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Our WeirdlyWired Brains
The Neuroscience of Grantmaking & Giving
Tony Macklin, CAP®
for Indiana Philanthropy Alliance, June 2016
“Humans are to
thinking as cats are
to swimming – we
can do it when we
have to, but we’d
much prefer not to.”
Daniel Kahneman
Graphic by Upfront Analytics
System 2
tires easily
Uncovering Our Mental Shortcuts
Quiz
Answer the three
questions on your own
– don’t overthink it
Discuss your answers
with your peers
I.
Q8: Loss Aversion or
“Endowment Effect”
• We dislike losses more than
equivalent gains
• Same gamble, same result, but
different words
We’re bad
at assigning
value & risk
I.
Q14: Risk Aversion
Prefer an assured result over a
favorable gamble with same or
slightly higher result
Q18: Sunk Cost Fallacy
Place undue significance on
previous decisions
We’re bad
at assigning
value & risk
II.
Overconfidence
• “Curse of expertise”
• Too much faith in our own
knowledge
Fundamental Attribution
Over-emphasize personality
traits, abilities, motives over
external situational factors
We believe
ourselves too
much
III.
Anchoring Bias
“first impression” bias - fixate on
initial information
Confirmation Bias
Seek info confirming existing
beliefs, downplay info refuting them
• Worse with experts
• More data = backfire
We misinterpret
and limit
information
IV.
Groupthink
“Bandwagon effect” – desire for
harmony outweighs realistic
appraisal of alternatives
Reputation Risk
Decision will damage standing
with friends, peers, higher-ups
We overly rely
on social cues
Self
Reflection
Identify the hidden
biases in your
grantmaking or
scholarship program
Countering Our Mental Shortcuts
I.
Check Yourself
• Built in time for quiet reflection?
• Purposefully sought evidence
that disproves an idea or shows
something isn’t working?
• Purposefully tapped a range of
sources, many angles?
• Assume current options off the
table. Then what?
Individual
Decision-Making
I.
Find an accountability buddy or
trusted challenger
Individual
Decision-Making
II.
The People
• Devil’s advocate or trusted
challenger role
• Observer or group dynamics role
• Broader range of perspectives,
including “outsiders” and
clients/customers
• Rotate positions more often
Group
Decision-Making
II.
The Process
• Pre-mortems
• Successive “if-then” or “why”
statements
• Present 3 possible pathways of
action, encourage real dialogue
• Blind reviews
• Delphi method & ladder of inference
Group
Decision-Making
III.
Scenario planning with grantees
Risk conversation with grantees
Collaborative learning agendas
Allow for course correction,
exploration of alternatives, failure
Implementation
The 4 “A’s”
Triggering & Reinforcing Generosity
Warm Glow Theory
Anchoring – amounts I
can relate to
Part of something bigger
I.
Aspiration
Storytelling:
Lead with emotion
Benefit to one
Relatable situation
$ believably = change
Shareable
II.
Association
Beneficiary striving and
self-efficacy
Donor as hero
Donor choice
III.
Agency
Integrity, trustworthiness,
transparency
“Wise use” may not =
“no risk”
Donor-Centered
Fundraising
IV.
Assurance
What are you going to change back
at the office?

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