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1. Hongan Le
1620 Hope Drive, APT 511 Santa Clara, CA 95054
Cell: 669-292-9450
honganle1995@gmail.com
Professional Summary
Passionate and attentive employee with an excellent work ethic. I take pride in my work and strive for
success. Exceptionally strong as an independent but also great at working with a team. Proficient at
keeping a sincere and professional demeanor with customers, colleagues and supervisors. I make it my
goal to tackle any obstacle that is in my way in order to move on to the next level.
Core Qualification
Exceptional multitasking and organizational skills
Efficient with duties that need to completed
Positive energy to the work environment
Efficient in time management
Friendly service offered to all staff and guests
Substantial listening skills with customers, colleagues, and supervisor
Experience
Dr. Nahal Ashouri DDS Orthodontics July, 2016 – Present
Receptionist/ Front Desk
Make and confirmed appointments with patients
Knowledge of medical and dental terminology
Proficient of office management computer programs
Pull and update all patient files after each appointment
Contact insurance companies regarding coverage and payment plans
Receive and process payments by patients
Check-in patients gathering all personal and insurance information needed
Perform clerical duties such as copying, filing, emailing, etc.
18/8 Fine Men’s Salon April 2016- July 2016
Receptionist
Create a professional atmosphere and oversee the aesthetics of the salon
Become educated in the products and services that 18/8 has to offer
Create a positive environment for clients and stylists
Focus on hospitality
Answering and returning calls from clients
Become familiar with the booking system in order to book and rebook clients
2. SPECIALTY’S CAFÉ & Bakery/ Peet’s Coffee November 2015- April 2016 Mission College
Barista, Customer Service, Food assembly Santa Clara, CA
Welcomes customers by determining their coffee interests and needs.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for
coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
Maintain inventory by replenishing coffee bean supply; stocking coffee brewing equipment;
maintaining supplies, pastries, and cookies for coffee bar.
Ability to listen to supervisors requests and tasks with ease
Continuing accommodation for numerous people all at once (Multitasking)
Ringing up customers’ orders
EXPRESS SEPT 2014 – November 2015 Great Mall
Sales Associate Milpitas, CA
Maintain a clean appearance in the work place
Continuing accommodation for numerous people all at once (Multitasking)
The ability to help a customer out with their fashion needs (opinion on clothing)
Backroom Stock/Shipments
Ability to answer customers accurately
Ability to listen to supervisors requests and tasks with ease
OLD NAVY MAY 2011 - JAN 2015 Great Mall/Valley Fair
Sales Associate Milpitas/Santa Clara, CA
Learned to deal with difficult situations
Acquired swiftness at the cash register
Accommodate all customers at the register
Restore cleanliness of the store
Learned to work better in a team
Volunteer
Our Lady of Peace/ Independence August 2012- present Santa Clara/ San Jose
Volunteer teacher
Inform and teach kids 5-7 years old about catechism
Teach every Saturday from 12:30pm – 4:15pm
Create activities in order to engage and keep children interested
Education
3. Mission College, Santa Clara 2014-Present
Working to transfer to a four year institution to earn a BS in Biological Science to ultimately
have a job in Forensic science.
References
Destiney Curry- Manager
PH: 408-661-1859 years known: 4
Shaun Li- Manager
PH: 408-603-5191 years known: 2
Nancy Nguyen- Manager
PH: 408-660-7982 years known: 2