1. [PAGE 1 of 5] ERIK JAMES G. ABEJUELA
ERIK JAMES G. ABEJUELA
Building 21, Street 343, Zone 51, Al Gharafa, Doha, State of Qatar
Home Phone No.: (+974) 4481 0323
Mobile Phone No.: (+974) 5074 9515
Email Address: erikabejuela@gmail.com
Skype: erik.abejuela
SUMMARY OF QUALIFICATIONS:
• Has Bachelor’s Degree in Management from one of the best schools in the Philippines with
extensive 3 years experience as a Group Property Administration Officer handling Operation,
Administration and Housekeeping tasks with the Philippines top employer as well as an in-
depth Market Research Experience in a Multi- National Company.
• Pioneered the Mixed Commercial – Residential Projects from construction to operation of SM
Development Corporation; Philippines, largest and most profitable real estate company.
• Strong interpersonal, organizational and multitasking skills with attention to detail.
• Excellent written, verbal and customer service communication skill.
• Proficient with MS Office and SAP Systems.
CAREER OBJECTIVE:
Seeking for a job opportunity in a distinguished company in Qatar in the field of Hospitality
and Housekeeping.
EMPLOYMENT RECORD
Shopping Center Management Corporation – Philippines January 2013 – October 2015
Ligon Solis Meija Florendo and Cruz Law Firm – Philippines June 2012 - August 2012
Convergys – Philippines May 2011 – December 2011
PROFESSIONAL WORK EXPERIENCES
Group Property Administration Officer (July 2013 - October 2015)
SM Supermalls – SM Supermalls is a chain of shopping malls in the
Philippines, with more than 50 malls across the archipelago as well as 6
branches in China. The company has become the Philippines’ retail and mall
giant because of its one stop shopping concept.
CLUSTER 3 BRANCHES HELD
1. SM Jazz Mall - Opened last September 12, 2013, with a total gross
floor area of 21,613.69 sqm. With a leasable area of 14,559.35 and
167 parking slots. Consists of 38 tenants including a Supermarket,
Hardware, Pharmacy, Luxury Buffet, Casual Dining Restaurants and
an Office space.
Overview: Directly reporting to the Assistant Vice President for
Operations and Senior Property Manager. Managed a staff of 2
Operations Officers, an Operations Assistant, a Resident Engineer, a
Security Supervisor, a Maintenance Supervisor and a Housekeeping
Supervisor.

2. [PAGE 2 of 5] ERIK JAMES G. ABEJUELA
2. Strip at Sea - Opened July 25, 2014 with a gross floor area of 1,205
with 20 tenants consisting of a Grocery Store, Convenient Store,
Casual Dining Restaurants and a Travel Agency.
Overview: Directly reporting to the Assistant Vice President for Operations
and Senior Property Manager. Managed a Staff consist of an Operations
Assistant, a Resident Engineer, a Maintenance Supervisor and a
Housekeeping Supervisor.
3. SM Strip at Shell – Opening on December 2015 with a gross leasable
floor area of 3,854.76 sqm and 150 parking slots.
Overview: Directly reporting to the Assistant Vice President and Senior
Property Manager regarding the status and progress report of opening
projects such as Construction, Occupancy, Manpower, Housekeeping and
fixed assets and Supplies.
Main responsibility is to liaise and coordinate issues and concerns of the
Construction, Leasing, Engineering and Design Teams ensuring the target
opening of the property is met.
4. SM Green Mall – Opening on January 2015 with gross floor area of
3,264.74 sqm, 28 parking slot. Anchor tenants is a supermarket and
food tenants. It would be the first SM Mall to operate 24 hours.
Overview: Directly reporting to the Assistant Vice President and Senior
Property Manager regarding the status and progress report of opening
projects such as Construction, Occupancy, Manpower, Housekeeping and
fixed assets and Supplies.
Main responsibility is to liaise and coordinate issues and concerns of the
Construction, Leasing, Engineering and Design Teams ensuring the target
opening of the property is met.
Job Description:
Administration Management:
• Act as a liaison to Housekeeping, Engineering, Visual
display and Accounting in order to resolve issues and
concerns with regards to the property.
• Prepare, distribute, and communicate changes in sheet/work
board assignments.
• Assist Management and Human Resources in hiring,
training, scheduling, evaluating, counselling, disciplining,
and motivating personnel and staff.
• Inventory and procurement of fixed assets, office supplies and warehouse stocks to ensure
adequate supply.
• Conceptualize; develop/create strategies, policies, projects and procedures that will enhance
physical value of the Property.
• Coordinate with Marketing, Accounting and Engineering departments, as well as the client
regarding proposed strategies and projects to be implemented.
• Release and review Tender documents to contractors and suppliers and initially process their
accreditation.
Jazz Mall Hallway (South side)

3. [PAGE 3 of 5] ERIK JAMES G. ABEJUELA
Engineering and Maintenance Management:
• Handled Pre-construction, House rules and Regulation
meetings with new tenants and contractors ensuring
standard procedures and policies are adhered to.
• Monitored construction and maintenance activities and
produced detailed reports with regards to expenses
and results.
• Coordinate and liaise the Resident Engineer with
regards to technical issues of all equipments and
devices for efficient operation of the property as well as to fulfil government requirements.
• Ensures consistent implementation of the QMS and EHS standard for all of maintenance and
construction works.
Housekeeping and Landscape Management:
• Drafted the roster of all opening projects such as the number of
supervisors, janitors, security guards and maintenance
personnel.
• Assigning daily roles and household tasks to supervisors and
floor leaders regarding their desired areas of responsibility.
• Organized meeting with housekeeping supervisors and floor
leaders regarding the outcome of their daily and weekly tasks.
• Assists in supervising an effective inspection program for all
hallways and public spaces.
Guest Relations and Customer Relations Management –
• As a Group Administration Officer I was tasked to act as a
manager on duty in the absence of the Senior Property Manager
dealing with guest/ customer and tenant complaints.
• Tasked to solve disturbances, accommodate special requests
and any other issues that may occur.
• Thorough inspection of the premises with suitable interval (every
public / staff area and floor by floor) and reports any deficiencies
and/or maintenance works to the concerned department.
• Manage each personnel in the property ensuring all employees perform the tasks assigned to
them and coordinate special activities/events with other departments.
• Prepares incident and missing items report when the need arises.
Financial Management:
• Ensure monthly revenue/profit target are met via P& L management.
• Budgeting, Forecasting of Revenues, CAPEX and OPEX of all assigned properties.
• Handled treasury works such as monitoring of petty cash and carpark income.
• Responsible for accounting tenant billings (LPG, Water, Electricity & Chilled water) and tenant
utilities consumption and accounts balance thru SAP System.
Major Accomplishments:
• Jazz Mall hit 119% to budget and Sea at 110% to budget
• 90% Accounts Collection from all Cluster 3 tenants.
• 90% Occupancy for Jazz Residences
Special Projects:
• Opening of Vikings Luxury Buffet (1,100.00 sqm) and DENSO Techno Philippines Office
(5,100.00 SQM) in Jazz Mall.
• Successfully handled the Design and Build Strip at Sea Pylon $ 10,000.00.
• Apolinario Mabini Award Nomination. (Award for PWD friendly establishment/ Property).
Jazz Swimming Pool
Jazz Mall Hallway (North side)
Strip at Sea Concierge
Vikings Luxury Buffet at Jazz Mall

4. [PAGE 4 of 5] ERIK JAMES G. ABEJUELA
Management Trainee (January 2013 – July 2013)
SM Supermalls Management In-Training Program (SMITPro) - The
Supermalls Management In-Training Program (SMITPro) looks for young and
dynamic individuals. The candidates goes through intensive training to learn the
SM Supermalls key competency, Mall Management. SMITPro develops
individuals who will assume critical positions in the organization.
Job Description:
• Work with other managers to plan and direct the work of the organization.
• Receive classroom instruction in subjects related to their rotational experience.
• Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests
• Work in different departments to gain perspective, including marketing, sales, customer
services, purchasing, merchandising, and personnel departments.
• Handle established accounts to gain familiarity.
• Adhere to guidelines of formal written training program.
• Attend periodic evaluations.
• Achieve a passing score in all areas of the management training program in order to continue
in the program.
• Use company reports to analyze sales, gross profit and inventory activity.
• Identify trends and recommends proactive or remedial action to manage business situations.
• Report market activity to management by monitoring and analyzing competitive price lists and
products.
• Work with and through management to develop and implement actions that protect company
assets and profitability.
Deployment:
• Deployed to SM Megamall and worked side by side with the
officers while doing their respective functions.
• Part of the SM Aura Mall opening team handling guest
housekeeping and guest relations.
• Presented recommendations to the Leasing department.
• Exposed to all departments of the organization: Leasing,
Operations, Marketing, Design, Finance and Human
Resources.
Legal Intern (June 2012 - August 2012)
Ligon Solis Meija Florendo and Cruz Law Firm - Ligon Solis Mejia
Florendo & Cruz (LSMFC) Law Firm is a general professional partnership
composed of reputable and highly trained lawyers educated from two of the
premier law schools in the Philippines.
Job Description:
• Assist with a variety of tasks of importance to the corporate legal department, including review
and revise business agreements, non-disclosure agreements and other legal documents.
• Researched, analyzed, and summarized existing policy perspectives.
• Drafted policy briefs, memoranda, talking points and other written materials on policy reform.
SM Aura Opening last May 17, 2013

5. [PAGE 5 of 5] ERIK JAMES G. ABEJUELA
Marketing Researcher (May 2011 - December 2011)
Convergys Philippines – Convergys is a multi-national corporation that
provides management consulting services, outsourced billing, customer care
and employee care, and transaction management software. Most of its clients
are companies in the communications, financial services, technology, and
employee-care market.
Job Description
• Liaised with managers to ascertain the business objectives and to know what needs to be
achieved.
• Planned, implemented, controlled, analyzed and reported the information gathered.
• Designed and coordinated research projects and commissioning surveys.
• Conducted in-depth data analyses using traditional and advanced methods.
• Authored reports containing actionable recommendations.
• Made presentations and recommendations to the client.
EDUCATION:
Bachelor of Science in Commerce Major in Legal Management Graduated September 2012
De La Salle University – Manila, Philippines
PERSONAL BACKGROUND
Nationality: Filipino
Birth Date: March 6, 1990
Birth Place: Manila, Philippines
Health: Excellent
Blood Type: A-
Passport Number: EC3342886
Place of Issue: Manila, Philippines
Date of Issue: February 1, 2015
Validity/Expiration Date: February 1, 2020
Qatar Working Visa Number: 132015343956
Visa Type: Work- Yearly- Resident
Duration of Residence: 5 –Year
Languages Spoken: English, Filipino
Interests / Hobbies: Music, Travelling, Basketball, Photography
Professional / Character References are available upon request.
I hereby certify that the above is true and correct to the best of my knowledge.
Erik James G. Abejuela