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Long Term Complex Evaluations:
Challenges, Mitigation Strategies and Effective
                 Practice


           Donna Smith-Moncrieffe
Victoria Conference Centre, B.C, May 2-5, 2010
Presentation Outline
   National Crime Prevention Centre (NCPC) mandate
      Youth Gang Prevention Fund (YGPF)


   YGPF Evaluations

   Challenges and Strategies used in Long Term Complex
    Evaluations

        Development Phase (6 months)
              Challenges and Mitigation Strategies

        Implementation Phase (3 years)
              Challenges and Mitigation Strategies

   Summary
NCPC Mandate/Core Activities
Mission statement:
To provide national leadership on effective and cost-efficient ways to both
prevent and reduce crime by addressing known risk factors in high risk
populations and places

 Core activities:
  Provide funding to support targeted interventions in local
   communities

    building and sharing practical knowledge with policy makers and
     practitioners
NCPC priorities
Provide funding to the following target groups/crime issues:

   Children and youth at risk

   Crime prevention in Aboriginal communities

   Prevent recidivism among high-risk groups

   Priority crime issues (youth gang, drug-related crimes)
Youth Gang Prevention Fund (YGPF)
   Fund operates between Oct 2006 and March 2011 (5 years)

   Funding for anti-gang initiatives is provided in areas where
    gangs exist or are emerging with a focus on youth aged 9-24

   Specialized fund developed to ensure that Canadian best
    practices in gang crime prevention can be disseminated
Current NCPC Gang Projects
   17 funded across Canada
   Gang projects distributed across seven provinces (higher
    concentration in B.C, Prairies and Ontario)
   Range of funds per project ($750,000 to $4,900,000.00 over a
    four year period)
   Evidence-based practices for gang prevention include
    “wraparound”, case management, activities addressing multiple
    risk factors, and use of gang risk assessment tools. See NCPC
    website publications: NCPC Model and Promising Programs
    (2008)
   Most projects have been operating 1-2 years
Current NCPC Gang Impact Evaluations

   Project recipients are required to hire external evaluation teams
   Typical evaluation allocation is approximately $180,000.00 over four
    years
   15/17 evaluations are funded through the contribution agreement with
    the project; two are funded through independent contracts with NCPC
   Project evaluations need to provide information for NCPC and
    departmental performance reporting (DPR), in terms of both outputs (e.g.
    # of projects, # of activities implemented), and outcomes (e.g. changes in
    risk factors, reduced offending)
YGPF Evaluation Reporting
                    Requirements
The YGPF Accountability and Audit Framework (ARAF) provides detail on how to
monitor, evaluate and report on results . The evaluation reporting Requirements are
as follows:

NCPC/Public Safety reporting
    Annual Departmental Performance Reports
    Strategic Review (every five years)
    3 year Interim Progress Report (March, 2009)
    Five Year Outcome-based Evaluation to Treasury Board (April, 2011)


External Evaluator
     Evaluation Framework (6 months after project start date)
     3 Annual reports (1 due each year January 31)
     Final Evaluation Report (March 2011)
YGPF Timelines: Evaluation Deliverables

          SOLICITATION   DEVELOPMENT   ANNUAL     F         TREASURY
 F            OF                       REPORTS           BOARD REPORTING
           PROJECTS        PHASE                  U
 U
                                                  N
 N                                     JANUARY
                                                  D
 D             17            17
                                        2009                  YGPF
           Projects       EVALUATION                       SUMMATIVE
           Funded        FRAMEWORKS     2010               EVALUATION
 S                        DEVELOPED
                                                  E
 T                                      2011      N
 A
                                                  D
 R
                                                  S
 T
 S


October     2006-           6            2009    March        2011
2006        2007           Months        2011    2011
Development Phase:
                  Tools and Resources Needed
                         6 Senior evaluation analysts work in regions where they
Strengthening internal   review and provide advice on evaluation deliverables
evaluation capacity
                         Evaluation  frameworks, annual reports and final report
Clear reporting          due dates are specified in the contribution agreement and
requirements             contract

                         YGPF    National Logic model specifies expected outcomes
Tool development         and activities
                         YGPF Evaluation Guidelines provide key indicators,
                         literature and evaluation designs to 3rd party evaluation
                         teams

                         Specific tasks and requirements stated (i.e. using police,
Detailed proposals and   health and education records to validate self-reported
contracts                changes)
                         Clauses allowing for discontinuation of the evaluation if
                         deliverables are not satisfactory
Development Phase (First 6 months) :
                Challenges
Challenge                                 Strategies
   Risk Assessment Tool                     Ensure the tool incorporates
    Development :                            relevant risk factors from the
                                             literature.
        Difficulty in determining if
         target group is really gang         Utilize statistical tests to ensure
         involved, at risk of gang            construct validity exists (i.e.
                                              chronbach’s alpha, factor analysis)
         involvement or just at risk of
         offending
                                             Encourage evaluators to track what
                                              risk levels/cut-off scores are high
        Evaluators viewed this as a          enough to warrant program
         program staff responsibility         intervention
                                              (i.e. demonstrating behavioural
                                              change with low risk participants is
                                              limited)
Development Phase (First 6 months) :
                Challenges
Challenges                              Strategies
   Lack of a Comparison Group:
      Evaluations not using a             Request that the feasibility of
       comparison group (50% )              conducting alternative
       need to comprehensively              evaluation designs be
       identify how they are                demonstrated
       addressing threats to internal
       validity                            Ensure the analytical plan
                                            identifies confounding variables
        Internal threats such as           and controls for them.
         maturation and history are
         common threats in long term
         evaluations
Development Phase (First 6 months) :
                Challenges
                                          Strategies
Challenge
                                             Evaluators need to be proactive and
   Balancing quality assurance and           challenge the program theory (i.e.
    stringent timelines                       even when the program is still
                                              developing by taking the evaluability
                                              assessment approach)
      Developing an evaluation
       framework in six months while         Consider stringent timelines while
       the project is still developing        ensuring that the intensity of
                                              program activities and their
      Balancing the need to identify a       relationship to the outcomes of
       ‘theory of change’ while meeting       interest is logical prior to evaluating
       stringent project timelines and        the program
       meeting ‘spending’ performance
       standards                              (i.e. prepare an evidence-based
                                               narrative to accompany the logic
                                               model
Development Phase Challenges:
Completing an Evaluation Framework
                           I understand but we
                           are still developing
        I really need to    the program and
         complete this     this will likely take
           evaluation           time!!!!!!!
           framework
            soon……
Implementation Phase:
  How to Improve the evaluation and
program prior to the end of the project
                                     Utilize
Evaluation Advisory Committees    Information
                                      and
                                     apply
                                    Lessons
Interim Evaluation of the Fund   Learned prior
                                     to the
                                   end of the
                                   Evaluation
 Annual Evaluation Reports
Implementation Phase: Challenges and
           Mitigation Strategies
Challenge                               Strategies
                                         Encourage evaluation team to use
   Four levels of implementation
                                           multilevel statistical models.
    can be challenging:

                                           Multilevel analysis allows variance in
      Community                            outcome variables to be analyzed at
      Peer                                 hierarchical levels (i.e. separate
      Family                               regression equations for each level)
      Individual
                                           Imbalances between the levels can be
   Planned interventions at the peer       taken into account (i.e. interactive
    and family levels were limited          effects between individuals and
                                            families can still be considered with
                                            small samples from parents).
Implementation Phase: Challenges and
          Mitigation Strategies
Challenge                              Strategies
 Long term evaluations usually           Ensure quality assurance
                                           protocol is developed
  mean frequent staff turnover
                                          New staff should be trained to
      Administration of                   ensure data collection is
       questionnaires and data             conducted in a standard manner
       collection activity is mostly
       conducted by program staff         Evaluators should encourage the
                                           development of fidelity tools
                                           that clearly outline minimum
                                           levels of implementation, quality
                                           and treatment intensity
Implementation Phase: Challenges and
           Mitigation Strategies
   Defining program completion         Clearly identify activities that
    for these projects have been         meet requirements for program
    challenging                          completion

     Administrators may keep
      eager participants in the
                                        Develop a fidelity tool/index that
      program for longer periods         at minimum identifies dosage for:
     Length of stay and treatment
      intensity is often not               Implementation
      commensurate (i.e.                   Treatment Intensity
      participant stays for a year         Quality
      but only 30% of required
      treatment is completed)
Sample Fidelity Tool:
 Implementation and Treatment Intensity
Sample Fidelity Tool
Required Element                                    Measure
2 Case management sessions per week                 4 Hours per week
                                                    16 Hours per month
                                                    96 Hours for the total
                                                    program
1 Two hour group session per month                  2 Hours per month
                                                    12 Hours for the total
                                                    program
1 Two hour family counselling session in the home   2 hours per month
  over a 6 month period                             12 Hours for the total
                                                    program
Trained clinician leading individual and group      Yes : at least 80% of
sessions                                            the time
Implementation Phase: Challenges and
          Mitigation Strategies
Challenges                            Strategies
 Managing external evaluation           Funding agency evaluation staff
  teams over a long period time           frequently share expectations and
                                          deliverable due dates.
    External evaluation teams have
                                              Staff overseeing the evaluations
     competing priorities
                                               adopt a moderate advice
    Balancing the production of
                                               approach that ensures technical
     quality deliverables within               advice is incorporated in a timely
     stringent time frames can be              manner
     challenging
    Project autonomy can conflict
     with NCPC evaluation
                                         Evaluation teams need to seek
     expectations                         clarification frequently
Implementation Strategy:
Balancing Quality Assurance (QA) and
           Accountability
 Soft Advice Approach      Moderate Advice Approach          Stringent Advice Approach
                                                            •Negotiation and prioritization
•No negotiation re:        •Some negotiation to determine     of key changes
  differences in opinion    what is agreed upon             •Follow up until all
•No follow up to ensure    •At least 1 follow up to          suggested improvements
 advice is incorporated     ensure key improvements have      have been incorporated
• No approvals/sign offs    been incorporated               • Approvals and sign-offs




              Increasing levels of QA and Accountability



              Increasing Levels of Project/Evaluation Autonomy
Summary:

   Long term evaluations require structures that will allow continuous
    feedback prior to the final evaluation report

        Continuous feedback should be provided to improve the program and to allow
         the youth to achieve optimal programming and results

   Proactivity on the part of the external evaluation team is required to
    ensure the risk assessment tool, the ‘theory of change’, comparison group
    and treatment intensity are all comprehensively assessed during the
    planning stages
Summary Cont’d
   Complex evaluations evaluating different levels of data (i.e. community,
    family and individual levels) should consider the use of multilevel data
    modelling

   Complex evaluations require that fidelity tools at least measure adherence
    of implementation activities and treatment intensity

        Encourage a correlation of fidelity levels with outcomes of interest to
         complement pre and post test data and improve efforts to isolate levels of
         program attribution
Contact Information

         Donna Smith-Moncrieffe
        Senior Evaluation Advisor
          Public Safety Canada
Policy, Research and Evaluation Division
   National Crime Prevention Center
E-mail: donna.smith-moncrieffe@ps.gc.ca

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Evaluating Long Term Complex Evaluations 2010

  • 1. Long Term Complex Evaluations: Challenges, Mitigation Strategies and Effective Practice Donna Smith-Moncrieffe Victoria Conference Centre, B.C, May 2-5, 2010
  • 2. Presentation Outline  National Crime Prevention Centre (NCPC) mandate  Youth Gang Prevention Fund (YGPF)  YGPF Evaluations  Challenges and Strategies used in Long Term Complex Evaluations  Development Phase (6 months)  Challenges and Mitigation Strategies  Implementation Phase (3 years)  Challenges and Mitigation Strategies  Summary
  • 3. NCPC Mandate/Core Activities Mission statement: To provide national leadership on effective and cost-efficient ways to both prevent and reduce crime by addressing known risk factors in high risk populations and places Core activities:  Provide funding to support targeted interventions in local communities  building and sharing practical knowledge with policy makers and practitioners
  • 4. NCPC priorities Provide funding to the following target groups/crime issues:  Children and youth at risk  Crime prevention in Aboriginal communities  Prevent recidivism among high-risk groups  Priority crime issues (youth gang, drug-related crimes)
  • 5. Youth Gang Prevention Fund (YGPF)  Fund operates between Oct 2006 and March 2011 (5 years)  Funding for anti-gang initiatives is provided in areas where gangs exist or are emerging with a focus on youth aged 9-24  Specialized fund developed to ensure that Canadian best practices in gang crime prevention can be disseminated
  • 6. Current NCPC Gang Projects  17 funded across Canada  Gang projects distributed across seven provinces (higher concentration in B.C, Prairies and Ontario)  Range of funds per project ($750,000 to $4,900,000.00 over a four year period)  Evidence-based practices for gang prevention include “wraparound”, case management, activities addressing multiple risk factors, and use of gang risk assessment tools. See NCPC website publications: NCPC Model and Promising Programs (2008)  Most projects have been operating 1-2 years
  • 7. Current NCPC Gang Impact Evaluations  Project recipients are required to hire external evaluation teams  Typical evaluation allocation is approximately $180,000.00 over four years  15/17 evaluations are funded through the contribution agreement with the project; two are funded through independent contracts with NCPC  Project evaluations need to provide information for NCPC and departmental performance reporting (DPR), in terms of both outputs (e.g. # of projects, # of activities implemented), and outcomes (e.g. changes in risk factors, reduced offending)
  • 8. YGPF Evaluation Reporting Requirements The YGPF Accountability and Audit Framework (ARAF) provides detail on how to monitor, evaluate and report on results . The evaluation reporting Requirements are as follows: NCPC/Public Safety reporting  Annual Departmental Performance Reports  Strategic Review (every five years)  3 year Interim Progress Report (March, 2009)  Five Year Outcome-based Evaluation to Treasury Board (April, 2011) External Evaluator  Evaluation Framework (6 months after project start date)  3 Annual reports (1 due each year January 31)  Final Evaluation Report (March 2011)
  • 9. YGPF Timelines: Evaluation Deliverables SOLICITATION DEVELOPMENT ANNUAL F TREASURY F OF REPORTS BOARD REPORTING PROJECTS PHASE U U N N JANUARY D D 17 17 2009 YGPF Projects EVALUATION SUMMATIVE Funded FRAMEWORKS 2010 EVALUATION S DEVELOPED E T 2011 N A D R S T S October 2006- 6 2009 March 2011 2006 2007 Months 2011 2011
  • 10. Development Phase: Tools and Resources Needed 6 Senior evaluation analysts work in regions where they Strengthening internal review and provide advice on evaluation deliverables evaluation capacity Evaluation frameworks, annual reports and final report Clear reporting due dates are specified in the contribution agreement and requirements contract YGPF National Logic model specifies expected outcomes Tool development and activities YGPF Evaluation Guidelines provide key indicators, literature and evaluation designs to 3rd party evaluation teams Specific tasks and requirements stated (i.e. using police, Detailed proposals and health and education records to validate self-reported contracts changes) Clauses allowing for discontinuation of the evaluation if deliverables are not satisfactory
  • 11. Development Phase (First 6 months) : Challenges Challenge Strategies  Risk Assessment Tool  Ensure the tool incorporates Development : relevant risk factors from the literature.  Difficulty in determining if target group is really gang  Utilize statistical tests to ensure involved, at risk of gang construct validity exists (i.e. chronbach’s alpha, factor analysis) involvement or just at risk of offending  Encourage evaluators to track what risk levels/cut-off scores are high  Evaluators viewed this as a enough to warrant program program staff responsibility intervention (i.e. demonstrating behavioural change with low risk participants is limited)
  • 12. Development Phase (First 6 months) : Challenges Challenges Strategies  Lack of a Comparison Group:  Evaluations not using a  Request that the feasibility of comparison group (50% ) conducting alternative need to comprehensively evaluation designs be identify how they are demonstrated addressing threats to internal validity  Ensure the analytical plan identifies confounding variables  Internal threats such as and controls for them. maturation and history are common threats in long term evaluations
  • 13. Development Phase (First 6 months) : Challenges Strategies Challenge  Evaluators need to be proactive and  Balancing quality assurance and challenge the program theory (i.e. stringent timelines even when the program is still developing by taking the evaluability assessment approach)  Developing an evaluation framework in six months while  Consider stringent timelines while the project is still developing ensuring that the intensity of program activities and their  Balancing the need to identify a relationship to the outcomes of ‘theory of change’ while meeting interest is logical prior to evaluating stringent project timelines and the program meeting ‘spending’ performance standards (i.e. prepare an evidence-based narrative to accompany the logic model
  • 14. Development Phase Challenges: Completing an Evaluation Framework I understand but we are still developing I really need to the program and complete this this will likely take evaluation time!!!!!!! framework soon……
  • 15. Implementation Phase: How to Improve the evaluation and program prior to the end of the project Utilize Evaluation Advisory Committees Information and apply Lessons Interim Evaluation of the Fund Learned prior to the end of the Evaluation Annual Evaluation Reports
  • 16. Implementation Phase: Challenges and Mitigation Strategies Challenge Strategies  Encourage evaluation team to use  Four levels of implementation multilevel statistical models. can be challenging:  Multilevel analysis allows variance in  Community outcome variables to be analyzed at  Peer hierarchical levels (i.e. separate  Family regression equations for each level)  Individual  Imbalances between the levels can be  Planned interventions at the peer taken into account (i.e. interactive and family levels were limited effects between individuals and families can still be considered with small samples from parents).
  • 17. Implementation Phase: Challenges and Mitigation Strategies Challenge Strategies  Long term evaluations usually  Ensure quality assurance protocol is developed mean frequent staff turnover  New staff should be trained to  Administration of ensure data collection is questionnaires and data conducted in a standard manner collection activity is mostly conducted by program staff  Evaluators should encourage the development of fidelity tools that clearly outline minimum levels of implementation, quality and treatment intensity
  • 18. Implementation Phase: Challenges and Mitigation Strategies  Defining program completion  Clearly identify activities that for these projects have been meet requirements for program challenging completion  Administrators may keep eager participants in the  Develop a fidelity tool/index that program for longer periods at minimum identifies dosage for:  Length of stay and treatment intensity is often not  Implementation commensurate (i.e.  Treatment Intensity participant stays for a year  Quality but only 30% of required treatment is completed)
  • 19. Sample Fidelity Tool: Implementation and Treatment Intensity Sample Fidelity Tool Required Element Measure 2 Case management sessions per week 4 Hours per week 16 Hours per month 96 Hours for the total program 1 Two hour group session per month 2 Hours per month 12 Hours for the total program 1 Two hour family counselling session in the home 2 hours per month over a 6 month period 12 Hours for the total program Trained clinician leading individual and group Yes : at least 80% of sessions the time
  • 20. Implementation Phase: Challenges and Mitigation Strategies Challenges Strategies  Managing external evaluation  Funding agency evaluation staff teams over a long period time frequently share expectations and deliverable due dates.  External evaluation teams have  Staff overseeing the evaluations competing priorities adopt a moderate advice  Balancing the production of approach that ensures technical quality deliverables within advice is incorporated in a timely stringent time frames can be manner challenging  Project autonomy can conflict with NCPC evaluation  Evaluation teams need to seek expectations clarification frequently
  • 21. Implementation Strategy: Balancing Quality Assurance (QA) and Accountability Soft Advice Approach Moderate Advice Approach Stringent Advice Approach •Negotiation and prioritization •No negotiation re: •Some negotiation to determine of key changes differences in opinion what is agreed upon •Follow up until all •No follow up to ensure •At least 1 follow up to suggested improvements advice is incorporated ensure key improvements have have been incorporated • No approvals/sign offs been incorporated • Approvals and sign-offs Increasing levels of QA and Accountability Increasing Levels of Project/Evaluation Autonomy
  • 22. Summary:  Long term evaluations require structures that will allow continuous feedback prior to the final evaluation report  Continuous feedback should be provided to improve the program and to allow the youth to achieve optimal programming and results  Proactivity on the part of the external evaluation team is required to ensure the risk assessment tool, the ‘theory of change’, comparison group and treatment intensity are all comprehensively assessed during the planning stages
  • 23. Summary Cont’d  Complex evaluations evaluating different levels of data (i.e. community, family and individual levels) should consider the use of multilevel data modelling  Complex evaluations require that fidelity tools at least measure adherence of implementation activities and treatment intensity  Encourage a correlation of fidelity levels with outcomes of interest to complement pre and post test data and improve efforts to isolate levels of program attribution
  • 24. Contact Information Donna Smith-Moncrieffe Senior Evaluation Advisor Public Safety Canada Policy, Research and Evaluation Division National Crime Prevention Center E-mail: donna.smith-moncrieffe@ps.gc.ca