1. RON HENDRIX, PHR
290 Estabrook Street
San Leandro, CA 94577
(650) 575-8477, argybar34@yahoo.com
SUMMARY OF QUALIFICATIONS
 19 years of progressive experience in benefits management and human resources.
 Outstanding interpersonal skills with all levels of employees including senior management.
 Proven ability to manage day to day benefit operations along with open enrollment for large employee
workforce.
 Comprehensive knowledge of laws pertaining to benefits, ACA, 401(k), leave of absences and workers’
compensation.
 Experienced in developing and managing wellness programs.
 Effective in managing complex leave of absence and workers’ compensation cases.
PROFESSIONAL EXPERIENCE
The John Stewart Company, San Francisco, CA 2002-Present
Benefits Manager
Managed all aspects of the benefits department for a 1,400 employee property management company.
Responsible for oversight of the following programs - benefits, 401(k), wellness, leave of absences and
workers’ compensation and ACA.
Benefits
 Served as primary contact for all benefit related questions and issues.
 Succeeded in providing a high level of customer service to a diverse employee population.
 Collaborated with insurance broker, senior management and vendors to ensure that the company
benefit program remained cost effective and competitive.
 Evaluated and implemented new plans and programs.
 Successfully managed yearly benefits open enrollment process.
 Developed and conducted benefit trainings which helped increase employee benefit program
comprehension.
 Performed monthly reconciliation of insurance vendor invoices totaling over $500,000 in monthly
premiums.
 Led and coached various HR staff to ensure accuracy of work as it relates to monthly reports, auditing,
data entry and enrollments.
 Directly responsible for making sure that the company was in compliance with ACA laws and reporting
requirements.
Wellness
 Partnered with HR Director in developing and implementing company’s first wellness program.
 Evaluated initial wellness program and made recommendations to senior management as to how the
program could be improved.
 Trained all full-time staff on the benefits of participating in the wellness program.
 Responsible for the day to day management of the wellness program.
 Served as a chairman for the wellness committee.
401(K)
 Directly responsible for compliance, auditing, employee communication and training of 401(k) plan
with 500 participants and over $20million in assets.

2.  Scheduled and led 401(k) committee meetings.
 Developed auditing process which decreased the number of 401(k) contribution discrepancies.
 Implemented a 401(k) automatic enrollment provision.
 Collaborated with 401(k) plan provider in order to develop new simplified processes for employees to
enroll and make changes to their 401(k) accounts.
Workers Compensation
 Directly responsible for the day to day operations of workers’ compensation program.
 Collaborated with senior management in developing a return to work program which had a direct
impact on reducing claim costs.
 Coached managers on effective ways to handle complex workers’ compensation claims.
 Developed monthly and quarterly workers’ compensation reports for senior management.
Leave of Absence
 Served as a subject matter expert on FMLA, CFRA, PDL and ADA
 Coached managers on handling complex and sensitive leave of absence and reasonable
accommodation issues.
 Successfully managed an average of 80 different leave of absence cases each year.
Globe Wireless, Inc., Foster City, CA 2000-2002
Human Resources & Payroll Supervisor
Managed all human resources, benefits and payroll functions for a multi-state maritime communications
company.
 Revamped the company’s human resources and benefits department resulting in increased employee
satisfaction.
 Organized and conducted yearly benefit open enrollment meetings.
 Established exceptional working relationships with health plan providers in order to ensure excellent
service for employees.
 Investigated and resolved complex employee relation issues.
 Improved manager and employee relations through training provided.
FibroGen, Inc., South San Francisco, CA 1997-2000
Human Resources & Payroll Coordinator
Supported the director of human resources for a biotech company in various areas of human resources, in
addition to managing all aspects of payroll.
 Performed all new hire orientations which required a thorough understanding of the company’s entire
benefit package.
 Participated in meetings to determine any needed adjustments to the company’s benefit program.
 Oversaw the successful conversion of the company’s 401(k) plan provider.
 Created a new human resources filing system which enabled the department to be in compliance with
labor laws.
EDUCATION & TRAINING
PHR Certification – June 9, 2012, Recertified in February, 2016
Skyline College, San Bruno, CA – Certificate in Human Resources