1. ROBERT P. ADDESSO LinkedIn Profile
469-338-2688 rcaddesso@msn.com
SENIOR-LEVEL EXECUTIVE
A versatile executive offers a track record of success in securing new business, enhancing operations, and creating
both top- and bottom-line improvements. Trains new managers and large teams in achieving all business goals
while cultivating a strong positive relationship with the clientele. Achieves operational turn around by driving
standardization, billing improvements, cost controls, and process improvements. AREAS OF EXPERTISE INCLUDE:
BUSINESS OFFICE MANAGEMENT ADMISSIONS/REGISTRATION RETAIL MANAGEMENT AUDITING
OPERATIONS MANAGEMENT CASH MANAGEMENT BUDGET ADMINISTRATION STARTUPS
COLLECTIONS MANAGEMENT PROJECT MANAGEMENT PROCESS IMPROVEMENT PROPOSALS
PROCEDURE DEVELOPMENT COMMUNICATIONS INVENTORY/COST CONTROLS CONSULTING
FACILITY MANAGEMENT CONTRACT NEGOTIATIONS P&L MANAGEMENT PROCUREMENT
SAFETY REGULATIONS LABOR RELATIONS COST ACCOUNTING MIS OPERATIONS
SSE L EC TE L EC T CCA R E E RA R E E R HHI GH LI G H T SI GH LI G H T S
 Administered $1B in annual placements from 60 hospitals in 8 states.
 Reduced billing cycle from 30 days to 7 days to improve overall cash flow at John Brooks Recovery Center.
 Decreased write offs from 15% to less than 1% and setup a facility work order system to lift productivity.
 Enhanced OrNda operations, improving billing productivity via standardization; implemented policy and
procedure manual for 52 hospitals to standardize the system.
 Facilitated training of new managers and traveled extensively to deliver lessons learned to trainees/staff.
 Installed a new EMR, benefits/payroll system, and QuickBooks for John Brooks Recovery Center.
PPR O F E S S I O N A LR O F E S S I O N A L OOV E R VI E WV E R VI E W
JOHN BROOKS RECOVERY CENTER
CHIEF OPERATING AND FINANCIAL OFFICER (2005-2016) – Atlantic City, NJ
 Managed all operations/financial aspects of a non-profit organization comprised of four substance abuse
facilities offering treatment in various modalities, including outpatient, in-patient, and short-term care as well
as counseling services and medical-assisted treatment options.
 Headed financial and non-clinical departments such as accounting, administration, client accounting, MIS,
dietary, facilities, housekeeping, and human resources personnel totaling 30+ team members.
 Ensured a positive experience for a large facility that handles upwards of 1,100 patients per day.
 Oversaw Board reporting, banking, grant/contract management, cash flow, and regulatory compliance.
 Proved vital to planning and supporting the construction of two new sites, performing affordability studies
and other research to aid in the decision making process.
THE WATER STORE
GENERAL MANAGER (2003-2005) – Lahaina, HI
 Hired to streamline production and improve efficiencies of a privately-owned, family business that
manufactured and sold purified water and related products in retail stores and home delivery.
 Oversaw financials, plant management, and warehouse operations while managing 25 employees in
generating more than $2M in annual revenue.
 Assisted delivery drivers in planning routing and scheduling strategies.

2. ROBERT P. ADDESSO 469-338-2688 | rcaddesso@msn.com | Page 2
 Established a production scheduling system to reduce labor costs.
 Developed a financial operating report to monitor performance results.
 Installed point-of-sale software to automate older processes; coordinated volunteer/work study programs.
WEST MAUI CARDEN ACADEMY
ADMINISTRATOR / VICE PRINCIPAL (2002-2003) – Lahaina, HI
 Recruited to turn around and streamline operations for an elementary school/preschool with 400+ students
from pre-K to 5th grade; responsible for operational/financial management of the school.
 Oversaw grant management, banking, fundraising, facilities, housekeeping, and purchasing.
 Established a volunteer schedule to cut costs and a financial reporting system to monitor performance.
 Organized student records in such a way to reduce redundancies.
TENET HEALTH SYSTEMS
VICE PRESIDENT OF OPERATIONS, CENTRAL DIVISION – SYNDICATED OFFICE SYSTEMS (1997-2002) – Dallas, TX
 Promoted to manage operations for the Central Division of a wholly owned subsidiary of Tenet Health
Systems (retained with Tenet when they acquired OrNda Healthcorp in 1997). Syndicated Office Systems
served as a centralized resource for Tenet facilities.
 Led efforts to provide services such as a licensed collection organization, Medicaid Eligibility Services, and
product lines related to Hospital Business Office Operations; total annual placements exceeded $2B+.
 Managed performance of four regional offices in Philadelphia, St. Louis, Dallas, and El Paso, and 500+ staff;
directly oversaw operations managers, legal, billing/collections, and human resources.
 Handled client and inter-company relations, product line management, financial performance, staff
productivity, and results reporting.
 Achieved or exceeded collection goals over a three-year period of time.
VICE PRESIDENT OF BUSINESS OPERATIONS – ORNDA HEALTHCORP (1994-1997) – Nashville, TN
 Retained and promoted when OrNda Healthcorp acquired American Healthcare Management, Inc. in 1994;
company was based in Nashville and was comprised of 51 hospitals spread across 15 states. OrNda
Healthcorp was acquired and integrated into the Tenet Health System in 1997.
 Directly supervised both office and field staff and owned responsibility for managing the performance of the
company’s hospital business offices and related functional areas.
 Set overall goals with the focus on maximizing cash collections and minimizing accounts receivable, bad debts,
and cost of collections; generated monthly reports for hospital/corporate management.
 Standardized accounts receivable and business office reporting for all hospitals.
 Created and deployed continuing education programs for corporate and hospital business office staff.
 Ensured compliance with policies and procedures, regulatory requirements, and internal control.
 Led periodic operational reviews and audits to assist hospitals with improving operational performance.
 Traveled extensively throughout the US to troubleshoot and improve performance.
DIRECTOR OF BUSINESS OFFICE SYSTEMS – AMERICAN HEALTHCARE MNGT, INC. (1990-1994) – King of Prussia, PA
 Reported to the CFO, owning responsibility for overall management services and technical support for the
business offices at 16 hospitals in 9 states; also managed centralized collections office.
 Established goals for cash collections, billing, collection productivity, system management, and days in AR.
 Conducted operational reviews and audits via routine site visits in order to improve productivity, ensuring
conformity to systems of operation and internal controls, company policy, and regulatory requirements in
areas such as admissions, medical records, and utilization review.
 Coordinated MIS software development, documentation, installation, and training for AR related areas.
 Led charge and revenue reviews to maximize revenue.
EEDU C AT I O NDU C AT I O N & C& CR ED E N TI A L SR ED E N TI A L S

3. ROBERT P. ADDESSO 469-338-2688 | rcaddesso@msn.com | Page 2
 Master of Business Administration – WILMINGTON UNIVERSITY
 Bachelor of Science, Business Administration, Accounting – WIDENER UNIVERSITY
 Board Member/Past President – LIONS CLUB OF STONE HARBOR
 Member – SHRM (SOCIETY OF HUMAN RESOURCE MANAGEMENT) & FOUNDING FATHERS OF LOWER TOWNSHIP