1. W A F A A A D N A N I B R A H E E M
( N A M E E X A C T L Y O N P A S S P O R T )
PERSONAL INFORMATION:
 Date of birth: November, 10th, 1990.
 Gender : Female
 Nationality: Syrian
 Marital Status: Married
 Visa Status: On Husband's Visa
 Driving License: Valid United Arab Emirates license
 Address: UAE, Dubai
 Mobile: +971- 0521642523
 Email: wafaa.ibraheem90@gmail.com
CAREER OBJECTIVE:
 Seeking a responsible and challenging career with a professionally managed organization, offering enhanced
opportunity for career growth and development that will utilize my skills, develop my performance and
expand my knowledge.
SKILLS:
 Human Resources Field, Accounting, Coordination.
 Self Confidence, Self-starter , Optimist, Interpersonal Skills, Patient Listener
 Communication, Negotiation, Team Building, pro-active, Innovation, Problem Solving &Analytical
Thinking
 Highly Interactive and absolute team player highly motivated.
 Highly organized and enthusiastic, able to complete work under Pressure.
EXPERIENCE:
June, 2015 till – August, 2016: Officer - Human Resources Dept. – Organization, Employee
Relations, HR Services Unit:
Bank of Jordan Syria
RESPONSIBILITIES:
 Review existing HR Policies, Procedures and Practices detailed in the Employee Handbooks.
 Oversee the Management of personnel records including benefits, insurance and personnel transactions such
as hires, promotions, employee transfers, performance reviews, and employee statistics.

2.  Provide special employee relations advice and guidance with particular respect to disciplinary, grievance and
absence, to ensure acceptable levels of employee performance.
 Contribute in leading the development, implementation and standardization of cost effective HR processes,
systems and metrics to support HR Operations and Services with organizational vision & mission.
 Contribute to the Talent Review, identify pivotal talent, and document a robust succession plan for talent
strategy.
 Ensure effective deployment of the compensation and benefits framework ensuring relevance and
competitiveness
 Review organizational structure and recommend changes to improve organizational efficiency on annual
basis
 Review and benchmarks the internal /external environment to improve the HR policies and engagement
initiatives
 Handling Gratuity, End of service benefits, all cancellations (resignations, terminations, absconding) as per
statutory requirements.
 Ensure company asset handover before releasing end of service compensation (EOC).
 Organize and support an employee welfare service that provides the advice in respect of flexible working,
counseling, stress, harassment and violence at work and any other aspect of general welfare to ensure that
information and advice are widely and easily accessible, ensure that appropriate staff training in these areas is
included in the Corporate Training Program and widely publicized.
 Provide the assistance in the recruitment methods and selection interviews.
 Conduct regular health check and assessment for the bank staff.
 Designing the layout of the Appraisal letters.
 Plugging in all the necessary details in the Oracle HRMS with regards of Training and evaluation objectives.
 Provide information of employee benefits such as life insurance, health insurance, reemployment eligibility
to the new and existing employees.
Bank of Jordan Syria Professional Training Courses and Certificates:
 Effective Communications and Human Relations.
 Appreciation of Performance.
 Assessing Performance.
 Budgeting.
 Assessing performance Scorecard.
February, 2014 till – June, 2015: Supervisor - Human Resources Dept. – Payroll, HR
Operations Unit:
Bank of Jordan Syria
RESPONSIBILITIES:
 Maintain the employee's database in complete record in HRMS, leaves, advances, Incentives, air ticket
management etc..,
 Administrate payroll, making sure that staff have the right pay and benefits, perform verification under tight
schedule.
 Responsible for the implementation, administration and maintenance of compensation programs to ensure
effective and timely pay.
 Generate month-end reports/MIS.
 Calculation of Payroll related Accruals needed on monthly basis & bank reconciliations.
 Ensure that the right procedures exist for the new starters and leavers minimizing over/under payments, and
ensure that all deductions and additional payments are accurately applied.
November, 2012 till October 2013: Materials Accountant and Cost Controller:

3. Holiday Beach Hotel, Al Waheeb Commerce & industry Group
RESPONSIBILITIES:
 Manage Warehouse, selling points control, supervision, materials collection activities, calculate the cost of
sections using Al Ameen accounting-front system.
 Complete all transactions in an accurate and timely manner.
 Process purchase orders, applications and requests.
 Obtain and evaluate all relevant information to handle the daily accounting responsibilities.
 Communicate and coordinate with internal departments.
 Collecting accurate information from clients.
 Making Daily Reports & MIS.
 Reporting all the activities on daily basis.
 Building good relations with the suppliers to meet Group’s objectives, and get the best deals.
* November 2011 till July 2012: Customer Service Associate– RetailBanking.
Bank Bemo Saudi Faranci
RESPONSIBILITIES:
 Handle transactions and answer customer queries.
 Finding out customer needs and offer them the best solution in the line of the Bank policy.
 Presenting high customer service level including (money transfers, accounts opening, cheque books, account
statements, ATM cards).
* January 2011 till August 2011: Accountant.
Orange Mall
RESPONSIBILITIES:
 Arrange procedures of the inventory counting, direct and indirect costs, maintain and update inventory
records.
 Apply complete cost and standard cost accounting system.
ADDITIONAL EXPERIENCE:
2010: A teacherof (Math-Physics)subjects for beginners and intermediate levels.
 Perform hotel management activities using Java source competent program.
 Recommends potential products or services to the Group management by collecting the information and
analyzing the Group's needs.

4. EDUCATION:
 Bachelor Degree in Economics (Banking and Financial Studies) Damascus
University Syria (2009–2012).
LANGUAGES:
 Arabic –Native Speaker
 English –Proficient in Reading, Writing, Speaking.
COMPUTER SKILLS:
 Excellent in Microsoft Office Programs: Word, Power Point, and Excel.
 Professional in Microsoft Windows XP, Microsoft Windows 7.
 Excellent Internet Knowledge.
INTEREST:
 Swimming, traveling and doing sports.