1. 3951 N. Arabian Rd.
Maricopa, Arizona 85139
480-372-6891
Vklock24@gmail.com
VIKKI KLOCK
PROFESSIONAL
SUMMARY
Highly effective management professional emphasizing innovation and creativity
in solving complex problems. Energetic and results-focused with success in
developing and leading diverse teams to achieve outstanding results.
SKILLS & ABILITIES * Project planning and development * Organized
* Quality assurance and control * Unsurpassed work ethic
* Dependable * Detail-oriented
OPERATIONS MANAGER, ABM SECURITY SERVICES
07-2000 to Current
Manage the day to day operations for the branch locations in AZ, UT and NV. Interviewing
applicants, tracking DPS Security Licenses, distribute and track monthly safety training, Review
monthly P&L with branch manager, explaining variances. Monitor, review and approve Bi-Weekly
payroll for all hourly employees. Complete Monthly Billing for Security Services. Code and submit
all AP invoices for payment. Review and approve weekly schedule for Security coverage. Various
other duties as required.
OFFICER, OPERATIONS SUPERVISOR, OPERATIONS MANAGER – ABM SECURITY SERVICES
06-1992 to 07-2000
Began work as a Security Officer, assigned to Bank of America. Promoted to Operations Supervisor
in March of 1994 and later to Operations Manager for the B of A account in August 1999.
Responsible for the Phoenix Card Center, Tempe Operations Center and the Security personnel at
the Tempe Cash Vault. Duties included scheduling, conducting training, tracking cost for budget
purposes, administering the Fire Life Safety program for Bank of America. Administering the
access control program for B of A.
EDUCATION SOUTH JEFFERSON VOCATIONAL TECHNICAL CENTER, ADAMS NY
Course studies included General Business studies, typing & shorthand. Vo-Tech studies Office
Practices I & II
REFERENCES PAUL PENZONE
Managing Director, ABM Security Services
480-389-8037
ODED BARLEV
VP of National Accounts, ABM Security Services
213-798-6200