5 Best Mental Health Service Providers in 2023

S Rafele
Hospital
Empowering Minds for Mental Health Mastery
November | Issue 06 | 2023
The Digital Dilemma
Navigating the Impact of
Technology on Mental Health
Measuring Success
Evaluating the Eﬀectiveness
of Mental Health Providers

Editor’s
Note
Revolu onizing
Well-being

innovative methodologies and groundbreaking approaches
the top mental health service providers adopt. From cutting-
edge therapeutic interventions to the seamless integration of
technology into mental health care, our exploration aims to
illuminate the innovators shaping the future of mental well-
being.
As we navigate the advancements and innovations, we
confront the inherent challenges in evaluating mental health
providers. The subjective nature of mental health
experiences, coupled with individual variability in
responses to treatment, presents intricate challenges.
However, our exploration extends beyond the hurdles,
acknowledging the potential of technology in real-time
monitoring, data-driven evaluations, and precision in
mental health assessments.
Insights Care's latest edition, "5 Best Mental Health
Service Providers in 2023", encapsulates a narrative of
transformation that redefines how we perceive and
prioritize mental health. It is not merely an edition but a
guidebook for those seeking insights into the forefront of
mental health services. Join us in this enlightening journey
as we unravel the stories, innovations, and approaches that
mark a paradigm shift in mental well-being.
Hope you have an interesting read!
In a world characterized by continual change and
challenges, the imperative to prioritize mental health
has become increasingly evident. As we navigate the
intricacies of modern life, the evolving understanding of
mental well-being underscores the crucial need for
accessible and effective mental health services.
Within the quest to revolutionize well-being, a deep
exploration into the complexities of mental health and the
many factors influencing its dynamics becomes essential.
This edition serves as a guiding compass, leading readers
through the subtleties of mental health excellence. It goes
beyond a mere collection of articles, offering a
comprehensive compilation of insights designed to foster a
profound comprehension of mental well-being.
The shades of mental health often elude conventional
measures, requiring a holistic perspective for a
comprehensive understanding. This edition delves into
Managing Editor
Managing Editor

Amaha
Cul va ng Mental Resilience,
Inspiring Hope
24
20
36
Profile
32
Contents
BetterLYF
Wellness Redeﬁned,
Be er Lives Rewri en
MINES & Associates
Emerging Fron ers in
Behavioral-based Health Services
OPENMINDS Psychiatry
Bridging the Gap for a Healthier Community

08
Cov
Sty
Articles
The Digital Dilemma
Navigating the Impact of
Technology on Mental Health
Measuring Success
Evaluating the Effectiveness of
Mental Health Providers
16
28

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November, 2023
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Brief
Featuring
Person
Company
BetterLYF offers premier online therapy and counseling
services, serving Indians in 70+ countries. Multilingual
mental health experts provide conﬁdential counseling via
video and call formats.
MINES & Associates specializes in EAP, Managed Behavioral
Health Care, wellness services, and mental health training,
aiming to improve employee wellbeing and foster a healthy
work environment.
Amaha integrates self-care, professional therapist and
psychiatrist support, and community access, ensuring top-
tier mental healthcare tailored to individual needs.
Varun Handa
Director &
Co-Founder
BetterLYF Wellness
Pvt Ltd betterlyf.com
Amaha
amahahealth.com
MINES & Associates
minesandassociates.com
Dr. Amit Malik
Founder & CEO
MINES &
Associates
OPENMINDS Centre, a key mental health hub in Dubai,
provides psychiatry services and counseling, supporting
individuals on their mental health journey with expertise
and care.
San Raffaele Hospital excels as an international medical
center and research institute, offering multidisciplinary
healthcare, including psychiatry. Renowned for pioneering
research, advanced treatments, and academic excellence.
Dr. Shankar
Srinivas Kuchibatla
Medical Director,
Founder/CEO
OPENMINDS Centre
openmindscenter.com
San Raffaele Hospital
grupposandonato.it
San Raffaele
Hospital

San Raffaele Scien fic Ins tute
Hospital has been marked by a
deep sense of compassion reflec ng
the Founder's belief that the body,
mind, and soul should be addressed
simultaneously in those who suffer.

Marco Centenari
CEO
Prof. Roberto Cavallaro
Director of General Psychiatry

5 Best Mental Health Service Providers in 2023
San Raﬀaele Scien ﬁc Ins tute
stands as the foremost Italian
ins tu on for research endeavors
and ranks prominently in terms of
clinical ac vity.

he link between mental and physical health is
Tsignificant, as mental illness can lead to more
physical health issues and a shorter lifespan.
Conversely, physical illness can negatively impact mental
health and treatment responses. Subjective well-being is
closely tied to mental health and influenced by genetics and
societal changes. Factors like stress, substance abuse, and
migration can worsen mental health.
Addressing this requires investment in expertise, targeted
treatments, and reducing stigma. Though historical stigma
has been a barrier, advancing knowledge and personalized
care offer hope for widespread mental well-being and
accessible treatment. Increased global attention and
neuroscience progress have elevated mental health in
healthcare systems.
Dedicated to tackling mental and physical suffering in
humans, San Raffaele Hospital began its Mental Health
adventure 25 years ago. They were driven by the motto -
‘There is no Health without Mental Health’ one of the most
frequently quoted by a large corpus of studies and
organizations, including the WHO.
At the forefront of this giant organization is Marco
Centenari, CEO of San Raffaele University Hospital who
oversees the operations of the hospital and ensures that it
provides high-quality care to patients.
Another pivotal figure at the hospital is Professor Roberto
Cavallaro, Director of General Psychiatry who leads
Schizophrenia Research and Clinical Units at San Raffaele.
He is also a full-time Professor of Psychiatry and Dean of
the Studies of the master’s degree in medicine and surgery
at Vita-Salute San Raffaele University. He possesses strong
expertise in psychotic disorders, neuroscience, and
molecular biology and has even published numerous
research articles.
While interacting with Insights Care Marco and Roberto
shared the importance of mental health and how their
hospital is leading as one of the best mental health service
providers:
Pioneering Mental Health Care and Research
The Mental Health Department at San Raffaele University
Scientific Hospital operates in alignment with the
institution's expansive vision and goals. It falls under the
umbrella of a comprehensive range of medical specialties,
encompassing both clinical and research services, all of
which are closely linked to Vita Salute San Raffaele
University.
Much like their commitment to Mental Health, San Raffaele
University Hospital's overarching objective is to offer
tailored, forward-thinking care to every patient. This is
achieved through the integration of cutting-edge research
and clinical methodologies, ultimately making patient care
personalized, preventive, predictive, and participative.
San Raffaele Scientific Institute stands as the foremost
Italian institution for research endeavors and ranks
prominently in terms of clinical activity. In the previous
year alone, it produced nearly 2,500 scientific papers, with
roughly half being featured in the top 10% of global
scientific journals. Additionally, there are currently over
1,300 ongoing clinical trials, with half of them stemming
from the translation of their combined clinical and
laboratory research efforts.
Core Values and Mission at San Raffaele
The Hospital and University maintain a dedicated
commitment to integrated care, research, and education.
The focus on neurosciences and mental health has been
central to their development. The Department of Mental
Health at San Raffaele demonstrates the effectiveness of
this approach through its clinical, research, and academic
achievements. Each year, thousands seek consultations and
treatment within our open care system for mental health,
receiving diagnostic support and therapy. The institution
has long-standing practices in place to address mental
health and wellness within both consultation psychiatry and
psychological medicine in the general hospital setting, as
well as within the Department of Mental Health, which
offers Psychiatry and Clinical Psychology services across
all levels of referral, from diagnosis to therapy.
Role of Compassion in Mental Health
The general hospital frequently encounters individuals with
unaddressed mental and psychological conditions that
manifest during medical episodes. These patients often did
not seek help due to a lack of awareness or fear of stigma.
The increasing number of treatments in the hospital
highlights the growing demand for specialized care. This is
particularly evident in cases where psychological issues
coincide with the development of medical illnesses. These
patients must navigate the challenges of chronic illnesses or
intensive treatments for life-threatening conditions such as
cancer, or even the revelation of previously undetected

mental health issues during a medical or surgical referral.
From its inception, the San Raffaele Scientific Institute
Hospital has been marked by a deep sense of compassion
from its medical staff, reflecting the Founder's belief that
the body, mind, and soul should be addressed
simultaneously in those who suffer. Many treatment
protocols for chronic illnesses, especially in oncology,
extend beyond medical care and encompass aspects of
communication and stigma reduction within the
community, particularly for conditions like female tumors.
Additionally, the hospital actively collaborates with patient
associations specializing in various areas, such as
neurology.
Therapeutic Tools in Treating Mental Illness
In San Raffaele Hospital's Mental Health services, various
key concepts drive their motivational, operational,
organizational, and delivery aspects. These are all centered
around the individual and their unique experience of illness
and discomfort within a clinical context:
1) Deep experience in assessment of psychopathology and
its relationships with biological and psychological
determinants within a global vision of the person as a
unique combination of physical and mental health passed
through the filter of personal history and time.
2) Specialization in different psychopathological areas, with
discrete clinical units, dedicated to the main spectra of
psychopathology (i.e. mood disorders, anxiety disorders,
psychotic disorders, alcohol abuse, geriatric psychiatry,
eating disorders), performing at the same time translational,
reverse translational and clinical research, clinical
assistance and care.
3) Full and fast deployment of consolidated research results
into clinical routines.
4) Development and use of technology for aspects of the
illness not covered with effectiveness by other conventional
treatments, and massive use of blended programs including
pharmacological, behavioural, psychotherapy and
technology-based treatments to address different
components of the illness in a medically-driven but
immediately rehabilitative approach since the first days of
treatment (including computer-aided cognitive remediation,
neurophysiological manipulation with TMS and rTDCs,
light therapy).
5) Innovation through research and clinical use of most
instruments in a neuroscientific rather than a purely
diagnosis/indication treatment perspective.
6) Continuity of the assistance, from ambulatory to ward or
vice-versa, warranted with the same psychiatrist and
psychologist.
7) High specialization, within the above-cited frames of
nursing and rehabilitation professionals, like psychiatrists,
both within discrete psychopathological areas, both in the
technological deployment and clinical use of new
instruments of care.
San Raffaele's Unique Services
At San Raffaele Hospital, patients have the option to
receive assistance through either the National Security
universal system, paying a nominal fee for each service, or
as full-paying individuals for any ambulatory or inpatient
care they require.
Unlike the National Security Mental Health System in their
country, San Raffaele's services have no specific catchment
area. Patients are free to seek assistance from the institution
regardless of their location within the country. The Mental
Health Department at San Raffaele boasts a reputation that
extends beyond regional boundaries, earning recognition as
the top Italian private institution for both clinical and
research endeavors. In contrast, public mental health
services in Italy offer free care, but patients must visit the
department designated for their exact town or street of
residence. Out-of-pocket expenses at these institutions are
limited and pertain only to individual professionals, not
organized activities as San Raffaele offers, such as
coordinated reservations for multiple clinical activities in a
single day.
Most other private Mental Health Institutions in Italy are
typically small-scale and primarily associated with the Free
National Security system. They often lack research and
academic initiatives, focusing solely on clinical care.
A patient's journey at San Raffaele can commence with an
ambulatory visit initiated by the patient themselves or by
their relatives, friends, or caregivers. It may also originate
from an ambulatory consultation referred by another
specialty ambulatory or ward, or through the consultation-
liaison medicine service within the general hospital, or even
from the emergency department.

Pa ents are free to seek
assistance from the ins tu on
regardless of their loca on
within the country.

After an initial assessment and formulation of a diagnostic
plan, the individual may proceed with ambulatory care
under the guidance of professionals from the specific unit
(e.g., mood disorders unit for depression or bipolar
disorders, psychotic disorders unit for schizophrenia,
clinical psychology for personality disorders). Alternatively,
they may be admitted to a ward, either acute for brief and
intensive treatments or further diagnostic evaluation, or
rehab, when needs are already clearly identified within the
complex framework of personal, social, and
psychopathological characteristics that define the clinical
presentation. Rehabilitation can take place in residential
wards for intensive rehab over a few weeks or in a day-care
facility, both tailored to discrete psychopathological areas
with distinct rehabilitation needs and pathways. A semi-
residential facility is also available for the long-term
rehabilitation of psychotic disorders.
Dedicated ambulatories have been established for
treatments that require hospital-administered medication or
tolerability monitoring, ensuring patient convenience. The
organization of ambulatory care also encompasses the
delivery of technology-based treatments and personalized
'one-to-one' programs that incorporate various professional
interventions within a streamlined and convenient schedule
for outpatients.
Making a Mark in Mental Health Care
The Mental Health department at San Raffaele seamlessly
integrates itself into the institution's top ranks. Over the past
five years, they've contributed to more than 600 scientific
publications in indexed Journals of Psychiatry,
Neurosciences, and Psychology. This department handles
approximately 2,000 hospitalizations and 35,000
ambulatory visits each year. Their accomplishments are
well-known, thanks to a substantial communication
campaign spanning professional and popular spheres,
including press, television, and social media.
Inspiring Words for the Budding Professionals
All of the above-mentioned features, including precise
selection and ongoing professional development for mental
health experts, in-house translational research, and
advanced technology, are considered crucial for individuals
aspiring to excel in the mental health sector and emerge as
leading providers with continually improving outcomes.
The optimal scenario involves implementing these elements
from the organization's inception, establishing a
standardized intervention model that minimizes variability
and subjectivity in decision-making, and prioritizing well-
structured pathways for diagnosis and treatment, ultimately
enabling the application of truly personalized medicine.
San Raffaele's Strategic Vision
San Raffaele's primary future objective is to continuously
invest in the growth of mental health professionals and their
training. Simultaneously, there is an ongoing commitment
to updating technological instrumentation and integrated
treatment protocols. Precision Mental Health stands as a
growing challenge for the upcoming decade, incorporating
molecular biology and instrumental analysis to tailor
treatments to each patient's specific needs and underlying
causes of illness, often utilizing AI.
Recent efforts have been directed towards the development
of strategic research projects focused on aging,
neurodegenerative diseases, artificial intelligence, and drug
discovery and development, including innovative cell and
gene therapies. These advancements aim to usher in a new
era of medicine, one that will significantly impact patient
care, both medically and socio-economically.
Collectively, these initiatives serve as a compelling
testament to San Raffaele Hospital's dedication to providing
relief and support for those seeking help in the sphere of
Mental Health and Mental Wellness.
San Raffaele's primary future
objec ve is to con nuously
invest in the growth of
mental health professionals
and their training.

In an era dominated by technology, our lives
are intricately woven with digital threads,
influencing every aspect of our existence.
While technology brings convenience and
connectivity, it also introduces a complex
dynamic that significantly impacts mental health.
The intersection of mental well-being and
technology, often termed the "Digital Dilemma,"
is a pressing concern that demands thoughtful
exploration.
In this article, we will delve into the intricate
relationship between technology and mental
health, exploring challenges, insights, and
potential solutions!
The Technological Evolution
The past decade has witnessed unprecedented
technological advancements, from the
proliferation of smartphones to the widespread
adoption of social media platforms. While these
innovations have undoubtedly enhanced
communication and accessibility, their impact on
mental health is a double-edged sword. The
constant connectivity facilitated by smartphones
and social media can lead to information
overload, creating stress and anxiety.
Social Media's Influence
Social media platforms once hailed as bridges
connecting distant friends, have evolved into
The Digital Dilemma
16
November 2023 www.insightscare.com
curated spaces that shape our perceptions and
self-esteem. The incessant comparison fueled by
carefully crafted online personas can contribute to
feelings of inadequacy and negatively impact
mental health. The quest for likes and validation
often overshadows genuine human connection,
leading to a sense of isolation and loneliness.
The Pressure to Perform
The digital realm amplifies societal expectations,
creating a pervasive pressure to perform and
conform. The omnipresence of success stories
and curated lifestyles showcased online can breed
unrealistic standards, fostering feelings of
inadequacy and self-doubt. The fear of missing
out (FOMO) and the constant pursuit of
perfection contribute to stress and anxiety,
affecting mental well-being.
The Gaming Conundrum
Video games, once a form of recreational
entertainment, now pose challenges to mental
health when indulged in excessively. The
immersive nature of modern gaming experiences
can lead to addictive behaviors, affecting sleep
patterns and overall mental wellness. The line
between leisure and compulsion becomes blurred,
necessitating a closer examination of the impact
of gaming on mental health.
Navigating Impact
Technology on
Mental Health
of
the

www.insightscare.com
17
November 2023

The Impact on Relationships
In navigating the Digital Dilemma, an essential
facet is its profound impact on human
relationships. The omnipresent connectivity
offered by technology, while fostering virtual
interactions, paradoxically engenders a sense of
isolation. The substitution of face-to-face
communication with digital exchanges poses a
risk to the depth and authenticity of connections.
The fabric of our social interactions undergoes
transformation, prompting critical reflection on
the quality and authenticity of relationships in this
digital epoch. The pervasive role of technology
raises pertinent questions about the evolving
nature of human connections and challenges us to
strike a balance that preserves the genuine depth
of interpersonal bonds in the digital age.
Technological Solutions for Mental Well-being
Paradoxically, technology also offers innovative
solutions to address mental health concerns.
Mental health apps, online therapy platforms, and
virtual support communities provide accessible
resources for those seeking help. Machine
learning algorithms can analyze user data to
detect patterns indicative of mental health issues,
enabling timely interventions. While these
solutions showcase the potential of technology to
support mental well-being, ethical considerations
and data privacy concerns must be addressed.
Digital Detox and Mindful Consumption
In navigating the Digital Dilemma, a crucial
aspect is cultivating a mindful approach to
technology consumption. Embracing a digital
detox, where individuals consciously limit screen
time and prioritize real-world interactions, can
contribute to a healthier relationship with
technology. Establishing boundaries and adopting
mindful practices can mitigate the negative
impact of constant connectivity on mental health.
Parenting in the Digital Age
The Digital Dilemma extends to parenting as
caregivers grapple with the challenges of raising
children in a technology-centric world. Striking a
balance between leveraging technology for
educational purposes and ensuring healthy screen
time limits requires a nuanced approach. Open
communication and active involvement in
children's digital activities are essential
components of responsible parenting in the digital
age.
Corporate Responsibility
Recognizing the impact of digital work
environments on employee's mental health,
corporate entities are increasingly acknowledging
their role in fostering a healthy work-life balance.
Implementing policies that promote digital
wellness, encouraging breaks, and providing
mental health resources are steps organizations
can take to prioritize the well-being of their
workforce.
Conclusion
As we navigate the impact of technology on
mental health, it is imperative to approach the
Digital Dilemma with a discerning eye. While
technology offers unprecedented opportunities, its
influence on mental well-being necessitates a
thoughtful and balanced perspective. By
cultivating digital mindfulness, leveraging
technology responsibly, and advocating for
ethical practices, we can navigate the
complexities of the digital landscape while
safeguarding our mental health in the process.
18

In a nation struggling with the dual adversaries of
mental health stigma and misinformation, delivering
effective services in the domain poses an
overwhelming challenge. What's crucial is the emergence of
organizations that transcend these hurdles, providing
systematic solutions to heal patients. Amaha emerges as an
exemplary model in this landscape. Founded by Dr. Amit
Malik, an esteemed Psychiatrist and Healthcare
Entrepreneur, Amaha has successfully raised over INR 50
crore as an extended series A round—one of the largest
investments in mental health in India. The organisation has
secured INR 36.4 crore from Fireside Ventures as well as an
additional investment of INR 15+ crore from other strategic
investors.
With over two decades of global experience in psychiatry
and healthcare entrepreneurship, Dr. Amit brings a wealth
of knowledge to the forefront. Having traversed academia,
clinical work, operational management, and leadership roles
in both profit and non-profit sectors, his journey culminated
in the establishment of Amaha in 2016. The genesis of
Amaha arises from a desire to bridge the alarming 95%
treatment gap in mental health care in India.
Amaha, formerly known as InnerHour, has rapidly evolved
into one of India's largest mental health organizations. With
an in-house team of over 150 psychologists and
psychiatrists, the organization operates in 15+ languages,
ensuring accessibility to quality care for everyone.
Amaha's mission is clear – to help anyone facing mental
health difficulties feel better, get better, and stay better.
Regardless of age, gender, or specific mental health
condition, Amaha is dedicated to offering high-quality care.
Our interview with Dr. Amit provides insight into the
groundbreaking strides of Amaha – an organization that not
only addresses mental health challenges but redefines the
landscape of care.
Brief us about Amaha and shed some light on its
operations to provide mental health service to the
patients.
At Amaha, my co-founder, Neha Kirpal and I and the rest of
our amazing team strongly believe that great outcomes in
mental health are delivered by accessible, coordinated, and
personalised care. We are leveraging a combination of
technology, clinical evidence, and operational expertise to
build an efficient, accessible, and effective mental health
ecosystem which is structured around the patient and their
family. In tangible terms, this encompasses a range of
mental health services from self-care to virtual and in-
person consultations for people with complex needs,
because the same individual (and family) would need
different types of support at different points in their mental
health journey. The major facets of our offerings are self-
care assessments and tools, communities for peer support,
and virtual and in-person consultation services for the entire
spectrum of mental health challenges across the individual's
lifespan. We have built our organisation and platform
keeping the individual at the centre of it all - so the idea is
to cater to all kinds of mental health needs, for all illnesses
and disorders, across the individual's lifespan.
Can you elaborate upon the core values on which
company is built and what is the mission of the
company?
We put the client and their family first, at the core of our
value system. That is our north star, guiding everything we
deliver, including our operational and strategic focus.
amaha
Cul va ng Mental Resilience, Inspiring Hope
We have built our organisa on
and pla orm keeping the individual
at the centre of it all - so the idea is to
cater to all kinds of mental health
needs, for all illnesses and disorders,
across the individual's lifespan.
20

As a direct outcome of this value, we lay great emphasis on
delivering quality care by trained professionals. We have
built a multidisciplinary team of 150+ mental health
professionals, who have extensive experience in the field
and are rigorously trained to support clients with their
mental health needs. Amaha's proprietary clinical protocols
for different conditions serve as the base of all the solutions
we offer and enable us to deliver the best possible care to
each client.
In what ways does the company's services help the
patient population in resolving their psychological and
emotional needs? Tell us about the process of delivering
mental health services at the company.
In order to truly make mental healthcare accessible to
anyone who is struggling, we knew we had to build a range
of different offerings - in fact, everything that one might
need on their mental health journey - and that's what we
have done over the past few years. Through our platform,
individuals can access 1-1 support from our
multidisciplinary team of therapists and psychiatrists (both
online from across the country, and in-person at our
Mumbai, Bangalore, and Delhi clinics). Amaha's clinicians
offer support in 15+ Indian languages. We have delivered
100,000+ sessions till date to individuals from 600+ Indian
cities.
What psychological tools/therapies does the company
find to be essential in conducting mental health
treatment?
We draw from a range of evidence-based therapies and
treatments to create personalised care plans for recovery
and relapse-prevention. This means that we conduct
thorough checks to identify which elements of scientifically
proven methods will help individuals to feel better, get
better and stay better.
Our offerings range from 1-1 professional support to self-
care tools, and an online community for caregivers, people
living with depression, coping with anxiety, managing
OCD, adult ADHD, addiction support and LGBTQIA+
support.
Our psychological therapy services utilise cognitive
behavioural, narrative, supportive and interpersonal
approaches to empower clients to work through their
concerns and develop skills to lead a better life. Our app
offers personalised content, tools, trackers, and activities
that individuals can engage with at their own pace for
between-session health management and recovery.
What endeavours is the company currently pursuing to
improve its mental health measures for people?
To stay true to our promise to help people feel better, get
better, and stay better, we lay considerable emphasis on
measuring and reviewing our clients' emotional well-being
and progress over time. Across the platform, we have a
range of touchpoints to collect feedback from our clients in
order to understand their experience with us and to identify
areas of improvement. We rely heavily on different types of
data to understand how effective our offerings are, and
whether our clients find them engaging and effective.
Some of the data points that we religiously monitor are:
Ÿ NPS for different service offerings.
Ÿ Feedback scores given by clients for their therapists
and/or psychiatrists.
Ÿ Scores on clinical outcome assessments, filled out by
the therapist/psychiatrist, to measure the client's state
and overall well-being.
What advice would you like to give to budding
entrepreneurs and enthusiasts who desire to venture
into the mental health sector?
The journey of building a successful mental health venture
will require a lot of grit and persistence. It is important to
do this only if you truly feel committed to the cause, as this
Dr. Amit Malik
Founder & CEO
Amaha
21
November 2023

will be a journey for the long-term, with a lot of speed
bumps along the way.
The mental health space is evolving, the client and their
caregivers are evolving, and sometimes, even science is
evolving. Stay attuned to what's happening in the world and
actively explore if there is better technology, better therapy,
better solutions, and better company out there - and see
what you can learn from their own experiences.
How do you envision scaling your organisation's
services and operations in 2024 and beyond?
We are encouraged by the recent round of investments into
the organisation. The primary aim of the next year is to
reach out to more people across the country, and to be able
more effectively to cater to people with severe mental
health conditions.
The goal for the team is to focus on expanding the breadth
and depth of our services.
We are keen on opening up more centres so that people in
different parts of the country can meet with a therapist and
psychiatrist in person.
We also want to expand our clinical team - not just in terms
of volume of professionals, but also in terms of the kinds of
specialisations that our team can offer.
Organisational:
"Amaha's commitment to providing top-notch
mental health care has been evident in their
thoughtful approach to every case. They have a
deep understanding of the unique challenges that
our employees face and provide tailored solutions
that address those effectively."
- GODREJ
"We see Amaha's EWP as an important
investment for supporting employee wellness and
are delighted with the level of engagement we are
seeing.”
- ACKO
Client:
“It was great to have someone who can
understand what you are going through. My
therapist offered the best experience.”
“These counselling sessions have been incredibly
helpful in my journey towards overcoming my
mental health concerns. I feel motivated to
continue learning and working on myself.”
Reviews Reflecting
Amaha's Mental Health
Commitment
22

In a world where mental health often takes a back seat,
finding an organization that not only acknowledges its
critical importance but also excels in providing holistic
support can be a game-changer. Among the gems in the
mental health landscape, BetterLYF emerges as the
epitome of empathy and understanding.
The wellness platform offered by BetterLYF serves as a
guiding light for individuals navigating the complexities of
stress and anxiety within the intricate fabric of their
personal and professional lives. In a tech-driven world
where many platforms depend on AI support, BetterLYF
prioritizes personal connections. They believe that urging
people to share their life challenges with a bot would be a
disservice.
Varun Handa, as the Director and Co-founder of
BetterLYF, is instrumental in managing and growing the
organization. He is actively engaged in overseeing the day-
to-day operations and driving the organization's growth.
Our interview with Varun reveals their distinctive approach,
highlighting how they stand out and make a real impact on
mental health journeys.
Kindly tell us the source of inspiration? What led you to
venturing into the mental health sector?
Me & Vikram met at ISB in 2011 and have been sharing our
success and struggles ever since. In 2015, while we were
sharing our personal and professional challenges, a
realization dawned upon Vikram - there is almost negligible
access to professional help beyond friends & family when
in need. Motivated by this insight, we both embarked on a
journey to delve deeper into the challenges surrounding
mental health. Our exploration led us to engage with
psychologists in the National Capital Region (NCR), where
we uncovered a pervasive issue – the combination of
limited awareness and persistent stigma hindered
individuals in their quest to connect with high-quality
therapists.
At Be erLYF, we firmly
reject a one-size-fits-all
approach, recognizing the
unique and diverse needs
of individuals seeking
support.
Varun Handa,
Director &
Co-Founder
be erlyf.com
24

Vikram took the helm and, in 2016 established BetterLYF.
The primary objective was to contribute to the creation of a
happier and healthier world by dismantling the societal
taboo surrounding mental wellness. BetterLYF aimed to
achieve this through innovative online therapy and
counseling services, thereby providing accessible and
stigma-free mental health support.
company?
From the outset, our mission has been crystal clear.
Understanding the formidable challenge individuals face in
committing to therapy, we acknowledged that a subpar
experience could deter them from seeking help again. Thus,
our primary goal has been to establish a robust foundation,
and to achieve this, we invested significant time and effort
in the meticulous training, support, and supervision of our
therapists.
At BetterLYF, we recognized the importance of curating the
right team, fostering a conducive environment, investing in
L&D, and implementing robust processes to consistently
deliver confidential, high-quality therapy.
Brief us about the company and shed some light on its
patients.
Initially, our focus primarily centered on catering to the
needs of individuals aged 18 to 45 who sought assistance.
Through these interactions, we discovered that personal
challenges were permeating into professional spheres,
impacting various aspects of life.
As the landscape of mental health services evolved,
particularly with increased adoption within organizations,
therapy became more accessible and gradually shed its
stigma. Corporate engagement initially began with requests
for webinars and workshops, eventually maturing into the
integration of Employee Assistance Programs (EAPs) as
corporations recognized their potential to foster employee
well-being. The onset of the COVID-19 pandemic marked a
pivotal moment, with corporations throughout India turning
to BetterLYF for comprehensive support.
Today, BetterLYF stands as a testament to its expertise,
boasting a track record of over three lakh individual therapy
sessions and the successful implementation of Employee
Assistance Programs in more than 100 companies. Notably,
BetterLYF has earned the distinction of being the most
highly rated platform on social media in the country,
garnering over 300 responses and affirming its impact on
the mental wellness landscape.
At BetterLYF, we recognized the imperative to establish
diverse touch-points for our clients, facilitating the
initiation of their mental wellness journey from a space of
comfort. Our approach revolves around three pivotal
aspects: assessment, awareness, and support.
Our commitment to creating awareness is evident in the
production of high-quality educational content,
disseminated through social media channels and our
website. Uniquely, all our content, including articles
address not only prevalent issues but also emerging
concerns, is meticulously crafted in-house.
25
November 2023

For those seeking personalized assistance, BetterLYF
provides free consultations. This service is particularly
crucial in the Indian context, serving as a vital support tool
for new clients navigating the landscape of therapy.
treatment?
At BetterLYF, we ﬁrmly reject a one-size-ﬁts-all approach,
recognizing the unique and diverse needs of individuals
seeking support. We believe in continual growth, where the
educational expertise and experiences of our counselors are
not only valued individually but also shared collectively for
mutual enrichment.
Our counselors are adept in employing a range of
therapeutic modalities, including Cognitive-Behavioral
Therapy (CBT), Dialectical Behavior Therapy (DBT),
Solution-Focused Brief Therapy (SFBT), mindfulness
techniques, psychodynamic therapy, humanistic therapies,
Clinical
18.69%
Grief
1.31%
LGBTQ
0.55%
Lifestyle
issues
2.57%
Relationship
counseling
33.22%
Self
Improvement
35.46%
Suicidal
Concern
0.27%
Trauma
3.66%
Women
Centric
Challenges
1.26%
Work
3.01%
Percentage
Distributionof
Counseling
Topics
01 0
2
03
04
05
06
07
08
09
1
0
26

03
02
01
0
4
05
Do not
know
15%
Get a
perspective
29%
Immediate
relief
14%
Long term
relief
32%
Someone
to talk to
10%
Therapy
Expectation
family systems, narrative therapy, and more. These diverse
techniques and skills, utilized either individually or in
combination by our experts, are tailored to the specific
needs of each client.
What endeavors is the company currently pursuing to
Inspired by the success of leading physical wellness
initiatives, we dedicated our time and resources to create a
community-based program focused on imparting skills and
tools for cultivating happiness and maintaining grounded in
life. Our aim was to offer therapeutic interventions without
attaching the formal label of counseling.
Introducing our latest offering, the 14-day Happiness
Program. This self-reflective, evidence-based program is
designed to catalyze a shift in perspective regarding the
concept of happiness.
What advice would you like to give to the budding
We advocate for young therapists and organizations to
actively seek professional support, such as supervision and
reviews. Continuous investment in learning is paramount to
ensure competence and efficacy in addressing the noble
cause of mental wellness that we have collectively
embarked upon. By fostering a commitment to ongoing
education and seeking guidance, we can collectively elevate
the standards of mental health care in India.
How do you envision scaling your organization's
Recognizing the significant role that culture and religion
play in therapy interventions in India, we strive to offer
more tailored and culturally sensitive assistance. To fortify
our capabilities, we are in the process of expanding our
supervisory and Learning & Development (L&D) team.
This expansion is geared towards providing essential
support not only to our existing team but also to the influx
of young therapists entering the mainstream. By bolstering
our resources in this manner, we aim to ensure a robust
foundation for our mission and further enrich the quality of
support we provide to our users.
Demographic
Representation
Female
Male
Other
62%
37%
1%
What are some of the testimonials or recognition that
accurately highlight your organization's position in the
market?
Corporate Testimonials:
https://www.betterlyf.com/corporate-wellness
B2C Testimonials:
https://g.page/r/CcKHHyxA7KcUEB0/review
27
November 2023

As the landscape of mental health care unfolds, the assessment
of mental health providers assumes a pivotal role,
necessitating an intimate exploration of the metrics that
underpin success. In this era of heightened mental health awareness,
the world is progressively attuned to the critical importance of mental
well-being. The scrutiny of professionals guiding individuals through
their mental health journey becomes increasingly imperative.
The demand for comprehensive assessments goes beyond conventional
measures, with success extending beyond the reduction of symptoms.
This urges us to scrutinize patient satisfaction, adherence to treatment
plans, and the overall well-being of those under the care of mental
health providers. Striking a balance between quantitative and
qualitative metrics becomes crucial. While standardized assessments
provide objective data points, patient narratives and testimonials offer
subjective insights that enrich the evaluation process.
Let's embark on an exploration, uncovering diverse metrics and
innovative methods to understand success in mental health care!
Understanding the Scope of Mental Health Evaluation
Effective mental health care extends beyond the traditional metrics of
treatment outcomes. While tangible improvements in symptoms are
essential, a comprehensive evaluation must also consider factors such
as patient satisfaction, adherence to treatment plans, and the overall
well-being of individuals under the care of mental health providers.
Holistic assessments ensure a nuanced understanding of success,
moving beyond a narrow focus on symptom reduction.
Quantitative and Qualitative Metrics
Quantitative metrics, such as standardized assessments and symptom
monitoring, offer objective data points for evaluating mental health
Measuring Success
Evaluatingthe
Effectiveness
MentalHealth
Providers
of
28

29
November 2023

providers. These measures provide a quantitative glimpse
into treatment efficacy, allowing for comparisons and
benchmarking. However, the quantitative aspect alone may
not capture the intricacies of the therapeutic relationship
and patients' subjective experiences.
Qualitative metrics, including patient narratives,
testimonials, and qualitative research, provide a more
nuanced perspective on the effectiveness of mental health
providers. Understanding the impact of therapy on patients'
lives beyond statistical measures contributes to a
comprehensive evaluation. Striking a balance between
quantitative and qualitative metrics is imperative for a
holistic understanding of success.
Patient-Centered Outcomes
At the core of evaluating mental health providers is patient-
centered outcomes. Success in mental health care should
align with the goals and preferences of the individuals
seeking treatment. Providers prioritizing shared decision-
making and collaborating with patients to establish realistic
and personalized treatment goals contribute to positive
patient-centered outcomes.
Challenges in Evaluation
Evaluating mental health providers is not without its
challenges. The subjective nature of mental health
experiences, the variability in individual responses to
treatment, and external factors influencing mental health
outcomes contribute to the complexity of assessment.
Moreover, the stigma surrounding mental health may lead
to underreporting or misrepresentation of progress,
impacting the accuracy of evaluations.
Innovations in Measurement
Advancements in technology offer innovative tools for
evaluating mental health providers. Digital platforms and
applications can facilitate real-time monitoring of
symptoms, treatment adherence, and overall well-being.
Machine learning algorithms can analyze large datasets to
identify patterns indicative of treatment success,
contributing to more data-driven evaluations. Integrating
technology into assessment methods holds promise for
enhancing the precision and timeliness of evaluations.
Professional Development and Continuous
Improvement
A practical evaluation system is incomplete without
focusing on professional development and continuous
improvement. Mental health providers committed to
ongoing learning, staying abreast of emerging research, and
engaging in supervision and peer collaboration contribute to
a culture of excellence. Regular feedback loops and self-
assessment mechanisms empower providers to refine their
approaches, ultimately enhancing the quality of care
provided.
The Role of Cultural Competency
Cultural competency plays a pivotal role in evaluating
mental health providers. Success in mental health care is
inseparable from understanding and addressing patients'
cultural nuances and diverse backgrounds. Providers who
demonstrate cultural competency exhibit an enhanced
ability to establish rapport, trust, and effective
communication, fostering positive treatment outcomes.
The Importance of Collaboration
Interdisciplinary collaboration is instrumental in the
comprehensive evaluation of mental health providers.
Collaborative efforts between mental health professionals,
primary care physicians, and other healthcare stakeholders
contribute to a holistic understanding of an individual's
well-being. Shared insights and information facilitate a
more integrated and practical approach to mental health
care.
Conclusion
Effectively evaluating mental health providers is a dynamic
process that requires a nuanced understanding of success.
The interplay between quantitative and qualitative metrics,
a focus on patient-centered outcomes, and the integration of
innovative measurement tools contribute to a
comprehensive evaluation framework. Navigating the
challenges inherent in mental health assessment requires a
commitment to cultural competency, continuous
improvement, and interdisciplinary collaboration. As we
strive for excellence in mental health care, the ongoing
refinement of evaluation methods ensures that providers can
meet the evolving needs of individuals seeking support for
their mental well-being.
30

MINES &
Associates Emerging Frontiers in
Behavioral-based Health
Services
In the ever-evolving global landscape, business
psychology and behavioral health services are emerged
as a powerful force for positive change. With a focus
on behavioral health services, MINES & Associates is
working towards providing business results with peace of
mind. It is a leading international psychology firm offering
unparalleled expertise in the area of business programs and
employee psychology.
Keeping all these things, we at Insights Care interviewed
the Mines team to know more about the advanced
technological advancements in mental health.
Below are the highlights of the interview:
Kindly tell us the source of inspiration? What led you to
venturing into the mental health sector?
Our founder's source of inspiration was growing up in a
rural area of Nebraska in the 1950's and 60's where mental
health services were functionally non-existent. He came
from an extended family where alcoholism, depression,
anxiety, domestic violence, and other life stressors went
untreated. He studied psychology in college and graduate
school with the intention of helping those who suffered. His
core belief was "leaving the planet a little better than he
found it." This translated into being a founding professor of
counselling psychology at the University of Denver, and
founding MINES three months later. Suffering and the end
of suffering was a further value.
company?
The "starfish story" is a story about a little girl who is
saving as many starfish as she can by throwing them in one
at a time. A man walks by her and tells her that she is not
going to be able to save all of the starfish and she pulls one
up and says, I am making a difference for this one. This
story illustrates the core values of our firm, "It made a
difference to that one." MINES is cantered around serving
our fellow beings mindfully and with great loving-kindness
through the application of psychology. These values guide
our service and are deeply rooted in compassionate action,
inclusion, and doing our best for each client.
We find inspiration to make a difference in the lives of
others, one person at a time. We believe that even if
someone reaches out to us and isn't our client, it is our duty
to assist them in finding community-based services. This
commitment extends beyond our immediate scope,
reflecting our belief in the power of kindness and support
for all.
Moreover, our service is built on the fundamental value that
our interventions are grounded in evidence-based practice.
We recognize the importance of employing well-researched
and proven methodologies to ensure the highest level of
effectiveness and quality in the care we provide.
By embracing these core values inspired by the starfish
story, we strive to create a positive impact on the lives of
those we serve. We remain dedicated to upholding our
values of compassionate action, inclusion, and evidence-
based practice, as we believe in the transformative power of
psychology to improve the well-being of individuals and
communities.
MINES offers a wide range of services to support clients in
achieving and maintaining optimal health and well-being.
We work with organizations to serve their employees and
families, addressing various psychological needs. Our
32

services encompass assessment, treatment, and resource-
finding for a wide range of mental health challenges, all
supported by evidence-based interventions.
We provide human contact through our telephonic intake
staff, and for those who prefer a digital access point, we
also offer digital intake services. MINES consists of a
Health Psychology Division, delivering international
Employee Assistance Programs (EAP), managed mental
health care utilization review and case management, a
national PPO network, onsite/virtual mental health clinics,
critical incident stress services, and specialty networks
tailored to first responders, BIPOC, and LGBTQ+
populations. We also provide 24/7 crisis services and a
variety of customized programs.
Additionally, our EAP includes wellness coaching,
parenting coaching, lactation coaching, peer support
We find inspiration to
make a difference in the lives of
others, one person at a time.
We believe that even if someone
reaches out to us and isn't our
client, it is our duty to assist them
in finding community-based
services.
33
November 2023

34

Openminds is commi ed to
delivering excellent, recovery-
focused care across a broad range
of mental health services, o en
surpassing interna onal best
prac ces.
Dr. Shankar Srinivas
Kuchibatla
Medical Director,
Founder/CEO
OPENMINDS Psychiatry,
Counseling and
Neuroscience Centre.
36

Bridging the Gap for a Healthier Community
n today's fast-paced world, people are encountering
Ivarious challenges that can significantly impact their
mental and physical well-being. Holistic wellness
programs and embracing active lifestyles have emerged as
essential ways to reduce the risk of chronic diseases and
improve overall mental health. Studies have demonstrated
that these wellness initiatives can lead to an 18% reduction
in stress levels, ultimately resulting in happier and healthier
lives.
Dr. Shankar Srinivas Kuchibatla, a visionary in the field
of healthcare, recognized the pressing need to address the
growing health concerns in our society. With a profound
understanding of the significance of a holistic approach to
well-being, he founded OPENMINDS Psychiatry. This
center serves as a beacon of hope and support for the
community, offering a range of services that bridge the gap
between traditional and modern healthcare practices.
Below are the highlights of the interview:
Kindly tell us the source of inspiration. What led you to
venture into the mental health sector?
My source of inspiration is driven by my commitment to
providing comprehensive care for clients with mental health
difficulties. I firmly believe in the Biopsychosocial model,
aiming to support individuals on their journey to recovery.
This vision led to the establishment of OPENMINDS. As a
former Medical Director, I recognized the significance of a
holistic approach, integrating psychology, psychiatry, and
lifestyle changes in treatment. Our team focuses on
education, treatment, medication management, and support
groups, catering to people of all ages, from children to the
elderly. Our ultimate goal is to promote well-being and
mental health for all in need.
Brief us about the company and shed some light on its
patients.
Openminds Center in Dubai is a leading Psychiatry,
Counseling, and Neuroscience facility catering to
individuals of all ages, from children and adolescents to
adults and senior citizens. Our highly qualified team is
dedicated to delivering patient-oriented, high-quality mental
health services, empowering individuals to achieve their
highest potential and lead fulfilling lives. Community
service is our pride, and we strive to provide the best
possible care to our valued patients.
Our focus is on ensuring every client embarks on a safe,
secure, and committed journey throughout their treatment.
The operations department handles lead/client coordination,
scheduling appointments for new clients, while our
courteous front desk and reception staff warmly greet and
assist visitors meeting the clinical team. Client feedback is
essential to us, as we continuously improve our processes
and enhance communication across departments, fostering a
collaborative approach.
To streamline medication access and save our clients' time
and resources, we offer controlled medications prescribed
by our psychiatrists through OPENMINDS Pharmacy,
situated within our center. Additionally, we provide direct
billing services for most major insurance companies in the
UAE, covering consultations, therapies, and pharmacy
services.
OPENMINDS Center is duly licensed by KHDA
Knowledge Human Development Authority and extends
workshops and courses to professionals in nurseries,
schools, and therapists, supporting their continuous
professional development requirements.
Best Mental Health Service Providers in 2023
37
November 2023

To promote a supportive environment for recovery, our
psychologists facilitate free-of-cost self-help/support
groups. These groups offer a safe space for individuals
seeking assistance in their journey towards healing.
We actively participate in the DHA-Dubai Health Authority
private internship Program for medical interns and offer a
Psychology internship Program for undergraduate
psychology students, fostering the growth of future mental
health professionals.
Dr. Shankar Srinivas Kuchibatla, our esteemed Medical
Director and Founder/CEO, leads the team at
OPENMINDS Psychiatry Counseling and Neuroscience
Centre.
Clients find convenience in continuing their follow-up
appointments and counseling sessions with our attentive
customer service staff.
In order to provide a multidisciplinary approach, we have
initiated dedicated Neurological consultations and offer
nursing support, including services like blood sampling,
ECG, EEG, and vital check-ups.
As we head into 2023, we reaffirm our commitment to
being the best mental health service provider, continuing to
serve our community with excellence and compassion.
Can you elaborate upon the core values on which the
company?
Openminds is founded on core values, encompassing
excellent mental health care for our service users, a strong
focus on recovery, and a commitment to education, training,
and cost-effectiveness in our services. Our mission is to be
a premier mental health service provider in Dubai,
recognized for delivering high-quality, recovery-oriented
care across a comprehensive range of mental health
services. We aspire to excel in all aspects of our offerings
while leading in specialized areas. Our dedication to
quality, education, training, and cost-effectiveness sets us
apart, and we aim to surpass international best practices in
delivering exceptional mental health care.
Openminds Center is committed to meeting the
psychological and emotional needs of patients through a
comprehensive array of mental health services. With a
patient-oriented approach, our highly qualified
professionals are dedicated to serving the community's best
interests. Our mission is to empower individuals and foster
self-determination by equipping them with innovative
strategies that lead to positive and healthy outcomes.
Through seminars, training, therapeutic groups, and
individual, couples, and family counseling, we strive to
raise awareness of the needs of at-risk residents within the
community. Our services are tailored to enhance self-
esteem, self-respect, and respect for others, promoting
overall well-being and improving the quality of life.
Openminds is committed to delivering excellent, recovery-
focused care across a broad range of mental health services,
often surpassing international best practices. Our future
plans include the development of a dedicated child
psychiatry and psychology service using a multidisciplinary
team (MDT) approach, as well as a neurology service to
complement and support our neuroscience offerings.
Additionally, we will continue our awareness programs in
collaboration with various organizations, schools, and
universities to spread mental health awareness far and wide.
What role does compassion play when serving patients
who are experiencing intense emotional or psychological
conflicts such as anxiety, depression, or going through
difficult life situations such as death of a loved one, or
divorce? How is it related to the treatment?
The stigma surrounding mental illness, coupled with limited
awareness and access to professional help, results in only
10-12% of sufferers seeking assistance. A study in various
cities revealed mixed opinions, with some still holding
stigmatic views, describing individuals with mental health
conditions as "retarded," "lazy," or "crazy." This highlights
the interconnected yet separate issues of stigma and
awareness.
Addressing these challenges in parallel is crucial to combat
the burden of mental illness. As long as apprehension and
resistance towards mental health persist, individuals may
hesitate to seek support for fear of being judged or labeled.
Creating a more understanding and accepting environment
is essential to encourage those with mental health concerns
to access the help they need.
treatment?
Psychology delves into the study of mental processes,
behavior, and the intricate relationship between the two.
Mental processes encompass learning, motivation,
reasoning, emotions, and more, allowing us to understand
how humans think, feel, learn, interact, and perceive
themselves and their environment.
38

Clinical psychologists possess specialized training to assist
individuals of various ages facing behavioral, emotional, or
psychological distress that hampers their daily functioning
and well-being. Their primary objective is to reduce
distress, promote psychological well-being, minimize
exclusion and inequalities, and empower service users to
engage in meaningful relationships, valued work, and
leisure activities. Clinical psychologists work with
individuals, couples, families, groups, organizations, and
communities.
Through thorough observation, interviews, and
assessments, clinical psychologists identify existing or
potential emotional, mental, or behavioral disorders in their
clients' lives. Together with the clients, they develop
tailored treatment plans based on their needs. Regularly
monitoring the progress, psychologists ensure that the
course of action aligns with the clients' requirements and
make necessary adjustments as needed.
Their roles encompass identifying psychological issues,
diagnosing disorders, creating and implementing treatment
plans, conducting research, helping clients define goals,
monitoring progress, and providing guidance and support to
achieve personal, social, educational, and vocational
development and adjustment. Additionally, they may
engage in teaching classes and educational initiatives to
further disseminate knowledge and understanding in the
field of psychology.
What endeavors is the company currently pursuing to
Ÿ Blood markers etc.
Ÿ AI Integration
Ÿ Psychometric assessments
Ÿ Neurology and related services
Ÿ TeleHealth
Ÿ Home Healthcare
Ÿ Education and Training
Ÿ Self Help and Support groups
What advice would you like to give to budding
For anyone considering a business in the mental health
sector, comprehensive industry research is vital.
Understanding different mental illnesses, available
treatments, and current trends and challenges is crucial.
Building a strong network is essential, as collaboration with
professionals like psychiatrists, psychologists, therapists,
and social workers is necessary to address the complexities
of mental health. Ethics and empathy should be at the
forefront of all operations, prioritizing clients' mental and
emotional well-being over profits. A unique value
proposition, be it a specialized service, unique product, or
specific target audience, will set the business apart from
competitors.
How do you envision scaling your organization's
To enhance the scalability of a psychiatry and child
intervention center's services and operations in 2023 and
beyond, various strategic measures have been adopted. This
includes augmenting the team by recruiting additional
mental health professionals and administrative staff to meet
the surging demand for services. The center boasts
clinicians specializing in various subfields of psychiatry,
psychology, and therapies for children.
Leveraging technology is a priority, with the center
incorporating telehealth services, mobile apps, and online
therapy sessions to ensure accessible and convenient mental
health support. Collaborations with other mental health
organizations, schools, hospitals, and community centers
further enhance the provision of comprehensive services.
New programs specifically targeting certain mental health
issues or client groups have been developed, while recent
initiatives like HOME HEALTH SERVICES extend the
center's geographic reach for specialized care. Regular
evaluations and optimizations are carried out to identify
areas for improvement and enhance operational efficiency.
By implementing these initiatives, OPENMINDS
CENTER, a psychiatry and child intervention facility, is
poised to successfully expand its services and operations
throughout 2023 and beyond.
What are some of the testimonials or recognition that
accurately highlight your organization's position in the
market?
Awards: MEA Business
Award (PFA) MEA
Global Health &
Pharma Mental Health
Awards 2023. Covid-19
Healthcare Excellence
Award – WMC (PFA)
Emerging Healthcare
Brand – Elets Global
Healthcare Summit &
Awards (PFA) Google
Reviews (PFA).
39
November 2023

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