1. DharmeshH. Mehta
Flat No. 312, D wing, Raj Legacy, LBS Marg,
Vikhroli- West, Mumbai -400083
DOB:18TH
Feb1974
dhmehta140@yahoo.com
+91- 9930475858
Profile - BE, MBA with Six Sigma Black Belt, having 20 years of experience in Business Operations, Strategy,
Marketing, Commercials, Engineering, Market research, Research & Development, Team management, Project
Management & Technology Transfer, with various Industry Sectors.
SNAPSHOT
Exposure Business Operations, Strategy, Supply Chain, Project Management,
Systems.
Sectors Worked For Engineering, Gems & Jewellery, Retail, Pharma & Real Estate.
Locations worked India, Israel, Hong Kong, China.
AREAS OF EXPERTISE
OPERATIONS
MANAGEMENT
BUSINESS ANALYSIS &
STRATEGIC PLANNING
PROJECT MANAGEMENT
MARKET RESEARCH
BUSINESS
DEVELOPMENT
RELATIONSHIP
MANAGEMENT
ENGINEERING &
TECHNOLOGY
TRANSFER
RESEARCH &
DEVELOPMENT
PROFIT GENERATION
CUSTOMER CENTRIC
PROCESS DESIGNING
TEAM MANAGEMENT
COST OPTIMIZATION
SIX SIGMA INITIATIVES
PROFILE SUMMARY / ACHIVEMENTS
Enterprising leader with a solid record of contributions that streamlined
operations, invigorated businesses & enhanced business profits by
innovations, establishing strong cost controls & continuous improvements in
business Operations.
Successfully contributed to several Reengineering, innovation & technology
transfer projects as a team member & leader which involved complex
engineering and Project management, for business growth.
Credited with few patents for innovation on products and processes of
precious luxury segments. Process improvement initiatives contributed to
QCD (Quality, Costs and Timely Delivery / Productivity). New Product range
introduction resulting in to competitive edge in markets.
Credited with setting up, maintaining & managing manufacturing plants,
commercial offices & retail Chain stores and Logistics Parks.
Credited with Strategising & implementing Market Research, Product Plan &
Pricing module which is key to focused Product Development, Product Pricing
and effective marketing.
Handled around 1000 Staff & workmen with tight delivery targets. Managed
Suggestion scheme and quality Circles for staff and workers for continuous
improvement on Skill, workable innovations, problem solving & building
team spirit.
Demonstrated abilities of timely initiating & implementing new approaches
in Business & Supply Chain Management as per customer needs or as market
dynamics.
Keen customer centric approach with skills in addressing client priorities &
resolving escalations within programs, thereby attaining high business &
compliance score.
Managed a joint venture at Israel as Management representative for joint
venture for manufacturing and marketing of precious lifestyle products
across globe.
Managed an Overseas Venture at Hong Kong / China for Retail & for
distribution and retailing precious lifestyle products. Credited with increase in
store count by50% and salesrevenue by60% throughvariousbusinessinitiatives.
Directed cross-functional teams using interactive & motivational leadership;
acknowledged for mentoring leaders with an equal desire to win.
2. CAREER TIMELINE
Labdhi Pharma
July 1996 - June 2000 June 2001 - Aug 2007. Aug 2007 - Nov 2010. Dec 2010 - Nov 2014. Dec 2014 - Dec 2015
Junior Manager:
Management Services
DGM:
Products, Processes, MR
DGM:
EA TO CMD, Projects
VP:
International Business
AVP:
Business Operations
PROFESSIONAL PROFILE (From Recent to Previous)
Samma Ajeewa
Group:
Chemene Bombay
Pvt. Ltd,
(A Real Estate
Major with Several
logistics Park in
and around
Mumbai.)
Period :
Dec 2014 - Current
AVP: Business Operations
Responsible for driving real-estate business profitability; creating strategic plans for
business growth, sales, promotion, Estate maintenance & achieve quarterly /annual
profitability as per business plan.
CoordinatingwithInternational PropertyConsultants (JLL, Cushman & Wakefield, CBRE,
Kinght Frank, PNB Paribas) for regular updates on bulk requirements in to commercial
and Industrial Space and location wise market trends.
Budgeting & control of investment, income and expenses for entire business, logistics
parks as well as corporate office for business plans & profitability as desired.
Managing variousvalue addedservicestoclientslike,inventorymanagement,CCTV,Fire
fighting, Access Control, IT Infrastructure, Security & Gadgets and other plug & play
provisions for ease of operations & additional revenue generations.
Point of contact with Clients for any exchange of information, escalation, payments,
facilities and periodic renewal of agreements.
Responsible for development and maintenance of various infrastructure development
Projects, Periodic project review, Project Scope, Tenders, Inspection, completion
certification, payments to vendors and third party consultants.
Conducting monthly management review meeting with office staff and logistic parks
headsand reviewKPIs,evaluate performance & accordingly plan timely actions ensure
performance as per business plan.
Liasoningwithgovernmentandsemi government agencies, solicitors and advocates for
various legal affairs.
Achievement -Highlights:
Introduced Business Plan for entire operation and periodic review with management,
resulting in to dynamic steering of the business strategy.
Major Infrastructure project was completed 1 month before time and 14 % less costs.
NewSaleschannelsdevelopedbyintroducing plug and play environment to customers,
well perceived by ecommerce customers.
Implementation of customized Logistics software for paperless environment and live
updates on operations.
Labdhi
Pharmaceuticals
(Leading Exporter
of Pharma
Formulations)
Mumbai.
VP: International Business:
Responsible for entire business operation including Marketing, New Business
Opportunities, New Territories, Sales meets and maintenance of existing Client.
Managing business operations including Regulatory affairs, material imports,
manufacturing plant operations, logistics and exports.
Liasoning with government and semi government agencies, WHO GMP Certifications,
DGFT, Third party Audits – SGS etc.
Managing Ahmadabadtablet,CapsulesandSyrup Plant, established controls in costing,
material storage facility, setting, daily targets, and cost reduction implemented in all
areas.
Achieved productivity, plant safety as per set norms, ISO Certification, Enhancing
customer satisfaction, no market failure for product.
3. Period :
Dec 2010 – Nov 2014
Achievement -Highlights:
Introduction of Several new customers from Europe & South America.
Reducedmfgcost of by 13% through value engineering Initiatives & Six sigma projects.
Major Improvement in operational functional and IT systems, Various MIS, EIS and
performance based tracking.
Implementation for Tracking of Order processing cycle, based on priorities defined.
Order processing was also coupled with Order costing module to ascertain Value
addition by end of every Order.
Indian Diamond &
Jewellery
Multinational
Mumbai,
Hong kong, Israel
and China.
Total Period :
Aug 2007 – Nov
2010.
DGM:EA TO CMD, Special Projects
AssistingTopManagementforBusinessProcessExcellence functionsandnewinitiatives.
Undertaking lead role and responsibilities for various tasks and projects from Top
management with best utilization of available resources.
Planningfornewbusinessventures,StatutoryApprovalsandrelatedTechno-Commercial
activities.
Managing overseas joint ventures: Jewellery Retail Chain Stores in Hong Kong and
Special Cut Diamond Polishing Facility at Israel.
Techno-commercial discussions with Consultants, customers.
Planning,BudgetingandForecastingforresourcesincoordinationwithfunctional heads.
Managing variance of actual & budgeted Cost.
EIS/ MIS Reports: Analysis of reports and updates from various functions. To enable
implementation of strategic and operational decision making.
Interfacing & maintaining effective communication with top management to other
functional team, identifying for any critical information across the organization and
provide updates.
Business Development:
Strategizing marketing plan for products & Pricing, reaching out to new customers in
Europe and Middle East.
Meeting Customer with across the table product presentation and order booking.
Resolving Customer queries on technical aspects.
Working our USPs of each products and its pricing in comparison with Customer’s
competition in markets. Effective Communication of same to the Customers.
Achievement -Highlights:
Jewellery Retail chain store at Hong Kong with around 70 local Staff:
Increased Number of Stores from 6 to 9 stores with around 60% increase in sales.
Established a compelling Retail brand strategy - to re-define the store’s identity and
awareness of Local residents and tourists. Implemented new POS ERP system.
Building international shopping experience through identical vibrant color scheme,
jewelleryfixtures,Packaging, Visual Merchandising, interiors and presentation of staff.
Co-branding initiatives with global players like DTC.
Developed interactive E- catalogues for easy selection by customers of store.
Implemented effective stock management, stock replenishment & customer service
systems.
Joint Venture at Israel - Special Cut Diamond & Jewellery Manufacturing
Managed patented “Sportz” cut diamonds for Israel based joint venture, sold to Soccer
clubs,highnetworthindividualsandSpotscompanies. Technologytransferof special cut
polishing to India, with reduction of cost & skill development for Indian workers.
ImplementedSAPbaseddiamondpolishing&cuttingManufacturingto market software
where market dynamics will decide polishing priorities for each department.
Responsible for product development & marketing of jewellery with special cut
diamonds.
Successfully Implemented as Project Head for Machine Invisible Princess Setting –
Embress Setting. a Patented Invisible Setting technology.
4. Tara Ultimo Pvt.
Ltd. Mumbai.
Total Period:
June 2001 - Aug 2007.
Joined as
Process Engineer
(2001-2002)
Promoted to -
Dy. Manager PD
(2002-2004)
Promoted to -
Dy. Gen Manager
Research &
Development
(2004-2007)
DGM: Research & Development, MR
Jewellery Manufacturing & Technology Developments:
Establishing and manage Plant operations with about 1000 workers & staff.
Defining quality standards for various Jewellery Products.
Implementingtechniquestobringefficiencyinoperations&bestutilizationof resources.
Establishingcontrol on gold and diamond loss with continuous improvements on same
at the manufacturing facility with very high value products.
Managing production tasks including planning, control and troubleshooting.
Adopting mechanized manufacturing methods for faster and consistent quality
production.
Developing workforce through training for multitasking and skills.
To oversee HR, maintenance, vendors, materials management, logistics and other
administrative aspects of Business.
To develop supply chain partners / Vendors for existing or new product range or
production processes, which need to be outsourced.
Product Development & Merchandising for Jewellery Business:
Strategizingproductmerchandising&pricingwithclearguidelines of gold content, Gem
(diamond / color stones) content, Labour components, overheads and markups for
bifurcating product portfolio in to 80 + subcategories.
Mentoring creative team for new concepts based on new design ideas or new process
technologies in proportion to approved product plan.
Managing solutionforanynew type of productfor customerrequirement.(Workedwith
top retail stores (Wall mart, Zales, J C Penny, Whitehall) merchandising team for their
innovative PD requirements.)
Managing overall execution of Product plan for seasons– (from Theme to Concepts -
Design – CAD – Models – Samples).
Managing execution update through web based site for easy update for overseas
marketing office and customers through controlled access to them.
Managing insightof “Ultimate Selling Points” to customers / sales team for every piece
of product development.
Presentationof ProductDevelopmenttocustomerswithunique presentation methods.
Initiatingimprovementsforstrike rate fordesigners, customers, designs categories and
sales channels. To analysis the Gap of product for individual customers and build
strategies to reduce the same.
Managing company Brands, collections, patents and trademarks.
Achievement -Highlights:
Skill Development
Introduced various training modules for workmen for combining various process of
manufacturing jewellery. Which resulted in to great improvement in quality and
productivity. Designed Turntable - work benches for implementing thought process.
Convincedmanagementtohave specially-abled(deaf &dumb) women as Inspectors for
Jewellery quality control. They proved to be far superior to normal inspector.
IntroducedQualityCirclesfordailyproblemsolving,implementingworkableinnovations
and building team spirit.
Market Intelligence
Implemented “Collective Market Intelligence”, a market research Software for correct
merchandisingof Jewellerywhichwouldresultintohigherdesignselection(strike rate)
by customers / Top grade retailers / consumers of US, Europe & other global markets.
Implementedmarkettrendsmodule throughstatistical techniques and decide “Product
Plan & Pricing” strategy for business seasons & geographical segments e.g. Christmas,
Valentine’s Day and Mother’s Day for US, UK and Europe. This new initiative resulted
for customers product selection increased by around 40% and hence generated higher
sales revenue.
5. Developed patented manufacturing techniques for Invisible setting of diamonds with
developmentof highvalue diamond jewellery range and hence generated higher sales
revenue.
Workedcloselywithmerchandisingteamof the biggestAmericanretailerfor
developingveryunique productsthroughnew processtechnologies&designthemes.
This new initiativeresultedin customer appreciationandalsoimprovedimage of
companyfor its R&D orientation.The project resulted additional salesrevenue
generationby around15 % immediately.
An Electrical
Engineering Major
with Power,
Elevator and
Motor Divisions.
Period:
July 1996 - June 2000
Junior Manager: Management Services
AssistingTopManagementforBusinessProcessExcellence functionsandnewinitiatives.
Undertaking team role and responsibilities for various tasks and projects from Top
management with best utilization of available resources.
Managing Continuous improvement like Kaizan and Suggestion Scheme across group.
Managing Industrial engineering practices like work-study, time study.
Auditing incentives calculations for workers & Staff.
To manage vendor evaluation for various products and services for tight control on
sourcing cost.
Achievement -Highlights:
Reworked Motor Division Stores layout based on A-B-C Class material, Size of material
and frequency of retrieval. Resulted in to increase in storage space by 34% and easy
retrieval and identification.
Olympus - Schindler lifts - Maintenance Management system. The Software was
implemented Pan India.
Variousassignmentshandledforreductionof paperworkandincreasedcomputerization.
Other
Responsibilities
To develop and execute new business ideas inclusive of its blue print of Project plans, Revenue
models & Business Procedures for the group level initiatives.
To oversee & control HR, maintenance, vendors, materials management, logistics and other
administrative aspects of Business.
Networking latest information / understanding Market dynamics & report management.
Providing inputs for development of new sales channels and demographical segments.
To support for Setting up new manufacturing facility or initiate plant expansion, inclusive of its
process layout, machinery, equipments and training of technical and non-technical HR.
To Participate for HR recruitment plans and HR policies.
To handle any objective oriented assignments and projects given by board of directors.
EDUCATION
Curriculum University / Collage Period
MBA - Marketing S.M. University Year – 2006-07
Bachelor of Engineering
Industrial Engg.
Pune University /
VishwaKarma Institute of Technology
Year –1993 to 1996
Diploma In Engineering
Mechanical Engg.
Board of Tech Education Maharashtra
L & T Institute of Technology
Year –1989 to 1993
Other Professional Course:
Six Sigma – Black Belt accredited by ASCB (Europe) Ltd - U.K.
TRAINING & WORKSHOPS
Workshop on Suggestion Scheme & Continuous improvements in 1999.
Wonders of MS Office in 1999.
Internal Auditors Trainings in 2000.
Responsible for Organising for staff and workmen for New Tools, Processes and techniques in 2003.
Communication Skills and Effective Supervisory Skills in 2003.
Statistical Technique & Use Business Management conducted by Corporate Quality Assurance of ACG world. (2005-06)
Emerging leaders training and development for Key employees in 2009.
Go Baby Go workshop for Key potential business leaders (2009-10)
6. Life Alignments
Aligned to Vipassana Meditation technique. Served as Course Manager for all arrangements for
Vipassana Mega Courses organized by Global Vipassana Foundation.
Married to Deepali, Blessed with Daughter, Rhea.
Father: Mr. Haresh Mehta –Consultant at Larsen & Toubro Ltd.
Mother: Mrs. Ranjan Mehta – Currently Home Maker, Earlier Event Organisor and Comparer.
DharmeshMehta’sProfile
1.BusinessExcellence
2.ProjectManagement
3.OperationalManagement
4.ChangeManagement
4.ChangeManagement
Product&Service
Development
BusinessProcessDevelopment
NewInitiatives(MR)
HRDevelopment(Training)
3.Operational
Management
Systems&Operations
Control
Cost&Resource
Optimization
MIS&Analysis
StrategyBuilding
Functionalalignment
1.BusinessExcellence
BPR&SixSigma
Initiatives.
NewApproachesto
Business.
Implementation&
Maintain
Accountability&
Control
2.ProjectManagement
Planning&Budgeting
ResourceManagement
FinancialControl
StatutoryCompliance