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•What is communication 
•What is communication process
Communication Process 
 Communication 
 The exchange or 
interchange of 
information from one 
person to another person 
 Communication Process 
 The process of sharing 
ideas, thoughts or 
information to one 
another
•Sender 
•Encoding 
•Channel 
•Decoding 
•Receiver 
•Feedback
Also known as the source. 
The person who want to share or exchange 
information to another 
or 
The person who initiate the message in the 
communication process. 
Sender can be writer, speaker or some one 
merely gestures
Encoding means to transform the message in to understandable 
form. In other words encoding can be the writing or preparing 
of the message .Encoding is done by the sender .
The way or medium through information or message is 
transferred from one person to another . There are 2 types of 
channels 
•Online Channel 
•Offline Channel
Channel Types 
Online Channel Offline Channel 
 The channels that use 
internet to transfer 
information 
 Social Media 
 Email 
 Online Videos 
 Audio & Video Conferencing 
 The channels that doesn’t use 
internet to transfer 
information 
 Television 
 Print Media 
 Radio 
 Reports
It is opposite to encoding. It is actually reading or 
understanding the message send by sender. Decoding is done 
by the receiver
The person for which information is transfer. 
or 
The person with the sender want to share information. 
The receiver can be: 
•Observer 
•Reader 
•Listener
Feedback is actually the response of the message send by the 
sender. Receiver gives feedback to the sender. Feedback is the 
most important element in the communication process because 
it tells that the receiver have understand the message. Without a 
feedback communication process can’t be complete. 
There are 2 types of feedback 
•Positive Feedback 
•Negative Feedback
•http://www.businessdictionary.com/definition/communicatio 
n-process.html 
•http://grammar.about.com/od/c/g/Communication- 
Process.htm 
•http://education-portal.com/academy/lesson/what-is-the-communication- 
process-definition-steps.html 
•http://cw.routledge.com/textbooks/9780415537902/data/learni 
ng/11_Communication%20Skills.pdf 
•http://www.cliffsnotes.com/more-subjects/principles-of-management/ 
communication-and-interpersonal-skills/the-communication- 
process

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Communication process

  • 1.
  • 2. •What is communication •What is communication process
  • 3. Communication Process  Communication  The exchange or interchange of information from one person to another person  Communication Process  The process of sharing ideas, thoughts or information to one another
  • 4. •Sender •Encoding •Channel •Decoding •Receiver •Feedback
  • 5. Also known as the source. The person who want to share or exchange information to another or The person who initiate the message in the communication process. Sender can be writer, speaker or some one merely gestures
  • 6. Encoding means to transform the message in to understandable form. In other words encoding can be the writing or preparing of the message .Encoding is done by the sender .
  • 7. The way or medium through information or message is transferred from one person to another . There are 2 types of channels •Online Channel •Offline Channel
  • 8. Channel Types Online Channel Offline Channel  The channels that use internet to transfer information  Social Media  Email  Online Videos  Audio & Video Conferencing  The channels that doesn’t use internet to transfer information  Television  Print Media  Radio  Reports
  • 9. It is opposite to encoding. It is actually reading or understanding the message send by sender. Decoding is done by the receiver
  • 10. The person for which information is transfer. or The person with the sender want to share information. The receiver can be: •Observer •Reader •Listener
  • 11. Feedback is actually the response of the message send by the sender. Receiver gives feedback to the sender. Feedback is the most important element in the communication process because it tells that the receiver have understand the message. Without a feedback communication process can’t be complete. There are 2 types of feedback •Positive Feedback •Negative Feedback
  • 12.
  • 13.
  • 14. •http://www.businessdictionary.com/definition/communicatio n-process.html •http://grammar.about.com/od/c/g/Communication- Process.htm •http://education-portal.com/academy/lesson/what-is-the-communication- process-definition-steps.html •http://cw.routledge.com/textbooks/9780415537902/data/learni ng/11_Communication%20Skills.pdf •http://www.cliffsnotes.com/more-subjects/principles-of-management/ communication-and-interpersonal-skills/the-communication- process