Erin Smeltzer seeks an office manager or administrative assistant position with over 12 years of experience in fast-paced offices and manufacturing settings. She has held positions such as Office Manager, Deputy Clerk-Treasurer, Administrative Assistant, Travel Agent, and Reservationist. As Office Manager for Spectron MRC for over 10 years, she performed daily office tasks, created documentation, managed purchasing and inventory, supervised staff, and ensured on-time deliveries.

1. Erin Smeltzer
P.O. Box 973, New Carlisle, IN 46552
574-300-3061 * erin.smeltzer@outlook.com
CAREER OBJECTIVE
 Office Manager/Administrative Assistant with 12+ years of experience working in a fast
paced office/hi tech manufacturing setting.
PROFESSIONAL EXPERINCE
SPECTRON MRC, L.L.C., South Bend, IN
Office Manager, January 2005 – October 2015
 Perform daily front office tasks, such as filing, answering phones, and data entry
 Create, update, and manage Forms and Standard Operating Procedures using Microsoft
Word and Excel
 In charge of Purchasing and Receiving for office and manufacturing materials. Reduced
inventory and associated carrying costs by improving delivery time and fees through
negotiation with vendors. Reduced material costs through improved bid process.
 Manage part-time employees payroll and accounts payable/receivable using Microsoft
Great Plains, and creating expense reports
 Successfully hired and trained staff resulting in low turnover results
 Schedule and Supervise Delivery Personnel with 12+ years without late or missed
deliveries.
 Execute set up of daily prescription doses including labeling syringes using aseptic
technic in a sterile environment
TOWN OF NEW CARLISLE, New Carlisle, IN
Deputy Clerk-Treasurer, July 2004 – January 2005
 Customer Service Representative
 Answered phones proficiently and professionally
 Preformed daily deposits
 Completed data entry for Utility Invoicing
 Assisted in Accounts Receiving
 Assisted Town Council Members, Public Works Director with a variety of tasks
SPECTRON MRC, L.L.C., South Bend, IN
Administrative Assistant, July 2002 – July 2004
 Assisted the Owner and C.O.O.
 Created letters, memos, forms, and Standard Operating Procedures
 Answered multi-line phone system, transferred calls, and took detailed messages
 Assisted with daily set up of doses

2. A WORLD OF TRAVEL, Granger, IN
Travel Agent, April 2000 – July 2002
 Answered phones professionally, transferred calls, assisted clients and took detailed
messages
 Researched destinations, made travel reservations, and printed airline tickets
 Prepared Invoices
 Organized and Ordered Destination Brochures
UNITED AIRLINES, Mishawaka, IN
Reservationist, January 1999 – March 2000
 Specialized in Customer Service
 Made and changed Airline reservations
 Transferred calls to appropriate departments
EDUCATION
Baker College, Muskegon, MI
 Associate’s Degree in Business 1998