1. 35533 Silvano
Clinton Twp, MI 48035
Phone (586) 557-1024
E-mail
jaclynl05@yahoo.com
Jaclyn R. Lavoie
Objective To obtain an entry-level position in a company where I can make use of the
skills I already have, as well as have the opportunity to grow and develop new
skills to become an integral part of a team.
09/2012 – 04/2015 Floodz Clinton twp, MI
Bartender/Server
Arrived to work on time and ready to begin my shift
Held profession relationships with coworkers and guests
Greeted customers professionally
Took orders accurately and made sure they were delivered in a timely manner
Completed all side work during my down time
Work experience 03/2011 – 09/2012 Dooley’s Roseville , MI
Server
 Greeted all guests with enthusiasmand in a timely manner
 Completed side work during non busy times
 Arrived to work on time and ready to begin my shift
 Took orders timely and accurately
 Identified food and drinks correctly and served within the company
guidelines
 Maintained a professionalappearance and composed at all times
08/2010 – 09/2011 Allegra Direct Clinton twp, MI
Customer Service Representative
 Answer phones and transfer calls to appropriate extensions.
 Discuss Blue Cross Blue Shield and Blue Care Network insurance options
 Prepare callers for enrolling into insurance plans.
 Use appropriate computer systems to document calls and mail information.
 Register callers for seminars.
06/2010 – 03/2011 Teddy’s Times Square Sterling Heights, MI
Server
 Maintained a friendly atmosphere at all times
 Maintained a level of high energy and accuracy during busy times
 Served alcoholic beverage in appropriate manner
 Maintained a safe, clean, organized work area
 Had professional relationships with all coworkers
 Took orders accurately and delivered in a timely manner

2. 05/2010 - 06/2010 Stasio Chiropractic Center Warren , MI
Receptionist
 Answer phones and transfer calls to appropriate extensions.
 Set up appointments times for massage and chiropractic clients.
 Filing of all patient charts and paperwork
 Set up equipment for Chiropractic rooms
 Check in patients for massage and chiropractic visits.
 X-Rays of the cervical, thoracic, lumbar and pelvic regions
 Light cleaning at the end of the work day.
09/2009 – 04/2010 Plastic Dressup Richmond , MI
Quality Inspector
 Inspect painted car parts that are to be shipped
 Rework incorrect material is necessary
 Package parts to be shipped
 Complete all required paperwork
07/2007 – 10/2009 Cleaning Authority Chesterfield , MI
Certified House Cleaner
 Maintained the satisfaction of customers
 Obtained a clean and sanitary environment for clients
 Worked in both residential and business environments
06/2005 – 06/2007 Steve and Barry’s Sterling Heights , MI
Key Holder
 Opened and closed the store
 Maintained inventory levels and stocked shelves with new merchandise
 Assisted customers with questions and merchandise selections
 Loaded and unloaded merchandise
 Managed a team of eight (8) employees
 Maintained overall cleanliness of store, also operated cash register
Interests and
activities
I support the L’Anse Creuse Athletics Boosters Club by working their functions
at the North Gratiot bingo hall.
Accreditations and
licenses
December 2007, Certified as a Professional House Keeper through Cleaning
Authority of Michigan.
I am familiar with Microsoft Word, Works, Excel, Power Point, and Internet
searching. I can type approximately 80 wpm.
References are available upon request