The document is a resume for Waleed Isa Al Kuwaiti. It summarizes his personal and professional experience, skills, languages, education and training. The resume shows that Waleed has over 25 years of experience in hotel management, marketing, and sales roles. He is highly motivated and has excellent communication, customer service and leadership skills. Waleed is fluent in Arabic and English and has a diploma in hotel management. His objective is to combine his passion and skills to contribute and share his knowledge as part of a leadership team.
1. WALEED ISA AL KUWAITI
Flat.21
Bld.2910
Road.2654
Block.226
City.Muharraq
Country.Bahrain
Tel.33033223 –33213365
Email.
Waleed.qassim@gmail.com
PERSONAL STATEMENT
I amhighly enthusiastic motivated to achievehighestlevelsof success. I havealways
worked efficiently,andeffectiveinwhatever tasksI hadbeen given,and itismy nature
to performto the bestof my ability,and maintain thehighestquality in my work under
any circumstances.
I amalwaysbeen on a newchallenges,and I approach themwith drive,determination,
confidence,and persistence.
My objectiveisto combinemy passionfor thefield of my educationwith thedriver’s
skills,and knowledgegained through my academicstudies,research,andexperiences,
and contribute,and sharethisknowledge,andI canbepartof a teamwith great
leadership skillsthatI gained fromtheyearsn experiences.
SKILLS
· Highly responsibleperson
· Excellentcommunicationsskills
· Can work under minimumsupervision
· Can manageand control staffthatI’min chargeof
· Excellentcomplaintshandling
· I liketo bepartof a team work
· Excellentknowledgeof Fidelio andoperasystems
· I havewidecustomer databasethatI gain through all theyears
LANGUAGES
Arabic –Native
English–Excellentcommandof written and spoken language
2. Page2
EXPERIENCEH
Jul 2012- to date Marketingandsalesconsultant , Al Watan newspaperBahrain
· Ability to help our costumer to placeplansn good skills to maken bringup sales,
keepinggood communications withtheclients,handlingall thepaper wotk n setting
dates for Ad’s.havinggreatcostumedatabase.
Jan 2011 - Apr
2011
May 2009 -
Dec 2010
Sep 2007 –
Dec 2008
May 2006 –
Dec 2006
Jan 2000 –
Dec 2005
Jan 1999 –
Dec 2000
Jan 1996 –
Dec 1996
Jan 1988 –
Dec 1995
NightManager, TheKhotel
· Helped with openingof thehotel,trained thenewstuff,and managethehotel
operation duringthenighttime, preparing reports,and handlinganyrequests or
complainsof thehotel guests,managingand leadingthenighthotel stuff,handling
reservations,and keepinggood followup with therooms to beready for theearly
morningcheck in guest.
General Manager, Al Dewan Tours& Travel Agency, UAE
In chargeof all theofficeoperations,managingthestuff n keepingrecord of all the
officeoperations,implementingthenecessary actionsto maintain smooth ongoing
operation.
Sales & Marketing, AIGGroup ( Alico)
Keeping good track of all theclients,tryingto find potential clients,ability to close
deals with them.
Sales & Marketing, WorldMagazine
NightManager, Sheraton Hotel & Tower Bahrain
Helped with openingof thehotel,trained thenewstuff,and managethe hotel
operation duringthenighttime,preparingreports,and handlinganyrequests or
complainsof thehotel guests,managingand leadingthenighthotel stuff,handling
reservations,and keepinggood followup with therooms to beready for theearly
morningcheck in guest.
Receptionist, Holiday InnHotel Bahrain
Checkingin and outtheguesthandlingcashieroperations,andhandlingmostof the
guests special requests,and complains.
Receptionist, LeMeridainHotel, Bahrain
Checkingin and outtheguesthandlingcashieroperations,andhandlingmostof the
guests special requests,and complains.
1st
Let Fighter Pilot, Bahrain AirForce
Fly F-5 & F 16,havingexcellentmilitary discipline,andlearned to work under great
pressure.
3. Page3
EDUCATION, COURSES, AND TRAINING
18-20 Dec 2012 Preparea marketingplan,Tala Abu-GhazalaTrainingGroup
25-27 Dec 2012
25-27 Dec 2012
Dec 2004
Sep 2002
Apr 2001
1999 - 2000
1989 - 1990
1988 - 1989
1984 - 1988
Foundationsof modern strategy for thedevelopmentof men sellingskills, Tala Abu-
Ghazala Training Group
Astregiatmodern marketing to achievea sustainablecompetitiveadvantage, Tala Abu-
Ghazala Training Group
Microsoft& Excel course,NIIT Institute Bahrain
Frontoffice standard course Sheraton Bahrain
Fire Training Course Sheraton Bahrain
Hotel Managementdiploma, BaissanInstituteBahrain
FighterPilotadvancecours Abu Dhabi AirCollege
Basicpilotcourse, Abu Dhabi AirCollege
High School,Al HidaiyaHigh School Bahrain