1. CURRICULUM VITAE
Name: Thomas Michael James King
Email: Tamk800@gmail.com
Telephone No: 07576460333
Personal Statement
I work well under pressure and to strict deadlines. My role involves working directly with the public
which I enjoy. I am hard working and committed to my career. I have excellent organisational skills and
attention to detail. I enjoy working in a team, organising and motivating others and work well on my own
initiative. I am confident with an outgoing personality and use my excellent communication skills to
attract and retain high profile client relationships. I have good computer skills and use Microsoft Word,
Excel and PowerPoint on a daily basis and have excellent customer care skills and endeavour to meet the
needs of the client.
In previous roles I have supervised team members; this consisted of overall supervision of staff and
delivering reports to management on a daily basis. I have always maintained a good level of health and
safety awareness for work and this is also implemented in my role in Door Management.
Key Skills
• Staff Management
• Financial Management
• Integrity
• Problem Solving
• Conflict Management
• Time Management
• Decision Making
• Motivating and Directing Others
Qualifications
Human Resources
Employee Welfare
SIA Licence (Security Industry Authority)
PSA Licence (Personal Security Authority)
CCTV Licence (Close Circuit Television)
First Aid at work FAA Level 2 (QCF)
Manual Handling
Leadership and Strategy
Level 2 Door Supervision & Conflict Management
Level 1 Door Management & Conflict Management
Employment
December 15 – Present
Security response Supervisor
Cobra security services
Principal Duties and responsibilities
• Property patrols open up and lock up
• Assisting in all aspects in key holding as requested
• Dealing with job related administration and attention to security procedures
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2. • Presenting at all times, a smart, alert, visible and commanding security presence at the premises
of our clients
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of
concern or note occurring during a shift are passed on for the purposes of service and incident
management continuity
• Writing complete and accurate handover and incident reports and taking appropriate action as
required on all reports passed to you at the commencement or during a duty shift
• Ensuring the safety and security of our clients’ buildings and assets by carrying out all duties in
full adherence with the Site Assignment Instructions
• Driving a liveried company vehicle to provide site opening & closing, scheduled patrols and
response to alarms at customer premises in line with the standard operating procedures
Employment
February 2013 – December 15
Security Contracts Manager MITIE
Initially I was employed at MITIE as a Relief Officer, I swiftly progressed to Operation Support Supervisor
within a few months and promoted to Security Contracts Manager.
• Serve as a key point of contact to ensure the delivery of high quality customer service for assigned
accounts; evaluate service quality and initiate any necessary communication and/or corrective
action in a timely manner.
• Co-ordinate and perform Security Risk Reviews of client facilities using industry best practices
and client specific assessment tools.
• Meet regularly with client and management representatives for account reviews. Address any
actual or potential problems not only in the field of security but in all areas of the service lines
i.e. cleaning maintenance, provide support during client start-ups and transitions, support
security planning, cleaning and alarm assessments and surveys.
• Maintain a positive, professional environment in full compliance with applicable laws,
regulations, policies and procedures.
• Assist client in evaluation of security needs and determine feasibility of delivery of requested or
desired service.
May 2012 – February 2013 MITIE
Operation Support Supervisor
• Supervising day to day security operations of all our client sites;
• Managing a team of Security Officers, Site and Shift Supervisors including hiring/selection,
scheduling, payroll, training, coaching, development and support;
• Ensuring the Client Site is provided with high quality security services to protect people and
property;
• Building, improving and maintaining effective relationships with both client and employees;
• Co-ordinating necessary support services to effectively manage client sites to meet or exceed
financial and operational goals and provide quality customer service;
• Ensuring all required reporting and contract compliance requirements are met;
• Handling any escalated security issues or emergency situations appropriately;
• Compliance with all law and legislation, policy and procedures both from Mitie and the security
industry authority.
February 2012 – May 2012 MITIE
Relief Officer
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3. • Providing security cover for holidays and sickness for several different sites;
• Learn policies and procedures for various sites and their requirements;
• Provide detailed handover notes for other relief officers.
January 2002 – February 2013 Pro-Safe Door Event Management
Events Supervisor
• Supervisor of all outdoor and indoor events including concerts, specialised events and standard
events;
• Monitor the entrance/exit and patrolling of clients buildings/event areas;
• Ensuring safety and security is maintained at the facility;
• Handing a team of security guards and assigning duties to them;
• Maintaining the security, safety and health standards in the clients premises as per their business
requirement;
• Liaison with the authorities to ensure compliance at all times.
Other Experience
In November 2008, I completed City & Guilds Level 1 Door Management & Conflict Management, I am Head
of Security for an establishment in Carlingford leading my team of 6 with whom I have weekly meetings
together with the management.
Hobbies & Interests
I play squash occasionally and enjoy watching rugby and motor sports. I organise functions for entertainment
and charity events.
References Available Upon Request
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