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NOVEMBER 2013
Mission Target Markets
Market Channels Founder: Elisha Kalfa
Seasoned sales & purchasing
manager - medical & dental
supply industry
Deliver effective loyalty
reward programs
HENRYs, High Net Worth
Individuals
Medical & dental supply
companies, financial
advisors
H.E.C REWARDS
Company at Glance
5/7/2014 ® H.E.C Rewards 1
Shortfalls of existing rewards programs
LOW perceived value for end-customer
FULL cost to company
Limited relevance
Mass market products
Not attractive enough to change customer behavior
REWARDS PROGRAMS
The Good, The Bad & The Ugly
5/7/2014 ® H.E.C Rewards 2
REWARDS PROGRAMS
Lower customer acquisition costs
• Cost of acquiring a new
customer is 5-10 times more
than retaining an existing one
• Existing customers spend two-
thirds more than new customers
• Rewards programs are widely
deployed among HNWIs and
medical and dental professionals
5/7/2014 ® H.E.C Rewards 3
H.E.C REWARDS - Far superior to existing
gift cards or consumer rewards programs
Royalty based
reward package
High value goods
Focus on luxury
gift sets
A surprise luxury
gift, keeps customers
coming back for more
A one stop shop for
all your rewards
Initial target markets
• Qualifying medical and dental
professionals
• HNWI ($250K+ under
management with investment
advisory firms)
5/7/2014 ® H.E.C Rewards 4
H.E.C REWARDS
Cultivate a brand habit among high earners
Reach target customers with limited Ad spend
Extend reach into HNWI and HENRY network
Build brand awareness
Large volume orders
5/7/2014 ® H.E.C Rewards 5
H.E.C REWARDS
Comparison to existing programs
HEC Rewards
• $1500 reward package
• High value & element of surprise
Medical
Professional
• $15,000 purchase
of medical
supplies
• $150 gift card
• Low value & limited relevance
Existing
Rewards
Program
5/7/2014 ® H.E.C Rewards 6
LARGE NORTH AMERICAN MARKET
Dentists: 220,000 (including the specialists)
 Average income of a dentist: $200K+
Physicians: 950,000
 Average Salary for physicians: $200K+
Financial Services: High Value Client retention & New business
 Target individuals taking out $1M+ life insurance policies
Significant expansion opportunities – internationally &
by targeting other professionals and high net worth clientele
5/7/2014 ® H.E.C Rewards 7
SAMPLE REWARD PACKAGES
Four tiers
• Reward Package 1: Cologne,
aftershave, box of chocolates
($1,500 purchases)
• Reward Package 2: Cologne,
aftershave, sunglasses, gum,
toothpaste ($3,000 purchases)
• Reward Package 3:
Perfume, sunglasses, box of
chocolates, cosmetic set, shampoo,
deodorant ($6,000 purchases)
• Reward Package 4: bottle of
cologne, hand bag, luxury pen,
box of chocolate…($12,000 purchases)
5/7/2014 ® H.E.C Rewards 8
GIFT BAGS
5/7/2014 ® H.E.C Rewards 9
N O V E M B E R 2 0 1 3

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H.E.C rewards

  • 2. Mission Target Markets Market Channels Founder: Elisha Kalfa Seasoned sales & purchasing manager - medical & dental supply industry Deliver effective loyalty reward programs HENRYs, High Net Worth Individuals Medical & dental supply companies, financial advisors H.E.C REWARDS Company at Glance 5/7/2014 ® H.E.C Rewards 1
  • 3. Shortfalls of existing rewards programs LOW perceived value for end-customer FULL cost to company Limited relevance Mass market products Not attractive enough to change customer behavior REWARDS PROGRAMS The Good, The Bad & The Ugly 5/7/2014 ® H.E.C Rewards 2
  • 4. REWARDS PROGRAMS Lower customer acquisition costs • Cost of acquiring a new customer is 5-10 times more than retaining an existing one • Existing customers spend two- thirds more than new customers • Rewards programs are widely deployed among HNWIs and medical and dental professionals 5/7/2014 ® H.E.C Rewards 3
  • 5. H.E.C REWARDS - Far superior to existing gift cards or consumer rewards programs Royalty based reward package High value goods Focus on luxury gift sets A surprise luxury gift, keeps customers coming back for more A one stop shop for all your rewards Initial target markets • Qualifying medical and dental professionals • HNWI ($250K+ under management with investment advisory firms) 5/7/2014 ® H.E.C Rewards 4
  • 6. H.E.C REWARDS Cultivate a brand habit among high earners Reach target customers with limited Ad spend Extend reach into HNWI and HENRY network Build brand awareness Large volume orders 5/7/2014 ® H.E.C Rewards 5
  • 7. H.E.C REWARDS Comparison to existing programs HEC Rewards • $1500 reward package • High value & element of surprise Medical Professional • $15,000 purchase of medical supplies • $150 gift card • Low value & limited relevance Existing Rewards Program 5/7/2014 ® H.E.C Rewards 6
  • 8. LARGE NORTH AMERICAN MARKET Dentists: 220,000 (including the specialists)  Average income of a dentist: $200K+ Physicians: 950,000  Average Salary for physicians: $200K+ Financial Services: High Value Client retention & New business  Target individuals taking out $1M+ life insurance policies Significant expansion opportunities – internationally & by targeting other professionals and high net worth clientele 5/7/2014 ® H.E.C Rewards 7
  • 9. SAMPLE REWARD PACKAGES Four tiers • Reward Package 1: Cologne, aftershave, box of chocolates ($1,500 purchases) • Reward Package 2: Cologne, aftershave, sunglasses, gum, toothpaste ($3,000 purchases) • Reward Package 3: Perfume, sunglasses, box of chocolates, cosmetic set, shampoo, deodorant ($6,000 purchases) • Reward Package 4: bottle of cologne, hand bag, luxury pen, box of chocolate…($12,000 purchases) 5/7/2014 ® H.E.C Rewards 8
  • 10. GIFT BAGS 5/7/2014 ® H.E.C Rewards 9
  • 11. N O V E M B E R 2 0 1 3

Editor's Notes

  1. I might change it from saying ‘reward package 1’ to ‘tier 1 reward package’ or ‘tier 1 reward/gift’