A Keynote speech by Dr Domininc Cooper CFIOSH C.Psychol examining the 'true' success factors of Behavior-Based Safety from the 1970's to the present day. Behavio-Based Safety is still evolving to the point where it is effective in all workplaces, all of the time. Many implementations have been successful, but many have failed or faded away over the years. What can we learn from the past and the present to optimize future BBS implementations for the good of all? This tour of BBS examines the evolution of BBS, implementation strategies, and remaining challenges. Issues to be addressed include (but are not limited to): [1 Where BBS fits in an organizations Safety Culture [2] Who owns BBS? [3] The role of employees and managers [4] BBS design Issues [5] Integrating BBS into mainstream safety management systems

1. Behavior-Based Safety: PAST, PRESENT & FUTURE B-Safe Management Solutions, Inc 6648 East State Road 44 Franklin, IN ,46131 +1 (317) 736 8980 www.behavioral-safety.com [email_address] Dr Dominic Cooper C.Psychol CFIOSH Keynote Speech BehavioralSafetyNow 09 Conference Jacksonville, Florida, Oct.

3. Three Traditions = BBS Safety (Systems) BBS Management (Culture) Psychology (People)

4. What is BBS? 'A process that creates a safety partnership between management and the workforce by continually focusing everyone's attention and actions on their own, and others, safety behavior'. the application of behavioral research on human performance to the problems of safety in the workplace . Vs. Academic Practical

5. People monitor their own behavior Self -Managed BBS Process Models Supervisors are trained in the method, which they then apply to ‘hourly’ employees. BBS Employee-led with management providing resources. Safety partnership between Management and Employees. Top-down Bottom-up Cultural

7. The BBS Process - What does the past tell us? 1970’s to present [1] Select the behavior of concern [2] Define it [3] Develop a valid, reliable measurement system to monitor change [4] Arrange for the reinforcement of the behavior when it is performed 1980’s to present [5] Establish baseline of current performance [6] Set improvement targets or goals on basis of baseline score [7] Analyze the observation data to identify barriers 1990’s to present [8] Track the progress of corrective actions [9] Inclusion of managerial Safety Leadership Future [10] Extend to behaviors that cover entire incident causation chain

9. The Importance Of The Behaviours To Be Changed The more specific the behaviors the bigger the impact! Specific Vs. General

10. The BBS Procedures Actually Contributing To Change Observation Focus Number of Feedback Channels Technology X Process = Incident Reduction Focus by Setting Most Effective Most Effective Most Effective Most Effective Contact rate

11. The BBS Procedures Supporting Change Create Tabulated Feedback Reports Corrective Action Tracking Data Analysis Check Impact on Injuries

13. The Future of BBS - Integrate BBS into Mainstream SMS Extend BBS process to cover entire accident causation chain – i.e. CEO to workgroups

14. Widespread use of BBS Maturity Ladder to Benchmark against best practice The Future of BBS - Standardized BBS Benchmarking