1. ZINC OPIE ADMINISTRATIVE PROFESSIONAL
(770) 317-1519  op.zinc@gmail.com 333 Princess Ave.  Woodstock, GA 30189
Top performing Administrative Assistant and Office Coordinator with 10+ years of extensive, cross-industry
experience in scheduling, coordinating data, answering calls and overseeing inventory. An outstanding
communicator with exemplary customer service skills and the ability to lead and motivate multi-functional teams
to ensure achievement of company goals. Highly organized and efficient with the ability to collaborate effectively
across all organizational levels.
AREAS OF EXPERTISE
 Office Administration  Project Management  Communication & Collaboration
 Team Management  Customer Service  Multitasking & Time Management
 Staff Training & Motivation  Problem & Conflict Resolution  Quickbooks & MS Office
EXPERIENCE & NOTABLE CONTRIBUTIONS
SINNAVA SHIPPING LLC Woodbridge, VA October 2015 – Present
SHIPPING COORDINATOR AGENT - GEORGIA
 Perform a wide range of administrative duties to streamline and enhance office efficiency.
 Provide outstanding customer service by answering telephone inquiries and directing calls to appropriate
personnel as necessary.
 Ensure drop-off schedules are properly maintained.
 Prepare and distribute client invoices and oversee collection of payment.
IA DESIGN GROUP Norcross, GA June 2015 – November 2015
ADMINISTRATIVE ASSISTANT
 Successfully coordinated and supported office support activities for multiple supervisors, with duties including
answering and directing calls, performing internet research, and maintaining supply inventory.
 Created and maintained databases and oversaw entry of information to ensure accuracy.
 Oversaw receipt and accuracy of stock, recorded data manually and digitally, and verified inventory
calculations by comparing to physical counts, and investigate discrepancies or adjust errors.
KALISHER MANUFACTURING Hillsborough, NC January 2015 – June 2015
MATTING DEPARTMENT MANAGER
 Coordinated and streamlined operations and activities by collaborating effectively with other supervisors.
 Analyzed charts, work orders, production schedules, and other records and reports to accurately determine
production requirements, create detailed estimates and evaluate outputs.
 Recommended and implemented motivational strategies, resulting in improved production methods,
equipment performance, product quality, and operational efficiency.
 Successfully resolved staff problems, conflict and grievances.
IA DESIGN GROUP Norcross, GA September 2011 – August 2014
MATTING DEPARTMENT MANAGER
 Oversaw special projects to address unique client needs regarding design of custom framing and canvas art.
 Inspected materials, products, and equipment to identify defects or malfunctions.
 Determined production requirements, created estimates and evaluated outputs through analysis of charts,
work orders, and schedules.
 Served successfully as Acting Manager in absence of Production Manager

2. ZINC OPIE(770) 317-1519op.zinc@gmail.com Page 2
EXPERIENCE & NOTABLE CONTRIBUTIONS (CONTINUED)
THAI EMERALD Roswell, GA February 2008 – August 2011
RESTAURANT ASSISTANT MANAGER
 Oversaw food preparation and presentation to ensure compliance with safety and company standards.
 Counted money, closed daily sales, and purchased necessary equipment and supplies.
 Supervised, scheduled and assigned duties to staff.
 Ensured customer satisfaction by investigating and resolving complaints regarding food quality, service, and
accommodations.
LERTLAH SCHOOL Bangkok, Thailand December 2005 – January 2007
COORDINATOR TEACHER & SECRETARY MEETING
 Communicated effectively with faculty, students, and other users regarding availability of and changes to
distance learning courses, materials, programs, services, and applications.
 Greeted and responded to inquiries of visitors and callers, and directed them to appropriate personnel to assist
in satisfying their needs and requirements.
 Maintained schedules by coordinating conferences, meetings, and special events, such as luncheons and
graduation ceremonies.
HONEY & FRIEND ENTERTAINMENT Bangkok, Thailand April 1999 – December 2005
DJ/CO-PRODUCER TV SHOW GUIDE
 Served as live voice talent to announce musical selections, station breaks, commercials, and public service
messages, recorded commercials to be broadcast at later dates, and interacted with listening audience by
accepting requests.
 Coordinated and hosted games, contests, and other on-air competitions and events.
 Produced and directed on-location shoots for TV show.
EDUCATION & TRAINING
Bachelor of Arts, Mass Communication
RAMKHAMHAENG UNIVERSITY | Bangkok, Thailand
Certification, Medical Office Assistant
KENNESAW STATE UNIVERSITY – CONTINUING EDUCATION | Kennesaw, GA