1. Noel Guillermo L. Jacob
246 Piedmont Street, Hills of Maia Alta, Antipolo City
Mobile Number: 0917-5202169/0932-3698029
Home Phone Number: 661-2877
E-mail Address: nols_jacob@yahoo.com
Work Experience
July 2012 –
Present
Cash Management Section Head (Senior Assistant Manager)
Planters Development Bank, Head Office, Makati City
Ensure effective and efficient management of Cash Centers in conforming
with the bank’s established policies, procedures and controls. Handles 4 cash
centers and 12 standalone branches with armored cars with the equivalent of
60 manpower composed of officers and staffs.
• Ensure effective and efficient operation of branch-based Armoured Cars
conforming to the bank’s standards of service delivery and to established
policies, procedures and controls.
• Monitor, review, and manage operating expenses of the Cash Centers
• Regularly review performance and profitability of deposit pickup accounts
• Monitor and review bank-wide Cash-In-Vault (CIV) levels and coordinate
with concerned branches to optimize the same
• Monitor, review, and control Due-From-Local-Bank balances by issuing
check withdrawals to maximize funds in the Bank’s Bangko Sentral ng
Pilipinas (BSP) account
• Review and endorse all enrolments for deposit-pickup service and
coordinate with the servicing Cash Centers or branches.
• Analyze profitability of deposit pickup accounts and make
recommendations re – accounts not meeting the required average daily
balance (ADB)
• Evaluate and recommend depository accounts that can be closed and

2. correspondingly implement actions to service excess cash of concerned
branch
February 2012 –
July 2012
Branch Cluster Operations Officer (Assistant Manager Level)
Planters Development Bank, Makati City (Handled the following
branches: Antipolo, Angono, Taytay, Marikina, Pateros, Pasig and Head
Office Cash Centers)
Responsible for ensuring that cluster branches under supervision are
compliant to the established policies and procedural guidelines of the Bank
and that the BSP prescribed internal controls are observed and complied with
at all times.
• Visit cluster member branches at least once a quarter and perform the
following during visits:
o Check if the branch personnel’s duties and responsibilities are
consistently carried out in accordance with Bank’s policies and
procedures and the required internal control on all branch transactions
are observed and complied with at all times
o Ensure/monitor that all new bank policies, procedures/instructions and
reminders are being interpreted and carried out properly and timely by
the cluster branches
o Ensure standardization of processes across cluster branches and that
corrective measures are taken promptly whenever changes in
operating conditions have made the procedures obsolete/inadequate
by recommending policy revisions or enhancements
• Prepare/accomplish branch operations checklist report highlighting
identified risk areas in the day to day operations of the cluster branches

3. and ensure timely submission to the Quality Assurance Officer (QAO)
• Discuss results of operations review with the branch personnel and
recommend actions to be taken to correct identified risks areas and/or
exceptions/ deviations noted during the review
• Monitor/follow up branch actions on noted exceptions/deviations and
significant findings during branch visitations
• Ensure that all cluster branches’ records retention policy is in place
• Assists cluster branches in the preparation and submission of audit replies
within the agreed time frame
• Monitor and ensure cluster branches’ timely and accurate submission of
all reports required by management and regulatory bodies
• Initiate process/work flow improvements in order to simplify handling of
transactions
• Regularly update the QAO and Branch Operations Department Head on
the status of performance or concerns of cluster branches related to
branch operations
• Ensure identified training and development needs of cluster branches
personnel are conducted and met. Provide assistance and support in the
buildup of skills competency of cluster branches’ personnel
• Conduct periodic on-the-job coaching of branch officers and staff
• Conduct regular meeting with cluster branches to ensure that branch
personnel are well informed of changes or updates in systems, new
products and services or policies and procedures of the bank
• Monitor job rotation/cross posting if implemented between staff and officer
for internal control and training purposes; recommend compliance when
so required
February 2008-
February 2012
Customer Service Officer (Assistant Manager Level)
Planters Development Bank – Antipolo Branch
• Assist the Branch Service Head in ensuring that the branch maintains
operational proficiency based on established policies, procedures and
controls.
• Process outgoing clearing checks and do call back/vouching
transactions.
• Prepare the necessary branch reports.
• Assist in the in-house business development of the branch and ensure

4. customer retention
May 2007-
February 2008
Cash Center Officer 1- Cashier (Administrative Officer)
Planters Development Bank – Head Office
• Perform the duty of primary cash custodian
• Over all in charge of servicing cash requirements of various Plantersbank
branches
• Primarily in-charge of various depository bank (Peso & Dollar)
transactions, such as but not limited to deposit, withdrawal
• Perform depository and withdrawal transactions with BSP
• Serve as Dispatch Officer for armored cars
• Primarily in charge of new clients with deposit pick up arrangements;
retention and complete service satisfaction of old ones
November 2006 –
May 2007
Reserve Officer (Administrative Officer)
Planters Development Bank
• Perform the assigned duties and responsibilities in the branch as:
o Branch Service Head (BSH)
o Customer Service Officer (CSO)
o Customer Service Assistant – CSA Teller
o Customer Service Assistant – CSA New Accounts Clerk
o Customer Service Assistance- Roving Teller
• Ensure that assigned tasks are properly performed in the branch of
assignment by using the job checklist and job description.
• Observe proper internal control in the discharge of duties.
• Review branch transaction versus existing bank policies and using the
audit checklist.
• Submit activity report to Area Head and documents therein the result of
operations review and other observations noted.
• Observe proper cost cutting measures at all times.
• Suggest cost management measures to branch officers.
• Train new branch employees

5. January 2001 -
November 2006
Senior Distributing Staff (Level C-Signor)
Bank of the Philippine Islands - Mandaluyong Processing Center
• Assist the manager in overseeing and ensuring the proper manpower
distribution of the unit
• Perform managerial functions, such as: overseeing the daily operations;
checking and counter-signing all documents with Php55k and below
transactions
• Handle the regional and local clearing of two (2) BPI branches
• Perform electronic clearing transmission of all satellite branches of the
Processing Center
• Vouch the correctness of all teller-initiated transactions of the branch
• Prepare accounting entries and ensures correctness of cash in vault
December 1999 –
December 2000
Senior Accounting Staff (Level C-Signor)
Bank of the Philippine Islands - Mandaluyong Processing Center
• Assist the manager in overseeing and ensuring the proper manpower
distribution of the unit
• Perform managerial functions, such as: overseeing the daily operations;
checking and counter-signing all documents with Php10k and below
transactions
• Head of the team that established the Accounting System Set-up of BPI
North Greenhills Family Bank Branch to the BPI Accounting System
• Head of the team that oriented the Far East Bank employees on the BPI
Accounting System
March 1993 –
November 1999
Accounting Staff
Bank of the Philippine Islands - Mandaluyong Processing Center
• Prepare accounting entries of branches for proper classification to the
different General Ledger Accounts
• Conduct balancing of General Ledger Accounts versus Subsidiary Ledger
• Prepare the Unit’s Manpower and Overtime Reports to be submitted to the
Head Office
• Prepare various financial and tax reports (Statement of Condition,
Statement of Income and Expense, Expanded Withholding Tax, Deposit
Income Tax Reports for Peso and Dollar accounts)

6. #September 1992
– February 1993
Time Deposits / New Accounts Staff
Bank of the Philippine Islands - Shaw Blvd. Branch
• Facilitate account opening, placements and other investment accounts
• Handle major placements of branch customers
• Market the investment products of the bank to branch customers
May 1990 –
September 1992
Online Processing Staff
Bank of the Philippine Islands – Mandaluyong Branch
• Handle savings and current accounts of clients, ensuring correctness of
transactions.
• Prepare daily list of returnable check items, acts as collecting individual of
delinquent accounts and collects the appropriate bank charges
Seminars Attended
Total Quality Program, August 1990
Signature Verification Seminar, June 1990
Customer Service Workshop I, August 1993
Customer Service Workshop II, September 1994
Fraud and Counterfeit Detection Seminar, July 1995 & July 2008
Team Building Seminar, March 1996
English Proficiency Seminar, November 2009
Supervisory Skills Training, November 2009
Basic Commercial Credit Course Seminar, July 2010
AMLA, May 2008
Negotiable Instruments Seminar (February 2012)
Educational Background
1986 – 1990 University of Santo Tomas
Bachelor of Science in Commerce, major in Business Administration
1982 - 1986 Aquinas School
High School, Consistent Honor student
1978 - 1982 Aquinas School
Elementary, Consistent Honor student
Personal Background

7. Birthday December 21, 1969
Manila, Philippines
Civil Status Married, with two children
Spouse Maricon A. Jacob
Vice Chancellor, La Salle College Antipolo
Other Information
Fluent in English and Tagalog. Skilled in using MS Office Programs (Word,
PowerPoint and Excel)