This document analyzes the effectiveness of personality analysis in the Indian training industry, using NIIT and Brainware as case studies. It collected data through interviews and surveys of managers and employees at both companies. It found that both companies conduct personality tests yearly to assess communication skills, patience, and abilities. Employees reported being satisfied with their work. While both companies provide training, the document recommends conducting standardized personality tests more often and balancing work pressure to improve employee evaluation.
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Management Functions and Organisational Behaviour Project
1. DETERMINING THE EFFECTIVENESS OF
PERSONALITY ANALYSIS IN THE
INDIAN TRAINING INDUSTRY
A Case Study on NIIT and Brainware
GROUPA (SECTION A) (2015-2017)
BATCH: PGDM 05 AND PGPM-IB 01
2. OBJECTIVE OF THE PROJECT:-
• To understand valuable insights into a person job-fit
and how they are likely interact with co-workers,
managers and other beneficiaries.
• To understand the personality of employees and the
senior level executives in the Training Industry.
3. Why we have chosen
NIIT and Brainware
for these project?
4. NIIT:-
• As a corporate training company and industrial training
company, it has customized programs for both large and
small enterprises.
• Flagship multi-disciplinary course offerings include the
industry-endorsed program, a set of post graduate
programs for students.
• For growth and career development, NIIT has been
ranked as the 4th best company in India.
5. BRAINWARE:-
• Full-fledged IT solutions company that is capable of
offering you a wide portfolio of services.
• Employability skills' – a well-balanced conglomeration
of communicative skills, present ability, presence of
mind and in-depth technical knowledge.
• Ranked 3rd in Eastern India in terms of “Quality of
Training”.
8. DATA COLLECTION:-
SAMPLE SIZE:
1. Senior Management Officials – 5 for NIIT and 4 for Brainware.
2. Junior Management Official – 18 for NIIT and 18 for Brainware.
METHODOLOGY:
1. Have taken personal interview with the Manager’s of NIIT and
Brainware.
2. We had made a survey consisting of various personality questions for
determining the effectiveness of personality in junior employees.
9.
10. Satisfaction level of the employees in the company?
0
2
4
6
8
10
12
14
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
NIIT 0 1 0 14 3
Brainware 0 0 1 12 5
NO.OFEMPLOYEES
11. Amount of task their position requires?
0
1
2
3
4
5
6
7
8
9
A B C
NIIT 2 9 6
BRAINWARE 2 9 4
NO.OFEMPLOYEES
A. Too many
B. Enough
C. Not Enough
12. How many times do the company conduct a personality test
for the employees?
Yearly Quartarly
Half -
Yearly
Monthly
NIIT 3 1 1 0
0
0.5
1
1.5
2
2.5
3
3.5
No.OFMANAGERS
NIIT
Yearly Quartarly
Half -
Yearly
Monthly
Brainware 4 0 0 0
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
No.ofMANAGERS
Brainware
13. How do the company use the results of the personality
test for?
COMMUNICATI
ON SKILLS
PATIENCE
ABILITY
PERSONALITY
NIIT 4 5 3
0
1
2
3
4
5
6
NO.OFMANAGERS
NIIT
COMMUNICA
TION SKILLS
PATIENCE
ABILITY
PERSONALITY
BRAIN WARE 2 4 1
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
No.OFMANAGERS
BRAINWARE
14. STRENGTHS
Good teaching experience and qualifications
Cooperative & Collaborative
Good task oriented skills
Excellent communication skills
Good at working alone
Have clear idea
WEAKNESSES
Poor typing / computer skills
Can be difficult to manage
Poor detailed planning skills
Poor paperwork/ personal organisation
Over thinking
OPPORTUNITIES
To get career start in the right place
New Challenges
Experience in a different environment
New career direction
Wide career prospects
THREATS
No specific training qualifications
Little experience of training adults
Too many trainers going for the job?
No management experience
Over Analysing
SWOT
ANALYSIS
15. FINDINGS AND INFERENCES
• Both the organizations, NIIT and Brainware try very hard to
train their employees by providing them training on different
skills, so that they can deliver up to the expected level.
• They also use different types of test to judge their employees.
Feedback is a major part of training industry. They conduct
regular feedback from their beneficiaries to see what going on
in both the organizations. They use this feedback for evaluation
and appraisal of their employees.
• Form the employee’s point of view they are happy to work in
the respective companies. They also feel that both the
organization do not provide them with too much of work
pressure. This also makes them actively participate in the other
activities of their respective organizations.
16. RECOMMENDATIONS
• Both NIIT & Brainware should conduct personality tests of
their employees more often.
• The organizations should take heed of the conflict
management within the organization.
• They should conduct some standardized personality test
like MBTI or FIRO-B for the employees in order to have a
standardized result.
• Both NIIT & Brainware are found to be easy going with the
employees, this is good for the industrial harmony but may
lead to reluctance. Therefore a bit more pressure and
strictness will be healthy for both organizations.