Hossam Hussein is a senior management and operations professional with over 15 years of experience in hotels, facilities management, security services, and construction in the UAE. He has expertise in increasing profitability through quality control and customer satisfaction. His strengths include sales, marketing, financing, and business development. Currently he works as an HR manager and freelance consultant.
1. HOSSAM HUSSEIN
U.A.E
hrmanageruae@about.me hossam.hussein71@gmail.com 055-9011878
SENIOR MANAGEMENT-OPERATION – GENERAL MANAGER
Increasing Profitability By maitining Qaulity &Customers Satisfaction
Facility Management – Security services –Costruction –Hotels Management
SUMMARY OF QUALIFICATIONS
EXPERTIES
Motivated Operation , Management hotel industry
.Experienced in the following Negotiating Skills
Sales Marketing , Risk Management & Inventory Control
Financing Cost Analysis, Reduction & Control Growth
Sales ,increasing occupancy Management & Business Development
Innovating source of sales operation by decreasing the cost
Product Development & Rollout
and providing the best quality
Quality & Continuous Improvement
Control monitor the outlets and keeping the Policy and
hygiene as the first place Investor, Analyst & Board Relations
Control and monitor all staff Executive Advisory & Decision Support
Seasoned executive and company -focused leader with high- Visionary, Strategy, Execution &
end result, business development and HR experience HRO HR Leadership P/L & Performance
manager, Improvement
SR Operation – Branch – Area Manager including working Mergers, Acquisitions & Divestitures
both as an individual contributor and with leading direct Startup, Turnaround, Change
reports and cross-functional teams. Of operation Proven track
Capitalization Strategies
record in exceeding human resources management,
Due Diligence, Deal Structuring &
significantly increasing operation, result, employees share,
revenue and profitability. Strong leadership, presentation and Negotiations Financial & Legal Transactions
communication skills. Purchasing & Negotiating Skills
Over 15 years experience with in UAE O&G, Construction Risk Management & Inventory Control
, Hotels franchise , management contracts by leading hotels Cost Analysis, Reduction & Control Growth
in world Industry of HR , Labor law ( VISA ,processing Management & Business Development
,.Policy Performance management Product Development & Rollout
Quality & Continuous Improvement
+5 Years in hotels development , tourism industry Investor
management professional
Done 3 deals on Management hotels in
Expertise as General Manager capacities as –Admin –
Egypt , UAE , by International operations
Finance- budget – communication customer services –
clients –contracts , Legal , Contracts , Suppliers , Contracting
Best Practice Ensured Managers And Staff Receive drafting, analysis
Labor law contracts, UAE legal system
Industry
• Hotels development ,tourism
AREAS OF EXPERTISE
Management – SR Management -Operation
Tendering , Costing ,pressing Controlling cost and decreasing the cost
Contracts , suppliers Innovate new solution to attract customers
Contractors experience Monitor all sales points ,finance, stores , F&b
Full expertise with UAE system and regulations Managed the Team , and staff
Full experienced Admin , processing with Control employment
requirement from C.D , Municipality , P.W.D Main tine customer satisfaction
,Police Business Development Product Development &
Cost Analysis, Reduction & Control Growth Rollout
Management Increasing occupancy
2. Providing the best competitive rate Board Relations Executive Advisory & Decision
Monitor sales and developed connection with Support
Tourist company for hotels sales
Quality & Continuous Improvement Investor,
HR & operation Management
HR Start Up , Recruitment Cycle R2R,Manpower Planning
J.D Drafting ,Implementation Strategic Planning &O.D Manager
Policy writer , HR documents review Growth management
Visionary strategy Professional Operation Manager
Consistently meet goals
Management ,Administration Operation Manager Consistently meet goals
Support Management, Corporate Communication
Management SR Management
Excellent Team Builder And Consultant On Personnel Issues & Organizational Development
Labor law, government relation , management processing
Operation. Monitoring The whole group assigned as Operation Manager
Monitor All Required Vacant Positions, ,
Maintained Employees Record, Updated
Multi Level Reporting To: Management Committee, Owner.
Hotel – Resorts – Business Club
Area Manager and VP For UAE – TU.S.L.
Submit the first Project for ADH government to promote the emirates as Tourist destinations
Ability to manager and promote project as Tourist destination
Plan , organize ,monitor event open are functions to promote the destination
Coordination with hotels , tourist , Travel agency to attract customers
P.R with News , Media , social Media for increasing sales
Organize Live shows ,and different event to attract Shopper’s buyers in order to create stability and create regular customer
Security and surveillance plan and monitor the Projects during hours
Execute Management Deal in UAE And Egypt By MERIDIAN HOTEL ( HEAD OFFICE )
Experience as Consultant in Hotels industry
Network professional with industry . and through middle east
EDUCATION
SR leadership & Development management UK ILM 2012
Six Sigma B.O.A U.A.E 2012
M.B.A. HR Development & Management -USA - 2010
H.R.C.I Certified studies ( 2 Scores credits) - ORG-PROGRAM-50036- 2009
C.P.R.W-C.E.I.P ( Certified Professional Resume writer , Certified Employment Interview Professional) Pend
Obtained Law Degree in the year 1986 ,Diploma Arbitration 2010
PROFESSIONAL EXPERIENCE
K.G.C Group – hospitality/management / T.S 2004 – 2012 –NOW
EX. Manager – HR MANAGER VP Operation hotel management consultant –Freelancer Consultant
AGILITY – Facility Management -O&G Contract Position Contracts -Area Manager - Catering Division under
the company –HR Consultation
- Area Manager Catering Company Catering for more than 500 staff
K.T.W.S April 2002 — November 2004
HR -Admin Asst General Manager
Operation of HR department, staff, evaluate contracts, Performance, reporting
Manpower Supply
HR Admin Recruitment SR officer, and in charge of public relation
3. T.U.S.L UK –U.A.E (Tourism –Hotel development & Management) Jan 1992 — January 2002
Area Manager –HR MANAGER UAE Branch - & VP Hotel – Resorts – Business Club
Develop and drafting plan for hotel management
Provide project for Abu-Dhabi as T destination
Managed 4 start hotels in UAE, VIP Business Club ADH/ Moonlight in Dubai
Area Manager and VP For UAE – TU.S.L.
Ability to manager and promote project as Tourist destination
Plan , organize ,monitor event open are functions to promote the destination
Coordination with hotels , tourist , Travel agency to attract customers
P.R with News , Media , social Media for increasing sales
Organize Live shows ,and different event to attract Shopper’s buyers in order to create stability and create regular customer
Security and surveillance plan and monitor the Projects during hours
Monitor and supervise all the department ,finance, F&B , out ;lets
Maintained connections with operators, tourism companies, and agencies to market the hotels
Creates week end destination
Providing the best services in industry for customer from inboard , to check out
Supervise T& D for staff
Currently Com rep for talent promotion