Project HR & Communication Management MS(PM) 2016

1. METRO BUS PROJECT
COMMUNICATION MANAGEMENT PLAN

2. Project HR & Communication Management
MS(PM)
Muhammad Awais
(CMS: 18250)
A team effort by following members
Project Title: METRO BUS PROJECT ISB/RWP

3. AN INTRODUCTION TO PAKISTAN’S 1ST
MASS TRANSPORT SYSTEM
Introduction
The Rawalpindi-Islamabad Metrobus (‫بس‬ ‫میٹرو‬ ‫آباد‬ ‫اسالم‬ ‫)راولپنڈی‬ is a
23 km (14.9 mi) bus rapid transit under-construction in the twin cities
of Rawalpindi and Islamabad, Pakistan.

4. The concept of Metro Bus System (MBS) is a rapid
mode of transportation that can provide the quality of
rail transit with the flexibility of buses. MBS has been
implemented in several cities throughout the world as
a low-cost, rail-like method of moving people quickly
and efficiently.
Introduction
Islamabad is the Capital City of Pakistan and the ninth
largest city in the country. Located within the
Islamabad Capital Territory (ICT), the population of
the city has grown from 100,000 in 1951 to 1.30
million in 2012. The greater Islamabad – Rawalpindi
Metropolitan Area is the third largest conurbation in
Pakistan with a population of over 4.5 million
inhabitants.

5. Pakistan Economic Survey 2013-14
• Twin cities Islamabad and Rawalpindi are growing at a rate of more than
4 percent per annum
• With present growth trends it is expected that the population would
increase upto 7.0 million in next twenty years
• Currently private transport is the major means of mobility between two
cities comprising of Mazda, Toyota Hiace, and Suzuki vans plying on
various routes within and between the two cities.
• Traffic volumes of over 210,000 vehicles ply on three major corridors
connecting two cities carrying around 525,000 passengers.
The Need for MBS
Project Objective

6. It is estimated that public transport demand of
around 153,000 passengers is required to cater
daily basis between the two cities. Interestingly
this passenger demand is concentrated around a
corridor which is of high density and
strategically located to provide for a rapid
transit system.
The Need for MBS

7. The Need for MBS
The government will execute this project through Rawalpindi Development Authority (RDA) It
will work in close coordination with the Capital Development Authority (CDA) for the Islamabad
Part of the project. Punjab Metrobus Authority (PMA) will control the operation & maintenance of
the project after its completion.

8. The project
will start from
near Flashman
Hotel on Mall
Road
Rawalpindi
and follow the
existing
Murree Road
upto Faizabad.
It will then turn
left into the
federal
territory and
follow I.J.P.
road upto 9th
Avenue.

9. MBS: Quick Facts
Total Length: 22.5 Kilometers
Total Cost: 44.21 Billion Rupees
Total Buses: 64
Capacity per Bus: 108 People
Project Completion Time: 10 Months
Total Stops: 27
Total Expected MBS users per Day: 153,000

10. Major items/deliverables of Project Objectives
 Signal Free: The entire length i.e. 8.6 km of Metro Bus corridor in Rawalpindi area
shall be elevated structure whereas about 14 km in Islamabad shall be at-grade but
made signal-free by constructing grade separations at various intersections.
 Number of Stations: Ten (10) stations in the Rawalpindi Part and fourteen (14) in
the Islamabad Part are provided along the corridor.
 Functional Elements: Functional elements at the stations include ticketing booths,
concourse level passenger transfer, escalators, platform screen doors turnstiles for
automatic fare collection and all other amenities for passenger convenience.
 Central Control Room: A central ITS control room is also included in the project to
control the whole operation of the Metro Bus system.
 Number of Lanes: Initially the provision of a 10 lane Underpass (2 Lanes for Metro
Bus and 8 Lanes for mix traffic) along the 9th Avenue was proposed at Peshawar
Mor intersection. Later on, in view of the traffic issues at Peshawar Mor
intersection, ongoing Widening/Rehabilitation of Kashmir Highway & its link with
new Islamabad Airport, it was decided to dovetail the Metro Bus corridor in the
interchange already designed by CDA which will cost Rs. 6.75 Billion. The same
will be simultaneously executed with Metro Bus Project.

11. The Buses
All Buses have been produced specifically for
the Islamabad MBS by Volvo.
The ‘Arctic Buses’ hold 108 passengers and are
standard for all major Bus Rapid Transit
Systems including the one in Tehran and
Istanbul
Each bus has special seating for Women &
Children as well as for Handicapped Persons.
All buses are elevated for easier passenger entry
at platforms

12. Travelling on MBS
The MBS was completely free for the
first month. After that there are standard
charges put in to use.
The Metro Bus Card and MBS Token
can both be used to travel on the MBS.
The MBS Card is like Travel Cards
around the world that can be recharged
for multiple journeys, it costs 133
Rupees.
School Children and Students as well as
senior citizens will be charged a
discounted rate.

13. Total Expected MBS users per Day
• According to the Islamabad Transport
Company, the daily ridership of the Metro
bus exceeds 130,000 with the peak hourly
ridership being 10,000 passengers per hour
per direction

14. • Labour, and some tourists have the
same route to commute. Now, they can
easily avail the metro bus service.
• It is not reaching out to colleges,
universities, hospitals and offices
nearby, so that all these students could
also have availed it instead of some
other private transport.
•The MBS is an affordable initiative,
which will go a long way in reducing
emissions and traffic volume. It offers
safe, reliable and comfortable
transport .
Advantages

15. Perspective View of Proposed MBS Station

16. Disadvantages
• Cost of project
• Effected business a lot
• Transporters are much effected.
Mapping Project Management
Practices
In
Rawalpindi-Islamabad Metro
Bus Service
Project Management is the application of
knowledge, skills, tools, and techniques to
project activities to meet project
requirements.

17. Project Management Process Groups
vs
Metro Bus Rawalpindi-Islamabad Project
Project Management Process Groups Metro Bus Rawalpindi-Islamabad Project
Initiating Process Foundation Stone on 23rd March 2014
Planning Process • Master Plan – (Rawalpindi Part, Islamabad
Psrt and Peshawar Mor Interchange)
• Project Charter
Executing Process • Rawalpindi Part – (03 Packages)
• Islamabad Part – (05 Packages)
• Peshawar Mor Interchange
Monitoring and Controlling Central Command and Control Office
Closing Process • Expected date of completion: Jan, 2015
• Expected date to be inaugurated: Feb 2015

19. Plan Scope Management
The Metro Bus service Rawalpindi-Islamabad consists of approximately 23 km that
starts from flash man hotel Rawalpindi and end at prime minster secretariat
Islamabad. The project has been divided into two parts i-e
 Rawalpindi
 Islamabad
The Rawalpindi part is further divided into three packages i-e
 Package I (Flash man Hotel to committee chowk)
 Package II (Committee Chowk to sixth road) [we only discuss this package]
 Package III (Sixth road to IJP road Rawalpindi)
The total length of MBS Islamabad will be 13.6 km. The Islamabad part has been
further divided into five packages
 Package I: Faizabad to Peshawar Modr 4.4 km
 Package II: Interchange Peshawar Modr 1.1 km
 Package III: Peshawar Modr to Centaurus 2.9 km
 Package IV: Centaurus to Shaheed-e-Millat 3.1 km
 Package V: Shaheed-e-Millat to Secretariat 2.156 km
Project Scope

20. Project Scope Management
The Reasons behind Rawalpindi-Islamabad Metro Bus Project
• Population Growth of the Capital
• Population Growth of Rawalpindi
• Traffic Burden on Murree Road
• Future Requirements of Islamabad-Rawalpindi Metropolitan Area
• Requirement of Urban Bus Transport Service

21. Benefits of Rawalpindi-Islamabad Metro Bus Project
Project Scope Management
1. Support local economies
2. Attract business investments
3. Attract tourism
4. Reduce crime
5. Improve pedestrian safety
6. Increase use of public transportation
7. Improve public transport
8. Improve the environment

22. Major items/deliverables of Project Scope
The detailed description of the project and product.
 Fixed Price Contract
 Procurement of land
 Structural Dimensions
 Architectural Designs and Maps
 Casting Working Piles (Inset with reverse rotary system)
 Piers Shafts ( Steel form work with batching plant concrete)
 Transform (Steel form work with concrete pump & batching plant)
 R.C.C Box Girder precast pre-stressed
 Earth Work ( Approved Rollers
 Marketing Strategy And Mix
 Project mile stones
 Composite Approval from authorities / NOC's
 Architectural Drawings
 Foundation excavation

23. Project Scope Management
Create WBS Rawalpindi-
Islamabad MBS
Rawalpindi Phase Islamabad Phase
Package II Package III
Package I Package
II
Package III Package IV
Package V
Package I

24. List of Human Resource Management
As per Staff Management Plan for the Package II of the Rawalpindi Phase of Metro Bus
Project it requires approximately 400 employees.
Level - 04
• Project Manager
Level – 03
Feasibility Expert
• Budget Control Team Lead
• Procurement and Logistics
Manager
• Construction Manager
• Finance and Accounts Manager
• Human Resource Manager
• Risk Manager
Project Architect
• Lead Architect and Designers
Project Engineers
• Chief Mechanical Engineer
• Civil Engineers
• Equipment Deployment Engineer
• 3rd Engineers
• Electrical Engineers
Level – 02
Consultants Team
Level – 01
Project Supervisor
Construction Workers

25. Organization Chart (Communication related):

26. Organization Chart (Communication related):

27. Stake Holder Register

28. Stake Holder Register

29. List of Communication Tools with Frequencies & Distribution List

30. Project Communication Management
1.Planning Communications
2.Managing Communications
3.Control Communications

31. 1.Planning and Managing Communications
The PMO of the Package – II of
Rawalpindi Part manage the
communication on regular basis through
press conferences, media awareness and
visit to communities.
VII - Project Communication Management

32. VII - Project Communication Management
The process of monitoring and controlling communication throughout the entire project
life cycle to ensure the information needs of the project stakeholders are met.
Following is one of the example that the stakeholders at Senate Session level are kept
informed regarding any issue:
2. Control Communications

33. VII - Project Communication Management

34. VII - Project Communication Management

35. Project Stakeholders Management
Identify Stakeholders
Following are different stakeholders
 Fedral Government of Pakistan
 Punjab Government
 Pakistan Environmental Protection Agency (Pak-EPA)
 Environment Impact Assessment (EIA)
 Capital Development Authority (CDA)
 Rawalpindi Development Authority (RDA)
 Punjab Environment Protection Agency (PEPA)
 Trade Community
 General Public