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1. UMESH JASHNANI
CUSTOMER CARE EXECUTIVE/SALES CORDINATOR
C O N TA C T S
0522145271
umesh_jashnani@outlook.com
Bur Dubai , Dubai, 52740, United
Arab Emirates
S K I L L S
Conflict Resolution
Sales Operations
Strong Presentation
Order Processing
Cold Calling
Effective Communication
Customer Driven
responsiveness
Friendly Disposition
Data Entry
Team Work
Documents Handling
Pricing
Negotiation
E D U C AT I O N
BBA, Sikkim Manipal
University, Dubai
2017
A B O U T M E
Dedicated and hardworking individual with over five years of
professional experience in service industry, seeking to join organization
to go above and beyond customers expectations.
W O R K E X P E R I E N C E
CUSTOMER CARE EXECUTIVE/Sales Cordinator, SKYCOM COURIER
EXPRESS, Dubai
Jun 2015 - Present
• Contacting existing and new clients and converting them into prospective
customers.
• Explaining customers shipping policies and providing them best rates.
• Coordinating with accounts department for pending payments and follow up with
respective clients.
• Assisting new clients for opening of prepaid accounts and providing them with
account details.
• Act as the primary point of contact for clients and providing them after sale
service.
• Managing large amounts of incoming calls and customer inquiries.
• Assisting clients with quotation for export shipment and informing them about
required shipping documents.
• To coordinate with operations department for shipment pick up and deliveries.
• Verifying KYC documents and other shipping documents are in order for
successful dispatch of shipment
• Generating monthly reports on export shipments.
• Monitoring all export shipments and assisting clients with required shipping
documents.
TELECALLER AGENT, EMPOST COURIER, Dubai
Jun 2014 - Jun 2015
• Calling customer to acquire delivery location of debit cards.
• Completing target of 500 calls per day in professional manner.
• Ensuring customer delivery details are accurate.
• Assuring efficient document delivery.
• Updating callers information in system to avoid third party deliveries.
• Ensuring customers are holding valid ID to receive the deliveries.

2. Accomplished and ambitious
[Job Title], with [Number]
years' experience in strategic
planning and managing client
relationships.
Expert [Job title] with [Area of
expertise] expertise and
[Number] years of experience
in [Branch]. Proven ability to
effectively lead personnel in
various combat and non-combat
situations. Strong problem-
solving abilities, committed to
achieving goals with [Skill] and
[Skill] skills. Seeking
leadership role with company in
[Industry].
Strongly focused, with the
ability to complete tasks
accurately in a fast-paced
environment with conflicting
deadlines.
Driven, results-focused sales
expert with [Number] years'
experience in the [Industry]
industry.
Driven [Job Title] with
[Number] years of experience
in [Area of expertise]. An
inspiring and conscientious
leader, with a strong
background in team
development, and a solid
reputation for assessing
business needs, developing
cost-saving solutions,
increasing sales and driving
customer
satisfaction.Accomplished and
ambitious [Job Title], with
[Number] years' experience in
strategic planning and
managing client relationships.
Expert [Job title] with [Area of
expertise] expertise and
[Number] years of experience
in [Branch]. Proven ability to
effectively lead personnel in
various combat and non-combat
situations. Strong problem-
solving abilities, committed to
achieving goals with [Skill] and
[Skill] skills. Seeking
leadership role with company in
[Industry].
Strongly focused, with the
ability to complete tasks
accurately in a fast-paced
environment with conflicting
deadlines.
High school diploma, Atlas
Educational Institute, Dubai
2012
National Institute of open
Schooling
L A N G U A G E S
English
Hindi
P E R S O N A L
D E TA I L S
Date of birth
08 September 1993
Nationality
Indian
Visa status
Visit Visa
Marital status
Single
DEBIT CARD DISPATCHER, BANK OF BARODA, Dubai
Nov 2013 - Apr 2014
• Packing debit card in safe manner along with brochures.
• Ensure debit cards are in proper count before handing over to courier.
• Preparing daily delivery reports.
• Handing debit cards to courier service for delivery to prospective customers.
• Ensuring stationery is available when ever required and placing order of
stationeries as per management requirement.
• Preparing reports in Excel of Debit Cards being printed and dispatched.
• Ensuring debit cards are in proper conditions and reporting any error to
management.
W E B S I T E S & S O C I A L L I N K S
https://www.linkedin.com/in/umesh
-jashnani-7a5202125/
LinkedIn: