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Safwan Sadique
safwan.sadique@hotmail.com
+97155 954 6647 | +97156 970 4605
PERSONAL DETAILS
Date of Birth : 05/01/1990
Nationality : Indian
Marital Status : Single
Visa Status
Passport No.
:
:
Employment Visa
K8881203
Religion
Languages
Driving License
:
:
:
Islam
English, Hindi, Malayalam & Arabic
GCC & Indian
Objective
Looking forward to start an enriching career with a reputed firm
that will continue to allow me to develop on my technical
knowledge in an environment that encourages on-going skill
development all while contributing to the growth of the
company.
EDUCATIONAL QUALIFICATIONS
Graduate:
BBA (Bachelor of Business Administration) –University of Calicut, India. 2012
Higher Secondary: AISSCE
Sharjah Indian School –Sharjah, U.A.E. 2008
Secondary: CBSE
Sharjah Indian School –Sharjah, U.A.E. 2006
PROFESSIONAL EXPERIENCE
Assistant Project Head | Al Mulla General Maintenance and Interiors – Jan. 2016 to Present
Dubai, United Arab Emirates
 Attend client meetings and assist with determination of project requirements.
 Assist the PM in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows
and preliminary schedules.
 Prepare project organization and communication charts.
 Track the progress and quality of work being performed by design disciplines/trades.
 Use project scheduling and control tools to monitor projects plans, work hours, budgets and
expenditures.
 Effectively and accurately communicate relevant project information to the client and project team.
 Ensure clients’ needs are met in a timely and cost effective manner.
 Review field inspection reports from Consultants throughout the lifecycle of the project
 Prepare substantial completion certificates and ensure all required project close out documents are
obtained.
 Communicate ideas for improving company processes with a positive and constructive attitude, and
for developing this attitude in others.
 Keep the Project Manager (PM) and others informed about project status and issues that may
impact client relations.
Strengths & Skills
Strong sense of Leadership
Able to work under pressure
Adapts well to multi-cultural environments
Goal oriented, Perfectionist
Good technical and communication skills
Excellent at customer service

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Business Development Executive | Al Mulla General Maintenance and Interiors – Feb. 2015 to
December 2015
Dubai, United Arab Emirates
 Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin,
mix of products and services sales, customer retention and customer acquisition.
 Adhere to all quality standards and processes, for the acquisition of customers, opportunities and
submission of tender and contract documents.
 Bid management processing and manage order levels maintaining the CRM database.
 Provide regular feedback to senior management about marketplace and competitor activity.
 Develop effective working relationships with customers through regular meetings and identify and
obtain further sales and business development opportunities.
 Work with group to support sales strategy.
 Identify requirements for new products & services to anticipate and potentially lead the market.
 Apply companywide project management standards in preparing bids and contracts, responding to
customer needs and managing the sales process from opportunity identification to customer sign
off.
 Undertake regular project reviews with all involved in these processes to ensure transfer of
knowledge.
Customer Relation Officer | Al Raffah Hospital – Feb. 2014 to Feb. 2015
Muscat, Sultanate of Oman
 Dealing with the patients politely and providing them comfort within the hospital.
 Providing accurate information regarding the enquiries and packages offered by the hospital on
different treatments.
 Satisfying patients by meeting their requirements and needs.
 Handling and solving patient’s complaints to the best.
 Contacting and coordinating with the marketing and insurance department regarding out patient
and in patient treatments and surgeries.
 Reporting to the operation head regarding patient’s queries, complaints and suggestions on a
regular basis.
Call Center Executive | AirTel Telecom –
Kannur, Kerala, India
August 2011 to Feb. 2012
 Maintaining inward and outward record of customer calls.
 Coordinating with clients and delivery dept for supply of sim cards.
 Preparing weekly stock report for submission to the head office.
 Coordinating with sales team with regards to availability of stock for mass sales on a daily basis.
Marketing Executive | Asia Exchange
Centre – Dubai, U.A.E.
Oct. 2010 to Feb. 2011
 Provide excellent customer service in order to meet and exceed customer expectation thus ensuring
retention of customers.
 Project the company image through smart appearance, mild manners, pleasant speaking voice and
courteous friendly nature.
 Provide proper information and guidance to customers on Company's products and services to the
fullest satisfaction of the customers.
 Liaison with corporate customers and striking corporate deals. Obtaining customer feedback and
coordinating with management for necessary action.
 Play an active role in establishing and maintaining quality in every area of business with focus on
continuous improvement efficiency and customer satisfaction.
COMPUTER SKILLS
 G-Operator (Windows, MS Office, Internet & E-mail)
 Accounting Packages (TALLY Software & Peachtree)
 Windows 2007,Vista,Window 08
 Basic Knowledge in P.C. Maintenance