1. 1
1 P.Kulcsar Rhoads
Patricia M. Kulcsar-Rhoads
(440) 382-6199
6505 Ruth Drive
Seven Hills, OH 44131
http://www.linkedin.com/in/wd8c
wp
MBA-ExecutiveManagement
Ashland University-2014
SixSigmaGreenB Professional
in HumanResources
certification
PHR, 2000-2007
EXPERIENCE
Court Appointed Special Advocates (CASA), Chardon, OH and Lorain, OH, 2005 to 2010
Guardian Ad Lidum (GAL)
Trained volunteer community members appointed by a judge to advocate, on a one-to-one basis, for children removed from
homes due to abuse, neglect, or abandonment.
Provided verbal and written communicationsthat assisted in the presentation of the child’sneeds to the Court.
Investigated and recorded factual information regardingthe child’s case while maintainingobjectivity.
HR Contract Assignments, 2002 to 2005
Human Resources Recruitment Administration
Supported HR programs within diverse settings to facilitate team building, assessed organizational challenges and created
appropriate solutions.
Ensured HR policies and procedures met Sarbanes-Oxley (SOX) requirements for Barnes Distribution.
Managed multi-functional management responsibilities including HR policy coordination, benefits
administration, open door policy development, safety initiatives, and file management, etc. for Ohio Welded
Blanking.
National corporate recruiter assigned to Heartland Payroll; supported business growth and improved sales
through effectivelyrecruitingB2B salespersonnel for six U.S. regional directors. Realized 10%savingson national
job postings. Assessed recruiting methods and implemented effective changes.
Greater Cleveland Growth Association, Cleveland, OH, 2003 to 2004
HR Specialist
Managed HR support operations with a focus on full- cycle recruitment, benefits administration, and employee relations.
Created and documented HR policies and procedures within a comprehensive Employee Procedures and
Orientation Manual thus increasing employee effectiveness, productivity, and retention.
Recovered $12K in expenses by conducting line audits.
Organized employee files thus reducing search times and easing maintenance of personnel records and
documentation.
Administered all employee benefit programsincludinghealth, dental, life, eye health, and flexible spend ingEASE,
401-K, and retirement funds.
Analyzed reporting systems and developed informative customer reports using ADP Reportsmith.
Addressed claims of unfair treatment, discrimination, harassment, etc. to ensure fair, equitable, objective and
consistent treatment of all employees.
Management and employee go-between in handlingquestions, interpretingand administeringpoliciesand
resolving work-related problems.
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2 P.Kulcsar Rhoads
HR resource and contact person for the Council of Smaller Enterprises(COSE).
Horsburgh & Scott, Cleveland, OH, 2000 to 2001
HR Generalist Benefits Administrator
Managed execution of HR programs/processes in the areas of change management, team building, performance planning,
and individual coaching and counseling for 215 employee manufacturing firm.
Spearheaded line audits reviewing all personnel files and verifying information with over 200 employees which
decreased benefits cost by $18K within three months.
Designed, documented and implemented HR policies and procedures focusing on recruitment, em ployment,
compensation, benefits,employee relations, training and development, organizational effectiveness and payroll.
Provided day-to-day advice and guidance to employees, HR professionals and managers on a wide range of
employee relations issuesincludingperformance management, conflict resolution and organizational problems.
Established and maintained positive, effective and productive workingrelationshipswith third partyaffiliatesand
vendors while successfully negotiating competitive pricing.
Created and updated job descriptions, tested potential applicants and verified skills and references.
Standardized operations; to facilitate ease of training and company growth.
Conducted weekly OSHA training meetings for cross-functional communications which improved factory safety.
EJQ Home Health Agency, 1999 to 2000
Personnel Director
Responsible for full range of HR functions by overseeing, communicating, maintaining consistent implementation of the
company's HR practices, systems and personnel-related activities for home health care staffing agency with 75 employees.
Increased employee retention by 50% by improving work-life balance, establishing clear understandings of job
expectations and implementing organizational improvements.
AFFILIATIONS
Ohio CASA (GAL-guardian ad lidum)-5 yrs. Geauga and Lorain counties ♦ National Association of Conflict
Resolution ♦ National & Cleveland & Lorain Society Human Resource Management (SHRM) Member
Cleveland Mediation Center ♦ Westshore Mediation Center
Professional Women of America, 2013, National Association of Education of Young Children (NAEYC), 2013
CERTIFICATION -- LABOR RELATIONSPROFESSIONAL,Cleveland State University
Private Sector Collective Bargaining ♦ Employee Practices Law ♦ Arbitration ♦ Compensation & Job Evaluation
To keep up to date on laws, regulations,etc. attended more than fifteen seminarsfrom 1998 to 2013 on subjects
rangingfrom Litigation Prevention Workshop and Business Emergency Contingency Conference to Hire
for Attitude Conference.
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EDUCATION / CERTIFICATION / TRAINING