UAE’s 10 Best Healthcare Service Providers 2021 July 2021.

Active Awareness
5 reasons why
businesses leaders should
prioritize their mental health
JULY
ISSUE
02
Middle East Software Systems LLC
Transforming the Healthcare Industry through Seamless Innovation
#TechDriven
The growing
importance of adopting
modern technologies to
improve healthcare services
Raju Kurian
Chairman
HEALTHCARE
SERVICE PROVIDERS
2021
UAE's
SERVICE PROVIDERS
BEST

AE’s health care system is all set to undergo
Ua significant transformation in the global
market. It is predicted that in the next five
years, UAE’s health care sector will grow by a
compound annual growth rate (CAGR) of 75%.
Medical tourism is also expected to get a massive
thrust.
The emerging trend of spending in private
healthcare facilities and inclination towards
preventive care owing to a robust healthcare system
and health consciousness have propelled the
revenue generated in recent years. This is only
expected to surge further.
In addition, the ongoing global pandemic has
yanked the entire world’s attention towards a single
important factor – healthcare. UAE has been
prompt enough to heed the calling and has pepped
up its healthcare system.
People of the UAE have realized the scaling
necessity for care during health and illness. A
whopping response to the state-of-the-art system
with modern care facilities followed. This is
expected to continue post-Covid. The rise in
lifestyle diseases and increased awareness for
precaution and treatment have led to the demand for
excellence in healthcare, and medical
establishments are only ready to oblige.
The UAE has also been quick to adopt technologies
in healthcare services that have become the need of
time for fast and efficient deliverance. For instance,
telehealth that had been trending pre-Covid got a
significant impetus during Covid. New, smart
technologies are being adopted by the healthcare
ecosystem of the UAE to enable people easy access
to care. Newer models are expected to emerge in the
coming few years to fulfill the healthcare needs of
citizens, ex-pats, and medical tourists.
Compulsory health insurance in UAE and the
government’s willingness to spend on healthcare
have further encouraged the residents to seek
treatment. The growing population of the elderly
and the need for long-term care, including home
care facilities, led to the demand for excellence in
healthcare.
The robust healthcare system that is only growing
in leaps and bounds promises many business
opportunities in the field and its allied services.
There is also a growing need for qualified medical
professionals in UAE.
Looking at the overall scenario of the healthcare
sector in UAE, one can comfortably say that it is all
set to become a global healthcare hub.
We chose few of the healthcare service providers
that have been on the forefront of the race and
featured them in our latest edition of Insights Care
– UAE’s 10 Best Healthcare Service Providers
2021.
Have a great read!
Sumita Sarkar
UAE
All Set to Become a Global Healthcare Hub

MEDAS
8
Transforming the Healthcare Industry through
Seamless Innovation
Articles
20 36
Active Awareness
5 reasons why
businesses leaders should
prioritize their mental health
#TechDriven
The growing importance of
adopting modern technologies to
improve healthcare services

C O N T E N T S
C O N T E N T S
30
16 Prognica Labs
Leveraging the Power of AI
to Save Lives
Mediclinic Middle East
Enhancing Quality of Life through
Comprehensive Healthcare
ProvenMed
Redeﬁning the Benchmarks of
Healthcare Innovation
TachyHealth
Leveraging the Power of AI to
Revolutionize Healthcare Delivery
Expert Insights
ERP Systemss
Cxo
24
32 40

Co-designer Paul Belin
Art & Picture Editor Rohil Shinganapurkar
Art & Design Head
Editor-in-Chief Sumita Sarkar
Deputy Editor Abhishaj Sajeev
Senior Editor Anish Miller
Visualiser David King
Priyanka Rajage
Circulation Manager Tanaji
Research Analyst Eric Smith
Sarah Wilson, John Smith, Alex Vincent
Business Development Executives
Amy Jones
Business Development Manager
Sales Executives Kelli, Bill, Anna
SME-SMO Executives Atul, Gemson
Digital Marketing Manager Alina Sege
Technical Consultants David, Robert
Technical Head Jacob Smile
Marketing Manager John Smith
Assistant Technical Head Aditya Kothare
Assistant Digital Marketing Manager Amol Wadekar
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July, 2021
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Description
Featuring
Altibbi
altibbi.com
Ayman Saraiha,
Co-founder
and COO
Altibbi is the first and largest platform in the Arab region that
offers telemedicine consultation services, allowing patients to
connect directly with doctors via audio calls and chats.
imdad
imdad.com
Tahseen Rifae,
VP-Business
Development
imdad envisions to be the partner of choice in aesthetic
medicine for optimizing technology and business
performance.
Matrix Medika
medi-software.com
Moshe Klaiman
CEO
MEDAS - Middle East
Software Systems LLC
medassolutions.com
Raju Kurian,
Chairman
MEDAS is a complete healthcare software solution provider
company established in 2008 and a part of UNISIS Group.
MedServe
med-serve.com
Joydeep Menon
Managing Partner
MedServe is one of Middle East's fastest growing healthcare
management consulting company specializing in varied
healthcare solutions in the GCC region.
Fodhil Benturquia
Founder and CEO
Okadoc’s telemedicine platform enables virtual consultations
and connects patients to over 1400 doctors and 160
healthcare providers across the country, including 70
specialties.
Okadoc
okadoc.com
Khalid Shaikh
Founder and CEO
Prognica is an AI powered health-tech company that aims to
improve clinical outcomes and accelerate the discovery of
breakthrough advancements in the fight against cancer.
ProvenMed
provenmed.com
Souheil Guessoum
Co-founder and CEO
TachyHealth
tachyhealth.com
Dr. Osama AbouElkhir
CEO
TachyHealth is building the next generation healthcare
solutions to drive the value-based healthcare for payers and
providers with Artificial intelligence and data sciences at the
core.
Matrix Medika is Israel's leading provider of software
development, regulation, and cybersecurity services for the
healthcare industry.
ProvenMed is a UAE-based medical devices innovation start-
up that is disrupting and redefining the urinary incontinence
care industry with its revolutionary and patented solution
ActivGo® for men.
MEDICLINIC
mediclinic.ae
David Hadley, CEO
Mediclinic is a private hospital group focused on providing
acute care, specialist-orientated, multi-disciplinary hospital
services and related service offerings.
Prognica Labs
prognica.com
Company Name
HEALTHCARE
UAE's
SERVICE PROVIDERS 2021
BEST

MEDAS goes beyond
just being a product
vendor but provides a
consultative
approach in
implementing best
practices for the
associated
clinics/hospitals.
“
“
Cover
Story
Transforming the Healthcare Industry through Seamless Innovation

UAE's 10 Best Healthcare Service Providers 2021
In conjunction, technology and healthcare have
conceived unprecedented innovations. Innovations that
have both, saved and changed our lives. From the first
artificial pacemaker to 3D printed organs, the potential
encompassed within this conjunction is truly magnificent.
Needless to say, in testing times like these, healthcare
services providers and organizations have acknowledged
the significance of adopting advanced technologies within
their systems. Moreover, organizations that strive diligently
to innovate such technologies have ceaselessly excelled in
contributing to make the world a better place. And one
prominent name among such organizations is MEDAS
Middle East Software Systems LLC.
Headquartered in Dubai, MEDAS Middle East Software
Systems LLC is a complete healthcare software solution
provider company established in 2008 and is currently a
part of UNISIS Group.
MEDAS’ mission is to utilize its rich experience and
expertise in healthcare software solution for the
digitalization of healthcare industry which will benefit
healthcare professionals and service providers to deliver
quality and swift care to patients. The company goes
beyond just being a product vendor and additionally
provides a consultative approach in implementing best
practices for the associated clinics/hospitals.
Being a healthcare information software development
company, MEDAS offers a complete end to end solution,
thus making it the first choice and best preferred IT solution
partner for healthcare service providers.
Redefining Excellence
MEDAS provides Complete ERP solutions for Hospital,
Polyclinics, Medical Centers, Daycare Surgical Centers,
Pharmacies, Laboratories, and health insurance
organizations of any size. Besides the clinical functionality
the company also provides fully integrated back-end
modules like Financial Accounting, Inventory and HR and
Payroll functionality making it a complete ERP solution for
a client.
The company has rich domain expertise in Healthcare IT
Industry earned through nearly a decade of market
presence. It has delivered over 250+ software
implementations across the healthcare industry in the
Middle East.
MEDAS’ domain expertise and wide experience in
healthcare ensures that the customer does not have to spend
too much time explaining their business. Additionally, the
gaps in understanding the requirements will be minimal.
This translates to a saving for the customer.
“Since we have a ready solution for this domain and have
been doing similar implementation work for many
hospitals, clinics, labs, pharmacies, we are higher up in the
learning curve. This helps shorten the implementation time,
which is a big saving of time for the senior management
and will also minimize the pain of change management,”
says Raju Kurian, the Chairman. “We have our own
R&D, which helps us to keep improving our solutions
based on customer feedback. Since the cost of this is spread
across several customers, we are regularly able to offer new
features at a nominal cost,” he adds.
Our mission is to utilize our
rich experience and
expertise in healthcare
software solution for the
digitalization of healthcare
industry which will benefits
doctors, hospitals to provide
quality and fast healthcare
care to patients.
“
“

General Features of the MEDAS System
Ÿ Best in Class Architecture
Ÿ Tuned to the international standards.
Ÿ Flexible Design
Ÿ Complete Web-based Application
Ÿ Flexible Deployment Methods (Can Deploy in On-
premise/Cloud Server Architecture)
Ÿ Phased Implementation
Ÿ MIS Reporting Capabilities
Ÿ Web-enabled applications
Ÿ System built to match your work flow
Ÿ Adheres to standards of MOH (KSA, DHA, HAAD,
Oman, Qatar, Bahrain & Kuwait)
Ÿ Compatible with international standards such as HL 7,
ICD & CPT codes
Ÿ Easily integrates with a host of systems
Ÿ Access anytime from anywhere
Ÿ Integrated with DHA & HAAD for online claim
submission
Ÿ Integration with Malafi & NABID
Operational Features of the MEDAS System
Ÿ Graphical User Interface
Ÿ User-definable codes
Ÿ User Profile Driven Function Menus
Ÿ Ease-of-use
Ÿ System-wide standard user interface
Ÿ Specialty wise Case sheets & Care provider Forms
Ÿ Centralized Patient Information Exchange within Group
Units
Ÿ End-to-End Claims activity within the system
Ÿ One Click Data Analytic and Dashboards
Ÿ Flexible to integrate with Third-party
software/Websites/Applications
Ÿ Advanced Lab-machine & PACS system interfacing
Ÿ Parameterized Reporting
Ÿ Hard Copy Outputs
Ÿ Free-format Text Entry
Ÿ Automation of Data Capture
Modules Under MEDAS ECLINIC
Ÿ Doctor’s Appointments
Ÿ Patient Registration (OP & IP)
Ÿ Patient Billing (OP & IP)
Ÿ Doctor’s EMR
Ÿ Nurse’s Workbench
Ÿ Packages Management
Ÿ Ward/Room/Bed Management
Ÿ Admission/Transfer/Discharge Management
Ÿ Anaesthesia Workbench
Ÿ Electronic Medication Administration
Ÿ OT Scheduling/Booking & Notification
Ÿ Consent Forms & Checklists
Ÿ Medical Records Department
Ÿ Order Entry System
Ÿ Insurance & Claims Management
Ÿ MIS Reports
Ÿ Audit Trial
Ÿ User Management System
Ÿ Dashboards
Additional Modules
Ÿ Laboratory Information System
Ÿ Radiology Information System
Ÿ Inventory / Sub Store Management
Ÿ Pharmacy Management System
Ÿ Financial Accounting
Ÿ HR & Leave Management
Ÿ Payroll Management
Ÿ Mobile App (Android/IOS)
Ÿ Patient Portal
Ÿ Client Portal
Ÿ Tele Medicine
Ÿ Speech to Text
MEDAS’ Key Differentiators
Ÿ More than 12+ years of health care software
development and support experience
Ÿ Versatility in handling complex projects
Ÿ Deep technology domain expertise and functional
knowledge
Ÿ Top notch Solution Architects who drive innovation
Ÿ A perfect blend of experienced consultants with multiple
skills
The Guiding Light
An Innovator, Entrepreneur, and a Visionary Leader with
20+ years in business leadership, Mr. Raju Kurian is
experienced in all aspects of business formation, operations,
finance, and management.
With two decades of business expertise, he envisaged the

potential in the healthcare industry and invested and took
over MEDAS UAE in 2015. Within a span of 5 years, he
expanded MEDAS to all parts of the GCC like Saudi
Arabia, Kuwait, Qatar, Bahrain.
Sharing his opinion on how ERP solutions have been
helping hospitals run their operations efficiently and
provide better patient care, Mr. Kurian says, “The
Enterprise Resource Planning systems are information
systems that integrate all the core functions of a business or
an organization. This integration is implemented by the
connectivity of all processes of the various departments in
the organization.”
“The importance of ERP systems adopted by the enterprises
is high, but in the case of health organizations it is more
important because the information managed to them, is
related to human lives. Therefore, proper care should be
taken during the implementation.”
“The critical point in implementation of an ERP systems by
a health organization is the selection of the appropriate ERP
system that can manage the clinical, financial and inventory
processes and seamlessly integrate them. ERP systems
increases the productivity significantly. Since most
operating costs of health care are considerably reduced,
these funds can be reallocated to other areas.”
“The clinical information will be transmitted faster and
reliably, and the doctors are able to view on a computer
screen all the medical records and the patient related
information. In addition, the purchase department will be
able to know at any time the stocks of medical supplies or
equipment in order to forward their orders without delays,
thus the shortages will be minimized.”
Voyaging towards New Horizons
MEDAS has used the pandemic time to develop products
that would help patients and clinicians with two products
TeleMedicine and Speech to Text:
TeleMedicine
Telemedicine refers to the practice of caring for patients
remotely when the provider and patient are not physically
present with each other. Modern technology has enabled
doctors to consult patients by using video conferencing.
MEDAS’ technology combines a delightful experience for
patients with best-in-class workflows for providers.
Speech to Text
Speech recognition technology has a significant impact on
the healthcare profession. The most significant impacts and
benefits are:
Saving Time and Better Productivity: Medical professionals
normally spend a large portion of their day doing

paperwork. That is where speech recognition technologies can
have an impact. It takes time to write out notes, but it is quicker
to speak them out. All they have to do is talk into a recording
device and the speech recognition technology will translate the
spoken words to text on the computer.
Since many clinicians struggle to find time to complete their
paperwork, this can be very helpful. Instead of taking time after-
hours clinicians can quickly record their voice and instantly have
diagnoses, treatment records, and other important notes
documented and stored in the system.
Better Quality of Care: Saving time on paperwork allows medical
practitioners to spend more time treating their patients, which
improves overall patient care. It takes less time to dictate than to
write or type. Since clinicians do not have to manually prepare
reports; they get more time for their primary duties – treating
their patients.
“You have to understand what
end users are worried about,
what are their fears, what are
they trying to do? If we don’t
engage with them that way, it
doesn’t matter what technology
we use.”
– Talat Mohammad, Head of
Development
“ERP solution for healthcare solves
two major struggles of healthcare
providers, quality patient care and
substantial cost reduction.”
– Raju John, Regional Head
Business Development
“Project delivery, Product planning,
to Simple task management, Focus
on what you CAN control - not what
you CAN'T and the platform
naturally modifies itself to be
exactly what you need to get work
done painlessly and efficiently"
– Jose Paul Head of Delivery

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David Hadley has worked for
Mediclinic in South Africa and
the UAE for over 25 years,
rising through the ranks to
become CEO of Mediclinic
Middle East in 2011. He is
extremely passionate about
the healthcare industry and is
committed to working with the
UAE government to create a
world-leading healthcare
sector in the country. He is
very well-regarded within the
industry and has been invited
to join several government-
led panels in areas directly
related to healthcare and also
the wider business
community.
David Hadley
CEO
About the leader
16 July
| 2021|www.insightscare.com

Healthcare is a basic human
right. However, not all have
access to it either due to the
expensive nature or lack of wider reach
of healthcare facilities. And the
COVID-19 pandemic has proved it
worldwide. The global pandemic
highlighted the need for
comprehensive affordable quality
healthcare. While many healthcare
organizations stepped up to extend
healthcare during the pandemic,
several institutes have been working to
make healthcare more accessible and
affordable.
Mediclinic Middle East is one such
healthcare group that has been on a
mission to improve lives through state-
of-art facilities and quality healthcare.
With the group's seven hospitals and
20 clinics in operations, Mediclinic
Middle East has extended quality and
comprehensive healthcare across the
United Arab Emirates. And now David
Hadley, CEO of Mediclinic is taking
this mission forward by aiming to work
with the UAE government.
Read the following interview where
David shares the genesis of Mediclinic
Middle East, how the group has
managed its operations throughout the
pandemic, and its plans to expand the
reach and enhance patients' lives on a
wider level.
Please brief our audience about
Mediclinic Middle East, its mission,
and the key aspects of its stronghold
within the healthcare services niche.
Mediclinic Middle East is part of
Mediclinic International plc, a London
Stock Exchange (LSE)-listed private
healthcare group with three operating
divisions in Switzerland, Southern
Africa (South Africa and Namibia),
and the United Arab Emirates.
Mediclinic International also holds a
29.9% interest in Spire Healthcare
Group plc, an LSE-listed and UK-
based private healthcare group.
The foundation of Mediclinic lies in
the application of rigorous science to
improve the lives of patients, through
the use of state-of-the-art treatments
and technologies to care for patients in
an evidence-based environment. The
company's purpose is to enhance the
quality of life with the vision of being
the partner of choice that people trust
for all their healthcare needs.
Mediclinic Middle East operates seven
hospitals and 20 clinics with over 900
inpatient beds in the United Arab
Emirates.
Tell us more about the offerings that
give your company a distinct edge to
stand out from the competition?
Mediclinic is focused on providing
specialist-orientated, multi-disciplinary
services across the continuum of care
in such a way that it will be regarded
as the most respected and trusted
provider of healthcare services by
patients, medical practitioners, funders,
and regulators of healthcare in each of
its markets.
In the UAE, Mediclinic practices
ethical, evidence-based healthcare of
the highest quality and continues to
invest in the latest technology in areas
such as radiotherapy and robotic
surgery for the benefit of its patients.
What is your opinion on the effects
of the current pandemic on the
healthcare sector, and what
challenges did the company face
during the initial phase of the
pandemic?
The UAE's healthcare sector, under the
UAE's extremely capable leadership,
has weathered the Covid-19 pandemic
Mediclinic
Middle East
Enhancing Quality of Life through Comprehensive Healthcare
17| July 2021|www.insightscare.com

extremely well. Although Mediclinic,
as with all healthcare organizations
over the past year, has faced signiﬁcant
challenges from large numbers of
Covid patients at its facilities, the
stoppages in elective surgical
procedures, and patient willingness to
visit healthcare establishments, the
company adapted quickly, introducing
new modes of remote care and
rebuilding patient conﬁdence by
creating extremely secure treatment
pathways at its units.
Mediclinic has also been unwavering
in its support and collaboration with
the relevant health authorities in
tackling the COVID-19 pandemic and
this level of continued cooperation
between the public and private sector is
one of the most positive things to come
from the pandemic.
Across the world, major advances have
been made in the development,
manufacture, and distribution of
COVID-19 vaccines. The government-
led vaccination program in the UAE is
well underway and Mediclinic Middle
East's facilities in Abu Dhabi, Al Ain,
and Dubai are part of the national
vaccination network.
With continuous development in
technologies such as AI and big data,
what is your prediction about the
future of the healthcare services
market?
AI and Big Data are going to impact
not only existing and traditional
healthcare processes and systems
(Diagnostics, appointments billing,
digitalization of the care systems,
logistics, etc.) but will create
Focus on the new
age healthcare
services that have a
lower upfront capital
requirement (that
require years to
make a return on).
Think preventative
care and
enhancement of
care.
“
“

opportunities for new healthcare
delivery systems to become available
too. Medicine will become more
personalized and the accuracy of the
information for doctors to prepare a
care plan will become invaluable due
to these initiatives.
As an established leader, what would
be your advice to the budding
entrepreneurs and enthusiasts
aspiring to venture into the
healthcare services niche?
Focus on the new-age healthcare
services that have a lower upfront
capital requirement (that require years
to make a return on). Think
preventative care and enhancement of
care.
How do you envision scaling your
company's operations and offerings
in 2021?
Our efforts to expand the business
across the continuum of care continue
apace and I am happy that we will soon
be launching our precision medicine
service. In addition, we are looking
closely at the homecare market and I
foresee some new developments in that
area soon.
Digitalization is a key area of focus for
Mediclinic, and I am pleased to report
that we have just completed the rollout
for the Customer Relationship
Management system in all our
hospitals, enabling inquiries and
complaints from patients to be routed,
tracked, and escalated automatically to
the right business owners, improving
consistency inpatient experience, and
providing transparency in response
turnaround time.
We have also already seen the rollout
of our online appointment booking
system and telemedicine services, and
our new patient portal, which will
allow patients to access all their health
records and test results, is going live
imminently. These will be enhanced
towards the end of 2021 with the
piloting of a digital platform that will
bring all these functionalities together
under one umbrella bringing us even
closer to the patient and making
Mediclinic Middle East one of the
most digitally advanced healthcare
providers in the UAE.
In other key developments, we look
forward to the opening of Mediclinic
Airport Road Hospital's new extension
and Comprehensive Cancer Centre,
further progress on Mediclinic Al
Murjan Hospital in Saudi Arabia, the
opening of our new dialysis center in
Al Barsha as part of an agreement with
the Dubai Health Authority, and the
launch of our new Cosmetics
standalone service and clinic in Dubai
Mall.
Exhibiting Excellence
Mediclinic focuses on clinical
excellence and works towards
accreditation from internationally
recognized partners as an assurance of
the quality of its excellence. All its
hospitals and outpatient clinics are
accredited by the Joint Commission
International, and for the first time in
2020, we received JCI accreditation for
an individual clinical care program
(Diabetes at Mediclinic Welcare
Hospital). Eight out of nine Mediclinic
Middle East laboratories operating
within Mediclinic hospital and clinic
facilities are ISO 15189:2012
accredited, and the ninth at Mediclinic
Parkview is currently undergoing
accreditation, with the laboratory at
Mediclinic City Hospital also
accredited by the College of American
Pathologists.
Mediclinic also has centers of
excellence, accredited by the relevant
governing bodies in Obesity
Management at Mediclinic Parkview
Hospital and Bariatrics at Mediclinic
Airport Road Hospital. Several other
centers of excellence are also in the
process of center of excellence
accreditation.

Reasons why
BUSINESSES
LEADERS should prioritize
theirMENTAL HEALTH
We often consider mental health as something
that is intangible, unlike physical health issues.
Physical health issues are tangible in the way
that they give you sensory pain and restrict your move-
ments therefore, they are hard to overlook. Mental health
problems like stress and depression do not impair your
physical being and daily functions so we fail to notice them.
Your social well-being, emotions, and psychology are all
the factor that contribute to your mental health. We
th
celebrate ‘World Mental Health Day’ on the 10 of October
every year with the motto of encouraging global mental
health education but how much of it are we able to
implement in our daily life?
Mental health is important at every stage of our lives as it
affects our growth and performance in both personal and
professional aspects.
In this pandemic, people’s mental health has worsened
furthermore, and as many businesses are suffering, their
employees are struggling too, but the burden is heavier on
the shoulders of its leaders, whose efforts and contributions
are at stake.
All business leaders are working towards making things
better in their businesses but what they are neglecting in
this process is their mental healthcare.
The workload that is resulting in depression, stress, and
anxiety will harm their mental health in the long term. In
the process of ignoring mental health, many also get distant
from their families and friends, the pillar that supports
every human’s mental health.
Wellness Quotient (WQ) and Emotional Quotient (EQ) are
equally important as IQ to balance personal and
professional life. WQ and EQ don’t affect our professional
life directly, but not taking good care can prove to be
harmful in the long run.
Any person with mental health issues cannot achieve a goal
to their fullest potential.
According to the World Health Organization (WHO),
mental stress causes five out of the ten leading problems of
mental disabilities, major problems are depression, bipolar
disorders, schizophrenia, alcohol dependency, and
obsessive-compulsive disorders
According to WHO’s study ‘Mental health and work:
Impact, issues, and good practices’, mental problems like
stress and depression can also cause you other problems
like skin diseases, tumours, respiratory disorders, accidents,
hearts disorders, and so on.
Active Awareness

One problem can lead to another problem, what you need is
a solution. In the busy schedule of a business leader, it sure
is hard to manage time for basic things like sleep or even to
fixing the lunch and dinner times.
But it is not impossible, if taking care of your mental health
can simply eliminate so many of your problems and the
suffering caused by it, then why not?
As a business leader your mental health not only affects you
and your work, but it also directly affects the people who
are involved in your business and their performance as well,
and ultimately the business’ growth.
These are the top reasons that affect our mental health, and
that every business leader should consider understanding
and prioritizing it.
Business leaders with so many work responsibilities tend to
develop the habit of being workaholics. They experience a
lot of tension in the process of achieving their deadlines.
With this habit, they develop mental health problems like
depression, stress, and anxiety. All of these combined can
result in sleep disorders and insomnia.
Those with mental health issues, fail to give their 100%
potential while working, fail to achieve their deadlines, and
are in irritated and bad moods due to not being satisfied
with their performance. This further tends to ruin most of
their personal and professional relationships that affect their
happiness and business performance badly.
Alcohol dependency is another problem that many business
leaders face in their hard times. This habit after some time
develops into an addiction. This leads to long-term health
risks like chronic diseases, which includes high blood
pressure, heart diseases, liver diseases, strokes, digestion
related problems, and various types of cancers like breast,
throat, mouth, voice box, rectum, colon, oesophagus and so
on.
The problems are never-ending. Another disease that
surfaces is an obsessive-compulsive disorder. In OCD,
people suffer from problems like doubting, having difficulty
in tolerating certain things, needing everything to be
perfect, growing very aggressive and experiencing horrific
thoughts, and losing control over situations. In OCD,
sometimes people are even on verge of harming themselves
and others out of anger and so on.
To avoid such severe problems or even the starting phase of
them like poor health and physical conditions, a business
leader must consider their mental health to avoid further
problems.
Mental health issues degrade your work performance in ways
such as reduction in productivity and output, increase in error
rates, poor decision-making, deterioration in planning and
control of work, and so on.
Considering your mental health will also help in improving the
staff’s attitude, behaviour, and overall relationship. It will
improve your relationship with your partner, also motivation
and commitment of the whole team towards the organization
will improve, relationships with clients will grow better, which
in turn will also solve disciplinary problems at the office.
Good health is not just a goal, but it is also the right of every
business leader. Addressing your mental health issues and
working on them in every day routines is also your
responsibility. There is nothing wrong to rely on people who
care for you when you are in a problem.
Trying to resolve personal and work-related problems instead
of ignoring them is the first step you need to take.
If need be, you can also go for on-site or telephone
counselling. This helps many when it comes to the mental
health disorders like depression, stress, and anxiety.
Many business leaders go through mental and physical health
issues because of having so many problems that are hard to
deal with and are hard to share with anyone like marital or
family-related issues, legal and financial problems,
catastrophic medical problems, career-related difficulties, etc.
The list of mental health issues is endless when it comes to
taking them down, so it’s better to start giving as much
importance to your mental health as you give to your physical
health. Taking out some time for yourself and talking about
your problem is all you need to do, to solve everything, slowly
with time and little effort. As they say, it’s never too late to ask
for help.
- Nidhi. R

About the Leader
Prognica Labs was ideated back in early 2019, but the company was officially launched
and registered in May-2020
Khalid earlier had a software company “Affaan Technologies,” which offered AI consulting
and development services to its client across different industries being experts at writing
AI / ML algorithms.
Khalid wanted to develop something, which will directly impact the society, especially in
healthcare. And while doing some research, he came across few breast cancer survivors,
where he got to know how this particular disease may not just take away the life, but
leaves the whole family disturbed and distressed, and it also impacts the family
economically.
Khalid says, “that’s where I started thinking that there should be some easy, fast and
accurate way to detect and diagnose the disease.”
24| MM 2021|www.insights .com
care

Leveraging the Power of AI to Save Lives
Prognica analyses
medical images and
generates
nformation and data
to help predict and
diagnose
cancer using articial
intelligence and deep
learning.
Technology has changed the face of many industries.
One of the sectors that technology has transformed
enormously is the healthcare sector – significantly
improving healthcare services and enabling better recovery
and early detection of many fatal diseases.
This adoption of evolving technology has further resulted in
the cumulative decline of mortality rate among the global
population and has enabled the overall improvement health.
This process continues to evolve to give greater results to
the healthcare professionals.
Prognica Labs is an organization that specializes in
providing AI-powered healthcare services. The company is
a recipient of multiple awards in UAE including, Best
Deployment of Machine Learning in Healthcare, Best Start-
up of the Year, Technology Rising Star of the Year, and Top
Contribution in AI in Healthcare and Medical Education.
In the following interview, Khalid Shaikh, the Founder
and CEO talks about his opinion on the present and future
of the HealthTech sector and how his company is positioned
to stand out from the crowd.
Please brief our audience about Prognica Labs, its
mission, and the key aspects of its stronghold within the
healthcare services niche.
Not too many people would know that Breast Cancer is
indeed the leading cause of cancer deaths among women
today. 1 in 8 women will be diagnosed with breast cancer at
some point in their lifetime. The biggest challenge on that
count is the early detection. Therefore, the area where
building new tools to diagnose the disease more effectively
can have a major impact on large portion of the population.
Radiologists are faced with an ever-increasing number of
cases. The actual process of medical image analysis is
repetitive and time-consuming as a great deal of time and
effort is spent on scrutinizing images, that in the end turn
out to be benign, checking lymph nodes for metastases.
Prognica Labs is a Dubai based AI-powered health-tech
start-up aiming to improve clinical outcomes in the fight
against breast cancer. Prognica analyses medical images
and generates information and data to help predict and
diagnose cancer using artificial intelligence and deep
learning. We are tackling a long-term goal by working on
breast cancer screening and diagnostics to make it more
accurate, affordable, and accessible.
With our proprietary algorithm, it automatically detects the
abnormality in mammogram and breast ultrasound images,
detects masses and helps in segmentation, and features
extraction and classification of the lesion.
We are developing an adjunct, precision tool for
mammography and ultrasound to equip radiologists with
25| MM 2021|www.insightscare.com
“
“

the objective, data-driven results they need to support
patients and their healthcare team as they make decisions
about their breast cancer screening, diagnosis, and
treatment.
Tell us more about the offerings that give your company
a distinct edge to stand out from the competition?
Prognica analyses medical images and generates
information and data to help predict and diagnose cancer
using artificial intelligence and deep learning.
We identify the abnormalities, triage (differentiates between
the normal and suspicious cases), detect masses and help in
segmentation, and feature extraction and classification of
the lesion.
We also help in calculating the breast density accurately
before a radiologist puts their time and efforts.
We provide is a cloud-based application, which can be
accessed from anywhere and it also integrates with the
PACS system.
The user can upload the mammogram or ultrasound
DICOM images and get a pre-formatted report, which has
to be approved by an authorized doctor.
What is your opinion on the effects of the current
pandemic on the healthcare sector, and what challenges
did your company face during the initial phase of the
pandemic?
Coronavirus has accelerated the rise of digital health that
includes solutions for telemedicine, teleconsultation, remote
monitoring, connected devices, digital health platforms, and
health apps.
Digital technologies are becoming more critical. They have
been used, among other things, for online medical
consultations from home and for increasing efficiency in
diagnosis and treatment of patients through telemedicine
and online education.
The COVID-19 pandemic has exposed the deep
vulnerabilities and inherent gaps of healthcare system
worldwide. The outbreak of COVID-19 posed both a
challenge and an opportunity for the HealthTech start-ups.
Besides COVID-19, I think many of the HealthTech start-
up founders believe that the government’s efforts to digitize
the interaction between consumers and providers like
diagnostic centres, doctors, radiologists, and even the
pharmacies have also given a big momentum to innovation
in digital health.
With continuous development in technologies such as AI
and big data, what is your prediction about the future of
the healthcare services market?
Artificial intelligence has come a long way since it was
started. There are numerous applications of AI on the
market today or awaiting approval that can improve patient
care and potentially save lives.
Medical professionals also have to consider patient privacy
and security when considering AI applications and despite
the growing advancement of AI in healthcare, the
practitioner-patient relationship and the empathy still
remains important.
26| MM 2021|www.insightscare.com

As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare services niche?
I would advise entrepreneurs to not be shy to speak as many
people and try to validate their idea in terms of technology,
functionality, and the market.
Surround themselves with other
successful entrepreneurs and
mentors that can open their network
to help them and guide throughout
the entrepreneurial process.
How do you envision on scaling
your company’s operations and
oﬀerings in 2021?
Going forward we plan to screen at
least 10,000 women in 1 year.
Along with the mammogram, we
are planning to do free Ultrasound
screening.
We have a wireless ultrasound
probe, which can be synched with
27| MM 2021|www. .com
insightscare
your mobile phone. We are in a process of appointing and
training volunteers to do ultrasound screenings.
Currently we are focusing on UAE, but we have plans to
expand to Saudi and other part of GCC.

ERP
SYSTEMS
A World of Opportunities
and Progress
The Enterprise Resource Planning
systems are information systems that
integrate all the core functions of a
business or an organization. This integration is
implemented by the connectivity of all processes
of the various departments in the organization.
The importance of ERP systems adopted by the
enterprises is high, but in the case of health
organizations it is more important because the
information managed by them, is related to
human lives. Therefore, proper care should be
taken during the implementation.
The critical point in implementation of an ERP
systems by a health organization is the selection
of the appropriate ERP system that can manage
the clinical, ﬁnancial and inventory processes
and seamlessly integrate them.
ERP systems increases the productivity
signiﬁcantly. Since most operating costs of
health care are considerably reduced, these
funds can be reallocated to other areas.
The clinical information will be transmitted
faster and reliably, and the doctors are able to
view on a computer screen all the medical
records and the patient related information. In
addition, the purchase department will be able to
know at any time the stocks of medical supplies
or equipment to forward their orders without
delays, thus the shortages will be minimized.

An entrepreneur who builds technology
solutions in the healthcare domain
Jacob Williams is an entrepreneur with
over 30 years of experience in the
healthcare technology space.
Throughout his career, he has worn
many hats. He started his career as a
developer and grew to be a partner in
the organization in which he started his
career. The vast knowledge that he
possesses paved the way for him to
manage organizations and projects in
different parts of the world such as
Asia, Africa, Gulf, USA, and Europe.
He believes in innovating, transforming,
and leading. As a visionary, he has
helped to build software solutions in the
healthcare vertical. He used the soft-
ware solutions to assist clinicians in
improving their process and in turn providing better patient care and
client satisfaction.
Jacob combines his many years of experience in technology and
healthcare with his wealth of knowledge to create a vivid visionary
outlook on the promising future of healthcare. He is focused on
creating cutting-edge software solutions directed at growing and
scaling the health vertical.
When Jacob is not busy working, you can ﬁnd him in his kitchen
baking up a storm – making bread or you may ﬁnd him trekking in the
forest or walking the beaches. He also enjoys photography and taking
care of animals.
Expert Insights
About the Author
Jacob Williams, Managing Director
Medas Middle East Software Systems LLC

Urinary incontinence is a medical condition that
affects more than 423 million men and women
worldwide. The burden of urinary incontinence is
expected to grow due to an ageing population and other
growing pathologies and factors.
One in three women experience symptoms of urinary
incontinence, which can range from occasional leakage to
stress-related urgency or complete loss of bladder control.
Urinary incontinence often occurs when there is pressure on
the urethra (the tube that carries urine from the bladder),
caused by laughing, sneezing, or lifting heavy objects.
However, this issue may also be caused by pathological
reasons like bladder and bowel dysfunction and
neurological disorders.
Dealing with Urinary Incontinence often leads to adverse
issues such as social isolation, depression, and in some
cases, severe health complications. To cater to this
concerning condition, there is a rising need for
technological innovation that will improve the lives of those
suffering from it.
Companies like ProvenMed, have risen to the challenge
and are striving to innovate products and solutions focused
on combating Urinary Incontinence and similar problems.
In the following interview, Souheil Guessoum,
Co-founder & Chief Executive Officer, and Amine Staali,
Co-founder & Chief Technology Officer, take us through
the company’s journey so far, share their opinion on the
current landscape of the HealthTech space, and their vision
for the company’s future.
Below are the highlights of the interview:
Please brief our audience about ProvenMed, its mission,
and the key aspects of its stronghold within the
®
ProvenMed was established in 2018 by two social
entrepreneurs, Souheil Guessoum and Amine Staali, who
sought an innovative solution for individuals who suffer
from urinary incontinence. For millions of incontinent
patients worldwide, comfort and ease of use are the priority
when managing their condition. The team inspects the
challenges as they are from the patient’s point of view to
ensure the designed innovative wearable medical devices
offer optimum comfort, ease in usage, hygiene, and
reusability to those in need.
® ®
With its flagship product ActivGo , ProvenMed has
guaranteed thousands of incontinent males a return to their
active lifestyles. Through compassionate empathy,
®
ProvenMed continues to develop revolutionary medical
devices that empower people and improve their lives. The
company aims to become the leading innovator of
cutting-edge medical devices and smart wearables.
Tell us more about the offerings that give ProvenMed a
distinct edge to stand out from the competition?
The current incontinent management market features
common products such as adult diapers, disposable pads,
condom catheters, and intermittent catheters. They have
Redefining the Benchmarks of Healthcare Innovation

shown to be unsatisfactory, unsustainable, and most often
result in further problems, including skin rashes and urinary
tract infections. ProvenMed stood out by innovating an
external wearable urinary catheter with a fully integrated
cleaning system.
Redefining the urinary incontinence care industry,
®
ProvenMed has created the ActivGo for men entirely from
the patient’s experience suffering from this condition. It
transcends the existing products by being the first non-
invasive and patient-friendly solution that supports the
users’ active lifestyle without compromising their comfort
or safety.
pandemic?
With the recent unprecedented health crisis, the COVID-19
has caused drastic changes to businesses and upended the
regular flow of operations across all entities, both the
individual and organizational levels. People are threatened
with the unknown. Government leaders were scouting to
gather some form of control. Researchers are still chasing
after a cure.
Private and public sectors are uniting to help communities.
Most importantly, healthcare professionals are now
combating this battle on the frontlines while risking their
lives to treat others. Doctors, nurses, medics, and other
healthcare workers are the most susceptible to infection due
to their direct and prolonged exposure to virus carriers.
Furthermore, their immune systems are weakened with the
stress induced by working for long durations.
The COVID-19 pandemic has enabled us to acknowledge
the strengths of entrepreneurs that made them better
Amine Staali
Co-founder & Chief Technology Officer
Souheil Guessoum
Co-founder & Chief Execu ve Officer

equipped than others to face obstacles head-on, be on the
lookout for opportunities to seize, and find new methods to
adapt and grow. In the case of ProvenMed, the pandemic
has unlocked an unseen potential to expand the value of the
®
flagship product ActivGo in helping other verticals like
frontline medics.
Designed to manage urinary incontinence hygienically,
®
ActivGo is helping people who have limited access to
toilets by allowing critical workers to use the wearable
system comfortably. This solution is now beneficial to
doctors and medics as they take care of COVID-19 patients.
It is in these challenging times that entrepreneurs are
inspired to use their natural aptitude to create a rapid
response and tackle problems. This pandemic opened a new
window for us to reach more people that could greatly
benefit from our services.
We believe that the applications of Artificial Intelligence
have huge and wide-ranging potential. We are now able to
interpret patterns in big data that may not be readily
apparent, which has powerful implications in optimizing
healthcare services. These clinical insights will allow for
data-supported treatment plans and more accurate clinical
decisions, ultimately lowering costs while enhancing
patient care.
We are currently witnessing the adoption of AI programs to
practices such as diagnosis, prognostication, personalized
medicine, and preventive care, drug development, and
patient monitoring and care as well as the facilitation of
administrative activities. The need to accelerate these
advancements has become a pressing matter in the
healthcare sector.
In concordance with the UAE’s vision to Global leader in
AI by 2031, ProvenMed has strategized the launch of a
smart wearable that detects bladder fullness and urination
frequency and analyses this data using AI algorithms to
prompt the user of potential leakage. We envision this to be
a crucial milestone in incontinence management as it will
lessen leakage accidents, predict other diseases by reading
vitals, protect the patient’s self-esteem and confidence and
promote preventive care.
I highly encourage the budding innovators to embrace the
human-centred mindset as a key competency for a
successful entrepreneur in this field. They must be
motivated by the ability to empathize with others. Empathy
guides our view of the world through other people’s eyes
and helps us gain a deeper appreciation of people’s
emotional and physical needs. It is only then can we
effectively respond with ideas that create meaningful and
beneficial products, services, and experiences that truly
leave an impact on the patient’s way of living. – Amine
Staali
How do you envision scaling ProvenMed’s operations
and offerings in 2021?
ProvenMed has set strategic objectives to scale the business
while increasing its efficiency. It is planning for a growth
capital fund raising with strategic investors to fuel global
expansion and extend its products and solutions to more
people worldwide. Moreover, it plans on optimizing
operations by improving operating models and processes,
including forming contracts with suppliers to achieve
higher supplier performance.
It is one of ProvenMed’s goals to increase awareness about
the epidemiology of issues associated with loss of bladder
control to reach more users who could benefit from the
company’s devices. As the team proceeds to perform
closely with patients and urologists, the identified issues are
expected to inspire the improvement of existing devices and
the development of various new IP-protected ones.
The company has commenced ongoing research and
development projects and is currently working on a
patented, innovative, wearable hybrid solution for female
patients that factors in comfort and reliability when
managing both light and severe urinary incontinence. The
female product is at the final testing stage and expected to
be launched in Q1 2022.
It has also allocated a team of professionals to design and
test a smart textile wearable that is AI-driven to enable a
non-invasive continuous reading of bladder fullness and
abnormality in patients.
It is linked to a medic’s platform to provide early detection
and instigate preventive care. Additionally, the company
foresees the great impact of producing a patented
auto-drainage and sanitation system targeted at individuals
in wheelchairs, cars, and no access to toilets to easily
manage their urinary needs with more ease and comfort.
Lastly, considering the increased risks of infection and
disease spread through contact, people have become
extremely wary of public lavatories. The company’s
offering of a single-use product will be beneficial to those
who have limited access to restrooms or want to stay safe
and protected during these difficult times. This solution will
be considered as the first urination PPE which will help our
front-liners like medics, delivery drivers and soldiers to stay
healthy while not comprising their productivity or dignity.

The growing
importance of
adopting MODERN
TECHNOLOGIES to improve
HEALTHCARESERVICES

The invasion of technology in our lives has
significantly furthered our progress as a species.
Technology today is prevalent in almost all
economic sectors, which is helping humans to achieve
business goals more quickly and efficiently. The healthcare
space is among such sectors that have benefited immensely
from the inclusion of technology.
Technology is changing the way the healthcare sector used
to operate in a very dramatic and dynamic way. Over time it
is becoming more important to adopt modern technologies
in the healthcare sector to improve the functioning of the
space especially, considering the current pandemic.
In uncertain times like the COVID-19 pandemic, the
advancement in technology has helped the healthcare sector
in numerous ways. Following are some of the means by
which technology has advanced the healthcare sector:
Big data and availability of information – The biggest
hallmark of the technological age is the accessibility of data
and the means to store and process it. Technology has
enabled healthcare professionals to share data across
platforms easily that has made synthesis and analysis of
data more efficient. In fact, the entire healthcare field
benefits from the comprehensive research study allowed by
big data. Data from larger and more diverse groups of the
population can be accessed with the help of big data.
Researchers can also draw from the existing data for a more
comprehensive meta-analysis. Continuous innovation helps
#TechDriven

healthcare professionals to stay on top of new technologies,
techniques, and trends to provide better treatment to
patients.
Improved inter-departmental communication – Like
most organizations, the healthcare sector also struggles with
interdepartmental communication. The hospital staff often
works in a specialized team that plays a role in the patient's
care. This leads to ineffective communication between
departments, teams, and locations.
Technological innovations have resulted in smoother
communication between the hospital departments. Medical
professionals now can also facilitate knowledge sharing by
communicating on online discussion platforms, through
media, and in real-time meetings. The accessibility of in-
house electronic medical records by relevant departments
allows improved case management, treatments, and patient
recovery.
Integrated medical records – Technology has helped
medical professionals by centrally storing relevant
electronic medical records in an online location. This allows
for more focused care to the patient and the ability to see
health trends for each individual. Previously, medical
reports from visiting a General Practitioner (GP), dentist,
medical specialist, and allied health professionals were all
held in different locations.
With the help of integrated medical records, it’s now more
convenient for different health professionals to look up
previous medical records of their patients and do a more
accurate diagnosis. The system of medical billing has
allowed hospitals, clinics, and medical practices to run
more smoothly.
Better accessibility of healthcare advice –
Telehealth/Telemedicine services have become a cost and
time-efficient way of availing healthcare services. During
times like the COVID-19 pandemic, the telehealth service
has also helped to reduce person-to-person transmission of
the virus by allowing patients access to healthcare from the
comfort of their homes.
It has proved to be beneficial particularly to people living in
remote and rural areas to access medical specialists who
live several km away. Telehealth lets medical professionals
provide correct guidance to patients for in-home care and
avoid unnecessary hospitalizations and visits to the doctor.
Medical health professionals can provide personalized
treatment plans to individual patients and ensure correct
procedures are carried out over phone or video call.
Teleconsultation can also benefit health professionals in the
way that they can receive education and training on a
virtual platform.
Improved mobility – Mobile applications have proved to
be the key to improved accessibility for healthcare
professionals and patients. Effortless management of health
and wellbeing has been made possible with the help of
mobile software applications, which is one of the important
factors in containing the ongoing pandemic. Patients can
securely access their medical test results and book
appointment for check-ups sitting at home.
On the other hand, healthcare professionals can easily
access the intranet from their mobile devices to look up
information related to diseases and drugs, images for
clinical matters, and so many other resources that assist
their daily work.
Automated processes – Healthcare industry is a highly
regulated one. There are several internal medical and non-
medical administrative processes that need to be followed
while operating in the healthcare industry. Introducing
improved workflows allows healthcare professionals to
direct their energy towards performing their integral tasks
as healthcare workers.
The impact that technology has had on the healthcare
industry is extremely positive. It has made a lot of the
administrative and tedious processes in the industry easier
to achieve allowing healthcare professionals to work more
efficiently. Hospitals that adopt these technologies work
much more skillfully and achieve multiple targets faster.
More personalized treatments have at large resulted in
elevated healthcare services that have in turn increased the
life expectancy of the human population.
- Trishika R

Leveraging the Power of AI to Revolutionize
Healthcare Delivery
In recent years, the emergence of digital health has
helped pave the way for a revolution in the healthcare
industry. From wearable technologies to mobile
applications, this industry is growing exponentially and
helping to shape the future of the human civilization.
From wellness trackers which monitor fitness goals and
sleep patterns; mobile apps which help you maintain your
diet; and even devices like Google Glass – an innovative
new product that lets doctors perform remote surgeries with
high-definition video screens — innovation has reformed
the way healthcare services are delivered.
TachyHealth is an avid proponent of such innovation and
is reforming the healthcare space through its next genera-
tion solutions that drive the value-based healthcare for
patients and service providers with AI and Data Science.
In the following interview, Dr. Osama AbouElkhir, the
CEO provides his insights about the current landscape of
the HealthTech industry, the aspects that make TachyHealth
a leading player in the market, and his vision for the
company’s future.
Following are the highlights of the interview:
Please brief our audience about TachyHealth, its
mission, and the key aspects of its stronghold within the
TachyHealth is a digital health start-up that utilizes artificial
intelligence and data science to offer solutions that aim to
save lives with the latest cutting-edge technology by driving
the focus of the healthcare industry on what matters—the
patients—and in doing so, taking away all the waste,
redundancies, and inefficiencies with value-driven
healthcare solutions for both healthcare providers and
payers.
By doing so, we drastically reduce the doctors’ time wasted
on admin work, and the medical coding and claims
management teams’ time being wasted on manual, tedious,
and traditional work.
Tell us more about the offerings that give your company
a distinct edge to stand out from the competition?
We at TachyHealth are reinventing healthcare’s provider-to-
payer interaction by working on a connected value chain of
data using the following technology systems:
Ÿ On the health provider (hospitals) Revenue Cycle
Management companies (RCM) side, TachyHealth
offers the below AI-driven solutions:
Ÿ AiGuide; is a doctor's decision support solution used to
create a medical report as per international guidelines.
Ÿ AiCode; is a medical coding solution, used to transform
medical reports into coding outputs as per the
international coding guidelines.
Ÿ AiClaim; is a claims management solution that
identifies and corrects abnormal claims.
Ÿ On the payers (insurance companies) and Third-Party
Administrators (TPA) side TachyHealth offers:
Ÿ AiReview; is a claims auditing and reviewing solution
that empowers payers’ auditing teams to detect fraud,
‘ ‘
We at TachyHealth are
reinventing healthcare’s
provider-to-payer interaction
by working on a connected
value chain of data.
‘ ‘

About the Leader
Dr. Osama AbouElkhir, the CEO is a
medical doctor, management
consultant, and digital health
entrepreneur, with +12 years of
experience in strategic and operational
management in healthcare.
Dr. Osama worked in hospitals, big4
advisory firms, and digital health start-
ups with +15M USD projects and
solutions. He oversees the building of
the company from inception to the
scalability stage to deliver solutions to
meet niche healthcare and life science
market segments.
Ÿ waste, and abuse efficiently, hence delivering seamless
payments to providers.
Ÿ TachyHealth specializes in healthcare using AI as a
core competency to offer a suite of intelligent solutions,
all at competitive pricing.
Product advantages:
Ÿ The solutions are cloud-based, thus can be accessed
from anywhere with the internet.
Ÿ Machine learning-based model allows TachyHealth
solutions to get better with time, as we keep gathering
data from clients.
Model advantages:
Ÿ SaaS model: TachyHealth uses a SaaS model to
onboard clients instead of consulting and project-based
models.
Ÿ Testing, proof of concept, and onboarding clients can
be done remotely.
Ÿ TachyHealth adjusts its solutions based on local
regulations in terms of coding standards and data
sharing standards.
Ÿ TachyHealth is addressing specific industry needs and
challenges that others fail to understand or address due
to their lack of industry-specific know-how and
expertise. Whereas TachyHealth has a diverse
multidisciplinary team with focus areas in healthcare,
AI, and machine learning.
pandemic?
Although the pandemic has harmed most economies,
including healthcare, it has also awakened the sector to the
importance of expanding and developing more AI and data
science utilized solutions that can continue the fast-ever-
changing developments that are not reliable on sole human
operation.
TachyHealth was lucky enough to not be affected by the
COVID pandemic our current solutions and ideas were

was realized by many that our offering would alleviate the
loss and reductions that were caused by the pandemic.
Healthcare would undergo the largest digital transformation
ever amid the massive impact of the COVID-19 pandemic.
The big data in healthcare is reaching a critical mass in
which the traditional technology won’t be the best fit
anymore.
In addition to this, healthcare has a chronic problem, the
demand will always surpass the supply which means that
we will never have enough healthcare providers and
resources to meet the need of the current and future
population. All of this would result in a need to deploy
machine learning and advanced data sciences on a scale
from prevention, diagnosis, screening, patient assistance,
and taking away administrative work.
Healthcare is complex, heavily regulated, with legacy
systems as the norm. It needs a longer time to establish a
new reality than any other industry. However, the prize is
big, start-ups in healthcare are impacting people’s lives and
health and making them better. Patience and persistence are
everything, rushing things out is the enemy of healthcare
start-ups. COVID-19 has made it clearer that we want a true
change, everyone realizes this now, the time is now.
How do you envision scaling your company’s operations
and offerings in 2021?
Our plan for expansion in 2021 will be focused on catering
more widely to regional markets, specifically UAE, Egypt,
and most recently, KSA. We are already lucky to have many
major clients from within the region and we work
consistently on advancing and optimizing our solutions and
delivery for the satisfaction and growth of our loyal partners
and customers. In the next year, we are taking our systems
globally, targeting the US and EU markets.
exactly what was needed during that time and therefore it

UAE’s 10 Best Healthcare Service Providers 2021 July 2021.

UAE’s 10 Best Healthcare Service Providers 2021 July 2021.

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