1. MOHAOHAMMED. I R F A N Mobile : +966 55 077 9470
Network Engineer Email : mdirfanmalik@yahoo.co.in
OBJECTIVE:
A challenging position that may fully utilize my potentials based on my formal education and experience.
Position should have an opportunity for career development that will guarantee continued growth
enhancement skill and expertise.
SUMMARY OF EXPERIENCE:
♦ Having experience in the field of Computer Hardware Installation, Assembling, Maintenance, Network
Installation, Network Administration, Hardware Trouble shooting, Network Solutions and Trouble
shooting.
♦ Having experience in Computer Software Operation & Installations of Windows 2000 Server,
Windows 2003 Server, Professional (Service Packs) Ms Office 2007/2003/2000, Installation of
required by down loading through Internet such as Video (VGA) Fax Modem, NIC & Audio drivers
and etc.
♦ Provide Training for users on how to use products and services used internally.
♦ Installation and configuration of Windows 2003 and 2008 server
♦ Installation and Configuration of all kind of Anti-Virus Software.
♦ Responsible for Assembling, Installation, Maintenance and Trouble Shooting of all Computer Systems,
Printers and its Peripherals. HP LaserJet & DeskJet
♦ Installation of Computer Systems, Printers and Software with latest system Configurations.
♦ Maintaining and solving the problems of Microsoft outlook clients.
♦ Installing POS for the fashion retails business.
♦ CCTV
♦ Traffic counter camera
OPERATING SYSTEMS:
MS-Windows 2008 Server,2000 Server, MS-Windows 2000 Professional, MS-Windows 7/8/Vista.Xp.
MS-Office 2010 -, MS-Office 2000
Academic Qualification:
B.sc. It. From Vinayaka missions University. India.
Profession Certification:
Cisco Certified Voice Professional. (CCVP) Certified
Cisco Cetified Network Associates. (CCNA) Certified
Technicial Qualification:
Diploma in Computer Hardware & Networking from “Solus Informatics” - Hyd, India
Post Graduate Diploma in Computer Application from SGC Software Technology – Hyd, India
CCNA & CCVP from “Netmetric Solution” Hyd - India
2. EMPLOYMENT HISTORY:
Working As a Sr. Technical Support Engineer in “ ANWAL UNITED TRADING COMPANY ”
Riyadh, from May 2006 till date
based in Riyadh, Saudi Arabia, with an outstanding reputation for
excellence, customer service and teamwork culture, operates a network of international fashion
brands across the Kingdom.
The Company is globally respected having won the franchise of renowned brands in the Kingdom of Saudi
Arabia such as Etam S.A., Etam Lingeri .,Orchestra S.A., Cache Cache, Bottega Verde, Princess
tam-tam, Jacadi, Origem, Parfois, Neck&Neck, Kookai, Aigle, DDP, Furla, Lilliput, Stafy Lingeri,
Migaino, 123, Trucco, Golia, Marowa, and Staccato.
The Company has successfully commissioned and operates 130 showrooms all across Saudi Arabia.
On the international front too, the Company's 7 showrooms have made a name for themselves,
notching up impressive sales.
Job responsibilities:
♦ Configuring of Exchange Server clients using Microsoft Outlook 2007/2003 including PST files,
multiple profiles.
♦ Configuration of Outlook to all users in the Network.
♦ Managing and Troubleshooting the Outlook Users.
♦ Taking users Outlook backup.
♦ Answer Technical Questions,solve technical problem.
♦ Configuration of Dail up connections for Laptop Users.
♦ Installation of hardware devices such as printers, scanners, external drives, hubs, digital camera.
♦ Installation & Configuration of OS/ Network & Hardware Devices.
♦ Preparing POS SYSTEM for shops
♦ Installation of Cashier drawer.
♦ Installation of Metro logics Scanner for POS Computers.
♦ Installation and Maintenance of Cashier Printers such as EPSON, SAMSUNG,SAMSUNG
BIXOLON, STAR,NCR.
♦ Maintaining Dektop systems such as IBM, COMPAQ, HPCOMPAQ, SIEMENS.
♦ Connecting to Store Computers for Transfer files and update discount files using the pcanywhere
software.
♦ Installations of McAfee Anti Virus Scan 8.5 and McAfee AntiSpyware 8.5 in the Client Pcs.
♦ Checking daily updates of McAfee Anti Virus 8.5 Dat Files.
♦ Installation of Network Printers.
♦ Maintainance of Desktop Comuters and Laptop both in Hardware and Software.
♦ Connecting Users in Domain..
♦ Configuring File & Print sharing
♦ Assigning proper IP-Addresses for Clients in Network.
♦ Installation of Notebook PC's & Wireless Adaptors.
♦ Including the technical support to the end users.(ACER & Dell, IBM-PC and Lexmark)
♦ Having Experience in the Field of Maintenance Network installation, Network Solutions &
Trouble shooting.
♦ Having Expereince in the Field of Inventory.
♦ Inventory Software installation and trouble shooting.
3. ♦ Insallation of Inventory software - Opticon (Dos Based and Rapidgen (Windows Based )
♦ Arranging Inventory Shedules and Attending Inventorys.
♦ Installations of Operating System Ms-Windows Xp/2000/2003/ and Windows Vista,
Windows 7, and 8.1.
Worked As a Technical Support in “EIBTIKAAR TECHNOLOGIES” Riyadh,
from March 2005 - April 2006
Job responsibilities:
♦ Trouble – Shooting. .
♦ Running Applications.
♦ Installation & Configuration of OS/ Network & Hardware Devices.
♦ Assembling of Computers.
♦ Maintenance of Computer Systems and Printers ( HP/COMAQ/IBM ).
Hcl Infosystems Ltd.
Customer Support Engineer
Warangal, Andhra Pradesh - INDIA July 2000 - December 2004.
Job Responsibilities:
♦ Installations of Operating System MS-Windows 98/2000/2003.
♦ Installation of Exchange Server.
♦ Installation of MS-office 2000/XP.
♦ Oracle 7.3, Oracle 8.0.
♦ Installation of Internet Explorer 6.0
♦ Outlook Configuration for Intranet.
♦ Configuration of Internet.
♦ Installation and Updates of Norton AntiVirus at User’s side.
♦ Configuring File & print sharing.
♦ Installation HP LaserJet and DeskJet Printer Drivers,
♦ Installation of Hardware Network card, CD-ROM drivers, Hard disk, Display card and other
accessories.
♦ Assigning proper IP-Address for PC’s and Printers Manually.
♦ Responsible for Daily Backup on Server / Clients.
♦ Performed Preventive and Corrective Maintenance of Computer Systems and Printers including the
technical support to the end users.(ACER & IBM-PC and Lexmark Printers)
User Support:
Responsible for Installation, Cabling and Trouble shooting of PCs Printers. Administration and monitoring
the Windows NT Server and Windows NT Professional and Windows 98 clients.
PERSONAL PROFILE :
Languages : Arabic, English, Urdu, Telugu, Hindi
Date of Birth : 08-July-1975
Nationality : Indian
Religion : Islam
Marital Status : Married
Iqama Status : Transferable
Expertise : Point of Sales Mahines, Traffic Counter, Cctv.
