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Persuasive
Messages
Designing
HEADLINE
SUBHEAD
BODY COPY
SUBHEAD/SLOGAN
The Body Copy:
The Body Copy:
largely depends on accurate assessment
of audience needs & self-interests
Successful	persuasion
Appeals	to	Self-Interest
• Make money
• Save money
• Save time
• Avoid effort
• More comfort
• Better health
• Escape pain
• Gain praise
• Be popular
• Be loved
• Be accepted
• Protect family
• Be stylish
• Be like others
• Avoid trouble
• Avoid criticism
• More joy
• Be safe
• Be secure
• Be like others
• Be an individual
• Protect your
reputation
• Make work
easier
• Satisfy curiosity
• Keep your
possessions
Basic	Appeals
1. power
2. respect
3. well-being
4. affection
5. wealth
6. skill
7. enlightenment
8. physical & mental vitality
8
Harold Lasswell
Appeals	that	work
• Positive appeals more effective than negative ones for message
retention and compliance
• Strong emotional appeals & fear appeals best for audiences with
minimal concern about topic
• High fear appeals only effective when there is a readily available
option to eliminate threat
• Logical appeals better than emotional appeals for highly educated,
sophisticated audiences
• Print better for message comprehension if message is complex
Methods	for	presenting	evidence
= Least persuasive
= Best if public knows source
= Best if public doesn’t know source
= good if public considers source qualified
• A + E + S
• A + E
• A + E + S + Q
• A + F
A = Assertion
E = Evidence
S = Source
Q = Qualifications
F= First-hand experience
Fear Appeals
Another	Fear	Appeal
Fear
• Do not exaggerate
• Do:
• Show severity of
consequences
• Show likelihood of
consequences
• Explain how to avoid
consequences
When using Appeals
to
Address to the Nation about the Financial Crisis | Sept. 24, 2008
Strong emotional appeals best for audiences with minimal concern about topic
Elaboration
How are persuasive messages perceived and processed?
Likelihood Model
Petty & Cacioppo, 1986
the issue-relevant arguments contained in a message.
Depends on motivation and ability to process.
Elaboration: the extent to which a person thinks about
Very little thinking Lots of thinking
Ability:

- distraction level

- message repetition

- person’s knowledge abou
issue
taking effect next semester!
Involvement
How do you feel about moving to a plus/minus grading system?
Personal
relevance
High Low
High involvement Low involvement
involvement = motivational component
Persuasive Message
Central route to processing
Peripheral route to processing
Involvement:
High
Involvement:
Low
Ability to process:
Yes
Persuasion:
Temporary
Comprehension:
Shallow Thoughts
Persuasion:
Lasting
Comprehension:
Deep Thoughts
Ability to process:
No
Slightly Simplified Model
Question:
Who should be more persuaded by:
3 strong arguments
9 weak arguments
people with high involvment
people with low involvment
Actual Model
High Involvement:
Low Involvement:
focus on simple cues that are peripheral to
the message (message cues vs. source cues)
leads to issue-relevant thinking
Importance
of appeals to self-interest
in order to persuade effectively
Need to:
• present well supported logic & evidence
• present both sides (but yours is better)
critical public; motivated to examine arguments
Once persuaded:
• resistant to counter-persuasion
• persistent over time
• predicitve future behavior
Central Route Publics:
Peripheral Route:
Need to:
• use catchy visuals
• narratives
• personal experiences
• immediacy behaviors
• organize message using rhymes or
acronyms
less interested in logic and evidence
study menu, reviews,
ask social network
Picking a BBQ place
if other people think
it’s good, then it is
bandwagon heuristic

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Persuasive messages & advertising

  • 4.
  • 6. largely depends on accurate assessment of audience needs & self-interests Successful persuasion
  • 7. Appeals to Self-Interest • Make money • Save money • Save time • Avoid effort • More comfort • Better health • Escape pain • Gain praise • Be popular • Be loved • Be accepted • Protect family • Be stylish • Be like others • Avoid trouble • Avoid criticism • More joy • Be safe • Be secure • Be like others • Be an individual • Protect your reputation • Make work easier • Satisfy curiosity • Keep your possessions
  • 8. Basic Appeals 1. power 2. respect 3. well-being 4. affection 5. wealth 6. skill 7. enlightenment 8. physical & mental vitality 8 Harold Lasswell
  • 9. Appeals that work • Positive appeals more effective than negative ones for message retention and compliance • Strong emotional appeals & fear appeals best for audiences with minimal concern about topic • High fear appeals only effective when there is a readily available option to eliminate threat • Logical appeals better than emotional appeals for highly educated, sophisticated audiences • Print better for message comprehension if message is complex
  • 10. Methods for presenting evidence = Least persuasive = Best if public knows source = Best if public doesn’t know source = good if public considers source qualified • A + E + S • A + E • A + E + S + Q • A + F A = Assertion E = Evidence S = Source Q = Qualifications F= First-hand experience
  • 13. Fear • Do not exaggerate • Do: • Show severity of consequences • Show likelihood of consequences • Explain how to avoid consequences When using Appeals to
  • 14. Address to the Nation about the Financial Crisis | Sept. 24, 2008 Strong emotional appeals best for audiences with minimal concern about topic
  • 15. Elaboration How are persuasive messages perceived and processed? Likelihood Model Petty & Cacioppo, 1986
  • 16. the issue-relevant arguments contained in a message. Depends on motivation and ability to process. Elaboration: the extent to which a person thinks about Very little thinking Lots of thinking Ability: - distraction level - message repetition - person’s knowledge abou issue
  • 17. taking effect next semester! Involvement How do you feel about moving to a plus/minus grading system?
  • 18. Personal relevance High Low High involvement Low involvement involvement = motivational component
  • 19. Persuasive Message Central route to processing Peripheral route to processing Involvement: High Involvement: Low Ability to process: Yes Persuasion: Temporary Comprehension: Shallow Thoughts Persuasion: Lasting Comprehension: Deep Thoughts Ability to process: No Slightly Simplified Model
  • 20. Question: Who should be more persuaded by: 3 strong arguments 9 weak arguments people with high involvment people with low involvment
  • 22. High Involvement: Low Involvement: focus on simple cues that are peripheral to the message (message cues vs. source cues) leads to issue-relevant thinking
  • 23. Importance of appeals to self-interest in order to persuade effectively
  • 24. Need to: • present well supported logic & evidence • present both sides (but yours is better) critical public; motivated to examine arguments Once persuaded: • resistant to counter-persuasion • persistent over time • predicitve future behavior Central Route Publics:
  • 25. Peripheral Route: Need to: • use catchy visuals • narratives • personal experiences • immediacy behaviors • organize message using rhymes or acronyms less interested in logic and evidence
  • 26. study menu, reviews, ask social network Picking a BBQ place if other people think it’s good, then it is bandwagon heuristic