This manual is from THE LEADERSHIP EXCELLENCE SERIES

1. The Leadership Excellence Series
The Leader as a Coach
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2. Universal Principles
Provide clear direction
Foster collaboration
Motivate achievement
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3. The Fundamentals of Coaching
What they are supposed to do
Why they are supposed to do it
How they are supposed to do it
How well they are expected to do it
How well they are doing
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4. A Coach’s Responsibility
Sets high but achievable expectations
Guides team members
Offers support
Gives advice
Provides feedback
Encourages team members
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5. Five Steps to Effective Coaching
 Compare performance with
expectations
 Meet with the team member
 Ask for acknowledgement
 Work toward a solution
 Follow up
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6. Tips for Discussion
Talk with them, not down to them.
Admit when you have made a mistake.
Keep it simple.
Listen.
Keep it short and specific.
Be sincere.
Be timely.
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7. Benefits of Coaching
High morale
Empowerment
Development
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8. Conclusion
Coach by example!
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