-
processing techniques are data integration, data cleaning,
and redundancy elimination. The data must be corrected
in different methods to remove distortions caused due to
the motion of the platform. We divided the data processing
procedure into two steps, such as real-time Big Data
processing and offline Big Data processing. In the case of
offline data processing, the Base System transmits the data
to the data centre for storage. This data is then used for
future analyses. However, in real-time data processing, the
data are directly transmitted to the filtration and load
balancer server, since storing of incoming real-time data
degrades the performance of real-time processing.
Algorithm I. Filtration and Load Balancing Algorithm
Input: Live Data Feed process data set
Output: filtered data in fixed size block and send each
block to processing Mechanism
Steps:
1. Filter related data i.e. Processed data. All other
unnecessary data will be discarded.
2. Divide the Data into Appropriate Key Value Pair.
3. Transmit Unprocessed data directly to aggregation step
without processing.
4. Assign and transmit each distinct data block of
Processed data to
various processing steps in Data Processing Unit.
Description: This algorithm takes live data and then filters
and divides them into segments and performs load-
balancing algorithm.
In step 1, related data is filtered out.
In step 2, filtered data are the association of different key
value pairs and each pair is different numbers of sample,
which results in forming a data block. In Next steps , these
blocks are forwarded to processed by Data Processing
Unit.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056
Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1423
3.2 Data Processing Unit:-
In data processing unit, has two basic
functionalities filtration and load balancer. Filtration
mainly involves filtration of data and load balancing of
processing power. Filtration makes process of filtering
data which is useful to us for analysis and blocks other
data. It will surely help to improve performance of system
as we are only dealing with the useful data. Load balancer
is part of server it will provide a provision of dividing data
into parts and assign them to the various processing
servers. The filtration and load-balancing algorithm varies
from analysis to analysis. Each processing server has its
own algorithm implementation for processing incoming
segment of data from load balancer. Each processing
server makes statistical calculations, any measurements,
and performs other mathematical or logical tasks to
generate intermediate results against each segment of
data. These tasks are performed parallel and
independently such that the performance of system is
increased at an extent and result segments are generated
in real time. The results generated by each server are then
sent to the aggregation server for compilation,
organization, and storing for further processing.
Algorithm II. Processing and Calculation Algorithm
Input: Filtered Data
Output: Normalized Disrupted data for Fake Review
Calculation.
Steps:
1. For each event data or for the Product data, Categorical
Data like G for good, A for average is extracted.
2. Normalize the disrupted data for all the live feed.
3. persist the data into data store and forward it.
Description: The processing algorithm calculates results
for different parameters against each incoming filtered
data and sends them to the next level.
In step 1, the calculation of Good and Average along with
trend Furthermore, in the next step, the results are
transmitted to the aggregation mechanism.
3.3 Data Analysis and Decision :-
This unit contains three major functions, such as
aggregation and compilation server, results storage server,
and decision making server. When results are to be send
to the compilation the data is not in aggregated form. So it
is necessary to make the given data in aggregated form for
proper storage and processing. In this unit many
aggregation algorithms are implied so that organized
results are stored into the storage. The aggregation server
also sends the same copy of that result to the decision-
making server to process that result for making decision.
The aggregation server also sends the same copy of that
result to the decision-making server to process that result
for making decision.
Algorithm III. Multi Modal Summarization Algorithm for
Multiple Fake Reviews
Input: Normalized Disrupted Data of all Fake Reviews.
Output: Final result summary
1. Gather the data from data store in normalized format.
2. Apply Summarization for Individual modal pie from the
total fake review data capture.
3. persist the final summary into data store.
Description: here the data is collected and the results
from each modal is processed against all and then
combines, organizes, and stores these results in NoSQL
database.
4. ADVANTAGES:-
It provides product manufacturers information on their
customers likes and dislikes, as well as the positive and
negative comments on their products whenever available,
giving them better knowledge of their products.
It also provides potential customers with useful and fair
information on the products and/or services to aid in their
purchase decision making process.
It involves some innovative modifications to enhance the
efficiency and accuracy of the classifier.
It provides an accurate credibility on the analysis of users
product reviews.
5. DISADVANTAGES:-
Security Concerns:-Just managing a complex application
such as Stock market can be challenging. A classic example
can be seen in the security model, which is disabled by
default due to sheer complexity. If whosever managing the
platform lacks the knowhow to enable it, your data could
be at huge risk. This technique is also missing encryption
at the storage and network levels, which is a major selling
point for government agencies and others that prefer to
keep their data under wraps.
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056
Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072
© 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1424
Vulnerable By Nature:-Speaking of security, the very
makeup of market makes running it a risky proposition.
The framework is written almost entirely in programming,
one of the most widely used yet controversial
programming languages in existence. There has been
heavily exploited by cybercriminals and as a result,
implicated in numerous security breaches. For this reason,
several experts have suggested dumping it in favour of
safer, more efficient alternatives.
Not Fit for Small Data:-While big data isn't exclusively
made for big businesses, not all big data platforms are
suited for small data needs. Unfortunately, Cloud happens
to be one of them. Due to its high capacity design, lacks the
ability to efficiently support the random reading of small
les. As a result, it is not recommended for organizations
with small quantities of data.
6. CONCLUSION AND FUTUREWORK
In this paper, we have presented a Spam as well as Fake
review detection system. Our system is able to identify any
products or services or trends features and opinions that
are related either directly or indirectly. The extracted
feature- opinion pairs along with the source documents
are modelled and reliability score is generated. Currently.
Handling informal texts that are very common with review
documents is also one of our future works. We can also
build a classifier which can process data like Multiple
Language or Regional language.
7. REFERENCES
[1] Jindal N, Liu B,”Opinion Spam and Analysis,”
Proceeding of International Conference on
Web Search and Web Data Mining. NY USA: ACM,
2008:210-229.
[2] J. Ge, Y. Qiu, C. Wu, and G. Pu, ”Summary of genetic
algorithms research,” Application Research of
Computers, vol. 25, pp. 2911-2916, 2008.
[3] Zhisong Pan, Bin Chen, ”The Research on One-
Class classifier,” Electronic, vol. 3, p. 87, 2009.
[4] Shichuan Li, ” Solution for Chinese Disorderly
Codes ” Network Administrator World, vol. 3, p.
2012.
[5] Xiao Li, Shengchun Ding, ” Identification of waste
product review information” Library and
information technology,2013:63-68.
[6] Zhenqing Tian, Yue Zhou,” Basic properties of
entropy” Journal of Inner Mongolia Normal
University, vol. 4, p.56, 2012.
[7] M.S.Patil, A.M.Bagade, ”Review on Brand Spam
Detection Using Feature Selection” International
Journal of Advanced Research in Computer
Science and Software Engineering Volume 3, Issue
9, September 2013.
[8] Chaitanya Kale, Dadasaheb Jadhav, ”Spam
Reviews Detection Using Natural Language
Processing Techniques” International Journal Of
Innovations In Engineering Research And
Technology [IJIERT] ISSN: 2394-3696 Volume 3,
Issue 1,JAN.-2016

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Efficiently Detecting and Analyzing Spam Reviews Using Live Data Feed

  • 1. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056 Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1421 Efficiently Detecting and Analyzing Spam Reviews Using Live Data Feed Jyoti N. Nandimath1,Bhavesh S. Katkar2, Vikram U. Ghadge3, Arjun N. Garad4 1Professor, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India 2Student, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India 3Student, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India 4Student, Dept. of Computer Engineering, SKNCOE Pune, Maharashtra, India ---------------------------------------------------------------------***--------------------------------------------------------------------- Abstract - In recent year, online reviews have become the most important resource of customer opinion. Existing research has been focused used on extraction, classification and summarization of opinion from reviews in websites, forums and blogs. Now-a-days consumer can obtain information for products and service from online review resources, which can help them make decision. The social tools provided by the content sharing applications allow online user to interact, to express their opinions and to read opinions from other users. But the spammers provide comments which are written intentionally to mislead users by redirecting them to web sites to increase their rating and to promote products less known on the market. Reading spam comments is a bad experience and a waste of time for most of the online users but can also be harming and cause damage to the reader. Several researchers in this field focused on only fake comments. But, our goal is to detect fake comments which are likely to represent spam considering some indicators like a discontinuous own of text, inadequate and vulgar language or not related to the specific context will helps in giving correct feedback of various customers reviews about given product ,Mainly we have observed that previous work is focused on extraction, classification and summarization of opinion and checking of spam and non-spam. But, proposed system aims to Evaluate genuine result of filter comments ,so that business analyst can make the decision for their organization. Key Words: Distributed Computing, Cloud Computing, Server, Sentiment Analysis and Python. 1.INTRODUCTION Nowadays, the Internet contains a vast amount of text messages, and these messages need to be deeply analyzed and well estimated. Opinion mining now newly became one of the most heated areas in computer science. At the same time, electronic commerce, also known as e- commerce, is shooting up, which leads to a fast growth in the amount of users comments. And, the users comments do influence other buyers final choice. Therefore, making a good use of the comments will actualize their practical use. The process of opinion mining could be on the level of the texts, and the sentences as well. Opinion mining and sentiment analysis involve opinion integration algorithm, connecting opinion analyzing algorithm, etc. This paper focuses on opinion integration algorithm, and actualizes a comment fake as well as spam detection system, based on evidence classifier. As it is said before, the development of the Internet promotes the development of economy and technology; online shopping is getting more and more popular. While making their final decisions, users tend to rely on the online comments. However, some information, which is posted on purpose, not according to the fact, is useless for users. So these comments should be regarded as spam. If they are not detected and deleted on time, they may waste the users precious time of making their decisions. A nice way to solve this problem is to establish an opinion spam detection system. 2. LITERATURE REVIEW The increase in the data rates generated on the digital universe is escalating exponentially. With a view in employing current tools and technologies to analyze and store, a massive volume of data are not up to the mark, since they are unable to extract required sample data sets. Therefore, we must design an architectural platform for analyzing both remote access real time and offline data. When a business enterprise can pull-out all the useful information obtainable in the Big Data rather than a sample of its data set, in that case, it has an influential benefit over the market competitors. Big Data analytics helps us to gain insight and make better decisions. To support our motivations, we have described some areas where Big Data can play an important role. In healthcare scenarios, medical practitioners gather massive volume of data about patients, medical history, medications, and other details. The above-mentioned data are accumulated in drug-manufacturing companies. The nature of these data is very complex, and sometimes the practitioners are unable to show a relationship with other information, which results in missing of important
  • 2. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056 Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1422 information. With a view in employing advance analytic techniques for organizing and extracting useful information from Big Data results in personalized medication, the advance Big Data analytic techniques give insight into hereditarily causes of the disease. In the Same way data is also generated for the reviews of the product across various services but Sometimes we have to differentiate between fake reviews and Genuine Reviews for the input of our decision making process in Business. 3. PROPOSED SYSTEM In our proposed system for analyzing real time as well as offline data for real-time applications using term Big Data we have divided real time Big Data processing architecture into three parts, i.e., 1) Data Acquisition Unit 2) Data Processing Unit and 3) Data Analysis and Decision Unit. In these three unit various algorithms or techniques will be implied on data for its analysis. The functionalities and working of three units is as explained and shown in diagram below: Fig -1: Architecture 3. 1 Data Acquisition Unit:- The need for parallel processing of the massive volume of data was required, which could efficiently analyze the Big Data. For that reason, the proposed unit is introduced in the real time Big Data processing framework that gathers the massive volume of data from various available data gathering unit around the world. We assume that the data capturing unit can correct the erroneous data. For effective data analysis, the Base System pre-processes data under many situations to integrate the data from different sources, which not only decreases storage cost, but also improves analysis accuracy. Some relational data pre- processing techniques are data integration, data cleaning, and redundancy elimination. The data must be corrected in different methods to remove distortions caused due to the motion of the platform. We divided the data processing procedure into two steps, such as real-time Big Data processing and offline Big Data processing. In the case of offline data processing, the Base System transmits the data to the data centre for storage. This data is then used for future analyses. However, in real-time data processing, the data are directly transmitted to the filtration and load balancer server, since storing of incoming real-time data degrades the performance of real-time processing. Algorithm I. Filtration and Load Balancing Algorithm Input: Live Data Feed process data set Output: filtered data in fixed size block and send each block to processing Mechanism Steps: 1. Filter related data i.e. Processed data. All other unnecessary data will be discarded. 2. Divide the Data into Appropriate Key Value Pair. 3. Transmit Unprocessed data directly to aggregation step without processing. 4. Assign and transmit each distinct data block of Processed data to various processing steps in Data Processing Unit. Description: This algorithm takes live data and then filters and divides them into segments and performs load- balancing algorithm. In step 1, related data is filtered out. In step 2, filtered data are the association of different key value pairs and each pair is different numbers of sample, which results in forming a data block. In Next steps , these blocks are forwarded to processed by Data Processing Unit.
  • 3. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056 Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1423 3.2 Data Processing Unit:- In data processing unit, has two basic functionalities filtration and load balancer. Filtration mainly involves filtration of data and load balancing of processing power. Filtration makes process of filtering data which is useful to us for analysis and blocks other data. It will surely help to improve performance of system as we are only dealing with the useful data. Load balancer is part of server it will provide a provision of dividing data into parts and assign them to the various processing servers. The filtration and load-balancing algorithm varies from analysis to analysis. Each processing server has its own algorithm implementation for processing incoming segment of data from load balancer. Each processing server makes statistical calculations, any measurements, and performs other mathematical or logical tasks to generate intermediate results against each segment of data. These tasks are performed parallel and independently such that the performance of system is increased at an extent and result segments are generated in real time. The results generated by each server are then sent to the aggregation server for compilation, organization, and storing for further processing. Algorithm II. Processing and Calculation Algorithm Input: Filtered Data Output: Normalized Disrupted data for Fake Review Calculation. Steps: 1. For each event data or for the Product data, Categorical Data like G for good, A for average is extracted. 2. Normalize the disrupted data for all the live feed. 3. persist the data into data store and forward it. Description: The processing algorithm calculates results for different parameters against each incoming filtered data and sends them to the next level. In step 1, the calculation of Good and Average along with trend Furthermore, in the next step, the results are transmitted to the aggregation mechanism. 3.3 Data Analysis and Decision :- This unit contains three major functions, such as aggregation and compilation server, results storage server, and decision making server. When results are to be send to the compilation the data is not in aggregated form. So it is necessary to make the given data in aggregated form for proper storage and processing. In this unit many aggregation algorithms are implied so that organized results are stored into the storage. The aggregation server also sends the same copy of that result to the decision- making server to process that result for making decision. The aggregation server also sends the same copy of that result to the decision-making server to process that result for making decision. Algorithm III. Multi Modal Summarization Algorithm for Multiple Fake Reviews Input: Normalized Disrupted Data of all Fake Reviews. Output: Final result summary 1. Gather the data from data store in normalized format. 2. Apply Summarization for Individual modal pie from the total fake review data capture. 3. persist the final summary into data store. Description: here the data is collected and the results from each modal is processed against all and then combines, organizes, and stores these results in NoSQL database. 4. ADVANTAGES:- It provides product manufacturers information on their customers likes and dislikes, as well as the positive and negative comments on their products whenever available, giving them better knowledge of their products. It also provides potential customers with useful and fair information on the products and/or services to aid in their purchase decision making process. It involves some innovative modifications to enhance the efficiency and accuracy of the classifier. It provides an accurate credibility on the analysis of users product reviews. 5. DISADVANTAGES:- Security Concerns:-Just managing a complex application such as Stock market can be challenging. A classic example can be seen in the security model, which is disabled by default due to sheer complexity. If whosever managing the platform lacks the knowhow to enable it, your data could be at huge risk. This technique is also missing encryption at the storage and network levels, which is a major selling point for government agencies and others that prefer to keep their data under wraps.
  • 4. International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395 -0056 Volume: 04 Issue: 02 | Feb -2017 www.irjet.net p-ISSN: 2395-0072 © 2017, IRJET | Impact Factor value: 5.181 | ISO 9001:2008 Certified Journal | Page 1424 Vulnerable By Nature:-Speaking of security, the very makeup of market makes running it a risky proposition. The framework is written almost entirely in programming, one of the most widely used yet controversial programming languages in existence. There has been heavily exploited by cybercriminals and as a result, implicated in numerous security breaches. For this reason, several experts have suggested dumping it in favour of safer, more efficient alternatives. Not Fit for Small Data:-While big data isn't exclusively made for big businesses, not all big data platforms are suited for small data needs. Unfortunately, Cloud happens to be one of them. Due to its high capacity design, lacks the ability to efficiently support the random reading of small les. As a result, it is not recommended for organizations with small quantities of data. 6. CONCLUSION AND FUTUREWORK In this paper, we have presented a Spam as well as Fake review detection system. Our system is able to identify any products or services or trends features and opinions that are related either directly or indirectly. The extracted feature- opinion pairs along with the source documents are modelled and reliability score is generated. Currently. Handling informal texts that are very common with review documents is also one of our future works. We can also build a classifier which can process data like Multiple Language or Regional language. 7. REFERENCES [1] Jindal N, Liu B,”Opinion Spam and Analysis,” Proceeding of International Conference on Web Search and Web Data Mining. NY USA: ACM, 2008:210-229. [2] J. Ge, Y. Qiu, C. Wu, and G. Pu, ”Summary of genetic algorithms research,” Application Research of Computers, vol. 25, pp. 2911-2916, 2008. [3] Zhisong Pan, Bin Chen, ”The Research on One- Class classifier,” Electronic, vol. 3, p. 87, 2009. [4] Shichuan Li, ” Solution for Chinese Disorderly Codes ” Network Administrator World, vol. 3, p. 2012. [5] Xiao Li, Shengchun Ding, ” Identification of waste product review information” Library and information technology,2013:63-68. [6] Zhenqing Tian, Yue Zhou,” Basic properties of entropy” Journal of Inner Mongolia Normal University, vol. 4, p.56, 2012. [7] M.S.Patil, A.M.Bagade, ”Review on Brand Spam Detection Using Feature Selection” International Journal of Advanced Research in Computer Science and Software Engineering Volume 3, Issue 9, September 2013. [8] Chaitanya Kale, Dadasaheb Jadhav, ”Spam Reviews Detection Using Natural Language Processing Techniques” International Journal Of Innovations In Engineering Research And Technology [IJIERT] ISSN: 2394-3696 Volume 3, Issue 1,JAN.-2016