1. Wynand Marais
1982/10/18
Contact Details
10 Th. Avenu no 95
Ravenswood
Boksburg
0829438929
Wynandma@gmail.com
https://za.linkedin.com/in/wynandmarais82
wynand.marais10
Personal statement
Motivated and professional IT VOD Engineer consultant with 13 years IT support ex-
perience in the IT Support, Outsourcing and telecommunications sector. Strong Lead-
ership, Communication and relationship-building abilities, coupled with the ability to
learn new technical concepts. Have a very good understanding and high interest in
Technical IT concepts. Seeking a new career challenge with a progressive organisa-
tion that rewards high performance and offers scope for growth.
Skills
Apple Mac OS Support
• Did Mac OS certification.
• On the Job training for OS , Server and IOS .
• Self study.
• Used on daily basis to support end users.
Microsoft Windows
• Did Microsoft windows certification.
• On the Job training for Microsoft Windows XP, Windows 7 and sever 2008.
• Self study.
• Used on daily basis to support end users.
Oracle SQL Database
• Self study and on the job training by fellow coworker.
• Running SQL Queries and updating SQL Database
• Pulling Reports from Oracle SQL Database
2. Transcoding
• On the Job train by fellow coworker.
• After hours research and self study
Education
• Matriculation certificate, School of achievement, 2001.
• Mac OS X Support Essentials, Apple, 2014.
• Oracle PL/SQL, Oracle University2014
• PC Service Technician, Damelin College, 2004.
A+ ,N+ ,Windows 2000 Professional and Windows 2003 Sever as subjects.
Work history
VOD Engineer, Multichoice (Bytes Technology Group),Randburg.
Mei 2014 to Date.
• End-user support.
• Installing and Coffering setting New Live Streaming servers.
• Support on transcoding systems.
• Video editing
Application Support / System Analyst , M-net (Bytes Technology Group), Rand-
burg.
September 2013 to April 2014.
• Running SQL Queries.
• Pulling Reports from Oracle SQL Database.
• Fault finding on application
• Composing of support documentation
Desktop Support, M-net (Bytes Technology Group), Randburg.
October 2010 to August 2013.
• Technical setup of computers
• VIP (Executive User) support.
• Workstation configuration
• Video conference support
• Fault finding on end-user's workstations
Service desk – First line support, T-Systems, Midrand.
3. April 2009 to September 2010.
• Logging and resolving of first line calls.
• Logging of electronic forms.
• Giving users access to Eskom domain via active directory.
• Ensuring SLA times are met.
Field service technician, SPM do Direct, Midrand.
August 2004 to March 2009.
• Replacing Point of Sale (POS) devices
• Installing and training end users new software on clients computer.
• Hardware maintenance.
• Network hardware maintenance.
Interests
My interests consists of playing sports , fly fishing going to airshows. In my free time
I do research on to keep my skills up to date and keeping up to date with new tech-
nology.
Referees
Miss T. Pooe
Service Desk Manager
Bytes Technology Group
+27 (11) 2894521
+27 (82) 775-6990
TuTu.Pooe@mnet.co.za
Miss M.Wilkins
Manager: Synergy Development
M-Net
+27 (11) 6866221
+27 (83) 3275838
Melanie.Wilkins@mnet.co.za
