1. PASSION. COLLABORATION. ACHIEVEMENT.
SPECIALIST, HUMAN RESOURCES
POSITION DETAILS
LOCATION Whistler
DEPARTMENT Human Resources
REPORTS TO Senior Manager, Human Resources
STATUS Full Time, Year Round
POSITION SUMMARY
The Specialist, Human Resources provides expertise in the development and implement of human resources
(HR) initiatives, constantly striving to ensure that the programs in place are working effectively and
proactively to attract, retain, motivate and develop employees.
Providing exceptional human resources service, the key areas of focus for this position are: recruitment,
training and development, health and safety, employee communication and administrative functions; ensuring
the delivery of each human resources initiative with a positive customer service focus.
KEY RESPONSIBILITES
Acts as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement
and respect.
Ensure all HR functions are carried out in alignment with the corporate social responsibility.
Coordinate and administer the organization’s recruitment, orientation and exit processes always looking for
opportunities to make positive enhancements; in the experience and process.
Ensure Tourism Whistler remains an Employer of Choice in the surrounding areas and work to continually
build the employment brand and applicant pool.
Continuously assess organizational training and development initiatives ensuring programs are effective and
proactive including: core training, performance management and career development.
Promote organizational compliance of the performance management process, including: progress tracking,
administrative support, providing advice and assistance to managers on the process and the benefits as an
effective retention strategy to produce high performing teams.
Assist with the administration of the annual employee survey and 360 degree feedback surveys and support
the communication and action plans that result.
Act as a Health & Safety champion: participate as co-chair of the H&S committee, conduct health and safety
new employee orientation, organize health and safety week and ensure health and safety policies and
procedures are current and adhered to, including WCB compliance.
Organize companywide communication and recognition activities: company intranet (ensure TWIT is current,
interactive and informative), fireside chats, annual length of service event, energy recognition program, etc.
Monitor changes to employment legislation and ensure company policies and practices remain current,
updating the employee handbook and communicating changes as required.
Lead the administrative processes for maintaining the HR information system (and payroll back up) and
employee benefits.
Assist with front office/reception coverage (bi-weekly flex day, meetings, vacations and other last minute
coverage needs) and other administrative support as required.
Assist with compensation reviews and benchmarking studies.
2. PASSION. COLLABORATION. ACHIEVEMENT.
KNOWLEDGE, SKILLS & ABILITIES
Minimum of 3 years’ experience in a Human Resources Generalist role.
Degree or diploma in HR-related field and/or CHRP designation an asset.
Knowledge of current employment legislation.
Understanding of Health & Safety in the workplace.
Proven ability to foster strong relationships, build trust and influence individuals across all levels of the
organization.
Strong customer service focus, interpersonal and organizational abilities.
Previous HRIS, payroll and benefits experience.
Strong computer skills including MS Word, Excel and PowerPoint.
Excellent written and verbal communication skills.
Ability to work in an environment requiring a high level of confidentiality.