Tracy Kilburn has over 15 years of experience in human resources, payroll, and financial administration. She currently serves as the Human Resources/Benefits/Payroll Manager for a confidential company in Indianapolis, Indiana where she manages HR operations, payroll processing for 150 employees, and benefits administration. Previously, she held roles as a Payroll & Benefits Administrator/HR Assistant and Restaurant Accountant supporting over 1,100 employees across 11 locations.

1. TRACY KILBURN
Indianapolis, Indiana | 317-339-2025 │ tkilb@hotmail.com
SUMMARY OF QUALIFICATIONS
15+ years of accomplishment enhancing organizational compliance, efficiency, and reputation through streamlined, cost-
effective HR, compensation, and financial programs.
HR OPERATIONS PAYROLL & BENEFITS FINANCIAL ADMINISTRATION
 Staff Recruitment & Retention
 Policy & Procedure Development
 Regulatory Compliance
 Employee Engagement
 Performance Management
 Compensation Planning
 Benefits Administration
 Payroll Processing & Auditing
 Tuition Reimbursement Programs
 Medical/Dental/Short-term Disability
 Accounts Payable/Receivable
 Cost Control & Reduction
 Tax Filing
 P&L Estimates & Reporting
 Month-end Reconciliations
CR E DE N TI ALS
Society of Human Resources Management Certified Professional (SHRM-CP) | 2015
Professional of Human Resources (PHR) | 2008
PR OFE S S I ON AL EXP E R I E N CE
HUMAN RESOURCES/BENEFITS/PAYROLL MANAGER | Confidential, Indianapolis, Indiana 2004 to Present
Multifaceted responsibility for human resources activities, payroll management, and benefits administration for team
members in multiple states. Process biweekly payroll for 150 associates.
 Defined compensation policies and plans for various staff levels, ensuring competitiveness of overall packages while
maintaining strict cost controls.
 Enhanced benefits packageby creating and managing a tuition reimbursement program.
 Diligently administered group health, dental, and short-term disability coverage as well as flexible spending accounts
and 401(k) plans.
 Steered recruitment, onboarding, performance management, and retention plans; devised an annual bonus structure to
incentivize performance and longevity.
 Played essential role in ensuring compliance with applicable statues and industry practices, writing and updating
policies, procedures, and staff handbooks.
PAYROLL & BENEFITS ADMINISTRATOR/HR ASSISTANT | Levinson Restaurant Corporation, Indianapolis, Indiana 1999 to 2004
Supported senior leadership with all facets of human resources operations, payroll, and benefits management for established
restaurant group DBATGI Friday’s.
 Optimized processes to complete biweekly payroll for 1,100+ employees at 11 locations within strict time constraints
and with outstanding accuracy; tracked vacations and pay increases.
 Administered benefits, including health insurance and 401(k) plans; tracked contributions to retirement plans.
 Reviewed and responded to workers compensation claims, researching incidents and preparing appropriate responses.
 Contributed to employee engagement, retention, and performance management activities; tracked management
reviews, createdemployee website, and created/oversaw employee engagement survey.
 Assisted with month-end reconciliations, tax filings, compliance audits, as well as franchise management fees for all
restaurants.
 Served as Restaurant Accountant from 1999 to 2002 with responsibility for sales-report reconciliation, accounts
payable, P&L estimates, and inventory control.
Additional experience as Bookkeeper with Kilburn Brothers Construction Company and Payroll Specialist with Vasey
Commercial Heating as well as a Real Estate Agent and early accounting and operations experience with Levinson Rest. Corp.