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MARKETING
AND
MARKET
SURVEY
~Mr. D.J. Gurung
mrdjgurung@gmail.com
MARKETING ???
Is it Selling?
Is it advertising?
Is it customer
handling?
Is it promoting?
Is it price reduction?
 Marketing is the process of communicating the value of a
product or service to customers, for the purpose of selling that
product or service.
 Marketing is the management of process involved in identifying,
anticipating and satisfying consumer requirements profitably.
Marketing is the process of planning and executing the
conception, pricing, promotion, and distribution of ideas, goods,
services to create exchanges that satisfy individual and
organizational goals.
-American Marketing Association
MARKETING DEFINED…
4
Simple Marketing System
Industry
(a collection
of sellers)
Market
(a collection
of Buyers)
Goods/services
Money
Communication
Information
IMPORTANCE OF MARKETING
Creates Awareness
Boosts Sales
Builds Company’s
reputation
Prolongs
company’s
existence
MORE PROFIT
6
Marketing
Mix
Product
Price Promotion
Place
SOLUTION
INFORMATION
VALUE
ACCESS
Types of Marketing
Online Marketing
Offline Marketing
 Word of Mouth Marketing and Many more
 Advertising: The paid, public, non-personal
announcement of a persuasive message by an
identified sponsor; the non-personal presentation
or promotion by a firm of its products to its
existing and potential customers.
 Marketing: The systematic planning,
implementation and control of a mix of business
activities intended to bring together buyers and
sellers for the mutually advantageous exchange
or transfer of products.
MARKETING VS ADVERTISEMENT
MARKETING SURVEY
A general view, examination, or
description of someone or
something.
look closely at or examine (someone
or something).
WHAT IS SURVEY???
A market survey is a tool used to gather
information about existing or potential
customers in a certain market or population.
The study of the spending characteristics and
purchasing power of the consumer who are
within your business's geographic area of
operation; a research method for defining the
market parameters of a business.
MARKETING + SURVEY
Problems faced by any organization in market are:-
 Customer related
 Product related
 Price related
 Promotion related
 Place related
 Competition
PROBLEMS IN MARKET
Maintain competitiveness
Analyze market size
Analyze Customer need
Regulation of price
Effective promotion
Distribution Channel Management
SOLUTION= MARKETING SURVEY
 Telephonic interview
 Face to face Interview
 Focus group interview
 Direct mail interview
 E-mail interview
 Questionnaire
 Group Discussion
MARKETING SURVEY TOOLS
1. Define objectives & specify information to
be collected
2. Select a sample
3. Prepare questions for survey
4. Collect data & analyze information
5. Prepare report based on data analyzed
DESIGNING MARKET SURVEY
AREAS FOR INFORMATION
COLLECTION
Marketing and Market survey
Marketing and Market survey
Marketing and Market survey

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Marketing and Market survey

  • 2. MARKETING ??? Is it Selling? Is it advertising? Is it customer handling? Is it promoting? Is it price reduction?
  • 3.  Marketing is the process of communicating the value of a product or service to customers, for the purpose of selling that product or service.  Marketing is the management of process involved in identifying, anticipating and satisfying consumer requirements profitably. Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, services to create exchanges that satisfy individual and organizational goals. -American Marketing Association MARKETING DEFINED…
  • 4. 4 Simple Marketing System Industry (a collection of sellers) Market (a collection of Buyers) Goods/services Money Communication Information
  • 5. IMPORTANCE OF MARKETING Creates Awareness Boosts Sales Builds Company’s reputation Prolongs company’s existence MORE PROFIT
  • 9.  Word of Mouth Marketing and Many more
  • 10.
  • 11.  Advertising: The paid, public, non-personal announcement of a persuasive message by an identified sponsor; the non-personal presentation or promotion by a firm of its products to its existing and potential customers.  Marketing: The systematic planning, implementation and control of a mix of business activities intended to bring together buyers and sellers for the mutually advantageous exchange or transfer of products. MARKETING VS ADVERTISEMENT
  • 13. A general view, examination, or description of someone or something. look closely at or examine (someone or something). WHAT IS SURVEY???
  • 14. A market survey is a tool used to gather information about existing or potential customers in a certain market or population. The study of the spending characteristics and purchasing power of the consumer who are within your business's geographic area of operation; a research method for defining the market parameters of a business. MARKETING + SURVEY
  • 15. Problems faced by any organization in market are:-  Customer related  Product related  Price related  Promotion related  Place related  Competition PROBLEMS IN MARKET
  • 16. Maintain competitiveness Analyze market size Analyze Customer need Regulation of price Effective promotion Distribution Channel Management SOLUTION= MARKETING SURVEY
  • 17.  Telephonic interview  Face to face Interview  Focus group interview  Direct mail interview  E-mail interview  Questionnaire  Group Discussion MARKETING SURVEY TOOLS
  • 18. 1. Define objectives & specify information to be collected 2. Select a sample 3. Prepare questions for survey 4. Collect data & analyze information 5. Prepare report based on data analyzed DESIGNING MARKET SURVEY