3. 3ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
Prime Minister of Mongolia
Your Excellency ERDENEBAT Jargaltulga,
I am pleased to present you the Report on Performance of 2016 Fiscal Year of the Communications Regulatory Commis-
sion.
The report was prepared in accordance with the Article of 8.11 of the Law on Communications of Mongolia approved in
2001. The report contains the summary of works implemented in the ICT sector and the major regulatory works under-
taken within the framework of the rights and responsibilities defined by laws.
The Audited Financial Statement of Accounts of the CRC for 2016 is also included in the Report.
Saikhanjargal ADIYASUREN
Chairman & CEO of Communications Regulatory Commission
December 31, 2016
5. 5ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
Mongolia: Country profile
National programs and policy documents of ICT
sector
Key statistics of ICT sector of Mongolia 2016
Mobile and fixed networks
Internet service
Postal Service
CATV and IPTV
Economic features
Works we accomplished in 2016
The book of legal documents of ICT sector
published
4G LTE in Mongolia
2IPD evaluation – Integrated indicators of Postal
service development
Monitoring and evaluation
C O N T E N T
Who we are - Communication Regulatory
Commission
Main events of the sector
Trainings and workshops for service providers
Cooperation
Foreign relations
Training and development programs
Annexes
Annex 1: Integrated list of resolutions and decisions
made by CRC Board meetings
Annex 2: List of new, updated and amended rules,
guidelines, requirements, general terms and
documents approved by CRC in 2016
Annex 3: Standards of ICT sector approved in 2016
Annex 4: Auditing certification
8. 8
NATIONAL PROGRAMS AND POLICY
DOCUMENTS OF ICT SECTOR
№
Name of National
Program
Approved
Organization,
Date
Main Purpose of Program
1
Program on national
satellite/2012-2016/
Government
resolution #137
(November 24,
2012)
To develop and localize the aerospace research and space technology in
Mongolia, to launch, possess and use a national satellite, and to specify
activities to activate international cooperation in the above areas
2
National program of
information security
/2010-2015/
Government
resolution #141
(June 02, 2010)
To guarantee national security, basic rights and freedoms of citizens by
undertaking gradual measures to ensure cyber security of e-database,
information and its supporting infrastructure of Mongolian governmental
and non-governmental organizations, citizens and business entities
3
National program
to switch radio and
television broadcasting
network into digital
technology
/2010-2015/
Government
resolution #275
(October 27,
2010)
To enable provision of quality, accessible and more information-enriched
broadcasting services to all citizens, to introduce new ICT services and increase
their consumption, and to implement the Platform of the Government of
Mongolia by switching radio and television broadcasting network into digital
technology
4
National Program “Post
for every household”
/2011-2020/
Government
resolution #126
(2011)
To build up the national postal network in Mongolia, to improve transmission
quality of the basic network, to introduce new types and consumption of
traditional services transmitted through network, to introduce new services
and consumption based on Its, and to create opportunities to deliver postal
services on accessible, fast and reliable manner
9. 9ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
5
National Program on
high-speed broadband
network
/2011-2015/
Government
resolution #145
(May 03, 2011)
To develop favorable legal and regulatory environment and to specify future
measures to build up, expand, use, own and develop high-speed broadband
network of information and communications
6
National Program on
e-Government
/2012-2016/
Government
resolution #101
(April 04, 2012)
To make government operations more transparent and open, to increase
citizens’ participation in development of government policies, to make public
services accessible and red-tape free, and to develop e-services
7
Program to develop
national innovation
system
/2008-2015/
Government
resolution #306
(November 28,
2007)
To develop a model of national innovation system and specify priority
objectives and measures to ensure sustainable economic development and
to increase competitiveness of manufacturing industry and operational
efficiency of science and technology with the purpose of setting up the
foundation of creating an efficient national innovation system aligned with
Mongolian specifics
8
Policy on ICT
development to
be implemented
by Government of
Mongolia
/2017-2025/
Government
resolution #47
(February 08,
2017)
To accelerate the development of Mongolia by enabling universal access
of ICT achievements, developing export-oriented and information-based
high technology production, promoting human development and increasing
competitiveness
12. 12
NUMBER OF MOBILE SUBSCRIBERSBACKBONE NETWORK
1 MOBILE AND FIXED NETWORK
3,068.2
2015
3,027.2
2014
1,743.5
2009
2,023.0
2010
2,373.0
2011
2,811.5
2012
2,877.6
2013
Length of fiber optic cable: km
Information and communication networking
company
17,462 km
Skynetworks LLC 7,870 km
Mobicom networks LLC 7,757 km
Gemnet LLC 2,265 km
Ulaanbaatar Railway Joint Stock company 1,406 km
Total 36,760 km
Following service providers run backbone network business in
the market 2016
2016
3,409.4
17. 17ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
2012
2,637
2,703
3,285 3,256
3,794
2014 2015 20162013
TOTAL NUMBER OF MOBILE SMS SENT /MILLION/
2012-2016 ОН
NUMBER OF SMARTPHONE USERS 2015-2016
Number of sent SMS
2,356,6271,927,797
2015 2016
21. 21ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
ШУУДАНГИЙН БИЧИГ ЗАХИДЛЫН СОЛИЛЦООНЫ ТОО
Registered subscribers гарах
орох
140000
120000
100000
80000
60000
40000
20000
0
2013 он
бичиг илгээлт боодол
захидал
бичиг илгээлт боодол
захидал
бичиг илгээлт боодол
захидал
бичиг илгээлт боодол
захидал
2014 он 2015 он 2016 он
Шуудангийн бичиг захидлын солилцооны тоо
Дотоодын шуудангийн үйлчилгээ
Улс хоорондын шуудангийн үйлчилгээ
Бичигзахидалорох
солилцоо
2016 он
2015 он
2014 он
2013 он
Бичигзахидал
гарахсолилцоо
2016 он
2015 он
2014 он
2013 он
0 400000 800000 1200000 1600000200000 600000 1000000 1400000 1800000
2 INTERNET SERVICE
22. 22
Орох шуудангийн илгээлт, боодлын солилцооны тоо
Дотоодын шуудангийн үйлчилгээ
Улс хоорондын шуудангийн үйлчилгээ
250000
200000
150000
100000
50000
0
2016 он 2016 он2015 он 2015 он
Илгээлт Боодол
2014 он 2014 он2013 он 2013 он
Гарах шуудангийн илгээлт, боодлын солилцооны тоо
Дотоодын шуудангийн үйлчилгээ
Улс хоорондын шуудангийн үйлчилгээ
60000
50000
40000
30000
20000
10000
0
2016 он 2016 он2015 он 2015 он
Илгээлт Боодол
2014 он 2014 он2013 он 2013 он
2 INTERNET SERVICE
28. 28
TOTAL INCOME OF ICT SECTOR
(billion MNT)
TOTAL INCOME MARKET SHARE | 2016
2008-2016 он
7
365.2
2008
449.2
2009
649.
2012
470.9
2010
784.0
850.4
20142013
933.3
2015
965.0
20162011
538.9
Mobile service
ICN
Postal service
VOIP
Fixed telephone service
Cable channel
NIIM
IPTV
Internet service
51.62%
4.36%
1.79%
1.77% 1.14%
1.19%
1.42%
8.41%
9.34%
Internet
wholesale
service
Terrestrial TV
broadcaster
Cable television
service
VSAT
8.30%
4.73%
4.45%
0.68%
Content service
Radio
broadcaster
0.62%
0.17%
5 ECONOMIC INDICATORS
29. 29ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
TOTAL INVESTMENT OF ICT SECTOR
(billion MNT)
TOTAL INVESTMENT MARKET SHARE:
2016
76.4
2008
94.4
2009
89.9
2010
107.7
2011
108.0
2012
122.2
239.2
20142013
204.6
2015
233.2
2016
2008-2016
ICN
Fixed telephone service
VSAT
Internet whossale service
Mobile service
Content service
Internet service
IPTV
Cable television service
Terrestrial TV broadcaster
Radio broadcaster
Cable channel
Postal service
NIIM
0.004%
0.33%
0.43%
0.46%
0.82%
0.13%
1.00%
1.51%
1.93%
2.18%
6.07%
71.33%
9.26%
4.56%
0 100
31. 31ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
BRIEF SUMMARY OF THE CRC ACTIVITIES IN 2016
In 2016, CRC conducted 9 regular and 1 extraordinary meetings, issued 52 resolutions and 19 memos, and monitored
implementation of its resolutions and memos. The scope of issues discussed included directions, rules, regulations,
requirements and general terms of ICT, radio, television and post, principles of distributing interconnectivity revenues,
regulations on fees of regulatory services, distribution of radio frequency, updating and renewing plans, insurance,
revocation, cancellation, recovery and certification of licenses, and other expedient matters.
In the course of discussing renewal and updates of regulatory documents, rules, regulations, requirements and general
terms by CRC meetings, more than 40 documents out of over 80 documents, which are currently effective, were
renewed and amended. As of December 31, 2016:
• Documents of legal norms currently effective in operations of CRC: regulatory directions, rules, regulations,
requirements, general terms, frequency distribution and planning documents: – 86
• Newly approved and renewed- 10
• Amended - 30
• Revoked-4
Within the framework of its main functions and mandates, the Communication Regulatory Commission (CRC) of Mongolia has
implemented the following activities in the reported term.
1 2016 ОНЫ ҮЙЛ АЖИЛЛАГААНЫ ТОВЧ ТАЙЛАН
WITHIN THE FRAMEWORK OF PLANNED WORKS AND EVENTS
32. 32
During regular meetings of 2016,
based on reports, recommendations,
related laws and regulations and upon
discussing the conclusions of the
working group in regard to the bidding
organized by CRC, CRC issued the
resolution No.23 of 2016 to revoke the
IPTV license which was issued to Bodi
International Inc and Mongolia Telecom
Inc to operate in Ulaanbaatar city; and
it issued licenses to operate FM radio
broadcasting service and to use radio
frequency by resolutions No.31, 32, 40
and 48 of 2016.
Within the framework of organizing implementation of resolutions
and memos of CRC meetings and monitoring implementation of
approved regulatory directives, rules, regulations, requirements and
general terms, CRC has undertaken measures to send out more than
1,100 official notices to relevant ministries, organizations, districts,
tax offices, professional inspection departments, business entities,
license holders, citizens and legal entities as follows: “Special terms
and requirements for licenses on internet service provision”, “General
terms and requirements for regulations of digital content service” and
“Terms and requirements for licenses of content aggregators” – to
more than 500 internet service provider companies and organizations;
and “Terms and requirements for broadcasting regulations” to all
broadcasting televisions and cable channels in cities and rural areas.
nationwide. Also official notices with attachments containing
resolutions on approval of their applications for licenses were sent
to CITA, USOF (Universal Service Obligation Fund), Oyu Tolgoi LLC,
Mongolian Telecom LLC, MobiCom Corporation LLC, Skytel Group
LLC, Unitel Group LLC, G-Mobile LLC, Railcom center, Mass TV, and
General Department of Taxation.
CRC reviewed documentation, extention application forms and related documents for 71 applications for new licenses,
25 applications for license extension and 17 applications to make amendments in licenses to use radio frequency; 168
applications for new certificates, 190 applications for extension and 13 applications to make amendments in certificates
to use radio frequency; and 10 applications to use amateur’s radio stations. CRC undertook planning and distribution of
215 radio frequencies in VHF and UHF frequency band in compliance with the Law on Radio frequency, relevant rules,
regulations, regulatory documents and technical requirements.
1 2016 ОНЫ ҮЙЛ АЖИЛЛАГААНЫ ТОВЧ ТАЙЛАН
33. 33ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
CRC published edited and revised resolutions and terms and conditions of license and certifications English version of
“The Legal Guide of ICT sector” in April 2016.
CRC conducted detailed study of 52 resolutions and decisions made by 9 regular and 1 extraordinary meetings and
put them together in special folders for internal use. And also all resolutions, regulatory documents, amended and
renewed licenses/certificates, resolutions and decisions from 2016 meetings were placed in HTML form to anyone to
use as textbook.
CRC post every resolution from scheduled-9, non-scheduled-1 Committee meeting with addendum and monitoring
reports on www.crc.gov.mn to in accordance with Information transparency and publicize.
34. 34
In 2016, the CRC have fully updated all legal documents
which were issued by decree of CRC and were designed to
serve license holders, and have worked to issue decisions
to support sustainability of businesses with license and to
provide favorable environment.
In other words, extensive works were carried out to identify
required amendments and changes to effective legal
documents issued by decree of commission; approve revised;
integrate documents, which duplicated regulation of single
relationship, revoke some of documents, etc. This tidious
work have resulted in the production of legal document
named “Legal Guide of ICT sector” newly published in 2016.
The amended and updated legal documents, which were
included in the Legal Guide was published in both English
and Mongolian languages for the 95th anniversary of
establishment and development of ICT sector in Mongolia.
The CRC has distributed the Legal Guide for free to
businesses and license holders and is currently working on
to comply it with General Law on Administration.
All the activities organized by CRC are open to public and
can be accessed at www.crc.gov.mn website. All decrees,
decisions, legal documents are placed at website. The service
providers, license holders can submit their suggestions and
requests related to legal environment of ICT to CRC through
website.
UPDATED LEGAL GUIDE OF ICT SECTOR IS PUBLISHED
ХУУЛЬ ЭРХ ЗҮЙ2
35. 35ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
The Communications Regulatory Commission is responsible for allocating, introducing, creating a database, monitoring
and assign new zipcodes according to relevant changes in Mongolia.
In the past, Mongolian zipcodes directory reference book has been published five (5) times by the CRC since 2007 (2007,
2009, 2010, and 2013), the latest version of “Mongolian zipcodes directory-2017” was published in December 2016.
The zip codes reference publication was distributed to the following offices for official use:
¾¾ Cabinet Secretariat of Government of Mongolia;
¾¾ Communications and Information Technology Authority;
¾¾ 9 districts governors’ office of the UB capital city;
¾¾ Affiliated offices and units of the National Emergency Management Agency of Mongolia in 21 provinces;
¾¾ Emergency medical service center;
¾¾ 460 post offices and units of the Mongol Post JSC;
¾¾ Approximately 500 pieces directory reference books have been distributed to more than 40 postal service license
holders;
For more information on national zipcodes, please visit at www.zipcode.mn
“MONGOLIAN ZIPCODES DIRECTORY-2017” WAS PUBLISHED
36. 36
4G is the latest or the standard of the 4th generation.
In 2010, ITU has defined 2 technologies - LTE-Advanced
and Wireless-MAN-Advanced as ‘4G’ standards. 4G LTE
service is 5-7 times faster than 3G service, and it creates
opportunities for its subscribers to access real-time, high-
speed and mobile broadband services by cellular telephones,
tablets and portable computers which support 4G services.
The ITPCA approved the decree No.10 in 2015 on “Introducing
Mobile communications of next generation in Mongolia”,
and it is a key policy document to introduce 4G and 5G
generation systems of mobile communications in Mongolia.
Within the framework of the above policy direction, CRC
issued the resolution No.68 in 2015 on “Regulations to be
adhered in introducing mobile communication system of next
generation in Mongolia”, which defines the frequency bands
to be used in LTE system of the mobile communications of
the 4th generation, and licenses to set up 4G network were
issued to mobile operator companies. Mobicom Corporation
LCC, Unitel LCC, Skytel LCC and G-Mobile LCC were issued
with licenses to operate 4G LTE/LTE-A services of cellular
mobile communications in compliance with “Regulations to
introduce mobile communication system of next generation
in Mongolia” approved by the CRC resolution.
The following table shows the status of licenses to use radio
frequency spectrum bands in introducing 4G LTE/LTE-A service of
mobile communication system of next generation by each cellular
communications service providers:
№ License owner
Radio frequency
spectrum band
3GPP band
identification
1
Mobicom
corporation LCC
2 х 10 МHz 3
2 х 10 МHz 28
2 Unitel LCC
2 х 10 МHz 3
2 х 10 МHz 28
3 Skytel LCC 2 х 10 МHz 3
4 G-Mobile LCC
2 х 10 МHz 3
2 х 10 МHz 28
UNITEL LLC introduced 4G/LTE service in Ulaanbaatar city
in April, 2016, and has undertaken the 4G/LTE network
expansion in the rural areas in November.
MONGOLIA LAUNCHES 4G SERVICES IN
TELECOM MARKET
4G, 2IPD3
37. The basic input into the 2IPD consists of UPU data, includ-
ing postal big data –over 3 billion tracking records checked
and analyzed-official UPU statistics, and key UPU surveys.
An analysis of the data results in a benchmarking perfor-
mance score (0-100) along four key dimensions of postal
development: reliability, reach, relevance and resilience.
Postal services in Switzerland (100), France (94.75) and
Japan (94.09), top ranking in 2016, closely followed by
the Netherlands (4th), Germany (5th). They are all clearly
outperforming their peers thanks to the number of fac-
tors, such as top quality of service (reliability), across, wide
range of postal products, as well as global connectivity
(reach) provided to their customers. This in turn supports
an already strong demand for their domestic services (rel-
evance) and strengthens the resilience of their business
models in a fast-evolving world economy.
The average score for Mongolia is 39.41 and 79-th place
in the global postal ranking of 170 countries. The result
of Mongolia showing that in the future we are must be
improve our average score of integrated index for postal
development.
INTEGRATED INDEX POSTAL DEVELOPMENT (2IPD)
The UPU’s integrated index for Postal development (2IPD) is composite index providing an overview of postal development
around the world, with the results for 2016 covering 170 countries.
̺íòºñëèéíýõíèéøàòíûàæëûíõ¿ðýýíäáàéãóóëëàãûí
âýáñàéòûíá¿òýö,ìýäýýìýäýýëëèéíçîõèîíáàéãóóëàëò,
ìýäýýëýõõýëáýðèéíõóâüäá¿ðýíººð÷ëºëòøèíý÷ëýë
õèéñýí.¯¿íä:
ÕÕÇÕ-íûòîãòîîëøèéäâýðèéãõýðýãæ¿¿ëýõ,áàéãóóëëàãûí¿éë
àæèëëàãààãñóðòàë÷èëàõ,øèíýä¿ðýìæóðàìáîëîíòåõíèê
òåõíîëîãèéíìýäýý,õýëýëö¿¿ëýã,óóëçàëòûí¿ðä¿í,çàðëàë,
ìýäýýëýëçýðýã÷èãëýëýýðíèéò145Ìáèòáàãòààìæá¿õèé52
ìàòåðèàëûãøèíýýðáàéðøóóëñàí.
8îíëàéíõýëýëö¿¿ëýã,ñàíàëàâàõ6õóóäñûãòóñòóñáàéðëóóëàí
îðóóëàâ.
Ñàëáàðûíçîõèöóóëàëòûíáàðèìòáè÷èã,ä¿ðýìæóðàì,
òóñãàéçºâøººðëèéíøèíýýðáàòëàãäñàí,øèíý÷èëñýí,íýìýëò
ººð÷ëºëòîðóóëñàíæóðàì,íºõöºëøààðäëàãàáîëîí2013îíû
õîðîîíûõóðàëäààíûøèéäâýð,òîãòîîëûííèéòäýý52õóóäñûã
òàòàõôàéëûíõàìòHTMLõýëáýðýýðîðóóëæ,îëîííèéòýä
íýýëòòýéñóðòàë÷èëàõ,çºâëºìæãàðûíàâëàãàõýëáýðýýð
àøèãëàõáîëîìæèéãá¿ðä¿¿ëýâ.
E-CRCÒªÑªË 2
Öàõèìõóóäñàí䓯éë÷èëãýýýðõëýã÷äèéíáîëîâñðîëä”íýðòýé
öýñíýýæõîëáîãäîõçºâëºìæ,ãàðûíàâëàãà,âèäåîõè÷ýýë,
òàíèëöóóëãà,ñóäàëãààíûìàòåðèàë,õîëáîãäîõëèíêèéã
áàéðøóóëàíòàéëàíòõóãàöààíäõèéñýíøàëãàëòóóäûí
õóðààíãóéòàéëàí,2006îíîîñõîéøá¿ñèéíñåìèíàðóóäààð
õèéæáàéñàíèëòãýëèéãèëòãýã÷èéííýð,õºòºëáºðèéíõàìò
áàéðøóóëæ,ñóðòàë÷èëàõàðãàõýìæýýãàâëàà.
Ò¿¿í÷ëýíõîðîîíûöàõèìõóóäñàíä“Õýðýãëýã÷èéíáóëàí”
íýðòýéäýäöýñíýýæõîëáîãäîõçºâëºìæ,ýðõç¿éíìýäýýëýë,
îëîíóëñûíáàéãóóëëàãûíçºâëºìæèéãîð÷óóëæáàéðøóóëàí
òîãòìîëøèíý÷ëýíáàÿæóóëàõàæëûãõèéæàæèëëàñàíáîëíî.
ÕÕÇÕ-íîîñíýãòãýíãàðãàäàãñàëáàðûíñòàòèñòèêìýäýýëëèéã
àâ÷íýãòãýõíèéòäýý16ìàÿãòûãøèíý÷ëýíáîëîâñðîíãóéáîëãîõ,
öàõèìõýëáýðýýðáºãëºõ,òóñãàéçºâøººðºëýçýìøèã÷äèéí
ìýäýýëëèéí¿íäñýíñàíòàéõîëáîõ,øèíý÷ëýíáîëîâñðîíãóé
áîëãîõàæëûíõýñãèéãòîìèëîíàæèëëóóëàâ.Àæëûíõýñãèéí
áîëîâñðóóëñàíøèíý16ìàÿãòûíçàãâàð,áºãëºõçààâàð,
õîëáîãäîõìýäýýëýë,òàéëàíãÄàðãûíǺâëºëèéíõóðàëä
òàíèëöóóëæ,õîëáîãäîõººð÷ëºëòèéãòóñãàíïðîãðàììçîõèîã÷
àæàõóéííýãæèäàæëûíäààëãàâðààðõ¿ëýýëãýíºãñºí.
38
37ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
38. 38
OVERVIEW OF THE METHODOLOGY
INTEGRATED INDEX FOR POSTAL DEVELOPMENT (2IPD)
Reliability
Quality of services
performance,
predictability, across
all categories of postal
delivery services, with a
focus on domestic and
inbound of the postal
delivery process and
operations.
Postal operational
efficiency
Internationalization of
postal services
Competitiveness in all
main markets
Adaptability of
business models
Intensity of demand for
full portfolio of postal
services in each postal
segment, incl. mail
logistics and financial
services.
Global postal
connectedness
performance, at the
international level,
across all categories
of international postal
delivery
Capacity to innovate8
deliver inclusive postal
services and integrate
sustainable development
targets in postal business
models
Relevance Reach Resilience
OVERVIEW OF THE METHODOLOGY
4G, 2IPD3
39. 39ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
MEASUREMENT AND INSPECTION OF 2016
1. Wireless technology
with 2.4GHz and 5GHz in
Ulaanbaatar and Bayan-
Ulgii, Bayankhongor,
Govi-Altai, Uvurhangai,
Selenge, Tuv, Khovd, and
Uvurhangaiaimags, Wimax
technology internet service
providers 18 organizations
and Universities in UB, utilization of wireless internet used in large
hotels have been conducted monitoring and inspections. Monitoring
has been done according to the Law on Communications; the Law
on Radio Waves and other relevant standards, rules and regulations,
the violation has been abolished and provided technical advice.
2. Television broadcasting During the 2016 Parliamentary and Local
Election Campaigns, Monitoring of radio and TV broadcasting
in accordance with Article 82.17 of the Mongolian Election Law,
Took inspection on 9 TV programs in Zavkhan, Govi-Altai, Bayan-
Ulgii, Khovd, and Uvs aimags and other relevant provisions of the
Law on Election of Mongolia and “Procedures on the introduction
and monitoring of advertisement on radio and television” and in
accordance with license terms and condition, Inspection was done
and took corrective action to eliminate the violations. Measurements
were made on the prevalence of digital TV coverage in Ulaanbaatar
and Bayan-Ulgii, Bayankhongor, Govi-Altai, Dornod, Uvurkhangai,
Sukhbaatar, Khovd and Khentiiaimags.
3. Radio broadcasting In order to improve the quality of FM radio
broadcasting in the central city of Ulaanbaatar, 1 January 2016 to 15
December, The measurement has been done withinlicensed radio
station with frequency of 32 by 151699 times, and to submit the
measurements and summarize the results by monthly and quarterly
reports, through the website and through the magazine 11 times, and
submit 50 copies of the violations to non-compliant organizations
and provided necessary training to the service providers, and have
eradicated the violation.
4. Transmission of multi-channel Television and Radio to Ulaanbaatar
city -2, Bayan-Ulgii aimag-1,Darkhan-Uulaimag -2, and 1 radio
station of Khovdaimag have been monitored and the violation
was resolved. Also, measurements and checks were carried out on
whether the television and radio multi-channel transmission service
was implemented by the decimeter 600 MHz.
5. Cellular Telecommunication Service provider eliminates interference
from analog and digital television broadcasters on mobile radio
frequencies and service quality measurements of 2G, 3G and
4G at Ulaanbaatar and 17 aimags and 4 border ports. 41 mobile
telephones with DECT 6.0 technology, which interact with cellular
communication bands, wireless fixed wireless devices sold by Vertex
Mon LLC, are discovered, suspended its license and took necessary
actions.
6. Mobile / fixed line broadband service: in Ulaanbaatar and rural
areas / Inspection has been done In total 685 business entities
which they use fixed line broadband; operating in mining, mineral
resources, construction, hotel, taxi services, recreation, sanatorium
and security services.297 of them don’t use radio stations, 352 of
them were licensed to use radio communications, 36 of them used
PLANNED AND NON-PLANNED MEASUREMENT AND INSPECTION
ХЯНАЛТ, ШАЛГАЛТ4 39
40. 40
radio communication without permission and necessary actions
were taken.
7. During the Asia-Europe Summit, ASEM-11, the radio frequency
allocation and registration was carried out and measures were
taken to prevent frequent monitoring and interference from
radio frequency utilization. Within the framework of controlling
the implementation of the regulatory agreement on the border
zone Uvurkhangai, Bayankhongor, Gobi-Altai, Khovd, Bayan-Ulgii,
Darkhan-Uul, Orkhon, Dornod, Khentii and Sukhbaataraimags and
Zamyn-Uudsoum of Dornogoviaimag which borders with People’s
Republic of China, The measurements were performed at the
bandwidth of 9 kHz - 6 Ghzs. In order to secure communication
equipment, 19 new equipment for the certification of equipment
should be completed. 5 Evaluation and testing shall be carried out to
extend its license for conformity of the equipment.
The CRC has approved “General conditions and requirements for regulation of television and radio’ in 2011 based on “Directions to
follow for regulation of radio and television” issued by decree No. 276 of 2010 by Government of Mongolia, which was designed
to regulate relationships to support development of radio and television in Mongolia, creating favorable environment for market
competition, and to provide quality services accessible to public and meeting common public interest. These conditions and
requirements were updated and approved in 2015 as “Broadcasting Regulation, conditions and requirements”.
The CRC is working to take necessary measures to ensure implementation of broadcasting conditions and requirements and
regularly conduct control and monitoring within related law and broadcast conditions and requirements.
MONITORING OF TV BROADCASTERS AND CHANNELS IN ULAANBAATAR
40ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
ХЯНАЛТ, ШАЛГАЛТ4
41. 41ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
Eagle live
Excess of advertisement
The status of monitoring on condition and requirement to have no more than
15 minutes of advertisement for one hour of television braodcasting.
Ekh oron 9:27:28
5:54:19
1:06:22
86:49:06
60:28:06
2:18:30
7:57:51
0:24:31
0:00:07
0:25:19
0:09:14
0:01:24
11:33:03
50:38:46
52:38:43
26:04:12
20:16:03
2:09:13
Star TV
Mongol TV
Education
V TV
UBS
TÂ9
TÂ8
TÂ5
TM
SBN
NTV
MN2
MN25
MNB
ETV
C1
60:00:0048:00:0036:00:0024:00:002:00:000:00:00
Percentage of enlightment, cognitive and children’s education program’s
The percentage of enlightment, congnitive and children’s education program
has been monitored within four program categories, namely, children’s
upbringing and education programs; programs on national language, culture,
customs, history and tradition; programs on health, nature and ecology and
science and cognitive programs. The monitoring results are presented in below
graph:
TELEVISION SERVICES
Monthly total /hour:minutes:sec/
Ekh oron
Star TV
Mongol TV
Eagle live
Education
V TV
UBS
TÂ9
TÂ8
TÂ5
TM
SBN
NTV
MN25
MNB
MN2
ETV
C1
0.0% 20.0%15.0%10.0%5.0%
Health,
environment
and ecological
programs
National language,
culture, customs,
history traditional
programs
Child rearing,
educational
programs
Science
programs
/Monthly average indicators/
43. 43ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
Excess of advertisement
The monitoring results on the condition and requirement that no more than 15 minutes per one hour of broadcasting channel is presented in below graph.
CHANNEL SERVICES
Monthly average indicators/hour:min:sec/
7Channel
Ebox
GTV
KCBN
LCN
MNC
MassTV
AsiaBox
MovieBox
MN3
OTV
NBS
PPA/TV6
SCH
SPSAction
SPSPlus
SPSWorld
SPSPlay
SPSPrime
Smart4k
ShopMongolia
Nationaltimesnews
ZА/MNBASports
DocumentaryBox
TV1
TV10
TV3
TV5x3
TV9x2
UBSx3
MalchinTV
Worldtv
ONTV
AistMongolia
Bloomberg
DotnoTV
DreamTV
EagleTV
City
Like
Molor
OllooTV
Parliament
Royal
SkyTV
Soyongegeeruulegch
Suld
Ecochannel
Healthchannel
UlziiTV
Home-shopping
Trade
Channel11
0:00:00
4:48:00
9:36:00
28:48:00
14:24:00
33:36:00
19:12:00
38:24:00
24:00:00
43:12:00
138.28:30
44. 44
Percentage of local content
The program content is divided into foreign and local content. The monitoring over the requirement to have more than 50 percent of local and national content
of weekly broadcasting hours is presented in below graphh
/Сар бүрийн дундаж үзүүлэлтээр/
7Channel
Ebox
GTV
KCBN
LCN
MNC
MassTV
AsiaBox
MovieBox
MN3
OTV
NBS
PPA/TV6
SCH
SPSAction
SPSPlus
SPSWorld
SPSPlay
SPSPrime
Smart4k
Nationaltimesnews
ZA/MNBASports
DocumentaryBox
TV1
TV10
TV3
TV5x3
TV9x2
UBSx3
MalchinTV
Worldtv
ONTV
AistMontolia
Bloomberg
DotnoTV
DreamTV
Eagle
Like
Molor
OllooTV
Parliament
Royal
SkyTV
Soyongegeeruulegch
Suld
EcoTV
Healthchannel
UlziiTV
Channel11
50%
ХЯНАЛТ, ШАЛГАЛТ4
45. 45ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
Percentage of specialised Genre at channel programs
According to the Broadcasting regulation, terms and conditions, channels daily broadcast program must have not less than 80% of specialized genre, and 60%
of specialized congitive channel programs. The monitoring on whether these requirements met are presented in below graphs.
Other channel
/Monthly average indicator/
Channels specialized in
congitive contents
/monthly average indicator/
60%
GTV
PPA/TV6
100.0
80.0
60.0
40.0
20.0
0.0
Smart4k
Nationaltimesnews
TV3
TV9x2
AistMongolia
DotnoTV
Like
OllooTV
Soyongegeeruulegch
Ecochannel
Healthchannel
7Channel
Ebox
KCBN
LCN
MNC
MassTV
AsiaBox
MovieBox
MN3
OTV
NBS
SCH
SPSAction
SPSPlus
SPSWorld
SPSPlay
SPSPrime
DocumentaryBox
TV1
TV10
TV5x3
MalchinTV
Worldtv
ONTV
BloombergMN
DreamTV
Molor
Parliament
Royal
SkyTV
Suld
80%
100.0
80.0
60.0
40.0
20.0
0.0
UlziiTV
Channel11
46. 46
CONCLUSION ON EXECUTION OF CONTRACTUAL OBLIGATIONS BY POSTAL SERVICE
PROVIDERS
The Postal regulatory agency reviewed personal cases of 51 legal entities, providing services and checked fulfillment of execution
of special license agreement provisions and made following conclusion
Agreement execution checked by the following
classification:
1. Personal case set
2. Existence of payment and settlement remainder
3. Service quality and client’s complaints
4. Statistical data development, submission of price and
tariff information.
Inspection and check covered 51 legal entities, including 40
legal entity, holding “B” class special license for international
postal service providing, and 10 legal entity owning special
license on express mail, delivery and logistics. Including 22
active legal entities, 14 inactive legal entities and 14 legal entity
with suspended activities.
From that 14 legal entity with suspended activities, and period,
following obtainment of special license for 5 legal entities is
about to become 1 year. “Dulguun delgerekh”, “Gerelt khurgekh
orgil” LLC holding “A” class special licenses in 2 directions both,
“SFML” LLC – express mail and logistics, and 3 legal entities
city and intercity network special licenses accordingly.
By current inspection and check indicated, that “Asralt Khukhii”
LLC, “Mongol town online express” LLC, “EBid” LLC in direction
of USA, “Monteever” LLC, “Khamag Mongol khuraldai” LLC,
“VIPMK” LLC and “Deejin Korea” LLC in direction of Korea,
and express mail “SFML” LLC executed agreement obligations
by 80-90 percent each. Measures to be taken in accordance
with results of inspections and checks sent to each special
license holder.
̺í òºñëèéí ýõíèé øàòíû àæëûí õ¿ðýýíä áàéãóóëëàãûí
âýáñàéòûí á¿òýö, ìýäýý ìýäýýëëèéí çîõèîí áàéãóóëàëò,
ìýäýýëýõ õýëáýðèéí õóâüä á¿ðýí ººð÷ëºëò øèíý÷ëýë
õèéñýí. ¯¿íä:
ÕÕÇÕ-íû òîãòîîë øèéäâýðèéã õýðýãæ¿¿ëýõ, áàéãóóëëàãûí ¿éë
àæèëëàãààã ñóðòàë÷èëàõ, øèíý ä¿ðýì æóðàì áîëîí òåõíèê
òåõíîëîãèéí ìýäýý, õýëýëö¿¿ëýã, óóëçàëòûí ¿ð ä¿í, çàðëàë,
ìýäýýëýë çýðýã ÷èãëýëýýð íèéò 145 Ìáèò áàãòààìæ á¿õèé 52
ìàòåðèàëûã øèíýýð áàéðøóóëñàí.
8 îíëàéí õýëýëö¿¿ëýã, ñàíàë àâàõ 6 õóóäñûã òóñ òóñ áàéðëóóëàí
îðóóëàâ.
Ñàëáàðûí çîõèöóóëàëòûí áàðèìò áè÷èã, ä¿ðýì æóðàì,
òóñãàé çºâøººðëèéí øèíýýð áàòëàãäñàí, øèíý÷èëñýí, íýìýëò
ººð÷ëºëò îðóóëñàí æóðàì, íºõöºë øààðäëàãà áîëîí 2013 îíû
õîðîîíû õóðàëäààíû øèéäâýð, òîãòîîëûí íèéòäýý 52 õóóäñûã
òàòàõ ôàéëûí õàìò HTML õýëáýðýýð îðóóëæ, îëîí íèéòýä
íýýëòòýé ñóðòàë÷èëàõ, çºâëºìæ ãàðûí àâëàãà õýëáýðýýð
àøèãëàõ áîëîìæèéã á¿ðä¿¿ëýâ.
E-CRC ҪѪË2
Öàõèì õóóäñàíä “¯éë÷èëãýý ýðõëýã÷äèéí áîëîâñðîëä” íýðòýé
öýñ íýýæ õîëáîãäîõ çºâëºìæ, ãàðûí àâëàãà, âèäåî õè÷ýýë,
òàíèëöóóëãà, ñóäàëãààíû ìàòåðèàë, õîëáîãäîõ ëèíêèéã
áàéðøóóëàí òàéëàíò õóãàöààíä õèéñýí øàëãàëòóóäûí
õóðààíãóé òàéëàí, 2006 îíîîñ õîéø á¿ñèéí ñåìèíàðóóäààð
õèéæ áàéñàí èëòãýëèéã èëòãýã÷èéí íýð, õºòºëáºðèéí õàìò
áàéðøóóëæ, ñóðòàë÷èëàõ àðãà õýìæýýã àâëàà.
Ò¿¿í÷ëýí õîðîîíû öàõèì õóóäñàíä “Õýðýãëýã÷èéí áóëàí”
íýðòýé äýä öýñ íýýæ õîëáîãäîõ çºâëºìæ, ýðõç¿éí ìýäýýëýë,
îëîí óëñûí áàéãóóëëàãûí çºâëºìæèéã îð÷óóëæ áàéðøóóëàí
òîãòìîë øèíý÷ëýí áàÿæóóëàõ àæëûã õèéæ àæèëëàñàí áîëíî.
ÕÕÇÕ-íîîñ íýãòãýí ãàðãàäàã ñàëáàðûí ñòàòèñòèê ìýäýýëëèéã
àâ÷ íýãòãýõ íèéòäýý 16 ìàÿãòûã øèíý÷ëýí áîëîâñðîíãóé áîëãîõ,
öàõèì õýëáýðýýð áºãëºõ, òóñãàé çºâøººðºë ýçýìøèã÷äèéí
ìýäýýëëèéí ¿íäñýí ñàíòàé õîëáîõ, øèíý÷ëýí áîëîâñðîíãóé
áîëãîõ àæëûí õýñãèéã òîìèëîí àæèëëóóëàâ. Àæëûí õýñãèéí
áîëîâñðóóëñàí øèíý 16 ìàÿãòûí çàãâàð, áºãëºõ çààâàð,
õîëáîãäîõ ìýäýýëýë, òàéëàíã Äàðãûí Ǻâëºëèéí õóðàëä
òàíèëöóóëæ, õîëáîãäîõ ººð÷ëºëòèéã òóñãàí ïðîãðàìì çîõèîã÷
àæ àõóéí íýãæèä àæëûí äààëãàâðààð õ¿ëýýëãýí ºãñºí.
38
ХЯНАЛТ, ШАЛГАЛТ4
47. 47ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
Conclusion on execution of contractual obligations by postal service providers
Direction Number of Licence Active Inactive Not Operating
Logistic 1 1
Delivery 2 2
Express 4 2 2
Domestic 3 1 2
Total 10 5 5
International postal service licence ‘B’ class
Direction Number of Licence Active Inactive Not Operating
Japan 4 2 2
USA 17 7 3 7
Germany 1 1
Sweden 1 1
China 1 1
British 2 2
Russia 1 1
Korea 13 6 3 4
Total 40 17 9 14
49. 49ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
In November 2011, the Parliament of Mongolia amended the Law Communication. The 8th and 9th clause of Chapter 2 of the Law
of Communication well defined the authority and responsibility of the Communication Regulatory Commission of Mongolia. It is
in charge of regulating and supervising a wide range of subjects including competition issues, the provision of telecommunications
networks and services for fixed and wireless lines, television, radio and satellite transmission, spectrum management, postal
service to and the internet to ensure that the public interest is well served. The jurisdiction covers all regions of Mongolia.
To advance the development of ICT sector in Mongolia be making it more efficient and creating fair competition environment
which meets the interests and needs of Mongolian citizen.
Харилцаа холбооны зохицуулах хороо нь үйл ажиллагааны эрхэм зорилго, стратегийн зорилтуудыг хэрэгжүүлэхдээ дор
дурдсан үнэт зүйлсийг баримтална.
*Fairness *Transparency * Efficiency
INTRODUCTION
CRC MISSION
OUR VALUES
50. 50
STRATEGY 5: TO CREATE AN INTEGRATED DATA BASE
AND SOFT INFRASTRUCTURE OF INFORMATION SOCIETY
AND TO INTRODUCE E-SERVICES AND APPLICATIONS TO
OPERATIONAL ACTIVITIES
CRC MAIN OBJECTIVES AND STRATEGIES
STRATEGY 1: TO MAKE ICT SECTOR REGULATION AS A
TOOL FOR DEVELOPING SUSTAINABLE DEVELOPMENT OF THE
COUNTRY VIA ENFORCING AND IMPLEMENTING IT IN COM-
PLIANCE WITH INTERNATIONAL STANDARDS.
STRATEGY 4: TO SUPPORT FOR CUSTOMER PROTECTION
AND ENSURING CUSTOMER SAFETY.
STRATEGY 2: TO CREATE THE EFFICIENT COMPETITIVE
ENVIRONMENT VIA IMPLEMENTING OF IDEAS AND
INNOVATION FOR THE DEVELOPMENT OF THE REGULATION
IN THE STAGES.
STRATEGY3:TOCREATESUFFICIENTBUSINESSENVIRONMENT
INCLUDING NEW TECHNOLOGY AND SERVICES WHICH MEET
CITIZEN’S DEMAND AND NEED AND PLANNING, ALLOCATING
AND REGULATING OF NATIONAL SCARE SOURCES.
51. 51ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
CRC organizational structure
The CRC consist of (6) commissioners appointed by Prime Minister of Mongolia for six year terms. The Prime
Minister appoints Chairman and CEO.
Saikhanjargal
ADIYASUREN
CEO and Chairman
Commissioners:
Mr. Saikhanjargal Adiyasuren CEO and Chairman
Mr. Tsogtbaatar Nyamdorj Commissioner, Consultant of Prime Minister
Mr. Baatarjav Chinbat Commissioner, Chairman of CITA (Communications and
Information Technology Authority)
Mr. Choidon Daavajamts Commissioner, Chief of IT Division, Cabinet Secretariat of
Government of Mongolia
Mr. Batsukh Balgansuren Commissioner
Ms. Erdenee Ekhtuya Commissioner, Director General, Ministry of Justice and Home
Affairs
Mr. Erdenedalai Altanbagana Commissioner
54. 54
1. Department of Administration and Cooperation – general counsel and legal advisory, consumer protection, investigations
team, compliance, complaints and dispute resolution, public relations administration, finance, international relations, human
resource and training, IT and website management.
2. Department of Regulatory Police Implementation - licensing, development of standards, technical aspects of interconnection,
numbering assignments, technical requirements and Internet affairs.
3. Department of Radio Frequency Regulation and Monitoring - radio frequency spectrum planning, technical analysis, radio
frequency allocation and management, radio frequency monitoring and inspections, radio frequency utilization licensing and
broadcasting.
4. Department of Market and Tariff Regulation-market strategy analysis, market research statistics, competition and network
access, tariff and interconnection, and USO.
5. Department of Postal Services Regulation-international, domestic postal and parcel service licensing and regulation,
interconnection, define reserved areas of postal service and USP, postal zip code assignment and regulation.
6. Internal audit-To provide an independent assessment of the organization’s risk and performance management, governance and
internal control systems and support to improve them.
55. 55ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
CONSUMER PROTECTION AND QUALITY OF SERVICES
During reporting period, the CRC has received and resolved 110 complaints and suggestions from consumers, citizens and
service providers.
The CRC has resolved disputes raised between license holders and consumers on matters related to their rights and
specified in the Law on Telecommunications. In doing so, In order to ensure consumers’ satisfaction and to protect
their rights, the CRC have idenfieid main indicators in compliance to specific operation of telecommunications service
providers, and monitored over the quality of service and operation
Disputes and complaints resolution
The CRC accept complaints and disputes from both consumers and service providers and resolve them within the scope of
their authority. The majority of complaints received in the reporting and fiscal year 2016 are related to inter-influence of
radio-frequency, cable TV, air television and Internet.
Suggestions and complaints from License holders:
• About license and agreement
• About delayed payments for inter-connectivity
• About the operation even with suspended license
The services that received majority of suggestions and
complaints
• About wireless Internet connectivity
• About quality of Cable TV services
• About the contents of television and websites
• About the operation of television channels
• About international voice roaming fees and payments
56. 56
Resolution of complaints received through (11-11) call center of Reformation government
During reporting year 2016, the CRC received 272 complaints, suggestions, criticism and appreciations through 11-11 Call
center of Government. The Reformation Government has established “11 11” government call center with the purpose of
making open and transparent government for citizens as well as to terminate bureacracy and appreciate efficient services
by receiving suggestions from citizens and providing responses through 10 channels (phone, in person, skype, e-machine,
website, facebook, twitter, mobile, message and email).
The use of fully automated system allowed to receive every request, criticism, complaint and appreciation from citizens,
transfer those to related organizations and monitor over its resolution by that organization.272
272
272
11
0
0
0
0
0
174
85
2
Monitoringoverthesuggestions;
Complaints and
suggestions received
and resolved:
Typesofsuggestions;
Qualityofresolution;
Total
Criticism
FastSlowRespondedNotresolved
AppreciationComplaintSuggestionsPetition
ClosedOpen
57. 57ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
CRC WEBSITES
The CRC websites provide to give information about internet security, protection, speed test, postal code and effective
and proper usage of internet. And make publicizing blocked (which is blocked in Mongolian territory) websites that are
violating the law of Communication.
www.speedtest.mn
In 2010 for the first time, the CRC introduced the internet speed testing program to internet users and
provides the possibility to consumers to check and monitor their Wi-Fi, WiMAX, 2G, 3G speed.
www.crc.gov.mn
The CRC website runs in English and Mongolian. This website provides consumers information and ICT sector
statistics, licenses, radio frequency issues and other activities which the CRC is taken.
www.zipcode.mn
By visiting at www.zipcode.mn website hosted by the CRC, customers will able to verify the postal code-zip-
code that they are residing at in 2 approaches as follows:
• 5-digits zip code -14201 (address zone-block)
• 9-digits postal code 14201-0001 (location of the building intended for postal delivery)
58. 58
̺í òºñëèéí ýõíèé øàòíû àæëûí õ¿ðýýíä áàéãóóëëàãûí
âýáñàéòûí á¿òýö, ìýäýý ìýäýýëëèéí çîõèîí áàéãóóëàëò,
ìýäýýëýõ õýëáýðèéí õóâüä á¿ðýí ººð÷ëºëò øèíý÷ëýë
õèéñýí. ¯¿íä:
ÕÕÇÕ-íû òîãòîîë øèéäâýðèéã õýðýãæ¿¿ëýõ, áàéãóóëëàãûí ¿éë
àæèëëàãààã ñóðòàë÷èëàõ, øèíý ä¿ðýì æóðàì áîëîí òåõíèê
òåõíîëîãèéí ìýäýý, õýëýëö¿¿ëýã, óóëçàëòûí ¿ð ä¿í, çàðëàë,
ìýäýýëýë çýðýã ÷èãëýëýýð íèéò 145 Ìáèò áàãòààìæ á¿õèé 52
ìàòåðèàëûã øèíýýð áàéðøóóëñàí.
8 îíëàéí õýëýëö¿¿ëýã, ñàíàë àâàõ 6 õóóäñûã òóñ òóñ áàéðëóóëàí
îðóóëàâ.
Ñàëáàðûí çîõèöóóëàëòûí áàðèìò áè÷èã, ä¿ðýì æóðàì,
òóñãàé çºâøººðëèéí øèíýýð áàòëàãäñàí, øèíý÷èëñýí, íýìýëò
ººð÷ëºëò îðóóëñàí æóðàì, íºõöºë øààðäëàãà áîëîí 2013 îíû
õîðîîíû õóðàëäààíû øèéäâýð, òîãòîîëûí íèéòäýý 52 õóóäñûã
òàòàõ ôàéëûí õàìò HTML õýëáýðýýð îðóóëæ, îëîí íèéòýä
íýýëòòýé ñóðòàë÷èëàõ, çºâëºìæ ãàðûí àâëàãà õýëáýðýýð
àøèãëàõ áîëîìæèéã á¿ðä¿¿ëýâ.
E-CRC ҪѪË2
Öàõèì õóóäñàíä “¯éë÷èëãýý ýðõëýã÷äèéí áîëîâñðîëä” íýðòýé
öýñ íýýæ õîëáîãäîõ çºâëºìæ, ãàðûí àâëàãà, âèäåî õè÷ýýë,
òàíèëöóóëãà, ñóäàëãààíû ìàòåðèàë, õîëáîãäîõ ëèíêèéã
áàéðøóóëàí òàéëàíò õóãàöààíä õèéñýí øàëãàëòóóäûí
õóðààíãóé òàéëàí, 2006 îíîîñ õîéø á¿ñèéí ñåìèíàðóóäààð
õèéæ áàéñàí èëòãýëèéã èëòãýã÷èéí íýð, õºòºëáºðèéí õàìò
áàéðøóóëæ, ñóðòàë÷èëàõ àðãà õýìæýýã àâëàà.
Ò¿¿í÷ëýí õîðîîíû öàõèì õóóäñàíä “Õýðýãëýã÷èéí áóëàí”
íýðòýé äýä öýñ íýýæ õîëáîãäîõ çºâëºìæ, ýðõç¿éí ìýäýýëýë,
îëîí óëñûí áàéãóóëëàãûí çºâëºìæèéã îð÷óóëæ áàéðøóóëàí
òîãòìîë øèíý÷ëýí áàÿæóóëàõ àæëûã õèéæ àæèëëàñàí áîëíî.
ÕÕÇÕ-íîîñ íýãòãýí ãàðãàäàã ñàëáàðûí ñòàòèñòèê ìýäýýëëèéã
àâ÷ íýãòãýõ íèéòäýý 16 ìàÿãòûã øèíý÷ëýí áîëîâñðîíãóé áîëãîõ,
öàõèì õýëáýðýýð áºãëºõ, òóñãàé çºâøººðºë ýçýìøèã÷äèéí
ìýäýýëëèéí ¿íäñýí ñàíòàé õîëáîõ, øèíý÷ëýí áîëîâñðîíãóé
áîëãîõ àæëûí õýñãèéã òîìèëîí àæèëëóóëàâ. Àæëûí õýñãèéí
áîëîâñðóóëñàí øèíý 16 ìàÿãòûí çàãâàð, áºãëºõ çààâàð,
õîëáîãäîõ ìýäýýëýë, òàéëàíã Äàðãûí Ǻâëºëèéí õóðàëä
òàíèëöóóëæ, õîëáîãäîõ ººð÷ëºëòèéã òóñãàí ïðîãðàìì çîõèîã÷
àæ àõóéí íýãæèä àæëûí äààëãàâðààð õ¿ëýýëãýí ºãñºí.
38
www.ekids.mn
This website provides useful information about cyber environment safety, proper use of internet and online
gaming for children, parents and teachers. Which is to widen initiative “the cyber environment safety to
children” to teachers, parents and government and nongovernment organizations.
www.happywebs.mn
This website provides to support proper use of internet and support the business activities of website
business providers as well as to create a healthy environment for fair competition in the sector and to
enforce related laws in a rapidly growing electronic environment.
www.black-list.mn
In this website “Law of Mongolia on Copyright and related rights law”, “The Law on the Fight against
Pornography”, “Protection of Children’s rights Law”, “Law of Mongolia on Advertisement”, “Criminal Law”,
“The Law of Competition on Mongolia”, “Consumer Protection Law”, and CRC adopted rules and conditions,
and international conventions and treaties. CRC restrict access based on decisions and findings of State
Intellectual Property Office inspectors and other order from related authorities.
59. 59ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
The activities to celebrate 95th anniversary of the ICT sector in
Mongolia have been successfully implemented.
SECTORAL EVENTS
The conference to celebrate 95th
Anniversary of establishment and
development of modern information
telecommunication sector in Mongolia
was successfully held on May 26th, 2016.
The conference was attended by officials
and representatives of government
organizations and private sector
companies, telecommunications sector
specialists of different generations and
seniors, who have made congratulatory
remarks. In addition, over 70 engineers
and technical specialists were awarded
with government medals, industry
certificates of recognition and anniversary
certificates.
Moverover, the concert comprised from
the best of the best performers of
sectoral art festival organized in February
has been performed by Mongolian
Telecommunications Company staff.
60. 60
̺í òºñëèéí ýõíèé øàòíû àæëûí õ¿ðýýíä áàéãóóëëàãûí
âýáñàéòûí á¿òýö, ìýäýý ìýäýýëëèéí çîõèîí áàéãóóëàëò,
ìýäýýëýõ õýëáýðèéí õóâüä á¿ðýí ººð÷ëºëò øèíý÷ëýë
õèéñýí. ¯¿íä:
ÕÕÇÕ-íû òîãòîîë øèéäâýðèéã õýðýãæ¿¿ëýõ, áàéãóóëëàãûí ¿éë
àæèëëàãààã ñóðòàë÷èëàõ, øèíý ä¿ðýì æóðàì áîëîí òåõíèê
òåõíîëîãèéí ìýäýý, õýëýëö¿¿ëýã, óóëçàëòûí ¿ð ä¿í, çàðëàë,
ìýäýýëýë çýðýã ÷èãëýëýýð íèéò 145 Ìáèò áàãòààìæ á¿õèé 52
ìàòåðèàëûã øèíýýð áàéðøóóëñàí.
8 îíëàéí õýëýëö¿¿ëýã, ñàíàë àâàõ 6 õóóäñûã òóñ òóñ áàéðëóóëàí
îðóóëàâ.
Ñàëáàðûí çîõèöóóëàëòûí áàðèìò áè÷èã, ä¿ðýì æóðàì,
òóñãàé çºâøººðëèéí øèíýýð áàòëàãäñàí, øèíý÷èëñýí, íýìýëò
ººð÷ëºëò îðóóëñàí æóðàì, íºõöºë øààðäëàãà áîëîí 2013 îíû
õîðîîíû õóðàëäààíû øèéäâýð, òîãòîîëûí íèéòäýý 52 õóóäñûã
òàòàõ ôàéëûí õàìò HTML õýëáýðýýð îðóóëæ, îëîí íèéòýä
íýýëòòýé ñóðòàë÷èëàõ, çºâëºìæ ãàðûí àâëàãà õýëáýðýýð
àøèãëàõ áîëîìæèéã á¿ðä¿¿ëýâ.
E-CRC ҪѪË2
Öàõèì õóóäñàíä “¯éë÷èëãýý ýðõëýã÷äèéí áîëîâñðîëä” íýðòýé
öýñ íýýæ õîëáîãäîõ çºâëºìæ, ãàðûí àâëàãà, âèäåî õè÷ýýë,
òàíèëöóóëãà, ñóäàëãààíû ìàòåðèàë, õîëáîãäîõ ëèíêèéã
áàéðøóóëàí òàéëàíò õóãàöààíä õèéñýí øàëãàëòóóäûí
õóðààíãóé òàéëàí, 2006 îíîîñ õîéø á¿ñèéí ñåìèíàðóóäààð
õèéæ áàéñàí èëòãýëèéã èëòãýã÷èéí íýð, õºòºëáºðèéí õàìò
áàéðøóóëæ, ñóðòàë÷èëàõ àðãà õýìæýýã àâëàà.
Ò¿¿í÷ëýí õîðîîíû öàõèì õóóäñàíä “Õýðýãëýã÷èéí áóëàí”
íýðòýé äýä öýñ íýýæ õîëáîãäîõ çºâëºìæ, ýðõç¿éí ìýäýýëýë,
îëîí óëñûí áàéãóóëëàãûí çºâëºìæèéã îð÷óóëæ áàéðøóóëàí
òîãòìîë øèíý÷ëýí áàÿæóóëàõ àæëûã õèéæ àæèëëàñàí áîëíî.
ÕÕÇÕ-íîîñ íýãòãýí ãàðãàäàã ñàëáàðûí ñòàòèñòèê ìýäýýëëèéã
àâ÷ íýãòãýõ íèéòäýý 16 ìàÿãòûã øèíý÷ëýí áîëîâñðîíãóé áîëãîõ,
öàõèì õýëáýðýýð áºãëºõ, òóñãàé çºâøººðºë ýçýìøèã÷äèéí
ìýäýýëëèéí ¿íäñýí ñàíòàé õîëáîõ, øèíý÷ëýí áîëîâñðîíãóé
áîëãîõ àæëûí õýñãèéã òîìèëîí àæèëëóóëàâ. Àæëûí õýñãèéí
áîëîâñðóóëñàí øèíý 16 ìàÿãòûí çàãâàð, áºãëºõ çààâàð,
õîëáîãäîõ ìýäýýëýë, òàéëàíã Äàðãûí Ǻâëºëèéí õóðàëä
òàíèëöóóëæ, õîëáîãäîõ ººð÷ëºëòèéã òóñãàí ïðîãðàìì çîõèîã÷
àæ àõóéí íýãæèä àæëûí äààëãàâðààð õ¿ëýýëãýí ºãñºí.
38
The Communications Regulatory Commission successfully organized “Postal Sector
Regulation-2017” forum discussions on December 09, 2016 in Ulaanbaatar jointly with
postal service providers, stakeholders and governmental organizations involved in the
sectorial service and postal production.
Nearly 40 representatives from postal service providers and customs office of international
postal items have participated in the event.
During the forum, participants conducted discussions on current issues and exchanged
the views on topics such as improvement of the “Postal registration, monitoring, tracking
integrated system”, characteristics of customs inspection for international postal items,
its challenges and solutions, operation of the Universal Service Obligation Fund, financing
amount of the fund source and regulation service fee of the license. The recommendations
prepared based on the proposals and solutions made by the stakeholders and participants
in the forum and to work together in the implementation
CRC ORGANIZED “POSTAL SECTOR REGULATION-2017” FORUM
61. Communications regulatory commission (CRC) has successfully held a seminar “Radio broadcasting development”
in March 29th, 2016 at CRC’s radio frequency monitoring center. 46 delegates of 27 FM radio working in
Ulaanbaatar have attended and exchanged their ideas at this course. During the day, spreading of FM Radio
broadcasting frequency, modulation uniqueness, sound production level, broadcasters’ setting and noteworthy
technical problems were introduced and explained with real measurement as well as its system. Also, guidance
and advices on the commission’s webpage’s monthly and seasonal news publishing about settled monitoring of
FM radio broadcasting was given to the participants. At the event, the representatives from the participating
studios gave speeches on various topics, such as studio structure, experiences of actions and efforts made, the
market research of Radio broadcasting, radio content, struggles of pricing and its answers, and international
practices and radio broadcasting solutions were introduced. Participants discussed following problems and
shared their ideas:
1. How to switch systems from analogue to digital (DAB+);
2. How service providers create their unique contents themselves;
3. To form a studio standard;
4. To have specialized personnel;
The seminar, “Radio broadcasting development”, has satisfied the participated service providers with
opportunities to exchange wide array of information about the industry and to get introduced about the
benefits of digital system.
Successfully held a seminar “Radio broadcasting development”
61ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
62. 62
CRC jointly with UNICEF, ECPAT and National Authority for Children facilitated a roundtable discussion on the protection
of children from online violence, sexual exploitation and pornography.
The discussion attended by relevant stakeholders from government, international organizations,
civil society, and private sector of Mongolia and facilitated by international experts from
ECPAT and UNICEF is to encourage knowledge and experience between different stakeholders
that are involved in ensuring cyber security for children.
Along with the profound benefits of the Internet come certain risks. Children and young
people can face a number of dangers when using ICTs, such as exposure to inappropriate
content, violation of their privacy, being a victim of sexual abuse and cyber bullying, among
others. Simultaneously with the increase of access to the Internet, child rights violations have
migrated to the online world and have evolved to adapt to new forms of interactions.
During the discussion Mrs.Afrose Johnson, Asia Pacific Regional expert, UNICEF introduced
“WeProtect”, a global multi-stakeholder response to combating online child abuse and
exploitation, committed by 63 countries, 30 NGOs and 20 leading technology companies.
WeProtect helps participant countries to develop an effective “Model National Response” in
partnership with law enforcement, NGOs and technology companies. Mongolian Government
is considering to engage in WePROTECT Global Alliance Model National response (MNR).
Participants of the roundtable discussion raised the following issues:
¾¾ To develop a child protection law in urgent need
¾¾ To provide multi-stakeholder approach with the industry, policymakers, parents, teachers
and children themselves to tackle online child protection risks
¾¾ To increase public awareness of online child abuse
¾¾ To conduct the study determining the possible dangers for children using internet and to
inform the public about the study results
¾¾ To make definitions of various cybercrimes more explicit and translate the definitions
into Mongolian.
ANNUAL BOOK 2016 - TRANSLATION OF RD RELATED INFORMATION
“Online child protection”
roundtable discussion
was facilitated
Засаглал ба
хууль тогтоомж
Нийгэм
Эрүүгийн эр зүй
Үйлдвэрийн
салбар
Хохирогч
Хэвлэл мэдээлэл
ба харилцаа
холбоо
63. 63ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
CRC jointly with GSMA successfully organized “Internet
governance and regulation” seminar and Mrs.Dominique Lazanski,
Public Policy Director, GSMA, invited by the CRC facilitated the
seminar effectively.
The seminar attended by more than 50 participants from
government organizations, NGOs and private entities such as
Communications Information technology Authority, Authority of
Family, Children and Youth Development, Intellectual property
Office of Mongolia, General Authority of state registration and
intellectual property and representatives from service operators.
The seminar provided an overview of internet governance through
its history, institutions, processes and people and discussed the
actual or potential consequences of different policy approaches,
including the multi-stakeholder model. The seminar intended
to provide an understanding the internet governance general
concept, learning about the policies and processes involved in
internet governance and how they are approached by different
stakeholders and applying the concepts to national policy development.
After the introduction of three main models of internet governance participants discussed the each model to define the
most appropriate one for Mongolia and prioritized the government led multi stakeholder model for Mongolian condition.
Internet governance and regulation seminar was organized
64. 64
Broadcasting content development was organized and more than 200 content
creators attended and discussed the content development current situations
and further development.
The forum attended by representatives from Korean leading televisions, “KBS”,
“MBC” and “EBS” is to encourage knowledge and experience with Mongolian
content providers.
Mr.Pak Sung Min, Director of Content Department of “KBS” Television presented
about Korean news standards, functions of news program preparing team and
journalism ethics and moral responsibility. Mr.Kim Ging Hung, senior producer
provided comprehensive information regarding financing, revenue stream and
expenditures of Korean Serial Dramas and ways to distribute those contents.
Also, copyright issues and broadcasting trends along with international best practices were introduced by Mr.N.J. Benjamin,
Director of Asia Pacific Regional Office of CISAC.
The participants of the forum discussed the following issues:
¾¾ Improve the existing legislation environment and develop required public policies
¾¾ Improve capacity building and develop required infrastructure with the support from the government
¾¾ Enhance intellectual property regulation
¾¾ Develop standards and classify contents
¾¾ Produce education contents taking account of the target audience
The forum provided an opportunity for local content creators to exchange comprehensive information including international
standards, best practices and experiences with international counterparts.
“BROADCASTING CONTENT DEVELOPMENT FORUM” was organized successfully
65. 65ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
The meeting was attended by policy makers on ICT, state
regulatory organization, engineers, technical personnel and
officers of business organizations of research, manufacturing,
service providers as well as scientists and researchers of tertiary
education institutions, which train specialists for this sector.
During the meeting, the state distinguished communications
expert and former Minister of Communications I. Norov
presented about the “Historical legacy of Telecommunications
sector of Mongolia”, the state distinguished communications
expert and former Minister Ts. Gotov made presentation about
the “Investment and development of ICT sector during 1960-
1990”. The scientists and researchers presented their researchers
to contribute to development of the sector and exchanged their
opinions.
ORGANIZATION OF “DEVELOPMENT STRATEGY OF ICT SECTOR”
RESEARCH AND OPEN DISCUSSION MEETING.
The research and open discussion meeting on “Development strategy of ICT sector” has been organized on the occassion
of 95th anniversary of establishment and development of modern ICT sector in Mongolia.
66. 66
Organization of training on “DEVELOPMENT OF WORK PLAN IN NATURAL DISASTER AND CIVIL
EMERGENCY SITUATION”
By organizing this training, the licensed postal
service providers not only understood the need
of continuous postal service delivery, but also
developed a “Workplan in Natural disaster and
Civil Emergency situation”.
On March 31st 2016, the CRC and Emergency department of Ulaanbaatar city jointly have successfully organized “development
of work plan in Natural disaster and Civil Emergency situation” for licensed postal service providers. The purpose of the
training was to empower them with methods of distributing roles and responsibilities during natural disasters such as fire,
flood and earthquake, how to develop plan for cooperation as well as activities for restoration.
67. 67ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
CRC TO HONOR ITS FORMER EMPLOYEES AND SENIORS
The management and staff of the CRC have made a courtesy call with its former employees-seniors, who have been
working at CRC and contributed with their knowledge and intellect, serve as a good example for younger generation and
are currently on pension. During this call, Mr. Adiyasuren.S,
the Chairman and CEO of CRC, gave a presentation about
the activities of CRC and addressed the participants. The
participants of meeting - Mr. L.Lantuu, The first Chairman of
CRC, Mr. B. Baatar, former Minister of Communications, Mr.
I. Norovjav, former commissioner of CRC, Ms. U.Tsogzolmaa,
former chief of radio spectrum station – have shared from
their memories, expressed their opinions and wished success
to Chairman Adiyasuren and officers of CRC.
68. 68
The President of Mongolia has issued decree No. 63 from 14 April 2010 announcing second week of every Saturday of May
and October of every year as a day of planting trees. Following this decree and within framework of works to support
social responsibility, all officers of CRC have planted trees in the backyard of Radio spectrum monitoring center. The
employees of CRC have successfully participated in this activity organized every year and this year 250 pieces of bush were
planted and Radio spectrum monitoring center’s three acre of land has turned into greenfacility.
CRC GREEN DAY
73. 73ЖИЛИЙН ТАЙЛАН 2016
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
БНСУ-ЫН ХАРИЛЦАА ХОЛБООНЫ АГЕНТЛАГИЙН ТӨЛӨӨЛӨГЧДИЙГ
ХҮЛЭЭН АВЧ УУЛЗЛАА
Харилцаа холбооны
зохицуулах хорооны
дарга С.Адъяасүрэн,
Радио давтамж
зохицуулалт, хяналтын
газрын дарга З.Амгалан,
Хамтын ажиллагаа
харилцагчийн хэлтсийн
дарга Б.Мягмарнаран нар БНСУ-ын Харилцаа холбооны
агентлаг (KCA-Korea Communications Agency)-ийн
Ерөнхийлөгч, ноён Мионг Рионг Ким, (Mr. Myong Ry-
ong Kim, President & CEO), Өргөн нэвтрүүлгийн агуулгыг
сурталчлах албаны дарга Ким Санг-Жэе ( Mr.Kim Sang-
Jae, Director of Content Industry Promotion Department)
нарыг 2016 оны 10 дугаар сарын 17-ны өдөр Хорооны
байранд хүлээн авч уулзлаа.
Тус уулзалтаар хоёр байгууллага ирэх ондоо багтаан
хамтын ажиллагааны санамж бичиг байгуулах, харилцаа
холбоо, мэдээлэл технологи, өргөн нэвтрүүлгийн
салбарт хамтран ажиллах, мөн хоёр орны өргөн
нэвтрүүлгийн телевизүүдийн хамтын ажиллагаанд гүүр
болох, салбарын боловсон хүчинг харилцан сургалтад
хамруулах талаар хэлэлцлээ.
THE 26TH UPU CONGRESS WAS SUCCESSFULLY HELD IN TURKEY
The 26th Universal
Postal Union (UPU)’s
congress was held in
Istanbul, Turkey from
21st to 23rd Septem-
ber 2016.
The delegation head-
ed by Mr. S.Adiya-
suren, Chairman of CRC and Mr. B.Chinbat, Chairman of
Communications and Information Technology Authority
had represented Mongolia in UPU Congress which is held
once in every four years at high level of postal sector.
The delegation of Mongolia has expressed their positions
on issues discussed during congress on the current develop-
ment of world postal sector and proposals on UPU’s strat-
egy and plans for next 4 years, and promised to continue
support UPU. The meeting was held and opinions were
exchanged on bringing partnership between Mongolia and
UPU to next level, implementation of project in Mongolia
and others.
74. 74
During this meeting, UPU specifically noted that Mongolia had been carrying UPU membership’s responsibilities with
dignity, congratulated Mongol Post Company Limited for being awarded with “Golden cup” award on EMS postal service
category and handed award to Mongolian delegates.
ДЭЛХИЙН МЭДЭЭЛЭЛ, ХАРИЛЦАА ХОЛБООНЫ САЛБАРЫН ҮЗҮҮЛЭЛТҮҮД
СЭДЭВТ ЗӨВЛӨГӨӨН ЗОХИОН БАЙГУУЛАГДЛАА
Бүгд Найрамдах Ботсвана Улсын нийслэл Габороне хотноо 2016 оны 11 дүгээр
сарын 21-нээс 23-ны өдрүүдэд Олон улсын цахилгаан холбооны байгууллага
(ITU-D) болон Бүгд Найрамдах Ботсван Улсын Харилцаа холбооны зохицуулах
агентлаг (BOCRA) хамтран “Дэлхийн цахилгаан холбоо, мэдээлэл харилцаа
холбооны үзүүлэлтүүд” (WTIS-World Telecommunication/ICT Indicators Sympo-
sium)-сэдэвт 14 дэх удаагийн зөвлөгөөнд тус хорооны Зохицуулалтын бодлогыг
хэрэгжүүлэх газраас, Харилцаа холбоо, мэдээллийн технологийн хөгжил,
зохицуулалтын хэлтсийн дарга А.Лувсан-Очир, Зах зээл, үнэ тарифын үнэлгээ,
судалгааны газрын мэргэжилтэн Г. Мөнхтулга нар оролцлоо.
Уг арга хэмжээнд дэлхийн өнцөг булан бүрээс 59 орны үндэсний статистик,
мэдээлэл, харилцаа холбооны яамны сайд нар, олон улсын шинжээч
байгууллагуудын захирлууд болон эрдэм шинжилгээ, судлаач мэргэжилтнүүд, салбарын бодлого боловсруулагч 400
гаруй төлөөлөгчид оролцлоо.
Симпозиум зорилго нь мэдээлэл, харилцаа холбооны дата, статистик мэдээллийн бодлого боловсруулагчдад үзүүлэх
үүрэг, тулгамдаж буй, болон шинээр урган гарч буй асуудлуудын талаар хэлэлцүүлэн өрнүүлэх, цаашид мэдээллийн
нийгмийн чиг хандлагад уялдуудан өндөр чанартай статистик үзүүлэлт мэдээ бэлтгэхэд ашиглах аргачлал, хяналт
мониторингийн талаар танилцуулга хийгдсэн байна.
