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Behavior-Based  Safety: PAST, PRESENT & FUTURE B-Safe Management Solutions, Inc 6648 East State Road 44  Franklin, IN ,461...
BBS History <ul><li>1960’s  – 1 st  formal study – Posters = Behavior Change </li></ul><ul><ul><ul><ul><li>Fortune 500 com...
Three Traditions = BBS Safety (Systems)  BBS Management (Culture) Psychology (People)
What is BBS? 'A process that creates a  safety partnership  between management and the workforce by continually focusing e...
People monitor their own behavior Self -Managed BBS Process Models Supervisors are trained in the method, which they then ...
1968 – Applied Behavioral Analysis  = Self-examining,  self-evaluating, discovery-orientated procedure for identifying and...
The BBS Process  - What does the past tell us?  1970’s to  present [1]  Select the behavior of concern [2]  Define it  [3]...
<ul><li>Three practical considerations for Industry: </li></ul><ul><li>The importance of the behaviours to be changed  </l...
The Importance Of The Behaviours To Be Changed  The more specific the behaviors the bigger the impact! Specific Vs.  General
The BBS Procedures Actually Contributing To Change Observation Focus Number of Feedback Channels Technology X Process = In...
The BBS Procedures Supporting Change Create Tabulated Feedback Reports Corrective Action Tracking Data Analysis Check Impa...
The Future of BBS  <ul><li>Back to the Past </li></ul><ul><ul><li>Widespread Use of Very Specific Behaviors </li></ul></ul...
The Future of BBS - Integrate BBS into Mainstream SMS Extend BBS process to cover entire accident causation chain – i.e. C...
Widespread use of BBS Maturity Ladder to Benchmark against best practice The Future of BBS - Standardized BBS Benchmarking
<ul><li>Have Questions? </li></ul><ul><li>Contact us </li></ul><ul><li>[email_address] </li></ul>
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Behavioral Safety: Past Present & Future

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A Keynote speech by Dr Domininc Cooper CFIOSH C.Psychol examining the 'true' success factors of Behavior-Based Safety from the 1970's to the present day.

Behavio-Based Safety is still evolving to the point where it is effective in all workplaces, all of the time. Many implementations have been successful, but many have failed or faded away over the years. What can we learn from the past and the present to optimize future BBS implementations for the good of all? This tour of BBS examines the evolution of BBS, implementation strategies, and remaining challenges. Issues to be addressed include (but are not limited to):
[1 Where BBS fits in an organizations Safety Culture
[2] Who owns BBS?
[3] The role of employees and managers
[4] BBS design Issues
[5] Integrating BBS into mainstream safety management systems

Published in: Business

Behavioral Safety: Past Present & Future

  1. 1. Behavior-Based Safety: PAST, PRESENT & FUTURE B-Safe Management Solutions, Inc 6648 East State Road 44 Franklin, IN ,46131 +1 (317) 736 8980 www.behavioral-safety.com [email_address] Dr Dominic Cooper C.Psychol CFIOSH Keynote Speech BehavioralSafetyNow 09 Conference Jacksonville, Florida, Oct.
  2. 2. BBS History <ul><li>1960’s – 1 st formal study – Posters = Behavior Change </li></ul><ul><ul><ul><ul><li>Fortune 500 companies begin use of behavioral principles with Quality, Productivity </li></ul></ul></ul></ul><ul><li>1970’s – Robust academic studies = Fledgling BBS movement </li></ul><ul><li>1980’s – US Academe & Commercialization = BBS providers </li></ul><ul><li>1990’s – BBS spreads to entire English speaking world </li></ul><ul><li>2000 plus – BBS spreads to become worldwide phenomena </li></ul>
  3. 3. Three Traditions = BBS Safety (Systems) BBS Management (Culture) Psychology (People)
  4. 4. What is BBS? 'A process that creates a safety partnership between management and the workforce by continually focusing everyone's attention and actions on their own, and others, safety behavior'. the application of behavioral research on human performance to the problems of safety in the workplace . Vs. Academic Practical
  5. 5. People monitor their own behavior Self -Managed BBS Process Models Supervisors are trained in the method, which they then apply to ‘hourly’ employees. BBS Employee-led with management providing resources. Safety partnership between Management and Employees. Top-down Bottom-up Cultural
  6. 6. 1968 – Applied Behavioral Analysis = Self-examining, self-evaluating, discovery-orientated procedure for identifying and changing behavior. The Technology - What does the past tell us? Behaviors Everything we do or don’t do <ul><li>Antecedents </li></ul><ul><li>Policies </li></ul><ul><li>Planning </li></ul><ul><li>Materials </li></ul><ul><li>Equipment </li></ul><ul><li>Manpower </li></ul>Trigger Trigger Maintain <ul><li>Consequences </li></ul><ul><li>Feedback </li></ul><ul><ul><li>Job Progress </li></ul></ul><ul><ul><li>Rewards </li></ul></ul><ul><ul><li>Incidents </li></ul></ul>Can become..
  7. 7. The BBS Process - What does the past tell us? 1970’s to present [1] Select the behavior of concern [2] Define it [3] Develop a valid, reliable measurement system to monitor change [4] Arrange for the reinforcement of the behavior when it is performed 1980’s to present [5] Establish baseline of current performance [6] Set improvement targets or goals on basis of baseline score [7] Analyze the observation data to identify barriers 1990’s to present [8] Track the progress of corrective actions [9] Inclusion of managerial Safety Leadership Future [10] Extend to behaviors that cover entire incident causation chain
  8. 8. <ul><li>Three practical considerations for Industry: </li></ul><ul><li>The importance of the behaviours to be changed </li></ul><ul><li>= target the 20% of behaviours causing 80% of the problem </li></ul><ul><li>The exact procedures that contribute to change </li></ul><ul><li>= Observation / Coaching / Feedback / Targets, KPI’s, etc </li></ul><ul><li>The BBS procedures supporting change </li></ul><ul><li>= Collating, Trending and Analyzing the data </li></ul>The BBS Process - What does the past tell us?
  9. 9. The Importance Of The Behaviours To Be Changed The more specific the behaviors the bigger the impact! Specific Vs. General
  10. 10. The BBS Procedures Actually Contributing To Change Observation Focus Number of Feedback Channels Technology X Process = Incident Reduction Focus by Setting Most Effective Most Effective Most Effective Most Effective Contact rate
  11. 11. The BBS Procedures Supporting Change Create Tabulated Feedback Reports Corrective Action Tracking Data Analysis Check Impact on Injuries
  12. 12. The Future of BBS <ul><li>Back to the Past </li></ul><ul><ul><li>Widespread Use of Very Specific Behaviors </li></ul></ul><ul><ul><li>Monitoring of Workgroups or Individuals by Type of Setting </li></ul></ul><ul><ul><li>Increased Contact Rates </li></ul></ul><ul><li>Into the Future </li></ul><ul><ul><li>Better Use of Data </li></ul></ul><ul><ul><li>Use of More Feedback Channels </li></ul></ul><ul><ul><li>Extend to other areas (e.g. Environment) to improve RoI </li></ul></ul><ul><ul><li>Integrate BBS into Mainstream SMS </li></ul></ul><ul><ul><li>Standardized Benchmarking </li></ul></ul>
  13. 13. The Future of BBS - Integrate BBS into Mainstream SMS Extend BBS process to cover entire accident causation chain – i.e. CEO to workgroups
  14. 14. Widespread use of BBS Maturity Ladder to Benchmark against best practice The Future of BBS - Standardized BBS Benchmarking
  15. 15. <ul><li>Have Questions? </li></ul><ul><li>Contact us </li></ul><ul><li>[email_address] </li></ul>

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