Presented at DocTrain East 2007 by Sarah Robbins -- Think about how much your company spends on travel, printed materials, and coordination for training. Think about how much your company has spent on illustrations, videos, CDs and other media for documentation. Now imagine if you could replace all those costs with a much more effective and engaging training and documentation solution. Using virtual worlds such as Second Life and Multiverse, training can become a vibrant, exciting, hands on experiences without travel costs or facility rentals. Documentation can be augmented with huge scale models of products, interactive trouble shooting, or social event where users share their problems and experiences all easily facilitated in a virtual environment. This session will provide an introduction to virtual spaces and examples of successful projects. Participants will be provided with instructions for accessing examples and trying out the virtual spaces for themselves.

1. Immersive Documentation: Training and Education in 3D Spaces Sarah “Intellagirl” Robbins Media Sauce DocTrain East 2007

2. What does training look like now? I’d rather have a root canal

3. Problems with Training

4. Boring!

5. Travel

6. No Collaboration/No Community Pardon the Detour

7. Sarnoff’s Law

8. Metcalf’s Law

9. Reed’s Law

11. Solution: Training in a Virtual World

12. M ulti U ser V irtual E nvironments

13. Mechanics Form Examples Office 2007! Now with even uglier charts!

14. Chat Instant Messaging Inventory Friends List MiniMap Motion Controls Camera Controls Building Tools Chat Window Media Controls

15. Simulation Training

16. Interactive Documentation

17. Training as an Event

22. Sarah “Intellagirl” Robbins [email_address] AIM, MSN, Yahoo, Skype: Intellagirl Intellagirl.com Ubernoggin.com